Infrastructure Administrator Resume Sample
Hazle Rowe
3434 Lamar Divide,
New York,
NY
+1 (555) 873 7050
Work Experience
Infrastructure Administrator
01/2018
-
PRESENT
Philadelphia, PA
- Performs scheduled infrastructure maintenance
- Monitors and reports on infrastructure performance
- Monitors assigned systems for software and hardware compliance
- Performs backups, data recovery, application of updates and patches and hardware maintenance on infrastructure
- Monitors and maintains infrastructure change logs
- Provides support for Service Desk Request escalation
- Assists in the inventory of IT assets
IT Infrastructure Administrator
08/2011
-
12/2017
San Francisco, CA
- Understand, diagnose, and support infrastructure systems
- Develops and maintains applicable procedures, processes, and guidelines
- Develops and maintains system configuration documentation
- Evaluates, recommends, and implements infrastructure solutions
- Manages infrastructure projects
- Configuration and maintenance of
- Work with a team or independently with little or no supervision
- Complete work assignments
- Maintain office efficiency at all times
Systems / Infrastructure Administrator
03/2008
-
04/2011
New York, NY
- Deal with a variety of people in a professional and courteous manner in diversified situations
- Exercise good judgment, organizational ability, and initiative
- Maintain accurate and current work order records for all work performed
- Ensure timely resolution of escalated issues if necessary during regular scheduled hours and after hours, as needed
- Partner with other departments to identify opportunities for enhanced efficiency in strategic and tactical efforts
- Hands on Linux &/or Windows server experience in production environment
- Experience with ESX virtualization
- Experience working in regulated environments - FFIEC, PCI, SOX, SSAE16 etc - would be an advantage
Education
University of Minnesota, Morris
2002 - 2007
Bachelor's Degree in Computer Science
Professional Skills
- Experience with database creation and administration with MySQL/MS-SQL along with strong skills in optimization
- Excellent organizational skills with an ability to think proactively, multitask and prioritize work
- Well organized and detail oriented with strong self-management skills
- Experience with storage networks and related infrastructure, certification or equivalent skillset
- Demonstrate leadership skills and mastery of IT principles and procedures
- Excellent communication skills, both verbal and written English
- Resolve technology and user issues both verbally and in writing to end-users of varying computing skills
How to write Infrastructure Administrator Resume
Infrastructure Administrator role is responsible for reporting, database, documentation, wireless, training, integration, mac, procurement, purchasing, security.
To write great resume for infrastructure administrator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Infrastructure Administrator Resume
The section contact information is important in your infrastructure administrator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Infrastructure Administrator Resume
The section work experience is an essential part of your infrastructure administrator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure administrator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure administrator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Infrastructure Administrator resume experience can include:
- Periodically perform recurring on-call responsibilities to help assist in Atria’s support environment that provides assistance to communities 24 hours a day, 7 days a week
- Good communication skills required, ability to communicate complex concepts to a broad audience
- Highly organized with strong attention to detail and proven ability to follow up and follow through
- Proven ability to manage time and prioritize work based on risk and critical need
- Tableau Reporting skills
- Strong VMWare ESXi and Virtual Center experience
Education on an Infrastructure Administrator Resume
Make sure to make education a priority on your infrastructure administrator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure administrator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Infrastructure Administrator Resume
When listing skills on your infrastructure administrator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical infrastructure administrator skills:
- Excellent oral, written communication and organizational skills. Excellent ability to supervise and motivate team members
- Good problem-solving skills, open-mindness,willing to explore new technologies
- Communication, inter-personal, documentation and troubleshooting skills
- Possession of and ability to maintain a valid US Driver’s License and good driving record
- Effectively work with remote team members and leadership
- Very solid experience with Windows Server and Linux operating system; Redhat, CentOS and Ubuntu
List of Typical Experience For an Infrastructure Administrator Resume
1
Experience For IT Infrastructure Administrator Resume
- Experience with Fiber Networks, Network-attached storage /direct-attached storage / Internet Small Computer System Interface ; as well as multipathing software such as PowerPath, Native MPIO
- Effectively utilize appropriate security and safety equipment and procedures
- Proven ability in implementing and maintaining VMware and Cisco UCS based infrastructure
- Experience implementing and testing of multi-site disaster recovery plan
- Experience in hardware troubleshooting with blade server technologies
- Experience with Operating System technologies in Windows
2
Experience For Senior Infrastructure Administrator Resume
- Experience with one (or more) of the following
- Experience managing AWS and/or Microsoft Azure instances
- Proven ability to implement and manage DR sites and create DR procedures
- Experience with Cisco SAN switches (i.e., MDS/Nexus 5K)
- Experience with administration VMware vSphere/vCloud/ESXi
- 5+years’ experience with Account and rights assignment
- Experience with Account and rights assignment
- Experience in disaster recovery processes
3
Experience For Systems / Infrastructure Administrator Resume
- Experience
- Experience with Microsoft Windows network environments, including Microsoft Active Directory
- Experience with virtualization technology, such as VMware ESX/vSphere
- Hands on Linux and Windows server experience in production environment
- Experience with one or more it infrastructure storage technologies such as SAN, NAS, backups and data deduplication, etc
- Ensure compliance with GHD’s data backup and disaster recovery policies and that implementation of such is operationally effective
- Bachelors or equivalent experience, Relevant IT Certifications
- Advanced knowledge and experience of Storage & Server environments and practices with an emphasis on NetApp and Cisco UCS products
4
Experience For Projectwise Infrastructure Administrator Resume
- Advanced knowledge and experience of Hypervisor technologies and practices with an emphasis on VMWare products
- Experience with various IaaS (Infrastructure as a Service) offerings such as Azure and AWS
- Advanced knowledge and experience of Storage environments and practices with an emphasis on NetApp products
- Experience with network architecture
- Strong knowledge of hardware diagnostics and repair (HP Proliant servers, Cisco)
- Strong knowledge of Server Virtualization technologies in the design, install, maintenance and operation (VMWare)
- Relevant technical work experience
- Willing to travel to offsite locations (less than 10%)
- Working with vendors to correct technical problems
5
Experience For Field Service Infrastructure Administrator Resume
- Monitoring of GHD systems/infrastructure and related risks
- Working knowledge of storage technologies such as SAN and NAS
- Performing code upgrades
- Participate in the installation, testing, maintenance, and tuning of all hardware and software that support gaming and non-gaming applications
- Proficient in high traffic web environment (Load Balancing/Caching) and troubleshooting website delivery issues
6
Experience For Converged Infrastructure Administrator Resume
- Experience maintaining and managing a large-scale UCS server farm, manages licensing and monitoring tools, deploy new VMs through scripts and manage VM templates
- Record of successfully contributing to projects across various computing platforms
- Basic understanding of UNIX, LINUX, and Windows Server operating systems
- Analyze and monitor the performance of the systems and/or technologies identifying and evaluating the suitability of adjustments and improvements
- Create, track and update Trouble Tickets, Standard Operating Procedures, Security Events working with Third Party
- Advanced knowledge of windows, Linux, DNS, email, networking, load balancing, security and storage technologies
7
Experience For Senior Internet Infrastructure Administrator Resume
- Lift 15 pounds regularly / 75 pounds occasionally – usually lifting to waist level, some occasional overhead lifting
- Provide problem-tracking and trend analysis
- Assist users with systems authentication/logon issues and procedural requirements for saving data/files
- Obtain a deep understanding of Business Insiders infrastructure and applications
- Build logging and visibility into all systems
- Thorough understanding of ERP systems
- Competent knowledge of Microsoft Windows, Networking, e-Mail, and Microsoft Office
8
Experience For System Infrastructure Administrator Resume
- Ensures all hardware and infrastructure are in working condition
- Responsible for maintaining IT Help Desk
- Manages back up of files, operating systems, and data bases
- Ensure backups and archive logs files are sucessfully copied to off site Disaster & Recovery facility using EMC Data Domain
- Works closely with Enterprise Compute Team, system admins, application teams and business owners to provide assistance, support, and trouble shooting
9
Experience For Senior Systems / Infrastructure Administrator Resume
- Follow technical direction and operational processes from existing team members
- Support the efforts for cross-training and collaboration with other members of the Infrastructure Operations team
- Develop shared knowledge of leveraged tools on the Infrastructure Operations team, eliminating single points of knowledge and dependencies
- Drive improved “Time To Value” using consistent and documented procedures
- Administrate infrastructure, including Switches, VOIP, and WIFI, firewalls, databases, SAN Storages, malware protection software and other processes
10
Experience For IO Infrastructure Administrator Resume
- Develop, Manage and Fine tune the monitoring system on a daily basis for Event Management, and issue identification
- Sound knowledge of two or more of the following
- Incident reporting and resolution
- Evaluate, design, recommend, and implement solutions for monitoring of network health
- Provide tier two and three support to the University in resolving problems with network connectivity
- Proficient with a variety of operating systems
- Self-starter with exceptional problem solving abilities coupled with a get it done attitude
List of Typical Skills For an Infrastructure Administrator Resume
1
Skills For IT Infrastructure Administrator Resume
- Excelent organizational and interpersonal skills
- Project management skills a definite asset
- Proven project implementation experience on a global scale
- Understanding and preferable experience with both persistent and non-persistent VDI
- Experience installing, configuring, and maintaining all manners of server hardware and associated network equipment
- Experience with installation, configuration, server operating systems, performance tuning and monitoring tools
2
Skills For Senior Infrastructure Administrator Resume
- Past experience implementing, customizing, and supporting ERP systems
- Skill utilizing software diagnostic tools and the ability to conduct appropriate troubleshooting processes and conduct appropriate upgrades
- Experience with active scripting languages, including PowerShell and Bash
- Experience working with Engineering company
- Experience of working within Barclays Infrastructure Management Team and being familiar with the processes and toolsets of Barclays is an advantage
- Good working knowledge of Cisco and other networking systems
- Good working knowledge of MS Server and Client operating systems
- Experience managing server networking (TCP/IP, DHCP, DNS, firewalls, etc.)
3
Skills For Systems / Infrastructure Administrator Resume
- Experience supporting thin or zero clients through a management console
- Experience maintaining Microsoft Windows desktop and server OS patches with patch management software (SCCM, Etc.)
- Experience working as a Systems Administrator, Network Administrator, or equivalent role
- Strong knowledge of Linux operating systems and technologies, such as Red Hat
- Strong knowledge of Microsoft server operating systems and technologies
- Experience with transaction monitoring solutions
4
Skills For Projectwise Infrastructure Administrator Resume
- Solid understanding of key infrastructure components, maintenance and management
- Work in a busy environment, with frequent interruptions and still be able to prioritize and resolve conflicting requests
- Good knowledge of server management tools and monitoring tools (e.g. Solarwinds, Nagios, LDAP/AD)
- Strong understanding of task, project and responsibilities ownership
- Previous experience working with service desk systems desirable
- Experience managing systems that use network-based storage solutions (SAN and NAS with EMC and NetApp)
- At least four years’ equivalent work experience in a senior technical analytical position responsible for managing server environments
5
Skills For Field Service Infrastructure Administrator Resume
- Experience of working in an Enterprise Infrastructure asset management environment
- Experience working in a Project Management Environment with an understand of PM methodologies
- Experience managing enterprise SAN/NAS environments
- Experience managing enterprise Virtual environments
- Strong knowledge of operating system (Windows 2008, 2012, 2008/12R2)
- Experience implementing storage solutions in a VMware, UNIX/Linux, or Windows environment
- Highly skilled in troubleshooting to isolate and diagnose common VMware and SAN problems
- Strong ability to analyze logs, track and resolve software/hardware matters of significance pertaining to both NAS and FibreChannel connectivity issues
6
Skills For Converged Infrastructure Administrator Resume
- 3+years’ experience handling production issues
- 3+years’ experience managing systems and applications in a virtualized environment (VMWare, Hyper-V, and Terminal Services)
- Experience managing clustered systems
- 2+years’ experience managing systems that use network-based storage solutions (SAN and NAS with EMC and NetApp)
- Hands-on experience in Windows scripting, Powershell, GPO, SMTP, and VMware
- Experience with Operating System technologies in Microsoft Windows Server
- Experience handling production issues
- Experience managing systems and applications in a virtualized environment
- Experienced writing reports for ERP systems
7
Skills For Senior Internet Infrastructure Administrator Resume
- Solid understanding of EMC VNX SAN Storage, fiber channel switch management, backup tape libraries, and peripheral devices
- Experience using EMC management tools such as ViPR SRM
- Advise and assist on high level design of new systems/technologies and ensure its effective operation within the existing systems and technologies environment
- Systems administration or commensurate IT technical experience
- Experience with cloudservices such as Amazon Web Services and Microsoft Azure
- Experience with storage technologies and principles and SANs (e.g. XIV, V700, EMC CX4960)
- Experience in software lifecycle development process and Infrastructure Management
- Experience in Installations, configuration and administration of Window and/or Linux
- Exercise good judgment, discretion, maintain confidentiality, and work with independence, initiative and professionalism
8
Skills For System Infrastructure Administrator Resume
- Experience with VMware vCenter / VSphere / ESXi / Vrealize environment and applications
- Good general knowledge of technologies and web tools (PHP, JavaScript, XML, JSON, CSS, HTML…)
- Experience with Openstack and Docker an asset
- Experience with VMs and vSphere
- Experience in a large Oracle or SAP environment
9
Skills For Senior Systems / Infrastructure Administrator Resume
- Basic systems administration experience in UNIX, LINUX, Windows Server, VMware
- Experience with NetBackup 6.x, 7.x
- Experience with Microsoft SharePoint Administration
- Demonstrate use of various hardware devices and software applications as requested by the end-user community
- Professional IT experience
- Previous project experience within a multi-cultural team
- Working technical knowledge of scripting code using Perl, bash shell, and scripting tools
- Programming languages, including Unix shell scripting, Python, or Go
- Understanding of Change Management Processes, Asset Management tooling and reporting
10
Skills For IO Infrastructure Administrator Resume
- Working knowledge of implementing automation in a production environment
- Working technical knowledge of Cisco network components and their respective operating systems
- Coordinating and planning of complex IT deployments
- Planning, scheduling and project management of assigned projects and initiatives
- Keeping abreast of emerging Infrastructure solutions in the areas of storage, server, virtualisation
- Understanding of Network Topologies and Terminologies
- Scripting language literacy (e.g. BASH/PERL/PYTHON)
- Willing to work off-hours in an on-call schedule
List of Typical Responsibilities For an Infrastructure Administrator Resume
1
Responsibilities For IT Infrastructure Administrator Resume
- Working knowledge of Database Administration
- Assist in upgrading the Company's infrastructure leveraging Microsoft, VMware, and VMware View/Horizon technologies
- Script writing in various languages such as Java
- Able to install, admin and support engineering software and tools
- Provide advanced troubleshooting support for IT team members
- LAN/WAN Support including wireless network
- Support Telepresence equipment and meeting room other audio/video devices
2
Responsibilities For Senior Infrastructure Administrator Resume
- Familiarity with networked environments; i.e. Active Directory, File and Printer Sharing, etc
- Identify where the creation of proposals for purchasing of new technology is needed
- Create and execute on projects involving installations, upgrades and modernization of servers and systems
- Provide technical direction for networking, hardware, and telecommunications services. Undertake measures to ensure high availability of infrastructure systems
- Participate in resolving Level 3 issues and tickets, and that these are resolved in a timely manner. Help ensure SLA’s with the Business is exceeded
- Provide assistance in managing telephone networks, with VoIP and legacy PBX systems in use throughout the Weir US sites
- Ensure compliance with all safety and work rules and regulations. Ensure the maintenance of departmental housekeeping standards
3
Responsibilities For Systems / Infrastructure Administrator Resume
- Participate on cross-functional teams to ensure the continuous, ongoing improvement of processes, methods, productivity and quality
- Professionally represent the Company as an IT technical contact/expert when dealing with suppliers
- Ensure compliance with all safety and work rules and regulations. Maintain departmental housekeeping standards
- Design and review of new server systems, applications, and hardware; conduct capacity planning as needed
- Implement and maintain policies, procedures and associated training plans for disaster recovery
- Production and Archive storage administration, including permissions, quotas and file system mounts
- Data backup and restoration, including tape library support
4
Responsibilities For Projectwise Infrastructure Administrator Resume
- Analyzes existing storage technologies and engineers solutions to optimize performance characteristics
- Manages procurement of server, desktop, laptop and networking equipment
- Basic knowledge of SQL 2005 Server, SQL 2008 Server, SQL/Transact SQL scripting
- Advanced knowledge of TCP/IP, firewall management, and operating system configuration
- Designed and deployed enterprise-class networks, including access points, servers, routers, hubs, switches, and other hardware
- Pursue understanding of the organization’s goals and objectives
- Virtualization technologies, including VM and Docker
5
Responsibilities For Field Service Infrastructure Administrator Resume
- Possess a technology-specific entry level certification (i.e. Comp TIA Networking+, Storage+ or Server+)
- Knowledge of storage protocols such as FC/FCoE/NFS/iSCSI
- Knowledge of VMware PowerCLI/Powershell/Linux CLI
- Executes production changes in adherence to Tesoro’s change management guidelines
- Identify, troubleshoot, and route requests
- Perform problem escalation when required, in accordance with policies, and report urgent problems to the manager immediately
- Refer major hardware or software problems or defective products to vendors or internal Analyst for service
6
Responsibilities For Converged Infrastructure Administrator Resume
- Adhere to PC Support policies and procedures
- On-call availability when necessary
- Mentor other personnel on problem analysis and resolution
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Maintains and operates computer systems or networks. Supports Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points and other associated equipment
- Manager the Active Directory
- Knowledgeable of PC software and hardware configurations
- Creates daily and monthly server backups as required
- Monitors and maintains network configuration and infrastructure
- Responsible for network reliability, uptime and functionality
7
Responsibilities For Senior Internet Infrastructure Administrator Resume
- Proactively manages server and storage performance
- Acts as liaison with third party vendors
- Monitors and controls all cellular plans and accounts
- Works with People Operations to on-board/off-board personnel as it relates to IT systems
- Documents and maintains IT functions
- Sets IT standards of equipment and operations
- Maintains inventory records of equipment and hardware as well as maintenance records to satisfy asset management guidelines
- Performs daily, weekly and monthly system maintenance
- Troubleshoots hardware and server applications
8
Responsibilities For System Infrastructure Administrator Resume
- Manages security and the integrity of critical systems
- Monitor storage capacity, performance, and maintenanace of EMC VNX, XtremeIO, Dell storage, and smaller distributed storage arrays
- Ensure daily system backups complete and run on schedule
- Monitors daily operation of AIX, Solaris, Windows, and RHL based servers (e.g. space usage, backups)
- Allocate new storage and incremental storage requests as required
- Respond to all systems performance issues, restore requests, and hardware break/fix issues in a prompt and efficient manner
9
Responsibilities For Senior Systems / Infrastructure Administrator Resume
- Recommend, install, and track software upgrades, patches, and firmware upgrades as needed for all storage and backup systems
- Track storage and backup historical data to ensure sufficient resources are allocated and forecast for future incremental needs
- Assist in installation/decommission of computer servers, storage, and peripheral devices
- Create scripts used for snaps and backup
- General knowledge of Intel based servers, UNIX servers, and backup tape libraries
- General knowledge of Oracle and SQL databases
- Work with leadership to formulate the tactical plan to meet the strategic direction of Infrastructure Operations team
- Support automated methodologies for build activities in Infrastructure Operations
- Maintain installation and configuration procedures, and drive automation around these areas
10
Responsibilities For IO Infrastructure Administrator Resume
- Drive compliance and security efforts related to systems managed by the Infrastructure Operations Team
- Support and continuously improve upon methods to improve availability of infrastructure services
- Work with the Project Managers and Infrastructure Coordinators on project progress, issues and solutions
- Provide technical support for both hardware and software issues for servers
- Highly adaptable and motivated team player
- Responsible for first and second level issue resolution to systems, applications, network, physical security and infrastructure
- Assist in ongoing maintenance and administrative upkeep of the infrastructure, including but not limited to Patching, Issue Triage and Resolution, P1 Notification, Incident Management, Data Center Management, Application Support
- Coordinate and manage integrated systems performance tuning across all platforms (client, database servers, application servers, network infrastructure, web servers, etc.)
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