Government Operations Consultant Resume Sample
Georgette Fahey
8240 Eleazar Knolls,
Dallas,
TX
+1 (555) 202 5463
Work Experience
Rev Contract Manager Government Operations Consultant
03/2016
-
PRESENT
Philadelphia, PA
- Conduct administrative review monitoring’s of assigned contracts within the bureau
- Assist in the development of contract specific monitoring tools
- Assists with contract development to include the review, and approval of all incoming contracts, amendments, renewals, and extensions to ensure compliance with all relevant state and federal laws, regulations, and department policies and procedures before receipt by the Contract Administrator for final approval. Participates on assigned operational, contract, or procurement related teams
- Assists with the facilitating, development, and performance of basic and advanced contract management and competitive procurement training for department staff. Serves as assistant trainer and provides technical assistance to team members and program areas on complex procurement and contracting issues
- Tracks and ensures contract manager completion of required DBPR, DFS (Advancing Accountability), DMS (Florida Certified Contract Manager), and DMS (Florida Certified Contract Negotiator) training. Completes contract manager, procurement, and other related trainings to keep certifications current
- Maintains current listings of DBPR formal written contracts, written agreements, and contract managers
- Serve as FYCCN Northcentral Region Partnership Coordinator for Jefferson, Madison, Taylor, Hamilton, Suwannee, Lafayette, Dixie, Columbia, Gilchrist, Baker, Union, Bradford, Nassau, Duval and Clay counties
- Motivate a diverse range of partners to actively engage in youth fishing, boating, shooting sports, wildlife discovery and conservation stewardship activities
Government Operations Consultant
04/2011
-
11/2015
Detroit, MI
- Identify, foster and leverage partnership opportunities to reach diverse audiences
- Act as liaison between Northcentral Region partners and FYCCN administration
- Plan and conduct meetings with potential partners to identify training needs, knowledge and abilities
- Convey FYCCN’s vision through effective writing and oral communication
- Provides direct support to DVR staff by providing logistical support for their offices’ needs, to include but not be limited to supplies, equipment, office furniture and space requirements
- Familiarity with Apple products (i.e. iPads, iPhones); and
- Working knowledge of MS Office Suite (i.e. Word, Excel, and Outlook)
Government Operations Consultant Ii Ops
03/2007
-
03/2011
Phoenix, AZ
- Ensures the accurate and timely submission of the Division’s performance measures are reported to the Department’s Chief Performance Officer (CPO)
- Researches and evaluates data anomalies and outliers in monthly performance measure reports and provides findings and recommendations to the Division Director prior to the Deadline set by the CPO
- Manages the information/data needs, which includes completing scheduled reports, responding to report requests from internal and external customers and ensuring the integrity of the data collected
- Serves as the liaison between the Division of Technology
- Assist the Division Director with determining the technological needs of the Division
- Implements and support technological changes within the Division and enhancements to the Department’s databases, portal and IVR
- Track progress of technical support issues and ensures that technical support issues are resolved
- Provide the Division Director with weekly written report reflecting the current status help tickets
Education
Argosy University, Chicago
2002 - 2007
Bachelor's Degree in Public Health
Professional Skills
- Excellent verbal and written communication skills with outstanding customer service skills
- Strong computer skills, including use of Microsoft Office Word, Excel, Access and SharePoint Good standard of written communication
- Effective use of reading, writing, oral communications skills, presentation techniques, meeting mechanics, and team building techniques
- Skills in motivational interviewing
- Computer skills to include Microsoft Office Suite (Outlook, Work, PowerPoint, Excel, SharePoint)
- Employ active listening skills
- Two years of experience in researching, reviewing and resolving account issues utilizing the System for Unified Taxation (SUNTAX)
How to write Government Operations Consultant Resume
Government Operations Consultant role is responsible for computer, software, recruiting, microsoft, telecommunications, database, security, purchasing, printing, procurement.
To write great resume for government operations consultant job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Government Operations Consultant Resume
The section contact information is important in your government operations consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Government Operations Consultant Resume
The section work experience is an essential part of your government operations consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous government operations consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular government operations consultant position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Government Operations Consultant resume experience can include:
- Demonstrate strong organization, time management and multi-tasking skills and effectively utilize MS Office with strong knowledge in Excel
- Experience in developing, administering and monitoring State and or Federal grants and contracts
- Strong knowledge of the structure and content of the English language including the meaning and spelling of words and the rules of composition and grammar
- At least two years experience teaching, coaching or mentoring
- Experience with conducting programmatic and contract monitoring or collaborating within state agencies
- One year of experience reviewing, interpreting and apply laws, rules, regulations, policies and procedures as they apply to procurement and purchasing
Education on a Government Operations Consultant Resume
Make sure to make education a priority on your government operations consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your government operations consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Government Operations Consultant Resume
When listing skills on your government operations consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical government operations consultant skills:
- Effectively communicate with Family Safety Leadership regarding personnel issues as it relates to hiring and staffing
- Communicate effectively, prepare correspondence and administrative reports
- Skill in clear and effective oral and written communication
- One year of experience reviewing, interpreting and applying laws, rules, regulations, policies and procedures as they apply to procurement and purchasing
- Two years’ experience creating, modifying, and reviewing documents using Microsoft Word and Excel
- Two years of experience creating, modifying, and reviewing documents using Microsoft Word and Excel
List of Typical Experience For a Government Operations Consultant Resume
1
Experience For Government Operations Consultant Ii Ops Resume
- Experience establishing and maintaining positive working relationships with internal and external partners
- Assures timely processing of all received invoices and insures accuracy prior to processing for payment
- Experience directing or monitoring the work of others
- Knowledge and experience with State of Florida procurement practices, including knowledge of chapter 287, Florida Statutes
- Extensive writing and research experience, preferably in the workforce system
- Experience working in an environment that requires attention to detail and consideration of confidential or sensitive information and records
- Experience with MS Office Word and Excel
2
Experience For Fdc Government Operations Consultant Ii Central Office Resume
- Prioritize multiple projects to ensure timely completion
- Skill in the use of statistical software (SAS, SPSS, Epi Info, Access)
- Facilitate effective trainings, meetings for staff, and presentations for the public
- Knowledge of effective Human Resource techniques
- Demonstrate adaptability and flexibility and handle multiple tasks
3
Experience For Fdc Government Operations Consultant Iii Central Office Resume
- At least two years of professional experience in a reemployment assistance or workforce program is also required.
- Implement and execute statewide logistical operations to establish an effective records management program
- One year of experience in recruitment and selection with the State of Florida
- Talking, hearing, sitting, repetitive motion
- Assisting with contract management and administration to ensure fulfillment of contractual obligations of contractors, and consulting architects and engineers
- Including written conclusions, tables and graphs to support the results and recommendations
- Create and provide engaging training material in verbal and written form to both large and small groups of people including executive leadership
- Provides support and information to staff in matters concerning contract implementation and continuing performance
4
Experience For Ops Government Operations Consultant Resume
- Develop and distribute training, recreation and interpretive programming in-person and with the assistance of technology
- Process new employee onboarding, ensure parking is arranged. Assist in preparation of job descriptions for open positions, post positions in People First
- Maintains the internet and intranet web pages for the program by making necessary additions, deletions or corrections
- Coordinates the testing and implementation for new programs
- Conducts, prepares, and reviews reports, studies, publications, and research relating to operational trends and strategic program objectives
- Track the progress of help/remedy tickets and provide the Division Director with a weekly written report reflecting the current status of help/remedy tickets
- Knowledge of computer programing languages
- Assist with writing policy and procedures as appropriate
- Tracks and reports on bureau spending and budget
5
Experience For Fdc Government Operations Consultant Iii Ses Resume
- Travels to and conducts on-site monitoring reviews and inspections as assigned
- Assists in the development and revision of monitoring procedures and criteria
- Serves as the Human Resources Training Coordinator for the division
- Direct and provide interoffice training to other staff as needed. Serve as office facilitator as needed
- Serve as travel liaison with finance and accounting processes and provides reconciliation of travel reimbursements issues as needed
- Serve as P-card approver and serve as backup to purchasing clerk for purchase requisitions and POS in MyFloridaMarketPlace
6
Experience For Deo Government Operations Consultant Resume
- Conducts independent planning and evaluation work related to complex agreements and/or contracts within the Division
- Prepares meeting packets and presentations for Headquarters ESS Leadership Program and quarterly ESS Director meetings and helps with logistics
- Provides technical assistance for the LinkedIn Learning platform and communications technology, as needed
- Supports initiatives, meeting functions, and business requirements of the ESS Program and the Assistant Secretary’s Office
- As needed, contributes toward development or update of business analysis practices, processes, standards, and/or operating procedures
- Knowledge of Staff Development models, training and knowledge management, employee satisfaction and engagement, staff retention, and approaches to innovation
- Understand and apply applicable rules, regulations, policies and procedures for DBPR and for state and federal laws dealing with Human Resources
- Work independently and exercise sound judgment while representing the Departments best interest
- Meet deadlines without sacrificing accuracy, customer service, or ethics
7
Experience For Ahca Government Operations Consultant Iii Tallahassee Open Competitive Resume
- Equal Opportunity Officer, Department of Economic Opportunity, Caldwell Building – MSC 150, 107 East Madison Street, Tallahassee, FL 32399-4129; or
- Knowledge of STDs and HIV/AIDS including diagnosis
- Understand and apply applicable rules, policies, and procedures relating to operational management analysis activities
- Draft new and update existing agency-wide policies and procedures in accordance with Florida Statutes and Florida Administrative Code
- Manages project tasks to achieve a successful integration of new technology and business practices
8
Experience For Rev Government Operations Consultant Resume
- Trains new employees on any technology related programs or software
- Assists departmental management and legal staff in the development of cases
- Serves as backup to the Administrative Assistant II and receives, analyzes and processes complaints and maintains complaint management system as needed
- Responds to requests for reports from internal and external customers
- Ensures that concise, thorough help/remedy tickets are submitted to the Division of Technology and tracked followed up on within the timeframes set
9
Experience For Government Operations Consultant Iii Ops Resume
- Generates reports using SQL queries and distributes weekly file maintenance and unassigned cash reports to the License Operations Teams and workload volume reports for our internal customers
- Configures and tests all aspects of renewal transactions within the Department single licensing system for our internal customers ensuring all processes are operating as designed
- Reports any discrepancies to management with recommendations
- Coordinates user acceptance testing for tickets and software deployment involving the bureau, submits help desk tickets and performs adjunct services as requested
- Review new program requirements and associated laws, rules and regulations to determine impact
- Development of implementation strategy
- Assist with the coordination and oversight of implementation
10
Experience For Rev Contract Manager Government Operations Consultant Resume
- Develop partnerships and affiliations with community. organizations. Work with sponsoring organizations to create activities, or report them to sponsoring organization as appropriate. Create a summary report of activities for partners and volunteers
- Report changes in MRC unit profile to national MRC on a regular basis. Participate in MRC unit Technical Assessments when scheduled by MRC Regional Coordinator
- Assures timely submission of all purchase orders
- Evaluates and analyzes documents, processes, and information to determine compliance with contract terms and conditions and related laws, rules, regulations, and department procedures
- Prepares and submits insurance documentation in a timely manner
- Monitors vendor contract performance and reports violations of Service Level Agreements (SLA’s)
- Evaluate and analyze documents, processes, and information for compliance with contractual language, and laws, rules, regulations, and procedures
- Other similar support tasks
- Implement training, recreation and interpretive programming focused on professional development.Study emerging trends to assist in the promotion and creation of training and programming for staff and partners
List of Typical Skills For a Government Operations Consultant Resume
1
Skills For Government Operations Consultant Ii Ops Resume
- Demonstrated record of strong verbal and written communication skills
- Excellent typing skills and computer knowledge of EXCEL, WORD, OUTLOOK
- Four years of government program management experience and/or contract management experience
- Experience evaluating, assessing, and analyzing information in MSExcel
- Knowledge of effective tracking and processing of contract and procurement documents
- One year of experience preparing and submitting formal and informal reports to management
- Experience with creating and executing implementation/work plans
- Experience leading or facilitating teams
- Two years of experience analyzing operations and making recommendations for improvement
2
Skills For Fdc Government Operations Consultant Ii Central Office Resume
- Two years of experience developing and maintaining reports
- Experience working with Microsoft products including Word, PowerPoint and Excel
- Experience creating and retrieving information from online survey tools (Survey Monkey or equivalent)
- Experience creating and maintaining data in MSExcel
- Knowledge of and experience in State purchasing procedures
- Skilled in the use of word processing and spreadsheet software
- Skill in performing HCV, HIV and Syphilis rapid test
- Experience using MS software – Word, Excel and Outlook
- Experience preparing grant returns for a federal grant
3
Skills For Fdc Government Operations Consultant Iii Central Office Resume
- Experience applying rules, regulations, policies and procedures specific to Attendance and Leave
- One year of experience in providing customer service
- One year of experience working in Microsoft Word and Excel
- Professional experience processing Attendance and Leave in People First
- One year of experience managing contracts in the public and/or private sector
- One year of experience participating in competitive procurements
- Experience working in a health program
- Experience with performing operational and management analysis activities
- Experience with coordinating the development, delivery, and evaluation of grant activities
4
Skills For Ops Government Operations Consultant Resume
- Experience with coordinating with public and private health stakeholders
- One year of experience interpreting policies, procedures, rules, regulations, and/or statutes to employees and/or the public
- One year of advanced experience using Microsoft Office Suite (Word, Excel, Outlook) in an office environment
- One year of experience in explaining complex policies and procedures to the general public
- Programmatic social service contracting experience
- Experience working with Microsoft PowerPoint
- Two years of experience analyzing data
- Experience applying mathematical and statistical concepts for data analysis
- HR/Recruiting experience desired
5
Skills For Fdc Government Operations Consultant Iii Ses Resume
- Experience writing business documents or reports
- Skill in the use of a personal computer
- Plan, organize, coordinate, and prioritizes work activities
- At least three years' experience working in an STD Program
- At least three years' experience doing venipuncture
- At least three years experience performing communicable disease outreach
- Valid FL driver's license free of major infractions and access to a reliable automobile to be utilized for work purposes
6
Skills For Deo Government Operations Consultant Resume
- At least three years' experience as a Disease Intervention Specialist
- Valid Florida driver’s license, free of major infractions and access to an automobile to be utilized for work purposes
- At least two (2) year's experience in grant management for the State of Florida
- Experience with the State of Florida Department of Financial Services requirements for grant management
- Local or state experience with WOIA, WP, TAA, FSET or WT programs
7
Skills For Ahca Government Operations Consultant Iii Tallahassee Open Competitive Resume
- Two years of experience with the Child Support Program at the level of Revenue Specialist II or above
- One year of experience with telephone and/or face-to-face customer service
- One year of experience in a position that includes conflict or problem resolution with employees, partners and/or the general public
- Validates vendor quarterly reporting metrics
- Prioritize morbidity/laboratory reports for follow-up
- Assisting with the review and processing of pay invoices in accordance with Finance and Accounting procedures, assuring work has been completed appropriately
- Assisting with project tracking, reporting and other communication requirements
- Performing procurement planning and serving as a liaison for anticipated procurement activities
- Maintaining project files in a neatly organized, pre-audit condition
8
Skills For Rev Government Operations Consultant Resume
- Participating in special projects and tasks
- Teaching, training, or lecturing students and/or adults
- Preparing and reviewing change orders and other contractual documents for compliance and accuracy
- Providing assistance with the review of technical specifications, bid documents and other similar documents
- Assisting with project inspections to verify compliance with construction/bid documents
- Assuming responsibility for all contact with Providers during the procurement process
- Collect, evaluate and analyze data relating to administrative functions such as accounting, personnel, purchasing and writing reports
- Responsible for creating, removing and modifying program forms and form packages, and related portal forms
- Interpret technical information relating to computer programing and other areas of data processing
9
Skills For Government Operations Consultant Iii Ops Resume
- Responsible for providing technical assistance for advertising and recruiting for all vacancies via PeopleFirst
- When able, attends /coordinates DCF participation at Job Fairs, visiting Colleges & Universities and developing recruiting resources on a regular basis
- Manages application utilities and data for importing and tracking documents into the EDMS from external sources
- The ability to develop and maintain data sources for the purpose of running queries and developing reports as needed
- Knowledge of MS Office programs, including Word, Excel, PowerPoint, Access and local governing areas
10
Skills For Rev Contract Manager Government Operations Consultant Resume
- Reviews and updates required forms and applications for the program, making suggestions for improvements and streamlining processes as needed
- Develop various reports including technical data processing reports
- Research training, recreation and interpretive programming to provide recommendations, create process improvement, market programs and establish best practices
- Provides technical assistance on position description(s) and table of organization updating and development to Hiring Liaisons
- Flexible work schedules and telecommuting (for designated positions)
- Provides troubleshooting services and advises management as tasks require contracted support from system vendors
- Knowledge of Excel, Word, Outlook, and Structured Query Language and writing queries
- The ability ro conduct training, facilitate small and large group events
- Knowledge of how to use a document imaging system, Telephone, Copy and Fax machines
List of Typical Responsibilities For a Government Operations Consultant Resume
1
Responsibilities For Government Operations Consultant Ii Ops Resume
- Coordinate and establish formal partnerships and program opportunities with outside communities, such as local city and county parks and recreation departments, as well as state and national organizations for the benefit of staff and partners
- Skills in Phlebotomy
- Experience in contract management for a state or county government, or city municipality
- Experience preparing communications, including reports and presentations
- Experience working with Microsoft Word
- Experience with data visualization tools or other statistical analysis programs such as SPSS/SQL/STATA/R would be beneficial
2
Responsibilities For Fdc Government Operations Consultant Ii Central Office Resume
- Skill in GIS
- Establishing and facilitate meetings/trainings to communicate expectations and confirm business needs in area of expertise.
- Responsible for coordinating and scheduling interviews with candidates
- Monitor, track and analyze training needs and programs
- Assists with interviewing if/when necessary
- Responsible for coordinating and completing hiring activities such as Inspector General check, fingerprinting and reference checks as well as ensuring all hiring packets are completed and sent to Shared Services
- Initiates and maintains contact with selected applicants to follow-through and complete hiring packets from selection to hire
- Responsible for completion of all references and background screening for all selected applicants
3
Responsibilities For Fdc Government Operations Consultant Iii Central Office Resume
- Performs Quality Improvement checks on hire packets for all Family Safety positions before being submitted to HRSS
- Works with Family Safety Program Recruiter to assess gaps and develop tools for hiring and recruitment
- Gathers hiring data in order to measure and improve process and cycle time when necessary
- Assist contract managers with contract monitoring
- Perform exploratory statistical analysis for each project, document file properties, and perform applicable statistical analysis or modeling
- Develop research methodologies explaining how to conduct scientifically based analysis of specific issues
- Produce a complete report documenting the methodology, analytical techniques, results and recommendations for each project
- Use computer software, including SAS, Microsoft Excel and Word
- Collect, evaluate and analyze information relating to procurement of commodities and services
4
Responsibilities For Ops Government Operations Consultant Resume
- Establish and maintain constructive and cooperative working relationships with others
- Follow agency policies, procedures, guiding principles and employee ethics
- Provides guidance on salary policy and classification actions if/when appropriate
- Processes necessary impromptu and PeopleFirst reports as needed
- Performs special assignments and other related work as required
- Write, negotiate, execute contract amendments
- Provide consultation and technical assistance for contracted providers
5
Responsibilities For Fdc Government Operations Consultant Iii Ses Resume
- Analyze performance outcomes and cash balance expenditures on a monthly basis
- Serve as a liaison to OCW programmatic staff on contract management activities
- Assumes responsibility for all contact with contract vendors/providers
- Maintains a through working knowledge of Chapter 287, Florida Statutes, Chapter 60A-1 of the Florida Administrative Code and all Department handbooks, manuals and policies and procedures and proposed changes as appropriate
- Consults with OCW staff to develop solutions for programmatic operational problems
6
Responsibilities For Deo Government Operations Consultant Resume
- Serves on evaluation and negotiation committees and provides technical assistance to programmatic staff as necessary
- Preparing Requests for Quotes (RFQ), Invitations to Negotiate (ITN), Request for Proposals (RFP) and all other procurements as requested by the program areas, in accordance with Florida Statues and Department policy and procedures
- Consults with staff members to develop solutions for programmatic operational problems
- Work within a team environment as lead or member
- Motivate, guide, and mentor team members
- Successfully communicate and collaborate with a variety of internal and external customers to support the program area, including park staff, visitors, communications and marketing staff and Division leadership
- Develop and distribute staff training resources
- Support related program areas and initiatives, including the Annual Entrance Pass Program and related statewide contracts
7
Responsibilities For Ahca Government Operations Consultant Iii Tallahassee Open Competitive Resume
- Assist with the administrative oversight of the Park Business System
- Compile, monitor, track and analyze attendance, revenue and sales-related data within the Park Business System
- Research industry trends to assist in the development of business system improvements and establish best practices
- Assist with employee relationships, administer policies related to human resources and provide customer service to employees
- Process new hires, terminations and data changes quickly and efficiently
- Serve as the Division’s administrator of People First, review timesheets, verify work schedules and leave approvals, and keep supervisors informed of delayed time entries
8
Responsibilities For Rev Government Operations Consultant Resume
- Compile, maintain and request internal personnel documents, such as, DBPR Identification cards, personnel locator forms, work schedules, position descriptions and annual performance evaluations
- Organize the dissemination of time sensitive personnel information to employees. Maintain and update all position descriptions as necessary and disperse information regarding required training and training opportunities
- Independently support and represent the Division in matters as authorized, and maintain confidentiality
- Ensure new board members and employees are provided the Division information necessary for their positions and that they have the necessary equipment and security access as appropriate
- Oversee the assistance of payroll and other personnel issues and actions
- Review records and recommend solutions or courses of action
- Assist with division travel. Ensure compliance with travel policy and procedures. Assist with travel plans, registrations to conferences, prepare and process travel vouchers as needed
- Perform special assignments, research, and report preparations
- Develop contract and grant administration goals and objectives, identifying resources, interpreting statutes and rules, and providing technical and administrative assistance. Participate, as needed, in the development and revision of contract and grant related
9
Responsibilities For Government Operations Consultant Iii Ops Resume
- Knowledge and experience with State of Florida and federal requirements for grant management
- Knowledge and experience with State of Florida contract management best practices
- Interfaces with the public or other agencies and responsible for advocating the mission of the Disaster Recovery Program
- Responsible for informational programs to advocate the disaster recovery missions
- Develop and process new grant agreements and/or contracts
10
Responsibilities For Rev Contract Manager Government Operations Consultant Resume
- Create and manage agreements and/or contracts budgets and deliverable schedules
- Prepare cost/price analyses to determine all cost are reasonable and allowable
- Provides consultative services and technical assistance to grantees/vendors to develop a scope of work, budget, timeline, and deliverables
- Develop and process Requests for Proposals (RFPs) and Invitations to negotiate (ITNs), as required
- Review, analyze, and negotiate all terms and conditions of grants and contracts
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