Functional Analyst Resume Sample
Jerome Mohr
8742 Tromp Light,
Dallas,
TX
+1 (555) 114 9129
Work Experience
Senior Functional Analyst
01/2016
-
PRESENT
Dallas, TX
- Mentor Junior Functional Analyst with the following: assist with troubleshooting issues, provide guidance when determining the issue reported by the user, provide advice when drafting a response to a client’s issue or inquiry, and provide guidance on what tools to use to resolve the issue without having to involve Development
- In depth understanding of Legal Accounts processes, functionality & systems
- In depth functional knowledge
- Up-to-date knowledge and experience of analysis and design methodologies
- Manages and prioritises team work to accommodate participation in multiple simultaneous projects
- Exercises independent judgement and takes action on it
- Understands our client’s and our own organisation’s goals and objectives
- Demonstrates excellent listening, interpersonal, written, and oral communication skills
- Works in a logical and efficient manner, paying close attention to detail
Functional Analyst
05/2009
-
11/2015
Houston, TX
- Maintains a clear understanding of product management and market placement
- Experience of delivering effective business change
- Communicative and able to listen: in order to get a clear understanding of the needs of your internal clients and translate these needs to the technical parties involved
- Able to adapt to different contacts, settings and changing working situations
- Anticipative and able to resolve complex problems
- Capable to adapt to different contacts and setting
- Stress resistant and flexibility
- Analytical and strong in problem solving
Junior Functional Analyst
07/2005
-
12/2008
Chicago, IL
- Conforms to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Is flexible during times of change
- Elicits cooperation from a wide variety of sources, including upper management, clients, and other departments
- Exercises political sensitivity in a changing environment
- Conducts research and development into project-related issues and products
- Demonstrates the ability to learn, understand, and apply new technologies and procedures
- Effectively prioritises and executes tasks in a high-pressure environment
- Maintains strong customer service orientation
Education
Utah State University - Orem Education Center
2001 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Strong analyst – excellent Microsoft office skills and general knowledge of implementations Skills in developing operational workflows
- Debugging skills, testing skills
- Team management skills: Leadership and coaching skills
- Possess strong interpersonal skills, be able to establish and maintain strong working
- Excellent communication skills. HRIS experience providing support for HR and employee queries
- Excellent analytical and problem solving skills with a strong willingness to learn and ability to think of end to end solution
- Excellent communication skills in French and English and ability to effectively express complex technical concepts
How to write Functional Analyst Resume
Functional Analyst role is responsible for technical, business, analytical, interpersonal, analysis, design, documentation, english, presentation, advanced.
To write great resume for functional analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Functional Analyst Resume
The section contact information is important in your functional analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Functional Analyst Resume
The section work experience is an essential part of your functional analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous functional analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular functional analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Functional Analyst resume experience can include:
- Employ analytical and critical thinking skills, as well as skills in gathering,
- Demonstrated ability to work independently, possessing solid organizational skills
- Proven Teamcenter experience, including experience leading implementations, upgrades as well as on-going management
- Solid experience designing and executing test cases preferably including HP Application Lifecycle Management (HP ALM)/QC experience
- Detail oriented with solid analytical, troubleshooting, organizational, and decision making skills
- Strong technical troubleshooting skills and problem solving
Education on a Functional Analyst Resume
Make sure to make education a priority on your functional analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your functional analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Functional Analyst Resume
When listing skills on your functional analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical functional analyst skills:
- Excellent interpersonal and communications skills necessary to work effectively with other members of the global support team
- Strong written and verbal communication skills including technical writing skills with the ability to present to a diverse group of users
- Strong communication skills including presentation skills and ability to create formal functional system documentation
- Effectively managing your own workload and delivering results using your strong determination to achieve and desire to provide excellent customer service
- Experienced at developing functional specifications including Functional Design Documents and supporting documentation with strong analysis skills
- Experience with IBM RTC Excellent oral and written communications skills are imperative
List of Typical Experience For a Functional Analyst Resume
1
Experience For Senior Functional Analyst Resume
- Excellent interpersonal skills, verbal, documentation and presentation skills
- A strong attention to detail and good documentation skills including process modelling
- Work under pressure and to tight deadlines, demonstrating excellent time management skills
- Self driven to bring about positive change in their assigned areas they represent with excellent communication skills
- Self driven to bring about positive change in the areas they represent with excellent communication skills
- Prior project management skills in the banking industry are preferable
- Self-driven to bring about positive change in their assigned areas they represent with excellent communication skills
- Excellent analytical skills and problem solving capabilities with an ability to devise and execute creative, workable solutions
- Excellent listening and communication skills (both written and verbal)
2
Experience For IT Functional Analyst Resume
- Excellent analytical, evaluative, and problem solving skills
- Strong interpersonal, writing and verbal communication skills
- Good writing skills in French and English
- Demonstrated skills in the development/execution of SOPs, QRGs and step-by-steps using a Financial System
- Strong interpersonal skills with colleagues and other stakeholders
3
Experience For Lead Functional Analyst Resume
- Work with the business to improve skills and make good analytics technology choices
- Effectively mentor less experienced team members on WMS best practices
- Build strong relationships with and effectively manage expectations of business & technology stakeholders
- Effectively teach and mentor less experienced team members about the Manhattan system
- Strong analysis, quality assessment, oral & written communications skills
- Customer focused with excellent oral and written communication skills
4
Experience For Business Functional Analyst Resume
- Good communication skills and the ability to communicate appropriately at all levels of the
- Strong verbal and written communication skills with a professional demeanor
- Strong analytical and investigation skills for extracting useful information from different sources
- Skill in planning, organizational, and basic project management skills
- Skill in working effectively and cooperatively with internal and external customers with a variety of individuals from diverse backgrounds
- Strong planning and organizational skills, with ability to multi-task
5
Experience For Lead Business Functional Analyst Resume
- Good Probelm Solving and Communication skills
- Strong skills in workshop planning and facilitation
- Team-orientated with good interpersonal skills
- Excellent communication skills with the ability work as part of a local team in a global organization
- Evaluating Query Usage and effectively retiring unused queries from the Catalogue
- Progressing skills on Software Engineering Leadership, Architecture Knowledge and Technical Solution Design
- Communicating effectively with external clients and internal teams to deliver product’s functional requirements like screen, interface, and GUI designs
- Outstanding organizational skills, ability to plan/perform work independently
6
Experience For Business & Functional Analyst Resume
- Expert level analytical and problem solving skills, able to show flexibility regarding problem solving
- Excellent knowledge of business process and best practices for Forecasting, Planning and Consolidation of Financials
- Assists teammates in growing and developing the skills necessary to elicit and translate requirements into functional design
- Experience in product backlogs, sprint planning and driving release content throughout via prioritised stories
- Strong problem solving, accuracy, collaboration and multi-tasking skiMust have system life cycle experience
- Experience working in the capital markets industry with relevant experience in systems analysis, design and testing
- Participates in team planning and activities for improving skills, knowledge and quality of work
- Experience developing and validating story boards from requirements
7
Experience For Business / Functional Analyst Resume
- Solid understanding of Java J2EE, interoperability issues (SOAP, XML, WSDL) and experience using open source tools such as JUnit, Jenkins etc
- At least five years prior working experience as Business Analyst or within IT function, preferably in a B2C well known company
- Proven experience in functional analysis and design in the domain of business process modeling,
- Prior experience in Business Analysis, Workflow and reporting tools roll out
- Strong experience of using SQL
- Demonstrated experience in converting business requirements into IT tax solution requirements, specifications, and input into design
8
Experience For Ctclink Functional Analyst Resume
- Prior experience working as part of a large-scale and complex organization
- Extensive and proven experience designing mobile products
- Proven experience in writing business requirements
- Presentation & white-boarding skills
- Good experience of diagramming processes/data flows
- Great spoken and written communication skills
- Prior experience in Business Analysis essential
9
Experience For Senior IT Functional Analyst Resume
- Outstanding communication skills and the ability to translate between technical and business language
- Strong experience in conceptual tasks and technical solution definition
- Strong business acumen and ability to build effective relationships with business, IT and partners (ISV)
- Resolve functional problems effectively and efficiently working with internal technical teams, and external vendors to identify work around, root cause and fix
- Time/organizational management skills and ability to manage simultaneous projects/efforts
- Charisma and relational skills
- Proven experience of ETL processes and tools
- Proven Management experience and ability to lead and coach
- Possess analytical and investigation skills
10
Experience For Kronos Functional Analyst Resume
- Collaborate with multiple stakeholders effectively
- BS or equivalent + 9 yrs related ERP analytical experience, or MS + 7 yrs related experience
- Communicate effectively across departments and within departments at all levels of the organization to include development of presentation materials
- Good knowledge and practical experience in SQL and data analysis
- Specialist skills in Oracle ERP in “Hire to Retire” or related oracle ERP modules
- Positive attitude to learn new skills and adapt to newer technologies
- Prior experience with inventory and asset accountability process
- Work effectively in a conference call style environment
List of Typical Skills For a Functional Analyst Resume
1
Skills For Senior Functional Analyst Resume
- Experience working in an environment where negotiation, influence, mediation and conflict management skills are required
- Strong interpersonal, organizational, time management, problem solving, and analytical skills
- Strong Technical skills, including ability to query databases, perform system audits, monitor performance and provide solutions to optimize services
- Good time-management skills and is able to meet deadlines
- Excellent documentation skills (MS Word, MS Visio etc.)
- Demonstrated ability to lead special project teams and work effectively and cooperatively with other staff and customers
- Interact effectively at all levels of the organization; Strong customer, quality and results orientation
- Maintaining high standard of document quality and owning data integrity and effectively managing documentation storage and access
2
Skills For IT Functional Analyst Resume
- Understanding and possess in depth skills in SAP SD, Service Management, Pricing & Logistics Management application
- Refactoring and working effectively with legacy Salesforce configuration code
- Understanding and possess in depth skills in SAP SD & Logistics Management application
- Experience in running live daily operational reports, using/developing in Reporting Workbench, Experience using Crystal Reports and SQL database tools
- Proven experience in developing custom screens, reports, core trading functionality and interfaces/integration tooling
- Seven or more (7+) years of experience architecting and implementing Teamcenter and supporting PLM tools, preferably in the consumer goods industry
- Demonstrated skill in analysis and problem solving, discovering root cause, and producing fully developed quality recommendations to decision makers
3
Skills For Lead Functional Analyst Resume
- Analysis and troubleshooting skills, with aptitude/sound judgment for creative problem solving
- Demonstrated experience in leading and mentoring other team members
- Advanced skills in planning, analysis & process mapping desirable
- Experience in a systems role supporting Corporate HR applications, possessing a strong knowledge base of core business processes
- Relevant experience working in a consumer goods manufacturing industry
- Prior systems experience dealing with logistics and lifecycle system planning activities
- Experience in client facing technology, billing or risk and control functions would be a strong value add
- Experience in client facing technology, billing or risk and control functions would be a strong value add (beneficial)
- Prior experience with SDDC’s Integrated Booking System (IBS)
4
Skills For Business Functional Analyst Resume
- Prior experience training staff on data collection, data entry, and data integrity
- Prior experience documenting business or project processes
- Previous experience as a consultant or customer facing experiences (Internal or External)
- Experience with Navy ballistic missile defense, including naval support facility sites operated under a Commander, Navy Region Europe, or Southwest Asia
- Advanced functional skills in Procure-to-Pay modules emphasizing standard functionality and the features available without extensions or customizations
- Prior experience with the ServiceNow Platform modules including ITBM, ITSM, and/or ITOM
- Experience in application support preferably including HP Service Manager Experience
- Effectively managing own workload
5
Skills For Lead Business Functional Analyst Resume
- Strong technological/architectural to functional skill sets with expertise in a rising technology
- Advanced writing and presentation skills
- Experience as a 35F for the US Army, including Skill Level 3 acquirement
- Experience in Business Architecture, implementing systems and modules with experience of multiple full lifecycle implementations
- A strong functional and business analytical support background with technical skill in data analysis
6
Skills For Business & Functional Analyst Resume
- Strong experience with functional analysis and financial institutions
- Manipulating, validating and using data from multiple sources with a variety of tools
- Establishing and operate within the governance (decision making) structure for the program/project and manage/escalate issues and risks. ?
- Understanding and experience in utilizing Lean/ Kanban processes in an IT environment
- Capturing and validating business rules for developers
- Working Experience on SAP TM/EWM integration is desirable
- Experience designing, developing, coding, and testing programs for SAP modules and functions using ABAP programming language
7
Skills For Business / Functional Analyst Resume
- Experience of working with global trading communities modelling and documenting business processes
- .Experience developing business requirements for online solutions, reviewing design documents and conducting user acceptance testing
- Experience working in and leading cross-functional teams (including virtual teams) and mentoring more junior team members
- Skill in writing routine system documentation, technical reports, standard operating procedures, and training manuals
- Experience designing, implementing and supporting Oracle Financials R12 in a complex, multinational, multi GAAP environment
- Experience in business analysis and with diagnosing, isolating and debugging software problems
- Experience in Line Mx, Base Mx, Engineering, Purchasing, Finance, Accounting, Shops, Supply, and Quality Assurance
8
Skills For Ctclink Functional Analyst Resume
- Experience in working in a multicultural team, supporting a global user base and working with outsourced service providers
- Effective Apex unit testing, including web service mocking
- Experience in creating dynamically connected dashboards using Tableau Desktop
- Experience with working and communing with both the business and technical experts
- Skill in providing customer service and end-user training
- Experience in interacting and understanding of complex databases and ETL processes
9
Skills For Senior IT Functional Analyst Resume
- Experience in coordinating with military and civilian entities, both foreign and domestic, including US embassies
- In depth experience of designing and implementing Intercompany and tax solutions
- Experience of integrating LIMS to SAP and providing escalated support for complex issues
- Experience working in a correctional or security oriented environment managing inmates or detainees
- Experience architecting and implementing Teamcenter to SAP integration
- Experience setting and delivering technology roadmaps that deliver against business objectives
- Experience with evaluating development engineering solutions against requirements
10
Skills For Kronos Functional Analyst Resume
- Experience in system development and testing including both applications and interfaces
- Experience assessing customer needs and making recommendations for system improvements
- Experience developing written User Guides, Job Aids, and FAQs regarding use of online programs
- Experience in the development of testing scripts, user guides and training material
- Proven success with report writing (such as SQL and PS Query) auditing and general data management
List of Typical Responsibilities For a Functional Analyst Resume
1
Responsibilities For Senior Functional Analyst Resume
- Excellent PC skills to include proficiency in Microsoft Word, Excel and PowerPoint
- Experience with reviewing and evaluating the effectiveness of plans, policies, procedures, training, or systems and providing recommended solutions
- Experience working on projects/issues of medium to high complexity that require demonstrated knowledge across multiple functional areas and business segments
- Intermediate to advanced computer skills in the following software packages: MS Word, PowerPoint, Excel, and Visio
- Cooperates with development team, quality assurance team, user experience team to ensure understanding of business and users’ needs
- Prioritize requirements collaboratively with business stakeholders, creative, user experience and technology disciplines
- A strong professional presence, with the ability to communicate a technical platform which matches the business priority
- Working experience with agile software development is an advantage
2
Responsibilities For IT Functional Analyst Resume
- Understanding of business analysis, data analytics or User Experience (UX)
- Experience in identifying and documenting functional requirements and driving UAT based on business requirements
- Experience in developing and delivering training for Kronos end-users
- Experience in ServiceNow or the field of ITSM, including designing and delivering processes
- Support internal and external developers by leading testing activities and validating the functional aspects of applications
3
Responsibilities For Lead Functional Analyst Resume
- Experience with Sales & Distribution and Warehouse Management Pricing, Order Management, Shipping/Picking process and Physical Inventory
- Strong working knowledge of XML messaging and SQL query functions (beneficial)
- Possess expert experience leading strategic process re-engineering & development efforts
- Experience working with tools for requirements documentation and tracking of development progress
- Experience coaching and mentoring junior technical staff
4
Responsibilities For Business Functional Analyst Resume
- Good understanding of contemporary systems, development methodologies and tools in a large corporate setting
- Experience in working with SAP in raising messages & notes implementation
- Experience with analyzing plans, data, trends, or systems and integrating information from a variety of sources
- Work to enhance end-user experience by maintaining the BI Catalogue of Reports, training materials and other documentation
- Experience in business functional analysis, preferably in banking and/or securities trading
- Experience in configuring/ implementing any time based systems (e.g. SAP, Workforce Software, Kronos) required
- Experience in process mapping using MS Visio required
- Experience with financial and banking industries
- Participate and lead in the effective transition of the team’s methodology according to the needs of the business
5
Responsibilities For Lead Business Functional Analyst Resume
- Collaborate with the BRM’s and the SAP process teams to prioritize BI requirements, new projects, and issues with existing solutions
- Experience of managing production issues to external client deadlines (beneficial)
- Experience of working with user interface applications (beneficial)
- Experience of working with data management and data quality applications (beneficial)
- Establishes a strong reputation for being an ‘expert’ in specific areas of expertise
- Possess detailed knowledge of Logistics Commands performance management framework for evaluating the effectiveness of Products & Services
6
Responsibilities For Business & Functional Analyst Resume
- Work with data sourcing to source and validate data completeness from acquisition to report delivery
- Experience working on multiple projects as a leader or frequently as the subject matter expert
- Oracle module configuration experience to include Operating Unit and Limit of Authority creation
- Monitor Archiving jobs for effectiveness & completeness
- Experience in Electronic Data Interchange (EDI) mapping
- Experience in creating Functional Design documents and specifications
- Experience (3yrs+) in creating functional design documents and specifications
- Experience (3yrs +) working Microsoft framework and tools (.NET) and MS Access
7
Responsibilities For Business / Functional Analyst Resume
- Work in partnership with supply chain team members to resolve issues and define business solutions with a focus on costing and finished goods
- Experience of working within a full project life cycle from initiation to implementation
- Implementation or support of SAP Business Planning, Consolidation and Central Finance v10.0
- Strong understanding of BW functionality and processes with how it relates to BPC
- Experience writing both functional and technical documentation
8
Responsibilities For Ctclink Functional Analyst Resume
- Experience in global Information Technology change projects and varying project / programme environments (Waterfall, Scrum/Agile, etc.)
- Experience in a financial domain (capital markets, transaction banking, and wealth management) and/or related support functions
- Previous work experience using SQL
- Experience in providing technical solutions
- Experience working in related business areas
9
Responsibilities For Senior IT Functional Analyst Resume
- Experience in creating software requirements documentation
- Experience and comfort working closely with the project team throughout the life of the project
- Experience with On Demand, Forecast and Planning
- Experience providing 24/7 on-call support on all the modules in SAP
- Experience in creating APS/MBO Excel Integration Utilities required
10
Responsibilities For Kronos Functional Analyst Resume
- Reference Data experience in Investment Banking
- Strong understanding of integration between Warehouse Management (WMS) and non-WMS systems
- Demonstrate expertise in a variety of Razorfish concepts, practices, and procedures
- Experience working in related business areas
- Identify and prioritize business needs as well as interpret and manage requirements
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