Global Senior Manager Resume Sample
Ben Volkman
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Detroit,
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Work Experience
Global Senior Manager
11/2015
-
PRESENT
Houston, TX
- Lead the strategic input process to formulate a cohesive campaign plan that can be served as a blueprint for others to development supporting campaigns and programs across the globe
- Create and write campaign briefs that clearly outline the strategy, objective, messaging, campaign offers, themes and reasons to believe
- Collaborate with cross functional teams (i.e. field marketing, product marketing, brand and content, digital, etc) to ensure effectiveness and applicability of campaigns for various regions
- Become an advisor and ambassador that supports campaign framework and planning to assist regional or functional plans
- Utilize project management tool and create project plans to ensure cross functional teams are aligned to campaign milestones and produce regular status reports to inform broader teams
- Guide and assist regional marketing and extended marketing teams to plan and develop subsequent programs (align to the campaigns)
- Ensure campaign consistency across platforms and channels
- Partner with Marketing Operations Manager to track results, offer insights to reports and communicate effectively to the key stakeholders
Global PC&L Senior Manager Ppic
10/2010
-
05/2015
San Francisco, CA
- Analyze the results of campaigns and drive improvements through scalable, efficient processes to optimize our resources at all times
- Partner with Marketing Operations Manager on maintenance of campaign production-related tools (calendar, project management, asset management tool, etc)
- Visual and verbal use of the master brand and sub-brands
- Creation of descriptive or promotional endorsement lines
- Communications about the brand to employees of the acquisition
- Continually evaluate and evolve the message architecture against business strategy and competitive landscape
- Guide the verbal presence in the digital space, particularly in relation to the master brand, business brands, and acquired company brands
- Oversee the development of names for assets, alliances, joint ventures, and sponsorships in partnership with marketing and business leads
Senior Manager Origination, Global Solutions
11/2004
-
05/2010
Dallas, TX
- Advance the company’s global stakeholder engagement in the areas of social and environmental sustainability
- Manage social and environmental sustainability crisis and risk mitigation issues to maintain and strengthen company’s reputation
- Translate business goals into successful search marketing campaigns and keyword strategies
- Plan, develop, and execute campaigns that successfully increase search ranking, web traffic and conversion rates
- Test and analyze keywords, advertising copy, landing pages, and positioning to maximize results
- Develop and manage PPC bidding strategies
- Manage day-to-day search marketing campaigns
Education
Texas A&M University
1999 - 2003
Bachelor's Degree in Electronic Engineering
Professional Skills
- Compelling and persuasive communicator (oral and written) with excellent interpersonal skills
- Excellent client management skills to manage expectations and also ensure Starcom work is merchandised well to the clients
- Strong Excel and PP skills
- Excellent MS Office & presentation skills
- Significant pharmaceutical leadership experience with specialty products, including success track record of leading strong commercial teams
- Proven experience of working across multiple markets and a franchise environment
- Demonstrates strong cross functional and/or cross geographical influence and leading without authority capability
How to write Global Senior Manager Resume
Global Senior Manager role is responsible for reporting, leadership, excel, finance, training, integration, database, procurement, architecture, manufacturing.
To write great resume for global senior manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Global Senior Manager Resume
The section contact information is important in your global senior manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Global Senior Manager Resume
The section work experience is an essential part of your global senior manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous global senior manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular global senior manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Global Senior Manager resume experience can include:
- Strong managerial and organizational skills; accurate and detail-oriented as well as the ability to communicate effectively with staff at various levels
- Communicate efficiently with peers and higher management, with good presentation skills
- Excellent communication (verbal and written) and interpersonal skills (site personnel to ‘C’ suite)
- Related experience and/or the equivalent combination of training and experience which indicates the ability to do the job
- Experience managing vendors and experience with contracts, SLA’s and negotiations
- Work with VMware’s global support teams to effectively collaborate globally for all change readiness items
Education on a Global Senior Manager Resume
Make sure to make education a priority on your global senior manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your global senior manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Global Senior Manager Resume
When listing skills on your global senior manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical global senior manager skills:
- Have excellent time management skills, through optimizing of allocated equipment and resources to deliver results on time
- Excellent Analytical and reporting skills and proficiency in Excel
- Can operate effectively within a fairly fluid matrix management structure
- Strong understanding and experience working within an Agile software development process
- Leadership, communication, influencing and collaboration skills are required
- Prior experience in Project/Program Management demonstrating the ability to successfully complete large, complex and international projects
List of Typical Experience For a Global Senior Manager Resume
1
Experience For Global PC&L Senior Manager Ppic Resume
- Experience in materials, inventory, supply chain management experience in a High Technology Mfg. environment
- A proven track record of achieving successful outcomes through negotiation, influencing and collaboration
- Working with Enterprise customers to understand how they use VMware’s Cloud services, and providing valuable feedback to business and development teams
- Assuming responsibility for developing detailed knowledge about VMware’s Cloud Services specific product and features
- Ensure affiliate’s launch readiness and execution excellence via clear and concise communication, guidance & monitoring
- Develop and execute Category Sourcing strategies that are aligned with the business/ sector needs
- Lead team meetings, Supplier workshop sessions focused on Costs/Innovation etc. and provide updates to Global Packaging Procurement Leadership Team
- Constantly evaluate, analyze and optimize performance
- Collaborate with Marketing Director(s) and cross-functional business leaders to develop global ABT-494 Patient Engagement & Digital strategy in RA to achieve business objectives and goals including patients’, market and financial results
2
Experience For Global Consolidation, Senior Manager Resume
- Collaborate with Marketing Director and cross-functional business leaders to build, manage and execute overall Quality of Care strategic plan to achieve business objectives and goals including patients’, market and financial results
- General management of a number of VMware’s existing customer support cloud services teams (local, regional and global), including hiring, management, and professional development of support managers and staff
- Clear leadership skills at a senior level and ability to convey a positive and professional demeanor
- Proven track record of accomplishment and effectiveness within organizations
- A proven ability to innovate, adapt and execute in a dynamic environment
- Partner with peers in other regions to ensure a consistent employee and customer experience. Some travel required
- Work with VMware’s internal teams to implement formal feedback mechanisms for incidents, causes, and resolutions
- Take direction and then work independently and self manage. Self-motivated, team player, and detail oriented
3
Experience For Senior Manager Origination, Global Solutions Resume
- Management of assigned budgets, as needed or available
- Be readily accessible and available for ad-hoc team or individual needs. Provide cross-functional communications across and outside of GSS, as required
- Manage monthly, quarterly and annual global financial statement consolidation process, including complex legal entities structures in the Americas, EMEA and Asia-Pacific regions.Review the Company’s global consolidation for accuracy and completeness
- Be the Business Process Owner for the global consolidation process and assist in the Company’s Sarbanes-Oxley compliance efforts in connection with the consolidation process
- Ensures reports showing key efficiency, performance, and quality metrics are accurate and available. Coordinates with IT and Operations
4
Experience For Senior Manager, AWS Global Processes Resume
- Develops benchmarks using metrics, industry standards and original concepts
- Liaise with company’s regional controllers to understand the regional fluctuations
- Review analytics of foreign subsidiary and consolidated financial statements to ensure accuracy, US GAAP compliance and adherence to the Company’s policies
- Assist the Company in its pursuit of increased global consistency, increased automation, adoption of best practices and increased accuracy where possible in the Company’s general ledger accounting processes, in particular, around foreign currency accounting
- Directly manages a team of 10 or more Analysts and Planners
- Maintain accurate measures of forecasts, capacity plans and schedule plans accuracy by individual analysts as well as globally
- Ensure that forecasts, capacity plans and schedules are generated in a timely and precise fashion
- Simulates different scenarios and develops contingency plans for unexpected events
- Taking a bird’s eye view “Big Picture”, overseeing and ensuring integration between the specific Process and other processes (e.g. safety, security, availability, capacity and scaling)
5
Experience For Senior Global Standards Manager Resume
- Work with Juniper’s contract manufacturers to reduce excess inventory through supply / demand matching of global excess and obsolete inventory; Perform inventory analysis
- Develop relationships with Juniper’s strategic suppliers
- Lead entire Global registration process in Common Works Registration (CWR) and all other formats for affiliates, third parties and digital partners
- Oversees Manager and two Consultants/Senior Consultants
- Develop TCO road map and execute to become best in class
- Interface with Customers, Procurement Business Partners, and Suppliers on Category Strategies
- Collaborate with Stakeholders to Deliver Strategic Solutions
6
Experience For Senior Global Materials Manager Resume
- Provide advice to senior and executive management on strategic decisions related to the category
- Ensure Supplier Performance Management
- Deliver overarching framework and thinking for campaign categories – updated quarterly/ twice per year. Work with Strategy and Planning Directors on how this fits within the overall Etihad communications framework
- Deliver tactical, ongoing best practice through to campaign activation level managed by Starcom Etihad client team. Ensure team are connected to bigger strategies and campaign portfolio management oversight
- First point of contact for all client briefs within this campaign portfolio types. Ensure team are delivering all requirements – plans, reporting, finance, insights and recommendations
7
Experience For Senior Change Manager, Global Markets Resume
- Develop internal briefs for local Starcom offices, and PM Practice teams (including activation). Ensure clarity on briefs and manage all delivery to meet client deadlines
- Consolidate into one strategy, rationale and media plan. Work with other agency partners on interagency response where required
- Lead on the management from strategy to activation (with executives/ manager support) leading practices, activation and clients on key deliverables
- Maintain relationships with Starcom product team leaders to deliver specialists to the account to maximise client value across relevant products & tools
- Deliver competitive insights, industry news and relevant new opportunities proactive to the client
- Work with BD / Starcom Management to identify and develop new market revenue streams as the Etihad media business expands -Ensure best practice Operations at all times, managing account junior resource to deliver
- Identify and co-ordinate the required resources to meet the needs of HI product development programs. Responsible for talent development, advancement of the team’s capabilities and succession planning
- Ensure that team planning and decision making align with the broader organization goals and initiatives
- Partner closely with the Architecture, Software Development, Performance Engineering, and Verification & Validation teams to determine, describe, perform and document STE quality assurance activities
8
Experience For Global Senior Manager, Workplace Solutions Resume
- Hire, mentor and train Regional STE teams. Provide leadership, including performance management and talent development
- Work closely with the V&V and Performance Engineering teams to align and coordinate the team’s overall recommended test strategy
- Ensure that the STE team develops, maintains and evolves a robust test automation strategy and implementation
- Work with stakeholders to ensure that the system objectives are balanced with overall project objectives
- Build collaborative relationships within teams and across the business to facilitate accomplishment of work goals
- Lead the test strategy to ensure product requirements meet the defined quality standards
- Determine best-value test strategy on new feature requirements
- Guide and empower testers and development teams to investigate, troubleshoot and resolve all mobile and web based issues
9
Experience For Senior Global Device Certification Manager Resume
- Lead or facilitate bug, triage meetings and be involved in investigations and root cause analysis of the Production issues
- Actively enhance performance by fostering team cohesiveness, and continuous improvement. Lead continuous improvement efforts with a strong desire to improve activity of product development
- Communicate in an open, candid and professional manner
- Other tasks and responsibilities as assigned as business needs arise
- Willingness and ability to travel internationally up to 15% of the time
- Motivate and inspire analytical teams
- Identify future Workforce Management leaders and develop the bench strength
- Understand operational considerations. Identify business demand requirements and partners with Business Engagement Leads to deliver annual value improvements and drives competitive advantage
- Lead the global Collections and Accounts Receivable teams engaged in global customer collections, payment applications, and following up on customer payment questions
10
Experience For Global Innovation Senior Manager Resume
- Work with direct and cross-functional teams to plan strategic sourcing direction for category
- Recommend targets for spend reduction, purchasing efficiency, customer services and supplier management
- Recommend resource levels across procurement sourcing categories, projects and functions
- Monitor the implementation of sourcing strategies and contract compliance and participate in the resolution of any constraints or issues
- Communicate sourcing trends and results for assigned categories to the Category Director
- Report metrics to management to increase awareness and drive improvements
- Establish, document and implement processes for Customer Refunds, Suspensions, Write-offs, and Unapplied Cash on customer accounts
List of Typical Skills For a Global Senior Manager Resume
1
Skills For Global PC&L Senior Manager Ppic Resume
- Develop and inspire a team 5+years in leadership experience 3+ years previous Contact Center Workforce Management experience
- Strong credibility with internal customers, and with the supplier community through category knowledge, depth and experiences
- Maintain technical skills and keep up with new technologies
- Liaise effectively with colleagues, business owners and stakeholders for the betterment of the STE teams
- Exemplary team management and leadership skills
- Strong project and process management experience is required
- Experience of defining, executing and monitoring a marketing programme of activity
- Experience of creating analysis driven client deliverables; collating data and creating / curating meaningful output
- Experience of large-scale marketing or learning and development efforts in a global setting is preferable
2
Skills For Global Consolidation, Senior Manager Resume
- Demonstrated track record of identifying root causes to issues and proactively problem solving
- Experience in developing and executing differential gotomarket strategies in diverse major global markets
- Customer Orientation (building and maintaining strong relationships with stakeholders)
- Previous working experience in primary packaging
- Experience in leading multicultural organizations and managing remote teams
- Experienced in leading a team and implementing process improvements
- Develop landing pages with an understanding of visitor engagement, user experience and conversion rates
- Demonstrate competence in power point and excel, specifically fluency with working with pivot tables, and overall numeracy capability
3
Skills For Senior Manager Origination, Global Solutions Resume
- Demonstrated success in partnering cross-functionally
- Demonstrated ability to drive scientific strategy, global positioning, value proposition and global message platforms
- Experience in any of the following
- Significant experience in leading teams
- Build strong technical expertise and engineering leadership within the STE teams and actively support their growth
- Direct people leadership experience in a software, IT or engineering environment
- Experience with automation tools and scripting languages
4
Skills For Senior Manager, AWS Global Processes Resume
- Experience working with Continuous Integration Systems
- Collaborate, gain agreement, and communicate multiple competing priorities
- Lead the global HME Procurement team and ensure that all global and regional category/sourcing activities align with business priorities and requirements
- Excellent working knowledge of MS Office programs, in particular Excel and Power Point
- Extensive expertise in developing metrics to measure the effectiveness of customer support within the organization
- Strong global campaign management
- Good team player, shows relevant initiative and pro-activity
- Able to multitask and change priorities rapidly – shows flexibility
5
Skills For Senior Global Standards Manager Resume
- Experience in global markets operations, IT or project management
- Contact Center Operations or WFM experience (preferably supervisory.)
- Demonstrated competence, achievements and ability to work independently in a fast-paced environment
- Significant experience in procurement
- Identify, Prioritize and Coach all direct reports in development areas
- Experience in software development or automated test script development
- Develop strong relationships with internal WFM and external customers
6
Skills For Senior Global Materials Manager Resume
- Manage & prioritize portfolio of segment specific procurement initiatives
- Proven technical understanding of HME; operational demands, maintenance challenges, OEM suppliers etc
- A strong track record of building robust, collaborative and productive relationships with key Senior Management stakeholders
- Strong commercial acumen and the ability to drive change
- Leading analytical, data driven, and tactical Workforce teams
- Outstanding academic background
- Owner of Company’s Chart of Accounts.Provide training and guidance to users seeking new/changes to segment values, and reviewing/approving requests
7
Skills For Senior Change Manager, Global Markets Resume
- Curiosity about new markets and opportunities, with a real passion for working on a thriving dynamic sector (mobile gaming)
- Drive operating efficiencies by understanding business needs and complex supply markets
- Owner of Company’s Intercompany Accounting Policy.Ensure compliance, provide training and oversee/approve changes to policy
- Develop profitable new International CMS business utilizing Scotiabank’s global footprint from an assigned portfolio to meet or exceed pre-assigned
- Coordinate CWR & other registration development with IT and manage testing with new societies and partners
- Build and Execute Strategic Sourcing and Category Management Plan for Assigned Categories
8
Skills For Global Senior Manager, Workplace Solutions Resume
- Lead Negotiations with Suppliers for Sustaining Purchases
- Accountable for all appropriate processes, techniques and testing used to meet ResMed performance and quality expectations
- Identify and utilize employee strengths, while developing areas of opportunity
- Consistently address performance or disciplinary concerns according to company policy
- Process Optimization & Reporting
- Develop standardized Accounts Receivable and Collections policies and procedures to be used in training and department playbooks
- Establish and maintain operating metrics to identify areas of process improvements and highlight progress
- Develop and track reports on Aged Debt accounts and days sales outstanding (DSO)
- Drive improvement on cash application automation through HighRadius (integrated receivables platform) by standardizing remittance formats with customers
9
Skills For Senior Global Device Certification Manager Resume
- Support the Collections Lead in monitoring the status of collections in order to meet quarterly targets
- Work closely with Accounting Department month end close process Document relevant SOX internal control narratives and identify key controls
- Respond to internal and external auditor requests during quarter-end and year-end audits Some travel required (appx. 10%-20%)
- Brand and Sales Impact Tracking
- Advance world class sensing program to continuously identify trends, technology and business model disruptors, competitor activity, and new market entrants
- Work with VMware’s global support teams to establish requirements for enhancement of existing strategies
- Familiarity with CRM or incident tracking and management systems such as Siebel, Remedy, Clarify, Salesforce etc
10
Skills For Global Innovation Senior Manager Resume
- Sound commercial awareness and appreciation of customer needs
- Manage stakeholder relationships internal and franchise
- Self-driven, passionate for new ideas and solutions
- Work assertively with other agencies and client to drive Starcom POV and agenda
- Support CMB Senior Management on FCC risk management and generally assisting them with the resolution of compliance and operational risk problems in liaison with local FCC, FIU and other SMEs
List of Typical Responsibilities For a Global Senior Manager Resume
1
Responsibilities For Global PC&L Senior Manager Ppic Resume
- Prior experience in Procurement Category Strategy development is required
- Relevant marketing experience within the pharmaceutical industry required (min 2 years in Pharma and overall 5 years)
- Technical and Software experience required
- Experience with WFM Tools; IEX, Verint, eWFM, CMS, Canvas, Avaya, Geotel, etc
- Identify and coordinate ecosystem partnerships required to successfully digitize what we offer, how we deliver and/or how we operate
- Lead teams in a matrix organization, across geographic and functional reporting lines
- Review month end reconciliation of AR related balance sheet accounts
- Monitor day to day operations of the Account Receivable/Payment Applications and Collections Department with locations in Madison, Wisconsin, Dublin, Ireland, and San Francisco, California
2
Responsibilities For Global Consolidation, Senior Manager Resume
- Identify and implement strategies to reduce DSO
- Build strong relationships with global sales organization, revenue team and senior management in order to effectively resolve issues and manage customer escalations
- Develop action plans and follow-up to completion
- Support organizations, regions, and offices as required, to define and plan for mobility needs
- Manage a spend > £70m (best estimate) by creating comprehensive global sourcing strategies lab equipment services, operating with a truly global and strategic mindset
- Build strategic relationships with a network of senior GSK global stakeholders, to understand business requirements, identify opportunities to create value and to position Procurement’s value proposition. Align sourcing strategies accordingly
3
Responsibilities For Senior Manager Origination, Global Solutions Resume
- Deliver global benefits identified in strategies through effective strategy execution, aligned to assurance of supply (risk management), compliance, quality, service, cost and innovation
- Engage stakeholders, Finance and other relevant functions in the sourcing strategy delivery and execution
- Build strategic relationships with key suppliers at a senior level and lead processes to ensure value is driven from these relationships. Ensure BUs considerations are accounted for in supplier relationships. Leverage the Business Review Meeting process to drive the relationship
- Build the organizational capabilities necessary to implement GSK strategy, now and in the future
- Ensure appropriate communication strategy is in place and in use within the relevant Procurement and business customer networks
- Identify and implement category specific savings levers
- Monitor and adjust category compliance (e.g. risk, spend, quality, supplier segmentation, management)
- Deliver category savings and scorecard metric targets
- Maintain supplier segmentation map for category; build partnerships with strategic suppliers
4
Responsibilities For Senior Manager, AWS Global Processes Resume
- Broad knowledge of the market forces shaping a customer’s business context (e.g. supplier base, legal & regulatory environment, sources of competitive advantage)
- Change management experience with large and complex organizational transformations
- Independent self-starter and able to motivate others to accomplish ambiguous tasks
- Own and strengthen relationships with key customers
- Source, mine & qualify accurate sales & cost data through a variety of interfaces
5
Responsibilities For Senior Global Standards Manager Resume
- Lead & influence internally & externally, across divisions, functions, & across all levels of the organization
- Speak a second language helpful but not required
- MBA from a top tier program (optional)
- Detail oriented, able to demonstrate high compliance to policy and procedure, yet adaptable, striving for the highest standards, and continually improving process
- BA/BS or equivalent Workforce Management &/or Call Center Leadership
- Lead meetings and workshops with cross functional business partners and suppliers
- Perform up to 20-25% domestic and/or international travel
6
Responsibilities For Senior Global Materials Manager Resume
- Access supplier capability and innovation for the business
- Manage and mitigate supply risk
- Commitment to excellence and the implementation of ‘world class’ best practice
- Directly support the implementation of the global business bold plays across Deloitte’s five global business units (Audit, Consulting, Risk Advisory, Financial Advisory, and Tax & Legal)
- Have direct oversight of the HME Supplier Relationship Management (SRM) program. Ensure it is fully aligned to achieving Rio Tinto’s short to long term objectives (value and safety)
- Undertake and manage the negotiation of high-value and complex global HME supplier contracts
7
Responsibilities For Senior Change Manager, Global Markets Resume
- Build strong and productive Senior Management stakeholder relationships with global product groups, business units, major projects and operations; in order to understand their unique requirements and ensure that the global HME Procurement strategy and team is aligned on delivering against these requirements
- Be fully informed on the global HME market from an innovation, technology, automation and continuous improvement perspective
- Work in a complex environment due to a fragmented suppliers base and, non unified business requirements
- Anticipate future evolution due to RPA (robot, process and automation)
- Work closely with the Global Category Manager for Lab equipment
8
Responsibilities For Global Senior Manager, Workplace Solutions Resume
- Provide guidance and support to CMB sites in conjunction with experts across the financial crime divisions, and other offices
- Cultivate strict FCC compliance and operational risk culture across CMB
- Business and customer consideration for compliance and operational risk measures
- Act as primary contact for the sale of international cash management solutions for the Bank’s customers
- Ensure customer enquiries, concerns and complaints are resolved to the customer’s satisfaction, resolving same within authority or by escalating to the appropriate contacts
- Strong with Data
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