Health & Wellness Resume Sample
Ocie Durgan
13968 Armstrong Island,
San Francisco,
CA
+1 (555) 272 4073
Work Experience
Director of Health & Wellness
11/2016
-
PRESENT
Philadelphia, PA
- Managing multiple clients within an assigned book of business, maintaining regular contact and developing strong relationships with benefit practitioners and decision makers
- Assists in the implementation and oversight for program evaluation to guarantee faithfulness to the Y’s cause, and a high quality commitment to YMCA standards and successful financial outcomes
- Assist with the operational growth of the YMCA’s Health and Wellness program through program expansion, member / program recruitment and retention, pricing strategies, off –site venues and collaborations
- Extensive experience with Food Allergies and Diets required. i.e. Lactose, Gluten Free, Heart Healthy, Paleo, RAW, Diabetic, Vegan etc..
- Journeyman’s papers or international equivalent required
- Expand and manage a business development plan to engage members in the programs of FitQuest, Group Exercise, Personal Training and Y-Change
- Provide support and accountability to the Family Centers for delivery of the above mentioned programs
- Research trends and new innovative programming that continually adds value to the member’s health and wellness experience
Health & Wellness Solutions, Product Owner
10/2010
-
08/2016
Houston, TX
- Standing and walking frequently with occasional sitting
- Able to perform simple grasping and pushing/pulling 50 pounds frequently
- Reaching below knees to above head frequently
- Bending, kneeling, and squatting occasionally
- Twisting and turning upper torso occasionally
- Talking and hearing, in person and on telephone
- Near acuity and color vision
Health & Wellness Intern
08/2003
-
05/2010
Chicago, IL
- Responsible for the management and development of WD’s in-house clinics ensuring that services provided are efficient and effective in meeting the needs of WD employees
- Works closely with Property Manager to coordinate and schedule equipment maintenance and repairs. Purchases equipment, parts and supplies as required
- Applicants who are bilingual in Spanish are encouraged to apply
- Experience and ability to manage multiple projects with competing priorities to meet project deadlines7762170412
- To lead a new single Employee Health & Wellbeing Function to enable our employees to be able to do more, feel better, live longer. To drive strong alignment of all occupational health physicians and services, with clear Medical oversight, within the overall Employee Health strategy
- To lead and drive a more future focused Health and Wellbeing vision and plan within the Company strategy
- To ensure that GSK continues to be seen as a progressive and trusted healthcare company in the wellbeing of its employees, a key pillar of a modern employer
- Lifting 50 pounds and carrying 10-20 pounds short distances occasionally. Weight greater than 50 pounds require assistance from co-worker or use of lifting device
Education
Grand Valley State University
1998 - 2002
Bachelor's Degree in Exercise Science
Professional Skills
- Innovative thinking coupled with excellent administrative planning skills, highly organized self-starter
- Excellent time management skills and ability to meet Garmin’s market launch requirements, while maintaining high quality standards
- Excellent keyboard and internet navigation skills, including the ability to use online applications to document accurately and concisely
- Proven vendor management and negotiation skills
- Outstanding interpersonal and communication skills, specifically the ability to engage in a dynamic clear conversation in-person, to a group and over the phone
- Effective Communication Skills, both internally and with client base
- Completion of approved home health aide/Certified Nursing Aide training program or have the equivalent verifiable training and experience
How to write Health & Wellness Resume
Health & Wellness role is responsible for events, compensation, retail, finance, training, integration, procurement, recruiting, purchasing, payroll.
To write great resume for health & wellness job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Health & Wellness Resume
The section contact information is important in your health & wellness resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Health & Wellness Resume
The section work experience is an essential part of your health & wellness resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous health & wellness responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular health & wellness position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Health & Wellness resume experience can include:
- Strong written and oral communication skills with the ability to effectively communicate with customers
- Responsible for implementing and maintaining excellent service to foster an engaging social environment and to exceed member expectations
- Engage customers and provide a unique shopping experience utilizing in-store technology
- Demonstrated interest in and commitment to college’s diversity statement and in creating an inclusive and welcoming environment for all students
- Strong understanding of Janssen R&D’s G&Os on an annual basis and long term roadmap
- Prior success leading teams to implement projects
Education on a Health & Wellness Resume
Make sure to make education a priority on your health & wellness resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your health & wellness experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Health & Wellness Resume
When listing skills on your health & wellness resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical health & wellness skills:
- Effectively utilize POS and MPOS systems including Search and Send as well as MyClient
- Experience managing clinical vendors including CRO’s
- Experience working in a multi-faceted and comprehensive alcohol and drug program delivered in a broad business and site setting
- Experience in personal training, group exercise and health and wellness programming
- Leads by example to create memorable moments by personalizing the member experience and actively promoting a fun and social atmosphere
- Strong understanding of oncology, immunology, CNS, cardiovascular landscape and Janssen’s G&Os on an annual basis and long term roadmap
List of Typical Experience For a Health & Wellness Resume
1
Experience For Director of Health & Wellness Resume
- Prior experience working with large multi-state employee benefit programs desirable
- Execute positioning and product concepts briefs that deliver strong benefits and fit a wellness/healthy lifestyle
- Collect and analyze experience data to enable data-driven decision-making and plan design changes
- Work approximately 9 hr/wk providing members personal training
- Maintain comprehensive historical files of all marketing collateral produced for the HWC
- Maintain electronic files of all marketing art and photo/image/logo libraries on shared servers
- Accountable for creative process developing creative & copy briefs for internal and external agencies
2
Experience For Manager, Health & Wellness Resume
- Build metrics and reporting dashboards
- Lead bringing SME’s into relevant customer discussions
- Own responsibility for the Pain category, realizing the revenue targets, margin and position of in the Benelux market
- Applicants bilingual in Spanish are encouraged to apply
- Design and maintain a diverse schedule of activities, classes and programs for members of all abilities and wellness levels
- Work with the Membership Department to develop and implement member retention programs
- Interview, hire, schedule, discipline, and supervise qualified wellness staff
3
Experience For Senior Associate, HR Health & Wellness Resume
- Prepare annual and monthly budget
- Develop and implement a community based Wellness at Work Program for area business
- Develop programs to address chronic health issues within the community
- Provide outreach and support to local schools and community centers in area of health, wellness and nutrition
- Attend community functions and events to promote the YMCA, its mission and programs
4
Experience For IT Lead, Health & Wellness Business Unit IT Resume
- Maintain a safe and clean, well-organized wellness area
- Answer and respond to customer inquiries received directly through Kroger Pharmacy telephone number
- Ensure all tasks are conducted with accuracy and in a Customer 1st manner consistent with corporate policies
- Resolve and manage difficult customer situations in a professional manner
- Serve as a liaison between Kroger Pharmacies and the customer
- Input accurate customer data into the customer relationship tool
- Maintain contact with store personnel
5
Experience For Specialist, Health & Wellness Resume
- Maintain flexibility to work weekends, evenings, and holidays as part of a standard work schedule
- Type 35-40 words per minute
- Pass Federal BCI background check
- Physical ability test administration
- Assist in and develop program design
6
Experience For Director of Health & Wellness Programs Resume
- Functional movement screens and corrective exercises
- Provide premiere membership experience, value, service, and retention programs by planning, budgeting, promoting and implementing all Health & Wellness initiatives including but not limited to: personal training, group exercise and fee based fitness programs
- Jointly responsible for enhancing member relations and retention by working closely with the Membership Director and the team of Directors on the Saugus Campus
- Develop, implement and oversee all Health and Wellness Programs that reflect the community’s needs and maintain the YMCA’s high standards of quality, safety and character development
- Hire, train, supervise and evaluate fitness floor staff, group exercise instructors, and volunteers as programs dictate and budget guidelines allow
- Oversee purchases and maintain department related supplies within budget guidelines and maintain a clean and safe program area
7
Experience For Health & Wellness Associate Resume
- Familiarity with pharmacy industry/technical terms and processes
- Lead and participate in a range of activities in a variety of outdoor/indoor settings
- Excellent communication, interpersonal and relationship building skills with an ability to negotiate and work with a variety of internal and external stakeholders
- Strong ability to motivate and inspire others
- Personal qualities of integrity, credibility, and dedicated to the mission of the YMCA
8
Experience For Lpn Prn Associate Health & Wellness Carondelet St Mary s Resume
- Able to manage difficult situations with a high level of professionalism
- Create and implement wellness and lifestyle programs, personal training and group exercise participation through product knowledge and interactions with existing and potential members. Collaborate with department leads to maximize enrollments in program registration. Direct staff to support health and wellness initiatives to achieve retention goals
- Plan and execute Healthy Living events at the Y. Promote the YMCA of Indiana County’s special events among the members and community
- Recruit, select, develop and retain appropriate team members for the department. Supervise department staff. Support training and career succession plan for staff team
- Collaborate with other Directors to drive staff recruitment, development and retention
- Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings
- Plan and manage the Wellness budget. Control payroll and department purchasing costs within the budget and financial guidelines
- Identify brands and product that represent our customer’s needs
9
Experience For Brand Manager, Health & Wellness Resume
- Responsibility for the design and delivery of network infrastructure services in a multi-platform environment (Linux, Windows). This includes support for a development network, production networks or solutions, and integration with J&J’s corporate network and outside vendors
- Responsibility for the delivery of network infrastructure services in a multi-platform environment. This includes support for a development network, production networks or solutions, and integration with J&J’s corporate network and outside vendors
- Collaborate with HWC Director and leadership team, FHWC Director of Marketing, and Marketing team members to develop and implement HWC marketing initiatives
- Develop and write original copy/content, edit/rewrite provided copy, proofread and review final text, ensuring messages are supportive of and consistent with marketing strategies and established branding
- Supervise social media outreach. Coordinate, maintain and deliver relevant content via Facebook, Twitter and email campaigns. Serve as Facebook page manager, which includes timely response to inquiries and postings
10
Experience For Manager, Health & Wellness Benefits Resume
- Maintain comprehensive historical files of all media placements and news coverage for the HWC. Research new media and internet opportunities, making recommendations as appropriate
- Demonstrate Florida Hospital “I Care” values – Integrity, Compassion, Accountability, Respect and Excellence
- Monitor marketing activities to ensure compliance with applicable regulations and laws, and resolution of any issues that arise
- Represent the Health & Wellness Center and FHWC at all times in a professional, courteous, and enthusiastic manner. Presents a positive public image of the facility by practicing healthy lifestyle behaviors and promoting wellness through public speaking and community service
- Adhere to all FHWC and HWC standards, policies, and procedures
- Communicate and execute strategic vision, product aesthetic, portfolio management and campaign execution
- Develop and drive a comprehensive category strategy based on customer and industry analyses. Implement sourcing strategies to support current and future business growth opportunities
- Responsible for the continuous development and review of policies, procedures, standard operating processes, or guidelines to support controls and compliance requirements
List of Typical Skills For a Health & Wellness Resume
1
Skills For Director of Health & Wellness Resume
- Relationships: Works effectively with people of different backgrounds, abilities, opinions, and perceptions
- Lead a group of children in a manner that helps them grow in their knowledge, skills and capabilities
- Experience with insurance contracts, underwriting and rating
- At least three years of experience in instructing related programs
- 12?months related experience and/or training; or equivalent combination of education and
- Relevant experience supporting benefit programs
- Less than one year of related experience
- Current CNA license and valid for North Carolina
2
Skills For Manager, Health & Wellness Resume
- Valid driver’s licence and automobile for travel as required
- Three years’ experience in the health and wellness field
- Strong Attention to Detail with the Ability to Think Outside the Box
- Five (5) years of experience in wellness program management
- Two (2) years of management/supervisory experience, or a position of influence
- Travel locally- valid driver's license
3
Skills For Senior Associate, HR Health & Wellness Resume
- Significant K-12 education experience with expertise in areas of health and wellness
- HR or Payroll experience
- Build strong cross-functional relationships with R&D, creative and sales teams
- Provide effective project management for key business growth and productivity improvement initiatives
- 8+years health plan benefits management experience
- Experience in administrative function
- Pushing and Pulling on wheeled carts up to 80lbs
- Driving member retention through outreach via phone and email to current members
- Upholding the Massage Envy core valuesof optimism, gratitude, excellence, consistency and empathy
4
Skills For IT Lead, Health & Wellness Business Unit IT Resume
- Preparing fitness equipment and area
- People of integrityready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing)
- Responsible for developing standard costs, forecasting and analyzing any purchase price variance, reconcile with savings targets
- Level 1? MSR Provider training and proficiency is required (initial classroom training)
- Level 2? H&W Prevention training and proficiency is required (department training)
- Level 3? MSR Member training and proficiency is required (independent training)
- Commercialize and scale key solutions across the enterprise improving health outcomes and driving business growth
- Manages the implementation and on-going administration of Spire’s new and existing vendors
- Create signage compiling to national nutrition labeling law
5
Skills For Specialist, Health & Wellness Resume
- Engage in community wellness opportunities and represent Printpack as an ambassador for our program, including speaking engagements and customer visits
- Proactive in assisting customers who are using devices to shop and compare - whether Macy’s devices or their own - to drive sales
- Serve as lead in the YMCA Diabetes Prevention Program including leading groups and one on one session for each cohort
- Fitness testing including vo2 sub-max tests
- Participate in staff meetings, support branch and YMN fundraising initiatives and attend professional training as appropriate
- Company’s working structure, policies, mission and strategies
6
Skills For Director of Health & Wellness Programs Resume
- Manage in service training in health related areas for other departments
- An active CPR certification or be willing to obtain required certification
- Currently holds or is working towards Y USA Team Leader Certification
- Capable of rolling up one’s sleeves to do whatever it takes to drive results, not hindered by protocol or process
- Various subject matter certifications and YMCA training certifications (see below)
- Nationally recognized certification in personal training
- Competitive salary between 80-95K, including personal benefits package 24,57%
- Current nationally accredited personal training certification required
- Brainstorm and work collaboratively with HWC leadership team to develop HWC annual marketing plan, and implement the plan
7
Skills For Health & Wellness Associate Resume
- Work closely with Marketing and Production Innovation to identify and source new products and drive “speed to marketâ€
- Benchmark key competitive set in the nutrition, food, vitamin and dietary supplement industries for new technologies and bring these innovation ideas forward
- Lead Implementation of company’s overall Employee Health and Wellbeing Strategy
- Be seen by the executive team as the company’s authoritative voice on Employee Health and Wellbeing
- Evaluate staff on a regular basis. Maintain accurate and complete personnel files including staff certifications
8
Skills For Lpn Prn Associate Health & Wellness Carondelet St Mary s Resume
- Provide training and staff department meetings to Wellness staff
- Frequent continuing education credits in the areas of exercise science, nutrition, exercise trends, etc
- Refill and check the status of and sending request for prescriptions found in our pharmacy database
- Protect customer information in accordance with state and federal pharmacy laws including HIPAA law and corporation standards
- Tactical Strength and Conditioning
- This is an office-based position with the potential to travel to other Suncor locations across Canada
- Domestic Business Travel - up to 20%
9
Skills For Brand Manager, Health & Wellness Resume
- This is an office-based position with possible travel to other Suncor locations across Canada
- Passion and knowledge of health and wellness products
- Enthusiasm and knowledge for relevant products
- Passion for wellness is critical
- Proactively approach customers, assist them in locating products and answer any questions they might have, and direct specific healthcare-related questions to a pharmacist
10
Skills For Manager, Health & Wellness Benefits Resume
- Work with team members to maintain the overall appearance of the department; unload deliveries, ensure product levels are sustained and be sure products are well merchandised in eye-appealing displays to promote items and drive sales
- Check the expiration date on product to ensure the health and safety of customers, take part in the expiration date program, properly dispose of medical products in the department every 4 months and check for damaged or misplaced products and properly record or reshop these items
- Identify and sell new opportunities to Janssen to connect science and business outcomes to yield new solutions (i.e. Infectious disease, Depression) totaling sales revenue of $xxMM for JJHWS
- Create Immunology and CNS strategies in partnership with the brand teams and drive relevant JJHWS/JHI content and existing capabilities into emerging OpCo Solutions (7min workout, MHM, Health Partner, nurse resilience)
- Develop strategy and deploy Bold Conversations (HCP/patient behavior science communication tool proven to improve health outcomes) to Immunology/CNS HCP’s
List of Typical Responsibilities For a Health & Wellness Resume
1
Responsibilities For Director of Health & Wellness Resume
- When possible, follow established programs, policies and practices to ensure the production of safe quality products that meet regulatory and company requirements
- Have strong communication skills and sense of initiative and teamwork
- Financial Development: Actively support the Annual Strong Kids Campaign
- Promote satisfaction of participants as evidenced through positive surveys and program evaluations
- Negotiates and manages vendor contracts including, but not limited to cleaning contractors and cardio/strength equipment maintenance contractors
- Aligns to the overarching goal of supporting students, alumni, and staff to live healthy and choice filled lives
- Support Centers in achieving and maintaining Association GoldBook standards
- Facilitate allergy training for associates
- Manage, communicate, and administer the wellness engagement program, and lead the Wellness Steering Committee
2
Responsibilities For Manager, Health & Wellness Resume
- Attend recruiting fairs to promote the value of wellness at Printpack to prospective associates
- Supports the development and implementation of Aramark menu programming within Aramark, with emphasis on Aramark Healthcare division
- Fulfill the YMCA mission by helping others achieve a healthy spirit, mind and body
- Be accountable for achieving
- Develop business model and deploy wellbeing solutions for CNS and Immunology partners
3
Responsibilities For Senior Associate, HR Health & Wellness Resume
- Coordinate with other center staff concerning health services
- Develop and maintain business relationships with contract manufacturers to promote opportunities and innovation
- Facilitate continual improvement of supplier operations through routine assessments and performance measurements
- Establish and report Key Performance Indicators on cost, quality and service
- Lead vendor performance reviews
4
Responsibilities For IT Lead, Health & Wellness Business Unit IT Resume
- Negotiate all aspects of supply agreements appropriate for the business relationship; Confidentiality Agreements, T&Cs, Development Agreements and Supply Agreements
- Identify 7 of top 14 accounts for growth and set-up top-to-top discussions that Strategically positions J&J to accelerate pipeline into key accounts
- Support the marketing managers & Marketing lead with the creation of the long term category & portfolio strategies as part of the marketing plan, with focus on Oral Healthcare
- Works collaboratively with Wellness Consultant to maintain and improve associates’ and their family member’s health status
- Expert experience in benefits administration where a strong understanding of federal statutes and governing laws has been gained, including but not limited to ERISA, HIPAA, COBRA, FLMA, USERRA, IRS Code
- Proven ability to provide efficient coordination and clear communication to all benefit eligible associates, human resource personnel, labor relations and other departments in an efficient and timely manner
- Regional and nationally based consulting firms
- Regional and national conferences
- Ensures completion of the necessary filings to maintain each plan’s qualified status and coordinate audits relative to each benefit plan
5
Responsibilities For Specialist, Health & Wellness Resume
- Responsible for compliance and guidance with federal and state regulations involving health and welfare plans amendments, including, but not limited to ERISA, HIPAA, COBRA, Patient Protection and Affordable Care Act and required ACA and 5500’s gathering information and review
- Manages annual open enrollment for active, retiree’s and COBRA groups
- Evaluates residents; documents changes in condition, and notifies executive director, physician, and resident’s legally responsible party/family of resident's condition and reactions
- Assists in keeping the environment safe for employees to reduce the occurrence of Workers’ Compensation claims by appropriately evaluating resident transfer and mobility needs and involving therapy services as indicated
- Part-take in student outreach through various nutrition-related events on campus
- Develop nutrition education activities
- Create nutrition awareness handouts
- Ensure SOW’s are aligned with capital/expense budgets, reflect accurate/complete information and comply with the New Product Development Process (NPDP)
6
Responsibilities For Director of Health & Wellness Programs Resume
- Partner with external customer’s pilots, implementations, pre-sales and/or support; ensuring expectations are defined, there is alignment across all stakeholders and coordinate delivering on those expectations
- Maintains all aspects of the new hire benefit enrollment process (system processes to prepare online election options, enrollment notifications, W2 collection for FA’s for ABBR processing)
- Oversee interactions between MGM Resorts Health Plans, their members, and all related vendors
- Actively monitor and measure service and software vendor performance versus service level agreements, track issues, and verify corrections and improvements
- Responsible for the successful implementation and management of clinical quality improvement and population health management programs such as; patient-centered medical home, medically-supervised and surgical weight loss, maternity management, diabetes education, and health score programs
7
Responsibilities For Health & Wellness Associate Resume
- Manage provider relations with strategic health plan and wellness program providers (i.e. Direct Care Health Plan Primary Care Physicians, medically-supervised weight loss providers, and bariatric surgeons), by monitoring performance and providing consulting/support services to promote and achieve the goals of the health plans
- Provide effective leadership, coaching, and direction to the Health Plan Consultant and Specialist
- Proven ability to create compelling, shareable content
- Experience in the health and wellness field
- Ensures payroll data is compiled and submitted to the Corporate Payroll department in a timely and effective manner
- Identify and implement condition and health management programs to improve employee health and to mitigate long-term health plan cost trends
- Develop and implement strategies and action plans to continuously improve health plan and wellness program processes and operations while ensuring the accurate tracking of program completion and incentive payment
8
Responsibilities For Lpn Prn Associate Health & Wellness Carondelet St Mary s Resume
- Draft the necessary communications and notifications to members and providers to maximize program utilization, member satisfaction, and provider performance
- Evaluate Plan provider contract opportunities, implement negotiated terms, and manage contract resolution
- A love for pop culture and internet trends
- Work alone as well as in small teams
- A positive, curious, and playful attitude (no haters!!)
- Processes and executes payment for all monthly billings of premiums and administrative fees for fully funded plans owed to service providers in accordance with the terms of their contracts. This includes self-billed/reported and/or invoices prepared by the service provider
- Manage the data feed transfers to all benefit carriers and third party administrators to ensure weekly files launch with no transmission errors
- Conduct analysis leveraging: consumer segmentation, growth areas, and a competitive understanding to answer the key strategic questions ‘where to play’ and ‘how to win’
- Maintain and update health education content in printed materials and online (Berklee’s websites, echeckup to go pages)
9
Responsibilities For Brand Manager, Health & Wellness Resume
- Share responsibility with the Director of Health & Wellness Programs of serving as the lead for student prevention and education as part of the college’s Title IX and Equity system
- Build, and administer Printpack’s company-wide Health and Wellness strategy and programs
- Manage all aspects of the Health and Wellness program including planning, design, marketing and communication, implementation, and administration to ensure continuous improvement in Printpack’s population health
- Organize, coordinate, and promote Printpack’s annual health fairs Company-wide
- Oversee Printpack’s wellness portal to ensure associates have access to their personal updated biometric data, as well as other health and wellness information
- Partner with the Recruiting Department and other relative departments to ensure that wellness is included in Printpack’s employment brand
- Oversee Printpack’s Employee Assistance Program (EAP) and promote its utilization
- Manage the Printpack relationship with the various wellness vendors, including the on-site wellness coaches. Work closely with Printpack’s benefit consultants on various wellness components. Work closely with Printpack’s benefit providers to assess and address areas of improvement in Printpack’s wellness program
10
Responsibilities For Manager, Health & Wellness Benefits Resume
- Maintain up-to-date knowledge of corporate wellness and health care reform, and constantly stay abreast of new trends and opportunities for future growth
- Works closely with Director of Sales and Marketing to actively promote the Club to new members to drive new member sales. Provides tours of the facility to new members and shares details on all programs. Assures that each new member receives an orientation to the Health and Wellness Facility
- Prepares and monitors annual budget, revenue goals and expenses for the Health and Wellness Facility as well as generating various (weekly, monthly, etc.) business volume forecasts and planning accordingly, including development of class and program fees and monitoring trends in our competitive set
- Ensures a comprehensive and dynamic schedule of classes and programs is offered for members of all ages, abilities and skill levels. Monitors all classes, programs, and special events and helps when necessary
- Generates ideas to improve and expand current programs and offerings and continually research opportunities to increase member involvement and increase revenue
- Provides social media and website content to General Manager and/or Director of Communications to promote activities and the social environment of the Health and Wellness Facility
- Develops and promotes Health and Wellness services and programs to include Physical Therapy, Wellness Checks, Diet and Nutrition
- Implements policies and procedures for the Health and Wellness Facility, including compliance of all company standards relating to quality of products and services
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