Identity & Access Management Analyst Resume Sample
Charles Wiza
6107 Pat Mill,
San Francisco,
CA
+1 (555) 658 6259
Work Experience
Senior Identity & Access Management Analyst
05/2017
-
PRESENT
Chicago, IL
- Maintain hosted applications within the IDAM toolsets and framework, supporting the business need to change and decommission as and when required
- Develop and maintain system templates and ensure authority levels within those systems are correct and appropriate against predefined RBAC and UAC templates
- Assess and onboard new applications into the IDAM framework, ensuring compliance and service continuance
- Manage upgrades and changes with Vendor\Internal provided systems managing any impact and delivery into the IDAM environment
- Document and issue communications pertaining to new services, improvements or changes
- Oversee the IDAM Provisioning and Technical Change teams to ensure ongoing compliance with processes and policies
- Review systems / roles / permissions that the IDAM provisioning team use to fulfil requests. Provide support to update or improve the delivery
- Operationally manage and assure the YALE audit process including managing suppliers, handling returns, issuing manual extracts and publishing reports
- Provide guidance and support for all aspects of the IDAM function specifically request management and the monthly YALE audit
Identity & Access Management Analyst
08/2010
-
11/2016
Phoenix, AZ
- Process & Procedures Development
- Process & Procedures Compliance
- Coordinates user provisioning and identity management process
- Consistently looks for and suggests process improvement and workflow redesign opportunities within the IAM process
- Assists resolution of customer requests and problems related to system access
- Assists in monitoring the security of the network
- Performs IAM activities that includes: provisioning and maintenance of user accounts in various IT systems, responsible for ensuring accuracy of the access granted
- Assists in the review of Data Loss Prevention alerts
Junior Identity & Access Management Analyst IT
07/2007
-
03/2010
Houston, TX
- Provide education, guidance, support to resolve any data quality or provisioning issues as a result of monthly reconciliation. Rectifying with the relevant teams\suppliers in a timely manner
- Act as a point of contact and provide support for escalations and general queries relating to YALE
- Identify opportunities to improve service, support operational processes and assist other teams to deliver optimal access management service via the toolsets ramework in place
- Demonstrate required behaviours in line with expectations of the role
- Investigate minor security breaches in accordance with established procedures
- Assist users in defining their access rights and privileges
- Can perform non-standard security administration tasks and resolves security administration issues
- Account Provisioning & Customer Service
Education
University of the People
2003 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Strong interpersonal, analytical, problem-solving, prioritization, decision-making and conflict resolution skills
- Excellent organizational, planning, decision making and time management skills
- Excellent communication skills, including communicating across Information Technology teams
- Strong workflow process documentation skills using Visio, MS Office, and other tools
- Strong communication, organization, problem solving and diagnostics skills
- Excellent collaboration, problem-solving and decision-making skills
- Experience in manual provisioning and have working experience in CA Top secret, Mainframe provisioning
How to write Identity & Access Management Analyst Resume
Identity & Access Management Analyst role is responsible for security, technical, documentation, research, design, analytical, integration, mainframe, retail, training.
To write great resume for identity & access management analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Identity & Access Management Analyst Resume
The section contact information is important in your identity & access management analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Identity & Access Management Analyst Resume
The section work experience is an essential part of your identity & access management analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous identity & access management analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular identity & access management analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Identity & Access Management Analyst resume experience can include:
- Strong written and oral communication, collaboration and presentation skills to effectively communicate information to peer teams within the organization
- Highly motivated team player with result oriented approach and good communication skills
- Demonstrated experience maintaining, patching, operating, and monitoring the health of IAM systems
- RSA IGL (formally known as Via) or any type of provisioning related skills
- Direct experience with supporting compliance and security control implementation and evidence collection
- Effectively educate users on identity and access management compliance
Education on an Identity & Access Management Analyst Resume
Make sure to make education a priority on your identity & access management analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your identity & access management analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Identity & Access Management Analyst Resume
When listing skills on your identity & access management analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical identity & access management analyst skills:
- Strong critical and analytical skills that can take loosely coupled business requirements and translate them into functional technical requirements
- Strong Customer Service, communication (written and verbal) and interpersonal skills
- Strong analytical skills to identify security issues and implement solutions
- Strong communication and interpersonal skills with the ability to interact frequently with business and technical personnel
- Demonstrate organizational skills and attention to detail
- Strong written & oral communication, and presentation & interpersonal skills
List of Typical Experience For an Identity & Access Management Analyst Resume
1
Experience For Identity Access Management Analyst Resume
- Support internal and external audits by gathering and/or coordinating deliverables for necessary evidence and review
- Experience with managing and operationalizing the creation of an IAM roles lifecycle
- Operate within documented processes and procedures for Role based-engineering to maintain controls
- Experience operating in a physical and virtual machine environment (Citrix)
- Experience as a IAM Analyst or similar role
- Experience with Azure technologies, Active Directory & Exchange
- Relevant work experience. Fresh graduates are welcome to apply
- Excellent verbal and oral communication
- Strong focus on results and quality
2
Experience For Senior Identity & Access Management Analyst Resume
- Provide evidence and process documentation for privileged access, user reviews, PCI audits and internal/external audit engagements
- 3 – 4 years of experience in System Development, Cyber Security, Identity Management or Access Management
- Foundational experience in identity management technologies
- Strong ability to troubleshoot use access problems
- Support internal and external audits by gathering or coordinating the collection of any necessary evidence
- Strong knowledge of Directory Services and how they interface with IT systems
3
Experience For Lead Identity & Access Management Analyst Resume
- Experience with Lotus Notes administration
- Responsible to design and build a solid foundation for user application access, roles, and security
- Validates all business requirement requests
- Configure, develop, and operate the enterprise identity management infrastructure and solution
- Creating and performing Access Appropriate to Role Reviews, supporting and maintaining Job Roles and resolving IAM issues
- Analyzing data feeds, defining IDM roles, creating and maintaining workflows and implementing IDM access controls and adapters
- Designing and documenting IAM implementation solutions and reviewing documentation and coding created by other team members
- Installing, upgrading, patching and maintaining all the IAM platforms and technologies and automates routine work
- Utilizing Active Directory for processing and troubleshooting ITOne tasks and or incidents
4
Experience For Junior Identity & Access Management Analyst IT Resume
- Enabling Fidelity Canada employees to do the work they need to do every day and also mitigating the risks around inappropriate access
- Analyzing and developing integrations to IAM platforms for various institutional projects
- Understanding of Access Management authentication and entitlements
- Monitoring various reports to monitor integrity of the system and roles
- Documenting procedures, processes, standards and operational guideline documentation for the IAM products
- Managing the attestation and governance requirements and procedures for RBAC
- Working knowledge of Microsoft Office applications, including Work, Excel, PowerPoint & SharePoint
- Maintaining accurate and complete documentation of processes, etc
5
Experience For Hcs Identity & Access Management Analyst IT Identity & Access Mgmt Resume
- Understanding of internal processes, procedures and IT control policies
- Working knowledge of ACF2, IdM systems and Active Directory
- Working knowledge of RBAC (Role Based Access Controls) methodologies
- Day to day processing of access management requests, including but not limited to initial new hire setup, updating accesses and termination of access
- Ticket troubleshooting to bring incidents involving Global Access Management through to resolution
- Performs the provisioning and maintenance of user accounts in various IT systems, responsible for ensuring accuracy of the access granted
- Document IAM Feed, Provisioning, De-Provisioning Process
6
Experience For Identity & Access Management Analyst IT Resume
- Creation, delivery and maintenance of the training program pertaining to RBAC
- Act with sense of urgency when reacting to problems and gaps in tooling and procedures
- Assist customers in identifying and\or troubleshooting IT system access problems
- Strive to automate the provisioning and de-provisioning processes
- Familiarity with Linux/Unix based operating systems and system administration
- Basic database architecture knowledge including SQL and Oracle
- Supports security requests pertaining routine IT control audits and risk assessments
7
Experience For Identity & Access Management Analyst Resume
- Innovative thinker with track record in influencing senior decision makers, with an ability to drive adoption across both IT and the business
- Document IAM Manual provisioning process
- Protects organization's value by keeping information confidential and secure above all else
- Sustain the two-tiered RBAC standard methodology while still complying with business requirements
- Identify and provide support for IAM/ InfoSec incidents including internal violations, email security, compromised accounts and system outages
- Performs basic troubleshooting for Identity Tools user issues
8
Experience For Identity Access Management Analyst Resume
- Technical scripting (Powershell or other)
- Provision new firm accounts through Active Directory as part of the firm on-boarding process
- Process firm termination of accounts through Active Directory as part of the off-boarding process
- Receive and process access requests for a variety of applications and systems while adhering to firm policies
- Document technical troubleshooting efforts
- System access (application and AD) provisioning
- Collaborate and work well in a team setting
9
Experience For Senior Identity & Access Management Analyst Resume
- Specify, design, and build Identity Access Management (IAM) solutions including password management, SSO, federation, and authentication
- Design, build and support IAM solutions including password management, SSO, federation, and authentication
- Defines and enforces identity and access management policies, standards, guidelines and procedures to ensure ongoing compliance
- Microsoft Identity Management (MIM)
- Support and liaise with IAM Quality Control and IdM Leaders to ensure RCA’s/Preventive measures are well documented and published
- Maintain and configure Microsoft’s SCCM
- Configure and manage Hanover’s identity and access management tools
- Monitor all aspects of Hanover’s IAM processes for security violations
10
Experience For Lead Identity & Access Management Analyst Resume
- Provide general direction of all IAM team members’ assignments in creating and maintaining up-to-date documentation related to provisioning processes, including on-boarding, off-boarding, role management, user access reviews (attestation), report generation and compliance processes
- Function as a Team Lead and provide an overall coordination of all IAM team members’ activities
- Maintains complete knowledge of and comply with all departmental policies/ procedures/standards
- Keeps current knowledge of programs, application and operating systems supported by the department of Identify Access Management to include the management of and understanding of profiles and associated permissions
- Provision and de-Provision access for all systems, applications and operating systems supported by the department of Identify Access Management within a service level agreement of 72-hours
- Performs monthly and quarterly reviews of system users to ensure role based access is enforced and that all system users are authorized and appropriately provisioned
- Provides excellent customer service to end users as needed to include owning and managing tasks to resolution
List of Typical Skills For an Identity & Access Management Analyst Resume
1
Skills For Identity Access Management Analyst Resume
- Strong documentation and technical writing skills desired
- Solid experience working with iSeries applications is desired
- Experience in interfacing with end users to provide excellent customer service
- Demonstrable skills in problem resolution, data gathering, requirements definition, analysis, & design
- Strong experience and knowledge of Identity and Access Management concepts and strategies
- Effectively communicate risks and requirements in business terms
- Prioritize and execute on multiple, simultaneous priorities
- Efficiently acquire and utilize new skills in response to change
- Strong experience with compliance and access best practices
2
Skills For Senior Identity & Access Management Analyst Resume
- Consulting experience (not just contracting)
- Working experience with Linux and Windows Operating Systems
- Experience reviewing existing procedures and providing recommendations for improvement
- Experience deploying, developing and supporting Oracle Identity Manager (OIM) and its connector framework
- Experience with at least one high-level programming language, systems automation using scripting, and/or infrastructure as code
3
Skills For Lead Identity & Access Management Analyst Resume
- Strong understanding of IAM provisioning
- Experience with working on the Infrastructure related to IAM systems such as OS, Networking, Web Servers (Linux, Windows, IIS, Apache, Tomcat. SSL, Radius)
- Experience with monitoring, Load Balancing, Information Security (NOC, Splunk, Solarwinds, F5, etc)
- Experience writing and developing IAM based adapters and integrations
- Experience maintaining and administering an IAM platform
- Experience writing IAM data integrations using MuleSoft ESB, IBM Security Directory Integrator or another related data integration tool
- Any sort of policy experience, either reviewing or writing from a policy standpoint
- Working experience in managing an Identity Management System
4
Skills For Junior Identity & Access Management Analyst IT Resume
- Working experience in managing a Privileged Access Management System
- Strong understanding of role-based access controls (RBAC) and role mining methods
- Experience managing and maintaining Directory services and LDAP
- Total experience in any combination of the following: IT security, programming, system administration, application administration
- Experience with systems analysis, troubleshooting and working in a team environment
- Experience with Office 365 user provisioning and troubleshooting (Exchange, Outlook, OneDrive, Skype, Yammer, and ideally SharePoint)
- Experience using issue tracking applications such as JIRA
- Experience working with ticketing software
5
Skills For Hcs Identity & Access Management Analyst IT Identity & Access Mgmt Resume
- Experience defining and implementing IAM based roles and access controls
- Experience working on Identity & Access Management initiatives
- Strong understanding of various IAM tools (Hitachi, Oracle, Netweaver, or others)
- Experience working with Financial Systems/Applications in an IT Security/Access Controls capacity
- Experience managing IAM queues, IAM tickets, and IAM project tasks
- Experience working in the Protocols common to IAM systems (Federation, Shibboleth, SPML, SAML, LDAP, SSL, SCIM)
6
Skills For Identity & Access Management Analyst IT Resume
- Experience successfully working as part of a support team in complex enterprise environment (e.g. data center, telecom, etc.)
- Experience debugging issues in a complex enterprise environment
- Experience supporting IT application and infrastructure
- Experience working with Active Directory, IBM Security Directory Server or another LDAP directory server implementation
- Experience leading IAM platform enhancement projects
- IT experience in integrating enterprise business applications
7
Skills For Identity & Access Management Analyst Resume
- Enterprise experience working with security systems (e.g. firewalls, IDS/IPS, SIEM, vulnerability scanners, anti-virus)
- Experience and understanding of SailPoint IdentityIQ, RACF, database security, UNIX security
- Strong understanding of methodologies, tools, best practices and processes within specific area of responsibility
- Experience in translating business information into detailed functional requirements
- Working experience in Identity Management integration with cloud services such as Amazon AWS and Microsoft Azure Cloud
- Advanced scripting experience (.Net, PowerShell, REST)
8
Skills For Identity Access Management Analyst Resume
- Configures, analyses, and maintains IAM tool ensuring high efficiency and effectiveness of the tool
- Solid understanding of Windows AD, Azure, Windows Exchange, O365, Web Services and UNIX
- Work experience functioning as an IT Analyst and or System Test Engineer
- Proven analytical and problem-solving abilities with the ability to conduct research into a wide range of issues
- Establishes strong working relationships with key staff members across the company
- Experience in Identity Management provisioning and workflow processes
- Skilled at writing concise, high-quality technical documents
- Five years of progressively responsible systems development experience, including design, analysis, implementation, and operations
9
Skills For Senior Identity & Access Management Analyst Resume
- Demonstrated success working in a collaborative environment as well as independently
- Experience setting up applications on OAM (SAML and webgate agents)
- Strong analytical, conceptual, and problem-solving abilities, able to gather necessary details in order to determine a proper solution
- Experience participating in process improvement and security projects
- Object Oriented Programming/Analysis/Design experience
- Experience being involved in the entire SDLC and Agile development
- Experience using Visual Studio or similar IDEs
- Experience working with Active Directory
- Experience performing risk analysis
10
Skills For Lead Identity & Access Management Analyst Resume
- Experience with Hitachi P-sync and IDM engine
- Experience within identity access management
- Analyze identity and access management processes / workflows, recommend ways to improve efficiency and effectiveness and helps implement the solutions
- Experience with Unix or Linux servers
- Experience with Relational Databases and SQL
- Foundational experience with IAM systems and frameworks
- Foundational experience with enterprise directory and directory integration services(AD, LDAP, ADFS, PKI)
- Personal Credibility: Demonstrate the concern that one is responsible, reliable, and trustworthy
List of Typical Responsibilities For an Identity & Access Management Analyst Resume
1
Responsibilities For Identity Access Management Analyst Resume
- Strong hands on experience with identity access management systems, and RBAC
- Work with IT technical staff and stakeholder across teams on project planning, designing, validating and performing technical implementation
- Two years programming and/or web development experience using JavaScript, Java, C#, ASP.Net or a combination
- Validation of role management including approval structures
- Experience with JPMC products (origination, servicing, money movement, etc) are nice to have
- Three years of experience with directory services, particularly Microsoft Active Directory
2
Responsibilities For Senior Identity & Access Management Analyst Resume
- Experience with Multi-Factor Authentication solutions, particularly Duo
- Prioritize tasks with minimal supervision
- Hands-on experience in Web Single Sign-on, Federated Identity, Role Based Access Control, User Access Certification
- One or more years’ experience in Information Security
- Experience in IAM transitions and transfer service operations
- Approximately 3 years of experience with PKI Infrastructure
- Experience with IBM Security Identity Manager
- Experience in IAM
- Experience in account administration with a major email platform
3
Responsibilities For Lead Identity & Access Management Analyst Resume
- Experience in financial services, healthcare, or other regulated industries
- 6 month -1+ years of related experience in the Information Security or Help Desk environment
- Preferable IAM experience within an enterprise environment
- Experience in similar roles
- Extensive experience with identity and access management technologies (SailPoint, Okta, BeyondTrust, Microsoft Active Directory and ADFS, etc.)
- Experience with information security incident management procedures
4
Responsibilities For Junior Identity & Access Management Analyst IT Resume
- Experience with cloud information security requirements and secure service delivery
- Three (3+) years of identity and access management and/or network security experience
- Experience with Enterprise Directory and Directory Integration (AD, LDAP, Radius)
- Experience with Multifactor Authentication and Single Sign On
- Strong ability troubleshoot access problems
- SQL stored procedure experience (MS-SQL, Oracle, DB2)
- Strong initiative; self-starter; self-directed; ability to multi-task
5
Responsibilities For Hcs Identity & Access Management Analyst IT Identity & Access Mgmt Resume
- 6 month -1+ year of related experience in the Information Security or Help Desk environment
- Experience with enterprise directory and directory integration services(AD, LDAP, ADFS)
- Working knowledge in using different identity synchronization / bridging systems between legacy IAM systems and Cloud
- Working knowledge of MS Active Directory, Exchange, DNS, DHCP, TCP/IP, SQL
- Unlocking of accounts
- Willing to work in a flexi work timings
- Works with internal and external auditors to fulfill requests regarding SOX, PCI and Gaming Control Board audits
6
Responsibilities For Identity & Access Management Analyst IT Resume
- Proficient in at least one of the following scripting languages: Python, PowerShell, JavaScript
- Adept with analyzing and resolving complex authentication, integration, and automation issues
- Determine requirements for access controls and access management solutions including providing technical knowledge/direction
- Maintains a smooth operation of multi-user computer systems, including coordination with network administrators
- Reviews and makes recommendations for current security policies and procedures to ensure their adequacy and effectiveness to maintain information security and protect systems from unauthorized use, acts of nature and user abuse in accordance with internal controls
- Develops and maintains processes to assist in automating the recertification processes
- Performs access tasks in support of onboarding, job change and termination access management processes and ensures process compliance
7
Responsibilities For Identity & Access Management Analyst Resume
- Develops, maintains and presents employee access metrics reflecting accurate performance of access processes
- Prepares and maintains procedural and training documentation for access processes
- Track and monitor role usage and report on matters pertaining to compliance, risk management and security posture
- Identify use-cases, design and execute test plans, conduct testing activities and facilitate smooth implementations for Enterprise Applications changes
- Participate in vendor user groups and technology/higher education conferences as a means for developing best-practice recommendations
- Coordinates user provisioning and identity management
- The ability to develop ideas and strategies to communicate with a diverse user base having various levels of technical proficiency
- Provision user logical access to organization resources in business applications, according to pre-set of system rules and policies
- Appropriately highlight any potential risk concerns identified, escalating to management as appropriate
8
Responsibilities For Identity Access Management Analyst Resume
- Communicate with global peers across GIAM focusing on service delivery improvements
- Define testing scope and effort estimation for projects
- IT Audit remediation and tracking
- Plan, schedule and conduct periodic access reviews while working closely with the Information security teams
- Identify, document and develop process improvements and streamline systems access requests during new hire, transfer and termination processes
- Responsible for training and supervision of subordinate employees
- Meets financial requirements by submitting information for budgets related to the IAM functions
- Process daily requests for provision and de-provisioning users
9
Responsibilities For Senior Identity & Access Management Analyst Resume
- Development of features and integrations using standard IAM toolsets
- Basic understanding of relevant regulatory requirement for State healthcare environments which have SSA, IRS, PHI and FTI information
- General knowledge of infrastructure security, including Windows, Unix/Linux, desktop and mobile
- Assist with management of end user accounts, user access groups and entitlements using applicable tools and applications
- Perform functional analysis, requirements, definition and application module configuration and testing
- Coordinate the response, triage and escalation activities for IAM/PAM anomalies affecting the company's user base with the Identity Management team
- Powershell, Shell, or Python scripting
- Applicable training or certification
10
Responsibilities For Lead Identity & Access Management Analyst Resume
- Relentless proactive planning to eliminate issues and downtime
- Get ahead of the curve and new technologies and learn it before customers start using it
- Troubleshoots and solves security problems reported by application users
- Reacts to and initiates corrective action regarding security violations such as attempts to gain unauthorized access as directed by the Information Security Manager
- Stays current with technological developments in system security and recommends ways for the company to take advantage of new technologies and improve information security
- Adheres to the company’s status quo third party representation philosophy, complies with company policies, legal requirements and collective bargaining agreements
- Performs other IT system and security functions and projects as assigned
- Distill and present application security information to business community in
- Familiar with Role Based Access methodologies to include the application and implementation
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