Internal Sales Representative Resume Sample
Keagan Volkman
3695 Romaguera Grove,
San Francisco,
CA
+1 (555) 437 1829
Work Experience
Senior Internal Sales Representative
02/2018
-
PRESENT
Detroit, MI
- Answer phones, respond to e-mails and faxes and assist customers with parts questions; enter orders, issue quotations, discuss and agree returns requests where necessary and follow up with customers to ensure great customer service
- Participate in the weekly rotation of the Marel afterhours coverage for spare part emergency requests outside normal business hours
- Assist customers by researching and looking up parts that are needed, looking up order history, checking on part delivery status, etc
- Research, document, and correct shipping discrepancies when appropriate.Communicate with warehouse and inventory when needed
- Use good judgment and exercise tact and discretion in frequent public and intra company dealings
- Use a computer and operate Inventory Control software, as well as other software as needed (Excel, Word, Outlook, etc.)
- Operate office machines such as a fax, copier, calculator, telephone, etc
Internal Sales Representative
11/2015
-
11/2017
Houston, TX
- Focus on customer care and customer satisfaction
- Analyze and interpret competitor’s products, promotions and point of sale pieces to gain a competitive advantage
- Provide inbound phone queue coverage; as necessary, responding to product, sales and marketing questions presented by brokers calling the department’s inbound 800 number
- Out-Bound calling and emailing to penetrate, identify, and clear qualified leads from accounts from lunch & learns, show events, webinars and target campaigns
- Responsible for processing, scheduling, expediting and updating sales orders to meet the dealer and customer requirements, communicate with dealers, customers, District and Regional Sales Managers concerning product availability, delivery, and pricing as well as product information to resolve calls of concern
- Send requests out commercially using Tranzact to insure the cheapest carrier is used
- An interest in being part of one the fastest growing start-ups and market leader
Technical Internal Sales Representative
04/2011
-
05/2015
Houston, TX
- Good communication skills - able to clearly and articulately communicate over the phone
- /50 split of inbound and outbound calls requiring a reactive and proactive approach
- To identify, qualify and win new and incremental business opportunities to sell Lenovo’s capabilities and offerings
- Demonstrated ability to successfully prospect over the phone to financial advisors
- Strong interest and ability to explain portfolio management concepts
- Series 65 or 66 Licensed, or ability to attain licensing within six months of being hired
- Utilize fund analysis and other research tools to strategically leverage and differentiate our product offerings. Continually build and maintain knowledge of American Century investment management, products, industry events, value added tools, and recent developments impacting clients
- Complete specific assignments from assigned Internal Wholesaler partners as requested and back-up support for internal Wholesalers as needed
Education
George Mason University - Prince William Campus
2006 - 2011
Bachelor's Degree in Business
Professional Skills
- Demonstrate strong sales and negotiation skills
- Excellent time management skills, the ability to prioritize and manage multiple projects
- Strong account management planning, organization and sales reporting skills
- Strong customer facing negotiation skills
- Excellent communication skills, building friendly rapport with customers
- Strong Excell skills and basic understanding of finance
- Data entry experience.Good typing skills
How to write Internal Sales Representative Resume
Internal Sales Representative role is responsible for finance, credit, training, marketing, purchasing, compensation, shipping, reporting, design, research.
To write great resume for internal sales representative job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Internal Sales Representative Resume
The section contact information is important in your internal sales representative resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Internal Sales Representative Resume
The section work experience is an essential part of your internal sales representative resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous internal sales representative responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular internal sales representative position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Internal Sales Representative resume experience can include:
- Good in building strong and effective relationships both internally and externally
- Good communication skills suitable for both internal and external communities
- English Language skills - fluently in writing and spoken
- (proven) experience in a sales role, ideally in a multinational telesales environment or IT industry
- Effectively cope with change and be comfortable with ambiguity
- Advanced system skills (Office systems and sales systems)
Education on an Internal Sales Representative Resume
Make sure to make education a priority on your internal sales representative resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your internal sales representative experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Internal Sales Representative Resume
When listing skills on your internal sales representative resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical internal sales representative skills:
- Excellent interpersonal skills with the ability to relate to a broad spectrum of individuals
- Excellent verbal and written communications skills (English, Russia)
- Proven experience in sales with proven success
- Proven sales track record with experience in acquiring new business and developing major accounts
- Accurate and accountable forecasting skills
- Communicates effectively and confidently to ensure understanding of information
List of Typical Experience For an Internal Sales Representative Resume
1
Experience For Channel Internal Sales Representative Data Center Group Resume
- Good business acumen and ability to identify growth opportunities
- Strong drive for results and achievement of targets
- Good industry and supply chain knowledge
- Previous experience in a sales role or sales oriented environment where customer contact is regular
- Excellent ability to understand and articulate customer requirements in order to propose solutions and benefits which meet and exceed customer requirements
- Willing to work in a challenging and multicultural environment
- Regular telephone contact with existing clients to build relationships as well as to obtain new quoting opportunities and repeat business
- Optimise product mix, recognise and identify new business and project opportunities, including Design Wins, jointly with Field Sales
2
Experience For Technical Internal Sales Representative Resume
- Participate in implementing strategies for margin enhancement for non-profitable customers
- Actively seek new customers and new business opportunities within the existing market
- Participate in relevant business related training and stay updated of business and industry evolution
- To achieve a set number of KPI’s and targets on a daily/weekly basis set by the Business Development Manager
- A background in the scientific arena
3
Experience For Gold Crown Internal Sales Representative Resume
- The confidence and ability to build client relationships
- A fantastic telephone manner
- Determination to achieve and exceed targets
- To provide proactive follow up, product information and overall account support via telephone and email
- To maintain CRM tools
- Work closely with business partners, create relationship, develop and drive proactive approach into assigned accounts
- Work in line with Arrow’s Vision and Values
- Fulfil the competency criteria and goals for identified Clear category
4
Experience For Senior Internal Sales Representative Resume
- Responsible for internal daily operational work with the customer
- Quote preparation, orders, forecasts and opportunities
- All tasks to be carried out in a Total Quality Manner, consistent with Company Culture
- Develop the business and process within assigned accounts to
- Build and develop close professional business relations (both external and internal)
- Set up and maintain BSA (with exception of forecast and buffer parameter settings)
- Maintain customer contract appendix
- Work closely with Account Managers to perform the following quote management activities: quote receipt, validation, upload and pricing; forward QLR as required; quote finalization for submission to the customer; supplier quote request expiry management
5
Experience For Kerr-internal Sales Representative Resume
- Occasionally participate to meetings with customers as required
- Manage a territory of end consumers and maximize Lenovo business with them
- Educates consumers and producers on product features and benefits
- Analyzes and deciphers more in-depth and complicated problems to determine proper course of action
- Collaborate closely with Operations and other Arrow teams to support customer needs
- High level of ownership and accountability for assigned tasks
- Participate in profitability reviews of each customer to enable maximum return on quotations
6
Experience For Employee Benefit Internal Sales Representative Resume
- Complete Tender Contract Approval Form (TCAF) and Supplier Risk Assessment (SRA) where applicable
- Participates in quarterly review of quotes with MRC Global General Manager Sales/Valve & Automation, National VEC Manager, Sales Representatives, Key Account Manager, and Sales Managers
- Communicate proactively and use all available resources to maximize return and ensure smooth operations with regard to speed, accuracy and cost effectiveness
- Record all quotes in SAP/MRC Global Tender Management System
- Optimise product mix and identify new opportunities jointly, with Field Sales
- Through fact-based analysis and customer knowledge, work out account strategies and plans together with Field Sales, based on greatest opportunities for growth
- Frequent meetings with Account Manager on assigned customers to agree appropriate actions and execute on these
- Internal ownership for customer satisfaction, on time delivery and quality standards
- Utilize all available tools to work as efficiently as possible
7
Experience For Pentron Senior Internal Sales Representative Resume
- Proactively search for relevant knowledge and information
- Maintain the integrity of Customer Master Data jointly, with Finance and Field Sales
- Customer focused with sales/customer service background
- Drive for results and achievement of targets
- Respond rapidly and professionally to the demand of a high pressure commercial environment
- English mandatory both verbal and written
- Work closely with and support account managers and HP Production Segment Managers, providing technical expertise and support, and participating in client engagements
- Interface with internal industry experts to anticipate customer needs and facilitate solutions development
- Leverage the multiple RTMs and procurement models available from HP and/or partner organizations
8
Experience For Internal Sales Representative Resume
- Manage HP Post sales Program for end-users
- Own and Close out all opportunities below a $ threshold, be responsible for a quota in the lower mid-market territory. (Generate and follow-up on leads for new business opportunities)
- Territory planning and execution in line with the field and the respective virtual team
- Work with the install base and look for up and cross sell opportunities. Manage existing accounts within the territory or account list, encouraging repeat/follow-on sales while ensuring customer satisfaction is maintained
- Challenge customers perceptions of business pains with a view to position market leading technology whilst maintaining the value of the deal and displacing competitors from deals
- Leverage partners to help increase pipeline and coverage of territory for Commvault
- Create and run niche tactical campaigns to prospective clients and customers within an assigned geographic territory or set of strategic accounts to introduce them to Commvault’s products, application solutions and services
- Prioritising the weeks actions and outcomes and reporting back the successes and challenges on a weekly basis
9
Experience For Channel Internal Sales Representative Data Center Group Resume
- Customer service experience.Mature personality, ability to work with customers, vendors, and co-workers in a courteous and tactful manner to resolve problems
- Read engineering drawings to identify piece parts, notes and processes
- Support a field rep in terms of pipe creation in the upper mid-market territory
- Plan and run web presentations and conference calls as required
- Under the general direction of the RVP, the ISR develops new business for retail investment products funds through a variety of outbound sales activities in an assigned region in partnership with external wholesalers
10
Experience For Technical Internal Sales Representative Resume
- Generating sales and growing ADI’s market share by asking probing questions to both new and existing customers, cold/warm-calling current/prospective customers, educating them about product lines, and providing product advice
- Accountability for acquisition, retention and growth of Bell Canada’s revenue base from existing mid market customers
- Establishing and maintaining accurate records of all customer contacts and associated information, updating company reporting systems and databases on the CRM system
- Understand the impact of market conditions on margin and react accordingly
- Use all current tools and procedures to maintain and maximise margin
- Work with other Arrow departments to exceed customer delivery expectations
List of Typical Skills For an Internal Sales Representative Resume
1
Skills For Channel Internal Sales Representative Data Center Group Resume
- Strong negotiation skills – partner and end customer
- Promoting a good company image and ensure the highest standards of service to each of your customers
- Experience selling and closing technology solution opportunities
- A maximum of 3 years of relevant experience in sales/representation/merchandising in the retail/commercial industry
- Manage upload/import of customer forecast file and complete detailed validation of forecast exceptions, communicating both forecast accuracy and service issues
- Experience in sales support, purchasing or cost analysis
- Experience of working with channel partners, resellers and distributors
- Experience supporting FCA accounts
- Experience with owning the end-to-end sales cycle or channel sales
2
Skills For Technical Internal Sales Representative Resume
- Proven history in relationship management with both partners and customers
- Operate as part of a team where required
- Experience as an internal sales associate in financial services industry
- Experience in internal sales
- Experience in internal sales would be a key advantage
- Has proven sales track record
3
Skills For Gold Crown Internal Sales Representative Resume
- Giving quotes over the phone and by email and closing sales
- Establishing and building relationships with key contacts and decision makers
- Influencing & Relationship Building
- Responding to incoming enquiries from clients in a timely and efficient manner to ensure high levels of customer service and client satisfaction
- Creating quotations and renewals using our in-house Laboratory Information Management System (LIMS)
- Sending requests for quotes to suppliers, including the attachment of relevant drawings
- Sending and compiling quotes to the customer
- Responding to email enquiries
- Making proactive customer calls or emails to lapsed clients and convert to current customers
4
Skills For Senior Internal Sales Representative Resume
- Collaborating with the partners in demand generation activities
- Supporting the Business Development Manager with tender returns and pre-qualification questionnaires
- Updating the in-house, Customer Relationship Management (CRM) System with client contact details, quotation and sales data
- Booking in customer enquiries
- Generating business pipeline
- Managing partner performance
- Understanding customer needs
- Assisting in contract document generation
- Maintaining and follow up all quotations, highlighting and recording successes and detailing any reasons for failures
5
Skills For Kerr-internal Sales Representative Resume
- Establishing a close working relationship with all branches located within your allocated area
- Working knowledge of MS Office applications, particularly Excel to support business reporting is highly desired for this role
- Ensuring that an appropriate customer special arrangement (CSA) is in place for every customer, and that this is regularly reviewed
- Proactive calling to new customers, welcoming them to the business
- Seamless order transition, ensuring initial and continuing accuracy of data
- Assists in the presentation of training, sales seminars, planning of conferences and conventions
- Support country reseller marketing events, including , reseller conferences, seminar, exhibition, to enhance HP’s impact in local market
- Expand and enhance existing opportunities to build and manage the pipeline in specialty area, bringing predictability into the Technical Production funnel
- Responsible for upholding Commvault’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
6
Skills For Employee Benefit Internal Sales Representative Resume
- BS in Marketing, Electrical or Engineering
- Regular outbound telephone contact with existing clients to build relationships as well as to obtain new quoting opportunities and repeat business
- Co-ordinating and liaising with clients, sales team, laboratory team members and internal RPS office contacts at all levels
- BS in Business Administration Marketing or related fields
- Consumer credit knowledge, experience in credit process , sales experience and developing relationships and ability to understand financial concepts would all be considered strong assets
- Ensuring all contact activity is logged onto the CRM
- Answering inbound reactive service calls and emails
- Making outbound calls to follow up web enquires to close sale
- Participate in Service/Sales Department training and meetings as appropriate
7
Skills For Pentron Senior Internal Sales Representative Resume
- Cross training of other positions as needed for coverage
- Fulfil all enquiries received by Sales/Scientist teams by submitting client quotation
- Conduct account penetration calls aiming to generate appointments for the sales team or possible enquiries
- Technical ability or understanding
- Responsibility for providing highest achievable service levels to all customers within the branch
- Manage both EDI and manual customer order entry, including exception management
- Manage customer backlog related activities others than confirmation, reschedule and cancellation, including communication with the customer
- Acts as a sales analyst and supports tactical sales by turning service inquiries into sales opportunities
8
Skills For Internal Sales Representative Resume
- Assists in compiling management information such as sales activity, proposals requested, sales results, and production for assigned product lines
- Assists in gathering profile information for producers
- Territory planning and execution in line with the field sales teams, channel manager and the respective virtual team members
- Accuracy in and accountability for, sales forecasting
- Sense of urgency, ownership, and commitment to working in a cross functional team
9
Skills For Channel Internal Sales Representative Data Center Group Resume
- Has a Basic Understanding of the sales processes
- Be responsible for Technical Production Hardware sales and recurring revenue ( CONS and PPU)
- Participate in training and assist with special projects and task forces
- Update Excel worksheets, paying close attention to hidden costs
- Identify deviations from the customer request to the engineering drawings
- Take in-coming calls for the business therefore a professional telephone manner is essential
- Receives and responds to incoming calls from producers and customers
10
Skills For Technical Internal Sales Representative Resume
- Provides outstanding service to producers and customers in support of business unit service and sales objectives
- To proactively inform customers of new products and roadmaps, proposing upgrades and transition paths as appropriate
- To partner with field sales and business partners to maximize all aspects of closing new deals
- Partner with external wholesaler to establish deep, long-term working relationships with financial advisors and other key partners
- Communicate at all levels of the prospects organization
- Develop C level business opportunities
List of Typical Responsibilities For an Internal Sales Representative Resume
1
Responsibilities For Channel Internal Sales Representative Data Center Group Resume
- Grow and manage the business with the assigned customers, implementing sales strategies and applicable business models
- Act as customer point of contact for RFQ, quoting coordination
- Support EAMs in salescycle and in internal workflow
- Daily outbound and inbound sales calls to prospect clients
- Research and analysis of prospect clients
2
Responsibilities For Technical Internal Sales Representative Resume
- Develop, maintain, and strengthen customer relationships
- Attach various documents to the ERP/MRP system
- Generate Bills of Materials from Customer supplied drawings on our MRP system
- Create records for parts with the ERP/MRP system
- Contact and discuss issues with both customers, suppliers both external and internal
- Use Microsoft Outlook and Excel to report and communicate to customers and suppliers
3
Responsibilities For Gold Crown Internal Sales Representative Resume
- Record obsolescence and deviations and communicate information to our customers
- Handles service and sales inquiries across multiple distribution channels
- Understands all aspects of current products, and answers questions from different distribution channels
- Is knowledgeable of past products
- Follows-up to ensure completion
- Engages consumers and producers to retain their assets with the company
- Probes to understand reasons for asset flight and offers alternative solutions for liquidation of assets
- Provides financial expertise and solutions to producers
4
Responsibilities For Senior Internal Sales Representative Resume
- Uncovers superior sales opportunities and markets products and solutions to producers
- Own and Close out all opportunities below a $ threshold
- Be responsible for a quota in the lower mid-market territory
- Overcome objections and convert them into opportunities
- Strong initiative to challenge the customers perceptions of business pains with a view to position market leading technology whilst maintaining the value of the deal
- Wedge out and displace competitors from the deal
- Support partners and the extended sales team in terms of pipe creation in the upper mid-market territory
- Articulate the Commvault value proposition and position our products, solutions and services
- Work with the partner base to pursue up and cross sell opportunities
5
Responsibilities For Kerr-internal Sales Representative Resume
- Communicate at the required of the prospects organisation to drive transactions to successful and timely closure
- Develop business opportunities up to C-level where required
- Execute sales strategy consistent with the Regional and National sales goals
- Maintain and cultivate existing Advisor related relationships and expand into new Advisor related relationships across all channels: Wirehouse, PWM, Regionals, IBDs, and RIAs
- Convey deep technical knowledge of the firm’s investment strategies and fund vehicles
- Target new sources of business through prospecting high-potential advisor relationships. Identify new sales opportunities through phone outreach, email campaigns and occasional event attendance
6
Responsibilities For Employee Benefit Internal Sales Representative Resume
- Demonstrate product and industry expertise to establish yourself as a valuable resource to sales and key advisor partners. Initiate contact with channel partners regarding our product offering. Facilitate introductions and provide a warm hand-off to your external wholesaler
- Research and identify opportunities for your peer external wholesalers to meet new channel partners, including the planning, organizing and control of events and producer lists with identified targets and markets
- Support developing advisor relationships through ongoing support. Follow up with channel partners after meeting with your external wholesaler to address or facilitate resolution of any outstanding issues
- Develop and manage effective relationships with assigned customers
- Partner with the sales team to generate sales strategies, ideas and goals
- Ensure profitability targets set for the assigned customers are met
7
Responsibilities For Pentron Senior Internal Sales Representative Resume
- Ensure that Service Level Agreements and KPIs for assigned customers are met
- Be accountable for on-going Sales support activities for the Order to Invoice process, including critical shortages, order delivery status, return material authorizations and management of aged/excess inventory
- Act as customer interface for backend quality processes and for important credit and financial information, negotiating credit lines & terms and being the first point of escalation for credit related issues
- Sales System skills
- Challenging and multifaceted area of responsibility
- Acquiring end consumers
- Industry knowledge of building products, with a sound understanding of all products and materials would be an advantage
- Contemporary & dynamic working environment
- Reliable & trusting employment relationship
8
Responsibilities For Internal Sales Representative Resume
- Assist customers with technical issues
- The ability to concentrate, handle pressure, meet deadlines, and pay attention to detail
- Maintain professional appearance/demeanor in the office
- Maintain positive attitude under stress
- Case Management tools to manage tasks and workflow (e.g., function within Salesforce.com
- Build productive positive relationships with outside agents and IMO’s
- Competitive base salary (hourly) with uncapped commission structure
- Annual Performance-based merit increases
9
Responsibilities For Channel Internal Sales Representative Data Center Group Resume
- Medical, dental, vision + a savings plan and 401k
- Fluency in both Swedish and English language
- High impact [RP4] personality; highly energetic and enthusiastic; unpretentious and non-political
- Is flexible, adaptable, and hungry to learn about related functions and interactions outside of EMEA Commercial Operations
- To be responsible for delivering agreed targets for our silver customers by adopting the correct account management techniques and tools which have been established for the operation
10
Responsibilities For Technical Internal Sales Representative Resume
- To achieve sales and profit targets established for the allocated customer ledger
- Build customer relationships over the phone
- Work as an individual
- Cooperative team with flat hierarchies and short ways of communication
- Maintain regular communication with the Field Sales with regard to inventory levels, forecast accuracy and delivery issues
- Jointly with Field Sales implement price changes as appropriate and maintain accurate price files
- Knowledge of the electronic sales industry
Related to Internal Sales Representative Resume Samples
Sales Business Sales Representative Resume Sample
Work Experience
• Develops new Transformer Oil customer relationships across levels of customer’s organization commensurate with customer segmentation and account plan objectives
• Have a clear understanding of customer needs and match such to ExxonMobil's total value offering including product, supply, service,...
Professional Skills
• Impeccable oral and written communication ...
• Excellent presentation skills and relation...
• Strong communication and presentation skil...
Senior Sales Representative Resume Sample
Work Experience
• Seven or more years experience in a direct sales role (preferably large scale management software)
• Work with multiple disciplines within an organisation
• Serves as primary sales contact representing Company to physician’s offices and other territorial referral sources incl...
Professional Skills
• Excellent interpersonal and communication ...
• Excellent organizational skills, strong co...
• Strong problem solving/analytical skills a...
Software Sales Representative Resume Sample
Work Experience
• Promoting and driving OnCommand Insight application and business solutions which align to NetApp’s strategic technologies, including messaging and technical differentiation
• Experience around regulated laboratory environments (GMP, FDA21cfr11, ISO)
• Experience with lab info...
Professional Skills
• Demonstrated leadership skills - effective...
• Experience in Experience in working with c...
• Experience in Experience in identifying an...
Food Sales Representative Resume Sample
Work Experience
• Achieve foodservice sales volume, revenue, and profitability goals for the assigned territory
• Grow base business through effective selling and execution of monthly business priorities
• Prospect and acquire new foodservice accounts using customized proposals
•&n...
Professional Skills
• Responsible for all components of customer...
• Complete a paid training program that incl...
• Fill, rotate and face beverage equipment w...
Sales Business Sales Representative Resume Sample
Work Experience
• Develops new Transformer Oil customer relationships across levels of customer’s organization commensurate with customer segmentation and account plan objectives
• Have a clear understanding of customer needs and match such to ExxonMobil's total value offering including product, supply, service,...
Professional Skills
• Impeccable oral and written communication ...
• Excellent presentation skills and relation...
• Strong communication and presentation skil...
Sales Representative, Inside Resume Sample
Work Experience
• Valid driver’s licenses
• Aggregate forecast from the designated accounts and their relevant supply and manufacturing chain to create a single one source of truth to allow for accurate planning and supply
• In collaboration with the sales and marketing team to establish smart...
Professional Skills
• Self-starter with excellent relationship b...
• Track record of over-achieving with excell...
• Time management – superior planning, organ...