Wellness Specialist Resume Sample
Joanie Mosciski
986 Demario Stravenue,
Los Angeles,
CA
+1 (555) 427 7304
Work Experience
Wellness Specialist
10/2016
-
PRESENT
Philadelphia, PA
- Develops and implements programs to maintain healthy lifestyles using evidence-based approaches and engagement strategies. Collaborates with national and local clinical and peer leaders to leverage resources and expertise. Researches best practices; gathers input from enrollees and staff; pilot tests approaches for delivery
- Designs, organizes, and delivers workshops for groups of enrollees. Develops processes for scheduling and managing group sessions
- Participates in Care Coordination Team meetings and consults with Physician Advisors/Medical Directors on regular basis concerning the progress of enrollees
- Performs data gathering, documentation, and analysis as appropriate
- Engages employees in services that support their well-being. Supports promotion and delivery of company wellness programs. Develops and instructs exercise programs that are safe and effective. Supports overall operations of facilities. Interacts with suppliers, business partners and others to effectively deliver services
- Responsible for delivering disease management services to a defined panel of enrollees based on established member selection criteria, interventions, and program policies and procedures
- Assesses enrollee needs and works with enrollees to identify goals and interventions to improve member's ability and/or motivation to self-manage their conditions
- Develops and implements care coordination plans for enrollees
- Receives inbound and make outreach calls to enrollees in order to educate and motivate them in self-management
Benefits & Wellness Specialist
05/2011
-
06/2016
Houston, TX
- Assists in the coordination of medical and behavioral care
- Identifies and removes barriers to accessing services
- Develops and implements programs to maintain healthy lifestyles using evidence-based approaches and engagement strategies
- Collaborates with national and local clinical and peer leaders to leverage resources and expertise. Researches best practices; gathers input from enrollees and staff; pilot tests approaches for delivery
- Administer wellness incentive programs in accordance with program policies and guidelines
- Serve as primary business contact for vendors supporting the Ameritas wellness programs
- Coordinate wellness activities between work locations through leadership of specific location wellness committees to provide consistent and effective programs and activities
- Promote engagement in wellness activities including onsite biometric screenings, health assessments, onsite health fairs, wellness committees, and company challenges
Fitness & Wellness Specialist
06/2004
-
03/2011
New York, NY
- Coordinate assigned wellness-related programs including the Employee Assistance Program, tobacco cessation,
- Remain current on wellness trends and programs in the industry. Research and develop wellness incentive programs or provisions that interact with and support the overall corporate health plan strategy and initiatives. Identify and recommend new or enhanced wellness programs along with a cost benefit analysis
- Educate associates on health-related topics to improve their personal well-being and the health status of the Ameritas associates
- Analyze health programs utilization for development of enhanced targeted health and wellness programs. Perform periodic benchmark analysis
- Coordinate wellness program contract renewals, RFPs, and implementation of new programs
- Conduct platform configuration testing and ensures seamless day-to-day administration of all wellness programs
- Expertise in nutrition, exercise, and behavior change
- Effective interpersonal skills and ability to maintain relationships at various levels of the organization, and internal and external customers
Education
Maryland University of Integrative Health (MUIH)
1998 - 2003
Bachelor's Degree in Health Promotion
Professional Skills
- Work-related experience. Proficient computer knowledge and skills in, Microsoft Office (Word, Excel, PowerPoint). Excellent Professional Communication skills both written and verbal. Detail Oriented and Excellent Organizational skills. Demonstrated analytical and problem solving skills
- Excellent problem-solving skills, written and oral communication skills, and listening skills
- Demonstrated knowledge, experience, and skills in consultation and outreach activities with faculty, staff, and students related to wellbeing
- Experience in writing, developing and implementing educational programs. Dynamic presentation and public speaking skills vital
- Strong data analysis, problem solving and troubleshooting skills
- Excellent copywriting skills and visual sense while maintaining the importance of how images, advertisements and videos define the WVU and mindfulness brand
- Strong time management, oral and written communication skills
How to write Wellness Specialist Resume
Wellness Specialist role is responsible for interpersonal, research, design, wellness, analytical, reporting, training, database, compensation, payroll.
To write great resume for wellness specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Wellness Specialist Resume
The section contact information is important in your wellness specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Wellness Specialist Resume
The section work experience is an essential part of your wellness specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous wellness specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular wellness specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Wellness Specialist resume experience can include:
- Project management skills, including project development, organization, prioritization and problem solving skills
- Work independently with exceptional organizational, problem solving prioritizing, multitasking, and decision making skills
- Organization, prioritization and problem solving skills
- Strong organizational skills and ability to coordinate multiple tasks
- Maintain a high level of professionalism in communicating and working effectively with a diverse variety of internal and external contacts
- Consultation, outreach, and presenting skills are essential
Education on a Wellness Specialist Resume
Make sure to make education a priority on your wellness specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your wellness specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Wellness Specialist Resume
When listing skills on your wellness specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical wellness specialist skills:
- Superior customer service and client relation skills with a demonstrated commitment to service excellence
- Good organization, time management and communication skills
- Experience with Wellness program delivery and coordination, including health screenings; experience in building business and program strategy
- Communicate professionally and effectively, both verbally and in writing with employees, vendors and coworkers
- Present information effectively in a large group setting and/or in various ways
- Develop and facilitate Wellness groups providing education, information and practice of skills in the areas below to patients
List of Typical Experience For a Wellness Specialist Resume
1
Experience For Benefits & Wellness Specialist Resume
- Leadership and mentoring skills necessary
- Provide 1:1 services for patients to assess and develop Wellness skills
- Present information effectively in a large group settings
- Prior HR benefits experience
- Support multiple enterprise initiatives by encouraging meeting participants to take action with effective presentation and consultation tactics
- Support multiple enterprise initiatives byencouraging meeting participants to take action with effective presentation and consultation tactics
- Operate a variety of audiovisual equipment during instructional classes
- B.S./B.A. Incumbents typically have 2 to 4 years of related experience
2
Experience For Fitness & Wellness Specialist Student Services Professional Resume
- Identify gaps in evidence-based care
- Apply treatment objectives/findings from evidence based guidelines
- Excellent presenter for large and small groups
- Compiles data to review and evaluate the effectiveness of program(s)
- Operates a computer terminal and/or personal computer, using a variety of web-based applications, as well as all MS Office applications
3
Experience For Fitness & Wellness Specialist Resume
- Utilize evidence based approach for program development and evaluation
- Audit, verify and update third party Consolidated Omnibus Reconciliation Act (COBRA) database
- Seasoned professional with expert knowledge of the retirement business at 5-7 years’ experience
- Two (2) years of public relations, communications or related experience
- Experience in the management and delivery of occupational health services
- Experience with rules set forth by the Wisconsin Department of Employee Trust Fund (ETF), Wisconsin Retirement System or similar program
- Coordinates annual well-being vendor fair in Rolling Meadows and other related corporate well-being activities
- Proficiency in developing and presenting presentations
4
Experience For Senior Wellness Specialist Resume
- Responsible for benefits administration, including new hire enrollment, open enrollment, benefit changes, and coordination of benefit billing
- Coordinate with UW System Benefits Team for all system communication and creating all campus communication during the Annual Benefits Enrollment period (ABE)
- Support tracking wellness campaign participation and assist with facilitating campus wellness events and promotions
- Counsel employees on retirement and assist them with completing the retirement application; answer questions regarding insurance benefits after retirement
- Coordinates national biometric screening program with program vendor, including on-site and individual screenings
- Comfort with teaching and managing large groups of children and adults
5
Experience For Wellness Specialist Intermittent Resume
- Possesses an understanding of medical tests performed on members
- Proficient using computers, Microsoft Office applications, web, materials and tools
- Help employees understand benefit programs through a variety of communication types, including, but not limited to: one-on-one meetings and emails
- Create or develop knowledge building resources such as: announcements, booklets, pamphlets, as well as trainings or seminars
- Responsible for conducting benefit overviews for potential employees as requested
- Responsible for conducting benefits orientations for all new employees on a regular schedule
- Schedule wellness programs, coordinating presentations, classes, seminars
- Plan, coordinate and participate in HR’s Annual Benefits Fair held during Open Enrollment
- Respond to HR inquiries and requests, supporting the Deputy Director and the AVC of Human Resources on additional projects and employee relations issues
6
Experience For Benefits / Wellness Specialist Resume
- Responsible to engage employees in services that support their well-being
- Work with others within the department, accounting and external suppliers to obtain required information within requested timeframes
- Coordinate with UW System Benefits Team for all system communication and create all campus communication during the Annual Benefits Enrollment period (ABE)
- Leave Management and Backup to Administering FMLA
- Complete sick leave certification for retirees’ continuing health insurance benefits after retirement
- Responds to employee requests and inquiries directing employees to appropriate resources
- Drafts and revises employee communications including emails, brochures, presentations, forms, new hire materials, and internal Portal and website postings
- Provides direction and support to network of Corporate Well-being Advocates
7
Experience For Benefit & Wellness Specialist Resume
- Works with benefits and HR advising team resources around the country in locations where on-site screenings and annual enrollment meetings are held
- Conducts web-based or stand-up training for employee groups of various sizes
- Coordinate and promote ongoing efforts that relate to child passenger safety & injury prevention
- Aid in the development of communication tools to enhance overall understanding of benefits programs
- Analyze and interpret data and prepare concise, accurate reports
- Knowledge of Health & Wellness procedures, programs and resources
- Assess Needs, Assets and Capacity for Health Education
8
Experience For Safety & Wellness Specialist Resume
- Conduct Evaluation and Research Related to Health Education
- Administer and Manage Health Education
- Serve as a Health Education Resource Person
- Communicate and Advocate for Health and Health Education
- Manages all lines of coverage within the Company’s health and welfare programs according to Rackspace policies and procedures, plan requirements, and regulations
- Administers the Company’s 401(k) plan which includes but is not limited to, employee eligibility, enrollment, employee changes, loan processing, and supplying withdrawal information (if applicable) upon an employee’s termination
- The Walt Disney Parks and Resorts Cast Wellness team provides global well-being programs, activities, sports events and services/resources for our diverse Cast, Crew and Imagineers. This is accomplished by preserving our rich Disney heritage while we strive to enhance our guest’s experience
- Responsible for performing general human resources support functions as assigned
9
Experience For Financial Wellness Specialist Resume
- Collaborate on the development, implementation and communication of the wellness strategy
- Participate in the development and delivery of a communication and marketing plan to maximize awareness of and engagement in the program through creative marketing strategies; including managing wellness content on MFCentral, Yammer, newsletters, emails, etc. for all wellness initiatives
- Proactively plan and coordinate logistics for topical health promotion education programs and initiatives (e.g. program launch details, annual screening and vaccination clinics, Challenges, webinars, workshops, onsite massages, Walking Clubs, etc.). Evaluate and monitor service delivery and effectiveness
- Set up registration, reserve rooms, pre-clear visitors, etc. as required to conduct onsite sessions. This includes greeting guest speakers and escorting them to meeting rooms, managing a record of registrants, collecting and summarizing evaluations, communicating with registrants and providing feedback as needed
- Administer day-to-day Wellness Operations functions (e.g. respond to inquiries, manage file feeds, remit and track invoices, assign Vitality Employer-sponsored points, create agendas and lead Champs calls, act as liaison to wellness vendors)
10
Experience For Women s Advocacy & Wellness Specialist Resume
- Capture key operational and customer-focused metrics, analyze the data and recommend necessary changes to improve overall effectiveness of services
- Remain abreast of industry trends and emerging risks as they pertain to Wellness Operations in our organization
- Develop and make recommendations for wellness program modifications
- Ensure Company policies and procedures are followed appropriately
- Provide input into the budget process, manage wellness-related expenses and identify variances as required
- Conduct research, analyze data and prepare recommendations as required
List of Typical Skills For a Wellness Specialist Resume
1
Skills For Benefits & Wellness Specialist Resume
- Strong interpersonal skills – able to effectively work with individuals and employ a ‘consultative sales’ approach
- Demonstrated research and analytical skills with experience in analyzing, troubleshooting, and resolving complex issues
- Strong analytical skills and a thorough knowledge of benefit plan design
- Demonstrated track record of prioritizing and handling multiple tasks and projects in a fast-paced and challenging environment
- Exceptional oral, written and interpersonal communication and customer service skills
2
Skills For Fitness & Wellness Specialist Student Services Professional Resume
- Analyze complex issues and effectively recommend solutions
- Business level English & Japanese skills
- Demonstrated success in leading teams in defining and solving complex process problems
- Solid understanding of employee benefits including administrative, legal and financial issues relating to health, welfare and retirement plans
- Experience working in a the Fitness and Well-being industry
- Experience teaching group exercise classes including yoga
- Previous experience in chemical dependency or a therapeutic recreation setting
- Experience using a HRS system such as PeopleSoft, Banner, etc
3
Skills For Fitness & Wellness Specialist Resume
- Experience using a HRIS system such as PeopleSoft, Banner, etc
- Ensure operational and administrative processes are effective; identify and implement process improvements
- Seasoned professional with expert knowledge of the retirement business at 5-7 years experience
- Related experience in human resources, specifically with benefits and/or wellness programs
- Strong desire to create, implement, and evaluate the highest quality wellness and education programs and interventions
- Proficiency in organizing and coordinating logistics
4
Skills For Senior Wellness Specialist Resume
- Have or be working toward a current AFAA Personal Fitness Training Certification within 3 months of hire date
- Develops individual personal training programs for employees, their families and domestic partners; conducts orientations by instructing participants
- Capable of managing multiple tasks and projects simultaneously without compromising quality
- Knowledge of banking (credit and deposit) products and services
- Manage the communication of existing and new programs as well as all benefits compliance related communication (i.e. Summary Plan Descriptions)
- Organize and run benefit fairs; assist with managing the U.S. Open Enrollment life cycle
5
Skills For Wellness Specialist Intermittent Resume
- Personal Training, Group Fitness and Yoga certifications
- Thorough knowledge of communication principles, media and marketing techniques
- Monitors activities in the RFC, including locker room traffic. Ensures that the facilities and equipment are used properly
- Teaches a variety of aerobics/exercise classes including yoga
- Handle special projects as assigned and complete monthly reporting as needed
- Knowledge of administering benefits and retirement programs
- Cultivate and manage relationships with benefits consultants, vendors, providers daily
- Partner with vendors to ensure customer service standards are adhered to
6
Skills For Benefits / Wellness Specialist Resume
- Proactively suggest improvements based on feedback, claims trends and market practice
- Act as point of contact for escalated employee benefits questions
- Independently research a variety of related complex information requests and issues
- Build and maintain a good working knowledge of benefit legislation, industry standards and best practices, incorporating standards into processes and procedures
- Manage multiple projects and prioritize deliverables accordingly
- Conduct audits for internal benefit programs
- Assist with the implementation of new plan designs
7
Skills For Benefit & Wellness Specialist Resume
- Assist with integrated health, welfare, retirement and wellness related projects
- Provide Wellness groups on assigned units
- Participate in the recovery services lecture series. Follow protocol of starting on time, introducing self and lecture topic, maintaining an outline of material covered on file, and following recommendations of the lecture committee
- Provide documentation within documentation standards, (Including but not limited to), documenting patient progress through the use of patient progress/group notes and other documentation methods
- Coordinate the training management system acting as STARS Administrator
- Assist with scheduling and coordination of safety training, projects and initiatives
- Conduct employee training, emergency preparedness activities, and/or assurance programs
- Assist with the design and development of safety training classes
- Develop communication tools to enhance understanding of the company’s benefit packages
8
Skills For Safety & Wellness Specialist Resume
- Provide patient orientations and supervision of exercise room and pool
- Provide educational prescriptive wellness groups in the areas of; chronic pain, sleep hygiene, and tobacco recovery as outlined by clinical standards
- Assure a safe and secure environment for patients, staff, guests and visitors in accordance with Hazelden Betty Ford Foundation Policy and Procedures
- Participate in the development, implementation, and maintenance of programs, systems, and procedures necessary to ensure the overall safety and health of employees and the community
- Identify, assess, and monitor workplace hazards (including but not limited to, chemical, physical, biological) that could be present in the work area; recommend improvements to minimize hazard potential
- Compile data and conduct initial investigations for incidents, injuries, and general complaints concerning potential hazards or unsafe conditions in the work place
- Provide technical advice and university interpretation of various government regulations and university policies
- Develop and maintain a safety web page and other across media channels
- Participate in the development and maintenance of the Safety department’s newsletter
9
Skills For Financial Wellness Specialist Resume
- Create purchase orders and track all the safety and wellness expenses and transactions. Oversee budgets and monitor and approve expenditures
- Conduct benefit orientations, open enrollment, and field questions about the company’s benefit offerings
- Promote healthy living activities by conducting workshops, proactively sharing health-related tips and information with Sun’s team members, and coordinating off-site activities
- Knowledge of all pertinent federal and state regulations, filing and compliance requirements affecting employee benefit programs, including FMLA, ERISA, HIPAA, COBRA, ADA, PPACA, and DOL requirements
- Plan and implement semester fitness class schedules including a variety of classes such as yoga, strength, dance, fitness, cycling, kickboxing, etc.
- Proficiency using Microsoft Office products, including Power Point, with basic knowledge of human resources and payroll information systems
- Produce quality communications content, including press releases, feature stories and information guides
- Assist in program planning and course execution
- Deliver compelling programs that maximize reach, engagement and impact for the mindfulness brand on a local and statewide scale
10
Skills For Women s Advocacy & Wellness Specialist Resume
- Knowledge of benefits and retirement programs (including applicable state and federal laws and regulations)
- Have or be working toward a current NETA Group exercise certification (or equivalent) within 3 months of hire date
- Extensive knowledge of positive psychology, wellness and flourishing literature and initiatives
- Understand, evaluate and make recommendations based on benefit plan proposals
- Interact in a positive and approachable manner with all levels of team members
List of Typical Responsibilities For a Wellness Specialist Resume
1
Responsibilities For Benefits & Wellness Specialist Resume
- Ideally experience with health promotion, health sciences, human behavior or in place education or event planning or marketing experience
- Experience with or working knowledge of Workday is ideal
- Benefits related experience in a mid to large-scale office environment required
- Demonstrated proficiency with University policies, protocols and databases
- Monitor and clear WED report daily in order for accurate processing of all benefits data
- Create knowledge building resources, i.e.: announcements, booklets, pamphlets, as well as facilitate trainings and seminars
- Knowledge of sales and marketing techniques, health and wellness marketplace and completion
2
Responsibilities For Fitness & Wellness Specialist Student Services Professional Resume
- Identify medical and behavioral symptoms via phone
- Knowledge of co-morbid disease risk factors
- Understand disease inflection points to capitalize on clinical windows of opportunities
- Engage enrollees and quickly build rapport
- Create, manage and update all employee benefit changes and adjustments in HRS
3
Responsibilities For Fitness & Wellness Specialist Resume
- Oversight of Family Medical Leave Act (FMLA) - Intake of leave requests, sending required notices, forms and letters, and determining leave eligibility. Ensure federal and state compliance of all leaves, including certification of FMLA leaves
- Resolve employee questions and problems regarding benefits by researching benefit policies and procedures; providing answers to questions and resolutions to problems
- Reconcile benefit accounts using reports; complete cleanup of all benefit accounts including communication to the employee, UW Service Center and/or UW System Administration
- Maintain all employee health benefits related records and reports in both hard copy and electronic form
- Respond to all benefit related inquires
4
Responsibilities For Senior Wellness Specialist Resume
- Administer Wellness Program
- Assist in the planning, development, implementation, and monitoring of Well Workplace activities year-round to promote healthy lifestyles for employees, such as flu shots, Health Living Program, and tobacco cessation program
- Track participation in wellness-related activities
- Respond to all wellness benefit inquires
- Produce accurate and detailed reports related to employee health benefits in response to audits, grants, and internal inquiries
- Identify, recommend, and implement process improvements to simplify health benefits processes and procedures and to integrate best practices
- Designs and implements health, wellness, and/or fitness program(s)
5
Responsibilities For Wellness Specialist Intermittent Resume
- Identifies equipment and/or personnel needs to help support the health, wellness and/or fitness program(s)
- Coordinates activities for outreach events targeted at program population(s)
- Performs on-site fitness evaluations, consults and health screens
- Analytical skills necessary to create and revise educational course material, maintain and report statistics and trends, perform patient assessments, and recognize and respond to clinical distress
- Interpersonal skills necessary to work in a team environment, lead groups, speak publicly, effectively market services, and explain program objectives. Able to make independent judgments, problem solves, follow through, and prioritize workload
6
Responsibilities For Benefits / Wellness Specialist Resume
- Primarily facilitate events in local markets but willingness to travel nationwide as client needs require
- Collaborate with Communication Consultants on strategies for effective delivery of select client events (i.e. in person meetings, webinars, benefit fairs, etc.)
- Interact with suppliers, business partners and others to effectively deliver services
- Develop and instruct exercise programs that are safe and effective
- Develop solutions to a variety of problems of moderate scope and complexity. Refer to policies, procedures, and practices for guidance
7
Responsibilities For Benefit & Wellness Specialist Resume
- Support promotion and delivery of company wellness programs
- Support overall operations of facilities
- Support communication and promotion of wellness programs
- Support delivery of wellness activities in alignment with company wellness initiatives
- Review products for sound judgment and overall adequacy and accuracy
- Contribute to the completion of organizational projects and goals
- Interact primarily with internal personnel and external customers
- Represent the organization on specific projects
8
Responsibilities For Safety & Wellness Specialist Resume
- Serve as lead benefits liaison with both internal and external benefit auditors, and external business auditors
- Perform routine audits: 3 way (vendor, payroll, and benefit system enrollment), 401k contribution audits, life event audits, and FMLA compliance to name a few
- Maintain electronic and hardcopy versions of official plan documents, amendments/resolutions, and other related governance documentation
- Facilitate several routine processes to ensure compliance: over age dependents are removed, retro payroll deductions, supplemental LTD approvals, hourly non-union hardship requests, EOI administration and HSA contribution posting and 401k funding
- Use reporting tools to create monthly, quarterly and annual reports to identify potential health, provider and plan issues to be used to develop various programs and action plans
- Work with internal and external partners to test and update systems for accuracy of data exchanges; conduct audits and implement solutions as needed to correct defects
- In employee benefits administration with increasing levels of responsibilities through years of experience
9
Responsibilities For Financial Wellness Specialist Resume
- Responsible for review of daily reports (MSC, new hires, benefit changes) and work with UW Service Center to ensure benefit applications are processed correctly
- Conduct benefit overviews for potential employees as requested
- Conduct benefits orientations for all new employees on a regular schedule
- Respond to all benefit related inquiries
- Assist Payroll and Benefits Manager with advising employees on their rights and responsibilities for various leave situations; determine the appropriate action to take and work with the employee to obtain the appropriate paperwork needed
- Develop communications to the campus community on policies and procedures related to accrual and use of Annual Leave, Sick Leave, and with the help of HR Specialist, Family Medical Leave Act provisions (FMLA)
- Assist Payroll and Benefits Manager with certifying Family and Medical Leave Act (FMLA) leaves for faculty and staff and backup to the coordination of leave benefits provided under the federal and Wisconsin FMLA with other leave rights
10
Responsibilities For Women s Advocacy & Wellness Specialist Resume
- Assist to ensure compliance with federal and state laws as it relates to appropriate correspondence with insurance companies, medical providers and others
- Assist with responding to inquiries, interpreting and training university employees and administrators on federal regulations including, but not limited to, FMLA and FLSA
- Manage various campus initiatives (i.e.: off site benefit consultations, length of service awards ceremony)
- Assist with oversight of the Health and Wellness student intern
- Assist with WELCOA application for National Workplace Wellness Recognition
- Ensure Continuous Service Date, Benefits Service Date, etc. are correct in HRS for retirement purposes
- Generates incentive administration reports and assesses integrity of program data
- Assists employees in resolution of complex benefit issues
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