Fund Services Resume Sample
Brody Goodwin
685 Haag Pines,
New York,
NY
+1 (555) 218 2076
Work Experience
Cib-fund Services Operations Tax Manager
06/2015
-
PRESENT
Boston, MA
- Responsible for daily cash management of multiple currencies for international portfolios. Determines appropriate cash management action to take
- Initiate foreign exchange and call account activity for client accounts
- Coordinates daily with investment managers regarding client account activities
- Identify opportunities to improve regulatory compliance across CFS and drive projects aimed at enhancing CFS’ overall regulatory compliance landscape. Effectively partner with business units and technology to ensure on-time delivery of all requirements
- Production of daily operational deliverables in line with client/ other Citco Offices service level agreements
- Configuration and maintenance of interfaces that are used to capture transaction data
- Facilitate the timely processing of data into CFS core platforms
- Work with internal and external clients to resolve any open trade capture issues
- Support the conversion of any new clients or existing migrations in line with our standard operating model
Fund Services
04/2011
-
02/2015
Detroit, MI
- Projects: The IS Professional plays an important role in various IT and Operational Projects
- Delight the Client; o Proactively manage our clients through the provision of excellent customer service o Assist with the resolution of all significant Fund Services related issues and activities
- Be an client advocate within Operations
- Participate in client service reviews and Due Diligence Visits
- Focus on improving and maintaining high client satisfaction scores
- Work with the Senior Fund Services Manager to proactively identify and manage client and operational risk through participation in client specific operational risk reviews
- Form a deep understanding of Citi’s Corporate and Investment Banking business and processes and provide a business perspective to project teams
- Perform annual review and risk assessment of each fund’s compliance program
- Provide written reports to each Fund’s Board of Directors/Trustees on the operations of the fund’s and service providers’ compliance programs
Fund Services Intern
07/2005
-
02/2011
Chicago, IL
- Assist in verifying test results for all in house system enhancements
- Verify Security Master set up to ensure proper P&L capture and risk management reporting
- Support other business units during peak periods
- Work with teams within and outside of Operational Support to identify and implement process improvement
- Partake in the daily hand over of open tasks
- Ideally 1- 2 Years in Financial Services with an exposure to Operations processing
- Comfortable with the Microsoft Office suite, specifically Excel
- Supporting the Relationship and Sales team engagements with existing client, new prospects, demonstrating J.P. Morgan’s awareness of regulatory change and T&F differentiators in supporting clients’ needs
Education
Kaplan University - Omaha Campus
2001 - 2005
Bachelor's Degree in Accounting
Professional Skills
- Strong prioritisation skills and ability to manage differing requirements from multiple ‘clients’ and to tight deadlines
- Prior experience of investor servicing and knowledge of hedge fund processing is a strong advantage
- Excellent communication, negotiations and problem-solving skills
- Partners well with other groups outside of the team’s reporting line; excellent interpersonal skills
- Proven good judgment , particularly on prioritizing your own and others’ workloads – including managing multiple deliveries simultaneously
- A self-starter with great multitasking and organizational skills with a particular focus on customer acquisition
- Five (5) years of prior experience in accounting or investment administration, an asset
How to write Fund Services Resume
Fund Services role is responsible for reporting, focus, administrative, printing, finance, securities, training, integration, database, security.
To write great resume for fund services job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Fund Services Resume
The section contact information is important in your fund services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Fund Services Resume
The section work experience is an essential part of your fund services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous fund services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular fund services position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Fund Services resume experience can include:
- Operational knowledge of Fund Accounting and Transfer Agency a benefit Skills
- Strong technical background and proven sales track record
- Precision and accuracy skills for data entry and trade processing
- Communicate and continually manage project expectations clearly and effectively with Clients, Senior Sponsors and associated Stakeholders
- Prior client management experience essential
- Demonstrated track record of strong client management in the financial sector
Education on a Fund Services Resume
Make sure to make education a priority on your fund services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your fund services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Fund Services Resume
When listing skills on your fund services resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical fund services skills:
- Strong computer skills. Comfortable working with technology and various internal financial applications
- Demonstrated interest and skills in technologymanagement
- Good administrative and organisational skills with aparticular focus on accuracy and attention to detail
- Good administrative and organisational skills with a particular focus on accuracy and attention to detail
- Relevant accounting work experience. Investment or fund accounting experience is desirable, as is public accounting (auditing) experience
- Proper and effective accounting skills
List of Typical Experience For a Fund Services Resume
1
Experience For Cib-fund Services Operations Resume
- A strong interest in the Financial Services industry
- Implement and validate changes to accounting procedures and update documentation to ensure operational objectives and standards are met
- Prepare and validate all performance, holding and sector allocation information for regulatory reports (Fund Facts, MRFPs, etc.)
- Handling investor document indexing, investor transaction/statement processing, and investor data management; and
- Performing various back office processes around Fund Portfolio Maintenance including trade capture, reconciliation, and bookkeeping tasks
- Providing fund managers with ongoing reporting on investor activity
- Facilitating and chairing regular in person service review meetings
- Assisting with securities lending infrastructure enhancements
- Processing investor orders including subscriptions, redemptions and transfers on both capital based and share based funds
2
Experience For Cib-fund Services Operations Tax Manager Resume
- Handling queries from investors and fund managers in a professional and prompt manner, escalating where appropriate
- Assisting in various projects for several teams
- Participating in the conversion of records from other administrators
- Ensuring compliance with all controls and procedures outlined in the procedures manual
- Ensuring investor AML documentation is maintained in a complete and organised manner
- Ensuring that the records of the fund are maintained in a complete and organised manner
3
Experience For CIB Investor Services Custody & Fund Services Resume
- Inspiring talent through active development and engagement at all levels
- Working with internal/external parties (clients, custodians, auditors, transfer agents, etc.)
- Ensuring investor AML documentation is maintained in a complete and organized manner
- Investigating new leads, to evaluate the potential commercial and revenue opportunity (Pro-actively scan ADV Data set)
- Maintaining opportunity pipeline, ensure all appropriate leads captured
- Preparing Material for Client Selection Committee
4
Experience For Morgan Stanley Fund Services Resume
- Working with the CBA team to prepare for the American Equity Reviews, follow up and track action points post reviews
- Maintaining Pitch Materials, all client documentation establish standard
- Providing authorised parties with copies of fund investment documentation
- Processing the cash movements associated with investor activity
- Knowledge of hedge fund tax accounting concepts including partnership tax accounting, tax allocations, management and incentive allocations
- Self-starter who is proactive in taking the initiative, improving the business and working under tight deadlines
- An aptitude for interacting directly with clients and recognizing the importance of providing
- Relationship Meeting Tracker, onboarding meeting, post go-live, onwards
5
Experience For Custody & Fund Services Instruction Capture Channels Product Development Lead VP Resume
- Review data for special tax reports including section wash sales, constructive sales and section 1256 reporting
- Perform account closing procedures and ensure compliance with MSFS’ established accounting procedures and controls
- Proactive engagement with client on external and joint efficiency initiatives enhancing the governance framework and mitigating operational risk
- Responsible for improving and maintaining high client satisfaction scores
- Own operations documentation , MIS and billing including the Ops Memo, SLA, KPI’s, efficiency metrics etc
- Work with Technology and Operation organizations to analyse the current operating model and define the target business operating model
- Develop and document of business flows, benchmarking against firm wide operating models
- Have a successful track record of assisting in large projects, including technology-based project work
6
Experience For Fund Services Analyst Resume
- Help with Prep for Pitches, scheduling prep calls, printing materials
- Maintain strategic understanding of Client’s operating model and their change requirements
- Review tax withholding reports
- Review annual K-1 working papers
- Coordinate with MSFS’ offshore operations and clients to resolve trade and accounting breaks
- Coordination of client correspondence on issues spanning multiple products e.g. claims, complex queries
- Play a leading role in client service reviews and Due Diligence Visits
- Group project opportunities related to implementation of new product accounting and operational procedures
- Do detailed, ‘roll-up-the-sleeves’ type research and explain results in practical terms
7
Experience For Fund Services Manager Resume
- Review monthly tax reports
- Maintain contributed security built-in gain/loss
- Review book to tax reconciliation
- Coordinate for issuance of investor tax estimate letters
- Liaise with client tax preparers on year-end tax calculations
- Assist client conversion teams with new client set up
- Engage in periodic audit activity to ensure Service Provider’s compliance with Fund policies and procedures
- Identify any process and/or procedural changes required as a result of changes to client SLA’s, markets, daily operations or business functions
- Review and understand key fund organizational documents and ensure fund setup is consistent with the fund’s documents
8
Experience For Manager, Fund Services Resume
- Monthly expense analysis for all entities
- Private Equity exposure is preferable
- Assist with the resolution of all significant Service related issues and activities
- Work with the Fund Services Manager to proactively identify and manage client and operational risk through participation in client specific operational risk reviews
- Determine whether these requirements can be accommodated given the WMF funds’ unique dealing terms (for example: whether they can accommodate T-1 funds, anti-dilution levies, etc.)
- Work closely with clients to understand their needs and service requirements and formulising account plans
- Responsible for managing client issues and projects through to satisfactory resolution
- Calculation of daily Net Asset Values (NAV’s)
- Perform accounting functions including P&L analysis, daily cash projections, calculations of FX transfers required for funding, checking client’s contributions & redemptions
9
Experience For Cib-fund Services Resume
- Review and reconcile general ledger exceptions
- Ensure corporate actions are accounted for accurately
- Identify and implement process changes to enhance efficiency
- Contribute to a culture of exceptional client service across the Edinburgh FSM team and wider Edinburgh Operations
- Take ownership of complex cross function service issues as it relates to Edinburgh Funds Operations
10
Experience For Cib-f&bm-custody & Fund Services Product Control Resume
- Lead client service reviews and Due Diligence Visits, attend Board Meetings with respect to operational performance
- Account Manager for a number of EMEA Fund Administration clients; typically Hedge Funds and Asset Managers
- Ensure all services are provided to clients in accordance with the contracts and any service level agreements
- Ensure Key Performance Indications are achieved
- Ownership of client delivery, including though not limited to oversight and accountability of the day to day processing activities which include all facets of Fund Administration; Middle Back Office, Fund Accounting, and Investor Services
List of Typical Skills For a Fund Services Resume
1
Skills For Cib-fund Services Operations Resume
- Prior experience as QA lead
- Administrative / organizational skills with a particular focus on accuracy and attention to detail
- Analytical and project management skills; and
- Collaborative skills, and the ability to work as part of global team
- Client Service skills, for large and complex Asset Managers / Owners and/or
- Prior experience with Access would be nice to have
- Experience of working within a business management environment, supporting a technology team is required
- Experience in middle office operations, trading systems or accounting system an asset
- Proven track record and knowledge of Funds Services processes across covering Fund Accounting and Middle Office in addition to Transfer Agency
2
Skills For Cib-fund Services Operations Tax Manager Resume
- Fosters and promotes Northern Trust’s commitment to a strong risk management culture by developing a control mindset within the GFS businesses
- Experience gained from asset manager, fund administrator, public accounting firm, prime brokerage or securities servicing firm preferable
- Ideally, 1-3 years’ experience in an operations processing or related support environment
- Related industry experience, either in Trade Compliance Monitoring, Investment
- Compliance testing experience with the Investment Company Act of
3
Skills For CIB Investor Services Custody & Fund Services Resume
- Have demonstrable experience in one or more of the following work streams: fund data support & maintenance, distribution support
- Leadership experience in managing a team
- Related industry experience, either in Trade Compliance Monitoring, Investment
- Compliance testing experience with the Investment Company Act of
- Extensive years of working experience in financial services with extensive years in Funds Services Operations
4
Skills For Morgan Stanley Fund Services Resume
- Proven track record and knowledge of Funds Services processes across Fund Accounting, Middle Office and Transfer Agency
- Effective problem solving as a member of an extended team is helpful
- Solid architecture principals combined with creative solutioning to meet external client needs
- Business development/client facing experience in Trust/Custody/Fund Administration/Securities Services
- Extensive industry knowledge and experience required, including regulatory requirement
- Professional experience in accounting or tax
- Experience in mutual fund operations, preferably in client-facing roles
5
Skills For Custody & Fund Services Instruction Capture Channels Product Development Lead VP Resume
- Experience in mutual fund operations, preferably in client-facing roles
- 10+ yrs of experience
- Produce MIS and other internal operational reports that assist in the effective operation of the team
- Produce and review MIS and other internal operational reports that assist in the effective operation of the team
- Good understanding of investment accounting knowledge, Risk Analytics, Reference/Pricing data
- Track record of identifying product gaps and representing client requirements to assist in prioritizing product development
- Collaborate with clients on defining and implementing effective solutions
6
Skills For Fund Services Analyst Resume
- Co-ordinate and assist in training and development of new or inexperienced staff
- Good understanding of securities mathematics
- Specific experience in trade processing for traditional securities, exchange traded derivatives, OTC’s, collateral and funds is essential
- Experience with financial services taxation, including wash sales, PFICs, Section 1256 contracts, NPCs, Section 988, constructive sales and straddles
- Instill effective communication: through team meetings, one to ones, upward feedback
- Produce MIS and other internal operational reports that assist in the effective operation of the AML process
7
Skills For Fund Services Manager Resume
- A strong knowledge of AML regulations (as it pertainsto funds would be advantageous)
- Experience with various hedge fund structures (master-feeder, mini-master, fund-of-funds)
- Qualified accountant or related work experience
- At least 5, ideally 10+ years' experience in a client acquisition role in the funds industry
- Proven ability to partner well, particularly as part of a global business
- Experience from one of the big four
8
Skills For Manager, Fund Services Resume
- Experience in production and review of financial statements
- Strong listed and OTC product lifecycle knowledge is essential
- A strong knowledge of AML regulations (as it pertains to funds would be advantageous)
- Have relevant professional experience, ideally gained within the Asset Management industry
- Work experience in financial services
- Advanced Microsoft Excel & PowerPoint skill
- Experience in Operations
9
Skills For Cib-fund Services Resume
- Multiyear, multi-location, multi team complex initiative delivery experience
- Strong communicator of strategy, goals and status
- Data/Big Data experience is desirable
- Provide effective team communication, in partnership with Team Managers, through Fast Meetings, regular 1:1’s and team meetings
- Proactively manage our clients through the provision of excellent customer service
- Build effective relationships with key internal and external stakeholders at all levels
- The co-ordination of the scheduled Footprint validation process with PCF’s and MD’s
- Align front-office teams and support groups to business priorities
- Leadership: accountability for Custody strategic deliverables and able to act as an effective team player in a dynamic environment
10
Skills For Cib-f&bm-custody & Fund Services Product Control Resume
- Experience of legal and commercial negotiations is preferable
- Experience in Operations
- Produce Management Information Systems (“MIS”) and other internal operational reports that assist in the effective operation of the team
- Understand client needs and validate client requirements
- Streamlining existing processes and devising better ways of doing things through automation etc
- Calculating Pricing levels, build a pricing tool
- Reviewing Bank and Holding reconciliations and resolving breaks, if any
- Working with Business team to ensure capacity vs resource timing
- Monitoring the email instructions for trades and other instructions including Custody instructions
List of Typical Responsibilities For a Fund Services Resume
1
Responsibilities For Cib-fund Services Operations Resume
- Experience of managing projects and operating in a virtual team structure
- Communicating performance results to investors and resolving investors’ questions
- Working with the Senior IS Representative and the IS Team leader, act as a contact point to the fund manager for investor related information
- Manage the governance function by leading a team of 6 to 8 individuals towards identifying, outlining and solving issues with the Nav agent
- Manage the processing of accurate and timely Net Asset Values (NAVs) across all fund types, in accordance with industry, company and client standards including
- Ensure accurate and timely processing of trade, corporate action, income, and expenses, FX and cash settlement information on the accounting system
- Coordination of SS&C Fund Administration Board Reports and presenting at the quarterly Board Meetings
- Management of internal Excel based macros/sheets and tools to maintain records and run reporting
- Review layering reports
2
Responsibilities For Cib-fund Services Operations Tax Manager Resume
- 2 - Issue Tracking
- Proficiency in running interviews, workshops and design forums
- Limit vendor software use while managing vendor relationships & vendor SLA’s
- Can face external clients; provide oversight to external client on-boarding initiatives
- Basic knowledge of assigned geographical area, competitive market, banking operations and U.S. Bancorp’s products and services
- General knowledge of the bank’s sales and marketing program
3
Responsibilities For CIB Investor Services Custody & Fund Services Resume
- The individual would participate in presenting content at meetings as well as join in sponsored events
- Proactively participate in peer reviews either as reviewer or an author being reviewed with the aim to enhance own or team member’s work and standards
- Ensure investor accounts are in compliance with anti-money laundering requirements and regulations and company AML policies and procedures
- Assist Group Manager in the smooth running of the daily operations of the department
- Active focus on mitigating errors, losses and near-miss targets
4
Responsibilities For Morgan Stanley Fund Services Resume
- Review and / or sign off on standard operating controls
- Complete metrics to monitor client satisfaction: accuracy, timeliness, monthly reporting and other relevant metrics
- Perform end-to-end reviews of all our processes, define improvement, streamlining and efficiency targets
- Collaborate with HR and Training SMEs on talent related initiatives
- Build and support the KPI/KRI reporting standards and design/build the presentation style of these reports
- Support and enhance current in-house tactical reporting solutions; design/develop new solutions for automation where gaps exist in current processes
- Aid in preparing presentations as per senior management’s requirements
- Understand the data and its relevance to operations, followed by framing questions to elicit appropriate commentary
5
Responsibilities For Custody & Fund Services Instruction Capture Channels Product Development Lead VP Resume
- Oversees reviews of lines of business reporting against agreed objectives
- Assist with annual planning process and analysis for the organization
- Understand and manage client change requests though to completion
- Manage investor due diligence questionnaires and presentations
- Indirect management of staff is SS&C’s offshore service locations
- Carry out market research, competitor and customer surveys
- Stay informed as to relevant skill and qualifications levels required by staff for effective performance, and circulates requirements and relevant information to the team as appropriate
- Produce team strategy and plans to meet training and development needs, and manage training delivery, measurement and follow-up as necessary
- Assist the sales team in their efforts to attract new business; participate in presentations on SS&C GlobeOp’s service solutions to prospective clients and consultants
6
Responsibilities For Fund Services Analyst Resume
- Drive client requirements gathering process and propose and influence target solutions for the client
- Adhere to a structured schedule and meet the changing needs of a call center
- Ensure client requirements are understood and work with internal partners to design, document, and ensure appropriate sign off on solutions
- The desire to assist customers via telephone in a professional manner
- Accept and respond to suggestions for improvement delivered in regularly scheduled performance feedback sessions
- Work independently and within a team atmosphere
7
Responsibilities For Fund Services Manager Resume
- Senior member of the North America Fund Services Operations team
- Responsible for fund accounting and administration services for traditional fund services clients including mutual funds, retirement plans and other institutional funds
- Instructions to transfer agencies and internal departments of retrocession rates and payment
- Internal set up of retrocession records for calculations
- Verification of payment calculations from external transfer agency
- Preparation of client retrocession statements
- Generation and maintenance of program documentation covering governance, stakeholder management, plans, actions and RAID Logs and other production of workstream artefacts i.e. Operating Model diagrams, SOPs and RCSA changes
8
Responsibilities For Manager, Fund Services Resume
- Preferably qualified Chartered Accountant/background in accounting finance having at least 3-5 years of experience in Financial Services industry/(financial reporting activities/fund accounting/audit ) in a service delivery model
- Develop business cases for the commitment of resources as needed, with large focus on the C&FS Product Development team
- Oversight of the C&FS global location strategy
- Represent JPMorgan’s thought leadership internally and externally in industry events and through published articles for clients and media events
- Support new business initiatives and associated controls
- Take ownership of complex cross function service issues as it relates to North America Custody, Middle Office, and Funds Services Operations
- Understand Securities Business and specifically fund services in terms of alternative funds and mutual funds
- Knowledge of business applications, database and various operating systems is an advantage in product role in order to evaluate new application and advice new enhancement or developments
9
Responsibilities For Cib-fund Services Resume
- Accountable for the fund services product in the region, and act as point of contact and partner to Sales, Relationship Management, Client Services and Operation for our clients
- Define regional fund services product strategy and ensure alignment with regional and global business strategy and overall custody & fund services product strategy
- Acting as the focal contact to handle daily routines, as well as exceptions, in case of FA manager’s absence
- Processing and verification of all trades for the day processed in the system
- Thorough understanding of Mutual fund accounting and reconciliations
- Maintain product collaterals including product definition, product slip sheet and RFP responses, legal agreement, and service level document
- Provide regional governance of fund services products, including management of service change requests, product development, and oversight of product delivery and operational management
- Ensure NAV reporting per client is on schedule daily, and escalate any exceptions to FA Operations manager in a timely manner
- Computation and reconciliation of NAV, checking income accruals, NAV movement, etc
10
Responsibilities For Cib-f&bm-custody & Fund Services Product Control Resume
- Provide accounting entries to internal stakeholders based on the results of analytical research and the utilization of a taxation model
- Maintain inventory of findings used for client facing deliverables
- Work with clients to garner instructions for processing complex actions
- Take ownership of complex cross function service issues as it relates to Funds Operations
- Contribute to a culture of exceptional client service across the Dublin FSM team and wider Dublin Funds Operations
- Ensuring the enhancement, development and implementation of regulatory and in-house compliance procedures, and additional compliance tools and techniques to ensure that business unit’s on-going compliance with regulatory requirements
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