IT Build Analyst Resume Sample
Brycen Mertz
89902 Greenholt Square,
Chicago,
IL
+1 (555) 913 7335
Work Experience
Senior IT Build Analyst
05/2017
-
PRESENT
Phoenix, AZ
- Hours/week + oncall
- Create non-functional test plans for application, M/W and D/B technologies on project-by-project basis
- Communicate to platform owners and LOBs entry and exit criteria for the PAT phase of a project
- Application and implementation of platform design patterns and standards for infrastructure components across our RLAN lab environments
- Specialized Services functions that provision contact center infrastructure and network-related infrastructure work for our Branch environments, hardware assets etc
- Hours / week, rotational On-call
- Networking and implementation of platform design patterns and standards for infrastructure components across various platform domains
IT Build Analyst
03/2015
-
04/2017
Phoenix, AZ
- Support complex systems that require knowledge of infrastructure design, architectural models and cloud delivery strategies
- Evaluate systems and make recommendations for infrastructural improvements and solutions
- Installing, configuring, testing and maintaining operating systems, application software and system management tools
- Ensuring the highest levels of systems and infrastructure availability
- Well-versed in each stage of the systems life cycle
- The Data Communication Services group within ISD DCS Mainframe Delivery is responsible for the Design, Deployment and Support of our Mainframe data Communications Infrastructure performing advanced or complex VTAM and TCP host configuration changes for multiple business units including TD Canada, TD US, Wealth, and Retail Bank
- Networking and implementation of Network configurations and standards for infrastructure components across various platform domains
- Hours per day/ Flexible + Occasional Evenings/Weekends and On call responsibilities to address production incidents
Education
Lincoln Memorial University
2011 - 2015
Engineer's Degree in Management
Professional Skills
- Strong organizational skills, with the ability to work in a fast-paced environment and manage multiple platforms, deadlines and competing priorities
- DB2 system or application experience, with most of the following skills
- Excellent coaching skills with a desire to share knowledge with others
- Developexisting technical skills (e.g. network, TelePresence, etc.),
- Partner with Technology Solutions and business teams to understand business objectives and integration requirements using both business and technical skills
- Sound programming skills, Assembler and Cobol knowledge is an asset
- Skills and discipline to keep systems patched, monitored and performing optimally
How to write IT Build Analyst Resume
IT Build Analyst role is responsible for programming, software, mainframe, integration, database, security, wireless, architecture, telephony, analysis.
To write great resume for it build analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Build Analyst Resume
The section contact information is important in your it build analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Build Analyst Resume
The section work experience is an essential part of your it build analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it build analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it build analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Build Analyst resume experience can include:
- Perform Capacity planning, monitoring, analysis, recommendation and tracking/reporting for the existing network and its elements – based upon data analysis and baseline trend analysis
- Work with Network as well as Client (LOB) Architects to stay on top of Network plans and projects coming down the pipeline with a 3-5 year view. Plan and assist to prepare the Network for the new projects. Assist them with the planning process and while assessing Network needs, upgrade requirements, etc
- Work directly with client areas and also with the Relationship Managers while keeping abreast with client issues, plans, projects, reporting requirements and work towards delivering solutions
- REXX and Assembler programming skills
- Solid decision-making, innovation and creativity in solving problems, resolving conflicts and meeting project requirements
- Extensive experience dealing with Security/Risk Management teams in understanding security exposures, vulnerabilities and risk
Education on an IT Build Analyst Resume
Make sure to make education a priority on your it build analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it build analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Build Analyst Resume
When listing skills on your it build analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it build analyst skills:
- Solid organizational and time management skills along with the ability to multi-task effectively and meet deadlines
- Solid communication skills, both verbal and written are necessary to effectively interact with co-workers and clients across multiple campuses
- Good organizational and time management skills, and ability to prioritize work
- Detail oriented, Strong interpersonal skills, customer service focused. Analytical, results-oriented
- Excellent written and verbal communication skills with an ability to translate highly technical concepts to our partners
- Performance analysis skills is an asset
List of Typical Experience For an IT Build Analyst Resume
1
Experience For Senior IT Build Analyst Resume
- Analyze packet traces for understanding application flows, derive issues related network Capacity to come out with recommendations for optimal use of the network
- Custom creation and ongoing discussion and delivery of client reporting as well as internal reporting necessary for Engineering and planning purposes – as driven by Capacity needs
- Keep strict control over Circuit utilization trends as well as QoS class of service utilization trends over a period of time and in the short run in order to recommend timely upgrades as well as Class of Service tweaking and “Application Optimization”
- Assess and report upon all areas of the Network that require Capacity planning, e.g., Firewalls, Load Balancers, Distributed Directors, International locations, etc
- Capable of managing multiple requests and setting priorities based on project timelines
- Wireless experience would be an asset as there is increasing integration between security and wireless technologies
- Working knowledge of SCCM tooling and software delivery
- Working knowledge of Microsoft Active Directory, System Center and enterprise image delivery
2
Experience For IT Build Analyst Resume
- Capable of creating basic scripts to automate routine tasks
- Expertise in troubleshooting OS/MS Windows, hardware issues and application issues
- Expertise in utilizing IT tools to support desktop, laptop, AD objects, GPOs, and software management
- Proficient at using multiple tools to enable scripted installations, configurations, and deployments, Powershell, VBScript
- Sound understanding of DB2 internal and/or external
- Buildcompliant and complete Audio/Video and TelePresence solutions,
- Collaboratewith UCI team (i.e. Design, Build & Release, Support, and Real Estate Infrastructure Delivery),
3
Experience For Senior IT Build Analyst Resume
- Communicateprogress, issues, and status with stakeholders,
- Engage with business to build relationships and ensure happy customers,
- Liaisewith vendors when needed,
- Networkwithin ITS, TS areas, and business areas,
- Travel to Toronto (regularly) and Mississauga/Montreal/London/US (as required), and
- Installation, configuration, maintenance and support of z/OS and other software products
4
Experience For IT Build Analyst Resume
- Perform audit fieldwork and remediation
- Investigation and analysis of problems and issues to determine root cause and provide solutions
- Knowledge of JCL, TSO and System z architecture
- Knowledge of System z platform
- Oversee and coordinates the build, deployment, environment, SCM and release management process
- Plan/coordinate regular project build, deploy and release management activities
- Manage change request process and deployment resource request process
5
Experience For Senior IT Build Analyst Resume
- Coordinate project deployments (prod and non-prod environments)
- Create and maintain project application deployment plan/run book
- Coordinate release/deployment scope and adjust deployment plan to match change content Manage ITS resource relationships and coordinate deployment process between different teams as required
- Previous environment analyst experience
- Attend required change advisory board meetings to represent deployment requests for approval
- IBM Domino, DB2, Java, Linux
6
Experience For IT Build Analyst Resume
- Understands web services, XML, Oracle WLS, IBM WAS, AS/400
- Cloud Development / Deployment
- UCI vendors (e.g. Cisco (primary), IBM, Samsung, etc.), and
- ITS organization and process
- Set up, maintain, monitor applications and systems
- Promptly communicate, escalate and resolve issues
7
Experience For Senior IT Build Analyst Resume
- Identify, address application and data, cross-capability and cross-release issues
- Monitor system life cycles, ensure specifications and functionality support our objectives and architecture decisions, redevelop when necessary
- Maintain base infrastructure components, work with third-parties to report problems and receive fixes
- Comply with TD's disaster and business recovery plans, standards, policies and procedures, as well as business technology architecture, risk and production capacity guidelines
- Give specialized support (like research, New Technology Integration, installation, configuration, provisioning, systems & support) and meets or exceeds established standards/service levels, while minimizing operational risk
8
Experience For IT Build Analyst Resume
- Follow TD standard for Oracle DB Builds
- Conduct research, build solutions, maintain documentation and engage in New technology Integration
- Identify opportunities for automation & Process enhancements
- Support Level 2 Analyst and issues that are escalated from Level 2
- Cisco ASA firewalls, Palo Alto firewalls
- Institutional knowledge of FI data centers
9
Experience For Senior IT Build Analyst Resume
- Provide technical solutions to the operations, development, and architecture teams
- Participate in projects aimed at evolving the base infrastructure & optimizing the operational environment, either in the Cloud, Virtual or Physical environments
- Performs the configuration, design, build deploy and provisioning of infrastructure middleware for all environments updates (including certificates)
- Involved in the deployment of applications, either “off the shelf” or in-house developed, and in the procurement of supported assets
- Maintain base infrastructure components current and defect free and liaise with 3rd party vendor to report problems and receive fixes
- Deploys, executes and documents operational processes (ex.: maintenance plan, Disaster Recovery Plan (DRP),…)
10
Experience For IT Build Analyst Resume
- Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required
- Application and implementation of platform design patterns and standards for infrastructure components, in alignment with engineered product catalog and guidelines, ensuring efficiencies are leveraged
- Invest the appropriate efforts to consistently improve their knowledge of our systems
- Work under a minimal management supervision
- Is used to work in highly complex technological environments
- Comprehensive applications/systems and/or business lines
List of Typical Skills For an IT Build Analyst Resume
1
Skills For Senior IT Build Analyst Resume
- Good MAN/WAN/LAN network design, management and support experience
- Proven strong team player
- Maintain and develop strong working relationships with support teams regarding application issue resolution
- One year of experience supporting or building Cisco IP Telephony in a distributed environment
- Relevant experience in area of Network routing and data center networking (BGP, OSPF, CISCO, Nexus)
- Strong knowledge of routing and switching in network environment
- Develop strong working relationship with support teams
- Solid fundamentals of Computing and Performance Management Concepts
- Solid fundamentals with one or more programming languages
2
Skills For IT Build Analyst Resume
- Solid fundamentals on Computing and Database Concepts
- Intermediate experience using HTML5, CSS, XML and minor JavaScript
- Have an excellent understanding of large complex technology Infrastructures
- Strong understanding of Network concepts
- Solid fundamentals on Computing and Capacity Management Concepts
- Solid fundamentals with the SAS Programming Language
- Good understanding of a variety of TD Bank Applications
- Experience using SMP/E for product installation
3
Skills For Senior IT Build Analyst Resume
- Provide excellent customer service,
- Stick with a job until the solution is solid and customer is happy, and
- Remain flexible as workload, requirements, and priorities change
- Validation of completion of service request
- Experience in a medium/large shop with rigorous change control and documentation standards
4
Skills For IT Build Analyst Resume
- Strong knowledge of TD Technology and Infrastructure processes (nice to have)
- Experience with TD Project Development Lifecycle (PDLC) - (nice to have)
- Conduct Release Readiness reviews and obtain required project, QA and Business sign-off prior to release deployments
- Strong knowledge of wireless technology
- Strong knowledge of Network Services
- Experience with Microsoft APP-V 4.6 and 5.x
- Analyzing performance data (SMF, RMF, Omegamon, Hardware utilization) and making tuning recommendations
- Coding and updating system exits and in-house utilities and programs
- Working knowledge of SMP/E, Omegamon, System Automation
5
Skills For Senior IT Build Analyst Resume
- Supporting the overall throughput of our Batch environments
- Working knowledge of z/OS concepts and facilities
- Working knowledge of SSL, SSL protocols and ciphers
- Working knowledge of JCL/ISPF/CA7/CA11/ Endevor/Db2/IMS/Service Now
- Monitoring network capacity issues proactively, report and remedy them before a real incident
- Creating documentation as required
- Provide consulting on testing new technology from capacity standpoint, come up with KPIs, thresholds and procedure for monitoring, alerting and reporting
- Knowledge in project management (including, planning, test planning, effort estimation, risk management, reporting, budget, Ms Project, Visio) an asset
6
Skills For IT Build Analyst Resume
- Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment
- Create, develop and execute deployment plan (including resource scheduling)
- Report writing and including the production and presentation of status reports for all levels of management
- Plan and execute integration testing and user acceptance testing of customer implementations
- Detailed planning and provisioning connectivity options for new clients
- Expert knowledge in customizing web parts, existing web applications, interconnectivity between lists/libraries
- Expert knowledge in Microsoft BI Tools for reporting and tracking
7
Skills For Senior IT Build Analyst Resume
- UCI technologies (e.g. TelePresence (primary), video, networking, etc.),
- Build, deploy base infrastructure components (e.g. servers, operating systems, middleware) for all environments
- Promptly schedule packaging, release new applications, implement with parallel work streams to reduce time spent
- Promptly schedule packaging, implement with parallel work streams to reduce time spent
- Build/deploy base infrastructure components (e.g. servers, operating systems, middleware, DB) for all environments
- Cisco Routing, LAN, WAN technologies
8
Skills For IT Build Analyst Resume
- Knowledge of Python, Jython, WinBatch, BASH and DOS scripting languages is an asset
- Provide support to operations and network on troubleshooting data communications issues
- Liaises with application support teams such as IMS, CICS, and Tech Support on new products requiring VTAM or TCP components
- Respond to requests for information and assist project teams in evaluating alternate approaches
- Develop a working relationship with 3rd party vendors as required to fulfill support requirement
- Complete fulfillment of service requests using Internal proprietary TD tools
- Provide reporting inputs (to Business Operations)
- Sound understanding of z/OS component and architecture
9
Skills For Senior IT Build Analyst Resume
- Intermediate knowledge using .NET logical statements in a SharePoint environment
- Available 24x7 and willing to work extra hours
- Basic knowledge of Tandem Non-Stop operating system
- Enterprise software build, packaging and deployment
- Software static and refactoring analysis
- In-depth knowledge of the mainframe including: IMS, DB2, Cobol, JCL, MQ, etc
10
Skills For IT Build Analyst Resume
- Help maintain the data mining process and report customization as needed. Maintain the Business group definitions on the sniffer appliances
- Develop new and improved processes around Capacity for existing and new technologies as introduced from time to time, e.g., Wireless, VOIP, Video, etc
- Work with the Project manager to coordinate the Go-Live activities including the execution of deployment plans and checklists
- Continually work towards making improvements in the build and release process
- Advanced knowledge of application onboarding
- Exposure to architecture and/or engineering, and
- Deploy base infrastructure components (e.g. servers, OU for all environments)
List of Typical Responsibilities For an IT Build Analyst Resume
1
Responsibilities For Senior IT Build Analyst Resume
- Knowledge of SMP/e would be useful
- Backup Software’s– NetBackup, TSM, and CommVault
- Expert in Microsoft SharePoint technology (2007/2010/2012) and HP Websphere/TeamSite
- Expert knowledge in InfoPath 2010 and InfoPath connectivity services
- Expertise in Microsoft Active Directory, Windows 7 & 10, Office 365
- Strong knowledge of the following technologies with regards to non-functional testing: Websphere, Oracle, SQL, DB2, MQ, Unix/AIX, Network (load-balancing/F5), Windows Server cluster
- Be proficient in HP Quality Centre
2
Responsibilities For IT Build Analyst Resume
- Be proficient with MS Word, MS Excel, MS Project, VISIO
- Install Oracle, Mongo, Cassandra DBs with some depth on older versions as required by the business.
- Advanced knowledge of GTM, LTM, IQuery
- Knowledge of iApps / iRules
- Built audio/video and/or TelePresence solutions,
- Earned relevant accreditations (e.g. CCNA, ITIL, etc.)
- MDT SCCM OSD integration
- Active Directory, Group Policy, DNS, Active Directory Sites and Services
- Bitlocker/Microsoft Bitlocker Administration and Management/Microsoft Desktop Optimization Pack
3
Responsibilities For Senior IT Build Analyst Resume
- Install, configure, upgrade, administer services and systems of low to moderate complexity in co-ordination with appropriate stakeholders, under management guidance and supervision
- Solid fundamentals on Computing and Mainframe Networking Concepts/Zos
- Microsoft Active Directory 2000+
- General knowledge of network technology
- Enterprise software project management
- Software development life cycle management
- Source code branch strategy, integration and management
- Continuous build automation and integration
- Linux and Windows infrastructure, system and hardware management
4
Responsibilities For IT Build Analyst Resume
- Development environment design, deployment, configuration and support
- Linux and Windows development
- Maintain DB2 infrastructure on the z/OS platform
- Support DB2 related products
- Support DB2 application developers
- Sound knowledge of z/OS diagnostics tools, exposure to IPCS and low level diagnostic tools is an asset
- Exposure to Sysplex, z/OS Performance, IMS, CICS, MQ, TCP/IP is an asset
- Support of WLM policies and ThruPut Manager functions
5
Responsibilities For Senior IT Build Analyst Resume
- Maintain CICS infrastructure on the z/OS platform
- Support CICS related products
- Support CICS application developers
- Contributor for CICS usage, futures, and direction at the Bank
- Manage multiple deliveries at the same time,
- Follow standard-recipe process and procedure,
- Anticipate customer issues (e.g. expectations, perceptions, concerns, etc.),
- Create/Modify/Delete users in Cisco call manager
6
Responsibilities For IT Build Analyst Resume
- Responsible for end user (client) interaction
- Configure call manager infrastructure
- Creation of maintenance of telephone (user interface)
- Test newly provisioned DID's (main branch number) and confirm branch can receive callers. Complete call flow testing through IVR to the associated branch extensions/branch main line
- Creation of the DID's in Cisco Core environment
- 5 hours + Evenings & Weekends support required
- Extensive knowledge of one or more middleware products: WebLogic Server, Websphere Server, IIS, Tuxedo, WebSphere MQ, FileNet, SAS, Insbridge
- Knowledge of automation and deployment concepts and tools (XLDeploy an asset)
7
Responsibilities For Senior IT Build Analyst Resume
- Knowledge of Control-M, SAS is an asset
- Knowledge of Unix and Windows environments
- In-depth knowledge of client/server technology
- Knowledge of a relational DBMS such as Oracle
- Knowledge of data security concepts & PKI is an asset
- Insurance industry knowledge an asset
8
Responsibilities For IT Build Analyst Resume
- Give specialized support for SCCM (System Center Configuration Manager) Infrastructure (like research, installation, configuration, provisioning, systems support) and meets or exceeds established standards/service levels, while minimizing operational risk
- Ensure correct installation, configuration and maintenance of the Microsoft SCCM Platform
- Provide a Tier 3 Level support for all SCCM OSD related deployment issues
- Work within a 24x7 on-call rotation
- Work with key platform vendors for support to resolve issues
- Monitor all SCCM primary sites and all SCCM clients in order to maintain high service availability
- Use metrics to monitor the SCCM environment performance, pinpoint ways to boost performance and resource utilization
9
Responsibilities For Senior IT Build Analyst Resume
- Development and support of TD's emulation product suite
- High level project management / project coordination
- Provide specialized technology related build support (e.g. research, installation, configuration, provisioning, administration support of systems, applications) and ensure the service or build meets or exceeds established standards/service levels, while minimizing operational risk
- Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring systems, ensuring availability targets are met
- Deliver effective and defect-free deployment (hardware), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
- Design, review, and integrate all build requirements, including functional, security, integration, performance, quality, and operations
- Familiar with Rivermine, Service Now, MCI/CMDB and SDM Incident and Change management
10
Responsibilities For IT Build Analyst Resume
- Ensure that technical build specifications for required systems are in alignment with Architectural standards and high level design requirements
- Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
- Provide Project management / project coordination
- Manage and meet target deliverable and delivery dates
- Cisco Jabber Administration
- Creation of batch files
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