Human Resources Specialist, Human Resources Resume Sample
Orion Orn
5354 Pouros Lock,
San Francisco,
CA
+1 (555) 145 1839
Work Experience
Human Resources Benefits Specialist
12/2016
-
PRESENT
Philadelphia, PA
- Open cases for every inquiry
- Escalate complex cases (in accordance with and as defined by HRSSC policy) to HRSSC management and Tier II resources with appropriate and complete documentation on work performed to date
- Interface with internal and external resources to furnish or obtain needed information to close cases not escalated
- Refer employees, managers, retirees, and families to HR self-service technology, outside vendors, or other resources as appropriate
- Work under pressure while meeting deadlines, withstand prolonged standing or walking, manual dexterity and mobility to use computer, access all business entities and attend to company business within Las Vegas
- Work in a fast-paced and stressful environment; maintain physical stamina and a proper mental attitude to deal effectively with management, employees and outside contacts
- In-depth, Generalist understanding of HR practices and the business acumen
- Leads continuous improvement projects related to HR processes including Banner and other HR technology and coordinates action plans with cross-functional teams
Human Resources Specialist, Senior
06/2010
-
08/2016
Detroit, MI
- Creates and maintains the employee database with compensation adjustments, new hires, terminations, and personnel budget information in cooperation with Finance and Payroll. Provides back up to HR Generalist for accurate entry of employee benefit data and assists in the reconciliation process for Health, Dental, Vision and Life insurance
- Supervise and mentor student employment office and design assistants, who are responsible for the administration of employment information
- Responsible for the coordination and posting of all vacant positions on NEOGOV and for advertising and recruitment including the negotiation of contracts with various advertising agencies
- Responsible for the accuracy and compliance of I-9 including E-verify and the electronic I-9 system
- Oversees the employment background check process
- Creates the monthly Human Resources Bulletin to inform employees of upcoming Human Resources, Student Employment, and University Police events and important information
- Plans and coordinates employee recognition and special events with varying offices across campus. Updates the University calendar with Human Resources and Student Employment events
Human Resources Shared Services Specialist
03/2006
-
01/2010
Los Angeles, CA
- Updates and maintains the Human Resources webpage of the Northwest website as Human Resources tab in the myNorthwest portal, and HR Facebook page
- Oversees office budget and initiates office credit card payments
- Prepare reports on HR data metrics for various stakeholders
- Skill in serving as a consultant to other experienced HR specialists in providing HR services and conducting detailed analyses of complex functions
- Knowledge of a HR database systems to query, retrieve, and analyze information
- Maintains the Affirmative Action Planning system, including maintaining annual logs for internal job postings, hires, terminations, separations, and promotions; completion of annual AAP. Ensure the facility maintains full compliance with all aspects required of a federal contractor
- Makes presentation to employees and contractors regarding policies and work rules that apply to all individuals who work at our location
- Participates in managing the relationship with temporary staffing agency and their associates
Education
American Liberty University
2002 - 2006
Bachelor's Degree in Business Administration
Professional Skills
- Excellent verbal and written communications skills with strong experience creating reports and presentations fit for the audience
- Excellent written and oral communication skills and problem solving skills
- Strong analytical skills as well as basic accounting skills
- Strong interpersonal and communication skills required in order to deal effectively and professionally with outside vendors and employees
- Strong computer and technical skills including email, electronic calendar, word-processing, presentations, and spreadsheets
- Strong interpersonal skills capable of communicating with a diverse range of individuals
- Strong analytical and independent thinking skills
How to write Human Resources Specialist, Human Resources Resume
Human Resources Specialist, Human Resources role is responsible for analytical, interpersonal, communications, software, training, organization, word, reporting, recruiting, payroll.
To write great resume for human resources specialist, human resources job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Human Resources Specialist, Human Resources Resume
The section contact information is important in your human resources specialist, human resources resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Human Resources Specialist, Human Resources Resume
The section work experience is an essential part of your human resources specialist, human resources resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous human resources specialist, human resources responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular human resources specialist, human resources position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Human Resources Specialist, Human Resources resume experience can include:
- Maintains the accuracy and security of all HR-related files in accordance with records retention policy including employee personnel files, medical files, and I-9’s
- Excellent computer skills, including Excel, Word, and PowerPoint
- Advanced PC skills including spreadsheets and various word processing applications
- Experience and knowledge of PC-based computers and software experience using the Microsoft Office Suite including Word, Power Point, Excel, and Outlook
- Robust influencing skills by being persuasive and professional
- Problem solving skills - Intermediate
Education on a Human Resources Specialist, Human Resources Resume
Make sure to make education a priority on your human resources specialist, human resources resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your human resources specialist, human resources experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Human Resources Specialist, Human Resources Resume
When listing skills on your human resources specialist, human resources resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical human resources specialist, human resources skills:
- Strong verbal/written communication skills, organization skills, detail-oriented, yet able to analyze and recommend alternatives
- Excellent communication skills, combined with a strong analytical/technical aptitude
- Strong attention to detail and follow up skills with the ability to separate the critical from the non-critical
- Excellent communication (written and oral), organizational and interpersonal skills
- Uses exceptional problem-solving, critical-thinking and customer-service skills
- Computer knowledge and skills, including word processing and spreadsheet software applications
List of Typical Experience For a Human Resources Specialist, Human Resources Resume
1
Experience For Human Resources Benefits Specialist Resume
- Exceptional technology skills, including proficiency with Microsoft Excel
- Superior organizational skills with a high quality of accuracy and attention to detail in both written and verbal communications
- Technical skills - Intermediate
- Interpersonal skills - Advnaced
- Strong practical experience and knowledge of Human Resources operations in hospitality and/or service industry
- Provide Tier 3 support for Contact Center and EDM inquiries for further coordination in strong collaboration with SSC
- Approve all employee provided evidence of insurability (EOI)
- Strong knowledge of HR Systems (SAP, Workday, etc.)
2
Experience For Human Resources Specialist, Senior Resume
- Experience with multi locational organizations, preferably national
- Experience in higher education and/or labor relations
- Updates Job Descriptions within the onboarding system to ensure accuracy for managers when selecting jobs to post for
- Write and manage all communication to participants including maintaining accurate and up-to-date information on the HR web site and benefits portal
- Maintains logs for disciplinary action, training, vacation, etc. Maintains the accuracy of shared files and databases
- Ensures timely and accurate processing of human resource-related forms; researches and furnishes employee information to authorized persons as appropriate; and handles human resource-related questions
- Thorough knowledge of local pay practices, pay levels, job groups, and manages the interface with SAP and the plant hourly payroll system. Processes hourly payroll on a weekly basis. Ensures that hourly employees are coded accurately by job classification, job performed, shift, and department assignment
3
Experience For Human Resources Service Center Specialist Resume
- Completes hourly attendance tracking on a daily basis, initiates disciplinary action when needed, communicates issues, and prepares attendance reports
- Working knowledge of all benefits for hourly and salaried employees. Assists with open enrollment meetings. Serves as a resource to employees in resolving benefits-related issues and concerns. Supports processes related to FMLA, disabilities, and return to work
- Provides support for departmental workshops and training sessions
- Participates in related HR activities, including, but not limited to, trainings, work committees, projects and job fairs
- Develops, implements, and delivers HR Compliance training and content as needed
- Ensures compliance with all labor law posting requirements at all Company offices
- Assist management in the development and maintenance of center operating procedures and customer service standards
- Play a key role in the processing of bi-weekly payroll related to employee benefits and retirement; review reports to ensure the accuracy of deductions
- Identify production issues, make recommendations, assist with testing, and implement solutions
4
Experience For Human Resources Shared Services Specialist Resume
- Assist and counsel employees regarding benefits plans, payroll, company policies and programs and leave of absence plans
- Serve as Operations liaison with recruiting and HR Business Partners in regard to open and available positions
- Oversee new hire onboarding process to ensure all new hire tasks are completed in a timely manner
- Assist with testing and payroll processes associated with HRIS systems
- Manage departmental processes and documentation while instituting process improvement initiatives
- Conduct audits and quality assurance testing to insure accuracy of a variety of inputs
5
Experience For Human Resources Administrative Specialist Resume
- Assists with online application and onboarding process
- Provides administrative/transactional support for HR related functions and processes by updating information in systems
- Excel, Access, or Report Writing - Intermediate
- Administers all company benefit programs, including health, life, long-term disability, COBRA, 401(k), transit check, employee discount and all other benefits
- Manages open enrollment process, including online and in-person benefits enrollment
- Enter employee information into the HRIS system, including liens, garnishments, direct deposit, benefits
- Comfort working in a non-hierarchical environment
6
Experience For Human Resources Project Specialist Resume
- Handle highly sensitive and confidential information relating to HR
- Positive and professional approach to dealing with people
- Ability.to gather and analyze facts, draw conclusions from information, and communicate information clearly, orally and in writing
- Accounts payable/invoice processing for local HRBP
- Able to pass background and drug screening
- IBW set up, tracking and facilitation
- Properly store documents according to record retention
- Ensures compliance with all government regulations (EEO, INS, ADA, FMLA, ADEA, including Affirmative Action, etc.) and all Federal and State employment laws
7
Experience For Human Resources Specialist Recruitment & Placement Resume
- Engage HR colleagues across established Centers of Excellence to assist the Team Member in resolving concerns in a timely manner
- Ensure compliance with all government regulations (EEO, INS, ADA, FMLA, ADEA, including Affirmative Action, etc.) and all Federal and State employment laws
- Comfortable with learning new technology and tools
- Able to adapt to changing requirements and environment
- Processes all unemployment-related claims; participates in any appeal hearings or other activities related to unemployment claims
- Surfaces employee concerns and improvements; recommend alternatives for resolution of problems as appropriate; acts as a liaison between the individual employee, facility managers, Region Human Resource Manager, and company or community resources in maintaining a highly engaged, union-free work environment
8
Experience For Human Resources Program Specialist Resume
- Coordinate facility functions including employee recognition, service awards, safety, and holiday-related events
- Be proactive and self-directed while working professionally in a team environment to resolve issues and meet deadlines
- A high level of diplomacy, tact, and judgement as well as an upbeat and positive attitude
- Surface issues and handle sensitive and confidential information in an efficient and professional manner
- Experience with SAP strongly desired. Demonstrated high level of proficiency in Microsoft Windows environment with an emphasis on Word, Outlook, PowerPoint, and Excel. Demonstrated ability to learn new software programs or databases quickly
- Knowledge of a wide range of HR concepts, principles, laws, regulations, and practices as well as special recruiting/hiring authorities and strategies, this includes the ability to analyze administrative and/or legislative initiatives to assess their impact on staffing and recruitment
9
Experience For Human Resources Onboarding Specialist Resume
- Provide comprehensive HR services to management and employees throughout organizations serviced and to analyze, evaluate and recommend appropriate resolutions to complex interrelated HR problems and issues
- Skill in serving as a consultant to managers in providing HR services and conducting detailed analyses of complex functions within serviced organizations
- Monitoring 10 day gap period pay is not exceeded.-
- Researching previous pay statements to determine need for retro active STD
- Knowledge of and ability to interpret and apply laws, regulations, policies, and practices to provide advice and guidance to officials, supervisors, and employees on a variety of HR functions
- Accurately assess long-range needs for complex and highly technical HR projects and to assess multiple project priorities and interrelationships to other HR initiatives
- Skill in oral and written communications to present sensitive recommendations to higher authority, to obtain compliance with policies and to represent the agency, and prepare HR documentation
- Practice continuous improvement methodology to optimize processes, eliminate waste, and innovate new and better ways of doing things
- Knowledge of current HR database systems to query, retrieve, and analyze information in order to complete assignments
10
Experience For Human Resources Services Specialist Resume
- Assist with employee separations
- Optimize the standardization of data metrics, and work with business partners to optimize information and analytic usage, focused on providing quick and actionable intelligence
- BA/BS in Computer Science and/or Business Administration or related field
- Participate in the timely generation of reports, results validation and data interpretation as an input to the quarterly CEO’s Global Operations meetings, as well as for monthly reporting
- Responsible for the daily monitoring of disability and Parental leave claim status
List of Typical Skills For a Human Resources Specialist, Human Resources Resume
1
Skills For Human Resources Benefits Specialist Resume
- Clear and succinct written, verbal, and presentation skills; demonstrating the ability to translate data into stories
- Effectively communicate with others and be an advocate of human resources best practices
- Interpersonal, organization, business communication and time management skills
- Knowledge of Six Sigma skills, Lean, Kaizen, process management, change management and statistical techniques
- Skill in troubleshooting and resolving the most difficult problems associated with providing comprehensive recruitment and placement advisory services
- Skill in applying basic principles, provisions, laws, regulations, practices, and techniques of staffing and recruitment
- Experience working with computer systems and related software including Microsoft Word, Excel and Oracle
- Two or more years of recruitment, employment, and/or staffing experience in a human resources setting
2
Skills For Human Resources Specialist, Senior Resume
- One year experience presenting and coordinating meetings, classes, or orientation sessions
- Good judgment and critical thinking required
- Flexible and comfortable with managing multiple priorities
- Previous work experience in a college or university setting
- Experience interfacing with benefit plan vendors
- Experience working with compensation
- Experience in high volume recruitment environment with the ability to manage transactions while providing high touch service
- Two or more years of recruitment, employment, and/or staffing experience
3
Skills For Human Resources Service Center Specialist Resume
- One year experience in Recruitment Processing
- Demonstrates excellence in service quality standards that affect client satisfactions, responding to clients in a timely and professional manner
- Experience processing payroll
- Interpret project interdependencies and identify opportunities to increase the effectiveness of resources
- Experience in Human Resources, Training environment in a project coordinator capacity
- Validate problem solving capabilities and a creative problem solver
- Skilled in problem analysis and resolution
4
Skills For Human Resources Shared Services Specialist Resume
- Skilled in Microsoft Word, Outlook, Excel, and PowerPoint
- Demonstrated ability to manage payroll, data/transaction oversight, and records management
- Demonstrated ability to exercise professional judgment, discretion, and maintain confidentiality
- Proficiency in Microsoft Office with demonstrated expertise in PowerPoint and Excel
- College or post-secondary course work in related field or applicable work experience
- Previous Human Resources experience
- Strong proficiency in Microsoft Word, Outlook, Excel, and PowerPoint
- Previous experience with PeopleSoft and/or PeopleAdmin
5
Skills For Human Resources Administrative Specialist Resume
- Human Resources Information Systems (HRIS) experience preferably Oracle
- Previous experience with defined contribution plans or other benefit plans
- Experience with WordPress and Visio
- Previous work experience health care or research HR environment
- Previous experience with an enterprise human resources information system
- Two or more years of direct customer service experience
- Call center or phone support work experience
- Two years’ experience in an administrative capacity, with exposure to HR/Recruitment processes
6
Skills For Human Resources Project Specialist Resume
- Prioritize and delegate as appropriate in order to handle a high volume workload
- Identify data trends and interest areas to drive strategic / evidence-based decision making
- Create and manage project and operational priorities and project schedules for strategic goals and project tracking and delivery
- General experience in human resources
- Experience with Lawson, Kronos or other HRIS systems
7
Skills For Human Resources Specialist Recruitment & Placement Resume
- Consult on metrics and measurements to measure effectiveness and drive value for workforce initiatives
- Enrolling new and existing employees into benefit plan(s), entering and/or updating information
- Documenting and updating ongoing processes for compliance with regulations
- Participating in and/or assisting with open enrollment, projects, new system and plan implementations and/or testing
- Tracking status of outstanding tasks for each applicant and determining if additional guidance or escalation is necessary
- Preparing materials for various compensation oversight committees, regulatory filing , public compensation disclosure for countries outside of Canada etc
- Conducting market assessment to determine market trends in complying with compensation guidelines and regulations and makes recommendations for compliance
8
Skills For Human Resources Program Specialist Resume
- Conducting scenario analysis and back testing on risk results
- Scheduling meeting in Outlook
- Performing data processing for all HR transactions in HR Systems
- Working knowledge of relational database structure and design required
- Working knowledge of federal and state regulations related to ACA, ADA, and COBRA
9
Skills For Human Resources Onboarding Specialist Resume
- Developing executive and employee communication
- Partnering with ERPM, where appropriate, to manage year-end compensation risk reviews and year-end activities
- Working with payroll to ensure accurate and timely set up of benefit deductions, and creating/maintaining benefit files
- Assists in organizing presentation materials, coordinating meeting and catering arrangements, maintaining bulletin boards, and other assignments as required
- Solves routine problems and issues and documenting the results in the HR Ticketing Tool and provides tracking through ticketing system
- Knowledge of the methods and procedures used in collecting analyzing, interpreting, and reporting data
- Supports departmental recruitment efforts by fulfilling advertising requests and advises on advertising strategy
10
Skills For Human Resources Services Specialist Resume
- Assists departments in navigating the University’s applicant tracking system and updating job postings
- Support payroll processing to include managing timecard and time off entries, monitoring taxation changes and calculations, and time entry audits
- Act as a sponsor and agent for change, while promoting / encouraging innovation and continuous improvement of the project management methodololgy and tools
- Assist Team Members in navigating the organization and becoming self sufficient
- Assist Team Members in resolving problems allowing them to focus on improved service delivery
- Assist in creation and maintenance of job descriptions, to include partnering with Compensation on position pricing
- Perform various administrative tasks including the distribution of materials, life event processing and enrollment administration
- Support new hires by explaining benefit options and assisting with the benefits enrollment process
List of Typical Responsibilities For a Human Resources Specialist, Human Resources Resume
1
Responsibilities For Human Resources Benefits Specialist Resume
- Excellent office management and organization skills
- Express ideas and concepts and communicate effectively orally and in writing
- Work effectively without constant supervision and to handle sensitive employee information in a confidential manner
- Lead projects independently and manage competing priorities
- Demonstrated ability to work well both in a team setting and independently, and to initiate, organize, and implement established goals
- Skill in advising management on controversial or sensitive, complex, and difficult recruitment and placement issues and problems
- Experience working with Oracle HR Cloud, Oracle Advanced Benefits Modules, and ADP
- Well organized and able to prioritize tasks appropriately and finish work timely by deadlines
2
Responsibilities For Human Resources Specialist, Senior Resume
- Demonstrated maturity and judgment and ability to maintain the confidentiality of sensitive employee data
- Skill in basic business math
- Skill in qualifications and eligibility determinations
- Developing, writing and implementing company policies and procedures
- Plan, develop, implement and monitor all aspects of a company-wide financial wellness program, including partnering with related functions/processes
- Compare onboarding package to conditional offer of site assignment to correct information is being collected
3
Responsibilities For Human Resources Service Center Specialist Resume
- Track and update STD/Parental leave in time tracking system
- Monitor parental leave is occurring in the designated 3 week increments and notify leave specialist of any requests outside the policy parameters.-
- Provide coaching and mentorship to HR Shared Services specialists
- Identify opportunities for improving HR processes through information system changes
- Work with payroll to identify and resolve payroll processing issues
- Be a trusted, courteous and reliable resource to answer questions regarding employee and retiree benefits
- Prepares, revises and monitors documents and templates related to EEO, AAP and hiring for advertisements, publications, and the company website
- Coordinates special projects including various surveys, program and policy transitions, and audits
4
Responsibilities For Human Resources Shared Services Specialist Resume
- Manage the overall benefits program for 3M’s Defined Contribution retirement plans, including qualified and non-qualified plans
- Work with cross-functional partners in finance, legal, sourcing, communications, as well as other areas of HR
- Proficiency in HR Technology, including Human Resources Information Systems (HRIS); ADP EV5, desired (but not required)
- Analyze an applicant’s onboarding forms and policy acknowledgments for accuracy and completeness
- Upholds service level agreement metrics regarding commitments to problem resolution time frames, and manages service tickets through fulfillment
5
Responsibilities For Human Resources Administrative Specialist Resume
- Advise, persuade and defend staffing and placement actions
- Familiarity with federal and state laws pertaining to human resources
- In-depth knowledge of the provisions of a variety of public laws, Executive orders, and Federal regulations regarding recruitment and placement
- Familiarity working with UW systems
- Prepare and deliver Short-Term Disability benefit payment details to payroll based on employee eligibility criteria via Excel spreadsheet
- Instructs payroll group to reclassify employee earnings and/or paid time off in accordance with STD/Parental leave policies, off- set calculations based on state leave and/or workers comp
- Update HRIS system with leave status and return to work
- Monitor "adjusted" hire date to determine how many weeks employee is entitled to STD at 100 or 65% and change payroll spreadsheet calculations accordingly
- Notify departments/colleges when employees are trending towards benefits eligibility or eligibility for participation in a mandatory retirement plan; provide guidance on the University’s policies and procedures
6
Responsibilities For Human Resources Project Specialist Resume
- Maintain and update the HRIS system with new employee information, existing employee changes, terminations, salary, create and maintain positions, update and maintain time and labor tables
- Create and run ad hoc reports, process standard system reports as needed for internal and external sources
- Perform regular audits to verify authenticity and quality of data is maintained
- Creatively and effectively convey ideas through verbal and written communications and to describe business problems and their solutions to management in a concise and timely manner
- Act as a liaison between employees/retirees and vendors to resolve issues, concerns or inquiries
- Be required to act as an exceptional team player in a small group environment
- Prepare and distribute communications to employees/retirees regarding plan changes and new benefit offerings associated with a job change, address change or life event
- Support the Open Enrollment process by answering questions and performing required follow up activities
7
Responsibilities For Human Resources Specialist Recruitment & Placement Resume
- Perform severance calculations and process Qualified Medical Child Support Orders
- Ensure that all interactions with employees/retirees maintain Company compliance with ERISA, COBRA,HIPAA and any other applicable laws and regulations
- Assist with other departmental initiatives and projects as assigned
- Manages the onboarding import files to ensure the information coming from the applicant tracking system is accurate and flowed properly in to the New Hire Wizard. Uses the New Hire Wizard to compliment the data imported with additional information required for payroll processing
- Partners with various BOK Financial stakeholders to ensure equipment, systems and physical security access requirements have been communicated to appropriate departments for prospective new hire. Coordinates enrollment of any new hire training with Talent & Organizational Development
8
Responsibilities For Human Resources Program Specialist Resume
- Excellent knowledge of human resources policies, procedures, and applicable laws and regulations
- Work in a fast-paced environment and organize multiple activities which require close attention to detail under tight deadlines
- Answers a diverse array of phone calls, emails, and in-person requests from applicants, employees, and department representatives
- Reviews job postings for compliance with applicable policies, procedures, and laws
- Reviews and interprets human resources policies and procedures relevant to recruitment and employment activities and advises department representatives and the public
- Supports the management of the University’s applicant tracking system
- Assists with outreach recordkeeping, attends recruitment events, and manages outreach efforts
- Develops, maintains, and implements Company and Department policies and procedures, understands and appropriately incorporates state and federal laws, local laws, provincial laws and other laws relevant to the locations of Company operations globally pertaining to Human Resources (HR) in policy and procedure design
- Creates all required compliance reports, spreadsheets and documents, responds to audits and inspection requests as applicable in a timely manner and liaising with the appropriate departments or external counsel
9
Responsibilities For Human Resources Onboarding Specialist Resume
- Stays current and provides guidance on changing regulations and supports HR compliance programs and practices (i.e. OFCCP, EEOC, legislative changes, other compliance related items)
- Prepares annual compliance (i.e. EEO-1, VETS 4212) and Affirmative Action reports, files and other related data for assigned subsidiary(s) for corporate reporting purposes and ensures HRIS reporting is aligned with current regulations
- Manages and prepares of the Company’s annual Affirmative Action Plan with Human Resources and outside vendor and system
- Reviews internal affirmative action and applicant reports as well as final plan reports ensuring accuracy and integrity; periodically audits plan codes, plan preparation, and recordkeeping requirements; review final plans with Human Resources and provides communications and summarized reporting of results to senior management
- Develops action plans based on statistical data analysis and risk assessments
- Provides guidance to Human Resource Management in the establishment of goals and objectives pertinent to the HR Compliance and Affirmative Action Plans
- Manages and maintains various HR programs and projects (i.e. Tuition Reimbursement, Scholarship Program, Referral Rewards, HR Procedures Manual, and the Employee Manual)
- Human resources or payroll experience or equivalent certifications in a related field
- Highly organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced call center environment
10
Responsibilities For Human Resources Services Specialist Resume
- Makes policy, process, and procedural changes based on regulatory changes or business needs
- Generate scheduled and ad-hoc reports to support HR and other corporate departments as needed including but not limited to audits, company demographics, location specific information and other requests as assigned while working under tight deadlines
- Provide assistance with I-9 and E-VERIFY compliance programs
- Stays current and provides guidance on changing regulations and supports HR compliance programs and practices (i.e. OFCCP, EEOC, Section 503, other EEO policies, wage and hour, legislative changes, other compliance related items)
- Develops plans of action based on statistical data analysis and risk assessment and Counsels Human Resource Management in the establishment of goals and objectives pertinent to the HR Compliance and Affirmative Action Plans
- Identify and escalate priority issues and escalate when necessary
- As a member of the call center team; document, log, answer and resolve all associate issues received in a timely manner
- Review and assign new tickets to team members based upon departmental criteria
- Maintain appropriate level of issue resolution as defined by management
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