IT Project Analyst Resume Sample

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Caroline Bayer
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Work Experience


Senior IT Project Analyst
05/2018 - PRESENT
Philadelphia, PA
  • Collaborates in development of project business and system requirements and develops required project documentation
  • Performs analysis of project deliverables to update/publish processes, procedures and standards; as well as communicate project status to management
  • Basic level experience in an IT project leadership role (combination of education/experience)
  • Utilizes good understanding of IT project leadership procedures and concepts and basic knowledge of other technical areas
  • Has limited but direct impact on the business through quality of activities provided. Has impact on team and closely related teams
  • Apply ERP/TMS technology to business processes
  • Analyze and translate user requirements into technical design and development projects
  • Assist programming in identifying fields to execute data conversion
  • Validate data migration from current system to new ERP/TMS system
IT Project Analyst
01/2012 - 12/2017
Boston, MA
  • Validate future business model using new ERP/TMS system
  • Conduct and validate ERP/TMS training for project team and end users
  • Lead project team and end users in execution of user acceptance testing
  • Document identified issues
  • Collaborate with project team to resolve identified issues
  • Monitor and assist project team and end users in the execution of the final user acceptance testing
  • Provide on-going technical support and participate in user application training
Pre-close IT Project Analyst
02/2007 - 09/2011
Detroit, MI
  • Provide documentation, technical specifications and infrastructure requirements for each application
  • Re-engineer business processes through analysis of alternative process designs and implementation to achieve speed, simplicity, accuracy and competitive advantage
  • Keep abreast of and apply best practices in process design and system development and implementation
  • Strong understanding of project lifecycle methodologies
  • Five years of project, process improvement and/or change delivery experience
  • Learn company project management practices and business operations
  • Assist Project Manager and coordinate cross-functional, inter-departmental project teams

Education


University of Connecticut - Stamford Campus
2002 - 2007
Bachelor's Degree in Business

Professional Skills


  • Proven organizational skills; prioritizing to meet customers’ needs, bringing people together into high-functioning teams
  • Excellent project management skills, including ability to prioritize work and meet deadlines
  • Excellent communication skills, both written and verbal, strong ability to work as part of a team
  • Demonstrated ability to multi-task and efficiently work several projects simultaneously with strong organizational skills
  • Strong computer skills and experience with Microsoft Office applications required
  • Demonstrated critical reasoning and problem solving skills
  • Attention to detail and strong organization skills, to handle concurrent projects and deliver quality results

How to write IT Project Analyst Resume

IT Project Analyst role is responsible for basic, research, reporting, planning, design, finance, training, database, procurement, security.
To write great resume for it project analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For IT Project Analyst Resume

The section contact information is important in your it project analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your IT Project Analyst Resume

The section work experience is an essential part of your it project analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it project analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it project analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative IT Project Analyst resume experience can include:

  • Strong presentation and communication skills. Ability to communicate across all levels within and outside the organization. Fluent in English and Arabic
  • Basic analytical and reporting skills
  • Strong and Solid proficiency using database tools
  • Maintain a high level of confidentiality, work independently or under direction and problem-solving skills
  • Ensure production schedules are met and that project resources are used effectively
  • Project Management experience, or 6+ years Project Coordination experience

Education on an IT Project Analyst Resume

Make sure to make education a priority on your it project analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it project analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in IT Project Analyst Resume

When listing skills on your it project analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical it project analyst skills:

  • Interpersonal Skills - Uses communication skills to regularly exchange information
  • Experience in a role requiring problem solving, managing multiple priorities, and researching conflicting and/or inaccurate data
  • Proven experience in eliciting requirements and documenting use cases
  • Prior experience managing technology implementation or development projects
  • Experience calculating project risk management or equivalent experience with risk management and assessment
  • Highly proficient desktop skills including Word, Excel, PowerPoint and Visio

List of Typical Experience For an IT Project Analyst Resume

1

Experience For Senior IT Project Analyst Resume

  • Related work experience with financial/accounting systems and principles and/or training in accounting, business, or related field
  • Demonstrate knowledge related to querying data from various reporting systems and understands the relationship between various data points
  • Able to work on cross-functional, inter-department project teams with tight deadlines, heavy workloads and competing priorities
  • Work collaboratively with internal and external customers to cultivate a strong working relationship
  • Experience with providing analyst support
  • Experience with Microsoft Office, including Word, Excel, and Power Point
2

Experience For IT Project Analyst, Change Manager Resume

  • Engage external Vendor partners as required to deliver effective solutions based on a deep understanding of their products
  • Ongoing maintain and troubleshooting for all internal tools developed to assist in the cash workflow for efficiencies
  • Understanding the project design and implementation plan to be able to conceptualize and put into practice
  • Understanding of application lifecycle and various methodology tools and practices
  • Develop, maintain and update templates and examples for documents that facilitate defining project, tracking execution and informing stakeholders
  • Understand Guy Carpenter’s key business drivers demonstrating a working knowledge and synergy with the CAT modelling process
  • Self-motivated, outgoing, enthusiastic, and able to embrace the unknown while helping business units define their project scope and requirements
  • Develop planning and reporting processes, with input from Project Manager
3

Experience For IT Project Analyst Co-op Resume

  • Development and delivery of testing and training plans
  • Compile, analyze, and present statistics and data regarding project status and planning activities to management
  • Provide installation management to include creating list of materials, bills of materials, estimating installation project
  • Assist with implementation and support initiatives by understanding project management basics which would include requirements, designs, testing and execution
  • Assist the product management team in preparing and presenting performance reports and ticket metrics for the products
  • Utilize the project reporting tool & produce reports for management
  • Track and monitor eGRC’s resulting from Audits
4

Experience For IT Project Analyst O&M Resume

  • Conduct hardware infrastructure site surveys, planning, and design
  • Participate in the month end financial close process by conducting project analysis, and accruals
  • Works with project team to develop estimates, schedules and work plans to ensure timely completion of a project or working group within a project
  • Communicates - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Values Differences - Recognizes the value that different perspectives and cultures bring to an organization
  • Responsible for tracking status of change requests and project deliverables, required documentation and milestones achievements
5

Experience For Pre-close IT Project Analyst Resume

  • Coordinate regular meetings with Project and Demand Managers for the purpose of reviewing if deliverable targets
  • Work with AIS and Guy Carpenter Analytics team to design and update a strategic plan for the Cat Modelling and Actuarial infrastructure environment
  • Build a broad knowledge in using all licensed CAT tools to clearly understand the business challenges
  • Assist in training initiatives in the use of our environments. Recognize trends to highlight and address common, repetitive problems
  • Gather and analyze historical data used to update estimating templates
  • Help determine which scanning vendor/solution
  • Provide solutions to complex business operation problems where the situation analysis requires an in-depth understanding of the product fuctionality
6

Experience For IT Project Analyst Resume

  • High level proficiency with computer applications including project management system Planview, Microsoft Word, Powerpoint, Sharepoint & Excel
  • Comfortable executing multiple projects and tasks, some repetitive, some unique in nature
  • Takes responsibility and pride in contributing to the success of an organization
  • Familiarity with SQL Server and writing SQL scripts
  • Expertise interpreting technical jargon across many platforms and technologies for business needs
  • Technical understanding of service oriented architecture
  • Create and maintain budget analysis & reporting tools
  • IT costs appropriately allocated by business area in a timely manager to enable month end reporting
7

Experience For Senior IT Project Analyst Resume

  • Maximize capitalization of costs through analysis and educating project managers to tie out their costs
  • CFO leaders have current IT cost information provided on a regular basis to share with trading leaders
  • Work on concurrent projects and manage components of projects
  • Ensure the customers’ needs are being met and assignments are delivered on time by participating in project/planning meetings and communicating regularly with the team and appropriate managers
  • Gather, analyze, document, and validate project data and requirements
8

Experience For IT Project Analyst, Change Manager Resume

  • Facilitate resolution of issues
  • Plan, track, and monitor projects
  • Create, manage and disburse reports and presentations for management
  • Prepare cost estimates, project status reports and other related reports
  • Provide direction on master schedule
  • Ensure compliance of project plans to Project Management Methodology standards (PMM)
  • Consult on the use of estimating and reporting tools and techniques. Provide problem solving expertise around estimating tasks, milestones, timeframes and resources required for the work as well as managing Issues, Changes, and Dependencies
9

Experience For IT Project Analyst Co-op Resume

  • Perform regular analysis of project status and their schedules
  • Assist PM in the documentation of lessons learned
  • Maintain/update the PMO’s information management system
  • Other partners as required by position
  • Complete all tasks in connection with the organization’s activity but not detailed in current job description, charged by the direct manager, supervisor, or the functional head
10

Experience For IT Project Analyst O&M Resume

  • Responsible for the work flow of all key projects
  • Interact with customers both internal and external to gather project status and act as liaison between customer and delivery team
  • Simultaneously support several complex releases with varied, multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management
  • Promote smooth workflow and communication between groups
  • Manage timelines for all projects
  • Maintain and update project status report and support weekly status meetings

List of Typical Skills For an IT Project Analyst Resume

1

Skills For Senior IT Project Analyst Resume

  • Formal project experience, preferably in an IT organization or equivalent combination of transferrable experience and education
  • Customer relations/interpersonal skills
  • Effectively engages in the System Development Lifecycle, applies SDLC mechanisms, and enforces project standards
  • Gathering, prioritizing and documenting requirements
  • Maintaining effective change management processes and document change control
  • Experience in a role requiring communication of analysis, including trends and opportunities, to clients and the business in writing and verbally
  • Experience with at least one of the following key areas of the healthcare business including Payer, Claims, Clinical Care, and Health Care Economics
  • Report development experience using various reporting tools
  • Experience gathering requirements from the client/business and documenting those requirements
2

Skills For IT Project Analyst, Change Manager Resume

  • Experience with financial tracking, analysis and problem-solving
  • Experience with developing and managing metrics
  • Experience working in the Insurance industry and involvement with Catastrophe Modelling tools
  • Demonstrated expertise with efficiently compiling and presenting data in a manner that meets the needs of a multitude of audiences
  • Experience with agile process and tooling including Jira and Confluence use and administration at a team/project level
  • Work experience with IT Infrastructure project planning, research and analysis
  • Previous in-depth experience in I/T asset procurement and budgeting processes
3

Skills For IT Project Analyst Co-op Resume

  • Two years’ experience as a subject matter expert in using an ERP/TMS or business system to support a corporate business environment
  • Establish effective working relationships with numerous external stakeholders and internal business units
  • Conflict management and team building experience
  • Solid knowledge of an enterprise project tracking system
  • Solid knowledge of MS Office applications including Word, Excel, PowerPoint and Access
  • Solid understanding of corporate environments and business units
  • Work experience in Revenue Cycle within a hospital or clinic setting
  • Experience in facilitating Onsight and WebEx meetings
4

Skills For IT Project Analyst O&M Resume

  • Experience collaborating as a member of a project team
  • Experience in Accounting or some other financial role
  • Experience with MS Office products, including MS Project and Visio
  • Experience in IT or understanding of technical areas such as application development, infrastructure and IT terminology
  • Demonstrate a creative, proactive, logical and innovative approach to all activities being undertaken
  • Experience with budgeting and/or hardware procurement
5

Skills For Pre-close IT Project Analyst Resume

  • Strong capacity for applying new technologies as related to project management software tools
  • Business analyst experience delivering multiple products from concept to market in an Agile development environment
  • Previous experiences building I/T Infrastructure technology proposals and justifications
  • Previous Planning and Budget experiences
  • Formal IT Infrastructure project experience
  • Two year experience in IT technology
  • Create and maintain good relationships at all levels within the organisation
  • Strong attention to detail as well as able to proactively look at ‘big picture’ for project/customer short and long term goals
6

Skills For IT Project Analyst Resume

  • Experience with MS Project or Clarity (PPM Optics)
  • Demonstrated customer support commitment
  • Demonstrated leadership, initiative and ability to work on complex tasks with limited supervision
  • Demonstrated commitment to quality and knowledge of QA principles
  • Demonstrated organizational awareness, particularly mission and strategic alignment
  • Demonstrated history of successful management of IT projects
7

Skills For Senior IT Project Analyst Resume

  • Demonstrated history of successful documented business analysis of IT projects
  • Solid ability to navigate in a technological environment
  • Three years of formal project management, process improvement and/or change delivery experience
  • Business analysist or technical project management experience
  • Demonstrated ability to capture requirements and implement on time and on budget
  • Self-reliant Individual with demonstrated ability to quickly add value to an organization
  • Experience with SDLC methodologies (Agile, Waterfall)
  • Experience with project analysis
  • Experience with technical work on DoD or DON IT, information systems, and communications
8

Skills For IT Project Analyst, Change Manager Resume

  • Experience as a user of the project and portfolio management functions of ServiceNow
  • Experience with IT projects
  • Experience with project management activities necessary to implement large scale, complex systems
  • Identifying, reporting on, and correcting project deficiencies, including performing project risk assessments
  • Eliciting and documenting business cases for software development projects
  • Scheduling Professional (PMI-SP) certification and/or Risk Management Professional (PMI-RM) certification by the Project Management Institute (PMI)
9

Skills For IT Project Analyst Co-op Resume

  • Documenting current and future business processes
  • Participating in project design
  • Evaluating plans for compliance with standards in IT architecture, policies, and guidelines
  • Building, developing, and growing business relationships vital to the success of projects
  • Evaluating qualifications of potential contractors, and monitoring contractors for conformance to contract requirements
  • Interfacing with project stakeholders, contractors, and IT staff as necessary to coordinate technical assistance
  • Assessing impact of proposed changes and projects; assess level of effort required to implement
  • Managing software releases or documentation updates; observe procedures for configuration management
  • Managing relationships with stakeholders, external customers, IT staff, administration, and vendor partners
10

Skills For IT Project Analyst O&M Resume

  • Develop and manage the accompanying documentation for each product offering: Troubleshooting Guides, Use cases, agile user stories, and user documentation
  • Develop planning and reporting processes, with input from Project Manager and Management
  • Consult on the use of estimating and reporting tools and techniques
  • Critical thinking and problem-solving proficiency
  • Expertise starting and maintaining relationships across within IS&T and multifaceted business groups
  • Manage the ongoing issues raised by Consumers and Divisions and analysis for a variety of customer-facing patient products and services

List of Typical Responsibilities For an IT Project Analyst Resume

1

Responsibilities For Senior IT Project Analyst Resume

  • Have the ability to generate and / or communicate detailed project status reporting (including critical path impact, dependencies, milestones, resources, cost, work breakdown structures, etc.)
  • Effectively present information and respond to questions from groups of managers, associates, clients, customers, and IT team members
  • Coordinate testing and post production validation to ensure efficient services and optimal system development
  • Follow the MMC “Greater Good” initiatives
  • Promote, instill and demonstrate BB&T’s client service culture and behavior
  • Ensure appropriate identification of root causes through effective use of data analysis tools and techniques when needed
2

Responsibilities For IT Project Analyst, Change Manager Resume

  • Risk Management/Assessment experience
  • Drive the implementation of new or improved processes and solutions as needed; this can include scheduling meetings, documentation and training
  • Automate risk reporting for GITO organization and enable teams to be proactive
  • Ensure all GITO departments are compliant across a multiple of items, for example training, time entry, incident tickets and risk findings
  • Be GITO working lead for Global Technology Operations or Global Technology initiatives that need execution support
  • Provide Project Managers with feedback and guidance pertaining to data quality
3

Responsibilities For IT Project Analyst Co-op Resume

  • Document, maintain and publish project training and knowledge artifacts and related communication
  • Document, maintain and publish operating procedures
  • Document, maintain and publish the annual PMO governance and financial reporting calendar
  • Manage small to mid-size IT projects through planning phase activities (charter/scope, requirements, design, cost and schedule estimation)
  • Manage small to mid-size IT projects through delivery phase activities (build/development, testing, delivery, risk/issue management, status communication)
  • Prepare for and facilitate meetings with Government Product Manager and technical team supporting crisis management application
4

Responsibilities For IT Project Analyst O&M Resume

  • Facilitate management of working group of end users from various stakeholder organizations throughout the enterprise
  • Prepare documents for project and financial audits. Tracking vendor and contractor contracts with compliance for human resource, process and procedures
  • Assist with creating processes and procedures for assigned tasks, and regularly engage in unique assignments
  • Tech Savvy - Utilizes advanced tools and emerging technologies to assist in daily projects
  • Have the ability to work in a matrix environment across cross functional teams
5

Responsibilities For Pre-close IT Project Analyst Resume

  • Track project progress against established baselines of budget and timelines, produce required management reports, oral and/or written status reports to administration, project sponsors, and stakeholders as needed
  • Consults with, advises, and directs cross-functional teams to define, launch, and drive strategic business initiatives through entire project lifecycle, ensuring that all technical, financial and time elements are met or exceeded
  • Develops detailed project plans which identify timeline(s), key issues, recommended approaches, performance metrics and resources required; revises plans as appropriate to meet changing needs and requirements
  • Works with team members to understand problems, acts as liaison, problem solver, and facilitator, escalates problems as necessary
  • Acts as a cross-divisional advocate who is engrained in the project
  • Maintain project SharePoint site content
  • Track project financials and forecasts
  • Provide systems support and administration (SharePoint project inventory, knowledge repository, collaboration, platform, etc.)
6

Responsibilities For IT Project Analyst Resume

  • Provide support to Project Managers
  • Create, maintain and publish key reports and data
  • Provide performance analysis of project and financial data
  • Document, maintain and publish the monthly PMO operations calendar
  • Administer PMO SharePoint sites and content
  • Manage small to mid-size IT projects through close out phase activities (transition to operations, archive of key documentation)
  • In conjunction with the Government Product Manager, develop a project management plan for a crisis management application
  • Work with Business Analyst to elicit and document application vision/concept of operations
7

Responsibilities For Senior IT Project Analyst Resume

  • Develop briefings for management communication of objectives and vision
  • Coordinate and document development schedule using Sprint milestones and roadmap, working in conjunction with Scrum Masters, Business Analysts, and Government Product Manager
  • Develop and implement communications plan
  • Create general graphics and assist Government Product Manager and PMO with executive briefings
  • Communicate team progress and dependencies with other teams
  • Familiarity with Agile / Scrum practices
  • Able to work collaboratively with all members of software development team
8

Responsibilities For IT Project Analyst, Change Manager Resume

  • Develop clear and attainable project objectives, build project requirements, and manage constraints of cost, time, scope, and quality
  • Develop project plans and manage project execution
  • Receives and evaluates ideas and processes; conducts research and partners with Subject Matter Experts (SME) to fully analyze the cost & benefits of each submission coupled with proposed recommendation
  • Partners with key corporate and banking unit administrators to assist in preparation and the presentation of respective initiative(s) to the Executive Management Committee (EMC) and other senior leaders within the organization
  • Monitors and tracks the progress, changes, and results of implementations realized by stated initiative/project; monitors revenue growth/loss resulting from pricing and expansion strategies
  • Organizes data, generates various reports and models; effectively interprets and translates data in multiple formats
  • Develops content for communication strategies across multiple lines of business; develops and supports communication tools
  • Responsible for multiple facets of financial analytics including but not limited to designs, develops, evaluates financial documents, spreadsheets, invoices, vendor contracts for IT, and interact with business functional areas including finance, human resources, etc
  • Develop weekly, monthly reports for production control metrics
9

Responsibilities For IT Project Analyst Co-op Resume

  • Analysis of change management and release management packages for CAB compliance and production go-live for maintenance and project activities
  • Participate in or lead the CAB meetings and preside as one of the approvers for production and maintenance for project go-live
  • Develops the project approval documentation, integrated project plan, resource plan, contingency plan, and related project management artifacts
  • Assigns responsibilities and coordinates the activities of the team, including vendors and contractors Prepare financial forecasts and provide on-going reconciliation of resources and other related project expenditures
  • Directs the formation, execution and closeout of the assigned project so it meets project specifications and requirements and is delivered within budget and schedule
  • Collaborate with project stakeholders to develop business requirements and user stories Partner with business sponsors to define success metrics and criteria
10

Responsibilities For IT Project Analyst O&M Resume

  • Facilitate all operational checkpoint activities throughout the lifecycle of projects Assess and resolve all high priority project risks as they are encountered
  • Ensure all projects adhere to project methodology compliance standards set by the company Continually update relevant business stakeholder of project status and periodically publish project status reports
  • Create or assist in maintaining project related artifacts and documents (including charters, timelines, status reports, agendas, and meeting minutes)
  • Serve as a subject matter expert to regularly brief key stakeholders on different aspects of assigned initiatives
  • Elicit, define, document, analyze, translate, and implement business requirements for finance related IT enhancements across business applications
  • Manage a project or enhancement scope, acceptance and implementation from start to finish
  • Lead and facilitate project management lifecycle for GSIT SDRs and Action Requests
  • Resource Planning: to work with management to coordinate and facilitate resources needed for testing / QA / Post Implementation review of various development requests
  • Implement established quality management methods, techniques and tools to drive project quality (e.g., quality metric reporting)

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