Houseman Resume Sample
Alvena Jacobson
137 Crist Lights,
Houston,
TX
+1 (555) 185 7616
Work Experience
Lead, Team / Houseman Manager
05/2016
-
PRESENT
Philadelphia, PA
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Consistently maintain a friendly positive attitude that ensures positive guest experience
- Report to work as scheduled, in proper uniform, and in accordance with company’s personal appearance standards
- Follow and to adhere all policies and procedures as set forth by the housekeeping Department
- Use hotel equipment and supplies in the manner for which it is intended
- Review assignment sheet and update completed assignments. Check with Manager and Supervisor for additional assignments throughout the shift
- Check assigned floor closets and complete linen requisition to replenish linen supplies and amenities
Houseman
08/2012
-
04/2016
San Francisco, CA
- Maintain cleanliness of guest corridors, carpet, lamps, lamp shades
- Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas
- Remove all dirty glassware from assigned Room Attendants' carts and closets. Transport to Stewarding. Return clean and capped glasses to floor closets in racks
- Guest room floor corridors
- Elevators, tracks and landings
- Guest laundry room
- Guest vending areas
- Wipe down all surfaces of, ice machines, laundry machines/counters/shelves
- Transport any Room Service trays/items in guest hallways to service elevator landings
Housekeeping Overnight Houseman
01/2009
-
02/2012
Philadelphia, PA
- Check under furniture for debris and remove if present
- Remove dust, grease and smears from house/public phones and reposition properly
- Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas
- Transport guest laundry and dry cleaning to correct guest rooms
- Handle guest requests for shoe shines as assigned; retrieve shoes from guest room, shine shoes and return to guest room
- Turn over any lost and found items to the Supervisor or Security
- Ensure security of guest room access and hotel property
- Turn is assignment sheet and punch out
Education
Upper Iowa University - Madison Center
2004 - 2008
Engineer's Degree in Management
Professional Skills
- Technical Skills: Knowledge of proper cleaning techniques, requirements, and use of equipment, knowledge of proper chemical handling
- Good cleaning skills, attention to detail
- Exceptional communication skills and command of English language
- Previous housekeeping or janitorial experience required
- Valid driver’s license, clean driving record, and reliable transportation
- Valid Drivers License with an acceptable driving record
- Experience in working in hospitality environment
How to write Houseman Resume
Houseman role is responsible for english, assembly, reporting, security, training, languages, health, transportation, basic, inventory.
To write great resume for houseman job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Houseman Resume
The section contact information is important in your houseman resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Houseman Resume
The section work experience is an essential part of your houseman resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous houseman responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular houseman position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Houseman resume experience can include:
- Operates large power equipment such as: walk behind mower, string trimmer, power shears and blowers safely and effectively
- Strong communication with Key Departments
- Participate in Event Production Calls with Event Manager and vendors prior to event
- Collect staff lists from all vendors 24 hours prior to event and send staff sign in sheet to Security team
- Cleaning of room corridors and assisting the Housekeeping employees on the room corridors to get the rooms ready
- Performing all guest contact activities in a cordial, efficient and professional manner at all times maintaining a commitment to guest satisfaction
Education on a Houseman Resume
Make sure to make education a priority on your houseman resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your houseman experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Houseman Resume
When listing skills on your houseman resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical houseman skills:
- Communicate effectively with guests and staff
- Change the linen and making beds daily. Ensure that all linen is clean, well ironed and in good repair
- Inspect all staging areas and work with the appropriate department to ensure areas are clear 30 minutes prior to load in
- Experience in Event Production and/or Houseman Role
- Experience in similar role
- Pass a pre-employment physical and drug screen, provide evidence of immunization and be free of communicable diseases
List of Typical Experience For a Houseman Resume
1
Experience For Catering Houseman Resume
- Creates work orders needed to support moves; works with requester to consolidate tasks into a single work request
- Walking and working outsider of air controlled areas
- Restocking closets with linen
- Liaising with guests
- Being able to lift upto 50lbs
- Carrying linen to the rooms
- Scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks
- Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment
- Assist/cross trained loading/unloading different types of product
2
Experience For Housekeeping Overnight Houseman Resume
- Position requires heavy lifting and bending over to retrieve linen
- Turn mattress and box springs according to rotation schedule
- Move all furniture from walls for general cleaning
- Follow hotel recycling procedures
- Keep track of event supplies, equipment, and carefully store furnishings when not in use, promptly reporting repair and maintenance needs
3
Experience For Lead, Team / Houseman Manager Resume
- Maintain established cleaning and preventative maintenance schedules
- Liaison with facilities maintenance/housekeeping/security
- Daily check in with Event Team to be gain a forecast of upcoming work and enlist feedback
- Report problems to Event Manager and housekeeping staff in a timely basis
- Attend all regularly scheduled Operations and team meetings. Meet with supervising manager on a regular basis
- Control de delivery notes and weight of all trolleys coming from the outsource laundry
- Follow up with all cleaning orders from management
4
Experience For Project Houseman Resume
- Report of all missing or damaged items from apartments and public areas and replace those items in the apartments
- Reports any damage or missing items and submits maintenance requests
- Sweep and mop stair wells, vending area
- Provide superior service to our guest at all times, while following The Resort’s etiquette guidelines
- Work a flexible schedule, working AM and PM shifts as well as weekends and holidays
5
Experience For Houseman Housekeeping Resume
- Push and/or pull equipment weighting up to 100 lbs
- Ensure cleaning on a rotation
- Take care of recycling, hallways, restrooms, fitness center, lobby, grills, balconies, and furniture
- Previous knowledge of chemical handling procedures
- Follow recycling program
- Shampoo carpet in guest rooms, corridors when necessary
- Make up cribs and rollaway beds; transport to designated rooms
- Assist Lobby Attendant as assigned
6
Experience For Set Up Houseman Resume
- Clean air vents – fans
- Ensure full liaison with other members of the Department
- Key relationship with the Key Positions within and outside of Department
- Work as a team with employees from all departments to ensure hotel objectives are met
- To receive function assignments and discuss any last minute changes with maître d
- To coordinate the performance of all banquet associates
- To coordinates the performance of all banquet associates
- To maintain constant contact with the banquet chef, to ensure conclusion between food production and food service
7
Experience For Housekeeping Houseman Resume
- To inspect all public areas (foyer, assembly areas, restrooms) for cleanliness and pleasing appearance. Be aware of the position as representative of management
- Perform all other reasonable tasks as requested by management
- To achieve accident prevention goals
- Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance (moving furniture, equipment, staging, etc.). Stand or walk for an extended period or for an entire work shift
- Responsible to receive every morning clean linen and distribute to each linen storerooms
8
Experience For Banquets Set Up Houseman Resume
- Control all requests of guests being deliver through Reception or HSK department
- Responsible to remove all dirty linen and place in central storeroom
- Delivery all beach towels and bathrobes through the villas
- Insert the magnetic personal card on every apartment that has to enter
- Maintain and correct use of all materials provided by the department
- Maintain positive public relations and a pleasant attitude with guest and associates at all times
- Knowledge of the chemical products and how to use them
- Remove all garbage from the Resort and place in appropriate bins when needed
9
Experience For Houseman Resume
- Responsible to have all store and linen rooms clean, tidy and fully equipped
- Team player and positive aptitude
- Interact with guests and associates
- Able to control stress situations
- Maintain an attitude and commitment to provide excellent service to all customers and associates. interpersonal differences and maintain a Maintain a working knowledge of all Marriott product lines
- Cleans toilets, sinks, tubs and showers in bathrooms
10
Experience For Catering Houseman Resume
- Dusts and cleans blinds, furniture and other surfaces
- Checks and replaces light bulbs as necessary
- Provides fresh towels and linens to guests
- Sorts, counts and folds towels and linens
- Turns mattresses as needed
- Changes linens and blankets on beds
- Removes trash daily from rooms
List of Typical Skills For a Houseman Resume
1
Skills For Catering Houseman Resume
- One (1) year Housekeeping experience
- Have valid Driver’s License and be able to drive 15 passenger van
- Good knowledge of Dutch and English language
- Good visual observation
- Bring soiled linen to NYP Loading Dock daily
2
Skills For Housekeeping Overnight Houseman Resume
- Bring and pick up on request heaters, fans, extra beds or baby beds for guests rooms
- Delivering laundry from service zones, delivery of flowers to the rooms, etc
- Keeping the public areas and the Resort clean and tidy when needed
- Understanding of Silver Service expectations and Principals
- Delivering requested items to guest rooms (i.e. extra beds, small amenities etc)
3
Skills For Lead, Team / Houseman Manager Resume
- “General Clean” apartments, including buffing of marble in bathrooms, shampooing of carpet, moving and cleaning behind furniture
- Complete closing event checklist ensuring building is ready to open in the morning according to guidelines
- Assist in putting on bed-skirts, turning mattresses, removing or hanging sheers and drapes
- Endure various physical movements throughout the work areas like extensive standing, walking, lifting and bending
- Is hospitable and enjoys providing assistance to guests in delivering amenities, collecting laundry and cleaning public areas
- Maintain floors assigned to including dusting lamps, polishing elevators, elevator tracks, and housekeeping closets
4
Skills For Project Houseman Resume
- Deliver and pick-up guest request items when assigned (i.e. irons, ironing boards). This also includes making up and delivering cribs and rollaways
- Exert physical effort in regularly transporting 15 lbs, frequently lifting and/or moving up to 50 lbs, and occasionally move more than 100 lbs
- Assist housekeeping in stripping bed of all linens and removing all trash from guestrooms to prepare to be cleaned
- Pick up dirty linen of the housekeeping ladies, sort linen and bring it to loading bay
- Responds promptly to guest request (i.e. delivering/retrieving blow dryers, irons and ironing boards, rollaway beds, etc.)
- Assists the front desk and housekeeping team in meeting guests’ expectations when guest request items to be delivered to their guest room
5
Skills For Houseman Housekeeping Resume
- Support preventative maintenance projects at facility to include filter changes, diverter replacement, minor electrical, plumbing, painting, carpentry, etc
- Be aware of the need for strict security regarding the guests and their property, reporting to the floor supervisor any suspicious incidents
- Assist in flipping/rotating of mattresses as needed
- Routinely inspects work areas, identifying potential problems or repair needs, and notifying the hotel manager on duty
- Set-up and break down meeting space according to provided floor plans
- Supervise all event areas during load in, throughout event, and during load out to ensure vendors remove all items. Use the appropriate disposal methods
- Be flexible with work schedule, including mornings, daytime, evening, weekends and holidays
- Be punctual and wear the name tag and uniform at all times during working hours
6
Skills For Set Up Houseman Resume
- Assist the housekeepers by removing the trash and soiled linen from the guest rooms
- Deliver linen from the laundry to the floors, including armoires, as needed
- Ensures refilling of dispensers with liquid hand wash, hand sanitizer etc. when and as required
- To efficiently utilize all chemicals, and other disposable items by minimizing waste and/or pilferage
- Maintain and clean housekeeping service areas
- Maintain and clean guest corridors and housekeeping service areas
- Pick up clean linen from NYP Loading Dock daily
- Assist in completing the distribution of supplies for Room Attendant Carts
7
Skills For Housekeeping Houseman Resume
- Responsible for maintaining the hotels laundered linens
- Wash down all paintwork, windowsill, skirting boards, doors, door frames, wardrobe doors and inside drawers
- Vacuum carpet daily, including under the beds and all furniture
- Dust and polish all furniture including all surfaces and ledges in and out of view
- Clean the bathroom to the highest standard of cleanliness and hygiene. Wash down all tiles/taps/bath/toilet/basin/floor and shelving
- Replenish stationary basket before finishing each day
- Clean and replenish bucket and cleaning materials
8
Skills For Banquets Set Up Houseman Resume
- Ensure corridors, doors, skirting boards to be cleaned and corridor carpets to be vacuumed at the end of every day
- Take all lost property found in the rooms/corridors and Service areas to the Housekeeping Office as soon as possible
- Be alert to the procedure and precautions regarding fire, health and safety
- Attend training sessions when required
- On request plumping sinks and/or shower wells
9
Skills For Houseman Resume
- Attach curtain hooks using ladder in guest rooms
- If necessary help with cleaning the rooms
- Timely specify which items need to be ordered to maintain the stock level of the housekeeping department
- Vacuum cleaning of hotel corridors
- Clean Housekeeping hallway and light covers as needed
- Sweep, mop back hallway, stairwell, and housekeeping areas
- Buff housekeeping hallway daily as needed
- Pick up new supplies at loading dock
10
Skills For Catering Houseman Resume
- Logs new move requests in the move tracking spreadsheet
- Coordinates move timing with requestor
- Maintains all interactions with colleagues and guests are hanlded professionally and with care adhering to hotel’s prolicies and procedures
- Daily prepare and delivery guestroom amenities/ linen to each pantry for restocking
- The person is responsible for the daily housekeeping tasks and to fulfill any guest and staff requests
List of Typical Responsibilities For a Houseman Resume
1
Responsibilities For Catering Houseman Resume
- Liaising with supervisors, attendants and co-ordinators regarding room requirements and service delivery
- Frequent bending, kneeling and stooping, lifting up to 50kg, climbing ladders and up to 5 floors of stairs
- Responsible for the cleanliness and reporting anything not in working order of the exterior of the property, all common areas, and amenities
- Maintains organization of the warehouse and shelled spaces; manages incoming and outgoing materials to maintain order within the warehouse
- Empty all trash cans, recycling receptacles, and smoking receptacles daily
- Properly tags lost and found items and delivery them to the Housekeeping Office, for storage
- Report all maintenance issues immediately to the engineering department or immediate supervisor
2
Responsibilities For Housekeeping Overnight Houseman Resume
- Clean designated areas including, but not limited to, Hallways, Patios, Stairwell, Ice Machine, Elevators, Landings and guest rooms
- Ensure early morning newspaper delivery to rooms
- Co-operation with Head Housekeeper and Housekeeping Supervisors
- Responsibility for ordering in warehouses and intermediate stores
- Bend repeatedly, and to lift and carry heavy objects up to 50 lbs
- Cleans public areas of the hotel
- Stocks linen rooms and storage areas with clean linens
- Picks-up and delivers guest request items
3
Responsibilities For Lead, Team / Houseman Manager Resume
- Drive the hotel shuttle when needed
- Assist in repairs and terminal related jobs
- Movement and operation of forklift, skid-steer and front end loaders
- Be fast and organized with attention to detail
- Ensure that all unused rooms are set to department’s standards
- Sweeping, scrubbing, mopping and sanitizing all public areas (does not entail the maintenance of Guest rooms, Recreation area or Staff housing compound) such as: Offices, Corridors, Lobby area, Restrooms etc
- To acknowledge the presence of guests and colleagues at all times
- Comply with Hotel's Health, Safety and Hygiene Policy
4
Responsibilities For Project Houseman Resume
- Assist other housepersons and room attendants as needed and instructed
- Replenish all supplies to guest floors
- Perform supply inventory report
- Remove soiled linen from guest floors
- Receive and inventory all shipments and supplies
- Organize and maintain all supply storage areas
5
Responsibilities For Houseman Housekeeping Resume
- Assist in the delivery of mail and packages to guest rooms
- Assist guests with their luggage
- When necessary as a doorman-assist with luggage and bags when necessary and assist in curbside needs
- As a doorman, to meet and greet our guests and residents in a professional manner
- Clean all pictures and mirrors
- Clean telephones and television
- Empty and clean daily all ashtrays and rubbish bins
- Replenish guest supplies and towels daily in accordance with Sheraton requirements and standards
6
Responsibilities For Set Up Houseman Resume
- Tidy and re-stock maids cupboard
- Comply with the Sheraton’s procedures for the control of the maids room keys
- Clean and care for your vacuum cleaner
- To perform any other duty assigned by your floor supervisor, senior housekeeper, or Executive Housekeeper
- Separate, sort, and count of ‘rejection’ and ‘rewash’ linen
- Refill guest amenities of service areas (shampoo, coffee, soap, etc.)
- Clean carpet stains in rooms or hotel corridors
7
Responsibilities For Housekeeping Houseman Resume
- Empty and clean recycle bins in hotel corridors
- Clean pool and locker rooms. (Polish all brass fixtures; replenish bathroom supplies like toilet paper, hand towels, soap, etc.)
- Clean employee men’s locker room on weekdays, and both men’s and lady’s locker rooms on weekends
- Clean cafeteria men’s and ladies restrooms on weekdays and on weekends
- Clean locker rooms and restrooms once per week as assigned by Supervisor
- Pick up and deliver guest hallway
8
Responsibilities For Banquets Set Up Houseman Resume
- Folds, stocks and maintains linen and supply rooms
- Restock all storerooms with required items in a timely manner
- Remove trash from guest areas as well as room attendant’s carts
- Remove all trash from “M” Level and take to the dumpster
- Assist Room Attendants when directed by management
9
Responsibilities For Houseman Resume
- Respond to all guest requests in a courteous and timely manner
- Maintain cleanliness of guest room hallways and stairwells daily
- Delivery and removal of cribs and roll away beds
- Communicate guest’s needs with other team members and management when necessary
- Cleans common areas such as isles, hallways and lobbies
10
Responsibilities For Catering Houseman Resume
- Sets up, attends, and cleans up after resident functions (food, tables, kitchen areas etc.)
- Organize work in order to complete all room assignments on a daily basis
- Comprehend, read, and write basic English
- Basic ability to comprehend English language sufficient to understand and communicate information for reasons such as safety and security; for example product safety labels and emergency instructions
- Haul, chop and maintain wood burning fireplaces
- Back of house cleaning i.e. refuse area, storerooms, basement, etc
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