Information Systems Manager Resume Sample
Herminia Mertz
93097 O'Kon Garden,
New York,
NY
+1 (555) 113 4747
Work Experience
Information Systems Manager
04/2016
-
PRESENT
Houston, TX
- Provide support to the data/compliance teams with annual beginning and end-of-year data loading projects such as rostering and student/staff onboarding as needed
- With heavy support from our PowerSchool consultant and SIS vendor, coordinate application upgrades in the application test environment for 3rd party applications
- Develops, implements and manages the Association’s operations software training program. Provides training and resources for branch trainers to ensure proper training of end users
- Manages within the constraints of scope, quality, and time to ensure delivery of specified service requirements successfully. Responsible for troubleshooting, systems upgrades and regulatory compliance within both the clinical and anatomic systems- as well as the reference laboratory interfacing along with various other ancillary systems
- Responsible for verifying results, reviewing appropriate patient data in notification and presentation. Recognizes system failures and takes effective corrective action to resolve
- Assist with establishing policies, guidelines, metrics and templates. Reviews LIS interfacing and monitors systems status, system errors, system messages, faxing, printing, autoprinting, scheduled reports, collection lists, labels, MRN# (Medical Record Number #) merges, pendings, backups, background job summaries, disk space, extracts, updates and modifications
- Prepares, communicates and maintain plans, ensuring all requirements and objectives are properly documented and budgets are managed. Documents all specific maintenance performed for regulatory compliance
Senior Information Systems Manager
07/2013
-
10/2015
San Francisco, CA
- Manages and monitors Security of LIS system to ensure proper functioning
- Ensures department processes comply with regulatory requirements standards are followed and met. Checks all interfacing to and from hospital system, Meaningful Use with DOH (Dept of Health) interface, Reference Lab interface, POCT w/ Telcor (Point of Care Testing)
- Ensures satisfactory operations of department. Looks for ways to streamline processes and tools. Responsible to monitor Labels/Autosend Utilities/Autofaxing to ensure that it is meeting the needs of the department
- Manages within the constraints of scope, quality, and time to ensure delivery of specified service requirements successfully. Responsible for troubleshooting, systems upgrades and regulatory compliance within both the clinical and anatomic systems - as well as the reference laboratory interfacing along with various other ancillary systems
- Plan, organize, manage and direct, through subordinate supervisors, the work of the telecommunications, applications and production support, project management or internetworking division
- Plan, organize, and manage, through subordinate supervisors, managers, and project managers, the work of one or more projects, including the development and quality control aspects and successful implementation and project closure
- Develop, implement and manage an information technology program, including short and long-term planning, hardware configuration and capacity planning, central production operations, systems programming and customer support
Financial Information Systems Manager
11/2006
-
01/2013
Dallas, TX
- Manage, coordinate and direct the analysis of City business functions; recommend and facilitate redesign of processes and functions
- Develop improved systems or modify existing systems; manage program analysis, testing and maintenance activities; manage and direct data resource management activities
- Establish standards and procedures to promote data sharing; plan and create data models and databases; manage and direct the installation, operation and maintenance of telecommunications equipment and facilities
- Plan, coordinate and implement telecommunications projects to effectively utilize voice, video and data communications networks and services
- Prepare specifications and Requests for Proposal for services and equipment
- Draft, review, and approve reports and resolutions for the City Administrator, City Council or Commissions approval
- Manage and administer contracts; develop and direct the implementation of goals, objectives, policies, procedures and work standards for the division; develop and implement management systems, procedures and standards for service delivery and program evaluation
- Direct the preparation of a variety of studies and reports relating to current and long-range information and telecommunications systems and services needs, and develop specific proposals to meet them
- Direct the preparation and administration of a division budget; direct the selection, supervision and work evaluation for division staff
Education
Neumont University
2002 - 2006
Bachelor's Degree in Computer Science
Professional Skills
- Strong leadership, project management skills, time management, and problem-solving skills
- Strong project management skills, with demonstrated success implementing projects from concept through deployment
- IT policy and budget management experience, strong experience leading and motivating team
- Demonstrate a solid understanding and practical application of systems analysis and technical skills
- Demonstrated experience as a collaborator, working across different teams/groups and with vendors to achieve results. Experience in negotiation
- Demonstrate analytical skills, problem solving and conflict resolution
- Identify and analyze problems using reasoning and analytical skills to arrive at sound conclusions; find alternative solutions to complex problems
How to write Information Systems Manager Resume
Information Systems Manager role is responsible for software, analytical, leadership, analysis, database, interpersonal, business, planning, architecture, gis.
To write great resume for information systems manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Information Systems Manager Resume
The section contact information is important in your information systems manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Information Systems Manager Resume
The section work experience is an essential part of your information systems manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous information systems manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular information systems manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Information Systems Manager resume experience can include:
- Provide for staff training and development; prepare or review reports for the City Administrator or City Council; work closely with Council and other departments to explain or coordinate plans for proposed projects, and to respond to their concerns
- Coordinate the work of the division with other City departments, outside agencies, consultants and vendors; and monitor developments related to information and telecommunications systems and technology and evaluate their impact on City operations; implement policy and procedure improvements; make recommendations on improved technology
- Excellent data synthesis and analysis skills
- Experience leading self-directed projects, including the ability to generate effective workplans and to execute on schedule
- Experience in managing Hotel IT infrastructure/network/systems/databases. Good knowledge in hotel business application such as Opera PMS, Micros POS, PBX
- Develop internal team to effectively carry out department functions. Manage third-party service desk vendor. Establish and monitor service level agreements
Education on an Information Systems Manager Resume
Make sure to make education a priority on your information systems manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your information systems manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Information Systems Manager Resume
When listing skills on your information systems manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical information systems manager skills:
- Strong System Administrator skills (expert knowledge of JSON coding; advanced knowledge of ESRI WebAPP Builder; intermediate knowledge of JavaScript Coding)
- A track record as an effective communicator with highly developed skills in writing and speaking
- + Strong communication skills
- Independent and resourceful with good presentation and communication skills
- + Demonstrated ability or experience in providing critical thinking on a wide range of technical and nontechnical issues
- Prior experience implementing and supporting Epic
List of Typical Experience For an Information Systems Manager Resume
1
Experience For Senior Information Systems Manager Resume
- Creativity, problem solving and independent decision-making skills
- Understanding of IT Validation, GAMP, Annex 11, Electronic records and electronic signatures
- Good working knowledge of manufacturing processes applicable to pharmaceutical/biopharmaceutical products
- Good attention to detail and data checking
- At least three (3) years of experience writing SQL, AND
2
Experience For Global Information Systems Manager Resume
- At least three (3) years of experience writing Python and JavaScript or a similar functionality within other development languages
- Experience with IT processes (ITIL)
- Experience with project management methodologies (PMP / SCRUM)
- Operate as a Portfolio Manager for GBS EP & CF
- Lead the SAP Team of 3 other Business Analysts and set priorities on developments and projects with a focus on overall Customer Satisfaction
- Overseeing GIS Database Administration by defining, evaluating, modifying and designing standards for spatial data
- Leading and managing GIS Analysts and indirectly supporting development of all Marketing Analytics associates
3
Experience For Financial Information Systems Manager Resume
- Leading the development of training to business partners across the organization concerning the use of GIS applications
- Acting as the subject matter consulting in the field of GIS Systems and spatial data management
- Assessing multi-year GIS Systems to ensure alignment with the overall GIS and Location Analytics strategy
- Identifying the spatial database management infrastructure necessary to maintain the spatial data set and systems
- Managing supplier relationships for the purchase of GIS technologies and data
- Adds new properties and legal entities to financial systems ensuring consistency in naming and coding
- Manages the global chart of accounts and any requests for changes as well as ensuring alignment with USALI reporting guidelines
- Maintains opening and closing periods, updates FX rates in all related financial systems
- Owns and directs IS planning, strategy and budget management across 10+ global manufacturing, distribution, and office locations
4
Experience For Information Systems Manager Enterprise Service Management Resume
- Supervise, train, and evaluate assigned staff; schedule and conduct staff training
- Provides overall management and oversight for all key business systems including the Ultradata core system, imaging systems, CRM, delivery systems, and other peripheral applications
- Ensures maximum uptime of systems and develops and maintains effective internal controls and sound policies and procedures to maintain the integrity of networks and data
- Manages the ongoing installations and support of new hardware/software upgrades, updates and patches according to vendor, regulatory and business requirements ensuring adequate testing time and training of end-users before implementation
- Ensures data processing activities are appropriately scheduled and monitored to ensure data integrity, timely completion of system jobs, acceptable system performance, system availability and appropriate recovery processes. Manages backups of computer systems and initiates recovery tests
- Strong leadership and active listening skills
5
Experience For Laboratory Information Systems Manager Resume
- Strong understanding of IT technologies
- Experience providing IT services to customer service organisations
- Maintains current operating procedures for areas of responsibility and makes recommendations for changes to procedures as required
- Provide first and second level support for desktops and laptops (Macintosh hardware and OSX operating systems)
- Administer operational systems which feed from PowerSchool including SchoolMessenger (family notifications) and Illuminate (student assessments)
- Commits projects/initiatives for delivery through an annual planning process (AOP)
- Collaborates and works with global stakeholders on regional initiatives impacting the function
- Manage operational activities supporting the business function’s application and infrastructure stack
6
Experience For Unit Information Systems Manager Resume
- Advance new initiatives working closely with GBS EP & CF leaders
- Perform governance audits to ensure portfolio data elements are maintained according to policy and protocol
- Coordinate all Basis Administration with Federal-Mogul Data Center and manage other outsourcing tasks. Communicate relevant SAP activities throughout GVT
- Responsible for controlling the GVT SAP configuration in the area of PP/Logistics
- Drive process improvements for our manufacturing and logistics process
7
Experience For Laboratory Information Systems Manager Days Msh Resume
- Engage in complex problem troubleshooting of applications
- Work in both general office and manufacturing Cleanroom environments
- Basic knowledge of R Studio and the R Coding Language, or ability to perform similar functions within similar statistical tools such as SPSS
- Coach others in developing GIS Systems Solutions
- Willingness to work a variable work schedule as needed including nights, holidays, weekends, and extended hours to meet deadlines
- Manages the activities of one or more teams of Information Systems professionals. Focuses on achieving the deliverables on-time and within budget
- Interacts with clinicians, staff and all levels of management, including senior leadership
- Maintains professional affiliations to stay on top of evolving information systems management strategies, tactics and technologies
8
Experience For Geographic Information Systems Manager Resume
- Coordinates development and deployment of enhancements to existing financial systems and new applications
- Strategic IS leader for the division, delivering technology solutions to support business process efficiencies on a global scale
- Monitors performance of systems and escalates potential issues to service providers, as warranted
- Monitors and ensures that the 24X7 systems (e.g. VRU, ATM, and remote banking applications) are operational at all times (including evening, weekend, and holiday monitoring as scheduled)
- Assists and/or backs up other IT staff/functions as needed
9
Experience For Information Systems Manager, Europe Resume
- Maintains current knowledge of computer technology and developments that could affect decisions in the Credit Union’s Information Technology area
- Provides input into the development and updating of the business continuity/disaster recovery plans. Serves as Business Continuity Team leader for several IT teams. Manages the annual disaster recovery testing
- Works with vendors on coordination of security audits and IT risk assessments. Liaises with auditors and examiners on IT related issues
- Keeps manager informed of workflow trends and problems as they occur
- Scope new applications and manage their development
- Administer our existing middleware applications such as Clever and various ETL processes running between PowerSchool and digital content providers (such as ST Math, iReady and Canvas)
10
Experience For Information Systems Manager, Dairy Resume
- Actively monitor the flow of data between systems for completeness and accuracy, and follow-up with appropriate team owners, as needed
- Engaged in business functional area’s day to day
- Proactively identify and evaluate technology risks associated with business decisions with key stakeholders
- Accountable for delivery of projects within his/ or her assigned portfolio
- Manages demand intake process for functions he/ she is accountable
- Engages in IT Strategy
List of Typical Skills For an Information Systems Manager Resume
1
Skills For Senior Information Systems Manager Resume
- Strong Microsoft Office skills and database skills
- + Demonstrated ability and experience preparing and delivering informative briefings and presentations\
- Analytical skills for hiring, evaluation and development of subordinate
- Proven experience budgeting at the unit level
- Extensive troubleshooting skills for IT hardware and software systems
- Understanding of core financial concepts with a focus on expense management; experience developing and managing budgets
- Experience working with software engineering teams and a sound understanding of the software development life cycle
- + Experience leading Maintenance & Operations services, including integrating cyber security in to M&O
- Experience interfacing with all levels and areas in a plant environment including Engineering, Finance, HR, and Operations
2
Skills For Global Information Systems Manager Resume
- Train and manage a group of employees of varying levels of experience in carrying out the mission of assigned IT group
- Experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs (policy and route-based)
- Experience working with telephony platform, such as Mitel for the maintenance and programming of the telephone and voicemail system
- Experience working and connecting with various cloud vendors, such as AWS, Google or Microsoft
- Cisco Networking experience with understanding of VPN technology
- Experience in programming and scripting
- Manufacturing or dairy food processing experience
- Experience supporting and maintaining business processes from a technical perspective
- Experience working with ISV products such as BMC Control-M, ACF2, and Control-O
3
Skills For Financial Information Systems Manager Resume
- Experience of integrating with third party web applications
- Manage simultaneous projects across multiple sites and disciplines with competing priorities and diverse business models
- Experience creating operation and scripts in Jitterbit Studio and/or Jitterbit Harmony
- Experience using Salesforce, Financial Force, and/or other multi-module ERPs
- Experience working in non-profit higher-education (i.e. State universities or colleges) or federal or local government agencies
- Skill in managing new configurations and situations
4
Skills For Information Systems Manager Enterprise Service Management Resume
- IT experience in Manufacturing OR other industry with complex supply chain
- Experience working with Baan ERP system
- Networking admin experience; preferably in a Microsoft and Lotus/Domino environment
- Network diagraming (Visio Experience)
- A keen interest and focus on delivering support and exceptional customer service experience
- Experience with managing database systems
- Experience supporting PCI compliance and information systems security
- Experience managing non-direct reports and resources in multiple locations
5
Skills For Laboratory Information Systems Manager Resume
- Experience using Systems Applications and Products (SAP)
- Experience working in a highly agile (SAFe, Scrum, Kanban) environment
- Experience in vendor management and working with external contractors
- Experience as an IBM Systems Programmer in a mid to large size mainframe shop
- Self-motivated, team player, action-and-results oriented with excellent attention to critical details
- Experience writing queries and procedures in Microsoft SQL Server (v. 2016-)
- Experience with Ellucian Banner Student (or similar SIS) and related academic systems such as Blackboard, etc
- Experience in software development (custom software solutions, web-based front-ends, etc.)
- Data collection, analysis and development of valid conclusions
6
Skills For Unit Information Systems Manager Resume
- Experience with Deltek, Costpoint, T&E, and Cognos Microsoft SQL Server software applications
- + Experience in delivering IT support/services to Sandia customers
- + Experience leading IT development projects
- Proficient supervisory experience
- Developing proposals for technical solutions, identifying risks and benefits and making recommendations
7
Skills For Laboratory Information Systems Manager Days Msh Resume
- Developing, testing and implementing applications in accordance with designs
- Programming language source code for operating systems, database systems, web development and network peripheral maintenance
- Wording knowledge of different IT functions and how they interface
- Working knowledge of City's organizational structure
- Understanding of data transport methods such as VAN, AS1/2/3, SOAP, FTP, HTTPS Knowledge of integration methods
- Willing to work long and irregular hours if required
- Leading GIS Projects and Staff
- Developing solution/application design to meet the business needs
- Ensuring that designs meets required standards
8
Skills For Geographic Information Systems Manager Resume
- Ensuring end products meet business functional and quality needs
- Training principles and practices
- Provide support and advice concerning current and future wiring needs and networking for the Park
- Support all corporate and client reporting requirements, including ongoing program reports and regular financial forecasts
- Provide troubleshooting and support for operational infrastructure, including software, hardware, services, and networking systems
- A can-do approach to problem solving with a positive attitude, energy, and approach to developing solution strategies
9
Skills For Information Systems Manager, Europe Resume
- Application development lifecycle and design application principles using flowcharting techniques and prototype development tools
- Serve as a liaison with the customer and its partners to ensure proper reporting and trend analysis from the customer’s Learning Management System
- Broad knowledge of and ability to apply information systems design methodologies, testing, processes and coding languages
- Apply design thinking and rapid prototyping techniques
- Provide and coordinate on-site and off-site training for existing and new software and hardware
10
Skills For Information Systems Manager, Dairy Resume
- Basic understanding of network technologies (i.e. VPN, ports, cloud technologies, virtual machines)
- Current trends, issues and legislation relating to IT work in public agencies
- Directs the supervision of the project team to include project allocation, scheduling, problem resolution and related project activities
- Maintains budgetary responsibility for initiatives, including construction of financial and operational business cases
- Microsoft Windows 2008/2012 Server including Group Policy Management
- Network infrastructure, including Cat5/6, fibre optics, Wi-Fi, network switches, Active Directory and firewall
- Organize and manage multiple projects involving several departments and vendors
- Develop technical diagrams, including logical and physical diagrams
List of Typical Responsibilities For an Information Systems Manager Resume
1
Responsibilities For Senior Information Systems Manager Resume
- GIS Application Developer skills
- Prior management experience in healthcare or a related field
- Manager experience leading teams, projects and programs
- Five (5) or more years of experience writing SQL
- Five (5) or more years of experience writing Python and JavaScript or similar functionality within other development languages
- + Demonstrated ability to understand and respond appropriately to diverse, and sometimes competing, stakeholder demands
- + Experience managing an IT service organization
- + Quality Processes & Frameworks expertise with or strong understanding of ITIL and/or ISO concepts and implementations
- Ensures the location IS organizations operates in compliance with all Arconic, BU, and ASAT requirements
2
Responsibilities For Global Information Systems Manager Resume
- Work experience in Information Systems
- Interface with IT application owners and business owners to prioritize improvement efforts
- Manage resource workloads and priorities for application support team members
- Ensure Production Support on-call is planned and effective and resolution is reached on incidents within the defined service level agreement
- At least five (5) years of work experience in GIS, analytics, computer science, or a similar analytics field, AND
- Drive ERP systems consolidation onto AFS Industrial Fasteners common platforms (ERPLN)
- Manage IT budget including selecting and purchasing appropriate hardware and software
3
Responsibilities For Financial Information Systems Manager Resume
- Research products and alternative methods for managing data and evaluating key performance indicators for the organization
- Maintains on-going liaison with local governments, community organizations, planning agencies, and private groups
- Conducts complex studies of policies, procedures, organization, staffing, training, equipment and space requirements relative to program requirements
- Manages purchasing, inventory, equipment maintenance and other asset related functions
- Coordinates and ensures all system defects are resolved and enhancements are completed on a timely basis, following up where necessary
- Own the AFS Industrial Fasteners IS capital planning process; guide and approve all AFS Industrial Fasteners IS-related capital expenditures
- Leverage the use of the Manufacturing Infrastructure Organization (MIO) and other central services across AFS Industrial Fasteners locations
- Ensure the Division is adhering to all corporate information security standards and policies
4
Responsibilities For Information Systems Manager Enterprise Service Management Resume
- Develop and facilitate testing procedures to ensure system stability with new patches or version releases
- Manages the development, implementation, and upgrades of information systems, including regular communication with stakeholders, customers, and users
- Manage the development, implementation, support, and maintenance of data systems and applications, including cross systems integrations
- Prepares documentations, user manuals, instructions, and training guides
- A comfort level for working under pressure to meet deadlines
5
Responsibilities For Laboratory Information Systems Manager Resume
- Chinese speaking is required
- Knowledge of VLANs and switching as well as firewalls
- Knowledge of other Publix Business Units, including their basic roles and responsibilities
- Broad knowledge of the data and analytics methods used by the Marketing Analytics and Consumer Insights function at Publix Super Markets, Inc
- Knowledge of all research insights from Marketing Analytics relevant to GIS
- Deep knowledge of assigned Publix business functions, including their strategic long-term business needs and operational decision processes
- Expert knowledge of Python Coding
- Expert knowledge of JavaScript Coding
- Enterprise Ticketing and Inventory System Migration
6
Responsibilities For Unit Information Systems Manager Resume
- Various backup and archiving technologies
- Department's infrastructure, including current applications, system requirements, user access needs and requirements for authorization
- Techniques for protecting systems and data (hardware and software) security
- Develop applications/system interfaces to support Manufacturing and Quality Assurance
- Advises business partners on technology solutions that maximizes value for the organization
- Engages in strategic discussions as GIS SME expertise for given function
- Identifies best in class technologies to support the functional strategy
- Supports development of IT strategy in support of business objectives with key stakeholders
- Fosters collaboration with business partners and key stakeholders for IT initiatives
7
Responsibilities For Laboratory Information Systems Manager Days Msh Resume
- Perform all IT project management functions, including work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined schedule, budgets, and quality plan/s
- Lead and direct the successful delivery of infrastructure and system design, systems integration, software and product installation/customization services, and ongoing O&M services while ensuring that projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery
- Supervise and manage all IT staff assigned to the project, including assigning and directing their activities and exercising corporate reach back for additional resources and or capabilities as needed
- Manages all Geographic Information System (GIS) and related activities including hardware, software, GIS development activties, and personnel
- Manages the engineering, operation and maintenance of the enterprise wide Geographic Information System (GIS)
- Identify, assess, and recommend additional functional capabilities
8
Responsibilities For Geographic Information Systems Manager Resume
- Support the Program Manager, Program Staff, and GDIT projects and efforts as needed
- Develops, executes, manages and maintains enterprise wide GIS implementation, operational and maintenance master plans, coordinating across all IT delivery towers
- Drive utilization and adoption of core IS platforms and partnerships, enabling employees to make full use of the enterprise’s technology and information, maximizing the value of technology investments
- Provide day to day management of the team including
- Develops, administers, and maintains policies and procedures to ensure the security and integrity of information and database systems
- Trains, guides and supports functional users in the requirements and criteria of Banner, Argos, and other systems as needed
9
Responsibilities For Information Systems Manager, Europe Resume
- Designs and develops tools, such as data blocks, reports, processes to maintain and improve data information
- Extends the functionality of applications by combining system configuration and custom program development; implements data models, database designs, data access, and table maintenance codes
- Leads application implementation activities
- Follows-up with clients to facilitate quality control and ensure customer satisfaction
- Maintains and audits institutional data standards
- Communicates with technical, applications, and operational staff to ensure integrity and security of systems
- Manages assigned IT solutions
- Handles special assignments as assigned
- Develops architectural design documents and facilitate approval
10
Responsibilities For Information Systems Manager, Dairy Resume
- Coordinates and facilitates activities and commitments with other departments/functions
- Manages the budget preparation, submittal and administration
- Approves purchase/supply orders, expense accounts
- Advance the technology portfolio management practice across the organization
- Work closely with team of project managers to take projects successfully through the Project Management Life Cycle (PMLC) process and deliver against their project schedule, scope, and financial commitments
- Execute portfolio prioritization, resource management, cost management, and efficiency strategies related to the organization’s portfolio while proactively identifying interdependencies with initiatives both inside and outside of the portfolio
- Form strong relationships and work collaboratively with multiple areas across the organization and enterprise to set direction and drive adherence to portfolio best practices while exploiting integration opportunities
- Development and maintain total cost of ownership (TCO) of all platforms within EP & CF
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