Front Desk Administrator Resume Sample
Caitlyn Wintheiser
99514 Herman Orchard,
Boston,
MA
+1 (555) 539 7094
Work Experience
Front Desk Administrator
05/2017
-
PRESENT
San Francisco, CA
- Create a friendly, guest-focused experience anchored around the 4 standards of Disney quality: Safety, Courtesy, Efficiency and Show
- Greet, welcome and check in guests (employees, customers, contractors, vendors, etc.) in compliance with Stratasys security policies
- Answer employee and guest questions and address complaints
- Answer all incoming calls and redirect them or keep messages as necessary
- Receive letters, packages etc. and distribute them; assist employees with mail and postage questions
- Check, sort and forward emails
- Monitor office and break room supplies and place orders when necessary
- Maintain the front lobby and desk area to ensure a professional appearance and provide a welcoming and pleasant environment for visitors
- Place catering orders for training classes and meetings as requested
Facility / Front Desk Administrator
01/2010
-
01/2017
Houston, TX
- Initiate purchase requisitions and enter purchase orders into Oracle as requested
- Backup the Human Resources administrator with data entry ensuring compliance and accuracy
- Provide other administrative support to the HR team as needed, including creating and sorting new hire packets for orientation
- Proficient in Microsoft Office products (Word, Excel, PowerPoint, Visio, Outlook)
- Strong customer service skills - willingness to help out when needed with a positive demeanor
- Ensure learner safety and security in the reception area and assist in the Clubhouse when needed
- Ensure all guests are greeted in a warm and friendly manner in person or over the phone
- Serve as an informational resource for all callers and center guests for up-to-date information regarding the Center schedule and other general Center information
Education
Troy University - Pensacola
2006 - 2010
School's Degree in Management
Professional Skills
- Independent judgment is required to plan, prioritize, and organize a diversified workload and demonstrate leadership skills to support the entire office
- Strong interpersonal skills with a professional and friendly disposition
- Professional demeanor, with excellent interpersonal, written and verbal communication skills
- Warm, accommodating customer service skills
- Experience communicating effectively to various team members in each department across multiple channels(in person, via email, etc)
- MS Office skills including (Word, Excel and PowerPoint)
- Exceptional professionalism, communication, and interpersonal skills
How to write Front Desk Administrator Resume
Front Desk Administrator role is responsible for interpersonal, typing, credit, training, database, security, immigration, insurance, travel, events.
To write great resume for front desk administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Front Desk Administrator Resume
The section contact information is important in your front desk administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Front Desk Administrator Resume
The section work experience is an essential part of your front desk administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous front desk administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular front desk administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Front Desk Administrator resume experience can include:
- Possess exceptional interpersonal communication skills, both written and oral
- Provide excellent customer service through answering a high volume of phone calls, greeting clients, and emailing both external and internal employees
- Process incoming and outgoing courier packages and mail in a timely and cost effective manner
- Purchase office, kitchen and catering supplies while continually seeking ways to improve the quality of these goods and services
- Experience fulfilling similar role or working in a customer-oriented environment where attitude, enthusiasm, and energy were as important as the tasks
- Operate a variety of office equipment including fax machine, copy machine, etc
Education on a Front Desk Administrator Resume
Make sure to make education a priority on your front desk administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your front desk administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Front Desk Administrator Resume
When listing skills on your front desk administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical front desk administrator skills:
- Strong computer literacy, including effective working knowledge of Microsoft Word, Excel, PowerPoint and Outlook
- Prior front office experience
- Prior high level front office experience
- Prior front desk or administrative assistance experience
- Work effectively and efficiently both with and without direct supervision
- Work effectively and efficiently in a team environment as well as independently
List of Typical Experience For a Front Desk Administrator Resume
1
Experience For Facility / Front Desk Administrator Resume
- Set priorities, meet deadlines and multi-task
- Participate in center marketing, academic and social events as needed
- Ensure incoming packages and mail get to the appropriate recipient in a timely manner
- Verification of guest ID credentials for proper badging
- Manage audio visual and marketing services in lobby
2
Experience For Front Desk Administrator Resume
- Communication of events/company messaging/newsletters
- Assist in trouble shooting internet log in issues with off campus residents
- Word processing, property & availabilities database maintenance
- Assist with administrative and office support, with the preparation of expense reports, invoice coding and mailings
- Organize and expedite the flow of work through the front desk, reception, boardroom, kitchen area; initiating follow-up action as required
- Handle multiple calls using phone system
- Work in a fast-paced environment with minimal supervision (pro-active attitude taking on tasks)
3
Experience For Facility / Front Desk Administrator Resume
- Assist with conference room scheduling
- Coordinate service requests with building management as requested by internal users
- Interface with building management on service requests and escalate to Workplace Operations Coordinator when applicable
- Greet colleagues and visitors with enthusiasm and a positive attitude while ensuring guests are connected to the right Craftsy team member quickly
- Work with Office Manager to support cleanliness of office, support team events, and be proactive in creating a vibrant office environment
- Assist in preparing expense reports
- Manage all contracting workflow with customers (NDA, POs, Invoices)
- Organize catering when we have customer visits
4
Experience For Front Desk Administrator Resume
- Formats correspondence including letters, memos, minutes and reports
- Requests insurance certificates as required and maintains electronic filing system of certificates
- Opens, Scans, and routes incoming mail
- Provide high quality service for the clients, always maintaining a pleasant and helpful attitude towards the insured
- Organize and decorate the front office area to properly host those seated and waiting while our big screens promote the daily news and RingCentral feeds
5
Experience For Facility / Front Desk Administrator Resume
- Sort and deliver mail and coordinate shipping/couriers
- Coordinate and maintain records related to the office space (employee lists, seating assignments, office keys, standard supply lists, etc.)
- Create and modify documents using Microsoft Word, Excel and PowerPoint
- Process housing applications
- Process housing terminations
- Track invoicing and payments
- Unique hybrid role, focusing on both front desk responsibilities and administrative assistance to local brokerage team
6
Experience For Front Desk Administrator Resume
- Responsible for light cleaning of the break room and conference room
- Responsible for restocking food and drinks in break room
- Acts as the main ITAR coordinator and maintains the facilities compliance; ID screening and guest security badge management
- Places lunch/catering orders for internal meetings and events
- Files Work Orders and maintains filing system
- Cross train with other internal teams to provide support as needed during peak season
- Create or update learner and parent records in the CRM system as needed
7
Experience For Facility / Front Desk Administrator Resume
- Document site maintenance issues and report to Regional Maintenance Manager
- Confirm learner attendance for classes and contact parents in the event of absences
- Monitor center stock and supplies levels and place orders from the warehouse and suppliers
- Conduct scheduled inventory checks and reconciliation
- Exercise excellent judgment regarding when to put a call through, when to find someone, when to interrupt a meeting, when to redirect a call to someone else on the team, etc
- Previous role handling confidential information
8
Experience For Front Desk Administrator Resume
- Coordination of special executive and customer events
- Daily point of contact for customer and visitor assistance
- Document Control – organize and update project related files; electronic and hard copy
- Be conversant and knowledgeable on any given project, in order to provide support and direction when staff are away
- Assist where needed to support the team
- Coordination of social events
- Pick-up and delivery of rent checks to off campus locations
- Answer phones and respond to email inquiries
- Verify accuracy of reports, invoices, and data sets
9
Experience For Facility / Front Desk Administrator Resume
- Verify and reconcile student invoices and payments
- Experience in Microsoft Office Word (creating, editing and formatting documents), Excel (entering data into spreadsheets), Outlook (scheduling meeting invites and emailing) and PowerPoint ( designing and editing presentations)
- Verify and reconcile invoices and payments
- Assist in administrative tasks
- Data entry of file information
- Maintain professional appearance of the front desk/lobby, kitchen & common areas
10
Experience For Front Desk Administrator Resume
- Post daily mail; coordinate courier and overnight mail deliveries
- Assist with direct mail programs
- Coordinate conference rooms and conference call reservations as requested
- Provides end-user support for inquiries about desk phone operation
- Management of the Tampa office conference room and company-wide conference line phone calendar
- Coordinate with vendors and manage service calls on equipment, i.e. postage machine, copiers, etc
- Provide polite and professional customer service to visitors at reception
- Ensure adequate supplies (office, kitchens, mail, etc)
List of Typical Skills For a Front Desk Administrator Resume
1
Skills For Facility / Front Desk Administrator Resume
- Experience with an internal paging system
- Experience in an administrative support/office management role in a corporate setting
- Experience interfacing with senior level executives, customers, and vendors
- Previous experience on a switch board handling at least ten lines or more
- Experience working at the front desk in a hotel or camp environment
- Oversee and prioritize facility requests, ensuring appropriate and timely responses
- Experienced in using phone(PBX), calculator, photocopier, computer, fax machine and pager
- Experience in an office setting as a receptionist, or in a customer service-driven environment
- Admin experience required
2
Skills For Front Desk Administrator Resume
- 1-2+ years of administrative/receptionist experience
- Administrative or customer service experience
- Prioritize, problem-solve and multi-task
- Experience in administration
- Able to multi-task, prioritize and coordinate in a fast paced environment
- Experience with calendar management/travel coordination
- Experience as an Administrative Assistant or similar role
- Two years of experience in Reception or Office Administrator type role
- Receptionist or administrative support experience in a professional environment
3
Skills For Facility / Front Desk Administrator Resume
- Quick learner; flexible attitude, embraces change and able to prioritize for greatest impact
- Maintain professional, cooperative and effective liaison activities with DMI Corporate Security and other DMI departments and field offices
- Excellent attendance and punctuality!
- Maintains the reception area to ensure effective customer service for visitors as well as telephone and mail communications to maintain professional image
- Strong attention to detail and time management abilities
- Provides guest services for positive experiences
- A good listener and constructive communicator
- Experience with a Cisco VoIP phone system
- Receiving, sorting and forwarding incoming mail and processing of all outgoing mail; including retrieving documents from on-line carriers
4
Skills For Front Desk Administrator Resume
- Preparing and distributing incoming and/or outgoing mail or boxes
- Filing, photocopying, faxing, taking phone messages
- Greeting customers, answering inbound calls, and redirecting them to the right person
- Answering, screening and re-directing phone calls that come through the main switchboard
- Scheduling of visitor tours and assigning tour guides
5
Skills For Facility / Front Desk Administrator Resume
- Handling and sorting mail and packages
- Scanning documents and organizing accordingly
- Maintaining and scheduling boardrooms throughout the day as required
- Assisting in catering requests for both internal and external
- Maintaining relationships with vendors, clients and staff and representing the firm in a professional manner
6
Skills For Front Desk Administrator Resume
- Responding to internal and external requests for assistance, directing inquires as appropriate
- Cleaning and maintaining kitchen and other communal areas
- Answering all incoming phone calls and emails in a prompt manner
- Giving customers a reminder call when they are late on payment
- Working knowledge of Microsoft (Word, Excel) and web-based applications
7
Skills For Facility / Front Desk Administrator Resume
- Using the company’s custom lodge management system, track mandays and produce reports
- Ordering office supplies and business cards
- Working knowledge of telephone hardware, software, switchboard, e-mail, intra-net and internet
- Maintaining a safe and clean reception area (as well as staff kitchen if required)
- Providing assistance with other ad-hoc administrative tasks
8
Skills For Front Desk Administrator Resume
- Maintaining an inventory of access cards for new hires and departures (as well as guests and contractors)
- Providing administrative support to the Front Office
- Managing day-to-day facilities with manager oversight
- Producing letters, memorandum, presentations, reports as necessary
- Providing top-notch hospitality services to guests and groups
- Provide some executive assistance, including scheduling meetings, booking travel, and entering expenses
- Manage office supplies by ordering, stocking, and maintaining inventory
- Assist employees with general office requests including shipping, faxing, and office supply needs
- Prepares outgoing mail/correspondence, including overnight orders & tracking
9
Skills For Facility / Front Desk Administrator Resume
- Create and maintain a safe, secure and positive environment by implementing, monitoring, and enforcing physical security measures
- Complete daily center opening or closing checklists and address any gaps in a timely manner through the appropriate channels
- Assist in handling logistical details and solving problems
- Receive visitors and assist as requested, to include announcing for appointments, providing information or informational materials
- Process all incoming and outgoing mail and packages
- Manage content of the storage (what marketing material we have in the storage, do we need to order something more)
- Opens and distributes incoming mail and courier packages, prepares outgoing courier and inter-office packages
- Support the operations team with administrative tasks such as basic calendaring and managing office supplies
10
Skills For Front Desk Administrator Resume
- Assist team members in scheduling and setting up meetings and internal conferences and events
- Manage incoming/outgoing mail
- Assist in the creation and/ or editing of presentation materials and leasing proposals
- Utilize standard marketing approved templates and graphics while assisting in the creation of presentation materials
- Orders office supplies for all departments; including conference rooms and vending items/stock
- Coordinate internal webinars, carrier meetings and staff meetings including food ordering, set up and
- Answers external and internal telephone calls taking and delivering messages as needed
- Willing to work with different personalities
- Assist with administrative and office support, with the preparation of expense reports, invoice coding, and mailings
List of Typical Responsibilities For a Front Desk Administrator Resume
1
Responsibilities For Facility / Front Desk Administrator Resume
- Excellent communication skills and has a professional, friendly demeanor
- Monitor budgets and accruals to ensure the department is fulfilling financial obligations
- Interact with other departments within the Company as well as outside personnel and act as liaison between Building Services and outside vendors
- Liaise with appropriate city / state officials and other governing authorities (County Trip Reduction Program), where applicable
- Prepares and hands out name tags, parking passes, and other information as needed
- At least a Basic-level proficiency using the Microsoft Office Suite (Word, Excel, PowerPoint, etc.) is needed
2
Responsibilities For Front Desk Administrator Resume
- Follow set schedule and arrive on-time each day and work during scheduled business hours
- Open all office doors in the morning
- Facilitate food ordering and delivery for meetings etc
- Assist with events, event planning, and community projects
- Enjoys and is extremely adept at handling multiple simultaneous projects; able to maintain appropriate momentum on all projects to meet or beat deadlines
- Distributes incoming faxes
- Work well independently and collaboratively within a team environment
- Greet visitors and route front desk calls in a professional and friendly manner
- Maintain a neat and organized lobby and reception desk
3
Responsibilities For Facility / Front Desk Administrator Resume
- Coordinate coverage of front desk as necessary
- Act as a central point of contact for employee inquiries
- Keep employee conference rooms neat, tidy and organized
- Coordinate with Day Porter on inventory management
- Maintain security access badge system
- Maintain and update reception handbooks and other reference tools
4
Responsibilities For Front Desk Administrator Resume
- Process various requests such as gym access, lockers, etc
- Desire to create a positive and professional first impression to clients, investors, staff and employees
- Multitask and perform projects in an environment where frequent disruptions are commonplace
- Organization, dependability, reliability, and punctuality, coupled with a polished and professional demeanor
- Meet structured schedule
- Provide administrative aid to ensure the office and departmental needs are set up for success through speed and simplicity
- Be flexible, patient, and friendly through changes, growth, and challenges
- Answer, route, and follow up on inquiries and emails efficiently and in a way that exemplifies the Craftsy culture
- Order office supplies to make sure our team has what they need to be successful in their roles
5
Responsibilities For Facility / Front Desk Administrator Resume
- Follow relevant office policies and procedures around security, access, and safety- we care about our team and guests!
- Create signs, materials, and documents to support office activities
- Book corporate travel for team members and instructors
- Be interface between Luxoft internal administrative team and customer
- Create business trips requests
- Assist with business trips reports
6
Responsibilities For Front Desk Administrator Resume
- Organize shipments (organize pick-up of AllView, brochures, giveaways by shipment company)
- Manage relationships with external suppliers (e.g. storage company)
- Answers multi-line telephone system
- Greets visitors, and prepares visitors’ refreshments
- Types field and laboratory reports, transmittals, envelopes and faxes
- Sends and receive faxes and emails
7
Responsibilities For Facility / Front Desk Administrator Resume
- Maintains neatness of reception area and conference rooms. Maintains beverage supplies as required
- Completion of post-secondary education in an Office Administration related course
- Proficient in MS Office suite, particularly Word 2010
- Handle difficult situations and sensitive information with maturity, tact and diplomacy
- Makes copies of correspondence & scans other printed materials
- Maintains conference room appearance and availability
- Maintains welcome board and posts daily visitor names as requested
- Order office supplies and maintain supply inventory
- Arrange for equipment maintenance as needed
8
Responsibilities For Front Desk Administrator Resume
- Complete tasks timely and accurately
- Results oriented with the drive to succeed
- Act as the first point of contact for all RingCentral staff/guests or vendors in the day-to-day. Help those with Visitor-badge and temp-passwords via our system for them
- Organize inbound and outbound mail/packages via USPS, UPS, and FedEx
- Organize meetings with internal and external personnel if needed
- Work closely with our Facilities team to ensure the front office supplies are fully stocked
- Processes the reservation once provided by the reservations team
9
Responsibilities For Facility / Front Desk Administrator Resume
- Promptly handles phone and in-person inquiries with professionalism
- Works with both computers and people constantly
- Meets tight deadlines for email, telephone inquiries, and guest inquiries
- Works in a fast paced environment that can be stressful
- As the Front Desk Administrator, project a professional and friendly demeanor to DMI visitors and provide assistance to employees and visitors as needed
- Answer telephones in a timely and friendly manner and direct calls as needed
10
Responsibilities For Front Desk Administrator Resume
- Proactively maintain the reception area and office common areas
- Organize and maintain supplies in the copy/print room, conference rooms and pantries
- Comply with all policies and applicable procedures
- Serve as access control backup to the Corporate Security department
- Serve as a back-up point of contact for after-hours emergencies
- Serve as an occasional back-up for other corporate front-desk personnel at the Tysons DMI Office
- Welcome all Employees & Guest upon arrival to office
- Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally
Related to Front Desk Administrator Resume Samples
Front Desk Resume Sample
Work Experience
• Empowered to make decisions that directly effect the guest’s experience in a positive fashion
• Reports to Front Office Manager; Front Office Supervisor
• Acts as the reservation attendant. Assists in coordinating registration functions for all guests
• ...
Professional Skills
• Excellent customer service. Strong written...
• Experience with patient check-in. Possess ...
• Possess demonstrates problem solving abili...
Front Desk Manager Resume Sample
Work Experience
• Provides lead direction to other receptionist team members
• Ensures the corporate office mail and receptionist functions operate smoothly and effectively
• Responsible for housekeeping and maintenance of physical environment to include but not limited to alarms, plumbing, pe...
Professional Skills
• Possess excellent leadership and influence...
• Answers resident’s needs and requests, ans...
• Strong computer skills including Opera
Front Desk Representative Resume Sample
Work Experience
• Handle all financial transactions carefully to ensure cash bank is accurately balanced at the end of each shift
• Provide excellent service within the property’s service standards and brand attributes
• Provide all guests (including groups) with a friendly, accurate and effic...
Professional Skills
• One (1) year of previous experience workin...
• Demonstrated customer service experience, ...
• Previous experience working in a similar r...
WEB Consultant Resume Sample
Work Experience
• Problem Management - Root cause analysis
• Determining prevention items (fixes, how to prevent further occurrence of an issue)
• Works with Information Technology architects to insure legacy applications integration
• Participates in evaluations of new ...
Professional Skills
• Strong change management skills with a Cle...
• Excellent influencing, negotiating, projec...
• Strong consulting skills making digital re...
Oracle Manager Resume Sample
Work Experience
• Assist Oracle Marketing Cloud sales enablement team on operationalizing messaging across the Marketing Cloud’s global sales unit
• Supervise development team members through hiring, performance appraisals, pay rate reviews, delegating, promoting, coaching, counseling and terminating as needed
...
Professional Skills
• Experience and Strong Implementation skill...
• Experience with other Oracle Middleware te...
• Excellent leadership, written communicatio...
Consultant Solution Resume Sample
Work Experience
• Extensive experienced in reviewing and debugging code in the following software languages: HTML,JavaScript, SQL, XML
• Experience working closely with external clients throughout the full implementation of the project
• Staying up to date on Workforce Ready releases and futur...
Professional Skills
• Understanding of the technology industry a...
• Understanding of the technology industry a...
• Understanding of industry issues & ability...