Hotel Supervisor Resume Sample
Work Experience
- Train front desk staff to perform all front desk operations successfully, to include revenue management and central reservations procedures
- Adheres to standards and operating procedures as outlined in the housekeeping and front desk department manuals
- Maintains an inspection program for all hotel areas, public areas, and guest rooms, and conducts inspections daily to ensure high quality of cleanliness
- Ensures every room is inspected everyday
- Maintains the approved preventative maintenance program on all guest rooms, guest areas and department equipment
- Coordinates a safety program to ensure all Team Members have a safe work environment
- Oversees the approved departmental training program to ensure all Team Members are properly trained to their assigned task
- Ensures all Team Member performance appraisals are completed in a timely manner and appropriate feedback is administered
- Approves and is proficient in scheduling for all departments of responsibility
- Addresses Team Member questions and concerns; conduct internal investigations as needed
- Develops, implements, maintains, and monitors an effective team member relations program through effective communication
- Hires, trains, coaches, assesses and reviews the job performance of subordinates including both non-exempt and exempt team members
- Conducts and attends all regular departmental meetings as well as other related meetings
- Maintains an appropriate level of community affairs involvement
- Completes necessary reports in a timely manner to meet deadlines
- Responds to reasonable guest requests or place guest in contact with appropriate person for assistance
- Oversee continual training of new team members as well as updating existing team members to departmental policies and procedures
- Responsible for providing guidance and daily supervision to staff in the Hotel Housekeeping department. Supports and administers operational goals and monitors achievements of performance and profit objectives
Education
Professional Skills
- Excellent business communication skills and strong time management skills
- Two (2) to three (3) years experience as a Front Desk and/or Housekeeping Manager. (years of experience vary by position)
- Work independently and collaboratively and communicate effectively with team members at all levels of the organizations
- Equivalent combination of education and experience from the combined, listed above
- Experience in a supervisory role
- Supervisory experience:1 year
- Assist with planning and scheduling of Cast Members and make adjustments as needed
How to write Hotel Supervisor Resume
Hotel Supervisor role is responsible for payroll, training, finance, health, education, inspections, planning, inventory, supervision, microsoft.
To write great resume for hotel supervisor job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Hotel Supervisor Resume
The section contact information is important in your hotel supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Hotel Supervisor Resume
The section work experience is an essential part of your hotel supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hotel supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hotel supervisor position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Hotel Supervisor resume experience can include:
- Inspects all vacant rooms to ensure efficient top conditions and housekeeping specifications are met
- Ensures that guest rooms are well maintained and in proper repair
- Assists with inventory items, such as linen and supplies, and ensure they are tracked and accounted for daily
- Assists with special requests from the Front Desk
- Reports all maintenance problems and assures protection of all hotel property for possible damage
- Protects and preserves the assets of the company
Education on a Hotel Supervisor Resume
Make sure to make education a priority on your hotel supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hotel supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Hotel Supervisor Resume
When listing skills on your hotel supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical hotel supervisor skills:
- Maintain a regularly scheduled cleaning program
- Adjust or balance the size of staff on a daily basis in order to maximize productivity or control labor costs without sacrificing guest service
- Inspect guest rooms ensuring standards of cleanliness
- Conduct interviews and make hiring recommendations
- Valet parking: 1 year
- Assists with supervision of daily cleaning of occupied rooms and preparation of rooms for new check-ins
List of Typical Skills For a Hotel Supervisor Resume
Skills For Hotel Supervisor Resume
- Knowledge of all safety and health standards set by OSHA and local Health Department
- Assist with guest check in and check out
- Verify daily occupancy and reservations
- Monitor payroll and make adjustments as needed
- Inventory front desk supplies and reorder as needed
- Make change for the Hotel Representatives and initiate the daily deposit
- Review the front office close out and cash drops
- Help prepare the yearly department budget when required