Host Resume Sample
Baby Homenick
390 Soledad Passage,
Dallas,
TX
+1 (555) 150 7381
Work Experience
Executive Lounge Host
09/2015
-
PRESENT
Los Angeles, CA
- Understand the HOB Hospitality Zone
- Obtain guests’ names, number in party, physical description, arrival times and any needs for children when applicable
- Estimate and quote accurate wait times for tables
- Show guests to tables, place menu on table for guest, wait for guest to be seated before leaving the table
- Market current and future shows, menu items and retail by placing all marketing literature on dining tables
- Properly answer guest questions regarding the menu, music hall, events, related art, music, history and artists appearing at the House
- Thank each guest for visiting the House and invite him/her to return in a friendly and sincere manner
- Communicate to kitchen when large parties and special event parties have been seated
Host
03/2011
-
03/2015
New York, NY
- Hospitality zone, to engage with in, control and oversee all guests within this area
- Anticipation of guest needs and problem solving
- Extensive Knowledge of House of Blues related art, music, and history
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently
- Comply with Four Seasons’ Work Rules and Standards of Conduct
- Bidding farewell to guests, using guest’s name when known, and encouraging them to return
- Maintaining cleanliness and stock of their assigned areas, side stations, tables and POS stations
Cabana Host / Server Assistant
03/2007
-
11/2010
New York, NY
- Keep host area clean and organized throughout the shift (shift mechanics)
- Keep floor in host area free of spills, food, trash or other obstacles
- Polish and clean all entry door windows throughout the shift
- Assist other employees and departments as needed (teamwork)
- Give proper recognition to Foundation Members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage
- Anticipate guests’ needs
- Maintain the safety and security of all staff, artists, vendors and guests.Create and maintain a positive and uplifting experience for diverse groups of individuals
Education
University of the South - Sewanee
2003 - 2007
Bachelor's Degree in Business
Professional Skills
- Well-developed interpersonal skills as well as strong verbal and written communication skills
- Have excellent communication skills and observation skills
- Position requires a strong customer service focus, strong communication skills, and a positive attitude
- Excellent customer service skills with a proven track record of customer engagement and retention
- Strong communication, presenting skills and customer service experience required
- Excellent interpersonal skills, with the ability to effectively motivate and guide staff
- Demonstrates excellent hospitality and customer service skills
How to write Host Resume
Host role is responsible for interpersonal, customer, computer, english, basic, presentation, media, listening, general, social.
To write great resume for host job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Host Resume
The section contact information is important in your host resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Host Resume
The section work experience is an essential part of your host resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous host responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular host position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Host resume experience can include:
- Have interpersonal skills to work effectively with all business contacts
- Strong interviewing and “live” reporting skills
- Good coding & debugging skills in C,
- Strong writing skills and exceptional judgment (news)
- Possess good problem solving, communications, interpersonal and customer service skills
- Effective communication and listening skills; ability to communicate with guests and co-workers
Education on a Host Resume
Make sure to make education a priority on your host resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your host experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Host Resume
When listing skills on your host resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical host skills:
- Exceptional organisational and communication skills, with the ability to effectively manage your time
- Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them
- Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems such as Open Table
- Have strong interpersonal skills and able to provide excellent customer service and hospitality
- Working knowledge of excellent money-handling skills
- Ensure that all guests have the highest quality food and beverage experience possible by providing exceptional hosting skills
List of Typical Experience For a Host Resume
1
Experience For Host Resume
- Excellent communication skills and ability to relate to people at all levels
- Apply effective communication skills when interacting with new and assigned customers
- Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills
- Managing customer calls and enquiries professionally, effectively and ensuring they are referred to the most suitable individual
- Demonstrate a passion and proven results for coaching and leading reservations & communications team members to success
- Effectively addressing and resolving internal and external attendee questions or concerns
- Provide excellent customer service to ensure new and existing employees have a positive experience
- Effectively maintaining our wait and quote times
2
Experience For Host Person Resume
- Ensure that every guest of the Macallan experience leaves the Macallan having had a world class guided experience
- Mandarin Chinese speaking skills
- Serve as a Goodwill Ambassador using finesse and good judgment
- Communicate effectively with guests, dining room team members and kitchen staff
- Answer phone calls and respond to inquiries or transfer calls and effectively use paging system
- Give 100% effort in the communication of the benefits and rewards of Club Paradise membership using persuasion skills and motivated enthusiasm
3
Experience For Front Office Host Resume
- Exceptional organizational skills and high attention to detail
- Manage distribution of seat covers to service staff both fairly and effectively to ensure flow of restaurant to prevent any delayed service
- Effectively manage guest reservations via all channels to best suit flow of business for restaurant efficiency and to maintain the highest level of service
- Oversees Cabana Hosts, effectively and fairly deals with their issues and concerns
- Demonstrate excellent teamwork with Oceanside associates and the associates of the Lobby Lounge
- Previous telephone and general computer experience considered a strong asset
4
Experience For Host / ess Resume
- Above average Social Media skills on Facebook and Twitter
- Effectively deal with internal and external guests with a high level of patience, tact, and diplomacy
- Personal attributes include team spirit, dependability, initiative, ability to prioritize, good judgment, ability to accept direction
- Desire to independently gain knowledge and learn new skills
- Able to negotiate and interact effectively at senior levels
- Progressive career in Executive Lounge in a 5 star hotel with at least 5 years experience in a similar role. International experience is desirable
- Previous work experience in a similar environment along with excellent food and wine knowledge
- Prior experience in public performance is recommended
- Additional fluent language skills (oral) would be a distinct advantage
5
Experience For Lobby Host Resume
- High-level public relations and customer service skills are necessary
- Communicate effectively with all casino guests, casino departments, and fellow team members
- Exhibit phone etiquette, organizational skills, basic computer knowledge (incl. reservations management system) and food/wine service knowledge
- Good hotel industry track record in areas of Reservations, Guest Experience Planners and Front office
- Work effectively with employees, guests, management, and other departments
6
Experience For Spa Host Resume
- Computer skills, Word, Excel would be an advantage
- Great communication skills to interact with other team members
- Work effectively within a team and alone
- · Refined verbal and written communication skills
- Demonstrates a positive attitude and energetic personality with a strong work ethic
- Barista skills essential
- Be able to effectively resolve customer issues as required and present a positive image of the company to the customer
- Communicates customer complaints and concerns effectively with other team members
7
Experience For Seasonal Cabana Host Resume
- Above average communication skills including verbal, non verbal, listening and written
- Interacting with all customers to ensure that they receive the highest level of customer service during their Mercedes-Benz Melbourne experience
- Greeting our guests, and getting them excited for the Sydney Tower Eye experience
- Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of and experience the highest levs of customer service
- Gaming industry experience is required
8
Experience For Unit Host Resume
- Experience with employee training, coaching, and writing and presenting corrective action and employee performance reviews
- Creates a winning customer experience by identifying and anticipating their needs
- Assists restaurant staff as needed in providing an outstanding dining experience
- Responsible for interacting and ensuring guests are having a great experience
- Enters all orders into the computer system while obtaining necessary approvals prior to processing orders
- Experience of working in a customer facing position, a retail or hospitality background is desirable
- Clean all gaming equipment, tools, and supplies and maintain equipment in good working order
- Cleans all gaming equipment, tools, and supplies and maintains equipment in good working order
9
Experience For Food & Beverage Host Resume
- Reflect the attitude, theme and culture of the concept venue to ensure a welcoming, inviting and authentic nightclub experience
- Maintain a strong host family community during the off-season by communicating regularly with families via email, phone, newsletters, and get-togethers
- Clean all gaming equipment, tools, and supplies and ensure that equipment is in good working order
- Relevant experience in designing and implementing Governance framework for large/complex organizations
- Good understanding of a scripting language e.g. Perl, Python
10
Experience For VIP Host Resume
- Music scheduling and programming experience
- Experience writing and developing employee job descriptions, and operational service standards
- Experience using and implementing a CRM tool (ie. Salesforce)
- There is effective resource planning to ensure the team is working on projects that are aligned with business objectives
- He maintains a good working relationship to the user community including the departments heads, group heads
- Responsible for leading a group through the experience and bringing the elements of the tour to life
- Obtain proper payment information prior to seating and presenting check to guest
- Provide nightly guest tracking to manager prior to leaving
List of Typical Skills For a Host Resume
1
Skills For Host Resume
- Excellent interpersonal and communications skills including presentation skills
- Strong analytical, judgment and decision making skills in order to make knowledgeable decisions regarding complimentaries
- The ability to hit targets and drive revenue through utilising excellent sales skills
- Excellent communication skills and a friendly, outgoing personality
- Maintain effective communications with all leaders to effectively resolve situations impacting guest service, safety or malfunctions of departmental equipment
- Strong communication and team management skills
2
Skills For Host Person Resume
- Excellent guest service and people skills
- Prior Food Service, Prior Customer Service Experience
- Strong production skills and knowledge of Op X, VOX Pro/Adobe Audition and Audacity
- Strong talent coaching skills
- Excellent guest service skills; ability to adhere to Company’s Universal Service Standards
3
Skills For Front Office Host Resume
- Have strong customer service skills coupled with an ability to personally interact with hundreds of guests every day
- Excellent and professional verbal and written skills are required for all forms of communication to Guests and colleagues
- Has excellent Social Media skills and uses them to generate ratings and web metrics
- Strong ability to work effectively and efficiently under tight deadlines with pressure to incorporate fresh elements into a daily show
- Proven experience of driving client experience in a previous role
- Exhibits strong listening skills and has the ability to remember guest, preferably by name
- Excellent speaking and telephone skills
- Excellent written and verbal English. Additional conversational language skills are advantageous
4
Skills For Host / ess Resume
- Excellent public contact skills, i.e. courteous, tactful, friendly, works well with others
- Excellent interpersonal skills and a positive team player
- Excellent communication skills. Able to interact with casino guests and team members in a knowledgeable and professional manner
- Exhibits exceptional communications skills. Gets along well with others, demonstrates flexibility and patience; possesses an interest in people
- Excellent multitasking skills to successfully handle several assignments together
- Possess strong organizational skills required for achieving efficiency on the job
- Some administration experience along with sound computer skills
5
Skills For Lobby Host Resume
- Work collaboratively in a fast paced work environment. Good judgement skills and adaptive attitude
- Good verbal communication skills, service orientation, and professional presentation
- Bring to life the chocolate making experience through engaging commentary and personal experience
- Outstanding communication and presentation skills; able to articulate a vision, strategy or idea clearly and concisely
- Advanced Excel skills including pivot tables, graphing and general advanced functions
- Prior experience working in a YMCA year round camping/conference operation highly desirable
6
Skills For Spa Host Resume
- Mathematical and measuring skills
- Technical leadership experience and strong understanding of algorithms, scalability and fault tolerance in product software
- The ability to work effectively with dynamic and constantly changing information
- That the unit head himself is capable of effectively performing the SME function
- Superior writing and oral communications skills
7
Skills For Seasonal Cabana Host Resume
- Maintain positive guest relations at all times offering excellent service to ensure the memorable guest experience
- Effectively communicating with management in order to fulfill and address any issues or needs requested by guests and or other employees
- One to two years of fast paced, hosting experience required or similar experience
- Proven experience in delivering 5 star customer service
- Experience of BT development in embedded system and Bluetooth debugging experience
- Two years work experience in Healthcare or Food Service setting with direct customer service experience
- Able to handle any guest complaint effectively
8
Skills For Unit Host Resume
- Assures that customer issues are resolved quickly and effectively
- Demonstrate genuine hospitality and set the stage for an exceptional dining experience by making every single guest feel welcome upon arrival
- Collaborate with the land based casino hosts to effectively manage the shared players
- Work independently, able to manage self and manage own time and workflow effectively
- Demonstrate excellent sales performance whilst delivering outstanding customer service and adhering to all compliance procedures
- Displays customer service skills when responding to meal service requests, resulting in a satisfied customer
- Communicates customer complaints and concerns effectively with other health care team members
- Experience of restaurant, food and beverage or equivalent experience is required
- Demonstrable experience of delivering excellent customer service within a customer facing role
9
Skills For Food & Beverage Host Resume
- Experience monitoring a customer incentive program & experience establishing reinvestment plans for VIPs
- Experience. 1 year experience as a host is required
- Fluent English Written / Verbal Skills
- Sustained and proven experience in a similar quality, five-star, lifestyle high volume environment
- Great organisational skills and ability to think on your feet
10
Skills For VIP Host Resume
- Maintenance releases are managed effectively so that benefit to the country is maximized
- Experience of delivering jaw-droppingly good customer service
- IT skills (not quite Bill Gates’ standard)
- Develop capabilities: Equipping yourself with the skills and knowledge to do great work, now and in the future, and supporting others to do the same
- Effectively handles guest table location complaints and discrepancies, assures that all guest are dealt with in an efficient and courteous manner
List of Typical Responsibilities For a Host Resume
1
Responsibilities For Host Resume
- Strong sales skills and understanding of up-selling techniques
- Proven experience excelling in a multi-cultural work environment
- Impeccable organisational, interpersonal and team working skills
- Extensive hospitality experience including silver service, knowledge of wines, spirits & liquors and a strong knowledge of food and intolerances
- Working knowledge of Scott Automation System would be a strong asset
- Upselling experience is key
- Outstanding customer service experience is preferable
2
Responsibilities For Host Person Resume
- Ensure supplies and set-ups are completed in cabanas prior to daily opening, i.e. Coordinate daily cabana seating arrangements, set up cabana amenities, etc
- At least five years’ experience anchoring or hosting on-air in a television or radio newsroom
- At least three - five years’ experience anchoring or hosting on-air in a television or radio newsroom
- Previous experience with money handling and conducting sales
- Hosting experience in a similar dining environment
- Previous experience working in a hotel setting
- Previous experience working in a similar resort setting
3
Responsibilities For Front Office Host Resume
- Have money handling experience while working with guest
- Experience developing web services (Spring framework, RESTful,Web Services)
- Experience publishing and consuming web services and RESTful APIs
- Experience with the following technologies
- Previous hosting experience in a restaurant environment
- Full responsibility for guest experience while at the Zephyr Lodge, including cleanliness and organization of facility
- 6 month - 1 year of experience within an acute health care setting
4
Responsibilities For Host / ess Resume
- Communicate with management, kitchen staff, and serving staff to ensure effective customer flow
- Maintain good eye contact and smile while interacting with guests
- Researches, prioritizes, and follows up on incoming issues and concerns
- Prioritizes conflicting needs and handles matters expeditiously with follow-through on projects to successful completion
- Demonstrate an understanding of and proficiency with the Culture of Service model
- Operate computerized and/or manual poker seating reservation system
- Experience with customer database and booking bottle service is required
- Control the seating of guests in relation to prior reservations, server table rotations and maximum revenue opportunity
5
Responsibilities For Lobby Host Resume
- Good problem solving ability and proficiency in Open Table and Micros are essential
- Experience of working in corporate customer service environment
- Have significant and focused experience in the area of risk management and controls design/testing
- Good understanding of measurement and analytics in respect of Operational Risk
- Experience with HBSS engineering, deployment, and administration
- Experience working with food production/diet software programs (computrition)
- Think independently in making decisions to maximize guest service experience and program profitability
- Experience in Vulnerability scanning and management,
- Experience working door in a high-volume bar
6
Responsibilities For Spa Host Resume
- Valid MS Gaming License
- Meet and greet all guests entering Nationals Park, check for valid tickets when necessary
- 8) Promote The St. Regis image by looking good at all times to give guests a positive impression of the Spa
- Good understanding of Wide Orbit, Vox Pro, Pro Tools, Music Master and Adobe Audition
- Prioritize multiple guests and cash handling
- Greet, seats and then says goodbye to the guest upon their departure by using the guest’s name when known, and encourages them to return
- Proven success working with others
- Experience working with PCIe - Benefit
7
Responsibilities For Seasonal Cabana Host Resume
- Experience in design and development of software architecture using established design patterns
- Experience in object oriented design and programming in a production software environment
- Previous experience working in a Spa desirable
- Cash handling or retail experience required
- Three (3) or more years experience with Cisco routers/switches, CCNA, CCNP, IP routing, IP configs, software installation
- Experience developing security solutions and at least 4 years with a large organization
- Recent PhD in bioinformatics / computational science / biomedical engineering/ biological sciences or equivalent research experience
- Experience in the analysis of microbial and human genomic datasets especially from Next Generation DNA sequencing platforms
- Demonstrate a face pace ability to learn & grow in utilizing Hyatt proprietary Sales & Revenue Management Systems
8
Responsibilities For Unit Host Resume
- Demonstrate a face pace ability to learn & grow in utilizing Hyatt Distribution systems which involves OTAs and GDS
- Skilled in operation of control board, remote broadcasting and other related production equipment
- Good working knowledge of Reserve/Opera software
- · Previous experience working in a Spa desirable
- Customer service experience with an interest in interacting with guests
- Have previous customer service experience handling frequent guest complaints
- Deliver the experience according to the agreed commentary
- Three years’ experience in customer facing environment
- Two years retail banking experience
9
Responsibilities For Food & Beverage Host Resume
- One (1) year of experience in a gaming position
- Strong analytical and quantitative capability with attention to detail and ability to work in a demanding environment
- Experience with modern tooling (Gradle, Maven, Perforce, Git)
- Experienced with unit testing and continuous integration
- Experience with defensive programming (secure by design)
- Experience with automated testing and code analysis
10
Responsibilities For VIP Host Resume
- Demonstrable experience of working to a high standard in a pressurised environment ideally within the retail, hospitality or the entertainments industry
- Strong comfort with using computers
- Experience of working in a quality hotel or private house of AA Red Star or equivalent standard
- Hands on experience with Unix scripting, PERL, SQL and ability to write complex queries
- Partner with the station’s sales department to help demonstrate the value of show sponsorships
- Ensure that partners deliver services with excellent cost & quality to Cisco’s global customer base
- Demonstrates knowledge of pool facility and services to answer guest questions and fulfill guest needs
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