Global Program Manager Resume Sample
Scarlett Jenkins
909 D'Amore Inlet,
New York,
NY
+1 (555) 630 7355
Work Experience
Global Program Manager
02/2018
-
PRESENT
Phoenix, AZ
- Develop operating plans for phone sales teams, including role definitions, capacity modeling and compensation planning
- Define sales programs, processes and supporting CRM tools and telephony
- Coordinate and recommend SKUs, pricing, promos, discounting and purchasing methods
- Programmatically mine and manage customer data to drive sales motion and leads
- Establish performance targets and measure/ monitor performance
- Conduct cost-of-sale analysis
- Manage business review cadence and content
- Coordination with regional warehouse to establish Ship Dates and Pick Dates per RSNR Event based on NSO SOP and warehouse capacity
- Assignment of Cross Dock dates based on NSO SOP
Senior Global Program Manager
09/2012
-
10/2017
San Francisco, CA
- Coordination with regional warehouse for creation of Cross Dock PO’s
- Coordination and supplier management of NSO logistics provider
- Communication of all dates and PO info back to Customer
- Portfolio Management: Management of Area portfolio of new strategies and products. Provide guidance/structure to Area leadership on new strategies and product launch targets. Management of the portfolio through launch grids, project lists, prioritizations, project data, and resource allocations (in the project ERP) monthly to support AN’s innovation sales
- Coordinate and drive development process planning activities of the EPT/LPT including Target Product Profile, Integrated Development Plans, Long Range Plan, and budget inputs and go/no go criteria as appropriate
- In collaboration with the GDL to facilitate the elaboration, approval and execution of the global program strategy, as well as facilitate the decision-making process for their program(s)
- Work independently to provide best-in-class operations and program management expertise to drive EPT/LPT members towards excellence in execution
Technical Global Program Manager Location
06/2009
-
08/2012
Phoenix, AZ
- Closely collaborate with GDL/PSL and EPT/LPT functional team members to ensure coordinated evaluation of product opportunities/ scenarios and development of comprehensive integrated recommendations to Governance Committees (i.e. Pipeline Committee) and strategic and operational product plans based on defined program objectives
- Implement development plan flawlessly by managing EPT/LPT operations, i.e
- Write compelling content for a variety of channels including (but not limited to) web pages, emails, blogs, case studies, campaigns, newsletters, presentations, and sales collateral
- Release customer programs into PDP using electronic project management tools, manage change process as it affects the program and maintain evidence of compliance: PDP/Electronic program books
- Plan and implement programs following PDP guidelines and SSC standards through manufacturing acceptance and full production
- Lead internal and customer communication to ensure all program related deliverables and expectations are met
- In conjunction with various functional groups, track customer program related timing progress for capital and tooling
- Identify resource requirements to meet customer/program requirements to SSC business criteria. Work with functional managers to communicate and prioritize resource requirements and expectations
- Exercise responsibility without direct authority to assemble, plan, hold accountable, lead and motivate team members to achieve goals of quoted program, team, SSC and customer
Education
Waynesburg University
2005 - 2009
Bachelor's Degree in Engineering
Professional Skills
- Strong verbal and written communication skills, analytical and interpersonal skills
- Strong influencing skills, including experience working within a large matrix organization
- Proven negotiation skills and experience implementing EVMS, Risk and Opportunity, and other primary program processes
- Well organized, focused on results, capable of managing multiple projects, excellent time management skills with respect to priorities and self management
- Excellent project and program management skills coupled with strong attention to detail and a high tolerance for ambiguity
- High level of technical competence, problem solving, and organization and communication skills communication skills
- Strong interpersonal and communication skills, with a proven capability to organize large extended teams to a common goal
How to write Global Program Manager Resume
Global Program Manager role is responsible for interpersonal, leadership, influencing, planning, development, managing, negotiation, organization, database, customer.
To write great resume for global program manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Global Program Manager Resume
The section contact information is important in your global program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Global Program Manager Resume
The section work experience is an essential part of your global program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global program manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Global Program Manager resume experience can include:
- Strong organizational and project management skills are necessary to handle prioritizing multiple commitments and projects
- Solid communication skills and business acumen and ability to demonstrate agility across the enterprise
- Leading multiple simultaneous projects at a global level, requiring frequent communication, organization/time management and problem solving skills
- Broadening of global program management skills, and TTS product portfolio
- Demonstrated experience working with multiple cross-functional groups, including business and technical teams that are distributed across the globe
- Senior management / upward facing soft skills development
Education on a Global Program Manager Resume
Make sure to make education a priority on your global program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Global Program Manager Resume
When listing skills on your global program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical global program manager skills:
- Good to excellent skills / expertise in…
- Outstanding strategic chops with an ability to prioritize effectively to focus on the most important things to drive impact
- An excellent technical, analytical, and problem-solving skills with an ability to creatively solve challenging business/technology problems
- Strong facilitation, influencing, and behavioral change management skills including conflict resolution
- Good listening skills with the ability to interpret the customers' needs
- Excellence in project management with strong influencing skills to be able to get work done through others
List of Typical Experience For a Global Program Manager Resume
1
Experience For Senior Global Program Manager Resume
- Strong and verified business demonstration skills
- Strong online skills – social management, website construct content production
- Demonstrated ability to influence senior managers and build consensus among groups of senior managers with diverse priorities
- Experience and 2 years of relevant experience
- Ensure regions are effective in supplier and vendor management and ensure global effectiveness
- Ensure global communication products are effectively implemented to local clients
2
Experience For Global Program Manager Sustainability Resume
- Operational excellence – ideally experience in creating and implementing external and internal facing programs
- Experience in one or more of the following disciplines: Project Management, Operations, Engineering, Finance, Procurement, Product management
- Responsible for measuring and reporting the effectiveness of assigned HEC communications
- Experience leading large, global and diverse virtual teams to deliver outstanding results
- Peer coaching new GPMs for effective on-boarding into role
- Teammates. Partners who listen to ideas, share thoughts and collaborative work together owning a good team culture and moving the business forward
- Experience managing travel industry accounts
- Good understanding of the SGS organization
- Related experience with marketing or sales programs
3
Experience For Technical Global Program Manager Location Resume
- Maintain and manage Operations logs with Client. Prioritizing needs with client when necessary
- Strong working knowledge of Microsoft Office Suite with an emphasis on MSFT Excel and PowerPoint
- Supports GPT cross-functional planning, prioritization and operations
- Smart, collaborative colleagues – interested in building the best traveler experience for our customers
- Solid understanding of the S&OP+ process and how the Activity Management process fits into the overall enterprise
- Demonstrated expertise in managing complex projects with significant business impact
- PMP, Six Sigma certification or experience working on process/operational optimization
4
Experience For Senior Global Program Manager of Employee Onboarding & Success Resume
- Demonstrated ability to change and improve processes and influence behaviors
- Solid track record of operational results
- Variance analysis, validation and verification of rent and power invoices. Increase efficiency between budgetary and reporting mechanism for rent and power
- Build relationships inside and outside of Global Project/Program Team to enhance effective communication
- Prepare and execute effective Global Program strategy with support of program steering team
- Ensure Prototype Cost & Quality Effectiveness from plant
- Experience in business operations
- 5). Share best practices globally to standardize experience & drive efficiency
- Travel management experience
5
Experience For Nossce Global Program Manager Resume
- Customer focused, proven results to drive mutual value
- Identifies and utilizes the most cost-effective, high-impact communication tools available
- Reliable experience of a solution based approach
- Development and execution of the consolidated projects plan delivered by us
- Establish and implement a measurement strategy aimed at monitoring the effectiveness of the talent acquisition programs
- Escalate issues as they relate to Talent Acquisition priorities, goals, strategies, resources and key initiatives
- Engage with senior leadership and stakeholders across the company to define project priorities and requirements
6
Experience For Global Program Manager, Launchpad Resume
- Experience in a technology-based environment, ideally an accelerator or incubator business
- Experience as Program Manager or Project Manager
- Assists in the selection and implementation of technology solutions that enhance traveler experience and program efficiency
- Preparing, analyzing and presenting data on key impact areas
- Supporting and coaching project support team members
- Monitoring, mentoring and motivation of project managers, coordinators and associates
- Maintaining key Account Strategy whilst coordinating with local account management to deliver overall benefit and value
- Working knowledge of the online advertising
7
Experience For TTS Global Program Manager, VP Resume
- Influencing and obtain buy-in from senior business leaders and stakeholders
- Maintaining key relationships with global partners, internally and externally
- Driving execution and achievement of the right results
- Writing clear and concise communication; this includes monthly and quarterly business reviews
- Working creatively around the associated complexities in a highly inter-dependent team and the ability to embrace new technologies
- Working Knowledge of Microsoft Word, Excel, Outlook, Google Docs and Dropbox
8
Experience For TTS Global Program Manager Resume
- Ensuring accurate compilation and approval of all project schedules
- Establishing metric-based Quarterly Business Reviews with all key customers
- Working knowledge of SharePoint, SalesForce
- Understanding of multi-cultural environments and confirmed capability to adapt accordingly
- Outstanding program management with ability to manage multiple, cross-functional projects simultaneously
9
Experience For Global Program Manager, Building Resume
- Served as lead for all global events developing overall strategy, messaging, positioning, and programming for SAP HEC
- Provides program/project management expertise to the GPT driving planning excellence, ongoing monitoring
- Keep consistency across the global projects from executing, supervising to being innovative
- Responsible for proactively identifying and flagging issues and potential bottlenecks within the DDPP plans and resource forecast; and proposing solutions
- Assist in creating and executing strategy to diversify customer base and assist to expand vehicle content
- Act as team leader, interacting with the corporation, the customer and/or third party vendors in program development, planning and implementation
10
Experience For Global Program Manager, SMB Services Resume
- Provide training, onboarding and education on the QuEST process to be spoke leads
- Define and execute the project plan from design to release, securing resources, and running implementation
- Lead the interlock between GCS and Global Operations for annual planning, IT and project funding and resources
- Ensure adherence to cost, schedule, and scope constraints by tracking budget and forecasts utilizing a formal Statement of Work (SOW)
- Work with the Global Account Manager in identifying and progressing sales opportunities
- Helps program team continuity during PTM transitions and through on-boarding of new PTMs
List of Typical Skills For a Global Program Manager Resume
1
Skills For Senior Global Program Manager Resume
- Solid problem solving skills including root cause analysis and corrective action plans
- Effective problem solving skills and able to resolve conflicting situations
- Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority
- Excellent communication and planning skills with the ability to present to and influence senior leadership inside Qualtrics and with our customers and partners
- Demonstrated experience and success at leading cross functional programs and validated ability to influence and lead without direct management authority
- Experience communicating effectively across a multitude of platforms with remote team members
- Strong program management skills in resource, task, and budget planning
- Effective communication skills including
2
Skills For Global Program Manager Sustainability Resume
- Strong project management skills including ability to simultaneously lead multiple, complex projects
- Proven analytical skillset in the context of demand forecasting and management
- A demonstrated track record of working effectively with a range of cross-functional partners
- Demonstrated leadership skills to guide and influence stakeholders, in addition to being a People Manager
- Strong project management skills, ability to influence, while being agile and nimble
- Solid project management skills, having managed and been part of a successful delivery of complex projects on-time and on budget
- Strong change management and communication planning skills
- Supplier Management and Purchasing skills and experience required
- Good listening skills with the ability to interpret the customer’s needs
3
Skills For Technical Global Program Manager Location Resume
- Strong interpersonal skills including ability to interact with and influence associates at all levels
- Strong written and verbal communication skills for all levels
- Excellent customer contact, negotiation, and problem resolution skills
- Excellent presentation, database management a, d computer skills
- Excellent presentation, database management and computer skills
- Strong leadership and program/project management skills
- Strong verbal and presentation skills to senior directors and C level executives
4
Skills For Senior Global Program Manager of Employee Onboarding & Success Resume
- Strong communication and people skills with the ability to manage difficult situations and drive consensus across organizations
- Outstanding project management skills and an attention to detail, with an ability to manage multiple in-flight initiatives
- Proven experience in identifying capability gaps and developing training plans to address
- Experience leading cross functional teams with a strong understanding of finance and procurement
- Strong understanding and demonstrated proficiency of using PrP process to manage large, global projects
- Proven experience in travel program implementation including but not limited to agencies, tools, policies and upcoming innovative travel technologies
5
Skills For Nossce Global Program Manager Resume
- Expert planning and tracking skills, with the ability to capture details and summarize across GPT/program
- Proven experience partnering closely with product management, sales, operations and marketing teams in a matrixed organization
- Polished communication and presentation skills, including executive-level written and oral communication and recommendations
- Track record of developing strong, collaborative partner relationships that result in strong joint businesses and material impact on the business
- Manage project and cross functional issues with business leaders demonstrating negotiation and resource management skills
- Experience in a systems, software, process automation or application engineering capacity with project management experience
6
Skills For Global Program Manager, Launchpad Resume
- Minimally 12 years of experience in a systems, software, process automation or application engineering capacity with project management experience
- Proven experience managing enterprise level programs
- Comfort in navigating systems and process to effectively drive program of program deliverables and activities
- Communication and comms strategy skills with an understanding of how to make complex messages land within a large organization<span
- Vision, influencing skills and tenacity required to drive initiatives through completion and to leverage peer influence
- Finance , Quoting, Commercial and Negotiation Skills, Cosma CBA - required
7
Skills For TTS Global Program Manager, VP Resume
- Exceptional communication, writing and content development skills
- Analytical mind-set and problem solving skills with high attention to detail
- Demonstrated proficiency in website user experience and instructional design
- Develop defined and agreed-upon success metrics to effectively measure, track, and report on program performance
- Understanding & experience initiating continuous improvements and pursuit of improved ways of working, communication and project management
8
Skills For TTS Global Program Manager Resume
- Managing the prioritization and trade-offs between different business groups, maximizing efficiency gains without compromising on quality
- Creating a best-in-class experience for your stakeholders, including launch roadmaps
- Responsible for the management process associated with tracking, directing, prioritizing, and delivering on the VAVE projects
- Experience building & developing training programs from needs analysis to completion of training
- Comfortable navigating complex organizations with a strong understanding of professional services operating models
- Experienced in financial costing / pricing required as well as an in-depth knowledge of contracts and associated quoting processes
- Experience managing system developments throughout the project’s lifecycle from requirements gathering through solution deployment and testing
- Provide status reporting/tracking and effective communication – to plants, engineering managers / GMs
9
Skills For Global Program Manager, Building Resume
- Experience with IT recruiting as well as Project Staffing and SOW business
- Experience in designing and implementing community driven programs/initiatives
- Experience required in developing and driving complex customer and/or partner programs
- Experience in managing innovation processes and advising management
- Demonstrate understanding, knowledge, and awareness of as well as empathy for the challenges facing sales professionals and sales management
- Experience managing cross-functional teams and in resource planning
- Strong understanding of the global logistics market including logistics provider capabilities and competitor landscape
- Balance competing demands for resources and adapt to changing priorities
10
Skills For Global Program Manager, SMB Services Resume
- Strong executive presence including the ability to set clear expectations and hold co-workers accountable for meeting commitments
- Resilient in dealing with competing demands, priorities and challenges
- Proven ability in supporting cross-functional teams and working in a global environment
- Experienced in managing supplier / subcontractor relationships, contracts, and assuring stellar subcontract performance
- Program/project management experience working with cross functional teams displaying leadership capabilities
- Experience defining and operationalizing governance for global technology platforms
List of Typical Responsibilities For a Global Program Manager Resume
1
Responsibilities For Senior Global Program Manager Resume
- Experience in successfully managing complex technology projects and programs which include external suppliers through the full project lifecycle, from conception through rollout and ongoing support
- Has effective skills in Program Management and Time Management
- Demonstrated analytics experience developing business plans and analyzing programs
- Work experience in sales, marketing, consulting or product
- Experience thinking strategically about issues and influencing internal and external stakeholders
2
Responsibilities For Global Program Manager Sustainability Resume
- Ensure metrics are in place to measure GPM Program effectiveness (NOC Closure, Engineering Budget Adherence, Global Program Tooling Allocation, etc.)
- Strong understanding of engineering, systems start-up and maintenance functions
- Strong financial understanding. P&L, Quoting& BOM
- Strong financial understanding. P&L, Quoting & BOM
- OEM experience and understanding of requirements
- Experience leading cross-functional teams to drive results
3
Responsibilities For Technical Global Program Manager Location Resume
- Relevant engineering or transformation experience
- Operate as ‘Chief of Staff’ for Executive and Cross Functional committee overseeing Sales Enablement
- Experience managing projects within the CVP/PCP framework
- Experience at working both independently and in team-oriented, collaborative environment
- > 8 years sales, engineering, or operations experience
- Solid understanding of managerial finance as it relates to program and business metrics
- Program Management / Project Management / Marketing Manager experience for large or global programs
4
Responsibilities For Senior Global Program Manager of Employee Onboarding & Success Resume
- Experience working in an IT program manager role, with a focus in customer relationships / service
- Direct experience managing all phases of software Implementation project lifecycle
- Direct experience managing work-streams, releases and project management personnel on programs
- Direct experience managing programs of 3 or more releases/all phases of software Implementation project lifecycle
- Experience managing complex programs/projects
- Experience managing cross-functional, globally dispersed teams
5
Responsibilities For Nossce Global Program Manager Resume
- Strong working knowledge of Microsoft Office Suite with an emphasis on Excel, and PowerPoint
- Three (3) years of related experience is required; assuming education requirements are met
- Experience working in fast paced, high-growth, and results orientated environment that demands excellence
- Experience working on a global team with ability to understandglobal cultures and localize solutions
- Proven ability to lead significant travel related projects including system implementations
- Proven success if using data to drive decision and trends
- Demonstrated track record of success working on an international multidisciplinary drug development team, preferably in a complex matrix environment
- Demonstrated acumen in delivering projects and program technology and the development of technology solutions
6
Responsibilities For Global Program Manager, Launchpad Resume
- Program management experience leading complex pharmaceutical projects in a multi-disciplinary, global environment
- Proven ability to communicate clearly and present key information objectively to all levels of the organization including executive management
- Experience/training in laboratory hazards and pilot plants
- Experience with Electronics product lines and manufacturing
- Experience working with diverse cultures on a global basis
7
Responsibilities For TTS Global Program Manager, VP Resume
- Strong automotive APQP understanding
- Ensure excellent communication flows with the client, team and Network Offices at all times
- Build relationships in and outside of Global Project/Program Team to enhance effective communication
- Assists in the selection and implementation of technology solutions that enhance traveller experience and programme efficiency
- Monitor daily work and performance of PMs in the GDCs and assist with development plans for team members. Address inadequate and reinforce good performance
- Prioritize issues and make decisions within the guidelines of the defined business processes
- Demonstrates through their leadership, team participation and adherence to the process
- Operating as the first line of defense and helping travelers get home is required
- Understanding of risk assessment and contingency planning
8
Responsibilities For TTS Global Program Manager Resume
- Operating expertise with a track record of getting things done through cross-functional partnerships
- Understanding of and passion for Diversity, Inclusionand Belonging
- Setting and resetting customer expectations
- Reporting and crisis management of client related cargo theft threat and incidents
- Ensuring that the investment process is implemented by the leads for the PWG
9
Responsibilities For Global Program Manager, Building Resume
- Understanding of and passion for Diversity & Inclusion
- Understanding of LinkedIn’s business, structure, processes and governance
- Understanding of web technologies and the innate curiosity and desire to learn more
- Working knowledge of various GDS systems Amadeus, Apollo, Galileo, Sabre, Worldspan or another local GDS
- Facilitating solutions for Flex and the customer
- Engineering change control processes and evaluation of change options and cost management
- Superb communicator (both written and oral) capable of adjusting messaging for C Level and others depending on the audience
- Ensure Regions are operating in a globally standardized fashion, utilizing documented processes while continuing to look for efficiencies
- Thought leadership and understanding of best/next recruiting practices which could include some of the following: technology, processes, analytics & compliance
10
Responsibilities For Global Program Manager, SMB Services Resume
- Responsible for identifying and capturing action items and for liaising with Program Team Members (PTM) on follow-up activities and deliverables
- Able to manage challenging situations, including working with people in multiple time zones
- Background in evaluating and qualifying key business cases for investment or licensing
- Customer relationship management – influencing, conflict resolution, problem solving, negotiating – expert level
- Close financial monitoring of projects i.e. budgets, change orders, invoicing, payments
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