Wellness Manager Resume Sample
Lula Roberts
521 Schowalter Points,
Boston,
MA
+1 (555) 847 4865
Work Experience
Wellness Manager
03/2017
-
PRESENT
New York, NY
- Serve as Center disability coordinator, manage accommodation plans for students and coordinate the Center’s interdisciplinary team
- Effectively communicate and present information to students, management and line staff, corporate and DOL personnel and public groups
- Dealing with a variety of people in a professional, courteous manner in diversified situations
- Promotes the Centers’ classes and programs to staff
- Trainee Employee Assistance Program (TEAP) Specialist
- Strive to exceed resident expectations with heart-felt care and concern demonstrating the Erickson Living Mission and Values at all times
- Honor commitment and is receptive to new ideas and alternate approaches
- Work cooperatively and collaboratively with other members of the neighborhood and continuing care to ensure all resident’s desires and needs are met, displaying a courteous, positive attitude and professional demeanor even during difficult situations
- Effectively implements resident directed care plan, focusing on the resident’s strengths and preference while providing a sense of comfort, companionship and belonging
Health & Wellness Manager
01/2012
-
11/2016
Houston, TX
- Maintain and protects the confidentiality of resident information at all times
- Recognizes others for providing exceptional hospitality/customer service and providers timely follow up when expectations are not met
- Collaborate with neighborhood members to resolve problems responsibly and facilitates decision-making at the level closest to the resident
- Plan, coordinate and manage the administrative and health services activities of the department
- Develop and implement new and revised policies and procedures affecting health services. Coordinate with other departments to ensure compliance with Center objectives
- Provide staff training, evaluate staff performance, and recommend and implement departmental and personnel changes as approved by the director and coordinated with human resources manager
- Manage and conduct coordinated health care services for students, other health related programs, and serve as a member of the mental health team; coordinate all phases of direct medical, dental, and mental health services for students
Training & Wellness Manager
07/2007
-
09/2011
Boston, MA
- Screen all medical and dental patients for center physician, dentist and follow-up medical care
- Correspond with parents/guardians, admissions counselors and welfare agencies as applicable
- Direct and support the Center disability coordinator, oversee management of accommodation plans for students and coordinate the Center’s interdisciplinary team
- Regularly assess and audit department for contractual compliance and quality delivery of services to students’ prepare audit and assessment reports
- Coordinate services with outside agencies and hospitals, parents/guardians, and admissions counselors; review and approve payment to all outside vendors, subcontracted staff and services, ensuring that expenditures are within contractual and budgetary limitations; coordinate third party payments for health related services
- Serve as Health and Wellness representative to the Quality of Life Committee
- Responsible for safeguarding the integrity of student health records and complying with established corporate and DOL Data Integrity guidelines for student leaves, medical separations, etc
- Promote student attainment of career success standards through modeling appropriate skills, mentoring students, monitoring, skills acquisition and intervening when inappropriate behavior is observe; provide regular feedback to staff regarding mentoring and intervention techniques
- Plan, coordinate and manage the administrative and wellness services activities of the department
Education
Maryland University of Integrative Health (MUIH)
2003 - 2007
Bachelor's Degree in Health Promotion
Professional Skills
- Good communication skills. Good organizational skills. Personal resilience
- Related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience
- Great public speaking and presenting skills
- Experience managing large scale projects desired
- One or two years of related experience or training are required
- Demonstrates ways to become empowered and self-responsible
- Demonstrates ability to work with consumers with diverse backgrounds
How to write Wellness Manager Resume
Wellness Manager role is responsible for health, government, modeling, compensation, training, wellness, integration, finance, benefits, research.
To write great resume for wellness manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Wellness Manager Resume
The section contact information is important in your wellness manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Wellness Manager Resume
The section work experience is an essential part of your wellness manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous wellness manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular wellness manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Wellness Manager resume experience can include:
- Provide staff training, evaluate staff performance and implement departmental and personnel changes as approved by the career services director and coordinated with the manager, human resources prior to implementation
- Coordinate with the finance director to develop departmental budget; monitor and control expenditures, and review and recommend changes to budget authorizations
- Develop and implement new and revised policies and procedures affecting wellness services to include disability program; coordinate with other departments to for compliance with overall center objectives
- Assist in ensuring that OMS performance standards meet or exceed the standards of DOL and MTC; utilized CIS and CTS reports to monitor and enhance student and program progress
- Manage and conduct coordinated health care for students, other health related programs and serve as a member of the mental health team and disability team; coordinate all phases of direct medical, dental, TEAP, mental health and psychiatric services for outpatients, inpatients and off center patients
- Achievement orientation and negotiations skills
Education on a Wellness Manager Resume
Make sure to make education a priority on your wellness manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your wellness manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Wellness Manager Resume
When listing skills on your wellness manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical wellness manager skills:
- Track training expenses to maintain cost effective approach
- Solid understanding of athletic revenue generation
- Monitoring competition on market
- Collaborate with Director of Nursing to provide leadership and mentoring of licensed nurses in Continuing Care Assisted Living and Memory Care
- Participates in creating and developing local training sessions and Global/Regional Wellness training materials
- Assess learning needs and develop training curriculum
List of Typical Experience For a Wellness Manager Resume
1
Experience For Health & Wellness Manager Resume
- To understand budgets and division targets and effectively co-ordinate the Department activities to help reach targets
- Manage the record keeping and reports on injuries, diseases and disabilities of students
- Provides on-going wellness education, one-on-one as well as in group settings to students
- Develop and implement extended training day programs for students that focus on student’s career transition needs
- Coordinate with other center staff concerning wellness services
- Prepares budgets and ensures operation within funding allocations
- Secure the Wellness category reaches planned sales by planning and execution of actions in the Wellness category
- Participate in development of the Commercial Calendar for market and sales and marketing campaigns
- Active cooperation with Global Wellness team and best practice sharing from other markets
2
Experience For Wellness Manager for Lantern Hill-sign-on Bonus Resume
- Support sales company and consultants with all questions or issues; being an expert in Wellness category
- Easiness in working with data and reports
- Understands and executes Eurest food philosophy and wellness programs including Eurest wellness commitments and op-in wellness offerings
- Screen all medical and dental patients for center physician, dentist, and follow up medical care
- Correspond with government, parents or guardians, admissions counselors and welfare agencies as applicable
3
Experience For Training & Wellness Manager Resume
- Coordinate, review, and approve payment to all outside vendors, subcontracted staff and services ensuring that expenditures are within contractual and budgetary limitations
- Provide direction and technical services in the operation of the weight control, tobacco cessation, pregnancy, TEAP, mental health and other health related special programs
- Develop and implement new and revised policies and procedures affecting health services
- Coordinate with other departments to ensure compliance with Center objectives and provide applicable training
- Assist in the development of community linkages in wellness services areas
- Participate in community relations council activities
- Manage and coordinate comprehensive wellness and health care services for students
- Coordinate all phases of direct medical, dental, and mental health services for students
4
Experience For Wellness Manager / Co Disability Coordinator Resume
- Review, report and process accident/injury reports for staff and student job related injuries
- Identify unsafe practices and develop corrective measures to minimize risk and lost time accidents in accordance with corporate, government and Job Corps regulations
- Coordinate services with outside agencies and hospitals, parents/ guardians, and admissions counselors
- Fully understand and embrace Six Senses company vision and values and its application in all tasks associated with the host’s duty
- Ensures resident’s clinical assessments reflect the resident’s preferences, goals and individualized clinical needs
5
Experience For Spa & Wellness Manager Resume
- Coordinates and monitors outside support services such as hospice, therapy, home health, etc follow established plans of treatments and ensures that plan of treatments are integrated into resident’s individualized service plans per state and local regulations
- To prepare budgets, forecasts and business plans as needed. To offer suggestions and predictions on matters of revenue, membership and related issues
- To generate end of month commission reports to be submitted to Finance
- To seek out all opportunities for business development
- To be aware the Spa and Fitness position in relation to competition. Create a market niche in order to remain competitive in the market
- Coordinate activities of interest or for promotional purposes within the Fitness and the Spa
6
Experience For Windows Wellness Manager IT Credit Technology Resume
- To pre-empt and solve problems before they arise
- To be proficient with Finance and Accounting system in order to generate and coordinate all spa reports including revenues, commissions, membership and customer statistics
- To be the best example always
- To keep the team communication channel open
- To ensure high service levels in accordance with Brand Standards
- To creatively seek out new members and membership accounts in order to reach target
- To ensure the member’s needs are taken into consideration as well as enforcement of all Spa and Fitness rules and regulations
- Review daily and be aware of VIPs, Groups, SPG guests, Events in house
- Ensure Spa Fitness Associates are well informed on SPG recognition standards at the areas
7
Experience For Health & Wellness Manager Human Resources Resume
- Ensures resident’s individualized service plan is maintained/updated to reflect current needs in collaboration with other assisted living/memory care team members (ALM, care associates, therapists, etc.)
- Ensure medical provider is notified of any changes in a resident condition and collaborates with medical providers to ensure optimal quality healthcare
- Ensures that resident’s clinical plan of care and medication regimen is implemented and followed by both care associates and clinicians
- Ensures resident’s individualized medication/treatments needs are documented accurately and reflect the appropriate level of assistance provided through discussion with nurses and care associates
- Actively participate in continuing care meetings to include Operations Meeting, Service Plan Meetings, Family Meetings and Performance Improvement/Risk Management/Safety (PI/RM/S) Committee
- Partner with Continuing Care team to facilitate PI/RM/S activities to monitor and improve resident outcomes within Assisted Living and Memory Care
- Partner with Human Resources to foster recruitment strategies, maintain high retention of employees and participates in application review and screening of clinical staff for Assisted Living and Memory Care
- Pricing Policy– Define and manage pricing levels in each market in line with margin objectives
- Positioning – Define and manage Oriflame positioning in region/markets in line with corporate guidelines and market applicability
8
Experience For Global Wellness Manager Resume
- Maintain clinical practice and processes in accordance with the Erickson Living Management Policies and Procedures
- Activity – manage Wellness category on regional level and support Markets in implementing Wellness Strategy. Close cooperation with Marketing team on holistic Wellness Strategy
- Communication – Communication of plans and driving implementation of those. Evaluate activities across the region. Provide feedback and ideas to GSO and spread initiatives to markets. Follow up to ensure markets are implementing and working with available tools
- Education & Sales Training– take full responsibility for the training of ESM, Marketing Team and support Markets in trainings for leaders. Coordination and training of local market wellness managers where applicable
- Support materials –Evaluate sales support materials and build the stragtegy for the same to be integrated in a 360 approach, sales and marketing (catalogue) wise
- Promotes effective use of material and resources. Directs and monitors health service expenditures to comply with established contract and budget
- User experience of Excel, Word, PowerPoint and Outlook
- Organize own work in effective manner
9
Experience For Benefits & Wellness Manager Resume
- Product Line– Manage the Wellness product line. Identify possible product gaps and make recommendation to global category managers
- Catalogue – The Regional Wellness Category Specialist is responsible for the catalogue, ensuring that the catalogue communication is in line with Global brand strategy and other Wellness related activities
- Plans, organizes and directs all activities related to staffing and continuing education initiatives
- Enters information into the CIS and keeps necessary files and records: Enters information into CIS as required. Maintains accurate hard and electronic copy files as necessary to ensure department meets DOL, Corporate and Center expectations. Runs CIS reports to ensure information entered is accurate
- Develops and implements policies and procedures which guide and support the provision of services and meets all productivity plans
- Directs and evaluates all departmental activities to achieve performance and quality control objectives
10
Experience For Wellness Manager Resume
- Ensure all updates of tools are implemented and all guidelines are followed
- Fluent in written and spoken English & Russian
- Manage a Champion Network, develop, recruit, train, engage and communicate
- Supports account in meeting nutrition related regulatory requirements including federal menu labeling laws, local and state requirements for grab n’ go foods, and others
- Plays an active role in educating account operational teams on Eurest wellness standards as well as protocols related to risk management of food allergies
- Coordinates wellness events calendar with regional marketing and culinary team and aligns with client and campus events
- Supports client and corporate marketing and sustainability initiatives
List of Typical Skills For a Wellness Manager Resume
1
Skills For Health & Wellness Manager Resume
- Leverage Genpact resources to effectively meet business objective
- Partners with QCC to ensure that medication care associates have medication observation skills checks completed per policy and/or state /local regulations
- To maintain good relations with other supporting Departments within the Hotel
- Generate communications regarding training opportunities
- Convert existing programs to web based or virtual classroom programs for distance learning
2
Skills For Wellness Manager for Lantern Hill-sign-on Bonus Resume
- Create communications materials and work with the Internal Communications and the Marketing Departments to promote participation in programming and events
- To amend service offering and pricing to meet current demands
- To develop marketing plans outlining promotional activities
- Provide ongoing leadership, guidance, training and mentorship to Licensed Nurses and Care Associates in the neighborhoods related to clinical performance
- Participate in functions/meetings relating to resident or family needs in Continuing Care
- · Be well versed on all Westin key elements and promote Gear Lending and Run Westin Concierge programs
- · Ensure associates are maintaining cleanliness, facility, guest and member accounts
- · Be a Champion of Move Well and Take Care Pillars of Wellbeing
3
Skills For Training & Wellness Manager Resume
- Assist with preparation and administration of training programs
- Develop, maintain and track employee training records
- Educate students on appropriate use of health services during presentation of CPP program
- Coordinate with human resources to provide all staff with TEAP, disabilities, sexual assault violence prevention and blood borne pathogens training annually
- Drive healthy culture changes at all sites including completion of site wellness scorecard and development of action plan
- Develop and maintain a comprehensive wellness program to encourage colleague participation and improve the health and well-being of our colleagues
4
Skills For Wellness Manager / Co Disability Coordinator Resume
- Manage the planning, development and implementation of all SSH colleague wellness programs
- To monitor progress and complete monthly business performance reports giving commentary on the P&L
- Actively promote the Spa and the Fitness through editorials, marketing exercises and promotions
- Coordination of all daily operations, including delegation of required tasks
- To ensure all sales and record keeping procedures are established
- To make sound business decisions in any aspect of Spa, Fitness and Swimming Pool operations, and to accept responsibility for the decisions made
5
Skills For Spa & Wellness Manager Resume
- Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment
- Maintain ongoing communication with resident and responsible party to ensure that resident and family are aware of any clinical changes both positive as well as changes in clinical condition
- Actively participates in the hospitality and holistic support to residents in Assisted Living and Memory Care through orientation of residents, their family and/or responsible party
- Partner with Clinical Leadership and Assisted Living/Social Services Manager to monitors performance of staff in Assisted Living and Memory Care and provides timely and ongoing feedback related to performance
- Actively participates and initiates the performance review process for licensed nurses within the Assisted Living and Memory Care neighborhoods after obtaining feedback from team members regarding the employee’s performance
- Ensures appropriate clinical staff is available in Assisted Living and Memory Care based on resident clinical needs and provides recommendations (Flex staffing) based on identified clinical needs of the neighborhood
6
Skills For Windows Wellness Manager IT Credit Technology Resume
- Partner with Director of Nursing and clinical leadership to ensure all aspects of infection control for staff and residents are maintained and collaborates to develop appropriate policies for infection control monitoring
- Tracks and trends/analyzes clinical quality areas within Assisted Living and Memory Care including wound care, infection control, falls risk reduction, pain management, weight loss and dehydration and develops corrective action plans, implements plan and evaluates results of plan identified areas of concerns
- Provides Director of Nursing a monthly review of trends/analysis of key clinical metrics in assisted living/memory care
- · Recruit, cultivate and grow membership base by providing personalized wellness services for all new and existing members
- ·Assist with organization of Run Westin and other events
- Research, plan, organize and help conduct training programs related to New Hire Orientation, technical business application, process/operations, and professional skills
- Assess effectiveness of current and proposed programs and make recommendations for program/content changes or improvement
- Act as primary point of contact for attendees and departmental representatives at programs
- Fulfill project management responsibilities – achieve results with teams
7
Skills For Health & Wellness Manager Human Resources Resume
- Recommend students for psychiatric and psychological evaluations. 10. Provide direction and technical services in the operation of weight control, pregnancy, mental health, smoking cessation, and other health related programs
- Act as liaison between the center and mental health consultant and direct the mental health program
- Recommend and authorize medical or psychiatric evaluations for emotional or psychological problems; evaluate results and recommend remedial action as warranted
- Delivery of wellness events and campaigns based on the national wellness program in addition to planning, implementing, and evaluating all site health/fitness promotion activities including facilitating group and individual behavior change programs for this site and additional remote client sites in Las Vegas and Ohio area
- Interfaces with client company management and peripheral departments. Maintains on-going communication with client management, wellness network, and other functional areas including health related vendor-suppliers, as appropriate, to assess client needs and identify programming solutions
- Coordinates planning and delivery of the client program throughout the entire organization in collaboration with corporate and site stakeholders; ensures full integration of program throughout all lines of client business (e.g. Health and Safety, Benefits). Leads onsite Wellness Champion Network and wellness committees
- Maintains accurate records and ensures confidentiality of all data collected during the health assessment and health promotion activities in accordance with HealthFitness requirements including, if applicable, file transfer processes collaborating with other health related suppliers
- Five years of progressively responsible related experience and one year of supervisory experience
8
Skills For Global Wellness Manager Resume
- To effectively control inventory and costs
- Valid driver’s license in state of residence with an acceptable driving record
- Valid registered nursing license in the state of residence
- Experience in a senior Spa management role
- Three years experience as an assistant AD, group fitness coordinator or equivalent
- To develop policies and procedures to ensure effective and efficient operation
- To select and groom a skilled management team to be responsible for their respective areas: Treatment, Membership, Fitness, Beauty and Reception
- Provide positive, quality customer services to student employees, staff and other center customers
- Participate in student employ ability programs and activities
9
Skills For Benefits & Wellness Manager Resume
- Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring students where necessary and monitoring both positive and negative behaviors through interventions
- Current Medical licensure in Connecticut
- Visibly proactive with excellent organizational skills, capable of providing focused leadership and continuing to establish the resort’s prominent position within the market
- Possess current CPR and first-aid certification
- Therapist certificate is mandatory
10
Skills For Wellness Manager Resume
- BS in Health, Fitness or Sports-Related field
- ACSM, ACE or similar certification
- Perform research on relevant topics in health promotion and disease prevention, collect and evaluate program data/reporting, and utilize this information when creating wellness initiatives. Also takes into consideration high-risk and common diseases and ailments
- Develop a network of colleague “Wellness Champions” to help promote the program
- Implement programs offering solutions for health related issues such as stress, smoking, weight management, financial health and a host of other wellness related issues
- Coordinate with other areas such as Rehabilitation, Food Service and Nutrition Departments to enhance exercise and nutritional offerings to SSH colleagues
List of Typical Responsibilities For a Wellness Manager Resume
1
Responsibilities For Health & Wellness Manager Resume
- Assures availability of weight control counseling, monitoring and support through Weight Improvement Program
- Provides for cursory and complete medical examinations including all PRH requirements
- Establishes relationships and maintains partnerships with client health and wellness team
- Customizes and presents materials for health fairs, lunch and learns, program launches, client meetings, café wellness events, tastings, etc
- Maintains accurate and up-to-date knowledge of nutrition topics related to food service, culinary and nutrition trends and wellness technology. Communicates to team regarding industry’s nutritional trends
- Conducts regular audits and site visits of assigned accounts to assess account performance against wellness standards. Develops corrective action plans, monitors and enforces corrective action on wellness and sustainability standards, nutrition policies, labeling laws and food allergy and celiac disease training
- Provides for immunization program in accordance with CDC guidelines and as directed by the National Director of job Corps
- Provides for patient assessment, triage, and treatment and provides for emergency care including first aid, CPR, and coordination of emergency services on and off Center
- Utilizes community resources for staff and student training on various Wellness issues, self-care and treatment
2
Responsibilities For Wellness Manager for Lantern Hill-sign-on Bonus Resume
- Assures provision of Reproductive Health Program inclusive of Pregnancy Prevention, Family Planning, Sexuality, and Sexual Assault Programs
- Provides for medication management including ordering, storage, administration, and record keeping for immunizations, prescription, stock medication, and controlled substances
- Implements, directs and monitors infection control measures in Health Services and assists with monitoring center wide infection control
- Understands and executes Company food philosophy and wellness programs including wellness commitments and op-in wellness offerings
- Develops, facilitates and monitors quality assurance programs such as staff meetings, record audits, performance, data, and external reviews
3
Responsibilities For Training & Wellness Manager Resume
- Directs and monitors Health Services expenditures to comply with established contract and budget
- Assures medical records are maintained and in compliance with PRH requirements and Nurse Practice Act
- Current State Professional Nurse License; Current BLS/CPR certification
- Supports the account in meeting nutrition related regulatory requirements including federal menu labeling laws, as well as local and state requirements for all items
- Plays an active role in educating account operational teams on Company wellness standards as well as protocols related to risk management of food allergies and special diets
4
Responsibilities For Wellness Manager / Co Disability Coordinator Resume
- Maintains accurate and up-to-date knowledge of nutrition topics related to food service, culinary and nutrition trends, wellness technology, student health and wellness. Communicates to team regarding industry’s nutritional trends
- Conducts regular audits and site visits of assigned accounts to assess account performance against wellness standards. Develops corrective action plans, monitors and enforces corrective action on wellness and sustainability standards, nutrition policies, labeling laws and food allergens
- Handle daily operation issue, to ensure good customer experience & service standard
- Four (4) years of Corporate Wellness experience required
- Plan and organize activities according to booking of customer
5
Responsibilities For Spa & Wellness Manager Resume
- Conduct therapist training and set up the Spa Product and Operating Standards
- Design and implement the marketing strategic plans of the Spa
- Strengthen customer relationship and handling customer inquiry
- Facilitates cooking classes
- Travel up to 10% locally -required
6
Responsibilities For Windows Wellness Manager IT Credit Technology Resume
- Responsible for the set-up, management & operation of the Spa
- Responsible for management & operation of Kids club
- Encourage, motivate & lead a team of therapists & sales consultants
- Create and implement quarterly individual and team challenges focused on health outcomes
- CHES, ACSM, and other fitness certifications
- Travels up to 75%
- Creative and active
- BSN or PA-C
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