Global Mobility Specialist Resume Sample
Orin Kilback
5487 Palma Union,
Dallas,
TX
+1 (555) 433 1096
Work Experience
Global Mobility Specialist
08/2016
-
PRESENT
New York, NY
- Work with relocation, tax and benefits information, which represents key aspects of the full life cycle of an international assignment
- Complete required documentation accurately and timely within established Immigration/Mobility processes and provide to relevant parties. Including but not limited to PERM initiation form, Employee Data Sheets, LCA (Labor Condition Application) coordination, Business Sponsorship applications or I-9 revivification
- Support development and ongoing administration of Global Assignment Policies (Long-term, Short-term, Commuter, Localization)
- Partner with HR Coordinators to ensure work authorizations are in compliance
- Properly handle incoming emails from immigration alias forward to appropriate parties as needed
- Source, manage and implement Square relocation vendor
- Generate reports and analyze data as requested; retain copies of all assignment transfer and documentation
Immigration & Global Mobility Specialist
04/2012
-
04/2016
Houston, TX
- Together with an LPGM manager, provide direct customer service to global hires and those employees embarking on assignment to a new office
- Execute, accurately and consistently, team checklists and letter templates, while offering suggestions for changes as needed.Keep detailed records of checklist progress
- Assist with the preparation of assignment and offer letters, documentation for new assignments, extensions, localization and repatriations
- Work with internal groups such as recruiting, attorney development, benefits, finance (payroll and tax), and human resources business partners to ensure package decisions are correctly executed
- Coordinate day-to-day operations with external vendors. Coordinate and execute logistics of firm-sponsored relocations and lateral hires
- Act as a resource to local office administrators across multiple time zones to develop a high level of customer service and a support model for transferees inbound to their office
- Coordinate with Legal Personnel & Global Mobility Managers to track mobility related costs and formulate mobility budget
- Continually update GO Program Infonet site, mobility database, and internal workspace and personnel records as required
Global Mobility Specialist, Customer Support
05/2007
-
01/2012
Dallas, TX
- Conduct research as needed on mobility related topics and keep abreast of trends in mobility
- Perform other tasks as requested by Legal Personnel & Global Mobility Manager – Team Lead and Legal Personnel & Global Mobility Manager
- Partner for country HR and business units and employees regarding global mobility process as well as initial contact person and channel for delegation/business travel consultants in the Global Mobility community
- Perform local global mobility administration and act as a subject matter expert for country specific knowledge and coordinate input from other subject matter experts (e.g. tax, social security, immigration)
- Ensure provision of consistent, timely and accurate global mobility administration in the country by execution / coordination of local activities
- Ensure compliance for both, employees and business units, in regard to processing and legislation for country responsibilities according to the Global Mobility Service Center (GMSC) instructions
- Prepare and process documentation on behalf of employees in order to ensure correct and timely provision of immigration, taxation and social security documents/matters for employee
- Process GMSC requests and initiate further proceeding for country HR, payroll administration, business units, and internal/external service providers
- Provide GMSC with changes on country regulations that have an impact on global mobility administration (taxes, social security, immigration, labor law, pension schemes) and distribute information from GMSC to local parties that have an impact on global mobility administration (e.g. process changes, IT)
Education
Benedictine University - Naperville Campus
2001 - 2006
Bachelor's Degree in Business Administration
Professional Skills
- Experience and subject matter expertise in delivering programs and services within two of three core areas: International Assignments, Immigration, and Relocation
- Proven analytical skills, including demonstrated data analysis and interpretation skills
- Strong analytic skills in problem root course reviews and solution-sought recommendations; strong verbal/ written communication skills
- Strong customer service skills and a positive attitude with a strong work ethic, including experience in delivering unwelcome information
- Excellent organizational skills, strict attention to detail and problem solving skills
- Outstanding written and verbal communication skills; organizational skills and ability to present views in a clear and compelling manner
- Proactive planning, autonomous, and multitasking skills with demonstrated ability to re-prioritize on the fly
How to write Global Mobility Specialist Resume
Global Mobility Specialist role is responsible for customer, organizational, interpersonal, organization, planning, focus, excel, compensation, recruiting, articulate.
To write great resume for global mobility specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Global Mobility Specialist Resume
The section contact information is important in your global mobility specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Global Mobility Specialist Resume
The section work experience is an essential part of your global mobility specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global mobility specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global mobility specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Global Mobility Specialist resume experience can include:
- Team player with strong interpersonal, relationship-building and communication skills
- Negotiate and excellent problem-solving skills
- Good inter-personal and problem solving skills, and ability to deal with ambiguity
- Strong relationship-building skills and credibility with senior stakeholders
- Demonstrated organizational, multi-tasking, and time management skills
- Practical IT skills are essential and experience of using an expat specific database is highly desirable
Education on a Global Mobility Specialist Resume
Make sure to make education a priority on your global mobility specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global mobility specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Global Mobility Specialist Resume
When listing skills on your global mobility specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical global mobility specialist skills:
- Possesses strong stakeholder management skills; ability to communicate effectively with all stakeholders at all levels, internal & externally
- Outstanding verbal and written communication skills; organizational skills and the ability to present views in a clear and compelling manner
- Work independently, very good time management and prioritization skills
- Experience of working in a demanding environment with the ability to demonstrate self- management and priority setting
- Good organizational, planning and decision making skills
- Team player with strong interpersonal, relationship-building and communication skills and a passion for customer service
List of Typical Experience For a Global Mobility Specialist Resume
1
Experience For Immigration & Global Mobility Specialist Resume
- Strong communication and negotiation skills with the ability to influence others
- Good interpersonal skills; ability to forge close relationships, shape decisions, and be sought out for your opinions and counsel
- Good interpersonal skills; ability to forge close relationships, influence decisions, and be sought out for your opinions and counsel
- Organize and effectively present data for quarterly and annual reporting around global mobility and staffing operations
- Demonstrated experience with mobility and rewards strategy, organizational capability, change management, business partnering, and influencing stakeholders
- Demonstrated experience or ability to lead a global mobility function for a medium sized, geographically diverse organisation
- Demonstrated success in prioritizing and organizing multiple tasks to meet tight deadlines
- Prior experience in international assignment administration and business travel program
2
Experience For Global Mobility Specialist, Associate Resume
- Negotiate and effectively solve problems
- Upper-intermediate or higher English skills - both spoken and written (B1+)
- Fluent English skills (German/French language would be of an asset)
- Experience creating and implementing programs, processes and tools on a global scale
- Manage full-cycle relocation process including working with external relocation vendors to facilitate a smooth relocation experience
3
Experience For Global Mobility Specialist, Customer Support Resume
- Effective management, oversight and understanding of global GM metrics provided by our supplier partners
- Experience managing global mobility for project and site teams
- Build the Compensation Balance Sheet (CBS) taking information from multiple sources and validate it with key stakeholders
- Able to multi task and prioritize workload in a demanding, fast paced environment
- Relevant experience in mobility / immigration and/or human resources
- Excellent in Outlook, Microsoft Word and Excel
- A good understanding of (global) taxation
4
Experience For Global Mobility Specialist Resume
- Preferably, at least 3 years’ experience with global mobility from an international company
- Related work experience, preferably in immigration or HR
- Give feedback on program effective and required policy enhancements
- Proven proactiveness to handling assignments and streamlining workflow
- Work experience, preferably (but not necessarily) in Global Mobility, HR, Personnel, Travel
- Successfully cooperate with various stakeholders to achieve results
- Strong customer focus and ability to use in practice service excellence principles
- Experience in the development, management, and administration of mobility programs or HR programs
5
Experience For Immigration & Global Mobility Specialist Resume
- Experience in the development, management, and administration of mobility or HR programs
- Min. 2 years of operational experience in Global Mobility function (Compensation & Benefits background is nice to have)
- Acting as a facilitator for transferees guiding them and holding regular communication aimed at making relocation process manageable, predictable and fast
- Processing vendor invoices and tracking ongoing spend vs. budget, noting any discrepancies at the end of each quarter
- Producing a bi-weekly tracking report to summarize the status of all pending and in-process employee transfers
- Providing end-to-end coordination of relocations to/within Mainland China, Hong Kong, Singapore and other emerging APAC locations
- Providing full assistance to employees with moving, settlement, and legal status maintenance
- Researching labor and immigration laws and ensuring compliance
6
Experience For Global Mobility Specialist, Associate Resume
- Requesting cost estimates and developing relocation packages
- Initiating and orchestrating relocation services with multiple vendors
- Preparing documents related to work permits, residence permits, visas
- Maintaining regular reports on all progress, and all filings for reference or audit purpose
- Working with suppliers and other stakeholders on immigration, relocation, international assignments and business travel cases
- Maintaining files for immigration, relocation, international assignments and business travel cases
7
Experience For Global Mobility Specialist, Customer Support Resume
- Understanding of commonly used office and collaboration tools (Office, SharePoint, Google Drive, Skype)
- Signing and delivering employment verification letters for foreign nationals
- Assisting with the recruitment phase of the PERM application process
- Managing relations with our external providers including initiation of services, providing them with relevant information and follow-ups
- Taking initiative to automate and streamline internal processes relating to the relocation process for employees
8
Experience For Global Mobility Specialist Resume
- Meeting with employees to explain relocation support offered by Klarna
- Bring creativity and new ideas to existing processes … to question everything and present a better way of doing things!
- Maintain tracker in day to day basis to manage accurate volume and provide Management with Reporting (using IT-Tool reporting functionality)
- Focal point for reporting needs, providing accurate and timely data for informed decision-making
- Closely cooperating and maintaining trustful relationships with Talent Acquisition, Human Resource and Resource Management groups
9
Experience For Immigration & Global Mobility Specialist Resume
- Proactive approach to handling assignments and streamlining workflow
- Understand the unique payroll aspects for employees working outside their home country including required compliance
- Manage productive relationships with external vendors relating to relocation and immigration, ensuring a high level of performance and customer satisfaction
- Responsible for occasional A/P processing, reporting, and analytics related to expatriate expenses
- Assist in maintaining all required supporting relocation documentation
- Have a problem solving mindset and a passion for supporting others in small as well as big issues
- Support GMSC in income calculation by contributing country specifics
- Responsible to maintain Change Requests (CR’s) and reporting in Aon Hewitt’s Move it systems as needed
- Act as in-house adviser for recruiters, human resources, hiring managers, and other stakeholders on immigration matters
10
Experience For Global Mobility Specialist, Associate Resume
- Support of other global mobility programs, including: domestic relocation, international assignments, global projects, etc
- Capable of producing results in a fast-paced, dynamic environment
- Advises on international aspects of other types of Cross-Border employee mobility including local transfers, commuter arrangements and extended business trips
- Support posting notices, public access files and mobility program support
- Independently work with internal and external legal and consulting resources
- Work with GM team members to deliver short-term impacting deliverables
- Assist in the development of workflows relating to streamlined administration
- Establish and maintain a robust mobility management system (similar to a document management system) for efficient retrieval and referencing of documents
- Manage the administrative process of preparing secondment and relocation contracts
List of Typical Skills For a Global Mobility Specialist Resume
1
Skills For Immigration & Global Mobility Specialist Resume
- Intermediate excel skills along with financial spreadsheet skills
- Solid planning and organizing skills
- Strong customer service skills focus
- Proven analytical skills, as well as ability to research and solve problems
- Intercultural sensitivity, excellent communication skills and customer service orientation
2
Skills For Global Mobility Specialist, Associate Resume
- Strong analytical skills and decision-maker
- Excellent organisational skills and very delivery focused
- Creative thinking skills to come up with innovative, viable solutions to strengthen processes and improve customer focus
- Economic thinking skills and ability to identify and frame important issues that help capability leaders decide on the most profitable course of action
- Proven experience in managing employee data and information
- Advanced Microsoft Excel skills; Reporting and Analysis
3
Skills For Global Mobility Specialist, Customer Support Resume
- Good external network within this discipline. Curious about, and experience of, other cultures. Able to build trust and maintain positive working relationships
- Have great communication skills (e.g. towards the remote Global Mobility members, international assignees)
- Two or more years of experience in Compensation/International assignment experience ideal
- Prior experience with budgets, compensation, foreign exchange, and/or personal tax preparation
- One or more years of experience in Compensation/International assignment experience required
- Building and maintaining strong relationships with key stakeholders within the business
4
Skills For Global Mobility Specialist Resume
- Reporting and cost tracking experience
- An understanding of country-specific income tax compliance requirements and experience managing the expatriate income tax filing processes
- Proven success managing projects from idea creation to completion, coordinating activities among various functional departments and external service providers
- Hands-on experience with invoicing and budgeting
- Build and maintain effective working relationships with our external suppliers leveraging their expertise as needed
- Experience with Zendesk or other ticketing solutions and Greenhouse (Recruiting solution)
- Previous experience, preferably in immigration, global mobility and/or relocation services at a fast-paced, growing company
- Multi-task/prioritize in changing environment
5
Skills For Immigration & Global Mobility Specialist Resume
- Solid understanding of global tax concepts and immigration guidelines
- Experience with managing senior stakeholders
- Experience using HR system(s)
- Detail focused with experience of handling complex subjects
- Experience in a global mobility role managing expatriates and relocations
6
Skills For Global Mobility Specialist, Associate Resume
- Hands on experience with expatriate compensation methodologies, including Balance Sheets and Net-to-Net calculations
- Experience managing immigration requirements for expatriates and frequent business travellers
- Experience handling corporate immigration matters within a multinational company, or legal supplier
- Relevant payroll, accounting, or tax experience
- Experience working with Microsoft Excel (pivot tables, vlookups, etc.) & PowerPoint
- Strong understanding of Relocation and Immigration programs globally
- Excellent attention to detail with a resourceful approach to finding solutions
- Experience of building relationships in a complex or international environment
- Advanced experience using Microsoft Office applications
7
Skills For Global Mobility Specialist, Customer Support Resume
- Professional experience working in the Human Resource Department
- Strong knowledge of global mobility best practices and ability to drive internal practices that meet the needs of the Deckers’ culture
- Experience in HR Administration area
- Manage the operational day to day processes, working actively as needs be deliver effective operational delivery in respect of global moves
- Broad experience of general HR, Employment Tax or Payroll practices
- Min. 1-2 years of experience in Mobility
- A chance to work closely with Business Management and strong collaboration with Global Mobility team in Stockholm
- Business experience within Global Mobility
8
Skills For Global Mobility Specialist Resume
- Foster effective relationships with customers
- Work closely with global counterparts to share knowledge and experience
- Demonstrate a service and customer centric mindset – strives for excellence and high quality results
- Flexible and open to change – show strong initiatives
- Maintain the highest level of confidentiality and apply excellent judgement
- Liaising regularly with external vendors in relation to relocation, immigration and tax, ensuring full compliance for all assignees
9
Skills For Immigration & Global Mobility Specialist Resume
- Understanding of HR workflow management across the Employee Life Cycle from Onboarding to Separation
- Working closely with managers and travellers planning international travel and events
- Reviewing and assessing case information and propose actions required
- Maximizing technology solutions and internal mobility compensation reporting, as it relates to foreign transfers and expatriates
- Supporting business expansion into new market territories
- Working with specialists and the customer for both tax and immigration services
- Analysing immigration and tax information and provide briefings on results
- Assisting Divisional, Functional and local HR in identifying and resolving complex issues and problems associated with mobile employees
10
Skills For Global Mobility Specialist, Associate Resume
- Briefing Internationally Mobile Employees on their employment terms
- Supporting social security, immigration and pension audits and queries through the collation and supply of data
- Working on ad - hoc Group initiatives and projects associated with global mobility
- Maintaining up to date records of visa holders in Workday including weekly and monthly reporting
- Maintaining compliant Public Access Files and posting notices
List of Typical Responsibilities For a Global Mobility Specialist Resume
1
Responsibilities For Immigration & Global Mobility Specialist Resume
- Acts as an advisor/ subject matter expert to our Business, Executive Talent, HR Partners, Assignees, Employees, and Finance on Global Mobility program, policies, processes and service offerings at all levels of the organization
- Manages day to day activities and coordination of services internal and external through third party vendors (immigration, tax, relocation services) acting as a liaison between employees and vendors to ensure work is eing executed, delivered and tracked
- Strong interpersonal and presentation skills, ability to communicate effectively
- Solid customer service and interpersonal skills; ability to forge close relationships, influence decisions, and be sought out for your opinions and counsel
- Demonstrated organizational skills, attention to detail, proactive in approach and ability to work independently and as a member of a team
- Strong communication skills and able to interact with people of different cultures and nationalities
- Strong Excel (VLookup and Pivot Tables), and overall computer skills
- Solid organizational skills and attention to details
- Excellent client service skills; ability to interact in a positive manner with a variety of personalities
2
Responsibilities For Global Mobility Specialist, Associate Resume
- Intercultural sensitivity, excellent communication skills
- Demonstrated experience with mobility and rewards strategy, organizational capability, change management, business partnering, and persuading stakeholders
- Collaboration, negotiating and influencing skills with stakeholders
- Good planning and organizitional skill, combined with attention to detail
- Proficient in MS Excel, Word and PowerPoint skills, HRIS and Applicant Tracking Systems (Workday, Taleo)
- Able to partner, influence, and work effectively with all levels of an organization
- IT skills and ability to manipulate data to report on trends and common themes
3
Responsibilities For Global Mobility Specialist, Customer Support Resume
- Prior experience in international Global Mobility or International Human Resources
- Prioritize work load timeline and to demonstrate team player's collaborative and value-added efforts
- Language skills are desirable (German, French, Spanish) but not essential
- Work effectively across all levels of the organisation and with key external vendors
- Superior communication skills and able to communicate to all levels of employees (verbal, written and presentation)
- Prior global mobility or expatriate tax experience (two to three years)
- Proven specialist global mobility and tax experience
- Successfully navigate through multiple competing and changing priorities
- Excellent working knowledge of various software applications and tools including but not limited to Microsoft Office Products, (Word, Excel, PowerPoint)
4
Responsibilities For Global Mobility Specialist Resume
- Multi task and prioritize workload in a demanding, fast paced environment
- A proven track record in building sustainable relationships
- Previous experience of working with different HR systems desirable
- Experience working with Global Mobility Assignment Software an asset (e.g. GA IHR)
- Responsible for the implementation, administration and reporting of mobility processes and practices; with a key focus on colleague experience and compliance
- Immigration experience
- Creates and environment that fosters team effectiveness and cooperation, motivation and professional growth
- Manage “high impact / priority” service delivery (e.g. offer, extension of assignment, etc.)
- Responsible for Global Mobility tasks for some of the countries in which Vestas operates
5
Responsibilities For Immigration & Global Mobility Specialist Resume
- Displays a self-directed approach to meet deadlines and manage multiple priorities
- Prioritize and deliver under pressure
- Demonstrate focused determination to meet deadlines
- Experience in both corporate environment and law firms
- Work independently with a customer-focused, cost effective, and services efficient mindset
- Professional business experience in Tax, Finance or Human Resources
- Previous related talent acquisition experience required
- Proven expertise in usage of MS Office Suite and ATS systems (e.g., Taleo)
6
Responsibilities For Global Mobility Specialist, Associate Resume
- Contributing materials and communication to promote and educate widespread awareness and understanding of global mobility at Netflix
- Evolving use of the global mobility system to support engagement and manage our reporting and data requirements
- Understanding of international compensation and benefits, global immigration and relocation practices
- Managing the day to day operation of the global mobility processes primarily in theUKand Continental Europe and provide guidance to other global locations
- Initiating new employees with immigration, relocation and tax vendors
- Initiating visa extensions / cancellations with relevant legal counsel
- Managing steps to support employees through permanent residency filings
7
Responsibilities For Global Mobility Specialist, Customer Support Resume
- Responding to enquiries from employees, managers at all levels, HR team members and vendors on immigration and mobility processes
- Advise, counsel & assist employees thoughout assignments / relocation applying analytical, problem solving & conseling competencies
- Serve as primary point of contact for foreign national employees in the US by providing ongoing consultative support
- Coordinate all aspects of international moves into North America including relocation, expense reimbursements, onboarding, etc
- Enjoy working in a fast paced environment and having fun!
- Fluency in English, both in speaking and writing
- Manage business traveller reporting, as well as for assignees and transfers, ensuring compliance with regulations on immigration, taxation etc
- Identify opportunities for efficiencies by identifying content relevant to ESS and MSS and translating that to the development of GM Intranet site (Prospector)
8
Responsibilities For Global Mobility Specialist Resume
- Ensure proper immigration documentation reviewed, signed, tracked and coordination of extensions are required working with our immigration vendor
- Support assignment management (end to end process) including initial set up, documentation, while on assignment and repatriation
- Prepare letters of understanding for international assignments, as well as salary recommendations and offer letters for international transferees
- Participate in designing the Global Mobility program and guidelines
- Maintain Global Mobility centralized document storage, including legal requirements/updates, deletions and revisions of all visa types
- Support immigration compliance by managing all new work permit applications and renewals
- Prepare cost projections and track global mobility costs required for quarterly and annual reporting
- Familiar with social security, pension, employment law, taxation and insurance issues as well as being able to advise HR Managers outside Denmark
9
Responsibilities For Immigration & Global Mobility Specialist Resume
- Willingness to display initiative and work with stakeholders to bring it to implementation
- Process US and foreign visa/work permit applications including H-1Bs, Perms, L, J visa etc
- Monitor status of pending immigration petitions and provide regular status update
- Collaborate with our supplier partners as needed in respect to escalations ensuring resolution, timely and appropriately
- Interpret policy and answer questions from Talent Partners, recruiters, managers and employees regarding domestic and international assignments
- Our system of in-company training and education
10
Responsibilities For Global Mobility Specialist, Associate Resume
- Explain the assignment calculation (CBS) to the future assignee and act as a “Case Manager” liaising with all key stakeholders until agreement is signed
- Act as a subject matter expert on all mobility policies, answering questions from assignees as well as internal HR clients
- Responsible for managing the day-to-day administration of relocation and immigration programs
- Prepare regular reporting on relocation and immigration activities
- Pursue continuing learn-on-the-job opporutnies for performance improvement and operational excellence
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