Healthcare Services Coordinator Resume Sample
Bernard Rodriguez
574 Zulauf Crescent,
Chicago,
IL
+1 (555) 574 8319
Work Experience
Healthcare Services Coordinator
08/2016
-
PRESENT
New York, NY
- Identify and seek out opportunities within one’s own work flow to improve call efficiency
- Assist with program eligibility and appropriate referrals to remove barriers in care
- Support of other health plan initiatives as needed
- Telecommuter position with travel throughout the community and to member homes or settings in which they reside such as homeless shelters or homeless encampments
- Stay abreast of all Customer specific details, to ensure high quality customer service
- Support the member to ensure pick - up of their Rx
- Comfort and the ability to travel to meet Medicaid clientele in their homes
Telephonic Healthcare Services Coordinator
05/2011
-
03/2016
Boston, MA
- Work independently in virtual setting. Ability to problem solve,a use best
- Professional judgment and apply critical thinking techniques to resolve issues as they arise
- Perform data collection and quality monitoring activities, as applicable
- Multi - tasking, inbound / outbound phone calls to members and / or physicians
- Telephonic case management and some administrative responsibilities for the clinical department related to member care
- Assisting in the review of medical records to highlight opportunities for the medical staff
- Locate medical screening results / documentation to ensure the closure of gaps in care / suspect medical conditions
Education
University of Phoenix - Oregon Campus
2006 - 2010
Bachelor's Degree in Healthcare
Professional Skills
- Strong Data Entry skills, including Typing speed of at least 45 - 50 WPM
- Strong data entry skills, with a typing speed of at least 45+ wpm
- Demonstrated ability to perform effective listening skills to empathize with the customer in order to develop a trust and respect
- Experience working in a Medical office, with Medical Terminology and Medical Insurance experience
- Microsoft Office experience, including the ability to sort, filter, and plug in data using Word, Excel, and Outlook
- Experience working in a customer service type environment
- Experience working in case management or a telephonic healthcare environment
How to write Healthcare Services Coordinator Resume
Healthcare Services Coordinator role is responsible for typing, software, travel, insurance, wireless, health, transportation, interviewing, coding, benefits.
To write great resume for healthcare services coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Healthcare Services Coordinator Resume
The section contact information is important in your healthcare services coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Healthcare Services Coordinator Resume
The section work experience is an essential part of your healthcare services coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous healthcare services coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular healthcare services coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Healthcare Services Coordinator resume experience can include:
- Proficient Data Entry skills, with a typing speed of at least 45-50 WPM
- Proficient, working experience with Microsoft Tools: Microsoft Word, Microsoft Excel and Microsoft Outlook
- Working experience with HIPAA Compliance Requirements
- Working experience with ICD-9 / 10 and CPT Codes
- Working experience with Microsoft Tools: Microsoft Word and Microsoft Outlook
- Working experience with ICD-9 / 10 and CPT Codes
Education on a Healthcare Services Coordinator Resume
Make sure to make education a priority on your healthcare services coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your healthcare services coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Healthcare Services Coordinator Resume
When listing skills on your healthcare services coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical healthcare services coordinator skills:
- Working experience with ICD- 10 and CPT Codes
- Data entry experience, with a typing speed of at least 45+ WPM
- Experience working in a physicians, providers, and / or medical office
- Working experience with ICD- 9 and CPT Codes
- Working experience with Microsoft Word and Microsoft Excel
- Working experience with ICD-9 / 10 and CPT Codes
List of Typical Skills For a Healthcare Services Coordinator Resume
1
Skills For Field Based Healthcare Services Coordinator Resume
- Customer service experience
- Experience with functional knowledge of medical terminology
- Professional MS Word and Excel experience
- Microsoft Office Experience (Outlook - send emails and set folders, Excel - update spreadsheets )
- Experience with medical terminology, benefits management, claim and / or healthcare insurance
- Healthcare experience with a knowledge of medical terminology and a familiarity with clinical issues
- 6+ months of Medicaid or Managed Care experience
- 6+ months of EMR experience
2
Skills For Telephonic Healthcare Services Coordinator Resume
- Experience with Medical Terminology, Benefits Management, Claims, and / or Healthcare Insurance
- Experience in Healthcare or Behavioral work
- Experience with Microsoft Word - Ability to create, edit, save, and send documents
- Experience with Microsoft Excel - Ability to perform data entry, create, and edit spreadsheets
- EMR knowledge and / or experience
- Experience with Microsoft Tools: Microsoft Word, Microsoft Excel, and Microsoft Outlook
3
Skills For Telecommute Healthcare Services Coordinator Resume
- Proficient in the use of a PC in a Windows environment, including MS Word and Excel
- Up to 75% of traveling within the local area
- Working knowledge of HIPAA Compliance Requirements
- Working in any telecommute role
- Intermediate proficiency use of computer - typing, internet research, Microsoft Word, Microsoft Excel, and Microsoft Outlook
- Or more Travel, depending on business needs
- Travel approximately 75% of the time, depending on business needs, within approximately 1-hour radius to providers offices
4
Skills For Healthcare Services Coordinator Resume
- This clinic is located at 13751 Metropolis Ave. Fort Myers, FL 33912 and is open M-F from 8am-5pm.
- Knowledge of Healthcare Benefits and Medical Terminology
- Work from home with reliable internet connection and access to a phone
- Travel around the island of Oahu or Maui
- Up to 75% travel required within 100 miles of the West Palm Beach area
- Travel within the local area
- The ability to type 45 - 50 WPM
- The ability to travel to provider offices, member homes or other locations within the service delivery area
5
Skills For Field Based Healthcare Services Coordinator Resume
- Telephonic Customer Service
- Work Mon- Fri 8am to 5pm with flexibility to adjust schedule based on member's needs
- 6+ months of Medicaid or Managed Care
- Travel 100% of the time within the local area to provider offices, member homes, or other facilities within the service delivery area
- Bilingual fluency English and Spanish
6
Skills For Telephonic Healthcare Services Coordinator Resume
- Medicaid / Medicare experience OR 1+ years experience as a Certified Community Health Worker OR 1+ years experience working in the community / community programs OR 1+ years working as a Case Manager
- Electronic Medical Records knowledge and experience
- Call Center experience in the Healthcare industry
- Telephonic Customer Services
- Availability to travel up to 75% of the time locally
- Travel 25-75% of the time to Provider offices and Member homes within the service delivery area (up to 1-hour radius), as needed
- A healthcare background with medical terminology and familiar with clinical issues
- A healthcare background with medical terminology and familiarity of clinical issues
- Availability to travel up to 75% of the time
7
Skills For Telecommute Healthcare Services Coordinator Resume
- Travel up to 75% of the time for field based work- radius includes 30 miles from the staff member’s home zip code
- Create, edit, copy, send and save documents, correspondence, and spreadsheets in Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Microsoft Outlook
- Knowledge of Medical Terminology / Coding (ICD-9 and CPT)
- Healthcare background with medical terminology and a familiarity with clinical issues
- Experience with Microsoft Tools including Microsoft Word (create, edit, save), Microsoft Excel (create, edit, save, plug in data), and Microsoft Outlook (send, receive, set appointments)
- Travel up to 75% of the time within the local area (Houston, TX)
- Experience with Microsoft Tools: Microsoft Word, Microsoft Excel, and Microsoft Outlook (Word (create, edit, save) Excel (create, edit, save, plug in data) Outlook (send, receive, set appointments)
8
Skills For Healthcare Services Coordinator Resume
- Working experience with and knowledge of HIPAA compliance requirements
- EMR system experience
- Travel up to 75% of the time within the local area (Hartford, CT)
- Travel up to 75% of the time within the local area (San Antonio, TX)
- Travel up to 75% of the time within the local area (Ft. Worth, TX)
- Healthcare background with medical terminology & a familiarity with clinical issues
- Intermediate proficiency within MS Office (Word & Excel)
9
Skills For Field Based Healthcare Services Coordinator Resume
- Working experience with Microsoft Word (create, edit, save), Microsoft Excel (create, edit, save, plug in data), and Microsoft Outlook (send, receive, set appointments)
- Experience in Healthcare or Behavioral work
- Traveling to member homes and medical facilities such as a hospitals
- Work independently in virtual setting
- Problem solve, use best professional judgment and apply critical thinking techniques to resolve issues as they arise
10
Skills For Telephonic Healthcare Services Coordinator Resume
- Travel 75% of the time within a 50 mile radius of Phoenix, AZ
- Partner with care team (community, providers, and internal staff)
- Interaction with members via telephone to assist and support an appropriate level of care
- Travel daily in the KY market
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