Field Application Scientist Resume Sample
Lelia Boyer
85897 Parisian Tunnel,
New York,
NY
+1 (555) 848 1880
Work Experience
Senior Field Application Scientist
05/2018
-
PRESENT
Los Angeles, CA
- Proven experience in FTIR and IR Microscopy operation
- Familiar with microscopy laboratory practices and procedures, including sample preparation
- Participates in the field test site determination process
- PhD in Chemistry, Biochemistry, Molecular Biology or Genetics required, or M.S
- B.S., M.S. or Ph.D. in Chemistry, Biochemistry, Physics, Molecular Biology, or Electrical Engineering. Demonstrated experience with pulsed NMR applications, including Quality Assurance and Control methods
- Excellent English oral and written communication along with advanced scientific writing, computer, technical, interpersonal communications and presentation skills. Familiarity with oral and written foreign languages helpful
- Advanced proficiency with MS Windows including MS Word, Excel, Powerpoint along with expertise in programs written by Bruker BioSpin Corporation, such as XWINNMR, TopSpin and others. Familiarity with Linux Operating systems desired
Field Application Scientist
06/2014
-
02/2018
Dallas, TX
- Advanced knowledge of Algebra, Geometry and Calculus with statistical methods and/ or chemo metrics desired
- Advanced reasoning ability demonstrated through problem solving and troubleshooting, scientific thinking and teaching skills
- Proven ability to build and maintain positive and effective business relationships with parties at all levels, including supportive and responsive communication, technical accuracy with current issues and proposed solutions, professional and tactful ability to communicate urgency and priorities
- Demonstrated ability to maintain instruments in good operating condition and to perform troubleshooting and repair of systems and equipment as required
- Proven ability to successfully complete position training requirements
- Valid Drivers’ License in good standing, issued by resident state required
- Valid Passport with ability for domestic and international travel required
Field Application Scientist Pcr-boston
09/2007
-
04/2014
Phoenix, AZ
- PhD in Chemistry, Biochemistry, Molecular Biology or Genetics required, OR M.S. + 5 years experience
- PhD in Chemistry, Biochemistry, Molecular Biology or Genetics required, OR M.S. + 3 years’ experience
- Represents our company at trade shows and vendor shows to present our’ products and gather information
- Generate and record opportunities related to the our workflow including Service contracts
- Provide troubleshooting on issues that arise related to end-User’s technical skills, cell-line selection, experiment design and results of media development/optimization process
- Support Sales Representatives to do on-field service to provide technical and applications expertise in response to customers’ inquiries
- Business unit liaison for new and future product introductions
- Supports critical customer sites and applying his/her expertise in with multi-color flow applications; demonstrates a strong working knowledge of all BDB Cell Analysis systems (Instruments, software, reagents) to provide product demonstrations, troubleshooting, assay/workflow design and other technical consultations as needed
- Understand major competitors’ platforms and stay scientifically relevant and engaged in fast moving fields in which our business participates and deeply understand BDB customer needs
Education
Marymount California University
2003 - 2007
Science's Degree in Science
Professional Skills
- Excellent project and network management skills and strong organisational skills are required
- Proven technical, analytical, and problem-solving skills
- Strong time management, problem solving, and analytical skills
- Excellent scientific skills in the areas of Sample Preparation, Next Generation Sequencing and Data Analysis
- Prior experience as a Technical Applications Specialist or in a technical position supporting sales in pre & post implementation
- Experience with process scale column packing (>100L) Experience with filtration or other downstream unit operations
- Willing to learning new technology and new skill
How to write Field Application Scientist Resume
Field Application Scientist role is responsible for training, technical, english, communications, scientific, interpersonal, design, customer, troubleshooting, software.
To write great resume for field application scientist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Field Application Scientist Resume
The section contact information is important in your field application scientist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Field Application Scientist Resume
The section work experience is an essential part of your field application scientist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous field application scientist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular field application scientist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Field Application Scientist resume experience can include:
- Acts as a technical resource for internal associates. Ensures technical knowledge transfer between all customer facing teams. Trains field-based and in-house technical applications associates as assigned. Provides technical support at tradeshows, user’s meetings, workshops, and other special Cell Analysis venues as appropriate
- Demonstrated excellent written, presentation, and verbal skills including strong public speaking experience
- Demonstrated written and verbal communication skills. including training and presentation skills
- Excellent spoken and written English language skills on top of native language. Add’l language skills welcome
- Think strategically and exhibit effective analytical, troubleshooting, and problem solving skills
- Excellent communication skills in writing and verbal
Education on a Field Application Scientist Resume
Make sure to make education a priority on your field application scientist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your field application scientist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Field Application Scientist Resume
When listing skills on your field application scientist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical field application scientist skills:
- Excellent verbal and written communication skill; and interpersonal skills to articulate effectively with external clients and internal teams
- Current or previous scientific expertise and experience with a customer focus and excellent communication skills
- Strong communication and analytical skills and ability to manage multiple priorities
- A team player with high level of attention to details mindset, effectively to juggle multiple priorities
- Selling skills including customer presentations, price quoting, closing and growing a sales territory
- Experience with using tissue staining and imaging equipment and reagents/consumables. Experience in using or working in imaging core highly desirable
List of Typical Experience For a Field Application Scientist Resume
1
Experience For Senior Field Application Scientist Resume
- Experience in a wide range of molecular biology techniques including sample preparation, PCR, QPCR, microarray genotyping and gene expression profiling
- Demonstrates basic operating and troubleshooting procedures for Thermo Fisher Scientific’s real-time PCR instrument workflow
- Experience and working knowledge of GC and GCMS including sample preparation requirements
- Provides installation/application training to customers and support customer well operates the system
- Plans and deliver application service plan to drive customer satisfaction of system using experience
- Related technical work experience
- Developing and maintaining positive relationships with channel partners and customers in assigned territory
2
Experience For Field Application Scientist Molecular Biology Resume
- Owning the implementation of assays and products / clinical solutions within customer sites
- Understandingthe clinical landscape in their countries and develop a strategy how to best tackle the clinical markets in their regions
- Understanding of the cGMP regulatory environment
- Provide initial training to customers at their own laboratories and at Life Technologies training locations
- Provide information to customers regarding applications and related products for the NGS systems, including kits, reagents, and ancillary devices
- Perform as the technical account manager, acting as the point of contact between the customer and company
- Contribute to white papers and documentation with the goal of expanding support content
- Support the Clinical market operation of Thermo Fisher Scientific / Ion Torrent product portfolio for Next Generation Sequencing
- Support of clinical solutions to existing customers
3
Experience For Field Application Scientist Manager Resume
- Provide bioinformatics training and assistance to customers
- Support POROS and Capture Select product lines and new product development activities for downstream processing
- Assist the Field Sales Team by providing instrument demonstrations
- Direct collaboration with Sales Managers to sell ForteBio products in joint team setting
- Interface with the global technical training teams and share best practices across organization
4
Experience For Field Application Scientist Bioinformatics Resume
- Direct interaction with larger Product Support group, consisting of Product Support Specialists, Technical Application Specialists, and Field Service Engineers
- As needed, and at the request of the TAS Managers for reagents and software, provide assistance with root-cause investigation and promotional testing
- Integrate the marketing and sales tools to promote the products and solutions
- Provides technical training to sales and distributors
- Able and willing to high frequency travel (50%+)
- Provide technical support to sales and customers covering Pall laboratory portfolio
- Continuously extend product and application know how, knowledge sharing
- Lead and execute LFB strategies for key customers and development projects in close coordination with R&D and marketing
5
Experience For Field Application Scientist Pcr-boston Resume
- Provide subject matter expertise in the areas of GC, GCMS analysis to support customers in understanding how to maximize their use of our software applications
- Maintain and increase product usage, and supporting key account and strategic sales efforts through technical presentations and demonstrations
- Organize and deliver product demonstrations, training, sites visits and follow ups
- Bachelors of Science in Biology, Immunology, Cell Biology, Medical Technology, or a science related to BD Biosciences products
- Positively and effectively interact in a multi-layered and complex work environment, good interpersonal skills needed to work in a team environment as well as with customers
- Accurate and timely communication of customer feedback using BioNano Genomic’s complaint tracking system
6
Experience For Clinical Field Application Scientist for Next Generation Sequencing Resume
- The position is field based, with incentive compensation on customer success and satisfaction metrics as well as efficiency
- Plays major role when introducing and supporting new products and applications. Train support or other departments on new products and applications. Continuously updates scientific knowledge for support of customers, sales and service on the leading edge of technology
- Provide high quality post-sales support by training and visiting customers, delivery of email and telephone support, and general follow up of customer’s requests
- Keep customers apprised and trained on advancements in 10X technology and software
- Coordinate and perform customer site trainings and demonstrations
- Identify, document and communicate customer complaints and concerns to management
- Responsible for maximizing customer satisfaction by aligning complex product solutions and services with key customer initiatives. Build and maintain relationships with key decision makers or potential influencers
- Provide pre-sales consulting and demonstration to facilitate customers’ understanding and adoption of Bionano’s Next Generation Mapping technology
7
Experience For Field Application Scientist Forensics Resume
- Accurate and timely documentation of customer issues and feedback using Bionano’s complaint tracking system
- To provide post-sale applications training to customers in their laboratories and Company’s demo labs
- M.S/ B.Sc or above in biotech or life sciences
- Field support to provide technical and applications expertise in response to customers’ inquiries
- Evaluate competitive publications and presentations and come up with a clear strategy to demonstrate PerkinElmer’s competitive edge when developing new applications for customers
- Responsible for imparting knowledge transfer related to workflows in DNA Sequencing, REAL TIME PCR and ancillary procedures
8
Experience For Infrared Field Application Scientist Resume
- Ph. D in Life Sciences/Biotechnology or relevant science or Masters in Life Science stream/Biotechnology with 2 to 4 years of relevant industrial exposure
- Execute demonstrations of PerkinElmer’s drug discovery products in support of pre-sales activity including seminar talks, talks at local conferences, poster sessions, and consultative discussions with key customers
- Base location in either Northern California or Oregon. The Tech Center is in San Jose, California
- Conduct customer demonstrations on the aforementioned products in conjunction with the associated geographical Sales team; perform sample analysis/method development on customer samples using the spectroscopy solutions mentioned above; prepare data packages and presentations summarizing the analysis via online meeting or in person
- Coordinate with Product Management to identify, communicate, and incorporate new product enhancements as well as with the Services team to insure we deliver competitive solutions that are differentiated through value as perceived by our customers
- Attend regional and national meetings presenting new applications and assisting sales with both duty and customer inquiries
- Characterize the external market by performing pipeline analysis and competitive assessments for region and specific market segments
- Support our customers in the area of next generation sequencing and microarray systems
9
Experience For Senior Field Application Scientist Biopharma Analytics Resume
- Provide trainings and consultations on the use and maintenance of Ion Torrent instruments, software, reagents and consumables
- Provide consultations on NGS assay designs, product selection, applications and usage
- Provide subject matter expertise in the areas of LC, LC/MS analysis to support customers in understanding how to maximize their use of our software applications
- Provide and deliver product training to field (marketing & sales) as new features/functionality are available for designated product and domain specialty
- Partner with the local commercial team to drive the technical aspects of pre-sales and post-sales activities with our bioprocess customers
- Presales – Technical presentations on the features and benefits of our products. Lead technical discussions on downstream purification challenges and position Thermo Fisher Scientific capabilities
- Post sales – Consultation on product evaluations and purification process development, chromatography optimization and troubleshooting, support pilot to large scale column packing activities
10
Experience For Mass Spectrometry Field Application Scientist Resume
- Write technical reports from customer interactions and own and monitor territory evaluations
- Significant experience (7+ years) in a downstream process development setting where chromatography based purification methods were developed, scaled and validated or a similar chromatography resin vendor applications role
- Be comfortable with processing and staining tissue samples in-house and at customer sites
- Assist the Field Sales Team by identifying and establishing high level customer relationships
- Knowledge of small scale, pilot scale and large scale chromatography and column packing
- Experience in assay development or implementation of products utilizing one or more of the following: Q-PCR, DNA sequencing (Sanger or NGS) immunoassays, CE, UPLC, Mass Spectrometry
List of Typical Skills For a Field Application Scientist Resume
1
Skills For Senior Field Application Scientist Resume
- Excellent project and network management skills and strong organisational skills
- Highly organized, results oriented and able to prioritize time and tasks effectively
- Excellent command of English and Chinese with good presentation skill
- Excellent science/bioprocess skills, cell culture and cell therapy
- Excellent science/bioprocess skills
- Demonstrated superior problem solving and interpersonal skills
2
Skills For Field Application Scientist Molecular Biology Resume
- Strong influencing skills able to motivate, drive, steer and convince others at all levels of the organization
- Demonstrated exceptional analytical and problem solving skills
- Strong organization skills and ability to present information in a variety of formats
- Constantly seeks new ways to improve knowledge and skills
- Effectively articulate data results to the customer
- Or above of hands-on work experiences in large-scale mammalian cell culture, experience
- Fluent English, good training skill, familiar with office software, such as excel, powerpoint, etc
3
Skills For Field Application Scientist Manager Resume
- Take complex subjects and communicate the subject clearly and effectively to an audience of differing levels of familiarity
- Effectively communicate, both orally and in writing, to management, customers, and third parties
- Apply creative problem solving skills to novel and sometimes complex flow cytometry applications
- Demonstrate knowledge and skill in customer service
- Effectively able to multi-task responsibilities and activities, as well as adapt to sudden changes in expectations and job needs
4
Skills For Field Application Scientist Bioinformatics Resume
- Provide RGH expertise to local FAS coordinating new installations, including facility inspections, instrument validation (or upgrades) and customer training
- A good understanding of genomic analysis and a broad range of applications (SNP genotyping, gene expression, CNV analysis, HRM, fragment analysis) is necessary
- Experience using cellular imaging by fluorescent microscopy, western blot and so on
- Be able to demonstrate problem solving and critical thinking
- Laboratory experience working with Flow Cytometry and/or Imaging/Microscopy
- Experience scheduling and completing customer or channel partner visits on short notice to provide urgent product assistance
- Assist customers in designing and conducting experiments to initiate and validate the use of NGS system in their laboratories
- A strong background in data analysis, complex statistics and/or bioinformatics as applied to gene expression, genotyping and DNA sequencing experiments
5
Skills For Field Application Scientist Pcr-boston Resume
- Assist customers in designing and conducting experiments to initiate and validate the use of CE & NGS systems in their laboratories
- A good understanding of genomic analysis, molecular biology, and a broad range of NGS applications is necessary
- Hands-on work experiences in Sanger Sequencing and qPCR systems
- Masters or PhD in Molecular Biology, Engineering, Microbiology or equivalent experience
- +3 years of hands-on work experiences in NGS
- Good execution, integrity and teamwork are definitely required
- Work experience
- Or more years of experience with protein biomarker analysis and assay development
6
Skills For Clinical Field Application Scientist for Next Generation Sequencing Resume
- Experience with Microsoft Office software in a business environment
- Previous Life Science capital equipment and or consumable sales experience
- Experience in (a) customer facing role(s) is required
- Experience in sample and library preparation for sequencing applications
- Understand customers’ needs and develop calibrations and validated protocols using IR and NIR technology to meet those needs
- Understand customers’ needs and develop solutions and validated protocols using LC-MSMS technology to meet those needs
- Experience in a wide range of molecular biology techniques
- Experience with process scale column packing (>100L)
- Experience with filtration or other downstream unit operations
7
Skills For Field Application Scientist Forensics Resume
- Operate and interpret data from AKTA or alternative process development LC chromatography workstations
- Working with Thermo Fisher Scientific instruments a strong advantage
- Experience of working in a cell therapy process development lab/GMP facility
- More than 4 years working experience in FAS or technical support position
- Good understanding of Workflows and products offered in LSG Cell Analysis portfolio- for research and other Industries
- Experience with Cell Imaging
8
Skills For Infrared Field Application Scientist Resume
- Laboratory research using label free assays such as SPR, BLI, ITC or equivalent technology; Academia or Industry experience
- Laboratory research using label free assays such as SPR, BLI, ITC or equivalent technology: academia or industry experience
- Hands-on laboratory experience with PCR and next generation sequencing technologies
- Experience working with flow cytometry experiments – knowledge of how to set up and troubleshoot experiments
- Laboratory experience working with Flow Cytometry
- Practical experience and/or in-depth knowledge of sequencing and genomics methods
9
Skills For Senior Field Application Scientist Biopharma Analytics Resume
- Experience in leading activities across various functions
- Experience with a broad range of common NextGenSequencing analysis packages
- 2 – 5 years experience within the cell therapy industry
- Demonstrates a high standard of written/verbal communication
- Current experience in Indian /MNC in genomics
10
Skills For Mass Spectrometry Field Application Scientist Resume
- Experience and expertise in Bioinformatics
- Technical expert with customer-orientation and committed to provide total customer satisfaction, ideally with FAS experience
- Experience with Electroporation/Transfection Experiments
- Experience with the Attune NxT flow cytometer
- Strong knowledge and comfort with Microsoft Office Suite, specifically Word, Excel, and PowerPoint
- Past demonstrated success and comfort with creation and facilitation of technical programs and curriculums to both small and large audiences
- Laboratory experience working with Flow Cytometry and/or Imaging/Microscopy prefrred
- Provide technical support for Validation Professional Services activities, conducting wet laboratory work, data analysis and product training
List of Typical Responsibilities For a Field Application Scientist Resume
1
Responsibilities For Senior Field Application Scientist Resume
- Excellent technical writing skills and verbal communicatio
- Laboratory experience to include expertise in cellular analysis, particularly with High Content Screening and Imaging plateforms
- Direct experience and knowledge of TDX’s Antibody Detection and/or Molecular Typing products
- Demonstrated ability to work in a matrixed organization inspiring teamwork to achieve results
- 3 – 5 years of customer support and training experience
- Experience using [appropriate 3rd party software application for specific product/market]
- Strong working knowledge of all BD Biosciences applications, instruments, and reagents and software
- Experience with Sanger Sequencing and CE Systems
2
Responsibilities For Field Application Scientist Molecular Biology Resume
- Demonstrated proficiency in using Thermo Fisher Scientific Human Identification (HID) assays, instrumentation and software
- Willing to take frequent business trips and undertake challenging tasks
- Willing to travel overnight (up to 50%) as required
- Aptitude for understanding, communicating, and training scientific concepts, applications and methods
- Collaborate and communicate with other marketing team to conduct the marketing activities
- Responsible for imparting knowledge transfer related to workflows in DNA / RNA analysis, DNA Sequencing, REAL TIME PCR and ancillary procedures
- Maintain records of support activity as per the company norms and guidelines, also participating in various marketing and sales initiatives
- Responsible for delivering revenue targets for business area of responsibility and have budgetary responsibility for marketing spends in the region
- Communicate and collaborate with other colleagues of other marketing teams to conduct these marketing activites
3
Responsibilities For Field Application Scientist Manager Resume
- Deliver product training to field (marketing & sales) as new features/functionality is available for designated product and domain specialty
- To be a key scientific liaise of KOLs of responsible area; to support sales team to do key account profiling and maintaining
- To support in area marketing plan and ensure it to be well implemented, to support in product marketing plan
- Travel to client sites to perform installation, product demonstration, trouble shooting on assay development, and post-sales support
- Lead Field Application Scientist team to give sales support and training to help them to capture the business opportunities
- Review team members' performance and give them coaching to help them develop faster
4
Responsibilities For Field Application Scientist Bioinformatics Resume
- Provide training on site as well as in house lab facilities, participate in pre-sales discussions, conferences, meetings, workshops
- Willingness to travel within your specified geographic region with occasional overnight stays depending on geography and business need (about 70% overnight)
- Aptitude in Unix/Linux operating system, command-line software environments
- Perform and assist in the production of manuals marketing materials and other documentation
- Lift and move packages weighing up to 50 lbs required
- To be one of the chief lecturers of seminars on customer site and training for internal staff
- To collect marketing competitive information and product application feedback from the field
- Organize large problems into addressable actions
- Execute demonstrations of PerkinElmer’s products in support of pre-sales activity including seminar talks, talks at local conferences, poster sessions, and consultative discussions with key customers
5
Responsibilities For Field Application Scientist Pcr-boston Resume
- Be the voice of customer, providing feedback to the Sales Director on potential new opportunities and products
- Provide regular territory reports on key activities and opportunities
- Identify and drive KOL relationships
- Provide high level technical support for clients support requests and troubleshooting needs by providing guidance, and knowledge on specific application needs and recommend assay development solutions
- Provide technically sound and detailed presentations of ForteBio products at promotional venues and high level scientific meetings including on-site seminars, trade shows, and user meetings
- Provide feedback and recommendations for ForteBio products improvement through client supports
- Able to work in high demand environment to analyze complex technical issues and to provide solutions
- Pre sales – Technical presentations on the features and benefits of POROS and CaptureSelect products
- Significant experience (>7 years) in a downstream process development setting where chromatography based purification methods were developed, scaled and validated or a similar chromatography resin vendor applications role
6
Responsibilities For Clinical Field Application Scientist for Next Generation Sequencing Resume
- Taking the lead in technical product specification, application and protocol optimization discussions with clients and prospects for the Cell Culture and Cell Therapy product portfolio in the Bioproduction Division (BPD) offering
- Provide troubleshooting on issues that arise related to end-user’s technical skills, cell-line selection, experiment design and results of media development/optimization process for biologics as well as vaccine production
- Facilitate efficient communication between South Asia Commercial team and headquarters of the business unit and production site in USA through the Associate Technical Director APAC (CC & Analytics)
- Participate in training programs for Commercial teams & internal staff and seminars to external customers to increase customer awareness of the cell culture product line & services, core competencies and increased technical skills of the BPD team
- Understanding of cGMP regulatory environment as well as workflow for biologics and vaccine development
- Provide field support to our sales organization by providing customers with technical guidance (pre & post sales activities)
- Provide internal training across commercial teams and business units as needed
- M.S/ B.Sc or above in Biotechnology or life sciences
7
Responsibilities For Field Application Scientist Forensics Resume
- Willingness to travel (25-50%)
- Manage KOL relationships through routine scientific communication and updates on new product launches
- Base location in Southern California. The Tech Center is in San Jose, California
- Ownership of content/program creation and facilitation of field-based product line demonstrations and trainings
- Ownership of experimental plan creation and facilitation of field-based product line troubleshooting. Collaborate with the Technical Application Specialists when troubleshooting is required as part of a Customer Inquiry
- Own and create content/program for multi-user technical workshops as directed by leadership
- Direct interaction with TDX’s end-users and channel partners
- Maintain close relationship with globally-based FAS colleagues, with the intent to promote collaboration, sharing of best-practices, learning, and overall communication
- Maintain proficiency in legacy TDX product lines, software applications, equipment and keep current with advancements in the field of transplantation/HLA
8
Responsibilities For Infrared Field Application Scientist Resume
- Build proficiency with new TDX product lines and software applications through self-learning, practical experience via travel to TDX headquarters, and through direct interaction with TDX R&D staff and Product Owners in advance of product commercialization
- Creation of Trip Reports at the completion of field travel to document visit outcome
- Coordinate with FAS Manager and respective Sales Consultant/Channel Partners/Regional Commercial Managers both pre- and post-travel, as needed
- Maintain an up-to-date understanding of current Commercial initiatives and strategies; maintain close collaboration with TDX Commercial team to act on current initiatives and opportunities
- Act as ‘voice of the customer’ and provide product feedback to departments such as Product Support, R&D, and Marketing
- Represent the TDX business through participation at various global tradeshows that focus on the field of transplantation/HLA as requested by Marketing team
- Gain familiarity with the use of TDX’s Customer Inquiry database system to log customer inquiries
- Assist with setup and on-going maintenance of globally-based TDX Customer Service Centers; make use of Customer Service Centers, as needed, for facilitation of end-user and/or channel partner demo, training, and workshop activities
9
Responsibilities For Senior Field Application Scientist Biopharma Analytics Resume
- As needed, serve as Product Support core team member for NPI projects
- Provide feedback and direct involvement in the creation and maintenance of product documentation such as, product inserts and instructions-for-use, from the perspective of ensuring a positive customer experience
- Support our customers in the area of genetic analysis
- Accompanies Sales on sales calls in customer’s lab to provide technical and applications expertise in response to customer inquiries
- Handle the demonstration experiments
10
Responsibilities For Mass Spectrometry Field Application Scientist Resume
- Prepares and presents seminars to customers and potential customers as requested
- Second level technical support, remote and on site to our partners and customers
- Mentors and trains channel partners and members of the applications team
- Manages escalation of technical issues that cannot be dealt with by other personnel and partners
- Support Pall’s customers with technical input and process expertise through analytical work, bench top trials, full-scale test runs or technical meetings
- Coordinate technical support to customers, laboratory and other analytical work
- Create and deploy new test methods, equipment and procedures
- Run field trials in support of development projects upon request by R&D
- Maintain general and project specific communication links with colleagues in other territories and markets and contribute to best practice concepts
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