Investigation Manager Resume Sample
Sedrick Kris
28056 Hessel Camp,
Philadelphia,
PA
+1 (555) 411 2113
Work Experience
Investigation Manager
08/2016
-
PRESENT
Chicago, IL
- Directs and oversees investigations of all escalated OFAC/Global Sanctions cases
- Lends expertise and support across all lines of business and corporate functions on economic sanctions activity to provide a consistent view and approach
- Ensures programs and methodology related to OFAC and Global Sanctions are operating effectively and meeting all deadlines
- Ensures that information which is developed regarding potential OFAC and Global Sanctions is effectively communicated to the Sanctions Director in a timely and complete manner
- Fully understands the regulatory requirements for compliance with Federal standards (FFIEC Guidelines) and ensures investigative procedures comply with those requirements
- Is cognizant of all banking products and OFAC risk associated with those products and services, changing Global Sanctions, and demonstrates a comprehensive understanding of OFAC requirements and remain vigilant to changes
- Identify Internal CM abuse of privilege by conducting different investigation procedures and enforce company’s policy
- Share ideas with Management that positively influence the vision for the TRMS group by using their exposure to team’s technical or business areas, their understanding of Amazon’s marketplace, trends and fraud issues impacting the retail industry
Manager, Malware Investigation
10/2013
-
03/2016
Phoenix, AZ
- The key to success in this role is the ability to understand the TRMS group’s vision and make independent decisions with sound judgment to manage their teams to attain that vision
- Managing intelligence-led investigations and enforcement actions against persons/organizations that are involved in the manufacture, distribution and/or sale of goods bearing counterfeit UL marks
- Managing online investigations and enforcement actions by working with online marketplace sellers such as Ebay, Amazon and Aliba against persons/ organizations that are involved in the manufacture, distribution and/or sale of goods bearing counterfeit UL marks
- Analysis of intelligence and evidence dealing with the counterfeiting of UL marks
- Managing the performance of external contracted security/private investigation firms including monitoring of invoicing and financial expenditure
- Obtain adequate evidence to support criminal and/or civil actions in consultation with UL management and legal team, law enforcement and/or prosecutors
- Preparation of investigative reports for internal and external counsel, law enforcement and/or prosecutors
- Provide affidavits, victim impact statements and/or testimony in court proceedings as needed
- Work with police and customs authorities as required – including conducting anti-counterfeiting awareness and UL mark identification training
Manager, Investigation Services
10/2009
-
05/2013
Los Angeles, CA
- Partner with law enforcement agencies, customs officials, regulators and government agencies, industry organizations, and other rights holders on behalf of UL
- Efficiently utilize UL’s case management system (OSCID)
- Audit and evaluate procedures, processes and systems; recommending improvements to the GSBP program based on industry best practices and experience
- Assist in the development of effective ideas, strategies and action plans to ensure the integrity and protection of the UL marks
- Law enforcement background preferable, but not necessary
- Experience with online investigations
- Strong communication skills necessary to effectively work effectively as a team member with UL staff, law enforcement, clients, and other stakeholders globally
Education
Evangel University
2004 - 2008
Bachelor's Degree in Business
Professional Skills
- Strong interpersonal skills with excellent written and oral communication skills,
- Proven management experience, strategic thinking & leadership skills
- Highly organised, analytical and detail-oriented with superior time management skills and demonstrated ability to multi-task prioritize tasks
- Highly organized, analytical and detail-oriented with superior time management skills and demonstrated ability to multi-task prioritize tasks
- Developing skills and competencies, tools and processes for a strong functional identity
- Excellent managerial skills – including planning, organising, managing people and controlling projects
- Excellent organization and written communication skills
How to write Investigation Manager Resume
Investigation Manager role is responsible for events, reporting, finance, retail, credit, training, database, security, payroll, travel.
To write great resume for investigation manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Investigation Manager Resume
The section contact information is important in your investigation manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Investigation Manager Resume
The section work experience is an essential part of your investigation manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous investigation manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular investigation manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Investigation Manager resume experience can include:
- Substantial intellectual property enforcement experience, Including: research, intelligence analysis, formulating and executing investigative and enforcement actions, review and preparation of investigative reports
- Strong working knowledge of law enforcement and customs procedures, including the gathering and retention of evidence
- Critical thinking skills, ability to apply cause and effect logic to failures
- Facilitation skills to lead group of subject matter experts in applying root cause failure methodology to determine causes of serious incidents
- Auditing and evaluation of procedures, processes and systems; recommending improvements to the GSBP program based on industry best practices and experience
- Experience working with and managing private investigation agencies
Education on an Investigation Manager Resume
Make sure to make education a priority on your investigation manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your investigation manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Investigation Manager Resume
When listing skills on your investigation manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical investigation manager skills:
- Proven ability to work with and effectively persuade facility leaders and senior management team
- Demonstrated ability to effectively communicate with different levels of the organisation
- Proven record of conducting effective and efficient forensic accounting investigations
- Excellent Investigations and interviewing techniques.(at least 10 years experience )
- Demonstrated ability to prioritize multiple cases and tasks
- Experience in managing and analyzing case management database
List of Typical Experience For an Investigation Manager Resume
1
Experience For Manager, Malware Investigation Resume
- Efficiently utilising UL’s case management system (OSCID)
- Develop trend analysis for management to identify themes
- Recommend actions to address themes not addressed by specific actions from individual incident investigations
- Managing intelligence-led investigations and enforcement actions against persons/ organisations that are involved in the manufacture, distribution and/or sale of goods bearing counterfeit UL marks
- Managing online investigations and enforcement actions by working with online marketplace sellers such as EBay, Amazon and Alibaba against persons/ organisations that are involved in the manufacture, distribution and/or sale of goods bearing counterfeit UL marks
2
Experience For Investigation Senior Manager Resume
- Obtains adequate evidence to support criminal and/or civil actions in consultation with UL management and legal team, law enforcement and/or prosecutors
- Working with international police and customs authorities as required – including conducting anti-counterfeiting awareness and UL mark identification training
- Partnering with law enforcement agencies, customs officials, regulators and government agencies, industry organizations, and other rights holders on behalf of UL
- Strong management and motivational ability - In charge of managing a team of Team Managers and taking appropriate actions based on processes, tools and high-judgment decisions to preserve the buyer and seller experience
- Provide leadership support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, by meeting / achieving targets, deliver process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team
- Working knowledge of MS Office (esp. MS Excel) suite of products skills
- Reward strong performers and performance manage low performers
- Provide focused feedback loops for managers based on crisp performance and quality data
- Produce investigative reports
List of Typical Skills For an Investigation Manager Resume
1
Skills For Manager, Malware Investigation Resume
- Excellent command skills to work effectively under internal and external pressure
- Strong interpersonal skills incl. communication across a broad range of stakeholders
- Develop skills and competencies, tools and processes for a strong functional identity
- Experience using Microsoft Excel in a business setting
- Experience in conducting criminal and fraud investigations (cargo and supply chain theft, retail theft, cybercrime, payroll fraud, accounts payable fraud)
- Manage investigators, teams and processes to ensure effective workflow in a 24/7 environment
- Provide technical guidance to life cycle engineers to ensure effective event ownership and delivery of root cause assessments in the right quality and on time
- Excellent understanding of Canadian criminal and civil law, and overall compliance, privacy and legal framework
2
Skills For Investigation Senior Manager Resume
- Experience involving fraud-related investigations
- Experience in performing investigations or audits under the direction of Legal counsel
- Experience with managing investigations
- Strong network with Law Enforcement agencies and security industry in Europe
- Demonstrated knowledge of formal forensic and investigative techniques
- Experience with online investigations an asset
- Leading an engineering team within Life Cycle Engineering
3
Skills For Manager, Investigation Services Resume
- Working knowledge and understanding of international anti-bribery legislation including the UK Bribery Act, FCPA and OECD anti-bribery convention
- Taking care about the continuous development and transformation of the operational model that meets current and future customer and business requirements
- Create a challenging and motivating environment that attracts engineers and is recognised as a great place to work
- Proficiency using data mining interfaces – for example Oracle Business Intelligence Enterprise Edition (OBIEE)
- Work with web-based training provider to create web-based training for the lease serious investigations
- Deliver classroom training for completing less serious incident investigations
- Analyze the key levers of the business to identify trends and proactively take action to improve efficiency and reduce time to detect poor-performing sellers
- Work with different sites, different functions and engineering suppliers to ensure optimal use of global resources
4
Skills For Manager, SIU Investigation Resume
- Provides support in managing Sanctions risk for HSBC Region
- Certificates of accomplishment (GREM, Security+, MCSE, CCNA, etc.)
- General office environment noise levels
- Implement best-in-class processes and practices for maintaining and exceeding productivity and quality service level agreements. Actively manage investigator capacity and the triggers for creating investigations to balance investigation supply and demand
- Provide focused feedback loops for investigators and teams based on crisp performance and quality data. Develop and reward strong performers
- Providing technical guidance to life cycle engineers to ensure effective event ownership and delivery of root cause assessments in the right quality and on time
5
Skills For VP Sanctions Investigation Manager Resume
- Creating a challenging and motivating environment that attracts engineers and is recognized as best place to work
- Working with different sites, different functions and engineering supplier to ensure optimal use of global resources
- Engage and influence teams and organization
- Well versed in languages such as French/Italian/German/Spanish or Japanese
- Certified Fraud Examiner (CFE) or Professional Certified Investigator (PCI) certification
- Experience in data mining techniques and related analytics to detect patterns indicative of fraud, including, but not limited to, financial crimes, payment card fraud, internal misconduct, and product diversion
- Experience managing workplace violence investigations
- Knowledge of the law as it applies to interviews, privacy laws, evidence gathering and the judicial process
6
Skills For EU Investigation Manager Resume
- Assess/analyse complex business and accounting information, and develop appropriate conclusions and make recommendations about control enhancements
- Knowledge of loss prevention mitigation techniques applicable to distribution center and supply chain operations
- Preferably a Certified Fraud Examiner (CFE)
- Knowledge of the external environment and latest trends in enforcement of anti-bribery laws
- Substantial intellectual property enforcement experience, including research, intelligence analysis, formulating and executing investigative and enforcement actions, review and preparation of investigative reports
7
Skills For Service Investigation Manager Resume
- TRMS experience highly desirable
- Throughout all True Match work, maintain awareness of operational risk within assigned team and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting
- Works with the Global Sanctions Director regarding HSBC’s Risk Profile and LOB procedures to provide advice and guidance on Global Sanctions policies and procedures to ensure complex investigations are handled appropriately
- Meets or exceeds all regulatory, Group, HSBC, Compliance Risk Management Program Manual and associated and supporting policy guidance, methodology, and procedures
- Utilize the CSIS global operating platform the Perspective (Case Management System) for the recording and management of incident/case investigations
- Lead the team to write the incident investigation report documenting the output of the investigation
8
Skills For Investigation & Capa Manager Resume
- Revise existing standard for incident investigations
- Develop guidelines for conducting all levels of incident investigations
- Develop training materials for lower severity and derailment incident investigations
- Develop detailed checklists for conducting derailment investigations
- Provide input on requirements for software application to support incident reporting and investigation
- Provide recommendations for opportunities for broader learning from incidents throughout the CN Network
- Courage to challenge operations on existing practices that are not sufficient to prevent incidents
- General understanding of rail operations
9
Skills For Manager, Forensic Investigation Resume
- Some travel required within and outside of the Americas Region
- Lead Important Injury and Accident Investigations
- Lead a team of up to 10 experts to determine causes and develop corrective actions for serious incidents including FRA major accidents, fatalities, amputations, and potentially serious incidents
- Possible short notice for travel to derailment/injury location
- Use Root Cause Failure Analysis (RCFA) to determine incident causes
- Develop templates for all levels of incident investigations
10
Skills For Manager Fcci Investigation Resume
- Review lower level investigations
- Develop capability of investigators
- Coach incident investigators to deliver quality investigation reports
- Develop Investigation Documents
- Incident Cause Trend Analysis
- Categorize causes from incident investigations
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