Field Applications Specialist Resume Sample
Garland Mayert
790 Tamia Glen,
Dallas,
TX
+1 (555) 379 7044
Work Experience
Field Applications Specialist
07/2016
-
PRESENT
Houston, TX
- Passionate about creating cutting edge scientific solutions
- Interested in the expansion of mass cytometry
- Someone who likes to work with customers to translate the company’s technology for them
- Experience implementing, and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems. Field implementation and training specialist experience or related experience
- Previous experience mentoring and/or training
- Previous experience as a Medical Technologist (ASCP) or equivalent clinical laboratory experience or IT experience in a clinical environment (i.e. hospital, laboratory, university)
- Learn Roche solutions (i.e. chemistry, immunology, molecular, life sciences, IT solutions), and stay current with industry trends
- Effective written/verbal communication skills as well as project management experience
Senior Field Applications Specialist
12/2012
-
03/2016
Chicago, IL
- Effective customer consultative skills which includes advanced scientific knowledge and analysis, exceptional customer engagement, and fostering of strong customer relationships
- Experience within a Pathology and/or Molecular Laboratory within the last 3 years
- Thorough background in Molecular Biology
- Working knowledge and experience in diagnostic and/or research PCR
- Diagnose applications and operational issues on analytical systems and to successfully resolve issues in a timely manner
- Sound business understanding
- Computer literacy including MS Excel, Word and PowerPoint
- Current Australian Drivers Licence
- Valid driver’s license that meets Beckman Coulter’s safe driver standards
Junior Field Applications Specialist
05/2008
-
11/2012
Houston, TX
- Significant experience in a downstream processing role where purifications methods were developed, scaled and validated or a similar chromatography resin vendor role
- Commercial awareness and the ability to work in line with the goals of a commercial organisation
- Operate and interpret data from commonly used chromatography software programmes
- Knowledge of small, pilot and large scale column packing
- Knowledge of analytics used to support purifications processes, including HPLC, ELISA, SDS-PAGE and Spectroscopy and ability to interpret such data sets
- Willingness to travel within the UK and internationally as required
- Knowledge of an additional European language would be advantageous
- Maintains FAS administrative standards, is fiscally responsible, submits expense reports within guidelines, and provides and maintains clear and complete records to comply with all elements of the Quality System relevant to the position.
- Provide troubleshooting on issues that arise related to end-user’s technical skills on growing CHO, MDCK, Vero, ESC, IPS, MSC, T and NK cells
Education
Grand View University
2003 - 2007
Bachelor's Degree in Life Sciences
Professional Skills
- Demonstrate strong leadership skills, able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment
- Excellent interpersonal and diplomacy skills, excellent verbal and written capabilities through previous experiences such as teaching, sales, or support
- Strong computer skills surrounding installation, troubleshooting and use of software
- Strong and effective teaching and presentation skills
- Strong and effective communication skills to clearly articulate technical and product information to both internal and external customers
- Good understanding of Siemens Organisation, good teaching skills, good team worker
- Effective customer consultative skills which includes a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships
How to write Field Applications Specialist Resume
Field Applications Specialist role is responsible for customer, software, multimedia, languages, technical, commercial, troubleshooting, english, teaching, design.
To write great resume for field applications specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Field Applications Specialist Resume
The section contact information is important in your field applications specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Field Applications Specialist Resume
The section work experience is an essential part of your field applications specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous field applications specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular field applications specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Field Applications Specialist resume experience can include:
- Preference shown to candidates who can demonstrate good understanding of molecular genetics and next-generation sequencing analysis
- Communicate effectively using English and local language
- Valid Driver’s License. Valid passport as applicable
- Hands-on experience on real-time PCR and/or Imaging market-leading platforms is essential
- Multi-task and make independent decisions while working in a fast-paced environment with multiple and changing priorities
- Customer facing experience is an asset
Education on a Field Applications Specialist Resume
Make sure to make education a priority on your field applications specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your field applications specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Field Applications Specialist Resume
When listing skills on your field applications specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical field applications specialist skills:
- Diagnoses mechanical, hardware, software and system failure, using advanced knowledge, experience and skills
- Manage time; territory; systems and accounts effectively to meet customer needs; organizational priorities and objectives
- Communicate effectively using English, and another local language in CIAPAC is desired
- 1 Skills and Qualifications
- Knowledge and experience in validation or pharmaceutical quality control and process development is an advantage
- Proper Scandinavian and English language skills
List of Typical Experience For a Field Applications Specialist Resume
1
Experience For Senior Field Applications Specialist Resume
- Assess the customer’s experimental needs and implement training, experimental designs, and analytical approaches to ensure customer success and communicate results to appropriate internal teams
- Assist in the development of technical documentation. Keep track of customers’ issues by means of logging cases in CRM and work towards resolution in the most efficient and effective manner
- Experience in bioinformatics, data analysis, and next generation sequencing
- Valid Driver’s License required. Regular international (Scandinavian) travel by plane (50-60%) is intrinsic to this role
- Leverage knowledge and experience in territory to anticipate, identify, and support technical issues for installed customer base
2
Experience For Junior Field Applications Specialist Resume
- Promote and assure effective communication between all RD personnel
- Valid passport holder
- Presenting Pharma Analytics Solutions at conferences and local customer seminars
- Having worked in a high end customer focused function
- Ensure complete customer satisfaction by coordinating on-site technical support such as lab setup, consultancy, training, troubleshooting
- Coordinate logistics and scheduling of installation and/or training for customers
- Support Third Party Resellers and Channel Partners through on site, web, phone and customer facing training
- Provide high quality sales support, engaging with customers to provide technical discussion, seminars, and demonstrations relating to mass cytometry
- To provide training to internal and partner’s application specialists and be a technical resource to the sales team
3
Experience For Field Applications Specialist, Life Sciences Resume
- Familiarity with common sequence analysis tools and workflows such as sequence alignment, genome visualization, comparative genomics, structural variation discovery, and epigenetics
- Interest in expanding your instrument application knowledge on different sscientific platforms
- Conduct initial workflow, software, and/or hardware training for customers
- Provide additional training and support of additional applications to ensure successful integration into customer’s workflow
- Coordinate troubleshooting efforts with in-house Support and Service Engineers to ensure timely problem resolution
- Maintain total commitment to Roche Quality Systems policies and procedures through daily activities and satisfactory completion of all required training
- Maintain current knowledge of Sequencing and Life Science products and technology developments
- Enjoy a highly competitive compensation package, including better-than-average benefits
- Sufficient familiarity with the manuscript publication process and associated experimental design requirements
4
Experience For Field Applications Specialist Nordics Resume
- Recognizes and communicates product issues
- Draft detailed technical reports from customer interactions
- Significant experience (>7 years) in a downstream processing role where purifications methods were developed, scaled and validated or a similar chromatography resin vendor role
- Contribute to presales activities by providing the most effective product demonstrations as well as preparing & delivering Technical Sales Tasks that support the presales operation strategy
- Complete responsibility for Pharma Analytics Product portfolio, to include: supporting implementation of Pharma Analytics solutions at customer site (instruments, kits, consumables and services) and for the achievement of Pharma Analytics direct products revenue plan
- Demonstrated knowledge and application of molecular biology and protein analytical techniques
- Previous experience of the biopharmaceutical industry
- Coordinating and driving to completion of Implementation Programs by delivering all type of Post-Sales Support at customer site, company Demo lab or remotely
5
Experience For Lead Field Applications Specialist Donorscreening Moleculer Resume
- Analyse and troubleshoot complex data
- Willingness to travel within the territory and internationally without restriction as required
- Knowledge of another European language (particularly German) would be advantageous
- Support LightCycler, MagNA Pure, and AVENIO Milliset instruments, as well as AVENIO ctDNA assay and server
- Collaborate with Sales to conduct pre-sales seminars and other activities to drive new reagent and instrument sales
6
Experience For Field Applications Specialist CA, WA, CO Resume
- Provide feedback from customers and act as customer advocate
- Collaborate with Sales, Support, Service, and Contract Management as required to achieve a satisfied customer base
- Maintain commitment to Roche competencies and values
- Actively participate in team meetings with Roche personnel
- Works out home based office
7
Experience For Field Applications Specialist, St Louis Resume
- Travels domestically at least 80% of the time (based on the need of the position)
- Provide feedback on technical problems and share expertise & knowledge amongst the team
- Willingness to travel within the UK/Ireland territory and internationally without restriction as required
- Assess Customer Special Request requirements, recommend the most appropriate solution & evaluate products and service offerings in terms of manufacturing and the customers technical needs
- Conduct workshops, seminars or focus groups in line with agreed plans
8
Experience For Field Applications Specialist Texas Resume
- Provide multi-faceted mass cytometry customer support including on-site and in-house training, email and phone inquiries, applications discussion, planning and troubleshooting, and data analysis
- Collaborate with in-house teams to provide customer feedback and enhance future products as well as the training program
- Participate in conferences, trade-shows and symposia
- Travel ~50% within your territory and other parts of North America as needed
- Office/Home based function
9
Experience For Field Applications Specialist Resume
- Be responsible for the on-site installation, verification, calibration and/or evaluation of Roche equipment, applications and/or systems. Performs instrument/product installations and evaluations in accordance with department guidelines. Monitors equipment, product and system performance ensuring operational quality, and reports issues to higher levels
- Is responsible for providing technical consultation to the commercial team in pre-sale activities with customers for complex Roche solutions. Serves as project manager and implement solutions to include: verification, calibration and/or evaluation of Roche equipment, applications and/or systems. Responsible for upgrades or patches and support as required
- Supports commercial activities by promoting Roche solutions and identifying opportunities for new system consumables (i.e. reagents, primary antibodies, bio-markers, software). Provides leads to sales team. Identifies opportunities for competitive system consolidation or replacements. Actively engages in marketing and product development initiatives
- Responsible for providing technical consultation to the commercial team in pre-sale activities with customers for complex Roche solutions. Serves as project manager and implements solutions to include: verification, calibration and/or evaluation of Roche equipment, applications and/or systems. Responsible for upgrades or patches and support as required
List of Typical Skills For a Field Applications Specialist Resume
1
Skills For Senior Field Applications Specialist Resume
- Experience in bioinformatics
- Experience in bioinformatics or tech support
- Establishes and maintains a positive working relationship with customers
- Responsible for maximizing customer satisfaction with Roche hardware installations
- Work on their own and make sound judgment
- Documents and processes all service and customer account related reports, updates, and communicates in a timely and professional manner. Maintains contact with internal technical support areas and management per policy
2
Skills For Junior Field Applications Specialist Resume
- Assisting with customer surveys, inquiries, User Requirements Specifications (URS) and product briefs; conducting process mapping activities, collaborating & making recommendations to clients on potential process improvements through utilization of Thermo Fisher Scientifics’ technologies & concepts
- Highly motivated individual that thrives in a challenging and exciting work environment
- A technically savvy individual who can assess customer needs and implement training and experimental approaches to ensure customer success
- Customer minded with the empathy to understand customer concerns
- Completes product conversion installation, upgrades or patches and support as required. Is able to perform moderately complex installations under general supervision
- Conducts on-site customer training for customers for assigned instrumentation, products and/or applications. Trains key operators on the use and maintenance of the equipment, applications, IT products and/or systems. Conducts on-site training seminars and re-training for customers
- Serves as the Roche liaison with customers on routine administrative and technical matters. Resolves routine questions and problems and refers more complex issues to higher levels
- Determines customer needs and sets appropriate installation/evaluation expectations. Promotes Roche as a leader in the diagnostic market
3
Skills For Field Applications Specialist, Life Sciences Resume
- Serves as the Roche liaison and expert with the field and customers on all consultative, administrative and technical installation matters pertaining to implementation of assigned Roche systems
- Serves as the lead technical expert for field support staff by supporting the local support team with the identification, analysis, and execution of complex hardware instrument implementations, including pre-installation planning and resolution of post-implementation hardware issues
- Determines most cost effective repair/resolution to minimize delay to the installation timeline
- Promotes effective, positive, and productive communications among team members to ensure and maximize satisfaction of customers
- Manages assigned installations at a level that promotes goodwill, confidence and credibility in order to exceed customer expectations in terms of product, installation and support quality
4
Skills For Field Applications Specialist Nordics Resume
- Provide mentoring, coaching, training, certification and onboarding support of other bioMérieux employees
- Coordinate and provide technical training, consultation and ongoing support of bioMérieux’s molecular and diagnostic product lines within the U.S
- Participate in and/or initiate Special Projects, including but not limited to, New Product Preparedness and Launch, Efficiency Improvement Initiatives, and Process Improvements
- Maintains knowledge of assigned solutions and technologies. Assigned solutions includes but not limited to a variety of Roche solutions and configurations (clinical chemistry, immunology, molecular, & IT solutions)
- Computer experience, including PC network, Windows, Word, Excel, Internet and others
- Work in a team environment and adapt to changing plans and circumstances
- High earning potential with a consistent track record of success and promotional growth opportunities
- Ability and willingness to travel up to 90% of the time
- Organize, present, and convey complex problems or issues within and across other functions
5
Skills For Lead Field Applications Specialist Donorscreening Moleculer Resume
- Global market strength and worldwide leadership
- State-of-the-art instrumentation and solutions
- Serves as a project manager of varying scope based on internal project management ownership guidelines. Demonstrates project ownership for customers and includes utilizing appropriate project management tools including: communication matrices and task management plans. Leads regular customer communication updates/meetings
- Motivated to work with many different cultures and communicate effectively with people of diverse cultural and scientific backgrounds
- Dependability, capacity for teamwork, capability to come to decisions, organizational skills
- Written and verbal English language communication skills, additional languages highly desirable
- Experience in laboratory / diagnostic instrumentation or other related field
- Experience with SCIEX MS systems or related instrumentation is highly desirable
6
Skills For Field Applications Specialist CA, WA, CO Resume
- Strong technical and significant laboratory and/or scientific background
- Demonstrated proficiency as Field Application Specialist I or equivalent position
- Knowledge in the field of diagnostic systems, reagents, PC-systems, operating systems, network engineering, interface engineering, basic medical knowledge
- Coordinate and provide technical training, consultation and ongoing support of bioMérieux’s diagnostic product line within the U.S
- Familiarity with cGMP’s and operating in human drug manufacturing environment
7
Skills For Field Applications Specialist, St Louis Resume
- Passionate about helping researchers do cutting edge science
- Passionate about inspiring customer success and loyalty
- Excited to facilitate and participate in cutting-edge scientific research
- Interested in learning how to challenge customers to think differently about their research and 'routines' in the laboratory
- Development through continuous learning
- Broad based knowledge of bioMérieux Service, Sales, Application and Training operations
8
Skills For Field Applications Specialist Texas Resume
- Support current business and generate new business through providing advanced application and sales support
- Able to work both independently and as part of a multidisciplinary team
- Willingness to travel throughout South Africa & occasionally into Africa (50% - 75%)
- Able to work independently with limited day to day supervision of Manager
- Cooperation with driven colleagues across business areas
9
Skills For Field Applications Specialist Resume
- Proficient in Windows OS, MS Office programs, bioMérieux policies, procedures and regulations
- Intrigued by the opportunity to work with scientists to answer questions that they didn’t know they could ask
- Excited by the opportunity to collaborate with some of the most forward-thinking single cell biologists in the world while working alongside colleagues to empower and inspire a new generation of scientists
- Fluency in English: written and spoken
- Sound knowledge of the medical analysis laboratory and the range of equipment used
- Follow business processes and give feedback
- Fast, self-starter with the ability to handle and manage multiple tasks in a result-orientated commercial environment
- Develop and execute Sales strategies and goals with the sales engineers for products in your region to achieve the territories sales targets
- Develop key opinion leader contacts and relationships to support market development and sales within the region
10
Skills For Senior Field Applications Specialist Resume
- Coordinate and demonstrate instruments in customer laboratories and provide applications support to potential customers to build pipeline and advance opportunities through the sales pipeline to closure
- Provide additional customer training and application support to maximise customer experience, satisfaction and to build brand loyalty
- Maintains good driving record
- 2) Valid Driver’s License Required
- Demonstrated ability to read, analyze, and interpret common scientific and technical journals and reports from the complete spectrum of life sciences
- Demonstrated ability to respond to enquiries or complaints from customers, regulatory agencies or members of the life science community
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