Field Applications Scientist Resume Sample
Work Experience
- Plans and performs product demonstrations at customer sites
- Participates in the field test site determination and/or execution process
- Represents Cell Biology division of ThermoFisher Scientific at conferences and vendor shows to present products and customer application feedback
- Work with (and independently) Technical Specialists and/or Sales Representatives on sales calls in customers' laboratories to provide technical and applications assistance in response to customer inquiries
- Generate and record opportunities related to the Thermo Fisher workflow
- PhD in Biochemistry, Molecular Biology or Genetics required, OR
- Works closely with Marketing and Product Management to identify and connect with key customers for product introduction and placement
- Work independently and with Technical Specialists and/or Sales Representatives on sales calls in customers' laboratories to provide technical and applications assistance in response to customer inquiries
- Partners with Marketing to identify top influential leaders in academia and industry to credential Thermo Fisher Scientific protein expression products via testimonials, events or webinars
- PhD in Chemistry, Biochemistry, Molecular Biology or Genetics required, OR M.S. + 3 years experience
- MS/PhD in Chemistry, Biochemistry, Molecular Biology and/or Genetics
- PhD in Chemistry, Biochemistry, Molecular Biology or Genetics required, OR M.S
- PhD in Chemistry, Biochemistry, Molecular Biology, or Genetics required OR M.S. + 5 years experience
- Participates in the field test site determination process
- Focus on the delivery of pre-sales technical application support to the regional sales team as well as nationally for markets targeted by the field
- Provide front line post sale technical support regionally as well as nationally
- Maintain a similar level of knowledge on our competitors’ product portfolio and positioning
- Perform qualified hardware and software product demonstrations with GC and GC/MS and/or LC/MS based systems to help sales professionals obtain orders
- A comprehensive understanding of the theory and practice of GC, GC/MS and/or LC/MS
- Prior experience working for an analytical instruments
- Represents Thermo Fisher Scientific at trade shows and vendor shows to present Thermo Fisher
- Bioinformatics experience preferably in an industrial/commercial environment
- Experience in two or more of the following fields: Array based genotyping technologies, Target Genotyping by Sequencing, population genetics, plant and animal breeding, Genome Wide Association Study design and implementation
- In depth knowledge of scripting in a language such as Python, Perl or R and using shell scripts
- Effectively communicate, both orally and in writing, to customers and colleagues
- Business unit liaison for new and future product introductions
Education
Professional Skills
- Excellent oral and written communication skills, including strong interpersonal skills
- Excellent time management and prioritization skills, able to self-regulate schedule and report weekly activities and priorities
- + Strong presentation skills (public speaking and lecture experience desired) Desired Characteristics:
- Demonstrates excellent documentation skills; exhibits thoroughness and attention to detail to ensure that job tasks are completed with a high level of quality
- Exceptional written and verbal communication and excellent presentation and training skills
- Demonstrated superior problem solving and interpersonal and account management skills in a commercial environment
- Excellent written and verbal communication, negotiating and presentation skills
How to write Field Applications Scientist Resume
Field Applications Scientist role is responsible for training, software, technical, troubleshooting, customer, interpersonal, design, commercial, travel, oncology.
To write great resume for field applications scientist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Field Applications Scientist Resume
The section contact information is important in your field applications scientist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Field Applications Scientist Resume
The section work experience is an essential part of your field applications scientist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous field applications scientist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular field applications scientist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Field Applications Scientist resume experience can include:
- Actively and continuously works with Cell Biology R&D to maintain deep technical expertise on protein expression products, including attending new and refresher hands on training in R&D labs in US and other locations as appropriate
- Demonstrable superior problem solving and interpersonal and account management skills within a commercial environment
- Evaluating and providing feedback from customers to management, product marketing, and R&D on products prior to and after their launch
- Coordinating new installations, including facility inspections, instrument validation, and customer training
- Experience using Genotyping and Sequencing technologies is highly desirable
- Coordinate new installations, including facility inspections, instrument validation, and customer training
Education on a Field Applications Scientist Resume
Make sure to make education a priority on your field applications scientist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your field applications scientist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Field Applications Scientist Resume
When listing skills on your field applications scientist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical field applications scientist skills:
- + Strong leadership skills (respected by peers and leadership for contributions to the business)
- Strong people skills, cross-organizational teamwork
- Professional working experience including at least 2 years lab experience in molecular biology or genetics
- Professional working experience including at least 3 years lab experience in molecular biology or genetics
- + Ability to communicate effectively using local language
- Prior field experience supporting customers in a highly technical field required
List of Typical Experience For a Field Applications Scientist Resume
Experience For Senior Field Applications Scientist Resume
- Attend training and develop relevant knowledge, techniques and skills
- Troubleshoot issues related to user's technical skills, biochemistry/assay design,
- Experience in cell sorting and spectral flow analysis
- Hands-on LCMS experience
- Engineering, or other company personnel
- Utilize a contact management system with regularity by updating contact info, adding notes, customer information, etc
- Helps to support training of local technical support and technical sales teams on Cell Biology protein expression products
- Provide scientific/technical consultations with customers to ensure they understand and are comfortable using Agilent’s genomics products
Experience For Field Applications Scientist Beltway Resume
- Knowledgeable in bioinformatics tools to support next-generation DNA sequencing
- Support technical training for Sales Representatives
- Collaborate with Sales Representatives to develop technical selling strategies
- Conduct customer training at customer sites
- Provide reports, marketing intelligence and information to supervisor and other company personnel as required
- Adhere to the health and safety policy and other requirements relating to care of equipment
Experience For Field Applications Scientist Bioinformatics Resume
- Manage time, activities and expenses to optimize productivity and minimize the cost of doing business
- Proficiency with common molecular biology bench techniques
- Provide ongoing support and troubleshooting for customers issues related to user’s technical skills, biochemistry/assay design, experimental design, software and instruments
- Help to maintain and increase product usage, and supporting sales efforts through technical presentations and demonstrations
- Accompanies Sales Representatives on sales calls in customers’ laboratories to provide technical and applications expertise in response to customer inquiries
- Become AMR’s Clinical Trial support SME, participate in training programs and internal knowledge transfer for our frontline staff on what customers need, and how to effectively provide (service) support for our existing and future Clinical/Clinical Trial customers
- Prior field experience supporting customers working on NGS products
- Clear vision of and commitment to providing outstanding customer serviced experience
Experience For Biacore Field Applications Scientist Resume
- Experience in field applications and pre-/post-sales customer support; and in installation, training, validation, implementation, and application of next-generation DNA sequencing instruments and assays
- Experience in operating next-generation DNA sequencing instruments and assays
- Experienced with common DNA sequence analysis tools and workflows such as sequence alignment, genome visualization, comparative genomics, sequence/structural variation discovery, and epigenetics
- Serve as the primary field-based technical interface to potential and existing CMD customers
- Familiarity with the scientific publication process and associated experimental design requirements
- Work independently and collaboratively with other field team members
- Ability and willingness to travel up to 75% of the time
- Schedule and coordinate face to face technical interactions with customers, aligned with commercial teams
- Lead technical product specification, application and protocol optimization discussions with clients and prospects for the LCMS Triple Quadrupole Product Line
Experience For Flow Cytometry Expert as Field Applications Scientist Resume
- Assist commercial teams in identifying customer opportunities, needs, determine technical feasibility of custom analytical requests and analytical/process optimization opportunities in consultation with the Chromatography and Mass Spectrometry (CMD) Commercial Team. Facilitate high level demonstrations, in collaboration with support teams
- Provide troubleshooting on issues that arise related to end-User’s technical skills, chromatography selection, experiment design and results of the analytical optimization process
- Leverage your advanced and continually expanding knowledge of our Chromatography and Mass Spectrometry products & services to provide effective recommendations to the customer on analytical workflows
- Facilitate efficient communication between the customer, Commercial Teams, Technical Support and the Business Unit
- Participate in training programs for Commercial teams, support teams & TMO staff and seminars to external customers to increase customer awareness of the TSQ triple quadrupole product line
- Drive and maintain awareness of competitor activities and innovations within our accounts, and the marketplace generally, ensuring that relevant information is circulated within our organization in an effective and timely manner
Experience For Field Applications Scientist, Tokyo, Japan Resume
- Hands-on LCMS experience
- Ensure that all activities are carried out in accordance with Thermo Fisher Scientific policies and applicable laws
- Represent Thermo Fisher Scientific by clearly and consistently communicating Thermo Fisher Scientific mission, vision, values and objectives to both our employees and end-user customers
- Drive collaborations, with clearly defined sales and/or collateral targets
- A strong understanding of small molecule, protein and peptide LCMS quantitation. A strong understanding of biological sample preparation for LC/MS analysis is required
- Experience with a broad range of quantitative LCMS instrumentation
Experience For Bioproduct Development Field Applications Scientist Resume
- Lead technical product specification, application and protocol optimization discussions with clients and prospects for the LCMS Triple Quadruple Product Line
- Assist commercial team in identifying customer opportunities, needs, determine technical feasibility of custom analytical requests and analytical/process optimization opportunities in consultation with the Chromatography and Mass Spectrometry (CMD) Commercial Team
- Facilitate efficient communication between the customer the Commercial, Technical Support and the Business Unit
- Ensures that all activities are carried out in accordance with Thermo Fisher Scientific policies and applicable laws
- A strong understanding of small molecule, protein, and peptide LCMS quantitation. A strong understanding of biological sample preparation for LC/MS analysis is required
- There is no relocation budgeted for this role
- Perform product demonstrations at customer or company sites
Experience For Field Applications Scientist San Francisco Bay Area Resume
- Prepare and present seminars to a wide array of audiences
- Participate in the field test site determination process
- Represent Thermo Fisher Scientific at trade shows and vendor shows to present Thermo Fisher Scientific products and gather information
- Accompany Sales Representatives on sales calls in customers' laboratories to provide technical and applications assistance in response to customer inquiries
- Report on activities in the field on a regular basis to Manager and Sales partners through written reports and regular telephone conversations
- Providing scientific/technical consultation to customers in partnership with the sales team to ensure customers understand and use the best genomics workflow and technology for their needs
- Proactively partnering with sales and technical support teams to ensure customer support needs are achieved in a timely manner and appropriately documented
Experience For Field Applications Scientist Southeast Resume
- Being a key contributor in the promotion of genomics marketing activities at Agilent-sponsored marketing/sales events and/or regional/national scientific conferences
- Creating and delivering scientific white papers, posters, and/or oral presentations at internal or external scientific conferences that highlight a new application or product capability
- Coordinating new installations, including facility inspections, instrument and protocol validation, and customer training. Reviews and approves operational quality of equipment, and instruct customers in operations and maintenance of system and library preparation kits
- Developing and improving oncology knowledge and key company processes that support our mission of building a world-class customer support organization
- Partner with the local Commercial team to drive the technical aspects of pre-sales and post-sales activities with our customers
- Pre-sales – Technical presentations on the features and benefits of POROS and CaptureSelect products
- Technical discussions on downstream purification challenges and solutions
- Post sales – Consultation on product evaluations and purification process development, chromatography optimization and troubleshooting, support pilot to large-scale column packing activities
- Communicate both verbally and in writing with customers and product line teams
Experience For Field Applications Scientist Southwest Resume
- Work with the POROS Applications and Product Management teams in the US and CaptureSelect Application and Product Management teams in The Netherlands
- Execute weekly discussions with product line team on evaluations
- Drive and execute on key account program
- Significant experience (>7 years) in a downstream process development setting where chromatography-based purification methods were developed, scaled and validated or a similar chromatography resin vendor applications role
- Knowledge of small-scale, pilot scale and large scale chromatography and column packing
- Knowledge of analytics used to support purification process development, including HPLC, ELISA, SDS-PAGE and Spectroscopy and ability to interpret such data sets
- Work independently, analyze data, troubleshoot and speak in a public setting
- Provide subject matter expertise and analysis to support customers in understanding how to maximize their use of our software applications inclusive of assist in training customers and application implementation
List of Typical Skills For a Field Applications Scientist Resume
Skills For Senior Field Applications Scientist Resume
- + Proficiency in computer skills in Microsoft Office Suite products
- Exceptional verbal and written communication skills (English)
- Strong experience with clinical oncology laboratories
- Demonstrated understanding of commonly-used Genotyping data analysis software applications and Bioinformatics tools and programs desired
- + Experience in chromatography column packing and/or understanding of scale up principals
- Experience working in an external-facing role
- Experience using microarrays, next generation sequencing and capillary electrophoresis
Skills For Field Applications Scientist Beltway Resume
- Hands-on experience of Genotyping Microarray and analysis on market-leading platforms
- Strong knowledge of genomics, sequencing applications, and methods that apply to Illumina technology
- Experience with lab or liquid handling automation helpful
- Proven ability to resolve complex customer issues while maintaining positive customer relations
- Successfully operate in a fast paced, rapidly changing environment
- Solid understanding of Flow Cytometry Technology and customer base
Skills For Field Applications Scientist Bioinformatics Resume
- Hands-on experience of microarray on market-leading platforms
- Customer-facing experience
- Self starter, organized and driven individual, with experience working in a field based (remote) location
- Good working knowledge of the design and function of all Molecular Devices products and the science problems that these products solve
- Experience in a customer facing pre-sale and/or support role
Skills For Biacore Field Applications Scientist Resume
- Demonstrated competence at working in a multi-country environment
- Experience working in a clinical environment
- Lab experience in molecular biology or genetics
- Demonstrated ability to interact with principal investigator-level scientists as well as bioinformaticians and laboratory personnel
- Operate as an independent contributor and as a cooperative member of a team
- + Strong working knowledge of chromatographic instrumentation and separations science techniques
- + Good understanding and knowledge of the BioPharm/Biotech Industry
- + Hands on experience in protein purification
Skills For Flow Cytometry Expert as Field Applications Scientist Resume
- + Experience with Biotech/BioPharm process development
- + Experience with Design of Experiment (DOE) principals
- + Understand of validation and FDA regulated environment (GLP/GMP)
- + Demonstrated ability to understand and present complex material in understandable terms
- Prioritize in a rapidly changing commercial environment
- One or more years of experience in sales or support role such as field applications, technical
- Demonstrated track record of success ideally in Flow Cytometry as a Sales Consultant or Applications Specialist
- PhD in field with 0-3 years’ experience
Skills For Field Applications Scientist, Tokyo, Japan Resume
- 5+ yrs or higher of extensive operational experience in GC and/or GC/MS and/or LC/MS systems (required)
- Practical experience with Ion Trap, Single Quadrupole and/or Triple Quadrupole and/or High
- Experience in a clinical, diagnostics and/or regulated market
- Professional work experience in a life science discovery laboratory environment
- Mass spectrometry, HPLC, proteomics and/or small molecule analysis experience
- Experience with Excel or other data management software necessary
- Experience with all Bruker software products highly desirable
Skills For Bioproduct Development Field Applications Scientist Resume
- Demonstrated ability to work within a matrixed team
- Strong technical background in oncology
- Experienced in analysis of next-generation DNA sequencing data
- Experienced in molecular biology/molecular genetics, and biochemistry laboratory techniques
- Lives near an international airport and possesses a valid driver’s license
- Interpreting customer needs and identifying if the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel
Skills For Field Applications Scientist San Francisco Bay Area Resume
- Assisting sales and marketing on new strategic sales initiatives requiring both technical depth and market knowledge
- Delivering scientific/technical presentations for internal or customer facing events
- Reporting on relevant activities in the field on a regular basis to local sales partners, management, R&D, and product marketing
- Providing remote and/or on-site troubleshooting assistance to customers in partnership with our internal technical support team
- Providing internal product training to peers and new hires
- Helping to maintain and increase product usage, supporting key account and strategic sales efforts through technical presentations and demonstrations
Skills For Field Applications Scientist Southeast Resume
- Providing strategic and competitive feedback to Marketing and product development teams, and independently leads or manages beta tests at customer sites
- Mentoring and training other members of the applications team
- Assisting with the development of training materials (internal and external)
- Delivering customer training and workshops locally or at Illumina offices
- Participating in oncology projects within EMEA or globally; this could include proof of concept studies, training offerings, product launches etc
- Leading hands-on product and software trainings in customer laboratories
Skills For Field Applications Scientist Southwest Resume
- Monitoring technical trends and competitive products in the genomics markets
- Understanding customer applications and the use of Illumina and NGS in customer laboratories
- Acting as the subject matter expert in applied markets (Oncology, RGH, Microbiology or Agriculture)
- Assisting sales or marketing on new strategic sales initiatives requiring both technical depth and market knowledge
- Assisting with escalation management of technical issues
- Participate in training, both new product and continuing education to remain at the cutting edge of developments across genotyping applications
- Track record in achieving or exceeding commercial management objectives on a consistent basis
- Report on technical trends going on in the territory by relating customer concerns and issues to the appropriate internal partners
- Improve customer satisfaction and socket retention through continuing education on optimization
List of Typical Responsibilities For a Field Applications Scientist Resume
Responsibilities For Senior Field Applications Scientist Resume
- Provide ongoing feedback to MatChar Product Line Leaders and Product Manager’s on market needs, emerging applications, Product Line performance and competitive landscape
- Prior field experience supporting customers in a highly technical field is advantageous
- Clinical focus with RGH or NIPT experience being highly advantageous
- Previous experience in high content analysis instruments and/or flow cytometry
- Collaborating with local commercial team to support customer product evaluations and sales opportunities
Responsibilities For Field Applications Scientist Beltway Resume
- Use independent judgment in developing methods, techniques or evaluation criteria for obtaining results
- Acquire and maintain theoretical and practical knowledge of Microarray genotyping and agrigenomics applications/workflows
- Recognised deep technical expertise in at least one microarray, sequencing or diagnostic discipline
- Demonstrable ability to independently work on highly complex problems requiring analysis of multiple variables
- Travel requirement can be as much as 50%
- A strong understanding of small molecule, peptide, pharma, environmental and food safety LCMS quantitation. A strong understanding of complex matrix sample preparation for GC and LC/MS analysis is required
- Partner with Territory Account Managers and Sales Specialists to support pre-sales and customer onboarding conversations and customer training at accounts. Review operational quality of equipment and instructs customers in operations and maintenance of systems
- Direct customers to appropriate references and resources
- Experimental design, software, and instruments. Interpret customer needs and identify
Responsibilities For Field Applications Scientist Bioinformatics Resume
- Whether the responsibility for a problem resolution falls to sales personnel,
- Provide second level support in areas of expertise to wider applications team
- A strong understanding of bio-analytical and bio-equivalence LCMS quantitation. A strong understanding of biological sample preparation for LC/MS analysis is required
- Provide pre- and post-sales support for company products (in person and over the phone)
- Perform instrument and reagent demonstrations
- Conduct seminars, workshops and represent the company at meetings
- Meet customer requirements (responsive, schedule conscious, etc)
- Maintain relevant internal communications to optimize business growth and customer satisfaction
Responsibilities For Biacore Field Applications Scientist Resume
- Troubleshooting issues related to users’ technical skills, biochemistry/assay design, experimental design, software and instruments. Interprets customer needs and identifies if the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel
- Lab experience in molecular biology or genetics
- Review and approve operational quality of equipment, and instruct customers in operations and maintenance of systems
- PhD (or equivalent) in Chemistry, Biochemistry, Molecular Biology or Genetics
- Willingness for 30% - 50% overnight travel
- Carry out projects that include demonstrations, feasibility studies, and new product evaluation
- Provide pre-sales and post-sales technical and scientific presentation
Responsibilities For Flow Cytometry Expert as Field Applications Scientist Resume
- Following the initial installation of a new LC-MS system, provide on-site training, and demonstrate the complete solution for the customer’s application(s). Pro-actively follow up with customers to ensure customer's satisfaction
- Maintain up to date knowledge of products and software tools. Communicate regularly with the factory and regional applications team to obtain timely information on new products, software and applications
- Provide the necessary technical information during customer training courses to give the best possible customer support
- Liaise with the Service Team for customer support issues, ensuring the completion of customer application-related inquiries and escalations as needed
- Regular travel to the the Billerica, MA and San Jose, CA applications labs for training updates and to support pre-sales applications work, when available
- Assist in the preparation of new LC-MS training materials and collateral
- Support the commercial Sales Team with advanced technical information and presentations on-site or via Webex to support sales cases
- Utilize phone & WebEx to provide remote technical assistance for questions relating to the LC-MS connectivity and to provide support regarding specific methods and workflows
- Coordinate new installations either directly or through channel partners, including facility inspections, assay validation and customer training
Responsibilities For Field Applications Scientist, Tokyo, Japan Resume
- Provide comprehensive technical training and support to customers or channel partners
- Provide ongoing support and troubleshooting for customers and partners issues related to user’s technical skills, biochemistry/assay design, experimental design, software and instruments
- Strong in technical and able to perform independent troubleshooting
- Help to maintain and increase product usage, by giving technical presentations and demonstrations
- Involve in key account management and strategic planning
- Manage and collaborate with partners and carry out projects that include demonstrations, feasibilities studies, and new product evaluation
Responsibilities For Bioproduct Development Field Applications Scientist Resume
- Develop and maintain positive relationships with customers and channel partners
- Manage hot accounts and work with internal stake holders in hot customers situation
- Mentor and provide guidance to teammates in the field
- Coordinating new installations, including facility inspections, instrument validation, and customer training. Reviews and approves operational quality of equipment and instruct channel partners in operations and maintenance of systems
- Consult on customer lab and experimental design, workflow best practices, and data storage and analysis
- Conduct on-site customer trainings across the entire Illumina portfolio of products including microarray, Next-Generation Sequencing, library preparation, bioinformatics, consumables, and related products. Can serve as a mentor for colleagues in Brazil
- Resolve customer complaints related to biochemistry, assay or experimental design, software, instruments, or user's technical skill
- Prioritize tasks and responsibilities to achieve departmental key performance metrics
- Provide efficient communication on strategic and competitive customer feedback to Sales, Marketing, and product development teams
Responsibilities For Field Applications Scientist San Francisco Bay Area Resume
- Proactively contributes to the strategic development of software, documentation and training products
- Lead company, departmental, and individual projects. Including process improvement initiatives
- Interact with customers and in-house staff, with varying levels of knowledge and technical expertise
- Responsible for Channel Partner relationship management, understanding customer goals, setting appropriate product and performance expectations, and gathering intelligence regarding competitive intel and new sales opportunities
- Support new product development through alpha and beta tests and serve as departmental representative on product core teams
- Broad knowledge of competitor activities and innovations within the marketplace and ability to evaluate and consult on data
- Lead departmental project teams; work collaboratively to ensure successful execution of project plans and track, manage, and communicate progress to team and stakeholders
Responsibilities For Field Applications Scientist Southeast Resume
- Perform genotyping data analysis
- Acts as an internal Single Point of Contact (SPOC) and technical expert for bioinformatics across genotyping applications to the commercial team
- Acts as a SPOC to the Global Product Support (GPS) team for genotyping case escalations
- Represent the company professionally, ethically, and morally at all times
- Generate leads for bespoke bioinformatics services contracts and where appropriate fulfill them
- Coordination of new installations, including laboratory inspection, instrument validation, and providing end to end training for customers – this includes workflow discussion, library preparation, sequencing, sequencing quality analysis and data interpretation training
- Delivery of seminars within region for pre-sales or customer events
- Fluent in local language(s) and English
Responsibilities For Field Applications Scientist Southwest Resume
- Willingness for 50% overnight travel
- Knowledge of Illumina’s business environment
- Competence in languages other than English
- Self-motivation, and a willingness to work with others toward a shared goal
- Willingness to travel, as frequent travel is required