Governance Manager Resume Sample
Delilah Osinski
3145 Hudson Lane,
Philadelphia,
PA
+1 (555) 642 2019
Work Experience
Governance Manager
05/2015
-
PRESENT
Houston, TX
- Proven financial sector experience, preferably in a risk management, internal audit, operational risk, legal and compliance role in an investment or large commercial bank, accountancy/consultancy firm or regulator
- Assess and challenge findings
- Solid verbal and written communication skills with excellent negotiating, influencing skills; assertive and persuasive
- Solid organizational, analytic and multi-tasking skills
- Interacts with external examiners and coordinates with internal audit and Corporate Compliance Testing within position’s area of focus
- Collaborate with Control Teams on strategy and direction to establish appropriate RCSA Assessments that properly reflect the relevant operational risks and controls for business units within the Consumer Banking sub-LOB
- Adopt CCB Control Standards in all RAUs including: PRC/MPH/Hierarchy Levels and Foundational control structure
- Work with Control Teams to rationalize, and reduce the number as appropriate, the RCSA content to maintain a focus on significant processes, risks, and key controls
IT Governance Manager
02/2012
-
02/2015
Los Angeles, CA
- Conduct Quality Reviews and tracking metrics to assist control teams in maintaining RCSAs within established standards and focused on relevant operational risks and controls
- Oversight the successful and timely recording to FORCE changes as needed from recent process mapping sessions and process/control walkthroughs
- Give clear guidance and direction to Control Teams to incorporate guidance required for various Control Programs (e.g. Key Matters, Foundational Assessment, and other regulatory topics)
- Provide training, job aids, and other assistance to improve control officer and analyst understanding of the RCSA program, risk and control concepts, and internal procedures
- Monitoring and report to Control Team leadership outliers in standards and facilitate approval proceedings for appropriate exceptions
- Champion the use of RTB technical standards, procedures and best practice across Functions using Validating Controls to target and measure
- Set and Enforce processes governing RTB disciplines as aligned to validating controls
- Perform on-going review, maintenance and improvement of RTB processes and leverage best practice for the efficient and compliant delivery of IT
Risk & Governance Manager
07/2007
-
09/2011
San Francisco, CA
- Lead, Manage and Chair Functions Technology High Risk CAB and the Change approval outcome
- Establish and maintain relationships with all of the required key stakeholders both within and external to the Business Unit
- Participate in providing RTB metrics and identifying and owning improvement programs via maturity assessments and consultancy
- Feed into and on occasions lead manage monthly RTB governance board across Functions Technology
- Produce, review, verify and own MI to support best working practises and initiatives and identify hot spots in relation to validating controls
- Manage Change Freeze or Heightened Awareness period for Functions. Engage with Senior Run the Bank Leads to understand scope and support the decision by the production of MI. Ensure that wider Communications across Functions is delivered
- Review Change requests and confirm readiness for implementation
Education
University of Phoenix - Omaha Campus
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Strong organizational and prioritization skills; ability to manage competing priorities effectively in a fast-paced environment
- Excellent people skills with a strong focus on building and working within a high performing functional team
- Strong interpersonal and communication skills with a proven ability to influence decision making at senior levels
- Strong leadership skills; operates as a global leader with understanding and appreciation for regional differences is required
- Excellent interpersonal skills and the ability to build relationships across functions in order to collaborate effectively to achieve common goals
- Build relationships at all levels, both internally and externally and have strong communication and influencing skills
- Demonstrated project management skills and exposure to interpreting analytics
How to write Governance Manager Resume
Governance Manager role is responsible for analytical, influence, interpersonal, business, influencing, advanced, software, reporting, analysis, languages.
To write great resume for governance manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Governance Manager Resume
The section contact information is important in your governance manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Governance Manager Resume
The section work experience is an essential part of your governance manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous governance manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular governance manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Governance Manager resume experience can include:
- Experience in identifying and managing compliance risk effectively
- Solid interpersonal and influencing skills
- Highly organized and detail-oriented; strong judgement and problem solving skills
- Communicating effectively to gain understanding, facilitate agreement and convey clear messages
- Working with Product and ICB colleagues to develop and deliver a framework to allow the business to effectively understand and manage risk
- Problem solving skills, using fact-based decision making, working collaboratively with others
Education on a Governance Manager Resume
Make sure to make education a priority on your governance manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your governance manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Governance Manager Resume
When listing skills on your governance manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical governance manager skills:
- Excellent written and verbal communication skills; good team player; highly motivated self starter; good relationship builder with strong diplomacy skills
- Strong planning, organizing and follow-up skills together with a strong analytical thinking
- Demonstrated organisational, time management and prioritising skills
- Experience in regulatory compliance and/or risk and control management Strong relationship and stakeholder management skills
- Excellent written and oral communication skills with strong attention to detail are required
- Excellent communication skills, being able to translate often complex technical risk and control matters in a way appropriate for varied audiences
List of Typical Experience For a Governance Manager Resume
1
Experience For IT Governance Manager Resume
- Experience of managing a support service to meet contractual SLA’s. Proven experience of managing customer expectation
- Strong skills with SAP’s internal financial controlling tools, SAP Business Objects tools, and MS Office
- Proven ability to work effectively with at all levels within an organization
- Excellent mathematical computational skills
- Is adept at analysing and resolving problems through above-average clarity of thought, attention to detail, observation and listening skills, and persistence
- Experience leveraging Information Security Governance frameworks and a strong understanding of industry best practices, such as NIST, ISO 27001 and FFIEC
- Proven experience in assessing and planning IT capabilities, IT cost and performance management
2
Experience For RTB Governance Manager Resume
- Proven experience of working within an in-house creative agency for a leading pay TV company
- Technical reporting skills using Excel, PowerPoint, Sharepoint and other technology solutions
- Client Focus – demonstrates clear understanding of importance of effective customer service, internally & externally
- Ensure that Product is fulfilling ‘1st Line of Defence’ obligations effectively as define by the Enterprise Risk Management Framework
- Collaboration skills: works a team player, seeking to engage with others to achieve results
- Advanced skills in excel and/or proprietary product modelling software is essential
- Communicates effectively, clearly and appropriately by using a range of styles to engage the required audience
- Effectively communicate pipeline status to stakeholders and senior management
- Effectively engages business partners, suppliers and vendors to properly tune and maximize capabilities to leverage information technologies for the business
3
Experience For Risk & Governance Manager Resume
- Proven experience in change program management
- Train and develop skills to foster the culture and project management performance
- Solid background and practical experience in IT processes
- Related digital banking, risk management, and governance experience and/or training, or equivalent combination of education and experience
- Process management, project/program management skills are an advantage
- Demonstrated experience running a comprehensive security awareness program
- Min.5 years of experience in related area (process implementation, IT projects etc.) with min.2 years of management experience
- Prior experience with direct exposure to the Board and senior leadership
4
Experience For Model Governance Manager Resume
- Sharing good practice, driving forward new initiatives and ensuring consistency of approach with colleagues
- Understanding of AFS licensing requirements and project management experience
- Creating solid relationships with our customers and stakeholders to provide a value added service
- Understanding of and experience with data privacy and customer consent processes
- Consulting and/or IT audit experience desirable
5
Experience For Technology Governance Manager Resume
- Experience performing, managing and running Information Security audits
- Strong understanding of the key aspects of regulation impacting the business including: GDPR, FATCA, MIFID II
- Demonstrate a range of styles and techniques in communications, including influencing and negotiating with a broad set of stakeholders
- Responsible for managing the HR Divisional Risk Committee and ensuring effective oversight of Risk Management delivery
- A proven capacity to work under pressure and to be comfortable working to tight deadlines and working flexibly, when needed
- Experience in developing and delivering presentations to management
- Proven track record generating quantifiable operational process improvements and exceeding stakeholder expectations
- Experience consulting with internal process partners, customers, or dealers in digital technology by leveraging in-depth product and technical expertise
6
Experience For Oversight, Monitoring & Governance Manager Resume
- Experience of working in a marketing and communications team
- Marketing experience in a leading pay TV company
- Experience acting strategically in establishing program goals, benchmarks and evaluation of programs
- Experience interacting influencing at a Sr. level
- 2) Experience with systems inventory processes and adhearing to regulatory requirements including PCI-DSS and SOX
- Experience in Training and delivering business advice
- Ideally, some experience in IFRS accounting standards
7
Experience For Information Governance Manager Resume
- Experience in engaging with a range of senior management across the enterprise
- Knowledge and experience in blue chip consumer businesses, operating in a regulated environment
- Ensure effective running of NAPA Committee meetings
- To be pivotal in driving a strong risk and governance culture in operations
- Strong understanding of UK regulatory environment & FCA regulations
- Initiate increased value creation and operational effectiveness while leading efforts in support of the transformation agenda
8
Experience For Digital Governance Manager Resume
- Experience leading an analytics or Information delivery or Business Intelligence team
- Experienced in applying the LMI code
- Significant working experience with Sarbanes Oxley, US GAAP, and Risk Assessment process through internal or external audit function
- Experience working with Legal to establish legal policies and Enterprise Procedures
- Strong knowledge and understanding of Regulatory Compliance and Information Security control measures as defined in ISO 27001
- Graduate with more than 5 years’ experience in consumer Banking Operations
- Chronological résuméoutlining your qualifying experience and credentials
- Experience of Supplier Governance particularly co-ordinating audit readiness
- Experience in managing to defined SLAs
9
Experience For Technology Contract & Governance Manager Resume
- Experience in using ITIL
- Experience related to Finance, Accounting, Business
- Experience gained through a professional background in risk management working within a multi-national environment
- Prioritize when faced with conflicting demands
- Detailed experience and understanding of how fund expenses are incurred, allocated and paid is essential
- Fund accounting knowledge or experience would be useful
- Extensive experience working in a fast paced highly regulated financial services environment
10
Experience For Code Governance Manager Resume
- A broad financial services experience with in-depth knowledge and current understanding of Products in a financial services regulatory environment
- Experience in managing content approval processes in the broadcast industry for both internal and partner content
- Experience in conducting brand inductions within a Pay TV industry
- Deep understanding and experience in multi-million pound brand development budget allocation with in a pay TV company
- Excellent financial acumen (budgets, chart of accounts, cost centres, reporting, etc.)
- Ideally experience of leading a team to success across different levels of an organization,
- Experience in IT risk management preferably in a financial institution
- IT, Audit and/or business/industry work experience
- Experience with Risk Control Self-Assessment (RCSA) or equivalent risk assessment programs
List of Typical Skills For a Governance Manager Resume
1
Skills For IT Governance Manager Resume
- Excellent communications skills (including interactive listening techniques)
- Excellent problem resolution and communication skills, both verbal and written
- Excellent interpersonal skills, particularly cross-departmental influence
- Excellent analysis, organizational, project management and problem resolutions skills
- Good communication skills, attention to detail combined with the ability to synthetize for high level communication
- Proven PMO skills required
- Extensive experience in vendor management and the related skills of budget control, performance analysis and contract management
- Possess strong project and process management skills, with the ability to handle multiple vendors, projects and a wide range of tasks
2
Skills For RTB Governance Manager Resume
- Working with senior leaders across Product and other key functions to ensure all known control issues are being actively and effectively managed to closure
- Prior experience drafting and managing meeting minutes/resolutions
- Well-developed analytical and judgement skills for solving complex problems and evaluating alternative courses of action
- Experience defining and reviewing quality metrics and governance metrics to assess performance and effectiveness
- Ensure customer requirements are met by managing standards and communicating the needs of the customer effectively within the business
- Effective management, guidance and prioritisation of items requiring escalation from Site to BU
- Prior experience drafting organizational documents and corporate governance policies
3
Skills For Risk & Governance Manager Resume
- Problem solving and analytical skills to identify the root cause and resolve performance blockages
- Possess superior multi-tasking skills
- A good understanding of implementation of NICE evidence and quality improvement approaches
- Ensure that we have a clearly articulated data strategy that is agreed with DfE and that delivery of the programme is managed effectively
- Manage, coach and mentor junior analysts in developing technical, communication and presentation skills
- Strong values with high levels of integrity and a strong work ethic
- Advanced organizational skills, with the ability to manage multiple concurrent projects
- Effectively maintain the Change Management SharePoint with required communication, materials and approvals to fulfil regulatory requirements
4
Skills For Model Governance Manager Resume
- Experience in technology risk management, tech governance or other directly related experience required
- Deep skills in control, audit, governance and risk management
- Influence, negotiation and consultative skills is required
- Able to work effectively within a highly matrixed organization
- Build relationship skills across multiple disciplines and jurisdictions
5
Skills For Technology Governance Manager Resume
- Proven experience in financial services either within investment, compliance or risk management roles
- Experience in a privacy, security, governance, risk, compliance, or IT experience
- Work with Heads of Healthcare to ensure effective clinical audit programmes demonstrate improvements to practice
- Continue to develop own professional skills and competences
- Understanding of the business driven policies operating for effective supplier management (EWRMF, ESMS and ESSS)
- Experience creating & managing board of director-level risk committee meeting materials
- Strong interest in learning about and evaluating emerging technologies related to records and information management
6
Skills For Oversight, Monitoring & Governance Manager Resume
- Good understanding of prevailing regulation within the UK and EU (e.g. COBS, COLL, CASS, Mifid and AIFMD) and how these impact GFS and its Supply Chain
- Excellent working knowledge of governance, process control and risk reporting best practice
- Experience designing and/or operating Financial Crime Risk management processes and controls (AML/ KYC/ PEPs; Sanctions; Anti-Bribery and Corruption)
- Experience in third party risk management or similar roles involving compliance, governance, outsourcing and/or audit required
- Demonstrated success in leading second line of defense monitoring and oversight activities
- Strong understanding of UK regulatory environment & FCA regulations, working in price comparison would be a big advantage
- Experience developing and deploying strategies and new process models
- Experience influencing and negotiating with a broad set of stakeholders
- Broad commercial banking experience
7
Skills For Information Governance Manager Resume
- Experience working in or with the financial industry
- Experience prepping Sr executives with executive ready presentations
- Experience preparing general corporate documents
- Good understanding of Aviva’s Operational Risk & Control Management methodology
- Good knowledge of the principles of Systems Thinking
- Experience with vetting vendors and vendor management
8
Skills For Digital Governance Manager Resume
- Experience in service mapping and process redesign
- Experience translating business needs into functional requirements for proposed changes
- Broad financial services experience with knowledge of corporate banking products and the financial services regulatory environment
- Significant experience of engaging with senior management teams
- Proven change management capability, displaying ability to drive projects/work streams independently and with limited business direction
- Broad knowledge of banking products with specific experience relating to Investment Bank products and services
- Solid knowledge of Excel, PowerPoint, QC, Business Objects and similar reporting tools
- New Products, Regulatory or Audit related experience
- Operate independently and take initiatives
9
Skills For Technology Contract & Governance Manager Resume
- Experience of Regulatory Compliance, preferably in the financial service sector
- Experience in risk management/governance
- Knowledge and experience of Supplier standards and policies
- Translate Subject Matter Expert knowledge to an effective learning product for the intended audience
- Create a strategy to develop and manage effective capabilities
10
Skills For Code Governance Manager Resume
- Strong franchise leadership to inspire System & other stakeholders and to deliver results
- Balances of Immediate & Long-Term Priorities
- Experience in the combined field of compliance, risk and project management
- Demonstrates broad knowledge of legal and organizational matters and the ability to apply knowledge to issues of all levels of complexity
- Strong knowledge of information security standards and risk analysis
- Strong knowledge of information technology policies, processes, procedures, regulations and laws
- Experience in dealer/customer support with emphasis in telemetry or digital applications
- Experience in a Federated or decentralized organization
- Typically possesses 10 years of experience in Information Technology (or Information Security)
List of Typical Responsibilities For a Governance Manager Resume
1
Responsibilities For IT Governance Manager Resume
- Represent the Corporation in business and professional organizations and associations to gain additional perspective and to promote the corporation’s public image
- Project pipeline management and capacity planning with prioritization based on regulatory obligations, timeline commitments, business objectives, urgency and cross functional impacts
- Proven experience of IT processes, governance, planning and financial management
- Experience of developing quality frameworks in a Operational/Contact Centre environment
- Experience of working in a regulated environment such as Ofcom
- Participate in meetings with senior management and other teams to build stronger understanding of key risks throughout the organization
- Demonstrated working knowledge of risk assessment as it is applied to information security
- Demonstrated knowledge of security architecture and risk framework principles and concepts
2
Responsibilities For RTB Governance Manager Resume
- Typically possesses experience in Governance, Enterprise Risk Management and Regulatory Compliance domains
- Experience in data management and/or governance
- SAP experience, especially CRM, ECC, SCM, BW
- Experience with Master Data Management solutions and related tools like SAP MDG or Informatica, SAP Data Services or Information Steward, Winshuttle
- KPIs measurement to demonstrate IS/IT value creation
3
Responsibilities For Risk & Governance Manager Resume
- Experience within IT
- Experience in the same role in a complex and international IT environment
- Previous experience in vendor management roles
- Collaborate with program management team to ensure that the end user experience is consistent for every service provider
- Coordinating the review and updating of Global Client Solutions policies and standard operating procedures
- Being a ‘Risk Champion’ within P&F, embedding a risk-based approach within the department using the IAI methodology
- Coordinating with audit teams to ensure testing approach and procedures align with IAA standards
- Preparing draft minutes and background briefings, making sure they're fit for purpose and of a high quality
- Preparing board and committee papers and overseeing the coordination and circulation of papers in an accurate, secure and timely manner
4
Responsibilities For Model Governance Manager Resume
- Reviewing Risk Events/Incidents/Issues & Actions ensuring that root cause analysis is undertaken in order for control weakness to be identified and remediated
- Participating in other monthly business meetings and forums and presenting agenda items/updates where applicable
- Providing accurate and relevant risk reporting to Global Client Solutions and Executive teams
- Undertaking regular review of the systems and controls within Global Client Solutions, providing recommendations for improvement
- Facilitating Global Client Solutions Group Standards completion and associated reporting
- Running the iCare risk system for P&F, ensuring all risks, controls and associated indicators, issues and actions have assigned owners within Aviva
- Reporting and raising the status of risks and controls as appropriate
- Establishing and embedding appropriate data os, governance and controls
- Being focussed on driving value back into the business through pro-active governance
5
Responsibilities For Technology Governance Manager Resume
- Supporting the HR Leadership team to ensure that there are adequate risk controls in place and monitor and challenge these on an ongoing basis
- Supporting the function in mitigating any risks which could impact on either the culture or approach to Conduct Risk within Sainsbury’s Bank
- Performing these and other miscellaneous job tasks expediently and at a very high level of quality
- Coordinating with business unit management stay abreast of project status
- Contributing to the refinement of corporate governance and secretariat processes in order to improve communication and drive the simplification agenda
6
Responsibilities For Oversight, Monitoring & Governance Manager Resume
- Monitoring the risk remediation disposition
- Testing of RCSAs and controls attestations
- Driving increased risk management awareness across the department
- Making sure all risk-related factors are updated to a high standard and completed within agreed timescales
- Understanding of Board of Directors meetings and related coordination
7
Responsibilities For Information Governance Manager Resume
- Ensuring all HR material risks and key controls are identified, recorded, assessed and regularly reviewed
- Providing IT management and governance for programs with at least $50M in annual revenue
- Building relationships with key stakeholders both internal and external to improve standards and share agreed best practices
- Acting as the first point of contact in country/geographical region, on a pan product basis for all conduct, operational risk and product governance matters
- Maintaining close relations with risk colleagues in other Operations and IT areas
- Providing support to other activities within the team as needed
8
Responsibilities For Digital Governance Manager Resume
- Developing a great relationship with D&T (IT), peers within DACE, the end user and governance community
- Supporting risk and control assessments are completed and kept up to date in line with the Process Risk & Control Assessment process
- Internal audit activity and controls assurance testing; Risks & Controls Self Assessment, including key risk indicators, controls monitoring and reporting
- Approve the level of required communication, training, attendance tracking, and required learning assessment for each control request
- Coordination/status tracking of Audits and Exams, including management of regulatory changes impacting CIB across the region
- Agenda planning, managing a schedule of actions and monitoring their disclosure
- Proficiency in Project/Program Management, Decision Making, Critical Thinking, and Problem Solving
- Implementation and oversight of MCA procedure, including making continual process improvement and standardization across the region, where warranted
9
Responsibilities For Technology Contract & Governance Manager Resume
- Lead any new process implementation representing Retail Banking Ops
- Augmentation of Management Information and key risk reporting process including Key Risk Indicators (KRI’s)
- Perform ongoing monitoring of OSP performance
- Excellence – Setting the standard for leading-edge solutions, innovation and continuous improvement
- Responsible for management of Change Governance resources providing direct performance management oversight
- Represents Credit Middle Office in training and communications initiatives
- Partner and consult on development of training materials in support of technical enhancements and business processes
10
Responsibilities For Code Governance Manager Resume
- Facilitate or deliver training for large audiences across the platform and meetings at the operational, front office and project level
- Provide operational oversight on the creation, implementation, approval and ongoing maintenance of procedures
- Regular monitoring and review of operational risks and controls across the business
- Facilitate and lead KOR/KRIs identification and monitoring
- Knowledge of developing business continuity plans
- Build integrated project plan across all major HR approved initiatives and manage planning, resource load, and financial health of the various projects
- Exam Management – Prepare and support exams and testing conducted by Audit, Compliance or Regulators
- Create, maintain and monitoring the IT budgets and actuals
- Provide expertise to support IT managers in vendor management (strategic and tactical) in the most appropriate manner according with budget and cost control
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