Infrastructure Specialist Resume Sample
Kylie Erdman
85002 Maximo Flats,
New York,
NY
+1 (555) 533 5074
Work Experience
Infrastructure Specialist
08/2017
-
PRESENT
Phoenix, AZ
- In-depth knowledge of infrastructure and risk assessment methods and technologies
- In-depth knowledge and understanding of information risk concepts and principles as a means of relating business needs to infrastructure and security controls
- Knowledge and understanding of IP Networking, IP Routing Protocols, Network Monitoring, Server Policy Administration, System management software, Patching, Host based Intrusion Detection Systems (HIDS), Vulnerability Scanners, Network Intrusion Detection / Prevention Systems (NIDS/NIPS), and Access Control Lists (ACL)
- Understanding of business operations, change management implementations, ability to maintain project timelines, balance multiple projects, work and participate as a member of a team
- Possess a strong customer/client focus, with the ability to manage expectations appropriately to provide a superior customer/client experience and build long-term relationships
- Perform general mathematical calculations for the purpose of creating needs assessments, tracking costs, and forecasting
- Able to conduct research into technical issues and products as required
Senior Infrastructure Specialist
11/2013
-
06/2017
Houston, TX
- Communicate complicated technical concepts to non-technical users
- Highly self-motivated and directed with a keen attention to detail
- Application Server Administration (Jboss and Apache)
- API Led Architecture
- Building/Deploying Web Applications
- Building/Deploying API Packages to Web Applications
- Troubleshooting Server Issues
- Support voice, network and daily technical environment in center buildout
- BAU support for trouble tickets and MAC queues on trade floor
Telephony Infrastructure Specialist
10/2009
-
05/2013
Phoenix, AZ
- Hands-on infrastructure support
- Gather and manage the technical requirements for new builds by working with the application groups and business units as appropriate
- Design the solution to meet the requirements gathered as well the infrastructure and security standards that have been set
- Define global infrastructure standards for their technical domain
- Manage and build the designed solution according to specifications and ensure the proper testing is complete to transition to Infrastructure Technology Management
- Ensure that the appropriate documentation is provided to Infrastructure Technology Management to ensure the reliable operation of the built solution
- Work with other IT Infrastructure organization employees to ensure compliance with Olin IT technical architecture and standards
- Maintain relationships with IT vendors and providers to understand latest industry trends and capabilities as well ensure high levels of service
- Provide L4 support to help resolve infrastructure issues
Education
Strayer University - Center City Campus
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Strong troubleshooting skills coupled with excellent communication skills and ability to technically lead service restoration calls
- Possess excellent diagnostic/problem solving, problem resolution and problem prevention skills.
- Strong organizational skills and the ability to handle multiple tasks and high pressure situations for outage handling, management or resolution
- Strong analytical, numerical and critical thinking skills
- Prior military service with information technology, communications, and information assurance experience; Navy shipboard experience particularly desirable
- Excellent written and oral communication skills in English; ability to present confidently to colleagues and clients
- Scripting skills: bash shell
How to write Infrastructure Specialist Resume
Infrastructure Specialist role is responsible for technical, troubleshooting, interpersonal, government, java, finance, programming, mainframe, lending, reporting.
To write great resume for infrastructure specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Infrastructure Specialist Resume
The section contact information is important in your infrastructure specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Infrastructure Specialist Resume
The section work experience is an essential part of your infrastructure specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Infrastructure Specialist resume experience can include:
- Having the ability to turn ideas into reality, communicate effectively, and work closely with others in teams around the world is essential
- Solid understanding and hands on experience supporting Windows server operating systems including 2003, 2008, 2012, and 2016
- Demonstrated experience with various operating systems, installing, upgrading and setting up security and user access for enterprise applications
- Deep skills in performing steady state operational activities and implementing best practice standards
- Demonstrated experience implementing and maintaining information technology security best practices
- Willingness to learn and grow into a rather unique role; balancing technical expertise with interpersonal skills, while building professional relationships
Education on an Infrastructure Specialist Resume
Make sure to make education a priority on your infrastructure specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Infrastructure Specialist Resume
When listing skills on your infrastructure specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical infrastructure specialist skills:
- Strong interpersonal and communication skills and the ability to deal effectively in a team environment
- Good communication skills and with strong initiative
- Good organizational, time management, decision making and negotiation skills
- Good program/project management skills
- Effective written & verbal communication skills: ability to clearly and concisely communicate with local and remote technical teams and peers
- Experience with medium to large PC/Server rollouts along with Solid experience of MDT
List of Typical Experience For an Infrastructure Specialist Resume
1
Experience For Senior Infrastructure Specialist Resume
- System and software troubleshooting skills
- Strong Networking experience, CCNA
- Works independently; applies high-level technical skills and expertise to complex business systems and problems
- Client facing skills and competencies
- Great comunication and organization skills
- Working experience with Active Directory, Networking, Windows 7/8 and Server 2008/2012
- Experience using scripting languages for automation, parsing data sets, and network monitoring (e.g. Bash, Python, etc.)
- Excellent working understanding of Microsoft technologies including Windows Server 2008 R2 /2012, Active Directory and Group Policy, Windows XP & 7
- Cloud Automation and scripting experience using PowerShell, PowerShell Workflow and troubleshooting PowerShell ISE
2
Experience For Systems Infrastructure Specialist Resume
- Work with other IS&S application development, networking, customer experience teams in migrating systems from legacy environment to new cloud solutions
- Experience of designing & implementing vmware vsphere 4 & 5, along with VCP qualification
- Experience interacting and supporting Executives and their Admins in relation to Email related issues
- Experience in building and managing enterprise infrastructure solutions on Azure or on-premise and private cloud based on VMware ESX or Hyper-V
- Experience with Azure cloud networking, infrastructure and identity management including, AD, AADS, ADFS
- Proficient knowledge and practical working experience around the following
- Experience with scalable monitoring and out of band server management technologies including Nagios, Zabbix, SCOM, and Dell OpenManage
3
Experience For Telephony Infrastructure Specialist Resume
- Directly related experience supporting field operations and field engineering support
- Experience installing/de-installing server hardware and software
- Experience of delivering services using the Public Cloud
- Experience leading programs to implement solutions and manage hosting/infrastructure teams
- Experience preparing and leading fix pack deployments for high-profile production defects or vulnerabilities
- Experience with Microsoft Active Directory and understanding of how it works with Exchange
4
Experience For Mission Infrastructure Specialist Resume
- Hands-on experience troubleshooting hardware and system software
- Experience with open-source research of technical topics (firmware analysis, device fingerprinting, known vulnerabilities, public exploits, etc.)
- Experience performing analysis on bulk datasets to identify trends, make assessments
- Database experience, to include writing complex queries (e.g. Oracle, MySQL)
- Experience troubleshooting network performance (e.g. Wireshark, TCPdump, etc.)
- Extensive experience in an enterprise level web hosting environment
5
Experience For IS Infrastructure Specialist Resume
- Strong understanding of Linux OS
- Experience working in a Network or Systems Administrator environment
- Experience with performance troubleshooting and resolution
- Very good understanding of HA, D/R, performance, availability, scalability of SANs and Storage Systems
- Experience in JIRA, ServiceNow or similar ticketing tools- know how to work with ticket systems in general
- Experience in planning, design and delivery of rural infrastructure in a similar context
6
Experience For Energy Infrastructure Specialist Resume
- Development experience in programming languages (Java/J2EE, C++ etc), Web Services, SOA, ESB and EAI
- Experience working with applications integrations standards and best practices
- Experience in IBM EMM Suite product implementation and or ongoing support
- Thorough experience in IT supporting applications, systems, and tools
- Responsible for the effective management and efficient utilization of technical resources
- Experience with technical support (3'rd level analysis)
7
Experience For Regional Infrastructure Specialist Resume
- Experience with LDAP Services
- WMATA, DOT and Municipal experience
- Competent PC and Server hardware experience
- Experience of storage technologies either Dell/HP or Netapp/Hitachi
- Experience with Linux and/or AIX (AIX preferable)
- Virtualization experience (VMWare, LPAR)
- SME in at least one of the skill areas outlined below
- Highly technical security test engineer with a broad range of info security experience
8
Experience For Public Key Infrastructure Specialist Resume
- Technical experience in Information Technology to include
- Obtain 30x certification prior to start date
- Design systems and assess the effectiveness of technology resources already in use or new systems that are being implemented
- Ten Years of experience in the Design, Implementation and Operational Support of large SharePoint production farms with user base exceeding 50,000
- Proven ability to work in a cloud-based and bare-metal hosting environment
- Solid technical background in a hosted services environment including infrastructure networks, hardware and software
- Experience with incident ticketing systems
- Proven ability to manage and maintain cloud infrastructure such as AWS, Azure, Google Cloud and similar
9
Experience For Services Systems & Infrastructure Specialist Resume
- Experience in Source control systems like GIT
- Experience with Microsoft Access, Excel, and SSH Tectia terminal
- Audio DSP programming experience on equipment from QSC, Biamp, BSS or similar
- Experienced with deployment of new components into production
- Z/VM or Hyper-V experience
- Experience with Rational Software development tools
- Windows Server 2003/2008 knowledge and experience
10
Experience For Principal IT Email Infrastructure Specialist Resume
- Experience of enterprise or solution architecture
- Proven ability to create and maintain applicable documentation to help support the team’s inventory and initiatives
- Experience with PowerShell as it relates to Exchange 2013 and Office365
- Experience with Exchange 2010/2013 & Office365
- Experience with at least one popular MTA ( Symantec SMG, Proofpoint, Ironport )
- Experience with Mail Hygiene/Security ( SPF, TLS, DKIM, DMARC, )
- Experience with eMail protocols ( POP3, IMAP, SMTP )
- Experience with McAfee ePolicy Orchestrator or other enterprise antivirus solutions
List of Typical Skills For an Infrastructure Specialist Resume
1
Skills For Senior Infrastructure Specialist Resume
- Enterprise Java programming skills (J2EE, JVM, EJB, etc)
- Good communication skill and team working
- Strong Networking experience, CCNA (recommended)
- Provides specialized technical problem solving and problem resolution skills
- Strong experience with Windows Servers, Vmware, SQL, Anti-virus, Backup and Restore products
- Communication, inter-personal, documentation, and troubleshooting skills
- Windows server systems administration experience in a production environment with demonstrated increasing responsibility
- Demonstrated experience writing new scripts to automate complex repetitive tasks
- Strong cloud storage experience specifically in shared file, 2
2
Skills For Systems Infrastructure Specialist Resume
- Server Installation and configuration for HMC Skills
- Mainframe infrastructure support skill and experience on z/OS,DB2 on Z,CICS, MQ, SA, etc
- Total experience with At least 8 years experience in Infrastructure Architect
- SQL Experience minumum 2 years: SQL Administration, PL/SQL Experience, running scripts and debugging
- Exceptional communication skills and ability to work collaboratively within a team environment or alone
- Diagnostic and investigations skills
- Proven experience of Infrastructure and 3rd Line Support in a commercial IT environment
3
Skills For Telephony Infrastructure Specialist Resume
- Good understanding of network solutions (Core and Edge switches) from vendors such as HP and CISCO and have experience of Wireless technologies
- Regular Liaison with the resource scheduler to ensure best use of skills and utilisation
- Strong experience in technologies such as Docker, Kubernetes, Functions-As-A-Service
- Supporting a high number of applications in an enterprise environment providing cloud-like experience for developers
- Prioritising all the support workload to meet company service levels
4
Skills For Mission Infrastructure Specialist Resume
- Proven knowledge on MS OS(Microsoft Windows Operating System) Routing, AD(Active Directory) & DNS(Domain Name System) troubleshooting, User Access Management
- Experience of working with and configuring VMWare Virtualised Environments including servers and desktops
- Excellent working understanding of Microsoft technologies including Windows Server 2008 R2 /2012,2016 Active Directory and Group Policy, Windows XP, 7 & 10
- Fiber optic field experience in designing, installing and testing fiber optic systems
- Experience of designing & Implementing Citrix solutions using xendesktop/xenapp and xenserver
- Experience of supporting a testing project through the full lifecycle
- Extensive experience of designing and implementing complex Infrastructure solutions
5
Skills For IS Infrastructure Specialist Resume
- Experience of working with and configuring SAN’s and Fibre Channel switches
- Experience of working with and configuring MS Active Directory, Office 365, Windows Server
- Experience of designing & implementing VMware vSphere 4, 5, 6 & 6.5 along with VCP qualification
- Experience of deigning & Implementing vSphere VDI 6 & 7
- Strong sense of ownership, paying attention to detail and ensuring high-quality client deliverables within set timelines
- Experience planning and building IT infrastructure solutions
- Experience working with RHEL / Suse / AIX OS as a Remote Admin
- System automation and provisioning experience: Puppet, Chef, Ansible, SuSE Manager, Spacewalk, or similar products
6
Skills For Energy Infrastructure Specialist Resume
- Experience with managing Linux containers: OpenVZ, LXC, Docker, etc
- Experience in networking support required
- Experience in networking technologies (DNS, DHCP, Cisco Network Administration)
- Experience with IBM’s Operating Systems, (z/OS, z/VM and Linux on z)
- Experience with software and hardware setup, configuration, and tuning
- Experience with software analytics, machine learning, cloud and security
- A current valid driving licence
7
Skills For Regional Infrastructure Specialist Resume
- SSL certification management, know how of certificate request, signing and management experience with Apache/Tomcat web serve
- Experience in citywide urban development and infrastructure planning/ design. (Water supply, sewerage/septage / SWM/ urban roads etc.).etc)
- Analyzes infrastructure for evidence of unsatisfactory or unusual operating conditions
- Demonstrates an understanding of and ability to execute on Project Management principles, life-cycle, and knowledge areas
- Technical Certifications highly recommended. 5+years’ work experience in a technical support environment, supporting multiple high-end computer systems
- IIS Web Administration experience ( Versions: 7. )
- Experience in LINUX System Administrator
- Experience in Application Server Administration
8
Skills For Public Key Infrastructure Specialist Resume
- Experience in managing small teams highly regarded
- Experience with active directory and single sign-on methodologies
- Good Knowledge of Data Replication Technologies, e.g. SRFD, Global Mirror, etc
- Good Knowledge of Virtualization technologies, e.g. VMware, Hype-V, etc
- Good Knowledge on multiple OS’s, e.g. Linux, Windows, Solaris, etc.)
- Valid state issued driver’s license, with an acceptable driving record
9
Skills For Services Systems & Infrastructure Specialist Resume
- Awareness of the importance of SLA’s and Key Performance Indicators (KPI’s); experience of performing in line with documented SLA’s
- Experience with ServiceNow or any other ticketing tool
- Demonstrated knowledge in systems automation, capacity planning, and documentation
- Experience participating in common project management concepts and practices
- Experience with ITSM/ITIL concepts including Incident and Change Management
- Technical knowledge and experience in multi-discipline areas
10
Skills For Principal IT Email Infrastructure Specialist Resume
- Experience in a technology environment
- Experience with SAP MII advantag
- Experience in O365, Microsoft Exchange, Microsoft CRM or Linux is an advantage
- Strong knowledge of Linux administration (Red Hat) and RHCS - Red Hat Cluster administration
- Excellent knowledge of NIM, TEC, AIX, Zabbix, PowerHA - AIX cluster administration
- A good knowledge of PowerVM EE - Power Virtualisation
- Strong enterprise Architecture knowledge
- Progressive and recent experience as a systems administrator in a Windows (server 2012+) environment
- Project Management experience and the ability to oversee multiple projects simultaneously
List of Typical Responsibilities For an Infrastructure Specialist Resume
1
Responsibilities For Senior Infrastructure Specialist Resume
- Responsible for coordinating new connectivity requests with the Global Market businesses, specifically, but not limited to, FX, Rates, Equities, Futures globally. Liaising with the business COO’s and Business Unit Managers, Application development and support and infrastructure teams to ensure a smooth implementation
- Prior experience in infrastructure, or at least private markets in some capacity
- Experience in designing, installing and testing fiber optic systems
- Experience automating build and release process using Ant/Mavern/Jenkins
- Experience managing and leading several teams in an agile environment
- Progressive and recent experience working directly as a systems administrator in a Windows (server 2012+) environment
- Experience with OpenVPN / SSH tunneling, iptables traffic redirection
2
Responsibilities For Systems Infrastructure Specialist Resume
- Experience selling in the health care field
- Experience with application support and problem solving
- Shell Scripting / Autosys / MDM(Master Data Management) Development Skill
- Working experience in IT sales field
- Extensive experience handling test environment documentation
- Provide support for helpdesk tickets, email and phone requests; handle, prioritize, and follow-up on these requests to resolve issues in a timely manner
3
Responsibilities For Telephony Infrastructure Specialist Resume
- Experience and knowledge of network fundamentals
- Experience in an IT Administration or Network Operations setting
- Experience with technical support (3'rd level analysis)
- Experience with Microsoft SQL Server database administration
- Experience with secure support platforms like Bomgar and LogMeIn
4
Responsibilities For Mission Infrastructure Specialist Resume
- Experience in Urban Sector
- Knowledge of urban development issues and Project experience
- Designing and building modern AV systems for meeting rooms, conferencing, events and live-streaming from the ground up
- Understanding of IP addressing, routing, firewall rules, DNS, DHCP, Load balancing
- Patching & Monitoring, Security OS, Vulnerability Scanning, Logging, Health Check, User ID
- Conducting zoning of Tape drives / Performing AIX LV migration for TSM including
- Managing onboarding and access to Agent Bank online banking portals and implementation of user access controls
- Working with an internally developed content publishing and subscribing software that connects to off the shelf products to stream market data to web browser
5
Responsibilities For IS Infrastructure Specialist Resume
- Installing and configuring the web/application server and deploying web agents to integrate with Siteminder
- Understanding of cloud computing technologies, IaaS, IaC, PaaS
- Understanding of DevOps way of working
- Understanding of network/cyber security, penetration testing, and information security practices
- Understanding of monitoring best practices
- Drafting schematics and diagrams using software like Autocad, Lucid Chart, Illustrator, etc
- Owning an ever-changing work schedule as we often have to work around users’ needs
- Building relationships with other teams including AV R&D, AV Support, Livestream and Facilities Design
6
Responsibilities For Energy Infrastructure Specialist Resume
- Leading the timely automation of TSM Health checks using Korn Scripts
- Installing and Configuring TSM for VE 7.1.x with IBM Object Storage Pool
- Implementing Directory Container Storage Pools, On Premise Cloud Container Storage Pools using IBM Object Storage
- Working hours: team is providing coverage between 8:00 – 24:00. It means that 3 weeks from 4 is “normal“, one week is 15:00-24:00 coverage
- Coordinating the process for the annual review of risks and set-ups of CS’ agent banks
- Understanding of how to make an email highly available
- Willing to travel up to 20 %
- Working on our Crestron system
7
Responsibilities For Regional Infrastructure Specialist Resume
- Building out Crestron Infrastructure at Shopify
- Auditing our integrators designs to ensure it’s within our specifications
- Programming Knowledge: UNIX Shell Script, AWK, KSH and PERL
- Operating System & Virtualization platforms: Windows (NT 4.0, 2000, 2003 and 2008 R2), VMware ESX 3.5.x, Sun Solaris 8.0 & 9.0, IBM AIX 6.1, RHEL 6.7
- Programming simple to complex Crestron and audio DSP systems for efficient and impressive usability and performance
- Working in a dynamic team where roles are fluid but goals are unified
8
Responsibilities For Public Key Infrastructure Specialist Resume
- Patching AIX, zLinux, WebSphere, DB2 systems
- Implementing Best practices and administration of Data domain D7200, replication of Data domain DD7200
- Performing Technology Refresh for Data domain, IBM AIX, Brocade SAN Fabric’s
- Troubleshooting and problem investigation
- Logging your work by opening and keeping customer support tickets updated
- Ensuring reliable and responsive performance of applications and services running on supported systems
9
Responsibilities For Services Systems & Infrastructure Specialist Resume
- Coordinating with other teams and team members on projects involving server infrastructure
- Identifying and resolving problems related to all supported infrastructure systems
- Participating in planning process and procedure improvements within the IS&S department
- Installing and configuring the latest software solutions, (CICS, VSAM, DB2, MQ, MLz, WebSphere and more)
- Creating Hardware and Software Demonstrations, Running Benchmarks, Proof of Concepts, and Proof of Technologies
- Administrating our forensic application environment, defining version roadmaps, infrastructure
- Installing HW (rack, cabling, connection, configuration) in the ISH Datacenters in Germany per request
- Working with Project Teams (Development) to ensure smooth hand-over to Operations or during support if the problem is more serious
- Ensuring network infrastructure is in running mode (FW, SW)
10
Responsibilities For Principal IT Email Infrastructure Specialist Resume
- Following up on HW replacement (with Support help where existing)
- Ensuring reliable backup/restore as well as disaster recovery capabilities of all supported systems
- Coordinating as needed to maintain Windows Active Directory per established best practices for management and security
- During construction, reviews shop drawings and responds to contractor inquiries
- Creating VPNs, implement and follow security requirements
- Updating documentation (Manuals, Guides, Lessons Learned) so similar issues can be fixed faster or preempted
Related to Infrastructure Specialist Resume Samples
Infrastructure Administrator Resume Sample
Work Experience
• Performs scheduled infrastructure maintenance
• Monitors and reports on infrastructure performance
• Monitors assigned systems for software and hardware compliance
• Performs backups, data recovery, application of updates and patches and hardware mainte...
Professional Skills
• Experience with database creation and admi...
• Excellent organizational skills with an ab...
• Well organized and detail oriented with st...
Infrastructure Developer Resume Sample
Work Experience
• Work experience, software services and integration and API’s
• Experience in Integrating API’s, or exchange data through services or messaging
• Good problem & customer management
• Extensive experience coding in; Python, Shell, SQL and Power-shell
...
Professional Skills
• Exceptional communication skills and prove...
• Strong verbal and written communication, c...
• Strong development skills in a Dynamic Pro...
IT Infrastructure Specialist Resume Sample
Work Experience
• Experience: 4 years in IT infrastructure support positions with high level problem-solving experience
• Familiarity with operating systems, or network/telecom systems or databases and its commands and utilities at a user level
• Previous experience in customer support, comput...
Professional Skills
• Capability to multi-task, strong organizat...
• Good inter-personal skills with strong foc...
• Demonstrated experience working effectivel...
Drilling Resume Sample
Work Experience
• Interface with rig contractor, operator and other service companies to improve efficiencies in drilling operations. Represent the Company and the Operator’s best interests through accurate, professional, effective, in-depth interaction with pertinent personnel by demonstrating current industry level of expertise
&n...
Professional Skills
• Strong interpersonal, customer service, ve...
• Decision making & prioritising: the abilit...
• Have had prior experience managing HPHT we...
Manager Plant Resume Sample
Work Experience
• Experience with concrete and related products
• Always present a professional appearance in accordance with the American Concrete dress code
• Answer phone in a professional manner
• Work closely with Customer Service Manager
• De...
Professional Skills
• Manage the total operation of the feed pro...
• Strong strategic thinking, problem solving...
• Demonstrate good analytical and reporting ...
Foreman Resume Sample
Work Experience
• Filling in, in absence of Horticulture Manager, supervising Operator 1 & 2, Maintenance Technicians and laborers
• Operating a variety of maintenance equipment as needed
• Supervise the upkeep and maintenance of the paint locker
• Supervise housekee...
Professional Skills
• Demonstrate good leadership skills includi...
• Demonstrated sound, assertive, positive le...
• Excellent verbal and written communication...