Functional Consultant Resume Sample
Melvin Hettinger
276 Stiedemann Club,
Chicago,
IL
+1 (555) 449 1216
Work Experience
Senior Functional Consultant
04/2016
-
PRESENT
Boston, MA
- Creating precise documentation of prioritized functional requirements that can be signed off by the client and directly be converted to test plans. Liaise with FICO’s technical resource to assist them in delivery of the technical specification
- Configuration of the FICO products using the appropriate application or 3rd party tooling as required.
- Ensuring completion of high-quality deliverables within time-constraints
- Career Gap Analysis
- Assist the business users defining the business requirements and prepare Functional Design Documents (FDD’s)
- Work with AX Technical team members and assist them with Technical Design Document (TDD’s)
- Experience with NetSuite Implementation projects – as part of project team
Functional Consultant
04/2012
-
02/2016
Phoenix, AZ
- Knowledge of NetSuite Implementation Methodology, Deliverables
- Act as a user advocate to ensure overall system usability and adoption
- Assist with the integration activities for M&A
- Support Purchasing and Receiving modules
- Need to have 5+ years of Oracle Mfg experience
- Functional Consultant for Core Banking Implementation or Managed Service projects
- Excellent communication skills, client handling skills,
- Relevant fraud experience in the detection, identification, investigation or management of fraud related events
- Customer service or client facing roles within financial services, automotive lending, telecommunications, insurance and/or government/public sector
Workday Functional Consultant
09/2009
-
10/2011
Dallas, TX
- Demonstrates critical/analytical thinking and demonstrates attention to detail
- Intermediate/expert knowledge of credit adjudication processing, policies and best practices
- Intermediate knowledge of AML and FINTRAC
- Knowledge of fraud case management systems
- Knowledge of industry fraud specific identification platforms
- Travel flexibility required (US & Canada)
- Project delivery methodology skills
Education
Everest University - Orlando Campus
2005 - 2009
Bachelor's Degree in Business
Professional Skills
- Project management experience and analytical skills and specifically issue triage and management skills
- Strong communication, leadership, interpersonal, influencing and cross-functional teamwork skills
- Optional notable skills would include experience in integrating 3rd party control suites with Dynamics - AX
- Experience in EBS R12 and 11i technical configurations, patching, and upgrade, and possesses Apps DBA skills
- 1)Strong functional skills in CRM and CS with at least 2 end to end implementations
- Strong analytical and issue resolution skills
- Advanced SQL experience combined with good ETL and UAT skills
How to write Functional Consultant Resume
Functional Consultant role is responsible for software, training, technical, analytical, teamwork, business, events, consulting, java, database.
To write great resume for functional consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Functional Consultant Resume
The section contact information is important in your functional consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Functional Consultant Resume
The section work experience is an essential part of your functional consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous functional consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular functional consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Functional Consultant resume experience can include:
- Solid experience in supporting EBiz R12 and have R12 upgrade experience
- Able to effectively create succinct, effective documentation (e.g., solution designs and training materials)
- Independent, committed and pro-active working style, good teamwork and communication skills
- Experience with one or more of the below skills
- Possess strong data relationship and technical logic skills
- Effectively manage, prioritize and escalate customer issues as required
Education on a Functional Consultant Resume
Make sure to make education a priority on your functional consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your functional consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Functional Consultant Resume
When listing skills on your functional consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical functional consultant skills:
- Customer facing experience with excellent communication skills
- Strong presentation skills and experience are essential
- Good consulting skills, including written/verbal communication in English and teamwork
- Strong technical proficiency and business writing skills
- Good consulting and communication skills
- Good communication/presentation skills coupled with the ability to liaise with people internationally, through spoken and written channels
List of Typical Experience For a Functional Consultant Resume
1
Experience For Senior Functional Consultant Resume
- Excellent skills with Excel and data manipulation
- Practical experience in building algorithms and experience in software programming on an amateur or professional level would be an advantage
- Strong project management and methodologies experience with ability to create and manage comprehensive project plans
- Consulting experience in ERP or accounting and revenue systems such as SAP, Oracle, Intacct, MS Dynamics, RevPro
- Enterprise technology consulting experience, including Salesforce implementations
- Display a good understanding of IT projects, the project lifecycle and resource scheduling requirements
- Experience administering and/or deploying the Salesforce Sales Clouds, or Salesforce Service Cloud or the Vlocity Platform
2
Experience For Salesforce Functional Consultant Resume
- Interact with high-level clients and demonstrate strategic understanding of business needs
- Three years of increasingly responsible experience working as a regulatory or financial analyst in the water or utility industry
- Good technical grounding would be an advantage
- Good Finance and Accounting background as well as relevant IT expertise
- Experience with hands-on user training to drive adoption and long term success
- Experience upgrading to JDE 9.0 and/or 9.1
- Get clear understanding of functional issue in the application that was experienced and reported by our customers
- Experience in managing functional workshops
3
Experience For Lead Functional Consultant Resume
- Be able to achieve deadlines in accordance with strict timetables, setting own priorities from high level objectives
- Significant experience working with JDE Distribution Modules
- Experience with banks and/or Core banking solutions providers
- Functional Experience : 2-4 years preferably in manufacturing industry
- On-site experience from working in a hands-on role in financial software implementation and/or software upgrade projects
- Good Understanding of Oracle E-Business Suite Architecture, physical data structures and their usage
- Hands on experience implementing Workday HCM with a focus on Compensation (Core and Advanced) - mandatory
4
Experience For Workday Functional Consultant Resume
- Experience leading teams in complex organizational environment
- 3 experience in designing robust and powerful Salesforce solution
- Devise a strategy to handle migration and validation of data from legacy systems in to Ariba''s Cloud solution
- Strong knowledge of Supply Chain Management Processes and ERP solution
- At least 8-10 professional experience in ERP implementation projects as functional consultant
- Strong knowledge of Financial Processes and ERP solution
- Hands on implementation experience on Oracle Cloud PROJECTS
- Experience with SAP in SuccessFactors Recruitment Module
5
Experience For Opentext Functional Consultant Resume
- Experience with 2 Full Life Cycle (FLC) project implementations
- Experience with software implementations
- Twelve yrs application or IT infrastructure support or relevant experience
- Demonstrated in depth knowledge of one or more enterprise applications or one or more of GIS / SAP functional domains and related solutions
- Strong team player with the ability and desire to motivate and develop others (Essential)
- HR Software Implementation Experience 1 to 2 yrs
- Demonstrate leadership abilities that drive people towards achievement of Departmental level goals
- Experience in CPG commercial processes such as Trade Promotion Management/Retail Execution/Sales Force Automation
- Relevant work experience with OEBS Finance modules
6
Experience For IT Technology Functional Consultant Resume
- Primary responsibility to gather, analyze, validate, specify, verify and manage the needs of the project stakeholders and end users
- Experience with Salesforce.com configuration and custom development
- Proficient developing SQL and experience with a RDBMS such as MS SQL Server (preferable), MySQL or Oracle
- Experience working with APIs - preferably SOAP and REST based APIs
- Develop strong relationships with HR Customers and collect and take action on customer feedback
7
Experience For Microsoft Dynamics AX Functional Consultant Resume
- Communicate with all levels of the organization to ensure that the business requirements are valid
- Develop testing and validation plans to ensure alignment with the customer's goals and overall project vision
- Experience with nonprofit and higher education organizations
- Meets with customers to gather and document effective business requirements. Maps and analyzes end-to-end business processes as part of overall documentation
- Leverage multiple implementation team types (User experience, Change Management, Global Development Centers, Developer Communities)
- Demonstrate the configurations through the iterative development of prototypes to gain customer acceptance of the business processes
- Experience with Agile concepts and related processes
8
Experience For Senior Serialisation Functional Consultant Resume
- Utilities (Good to have) Turnover, Hawkeye, Robot, Mimix
- Proven functional expertise in a lead software implementation role
- Change Management (Good to have) MKS Implementer, SIMON
- Proven ability to plan and organise people, work and time
- Good command of the English language and able to write and edit documents with a keen eye for clarity and accuracy
- Experience in an HR systems, HR Shared Services environment
- People Management / Vendor management experience would be preferable
9
Experience For Netsuite Functional Consultant Resume
- Good knowledge of Service logistics processes
- Determines goals & priorities w/ team, clients, or project management sponsors (when appropriate)
- Strong executive presence and ability to interact with Customer Top Management
- Experience with SAP ERP Central Component (SAP ECC) and S/4 HANA is an asset
- Experience in professional software development as SAP consultant or developer
- Hands-on experience in professional software development
10
Experience For CC&B Functional Consultant Resume
- Experience in professional software development as SAP consultant or developer
- Experience in MM or in Accounts Payable implementation projects
- Experience in SRM / MM or in Ariba (P2P) implementation projects
- Dynamics AX implementation experience
- Dynamics AX 2012 & D365 experience
- Grants, v9.0 experience required, v9.2 desired
List of Typical Skills For a Functional Consultant Resume
1
Skills For Senior Functional Consultant Resume
- Strong oral and written communication skills in English and Japanese
- Intermediate SQL experience combined with basic ETL and UAT skills
- Experience of analysing and combining data sources and delivering optimised consumer experiences using personalization and behavioural targeting
- Demonstrates excellent judgement in selecting methods and techniques for obtaining solutions
- Manage incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with service level agreements
- Strong Accounting knowledge base with demonstrated use in building New OBIEE reports with ODI
2
Skills For Salesforce Functional Consultant Resume
- Proven’ experience working in a client service/customer service environment
- Demonstrated effectiveness in working as a member of a technical project team on complex projects
- Experience of working with user experience design, information architecture, agile web development processes, content management and social collaboration tools
- Four (4) years prior experience implementing Workday HCM with a certified Workday implementer
- Experience in functional/business process experience in Assemble To Order & Configure to Order manufacturing environment
- Solid experience with Sales Orders, Supply Chain and Advanced Pricing
- The ability to engage effectively with all levels within the organisation – from employee to top management in a situation appropriate and professional manner
- The ability to effectively manage your own time in order to meet agreed deadlines and objectives
- Strong HR Technology / HRIS and HR process experience and expertise
3
Skills For Lead Functional Consultant Resume
- Exceptional skills utilizing the Microsoft Office Suite (PowerPoint, Word, Excel)
- Strong database experience with Excel, SQL and Oracle Databases. Exposure Microsoft or Java stack of technologies
- Effectively provide updates and communicate key initiatives to the Finance department of the bank
- 2+years proficiency in project management; Prior experience with project management or business analysis of software deployments
- In addition to EBS HRMS experience, knowledge of Financial and Oracle Time and Labor (OTL) strongly desired
4
Skills For Workday Functional Consultant Resume
- Prior experience with business analysis of software deployments
- Communication skills (Both
- Strong desire to provide exceptional user experiences and engagement
- Ideally a first IT experience or a first experience with software implementations
- Prior experience in Project or program management
- Working experience with global PROJECTS department
5
Skills For Opentext Functional Consultant Resume
- Working experience in Oracle Forms, Oracle Reports, XML Publisher reports, Oracle Workflow, Discoverer, WebADI, Weblogic server and Oracle RDBMS
- Good knowledge of SAP CS module including Notification, Field Service Orders, Warranty, Repair orders, Service contracts, Billing, , Resource related billing
- Contribute to and support research, requirement gathering and validation activities directly with customers, including usability and acceptance testing
- Experience in scoping Dynamics CRM requirements, defining and delivering solutions
- Provide inputs to the training design team for producing training collateral, and review the same to validate its accuracy and fitness for use
- Knowledge/experience with other Workday functions such as Recruiting and Onboarding, Absence and Time Tracking, Talent Development, Core HCM
- Experience on Meter Data Management, Billing Components, Load Profiling & Settlements, Quotation & Forecast & Pricing and Energy Information Platform
- Experience in leading and delivering a full-lifecycle implementation
6
Skills For IT Technology Functional Consultant Resume
- Experience implementing HR enterprise solutions around Compensation, Recruiting, Absence/Time track or
- Has experience being Key project team member, providing expertise in MS Dynamics AX 2012 R3 Production and related areas
- Experience as a Subject Matter Expertise in Microsoft Dynamics AX focused on Production supporting complex scoping efforts
- Experience in Oracle SCM ( Purchasing, iProc, iSupplier, Inventory, Planning and Order Management) modules
- Work experience performing strategic delivery and/or operational data analysis in a consulting services company
- Work experience performing strategic and/or operational data analysis in a consulting services company
- Has hands on experience in several mid-size, global implementations using Salesforce in some of the following areas
- Understand Oracle eBusiness Suite Architecture including good understanding of technology stack is definitely an advantage
7
Skills For Microsoft Dynamics AX Functional Consultant Resume
- Provide functional specifications for custom programs. Experience in writing functional specifications and getting ABAP developments ready
- Some experience in the field of sales engineering, consulting or product management
- Good understanding of the Financial Management/Accounting areas (especially GL, AP, AR – wider is mandatory)
- Experienced or ready to document business processes, preparing user manuals, training the end user, etc
- Provides periodic, informal work guidance/direction to, and training of, team members with less experience
- Experience gathering requirements, buildout and configuration of Talent Management module within EBS 12.1.3 HRMS Required 4 Years
- Solid understanding of configuration options and tools available to extend standard functionality
8
Skills For Senior Serialisation Functional Consultant Resume
- Experience in presenting to clients
- Experience of reporting in a complex environment, preferably for multiple business lines/geographies and on HR data
- On-site experience working on hands-on roles in financial software implementation and/or software upgrade projects
- Front Arena or similar trading and risk management software experience
- Experience outside of the consulting industry, in IT roles at large client organizations, is desired
9
Skills For Netsuite Functional Consultant Resume
- Experience in Salesforce solutions (Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce platforms)
- Experience in working with medium and large-scale implementations
- +5 years of IT experience in the Manufacturing industry (functional or technical)
- Experience in CRM or ERP or Hybris Billing (BRIM) order management implementation projects
- Experience implementing Workday enterprise solutions in a commercial or public sector
- Working experience as a Software Implementation Consultant with involvement in at least 3 full implementation cycles
- Experience in implementing complex IT projects preferably in the financial industry
- Strong in managing client expectations
- Experience implementing HR enterprise solutions around Compensation, Absence/Time track or Talent/Performance in commercial or public sector
10
Skills For CC&B Functional Consultant Resume
- Clear experience translating client requirements into solution design
- Experience in conversing with the end-users and IT development team at all levels
- Experience in using SQL and XML is required
- Knowledge and experience regarding the setup and customization of client databases
- Demonstrable experience implementing HCM, Payroll or Talent solutions
- Dynamics CRM Consultancy experience, working with versions 2013, 2015, 2016 and D365
- Experience in software industry. Working in a consultancy capacity on customer sites
- 4) Proven ability to work creatively and analytically in a problem-solving environment
List of Typical Responsibilities For a Functional Consultant Resume
1
Responsibilities For Senior Functional Consultant Resume
- 8-10 of experience of professional experience
- Develop testing, validation, user adoption and training plans to ensure alignment with the customer’s goals and overall project vision
- Has experience being Key project team member, providing expertise in the Dynamics AX Retail (ePOS/mPOS) areas
- Experience as a Subject Matter Expertise in Microsoft Dynamics AX focused on Finance supporting complex scoping efforts
- Experience using a recognised development methodology
- Experience and understanding of the role of the developer in the full SDLC
- Strong knowledge of PeopleSoft Project Costing – Grants Module
- Industry experience and understands challenges and risks when implementing vertical applications
2
Responsibilities For Salesforce Functional Consultant Resume
- Experience in implementing AX with a keen interest in Analytics Business Intelligence
- Experience with JD Edwards EnterpriseOne
- Experience in a Business Analyst or related capacity
- Participating in parameterization and testing of the software by the customer (functional support)
- Designing and implementing communication strategies and plans
- Working understanding of Capital Markets instruments both listed and OTC
3
Responsibilities For Lead Functional Consultant Resume
- Building customer individual extensions to our standard software
- Guiding the team to success and coach junior colleagues
- Conducting research and analyses of business practices
- Defining change management process and strategy
- Facilitating organizational change to improve organizational performance and service levels
- Hiring support for other roles in the region
- Working on modules like BOM, SCM, etc
- Understanding of relational database design and development
- Delivering Salesforce projects from start to finish on time, within budget and meet customer happiness
4
Responsibilities For Workday Functional Consultant Resume
- Leading teams of highly qualified functional- and technical resources, both onshore as well as offshore
- Understanding of the implementation of payroll and HR processes manually as well through the use of a system
- Understanding of how business processes can best be simulated in software applications
- Understanding of Waterfall and Agile development methodologies
- Contributing on multiple on-site delivery projects for multiple products and clients with substantial scope with significant client interaction
5
Responsibilities For Opentext Functional Consultant Resume
- Acting as a leader for our EMEA implementations, able to lead and influence client teams at all levels
- Responsible for conducting acceptance testing and training customer resources to successfully use and maintain the Microsoft Dynamics application
- New business issues learned something during the week that affects the project. Share the news early in the meeting to help team members consider the issue
- Plan, manage and perform testing/reviewing all testing types
- Take active role in identifying, communicating, and advancing internal process improvement suggestions/initiative
- Ready and willing to travel internationally, spending time away from the base office in Bulgaria/Sofia (~30% of time, on weekly basis)
6
Responsibilities For IT Technology Functional Consultant Resume
- Responsible for configuring and customizing the Microsoft Dynamics AX application to achieve the customer’s business requirements
- Work with customer during the implementation, assist customers with test activities, deliver training courses to the customer
- Propose solutions, addressing client business issues and objectives using a combination of HP standardized and customized services
- Create proposal describing the HP solution and the associated value proposition, ensuring knowledge capture sessions are arranged and executed
- Perform the testing, share the test results, work on the issue (if any) to complete the testing
- Support customers in their business change efforts, including engagement with key user groups, undertaking demonstrations in person, and virtually
7
Responsibilities For Microsoft Dynamics AX Functional Consultant Resume
- Mentor and coach junior business analysts, providing leadership in the team and taking accountability for the quality of their tasks and deliverables
- Product/Application test planning, definition, scripting, and execution
- Give training on accounting and regulatory topics and our products/solutions
- Drafts clear and convincing testimonies to explain historical spending trends, as well as support future expense projections
- Prepares offset filings including advice letters and supporting work papers for the CPUC; analyzes results and makes recommendations
- Handle bugs’ corrections and change requests during the testing phase
8
Responsibilities For Senior Serialisation Functional Consultant Resume
- Assist in interface/integration requirements gathering and testing for cloud connect integrations
- Reputation for working collaboratively and having a diligent work ethic
- Interest in working in a client facing environment
- Work with clients to help convert legacy data into Workday, and assist clients in testing the Workday solution
- Provide subject matter expertise regarding key business process decisions related to industry and/or functional area
- Support all project activities throughout the entire solution lifecycle using FICO’s delivery methodology
- Build working relationships across functions and influence people (Essential)
- Create training, support, process documents, and test scripts where applicable
9
Responsibilities For Netsuite Functional Consultant Resume
- Independently manage business/IT stakeholders during the implementation
- Contribute to reusable collaterals & accelerators and enhance existing with upgraded versions of CCB
- Participate in drawing up of the Functional Blueprint and produce the Solution Configuration Documentation
- Engage the customer on User Acceptance Strategy, Planning and Execution
- Ambitious, initiative and willing to learn fast
10
Responsibilities For CC&B Functional Consultant Resume
- Open minded and adaptive to other cultures, willing to travel internationally
- Develops understanding of clients’ business
- Current expertise in Deltek Costpoint, GCS Premier, and T&E platforms either from a corporate or consulting environment is essential
- Ensure knowledge capture sessions are arranged and executed while building HP consultant collateral
- Propose process improvements in Finance and controlling area with business and BA’s to reduce the efforts (Time/Money)
- Analyze and provide solution to user for resolving their day to day related queries (incidents)
- The meeting is actually a tool to help the project manager move the project along and coach team members on key issues that can affect deliverables
- List out the activities, call for meeting to discuss the plan and share the activities
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