Inside Sales / Account Manager Resume Sample
Augustus Walker
335 Gardner Glen,
Phoenix,
AZ
+1 (555) 284 2802
Work Experience
Inside Sales / Account Manager
05/2017
-
PRESENT
Detroit, MI
- Conduct regular business reviews with global customers partners and distributors
- Experience in a similar position
- Excellent communication and interpersonal skills and used to team work
- Work on daily basis with customers having international point of contacts
- More than one year industrial business to business sales experience in a customer facing role
- Experience in with Microsoft Dynamics GP or other ERP systems
- Recommends business solutions considering customer needs and Dell interests; builds relationships with customers based on knowledge of Dell’s technology, products, and services
- Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries
- Drives business growth for BT by closing contracts, either as part of an overall account team via recognised hand offs or closing own contracts where acting as the single point of contact
Senior Inside Sales Account Manager
09/2010
-
04/2017
Dallas, TX
- Recognises and delivers against opportunities for business growth via a multi-channel approach
- Responsible for delivering against own revenue targets as well as targets in customer satisfaction
- Focuses on passionate delivery of a positive and rewarding customer experience according to Dell EMC standards
- Increases line of business penetration mainly, Retention/Development focusing on maintaining and expanding business relationships/market share with existing Dell EMC customers
- Communicate with your accounts to promote any changes in Dell EMC’s product and service offering
- Establish close links with all supporting functions in order to co-ordinate the customer experience of Dell and motivate all the extended teams to support your accounts and inform of bigger picture to obtain optimum engagement
- Report on a weekly and monthly basis to the sales management to demonstrate consistent achievement to forecast and plan
- Plan, organize and coordinate sales processes
- 2y experience: Proven track record of sales experience, ideally in a high-tech sales environment (work experience at a Hardware or Software vendor with knowledge about opportunity management)
Dutch Inside Sales Account Manager
02/2006
-
03/2010
New York, NY
- Native Spanish speaking with high level of English
- Be flexible and creative in dealing with customers
- Entrepreneurial mind, highly persuasive and highly motivated to make sales (strong sales attitude) and solution-oriented
- Very agile, assertive and quick
- Assist in acquiring and growing new business via phone by understanding the customer’s business model and supply chain needs through questioning
- Responsible for selling DellEMC’s client, server, storage and hyper-converged products and services (via phone, web, or email) to specified customer segments or partners while ensuring a positive customer experience
- Sell and promote Aspen Technology’s products to customers
- Understand and document customers’ business and IT strategies, priorities and goals; capture this data in CRM system
Education
George Fox University - Portland Center
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Polished professionalism with strong organizational, planning, communication, and problem solving skills
- Strong communication skills with the ability to listen to customers, create a great telephone presence and deliver written communications
- Excellent over the phone communication skills
- Proficient in Microsoft Office with strong verbal and written communication skills
- Relevant sales experience, proven track record in achieving sales targets
- Experience in relationship selling or appropriate industry experience/exposure
- Relevant sales experience or equivalent combination of education and work experience
How to write Inside Sales / Account Manager Resume
Inside Sales / Account Manager role is responsible for leadership, training, purchasing, shipping, reporting, manufacturing, design, digital, insurance, software.
To write great resume for inside sales / account manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Inside Sales / Account Manager Resume
The section contact information is important in your inside sales / account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Inside Sales / Account Manager Resume
The section work experience is an essential part of your inside sales / account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous inside sales / account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular inside sales / account manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Inside Sales / Account Manager resume experience can include:
- Effectively articulates the value proposition associated with Dell EMC's products and services
- Demonstrable ability to coach, mentor, support and encourage others to learn & develop new skills
- Work effectively with senior management (internal and external)
- Solid Sales experience and acumen
- Presentation skills - different size/technical expertise audience
- Good understanding of Intel's product line and offerings with a focus on: Data Center, Server, Storage, SSD, FPGA, Networking
Education on an Inside Sales / Account Manager Resume
Make sure to make education a priority on your inside sales / account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your inside sales / account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Inside Sales / Account Manager Resume
When listing skills on your inside sales / account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical inside sales / account manager skills:
- Effectively prioritize multiple demands while ensuring customer needs are met.
- Effectively prioritize multiple demands while ensuring partner needs are met
- Strong relationship skills and the ability to explain complex technical concepts
- Relevant sales experience, proven track record in achieving sales targets
- Work effectively in a “we all win or we don’t play” team environment
- Entry to Intermediate experience of data center specific sales experience as a specialist inside or field
List of Typical Experience For an Inside Sales / Account Manager Resume
1
Experience For Senior Inside Sales Account Manager Resume
- Previous experience as a hands on Team Leader with ability to communicate strategic requirements to operational actions
- Passionate about finding and identifying new and existing customers by telephone in order to solicit sales for calibration services
- Continually improve approaches and methods to selling GCCS portfolio to our Enterprise Customer Base
- Delivers prepared sales talks, reading from scripts that describe calibration services, in order to persuade potential customers
- Works to understand van calibration capabilities and engages with operations to expedite quote processing
- Call and manage existing accounts
- Familiar with inbound marketing tools (e.g. Hubspot, Marketo)
- Builds relationships with customers based on knowledge of Dell EMC technology, products, and services
- Works with team to support achievement of sales goals and deliver on customer service level
2
Experience For Inside Sales Account Manager, Medical Sales Resume
- Engage directly with ISMs, field and ASG RSD’s to assist with enterprise strategy and execution
- Responsible for selling Dell's client, server, storage and hyper-converged products and services (via phone, web, or email) to specified customer segments or partners while ensuring a positive customer experience
- To provide Isilon based solutions to the account teams and customers
- Work with technical teams and Core internal sales representatives to propose specific solutions for a given account
- Builds relationships with Partners based on knowledge of Dell EMC technology, products, and services
3
Experience For Dutch Inside Sales Account Manager Resume
- Achieve financial targets, metrics & objectives
- Work as part of team with aligned external sales & solutions teams
- Maintain high quality Revenue and Profit Streams through exceptional relationships with customers
- Support the coaching and development of more junior team members acting as a role model, coach and team leader in support of assigned Inside Sales Manager & Regional Inside Sales Manager as required
- Create a steady pipeline of qualified opportunities with a clear business plan to deliver growth objectives within account set and contributing to the overall business plan
- Work in collaboration with external account manager, solutions consultants and enterprise technologists to ensure that proposed solutions match customer business and technology needs and exceed their expectations
- Pro-actively resolving order related issues through effective communication with internal stakeholders and with customer, when necessary
4
Experience For Inside Sales Account Manager, Academic Market Resume
- Close sales cycles in Run Rate and Small Bids achieving quotas in Revenue and Margin
- Work side by side with New Business Development Representative who is constantly developing new business relationships
- Maintain expert knowledge level of all product details, production times, art guidelines and shipping methods from core suppliers
- Maintain expert knowledge of the apparel embroidery and screen print process and other decorating trends
- Maintain expert knowledge of graphic design basics as it relates to decorating of custom apparel and promotional products
- Cold calling and telephone sales
5
Experience For Snr Inside Sales Account Manager Resume
- Accurately manage, track & meet all deadlines for existing client opportunities in our CRM tool by creating client presentations, quotes, sample orders, product proofs, sales orders, etc
- Develop and maintain close business relationships with key decision makers and influences within client organizations
- Email sales communication
- Account acquisition and retention
- Present powerful and articulate product demos
6
Experience For Inside Sales Account Manager Netherlands Resume
- Manage over 300 current institutional license accounts and grow this market segment
- Quote, set up, invoice, and support institutional licenses
- Process orders and ship products as backup for our fulfillment team
- Collaborate with management to improve/adapt sales process
- Provide sales process feedback
- Proficient with Microsoft Office products
- Create positive results for Dell, our distributors and our customers
- Provide technical specifications, quotations and tenders
7
Experience For Inside Sales Account Manager Data Protection Resume
- Generate and follow-up on leads for new business opportunities within current accounts
- Introduce the suite of products to prospective clients
- Deliver an extremely high level of customer happiness
- Consistently meet or exceed individual quota
- Communicate AspenTech’s value proposition by understanding, at a high level, engineering and process manufacturing terminology and concepts, and the business problems that AspenTech’s solutions solve
- Maintains a can-do attitude
8
Experience For Junior Inside Sales Account Manager Resume
- Ensures timely feedback of sales scripts to better target the needs and interests of specific industries and individuals
- Uses lead list and an entrepreneurial spirit in order to map out a territory plan and build a sales pipeline
- Communicates clearly. Establishes clear expectations of Company’s capabilities to customers in order to effectively utilize internal workflow processes for a better customer experience
- Ensures accurate and timely collection of all pertinent customer information in the CRM, the ERP and Company’s internal cloud-based asset management system
- Sell annual M&S Renewals through global partners as well as top tier direct accounts
9
Experience For Bb-inside Sales Account Manager Optics Resume
- Partner with Nuance Sales colleagues to facilitate M&S Renewals
- Benefits package applicable from day one – pension, healthcare, life assurance, dental insurance and critical illness cover
- Career development opportunities globally within a FTSE100 listed company
- Coordinate with outside sales to follow up with leads
- Work with vendors to ensure quotes are provided timely and accurately
- Communicate and respond to customers and vendors
- Team player- small office
- Enthusiasm about technology and telecommunication is an advantage
10
Experience For Inside Sales Account Manager, Public Sector Resume
- Curious, open mind, flexible, proactive and team player
- Communicate and share all information pertinent to sales and customers with supervisor and co-workers
- Check customer comments and add to as necessary
- Enter orders (Make sure all orders received are entered same day)
- Expedite and check open orders when customer service unavailable
- Maintain professional relationship with customer through prompt response time with friendly, courteous attitude
- Ensure customer is satisfied with information provided
- Handle test and evaluations, sample and demo orders
- Assist sales representatives with questions
List of Typical Skills For an Inside Sales / Account Manager Resume
1
Skills For Senior Inside Sales Account Manager Resume
- Proven inside sales experience with a track record of over-achieving quota. 3 years +
- Indirect Leadership skills
- Motivation to expand personal and professional knowledge of product and sales skills
- Previous experience in customer facing roles is an advantage
- Previous experience in customer facing roles. Enthusiasm about technology and telecommunication is an advantage
- An understanding and skill in graphic and/or interior design (Desired but not required)
2
Skills For Inside Sales Account Manager, Medical Sales Resume
- Experience selling technology solutions
- Experience in apparel or promotional-product sourcing desired
- Leverage excellent in-house tools to create quotes and manage pipeline, deal progression, and forecasting
- Proven track record in achieving sales target
- An energetic self-starter who is capable of quickly building a strong pipeline
- Telco/IT sector experience is an advantage
- Experience or education related to I.T
- Experience or education related to IT
- Previous Account Management and Sales experience within the IT sector (5 years+)
3
Skills For Dutch Inside Sales Account Manager Resume
- Min. 2 years of relevant sales account management experience
- Previous Account Management and Sales experience within the IT sector (4 years+)
- Experience in software or high tech sales
- Previous Account Management and Sales experience within the IT sector (6 years+)
- Experience in Business or Telecommunication
- Previous Inside Sales experience required
- Public Sector Sales experience, preferably hardware sales
- Develop incremental sales and maintain strong margin within account base
- Relevant sales account management experience
4
Skills For Inside Sales Account Manager, Academic Market Resume
- Establish and nurture a strong rapport with Dell's corporate clients to ensure customer satisfaction, expectations and requirements are met at all times
- Maintain good business relationships with customers to conduct needs analysis, relay product information
- CRM experience (e.g. Sales Force)
- SaaS sales experience
- Experience with SAP
- Demonstrate passion for company, software solutions, customers, and goals
- Supporting Dell EMC Commercial ISRs on quoting/pricing and ordering in Heritage EMC tools together with DPS Business operation of the territory
5
Skills For Snr Inside Sales Account Manager Resume
- Using outbound calling, consultative and influencing selling techniques
- Tracking and reporting on execution and performances of ISRs on DPS prospecting and sales
- Developing and delivering training content to ISRs & TSRs on DPS portfolio
- Completing and maintaining account planning documents such as Account Plans, Opportunity Close Plans, Quarterly territory plans and Partner Quarterly Review
- Sourcing pricing as needed
- Maintaining productive relationships with Dell EMC Commercial ISRs and TSRs in your territory
6
Skills For Inside Sales Account Manager Netherlands Resume
- Running targeted demand generation activities
- Working knowledge of sales concepts, methods, and techniques
- Working on spreadsheets (MS Excel)
- Sourcing new product ideas and suppliers
- Plans and directs all sales activities and selling resources Sometimes Driving deals, Assisting or Enabling core & partners to sell
- A multicultural, challenging, dynamic and fun working environment in one of the fastest growing market segments and a high growth region for Oracle
- Achieve targets by selling, up-selling and cross-selling our technology solutions
- Take incoming sales calls (answer questions, take orders, provide pricing, technical information and availability)
7
Skills For Inside Sales Account Manager Data Protection Resume
- Elling services/interfacing with large enterprise account customers and Channel Partners
- Develop a thorough understanding of pricing terms from the contracts of your Maintenance & Support customers
- Act in a consulting capacity to their customer by articulating key concepts and facts about how to work best with Nuance
- Grow B2B account sales by building personalized working relationships at multiple levers within large organizations (account base provided)
- Promote compliance within custom purchasing agreements via outbound calling to multiple locations within accounts if applicable
- Development of existing Partner Accounts through the process of driving value
- Source new sales opportunities through lead follow-up, outbound calling and marketing activities to generate activity
- Provide project specific marketing consultation to clients regarding the use of custom apparel and promotional products
8
Skills For Junior Inside Sales Account Manager Resume
- Provide reporting and documentation that supports your efforts and the company goals using company provided
- Responsible for monitoring hot orders
- Send catalogs and literature with stick on card to customer after advising sales representative
- In a quota-carrying Inside Sales role
- Personal computer literacy including, Excel, PowerPoint and CRM tools (Salesforce)
- Adjust to varying customer and co-worker communication styles and personalities
- Lift 50 lbs. without aid on occasion and ability to sit at desk for four hours using computer
- An acquisition (hunting) sales profile who can handle high call volumes in order to generate new business on the short term
9
Skills For Bb-inside Sales Account Manager Optics Resume
- Exhibits the following behaviors
- Support the negotiation of M&S pricing and terms to maximize M&S Renewal fees
- Actively selling on the phone with your Dell EMC Commercial ISR counterparts when required
- An intimate understanding is required for PC Components, Enterprise products and the various aligned products.
- An intimate understanding is required for PC Components, Enterprise products and the various aligned products
- Knowledge of quoting and bid presentation
- Proactive in problem identification and solving
- Meet individual goals and objectives while working as part of a larger sales team
- Some negating on price sheets as needed
10
Skills For Inside Sales Account Manager, Public Sector Resume
- Recommends business solutions considering customer needs and Dell EMC interests
- Stays abreast of current industry trends and how Dell EMC’s customers are being impacted to help solve specific market challenges in targeted industries
- Sell into existing Dell EMC customers via channel and in some cases direct
- Ensure satisfaction & maintain positive ongoing relationships
- Responsible for the overall sales strategies and generating results for the client
- Relationship Management at all levels including C-Level
List of Typical Responsibilities For an Inside Sales / Account Manager Resume
1
Responsibilities For Senior Inside Sales Account Manager Resume
- Proven sales role
- Multi-tasking and follow up
- Understanding of Flow Cytometry and other single cell interrogation techniques
- Understanding of general scientific lab organization and processes
- Deep subject matter domain expertise in Data Management & Storage
2
Responsibilities For Inside Sales Account Manager, Medical Sales Resume
- Competitive salary, uncapped commissions and benefits package
- Relocation assistance if required
- A considerable and continuous investment in our employees and their career development
- The possibility to accelerate your IT/Sales career in one of the biggest software players and technology market leaders worldwide
- Consistently meet established goals for sales, margin, and daily activity
- Engage, negotiate, and persuade over the telephone
- Work in fast paced environment and explain technical benefits and values at a moment’s notice
3
Responsibilities For Dutch Inside Sales Account Manager Resume
- Identify how Dell products and services aligned to customer needs
- Act as a sales consultant to support global customer’s needs
- Self-motivated, well organised and able to work well within a team
- Manager and lead sales team
- Backgrounds in construction, restaurant and other service related fields have found success in our environment
4
Responsibilities For Inside Sales Account Manager, Academic Market Resume
- Able to communicate with all types of people
- Convey complex ideas, and thoughts via written and verbal communication in a timely fashion
- Deep relationships with account managers and technical sales reps in local Dell call centres
- Knowledge of collection practices and be a multi task individual
- Interact with various levels of an organization
- Sales-Minded, Self starter
- Attention to detail a
5
Responsibilities For Snr Inside Sales Account Manager Resume
- Inquire new sales opportunities
- Track/manage purchase orders and deliveries
- Able to work independently, proactively and efficiently
- Persuasive communicator able to use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales
- Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new products
- Medical, Dental, Vision and PTO
- Customer service-oriented up
6
Responsibilities For Inside Sales Account Manager Netherlands Resume
- Motivates and engages others
- Motivates & engages others
- Help walk-in customers
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