Field Application Specialist Resume Sample
Nathen Nader
1820 Dario Pine,
Philadelphia,
PA
+1 (555) 932 7549
Work Experience
Field Application Specialist
09/2015
-
PRESENT
Phoenix, AZ
- Participates in the field test site determination process
- Represents Thermo Fisher Scientific at trade shows and vendor shows to present Thermo Fisher
- Communicate with potential customers by holding seminars or visits to show them products’ compatibility and advantages in their applications ; 25%
- Repetitive movements (computer and cartridge set up) and long periods of screen time and office hours
- Reports to the Manager of Applications Support
- Provide pre and post sales technical application support to customers to achieve customer satisfaction and business objectives
- Conduct product application trainings to customers and to internal team members
Field Application Specialist, CDG
05/2012
-
05/2015
New York, NY
- Manage product evaluation at customer site to meet business objectives
- Support sales personnel to achieve team objectives
- Experience within a Pathology and/or Molecular Laboratory within the last 3 years
- Thorough background in Molecular Biology
- Working knowledge and experience in diagnostic and/or research PCR
- Diagnose applications and operational issues on analytical systems and to successfully resolve issues in a timely manner
- Sound business understanding
- Computer literacy including MS Excel, Word and PowerPoint
Field Application Specialist Cell Culture
12/2009
-
03/2012
Chicago, IL
- Current Australian Drivers Licence
- Managing ICCR submissions and monitoring its trends
- Reports on technical trends going on in the territory by relating customer concerns and issues to
- Design and execution of experimental strategies, and the interpretation of results
- Hands on demonstration of protocols and workflows
- Troubleshooting customer results
- Instrumentation and reagent workflow demonstrations in house and at customer sites
Education
University of California, San Diego
2004 - 2008
Science's Degree in Field With
Professional Skills
- Excellent verbal and written communication skills and exemplary presentation skills
- Demonstrated excellent customer relations/service skills
- Strong written and oral communication skills, demonstrated English fluency
- Superior presentation and training skills with experience of conducting field installations and training
- Excellent presentation and troubleshooting skills
- Well oral and written English skill./Well computer skills using windows and Microsoft office
- Problem solving skills with proven ability to overcome technical hurdles
How to write Field Application Specialist Resume
Field Application Specialist role is responsible for english, presentation, customer, troubleshooting, communications, laboratory, languages, software, travel, research.
To write great resume for field application specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Field Application Specialist Resume
The section contact information is important in your field application specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Field Application Specialist Resume
The section work experience is an essential part of your field application specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous field application specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular field application specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Field Application Specialist resume experience can include:
- Good IT skills with excellent problem solving skills
- Training and troubleshooting skills
- Outstanding communication, interpersonal, organizational, and time management skills
- Planning & Organizational skills to manage travel and appointment schedule
- Outstanding customer advocacy skills
- Laboratory skills for pipetting, operation of endotoxin testing equipment and software
Education on a Field Application Specialist Resume
Make sure to make education a priority on your field application specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your field application specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Field Application Specialist Resume
When listing skills on your field application specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical field application specialist skills:
- Excellent communication skills, a good command of the English language, willingness to travel frequently
- Demonstrated excellent time management and organization, project management skills
- Experience at building and maintaining strong customer relationships. Proven track record of customer satisfaction in a technical support environment
- Very strong communications skills. Capable of interacting with a diverse population of internal and external contacts
- Acquire necessary product knowledge, training and presentation skills for efficient and effective training to AM customers
- Possess good presentation and communications skills in Malay, Chinese and English
List of Typical Experience For a Field Application Specialist Resume
1
Experience For Field Application Specialist, CDG Resume
- Hands-on laboratory skills and experience in molecular biology, gene expression
- Strong skills in molecular biology & immuno-biology techniques in research
- Demonstrate highly developed verbal, written and presentation skills
- Professional experience as a research scientist with experience in Molecular Technologies with an emphasis on qPCR, and Next Generation Sequencing
- Experience in a purification process development including resin and condition screening
- Provides start-up applications training to customers in their laboratories and demonstrates proper operating procedures with SCIEX instrumentation
- Previous experience in the biopharmaceutical industry and/or GMP manufacturing
2
Experience For Genomics Field Application Specialist Resume
- Experience in interacting with external clients and ability to present technical content to small and large group of audience
- Maintain strong, lasting customer relationships
- Excellent understanding of the genomics market in the region/country
- Previous experience with customer interface is desirable and previous operation of AB Sciex’s MS systems or related instrumentation is highly desirable
- Results driven and demonstrated initiative
- Previous laboratory experience and technical depth in protein purification, characterization and/or analysis
- Designing, planning, organizing and performing operator trainings for new and existing customers
3
Experience For Field Application Specialist Cell Culture Resume
- Providing & delivering high-caliber technical presentations that complement Commercial Sales activities
- Managing ICCR submissions and monitoring its trends - 10%
- Providing product application training and support
- Being able to use your scientific knowledge and deploy it in an application environment
- Acting as an instrument expert for assigned territory Account Managers and capital sales personnel (Account Executives)
- Working closely with Account Executives to ensure reagent revenue growth targets for assigned territory are achieved
4
Experience For Field Application Specialist Representative Resume
- Providing sales presentations and clinical presentations to lab personnel, pathologists, administrators and executives
- Maintaining information and knowledge of competitors and their products
- Keeping knowledge up to date with respect to new products and procedures to give an optimal support for training and demonstrations
- Liaising closely with the sales team to provide support for current and potential customers
- Provide assistance to sales and marketing through training, defining customer requirements, and determining any required customizations
- Assist marketing in the development of technical sales training materials and in sales training
- Customer training – to include seminars, workshops, instrumentation and reagent training
- Willingness to travel within Europe and Emerging Markets Area and internationally (including US) without restriction as required
- Knowledge of FDA Regulations and understanding of CLSI, CAP and CLIA requirements relating to customer needs
5
Experience For Field Application Specialist, Remote Resume
- Plays a major role when introducing and supporting new products and applications
- Primary responsibilities include supporting and growing the business of Bio-rad’s LSG portfolio (instrument & reagents)
- Ensure all installation and training (including warranties/service contracts) details are recorded in appropriate file/BAAN
- Managing ICCR submissions and monitoring its trends
- Proficient with computer operating systems and networking
- Assist customers in setting up high throughput bioassays using Nunc range of plates
6
Experience For MS Field Application Specialist Resume
- Promote biobanking consumables & guide customers in setting up their facilities
- Drive promotion, training & after sales support of Liquid Handling Instruments
- Maintain and develop customer facing documentation for support and training
- Able to work under pressure in a dynamic and fast changing environment
- Travailler en étroite collaboration avec les équipes de vente, marketing et support pour répondre aux besoins des clients
- Develop training material as required
7
Experience For CDG Field Application Specialist Ning Bo Resume
- Schedule training at customer sites
- Provide post training and follow up with customers
- Travel 80% – 100% during peak periods
- Willingness to provide phone support during off-peak periods of travel
- Perform installation and training in alignment with SOP procedures with additional customization for customers as needed
- Conduct technical training of internal staff or distributors in the relevant product areas
8
Experience For Field Application Specialist, AIS Resume
- Coordinate technical and training material for internal and external use
- Able to plan, manage and execute ongoing projects
- Maintain technical and training files/procedures in relevant areas of responsibility
- Ensure all demo units for application training are properly accounted for
- Conduct system installations, training and connectivity solutions
- Perform organized filing for all ICCR submissions
- In-depth knowledge of the theory of protein purification, including the basis of chromatography and other downstream techniques
- Deliver training and technical support to customers, both in-house and on-site as well as by e-mail and telephone
9
Experience For CDG Field Application Specialist Shanghai Resume
- Proactive visits to existing customer sites to ensure regular customer contact
- Help customers to adopt automation consumables on competitor Liquid Handling Automation and offer necessary post-sales support
- Responsible for delivering revenue targets for business area of responsibility
- Provide second –tier support for Sales and Technical Support by performing trainings such as train the trainer, seminars for internal and external customers
- Comprehensive technical knowledge and understanding of NGS platforms and products [for clinical market segments
- Follow business processes and give constructive feedback to Sales, Marketing, Product Management, and Technical Service
- Provide post-sales support to the customer to aid in establishing new parameters and answer technical inquiries
10
Experience For CDG Field Application Specialist TW Resume
- Collaborate with Field Support Representative, IS/IT Specialists, Technical Support Specialists and Senior Advisors s in troubleshooting problems
- Attend training on appointed Roche instrumentation and / or Roche applications
- Install applications on Roche platforms according to Roche guidelines / procedures
- Participate in regional and national conference calls by updating the technical team on issues
- Back-up other Technical Support Representatives during heavy workload and when required
- Provision of second level technical support to in-house and field support personnel
List of Typical Skills For a Field Application Specialist Resume
1
Skills For Field Application Specialist, CDG Resume
- Good verbal and written skills in both Mandarin and English
- Strong data analysis/data manipulation skills
- Strong analytical/diagnostic skills
- Other complementary skills include laboratory experience especially, liquid chromatography, Multiplex and xMap
- Possess good presentation and communications skills in both Korean and English
- Extensive practical/lab experience, or strong Technical Service or Field Service experience within a relevant market sector
- Experience at building and maintaining strong customer relationships
- Solid understanding of quality systems and the issues associated with installation and validation of new system/instrumentation
2
Skills For Genomics Field Application Specialist Resume
- Prior experience running liquid chromatography, mass spectrometry, or LC/MS analytical instrumentation
- High levels of skills in computer literacy, software usage and laboratory information systems
- Fluent English- oral and written. Additional language skills are welcome
- High level of skills in computer literacy, software usage and laboratory information systems
- Ensure that customer sites are effectively trained on Bio-Rad systems
- Fluent English and native Spanish language skills
- Anticipates needs and problems while effectively creating solutions
- PC and administrative skills
3
Skills For Field Application Specialist Cell Culture Resume
- Laboratory hands on skills in the work of LC-MS based Food safety and Enviornmental research
- Understanding of good laboratory practice and techniques
- Monitoring workflow in laboratories and finding Abbott solutions for more effective organization within the laboratory
- Performing instrument validation. Reviewing operational quality of equipment, and instruction of customers in operation and maintenance of systems
- Knowledge and skill in maintaining, servicing, troubleshooting and medical diagnostic or analytical instrumentation
4
Skills For Field Application Specialist Representative Resume
- Experience at conducting field installations and training
- Work with sales manager and sales support manager to develop effective training plan and evaluating the level of sales, sales support competencies
- Demonstrated understanding of quality control theory including westgard rules, analytical goals and six sigma applications
- Wet lab experience in handling cell lines, cell culture, cryo-storage, filtration, bio-assays and liquid handling automation
- Maintain role as an effective team member (cross-training, sharing information etc)
- Experience at managing evaluation and training
- Experience in managing evaluation and training
- Current experience in Indian/MNC in liquid handling automation, biobanking
5
Skills For Field Application Specialist, Remote Resume
- Good understanding of Workflows and products offered in cell culture, filtration, biobanking and bioassays
- Demonstrated understanding of ISO15189, Biochemistry; Immunology/Serology and/or Immunohematology
- Experience in interpreting advanced charts and reports for qc data analysis
- Professional experience working in diagnostics industry
- Demonstrate judgment, tact and diplomacy in dealing with internal and external customers as well the ability to handle confidential and proprietary information
6
Skills For MS Field Application Specialist Resume
- Experience in cell culture (T cells) and molecular biology sequencing highly desired
- Experience in stem cell editing is highly desired
- Travel up to 75% with overnight stays (valid driving licence)
- Experience with Next Generation Sequencing technologies and applications would be advantageous
- Experience using current technology for documentation and communication
- Ensure high customer satisfaction through maximizing their experience with our products
- Results driven and have demonstrated initiative
- Experience with Droplet Digital PCR technology
- Pro-actively develop strong and lasting relationships with our customers
7
Skills For CDG Field Application Specialist Ning Bo Resume
- Develop effective sales tools and evaluate, monitor the result
- Run correlation studies and validations in coordination with the customer if/as required
- Perform and/or assist in the evaluation and validation of assays
- More than 3 years’ work experiences in molecular diagnostics, microbiology, and/or medical technical support
- Laboratory focus along with experience in molecular and microbiology techniques
- Strong technical knowledge and significant laboratory and/or scientific background in analytical chemistry using LC/MS/MS
- Previous experience of the biopharmaceutical industry and /or GMP manufacturing
- Good knowledge of Genomics and Genomic applications is considered an asset
8
Skills For Field Application Specialist, AIS Resume
- Strong technical understanding of laboratory procedures
- Proven ability and mindset to quickly diagnose and resolve technical analytical problems in a challenging environment
- Strong understanding of customer challenges associated with transition to clinical workflow (scale up, regulatory requirements, GMP manufacturing, etc)
- Experience working in translational stem cell or immunotherapy field
- Experience with suspension cell culture and/or insect cell culture systems
- Excellent flexible benefits and competitive salary
- Experience with CRM software, particularly Salesforce.com, is highly desirable
- Provision of support at tradeshows, European and locally organized, to demonstrate the platforms and technologies and to support the local teams
9
Skills For CDG Field Application Specialist Shanghai Resume
- Provision of support at trade shows, European and locally organized, to demonstrate the platforms and technologies and to support the local teams
- Experience support technique et ventes
- Experience with Waters’ software and/or mass spectrometry products is an advantage
- Other: Valid driver license
- Uccessful sales experience, preferably within a Life Science company
- Experience within the Molecular Diagnostics area is highly desirable
- Passionate to provide excellent support to meet customer satisfaction
- Working closely with marketing team to implement the regional key account marketing strategy and promotions
- Installing and running all studies necessary for a successful diagnostic instrument installation and verifying assays are performed per instruction manuals
10
Skills For CDG Field Application Specialist TW Resume
- Planning of demonstration, training and installations in association with UK Sales team and solutions architect
- Training laboratory personnel to properly running the instrument
- Assisting in training Account Managers and Account Executives as needed on instrumentation, assays and customers' environment
- Building specific product knowledge and competencies as required
- Positioning of ThermoFisher Scientific capabilities
- Achieving sales target of strategic portfolio in both country wide level and portfolio specialty
- Training and education of customers and Bio-Rad staff on all CID & IDD systems, software and reagents
- Arranging customer site visits to support/troubleshoot technical issues
List of Typical Responsibilities For a Field Application Specialist Resume
1
Responsibilities For Field Application Specialist, CDG Resume
- Provision of scientific support in Molecular Biology and Genomics in regard to operational questions from customers as well as internal peers with focus on single cell analysis/ customized library prep assay development / set up
- Possess excellent presentation skills (in Korean & English)
- Strong verbal (oral and written) and presentation skills required
- Very good communication skills and commitment to customer satisfaction
- Interface effectively with all levels of an organization and customers
2
Responsibilities For Genomics Field Application Specialist Resume
- Sound financial skills to help customers develop business plans
- Customer orientation & Sales Skills
- Proficient in computer skills (Excel, Word, PowerPoint, Lotus Notes/Outlook)
- Experience in biopharmaceutical manufacturing or supplying technical products to the bio pharma industry
- Technical training experience highly desirable
3
Responsibilities For Field Application Specialist Cell Culture Resume
- Proven ability and mindset to quickly diagnose and resolve application related analytical problems in a challenging environment
- Experience using Flow Cytometers
- Good understanding of customer, applications and market trend
- Experience using technology for documentation and communication
- Self motivated team player and able to handle multiple priorities simultaneously
4
Responsibilities For Field Application Specialist Representative Resume
- Strong demonstration of collaboration across all functions and levels within organization
- Higher education - PhD or equivalent with experience in Molecular Biology or Genomics
- Relevant microbiology laboratory experience
- Microbiology/Molecular Systems knowledge and experience
- Demonstrate and explain correct operation and maintenance of equipment
5
Responsibilities For Field Application Specialist, Remote Resume
- Experience in high level negotiation with customers
- Extensive practical/lab experience, and/or 2 - 3 years in technical sales or field-based customer support functions are highly desirable
- Hands-on experience with lab automation systems
- Hands-on experience with LIS/connectivity
- Experience with CRM, SAP or similar
- Assisting customers on daily basis by solving day-to-day issues with the operation of Abbott systems (Troubleshooting)
6
Responsibilities For MS Field Application Specialist Resume
- Providing customers with after-sales assistance and training on usage and maintenance of Abbott systems
- Being the eyes and ears of the company in the laboratory and coming up with innovative solutions
- Providing basic and advanced customer trainings on the Abbott systems
- Supporting the application of Abbott reagents on non-Abbott systems and vice versa
- Reporting all activities in the CMSNext call management system
7
Responsibilities For CDG Field Application Specialist Ning Bo Resume
- Supporting the installation and startup of Abbott systems
- Identification of complaints, reporting according to the most recent guidelines, supporting the complaint handling process
- Provide customer site training on product use and instrument operation, including troubleshooting and post training follow up
- High energy, enjoys traveling and interacting with scientists
- Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business and retaining current business
8
Responsibilities For Field Application Specialist, AIS Resume
- Ensure all installation and training (including warranties/service contracts) details are recorded in appropriate file/SFDC and report to PM and AM regularly
- Assist in managing the technical enquiry hotline, and supporting the CTS associate, when required
- Follow normal standard of work for documentation and customer complaint handling to ensure total customer satisfaction
- Responsible for maintaining customer and prospect database
- Maintain technical application training files
- Other responsibilities as required such as technical inquiry/complaint handling through phone call, simple spare parts replacement etc
- Agree an annual set of targets by region/system; to meet the targets by selling in partnership with the field-based sales teams and export managers
- Work with other Thermo Fisher Scientific divisions to maximize cross selling opportunities
- Work with customers to make deals meeting their technical and budget requirements, and close opportunities
9
Responsibilities For CDG Field Application Specialist Shanghai Resume
- Liaise with international technical, installation and training groups to ensure that procedures are aligned and customer satisfaction is maintained
- Assist in the development and maintenance of a technical database, logging all technical calls into SFDC
- Plan, manage and provide feedback to Product Managers for further evaluation and strategic planning purposes
- Analytical and problem-solving approach
- Self-motivated and independent problem solving
- Ability and willingness to maintain a travel schedule of up to 50% travel as required
- Strong scientific knowledge and practical lab experience in genomic applications such as next generation sequencing, sample prep/ library prep for genomic analysis, digital PCR and / qPCR assays and panels or
- Experience in customer interaction and support
- Hands on – action oriented
10
Responsibilities For CDG Field Application Specialist TW Resume
- Cultivate internal and external professional relationships
- Time management is an essential asset
- Timely and efficient co-ordination of instrument installations and evaluations
- Assurer l’installation et former les utilisateurs sur la bonne utilisation des systèmes, réactifs et logiciels Cepheid
- Assurer l’intégration des systèmes et tests Cepheid chez les clients. Accompagner les utilisateurs dans leur processus d’implémentation pour faciliter et accélérer le passage en routine
- Apporter des améliorations pour le développement et l’optimisation de l’utilisation des tests Cepheid
- Informer et promouvoir la gamme de produits Cepheid conjointement avec l’équipe commerciale lors de démonstrations
- Développer la stratégie commerciale conjointement avec l’équipe des ventes et la soutenir dans ses missions techniques pré et post vente pour assurer la croissance de Cepheid sur le marché
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