Inside Sales Manager Resume Sample
Deangelo Reichel
29574 Roberto Shore,
Philadelphia,
PA
+1 (555) 216 9173
Work Experience
Inside Sales Manager
05/2015
-
PRESENT
San Francisco, CA
- Manange a team of inside sales representatives in accordance with established policies and procedures
- Train and coach inside sales representatives on selling the Bank's financial products
- Develop measurable goals and objectives for each employee, summarize results and deliver formalized feedback to each employee on a regular basis. Mentor employee professional growth
- Meet department production and utilization goals
- Handle all operational functions within the department including performance metrics related to the inside sales position. Ensure that all policies and procedures are aligned with corporate goals and initiatives and comply with regulatory guidelines
- Demonstrate Discovery’s core values of integrity, quality, creativity, respect, profitability and sustainability at all times
- Has a working knowledge of Pearson’s products & services
- Deliver Extraordinary Results: Exceed margin, revenue and market share goals for the Property Management and ARD business segments
Senior Inside Sales Manager
08/2010
-
03/2015
Dallas, TX
- Develop and Attract Talent: Create a strong team environment to accomplish goals; coach direct reports to develop the next generation of sales leadership; inspire and motivate your team to exceed sales targets
- Manage a Team: Build and maintain strong relationships; establish individual and team goals and execute plans to reach targets; delegate responsibilities to others
- Create and Implement Strategy: Develop a detailed understanding of the business and create strategies to deliver financial results.; prospect new business opportunities; develop and execute transition planning with trade partners and brand merchandising in support of new product introductions
- Communicate: Communicate strategy and direction to your team; provide performance feedback and ensure high employee engagement; communicate with Regional Sales Directors (RSDs) to provide business updates, build strategic alignment, and enhance partnership between outside and inside sales
- Internal communication with other sites on transfer business
- Collaboration and teaming across different organizations and teams
- Inside Sales Process development, documentation and maintenance that aligns and integrates the Veeam Go-to-Market Model
- Sales incentive program coordination and effectiveness tracking,
- Planning and running Office Sales Contest,
Inside Sales Manager Latam
03/2007
-
04/2010
Houston, TX
- Communications management – TV Monitor Updates, Newsletters, Employee Recognition
- Coordination and recording of Manager Meetings,
- Coordination and recording of Employee Meeting,
- Channel Meeting – Partner visits to Alpharetta and Tempe,
- VP support for stakeholder request from across NA Segment leaders and their teams,
- Ensuring all systems of update with personnel changes (Salesforce, GAL, etc,
- Support for gathering and resolving commission related issues,
- Support for implementation new systems that are likely to require personnel verification and validation and
Education
University of Phoenix - Minneapolis / St. Paul Campus
2002 - 2006
Bachelor's Degree in Business
Professional Skills
- Strategic Planning - Translates business goals into actionable plans and strategies that reflect the requirements and opportunities within area-of-control Aligns area-of-control account and market opportunities with upstream strategic plans and metrics
- Improving current skills and developing selling skills for future career opportunities across the HBI
- Sales coaching & strong relationship building skills both internally and externally, and able to navigate and effectively manage business successfully
- Strong analytical and planning skills with experience making data-driven recommendations & decisions
- Demonstrate excellent relationship management skills and having cultivated solid relationships at key levels within partners business
- Ales administration experience and demonstrated leadership skills
- Strong business acumen and analytical skills, proven track record of sales success, and solid knowledge of Whirlpool Selling Way
How to write Inside Sales Manager Resume
Inside Sales Manager role is responsible for leadership, analytical, interpersonal, coaching, selling, presentation, customer, development, training, business.
To write great resume for inside sales manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Inside Sales Manager Resume
The section contact information is important in your inside sales manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Inside Sales Manager Resume
The section work experience is an essential part of your inside sales manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous inside sales manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular inside sales manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Inside Sales Manager resume experience can include:
- Account Engagement – Ability to coach an established strong understanding of an account, including the position of partners and competitors, and leverage initial or existing relationships to obtain access to and meetings with decision makers
- Competitive Selling - Can demonstrate the ability to differentiate Citrix solutions from competitor solutions when addressing defined, short-term/tactical projects or specific tactical needs
- Communication skills, both verbal and written, including strong phone skills
- Listening skills’ proven experience listening to customer feedback and adjusting to meet their needs
- Google Drive, cloud computing programs experience with strong computer skills and working knowledge of social media
- Strong PC skills, including experience using CRM systems, Salesforce, MS Office
Education on an Inside Sales Manager Resume
Make sure to make education a priority on your inside sales manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your inside sales manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Inside Sales Manager Resume
When listing skills on your inside sales manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical inside sales manager skills:
- Positive and energetic presentation skills, excellent listening skills, and strong writing skills. Experience managing and developing teams
- Skilled in effectively mentoring, teaching, and developing solid Sales and negotiation skills within the Inside Sales team
- Experience in the Water/Wastewater field. Proven client development skills, including previous experience managing water/wastewater projects
- Proven leadership skills with experience building and growing high-performing teams
- Excellent sales leadership skills and customer service orientation, provides very effective coaching and corrective feedback as needed
- Multitask and effectively prioritize competing priorities in a dynamic and fast-paced environment
List of Typical Experience For an Inside Sales Manager Resume
1
Experience For Senior Inside Sales Manager Resume
- Demonstrated solid day-to-day supervisory skills overseeing the productivity of a sales team, required
- Excellent organizational, problem solving, time management and prioritization skills with the ability to juggle demands and meet deadlines
- Proven management experience, having effectively managed teams and supported team’s professional development
- Training and licensing as appropriateMust have the job knowledge, experience and time management skills to allow for minimal supervision
- Experience managing a Sales team with proven success leading teams to over-achieve quarterly and annual quotas or equivalent mentoring experience
- Demonstrated leadership, motivational, coaching, and influencing skills
- Present the InAuth value proposition and work with Outside Sales to finalize sales using strong closing skills
- Strong computer skills including expertise in Microsoft Word, Excel, PowerPoint and Outlook. Ability to quickly develop proficiency in new programs
- Proven ability to build and grow revenue/quantitative financial and sales analysis skills, including metric analysis
2
Experience For Regional Inside Sales Manager Resume
- Proven coaching skills, required
- Well organized and good record keeping skills
- Strong executive presence and communication skills. Ability to thrive in a constantly evolving marketplace
- Strong leadership, team building and social skills
- Look at the big picture, think strategically and have excellent planning skills
- Strong analytical and cross-departmental problem-solving skills with an ability to work under the pressure of a monthly sales cadence
3
Experience For Inside Sales Manager Latam Resume
- Facilitate sales skills and product training to increase sales acumen and effectiveness within the sales team
- Strong interpersonal, negotiation, verbal and written communication, organization, and multitasking skills
- Experience of Sales Management, and prior personal sales experience with demonstrable success in high revenue existing and new business sales
- Proven inside sales experience sales hunter experience with increasing responsibility
- Proven conflict resolution skills, required
- Prioritizes effectively and manages multiple projects and sales opportunities simultaneously in a highly organized and deadline driven manner
- +5 years of relevant experience or equivalent combination of education and work experience/leadership experience
- Demonstrable track record of success and with strong operational and administrative skillsets
- Rely on experience and judgment to effectively problem solve, plan and accomplish goals
4
Experience For Global Inside Sales Manager Resume
- Strong analytical skills and ability to adjust tactics as needed to win in the marketplace
- Effectively qualify, prioritize and respond to leads as directed
- Interviewing, hiring, and training employees (product, systems, selling/phone skills, etc.)
- Coaching and developing the skills of his/her team
- Utilizing communications and organizational skills to collaborate with other groups to maintain sales efforts and customer satisfaction
- Demonstrated experience Supervising Inside Sales teams, including success in achieving progressively higher quota or other sales related goals, required
- Proven experience developing & implementing strategic and tactical plans while delivering positive results
- Prior direct management experience of inside sales team, providing direct coaching and monitoring of KPIs to achieve sales quotas
- Experience managing non-exempt associates Strong prospecting and closing abilities
5
Experience For AVP, Inside Sales Manager Resume
- Organizational skills for managing strategic goals, planning, and budgeting
- Coach SDR on prospecting skills on how to sell to net new customers and selling Iron Mountain DM services via the phone
- Successful sales or marketing experience, with demonstrated success selling into core markets - preferably in a B2B environment
- Experience managing an effective and results-producing inside sales team
- Proven experience and passion for recruiting and developing top sales talent
- Develop sales skills of team by Identifying and understanding teams’ strengths and weaknesses and address accordingly for improvement
- Proven ability to deliver results through others; able to set priorities and adjust plans based on trending results
6
Experience For Inside Sales Manager, Institutional Products Resume
- Intermediate computer and data entry skills including use of the web and Microsoft Office.
- Obtain a hunter mentality with strong experience in prospecting
- Experience: 7-10 years of relevant experience within the AEC (Architecture, Engineering, Construction) Industry
- Prior experience managing a sales team within a fast paced sales environment
- Problem solving, Project Management, and Leadership skills required
- Sales management experience with proven track record of successfully leading teams. Familiarity with modern inside sales techniques and tools
- Typically, 5+ years of sales experience; companion animal health, biotechnology, healthcare or diagnostics, including supervisory/management experience
- Prior Sales experience and success managing a complex P&L are both desirable
- Sales management experience with proven track record of successfully leading teams of 8 or more
7
Experience For Industrial Inside Sales Manager Resume
- Experience (or combined experience) with inside sales, account management, customer development, or direct selling
- Previous experience of running a successful inside sale organization with strong references
- Demonstrated leadership potential and/or experience as a people manager, team lead, mentor, trainer or acting leader
- Effectively lead and develop team members to deliver extraordinary results
- Technical and/or sales experience with hardware and software products and services or very similar security industry experience
8
Experience For Inside Sales Manager, Lending Specialists Resume
- Demonstrates the ability to appropriately prioritize work activities and leverage cross-functional partners to deliver territory results
- Effectively manage sales follow up activities making sure Residential Specialist are following up on all Proposed/Proposed and Sold/Proposed within 24-48 hours
- Enforce and effectively communicate organizational policies, procedures and information to the Inside Sales Team
- Work effectively with senior management; recruit sales talent
- Fluent in Swedish language as well as proficient skills in English
- Strong business acumen, Proven track record of sales excellence
- Experience with sales or lead generation with 2-3 years of that experience in a management role
- Demonstrated leadership experience in direct supervisor or team leader capacity
- Interact respectfully, effectively and professionally with customers and co-workers
9
Experience For Sales Development & Inside Sales Manager Resume
- Experience of pipeline management within a structured sales team; experience of a formal sales methodology
- Monitoring calls, providing coaching, and engaging with customers to learn how we can improve their experience
- Orchestrating Resources – Can demonstrate on opportunities how to engage technical, partner and/or cross-functional resource support to help close sales deals
- Experiencemanaging a remote team
- Teaming with the field sales account executives to develop an effective account coverage strategy, daily activity plan and customer strategy
- Experience in creating training materials and conducting training sessions to coach phone selling techniques
- A strong interest for consultative solution selling with a drive to innovate and track-record of managing and inspiring high performing sales teams for 2 years
10
Experience For Plant Inside Sales Manager Resume
- Sales enablement experience including writing call scripts, coaching reps and conducting sales trainings
- Maintains an effective SQ sales staff by selecting, training, and developing personnel
- Proven track record of recruiting across diverse professional disciplines, preferably in a highly technical engineering and/or manufacturing enviornment
- Proven track record of success in recruiting and acting as a trusted advisor with executives and hiring managers
- Experience in utilizing lead tracking software/CRM
- Lead by example with multi tasking skill set, including the ability to assist customers and properly document information relative to the call team
- Experience working in Inside Sales and working directly with partners, required
- Successful previous experience as an Inside Sales Representative or Manager, consistently meeting or exceeding targets
- Responsible for team performance plans, mentoring and ensuring effective individual development plans
List of Typical Skills For an Inside Sales Manager Resume
1
Skills For Senior Inside Sales Manager Resume
- Strong ability to prioritize work activities effectively based on analytics and data
- Works effectively in situations involving shifting priorities and rapid change, demonstrating ability to cope well with challenging circumstances
- Specialized training targeted to strengthen negotiation, influencing, consultative selling skills is strongly encouraged
- Experience managing a Sales team with proven success leading teams to over-achieve quarterly and annual quotas or equivalent mentoring experience
- Sales coaching and strong relationship building skills
- Set a strong example for Inside Residential Specialist in areas of personal character, commitment, organizational and selling skills and work habits
- Excellent organizational, presentational, interpersonal, communication, and relationship-building skills
2
Skills For Regional Inside Sales Manager Resume
- Exceptional organizational skills to prioritize competing demands
- Highly proficient computer skills, including MS Office Suite, and experience with CRM systems
- Articulate clear vision and direction and have good social, networking and presentation skills
- In a sales role with proven relationship building skills
- Strong analytical skills, capable of analyzing data to spot trends and develop countermeasures
- Strong partnering skills towards both country sales organization and strategic business partners
- Effective interpersonal skills
- Excellent communication(verbal and written) and presentation skills
3
Skills For Inside Sales Manager Latam Resume
- Strong communication and interpersonal skills able to navigate and influence a matrixed global organisation
- Relevant experience or equivalent combination of education and work experience/leadership experience
- Excellent communication skills in French & English
- Prior sales experience/customer service experience
- Leading by example in coaching cold and warm calling skills, positioning our value proposition, gaining acceptance and closing deals
- Engaging and communicating effectively with senior (often C-level) decision makers both over the telephone and face to face
- Coaching and mentoring Inside Sales Team (~5 Direct Associates) to effectively
- Recruiting, on-boarding and continuous skills development
4
Skills For Global Inside Sales Manager Resume
- Being able to effectively communicate to senior levels within and outside of the organization
- Strong sales management/leadership capability, including recruiting, developing, rewarding and retaining a highly effective sales team
- Demonstrated experience increasing revenue within existing accounts by broadening or deepening product placement in a call center environment
- Advanced English writing, editing and proofreading skills, with an eye towards sales messaging, themes, proposal aesthetics, and content development
- Demonstrated experience Supervising Sales teams, including success in achieving progressively higher quota or other sales related goals, required
- Proven experience in implementing, managing and adjusting sales process and GTM strategies in a dynamic environment
- Proven experience developing and coaching an inside sales team
- Proven sales experience selling complex products/services utilizing a “consultative sales” approach
5
Skills For AVP, Inside Sales Manager Resume
- Experience in customer service and/or inside sales, including 3-5 years’ experience supervising Inside Sales
- Proficiency in management skills including problem solving and conflict resolution
- Leadership skills in coaching and development of inside sales organizations focused on selling Medium Enterprise accounts
- Strong sales process discipline with the proven ability of meeting and exceeding revenue goals
- Facilitate ongoing training and education to develop capital markets acumen and sales skills
- Great interpersonal and leadership skills; deep understanding of business drivers and key results
- Wield a potent combination of a sales strategy aptitude, cross-functional collaboration skills and passion for developing people?
- Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives
6
Skills For Inside Sales Manager, Institutional Products Resume
- Advanced selling & negotiation skills
- Experience working with CRM and other sales force effectiveness tools to track sales activity is highly desired
- Develop training plans for continuous development of team’s sales skills and product knowledge
- Prior experience managing an Inside Sales department
- Experience: 10-15 years of relevant experience within the E&C (Engineering and Construction) Downstream and/or Chemical Industry
- Lead regular meetings with our distribution partners to ensure that both teams are working effectively and efficiently with each other
- Experience with sales or lead generation with 2-3 years of that experience in a management role
- Product inside sales experience required with proven track record of success and sales closure
- Analytical skills to interpret sales performance and market trend information
7
Skills For Industrial Inside Sales Manager Resume
- Solid track record of previous sales experience
- Computer skills (Microsoft Office – Outlook, Excel and Word)
- Coach and develop employees to build skills within the pricing organization
- Coach the team on soft/ hard skills as well as in the usage of Salesforce.com as a customer relationship management tool
- Effectively develop, coach and mentor employees to drive extraordinary sales results
- PC Skills (Google, Excel, Word, PowerPoint, SAP, Tableau)
8
Skills For Inside Sales Manager, Lending Specialists Resume
- MSFT Office Skills (Excel, Power Point, Outlook)
- Work in a collaborative, cross-functional team environment to help position and win strategic projects and help deliver the resources and skills of CH2M
- Work in a collaborative, cross-functional team environment to help win strategic projects and help deliver the resources and skills of CH2M
- Professional BTB Selling Skills
- Problem-solving and program management skills
- Desire, skills, and ability to move up to a commercial Director’s role
- A strong grasp of strategic business challenges, and demonstrates a high level of comfort working with partners, customers, internal teams and sales leadership
- Engaging,inspiring, educating and developing our BDR's so they can deliver an excellent, above average performance for our sales team
- Directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility
9
Skills For Sales Development & Inside Sales Manager Resume
- Meeting with new and existing customers to develop relationships, understand key priorities, and grow Videojet share-of-wallet
- Willing to roll up your sleeves and provide hands on sales experience
- Experience of defining, capturing, interpreting and actioning KPIs
- Proven methodology around Talent Management; specifically hiring, enabling, enriching and retaining top talent
- Experience with implementing/improving processes, programs, and scaling for growth
- Assist in conducting productive bi-monthly Sales Meetings and Sales Training Meetings focused on skill development and improving performance
- Experience with building and leading high performing inside sales teams
- Provide coaching, one on ones, call calibrations and any other skill building activities for new hires and existing team members
- Experience coaching and mentoring peers and onboarding new hires to achieve success
10
Skills For Plant Inside Sales Manager Resume
- Experience of managing, technically supporting and developing support staff within a sales team
- Experience of working within a regulated Engineering or Manufacturing industry (Aerospace is desirable)
- Experience leading, coaching, or mentoring employees in a sales environment
- Knowledge and experience of collaborating and leveraging Channel partners
- A working knowledge and strong grasp of Internet marketing, online customer acquisition, conversion and media sales
- Strong focus on territory planning and selling
- Experience managing a team in a fast-paced, high-volume outbound phone selling environment
- Proven track record of creating and winning work
List of Typical Responsibilities For an Inside Sales Manager Resume
1
Responsibilities For Senior Inside Sales Manager Resume
- Coach and develop associates in an outbound sales call environment through “dual-jacking” inbound/outbound sales calls, developing/enhancing presentation skills, etc.
- Outstanding oral and written communication skills and strong experience in report creation and generation
- Maintain skills matrix, developing teams skills to further growth
- Strong organization skills and the ability to re-prioritize tasks in a fast paced sales organization
- Strong analytical skills and previous customer service/customer-facing experience required
- Demonstrated people leadership skills in coaching and guiding team members to success
- Strong communication and interpersonal skills; ability to be personable yet persistent
- Strong verbal communication skills (talking and listening)
- Demonstrable success as a Sales Manager, with strong people management skills
2
Responsibilities For Regional Inside Sales Manager Resume
- Excellent facilitation and communications skills; verbal, written and presentation
- Proven experience developing, implementing and managing sales individuals and delivering successful results
- Experience: 10-15 years of relevant experience within the E&C (Engineering and Construction) oil &gas, chemical, and/or mining and mineral Industries
- Ideally 5+ years of overall sales experience, with 2+ years experience leading a revenue-driven lead generation team at a technology company across EMEA
- English skills (reading, written and spoken)
- 3-5 inside sales manager experience or SMB sales manager experience
- Effectively manage business cadence through interrogation of BMS & SFDC
- Manage and coach constant flow of new reps, work effectively with cross functional teams
- Relevant sales experience or equivalent combination of education and work experience
3
Responsibilities For Inside Sales Manager Latam Resume
- Use analytical skills to develop strategic sales channel plans
- Effectively manages sales budget for the Mortgage IES team; sets account assignments and strategy for all mortgage direct reports
- Create and maintain an efficient process to address all internal and external customer inquiries and comments timely and effectively
- Experience working with complex, sophisticated services suite and selling/buying environments
- Excellent track record of leading and developing sales teams
4
Responsibilities For Global Inside Sales Manager Resume
- Work experience including 3+ years of leading inside sales teams
- Experience with creating and managing SFDC reports
- Proven track record of meeting and exceeding sales and revenue goals
- Experience networking and developing relationships
- Strong technical and business challenge understanding of small and large enterprises
- Drives territory manager productivity through effective scheduling of the TM’s time with resellers and customers
- Good problem solver and be innovative in coming up with solutions
5
Responsibilities For AVP, Inside Sales Manager Resume
- Work experience including 3+ years inside sales management
- Proven track record at achieving sales or customer acquisition targets
- Experience in an account management, providing world class customer service to exceed customers' needs
- Strong working knowledge of CRM software, preferably Salesforce
- Be flexible and operate in a changing market environment
- Instill and motivating staff, individually and as a group to establish an effective team
- Collaborate with Marketing to execute effective demand generation campaigns
- Thinks through projects before beginning, considers short and long term goals, plans effective sales approaches and tactics
6
Responsibilities For Inside Sales Manager, Institutional Products Resume
- Set and achieve challenging goals; demonstrate persistence and the ability to overcome obstacles
- Collect and provide feedback on customers' perception and experience to Product Marketing and Product Managers
- Demonstrates leadership qualities and is comfortable upholding performance based metrics
- Experience of managing a team of 6-10 individual contributors in a sales team
- Overall sales management experience, preferrably within an inside sales environment leading a staff of employees
- Experience in the mortgage industry or similar role serving the mortgage industry
- Experience leading an Inside Sales team or Call Center
- Lead a team of inside sales representatives to close, onboard, and provide an amazing customer experience to business owners
7
Responsibilities For Industrial Inside Sales Manager Resume
- Proven ability to lead and develop others with a passion for regular sales coaching
- Intermediate experience in excel, able to navigate spreadsheets and articulate meaning behind the numbers
- A good understanding of TradeRev systems and user interface is required after hire
- Experience/history of working with resellers and channel partners
- Experience in managing SDR or BDR
- Successful selling experience as an Account Executive
- Experience in managing teams of up to 10
8
Responsibilities For Inside Sales Manager, Lending Specialists Resume
- Make effective decisions on a day to day basis and also to escalate decisions in a timely manner if needs be
- Able to prioritise, delegate and execute tasks in a fast paced, highly energetic atmosphere
- Make effective decisions on a day to day basis and escalate decisions at an urgent pace, if needs be
- Management experience, preferably within inside sales or sales development
- Overall sales experience
9
Responsibilities For Sales Development & Inside Sales Manager Resume
- Analyze data to improve sales effectiveness
- Experience in the Transportation/3PL industry
- Valid EU Driver’s License with a clean and safe driving record
- Successful sales experience in the technology field
- Manage your teams portfolio of Citrix’s customers and prospects to deliver a world-class customer engagement experience
- Quotes or inside sales experience
- Experience in Sales or Business Development
- Manage Regional cadence Works to resolve customer issues to ensure a world-class customer experience
10
Responsibilities For Plant Inside Sales Manager Resume
- Proven ability to develop an annual call center plan to support companywide goals and objectives
- Proven ability to meet company goals and “stretch” goals
- Demonstrated ability to coach to business acumen
- Ensure that each team member has a defined goals and development plan based on their goals and skill development needs
- Inside sales management experience
- Build and manage an effective sales pipeline. Work with the team of sales representatives on their weekly/monthly sales goals
- Strong capability in Microsoft Office Suite and Adobe Creative Suite is required
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