IT Business Sys Analyst Resume Sample
Lulu Zemlak
99335 Zoey Cape,
San Francisco,
CA
+1 (555) 188 5945
Work Experience
Senior IT Business Sys Analyst
05/2018
-
PRESENT
Detroit, MI
- Work experience in an application development and/or systems analysis role or equivalent combination of transferrable experience and education
- Strong understanding of integration points of assigned business/systems and processes
- Proficient in requirements gathering methodologies and the SDLC
- Understanding of a variety of architecture standards and ability to apply them in their design work
- Extensive knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
- Experience with business requirements and business process analysis to ensure IT solutions meet the business needs
- Experience managing multiple priorities and ability to facilitate adoption of changing priorities
- Thorough industry knowledge in related business area and understanding of impact on the organization
IT Business Sys Analyst
05/2011
-
04/2018
San Francisco, CA
- Demonstrated negotiation skills and ability to build relationships
- Excellent communication skills including ability to explain complex technical concepts in a clear and concise manner to audiences with diverse knowledge base
- Demonstrated experience as a Business Systems Analyst with SQL and data analysis level expertise
- Prepares high level proposals that identify viable options to address the client’s needs. Works with appropriate parties to gain approval of proposal and initiate work
- Work experience in an application development and/or systems analysis role or equivalent combination of transferrable experience and education
- Thorough knowledge and working experience with U65 and O65 Consumer Enrollment integrations, controls, and reconciliation
- Experience with Member and Group enrollment processes
- Experience with Billing, Accounting and supporting processes
Senior IT Business Sys Analyst
06/2008
-
04/2011
Detroit, MI
- Familiarity with CMS and ACA regulations
- Extensive experience with variety of enrollment and billing file formats including HIPAA, and proprietary file formats
- Knowledge of CMS standard file layouts including Daily Enrollment and maintenance files, Monthly Audit and Reconciliation files, Monthly Membership and Premium Details
- SQL skills for both Oracle and DB2
- Extensive knowledge of the FFM enrollment process
- Continuous experience as lead BSA for web application development using one or more of the listed technology stacks – Drupal with LAMP, J2EE with widely used MVC framework, Salesforce development platform
- Experience as lead BSA for ETL application development using industry standard ETL and analytics tools
Education
National American University - Rio Rancho Campus
2002 - 2007
Bachelor's Degree in Information Technology
Professional Skills
- Demonstrated negotiation skills and ability to build relationships and excellent communication skills
- Strong presentation, communication (written and verbal) skills, and interpersonal skills
- Proven ability leveraging analytical and problem-solving skills in a fast paced environment
- Demonstrable experience training/mentoring/grooming less experienced analysts
- Hands on experience configuring Salesforce, including workflows, process builder, validation rules, and security controls
- Demonstrated experience performing data analysis using SQL
- Exceptional analytical, problem-solving, and conceptual skills
How to write IT Business Sys Analyst Resume
IT Business Sys Analyst role is responsible for negotiation, software, finance, training, integration, database, security, architecture, analysis, reporting.
To write great resume for it business sys analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Business Sys Analyst Resume
The section contact information is important in your it business sys analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Business Sys Analyst Resume
The section work experience is an essential part of your it business sys analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it business sys analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it business sys analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Business Sys Analyst resume experience can include:
- Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
- Proven experience with conducting highly complex data analysis and summarizing the data into an understandable format for all levels and audiences
- Demonstrated experience working as a liaison to QA testers to assist with the development of test plans, and coordinate the resolution of defects
- Demonstrated experience working as a liaison to the Business to gather requirements and ensure all acceptance criteria is met
- Work experience in a Business or Systems analysis role or equivalent combination of transferrable experience and education
- Experience designing and building systems with "wizard" or "guided resolution" interfaces that assist users in completing manual tasks
Education on an IT Business Sys Analyst Resume
Make sure to make education a priority on your it business sys analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it business sys analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Business Sys Analyst Resume
When listing skills on your it business sys analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it business sys analyst skills:
- Excellent listening, understanding, and verbal/written communication skills
- Effective group presentation skills for driving workshops, training, etc
- Exceptional technical skills using tools such as SDLC, VISIO, etc
- Data Analysis and mapping skills
- High critical thinking skills to proactively evaluate alternatives and present solutions that are consistent with business objectives and strategy
- Work experience in systems analysis role or equivalent combination of transferrable experience and education
List of Typical Experience For an IT Business Sys Analyst Resume
1
Experience For Senior IT Business Sys Analyst Resume
- Experience using SQL Navigator or TOAD to query Oracle Databases
- Experience with the Quest Claim Exception System (which includes Entry Exception Claims, Held Claims, Tracking Cases, Quest Batch Jobs,
- Workflow Routing/Prioritization, Performance Guarantees, and Business Process Automation (BPA) Modules which automate claim repair
- Strong understanding of integration points of business and systems processes
- Work experience in an application development, testing, and/or business/systems analysis role
- Experience leading team of Analysts
- Work experience in an application development, testing, and/or systems analysis role
- Experience with claims processing, including 837 claim transactions
- Experience with Top Down Systems Client Letter
2
Experience For Adv IT Business Sys Analyst Resume
- Experience with the Medical Records Management (MRM) process in Quest
- Writes or assists with writing test conditions, scripts, and/or scenarios. Participates in testing
- Proficient in requirements gathering methodologies and SDLC
- Actively participates in project meetings. Leads requirements gathering sessions
- Knowledge of data landing, data architecture, UI and ETL processes
- Proficient in business and system requirements gathering methodologies and the SDLC processes
3
Experience For IT Business Sys Analyst Resume
- Rich ERP planning knowledge
- Project management and consulting
- Knowledge of SQL, Database warehousing, DB2, Oracle and Metadata hub
- Drives business architecture design (including Business Process), capability roadmap development and strategy development for the domain (15%)
- Industry knowledge in related business area
4
Experience For Senior IT Business Sys Analyst Resume
- Demonstrated experience gathering business requirements and authoring various documents including or equivalent to Business Requirement Document (BRD), Functional Requirement Specifications (FRS), Functional Design Document (FDD),Technical Design Document (TDD), or User Stories including Acceptance Criteria
- HIPAA 5010 standards and regulations, ICD-10
- Experience with the Diamond Claims Processing System, BCBS Enterprise Gateway, PAIS/AIS Webservice components, EB (Eligibility & Benefits), MC (Medical Clearance), Claim Status, and FEMS (FEP Web Services), and Diamond’s Claim Services
- Knowledge of BCBSF’s change management process
- Work experience in an application development and/or business/systems analysis role or equivalent combination of transferrable experience and education
- Communicate highly complex business and technical information clearly and articulately for all levels and audiences
- Documents business requirements that capture business needs and process scenarios. Researches, documents and clarifies process and workflow questions
- Manages and documents all changes to business requirements throughout a project or initiative
5
Experience For Adv IT Business Sys Analyst Resume
- Identifies opportunities for application enhancement for future upgrades
- Coordinates, produces and distributes business documents such as reports, system and process documentation
- Provides guidance to assigned client areas to facilitate understanding of use and implications of technology solutions, formulates recommendations for systems users to enable continuous improvement
- Experience with Scrum theory, rules, and practices
- Experience designing dashboard, monitoring, alert & notification systems that are triggered based on inventory changes
6
Experience For IT Business Sys Analyst Resume
- Experience designing inventory related databases and inventory management reports
- Solid SAP/ERP integration knowledge of core modules
- Work experience in an application development and/or systems analysis role
- Manage and coordinate creation through completion of SRT (Service Request Tool) requests
- Scrum Master knowledge and certification
- Knowledge of agile methodology and frameworks like Scrum, Rally, and Kanban
- Leads projects with the highest levels of risk, complexity, budget dollars and impact to the business – from initiation/planning phase through post-implementation warranty phase
7
Experience For Senior IT Business Sys Analyst Resume
- Provides oversight as well as serves as the functional and technical lead during development and implementation
- Collaborates with IT Business Architects to develop architecture designs (including Business Process), capability roadmaps and strategy approaches, including conducting complex ROI analysis
- Responsible for leading/facilitating business and system requirements gathering and determining technical impacts, including the development of technical design document (TDD), flow charts, work flow tables, mapping documents, integration specifications and provides system training
- Reviews and clarifies user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
- Possesses extensive understanding of our Customer Service core business processes and technical functionalities and has the ability to effectively communicates technical issues and solutions in non-technical terms to the Business
- Produces detailed functional requirements, including non-functional requirements
- Knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support our customer service capabilities, along with associated impacts to the business processes
8
Experience For Adv IT Business Sys Analyst Resume
- Leads the evaluation of existing Business & System Processes and is able to identify opportunities to improve existing inventory management processes, functionality and workflow
- Experience in evaluating manual processes and identifying ways to systematically automate steps, or systematically facilitate manual steps in order to streamline processes
- Monitors system implementation ensuring user satisfaction and is hands-on in support of implemented solutions
- Provides oversight for the development of user acceptance criteria, test plans and test cases
- Execute business process analysis; advocate best practice process redesign with relevant business partners
9
Experience For IT Business Sys Analyst Resume
- Heavy collaboration with business and IT staff (internal and external)
- Apply ERP expertise to identify and exploit new process improvement opportunities in the organization
- Independently document all relevant solutions
- Interpret, analyzes, and delivers business reports
- Thorough industry knowledge of claims adjudication process
10
Experience For Senior IT Business Sys Analyst Resume
- Acts as the design lead working with development lead/technical architect to layout technical design. Reviews and clarifies user stories and user acceptance criteria with the stakeholders to support design (10%)
- Assumes the role of product owner as necessary (10%)
- Leads the development of system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training (10%)
- Develops an extensive understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit (10%)
- Experience with the oil and gas industry
- Displaying Technical Analysis
List of Typical Skills For an IT Business Sys Analyst Resume
1
Skills For Senior IT Business Sys Analyst Resume
- Strong formal and informal communication, interpersonal and customer service skills
- Work experience in an application development and/or systems analysis role or equivalent combination of transferable experience and education
- Experience using Agile methodology Health care industry related experience
- Demonstrated experience as a business systems analyst
- Prior experience as a Scrum Product Owner or Scrum Master
- Runs Agile meetings including capture and coordination of user stories including prioritization and tracking
- Experience performing data mapping and crosswalks
2
Skills For Adv IT Business Sys Analyst Resume
- Experience with Windows server management including bot not limited to WSUS, Active Directory, DNS, Antivirus, NTP, resource provisioning, etc
- Experience with forecasting effort and time frames for developing system capabilities
- Experience designing and building lightweight interfaces that only show the relevant information for the task at hand
- Experience with Enrollment and Billing Systems such as Nasco, RBMS or Sapphire
- Experience with related programming languages (VBscript, Structured Text, .NET, Python, VBA, REST APIs, Ladder Logic, Function Block Diagrams, SQL)
3
Skills For IT Business Sys Analyst Resume
- Salesforce Field Service Lightning experience (Nice to have)
- Thorough understanding and experience with enrollment data
- Experience using SDLC, Waterfall and Agile methodologies
- Experience using Waterfall and Agile SDLC project methodology
- Experience with end to end testing
- B.E/ B. Tech/MCA 3 - 5 years of experience working with an enterprise level Web implementation is required
- Co-ordinate the User Acceptance testing with business and PMO and discuss with business to prioritize bugs
- Experience using Service Manager
- Experience communicating highly detailed and technical financial information in a concise and understandable way to all levels of the organization
4
Skills For Senior IT Business Sys Analyst Resume
- Advanced SQL and database management experience
- Experience with OPC
- Experience in the oil and gas industry and/or SCADA
- B.E/ B. Tech/ MCA with 4-7 years of experience in Oracle Business Systems
5
Skills For Adv IT Business Sys Analyst Resume
- Proven ability to learn new technologies and business processes quickly & accurately
- Experience leveraging and configuring AppExchange products to develop a solution
- Experience using Salesforce to develop business solutions
- Experience collaborating with business stakeholders
- Demonstrates flexibility and willingness to do what it takes to get the job done
6
Skills For IT Business Sys Analyst Resume
- Drive and desire to learn and grow both technical and functional skill sets
- Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
- Financial Force PSA experience (Nice to have)
- Experience query Oracle Databases
- Experience with Jiva or other care domains
7
Skills For Senior IT Business Sys Analyst Resume
- Developing new techniques and / or improving existing processes
- Understanding of Commercial and Medicare products and supporting systems and processes
- Understanding of authorizations and appeals workflow
- Understanding of case management and episode workflow
- Understanding of care systems and authorizations
- Working knowledge of various databases and servers
8
Skills For Adv IT Business Sys Analyst Resume
- Understanding of Software as a Service (SAAS) Agreements
- Understanding of SDLC Lifecycle/Project Management Methodologies and PLC
- Understanding of a variety of architecture standards and ability to apply them in design work
- Responsible for developing, conducting, and coordinating related training
- Responsible for leading/facilitating business requirements gathering and determining technical impacts (10%)
- Business acumen, specifically in leveraging dollars (making money or controlling costs)
- Conducts requirements gathering, user acceptance testing, making recommendations based on information collected
- Remediates application system issues through appropriate troubleshooting, incident-, change and problem-management standards using ServiceNow
9
Skills For IT Business Sys Analyst Resume
- Evaluates, develops and implements new application systems, developing technical requirements following standards for software development lifecycle
- Participate in key meetings with internal business stake holders including requirement sessions, system demos, and end user training
- Facilitates communication between the IT organization and assigned business area(s) including educating IT on the direction of the business
- Provides oversight as well as serves as the functional and technical lead during development, implementation, and testing of highly complex projects (20%)
- Proficient with Data warehousing
- One Consulting Cloud Certification (Preferably Service)
- Knowledgeable about IVR, call routing, WFM, and self-service capabilities and technical designs
10
Skills For Senior IT Business Sys Analyst Resume
- Knowledge of various enrollment and billing processes, systems and vendors (e.g., RBMS, HPS, NASCO/Members Edge, BillTrust, LSV/UCD Dental, O'Neil, etc.)
- Knowledge of a medical service authorization process and subsequent claim/authorization matching processes
- Testing and quality assurance
- Work successfully on cross functional teams in a matrix environment including outsourced teams
- Acts as an expert in the business units supported, as well as, an understanding of the IT organization's systems and capabilities
List of Typical Responsibilities For an IT Business Sys Analyst Resume
1
Responsibilities For Senior IT Business Sys Analyst Resume
- Possess understanding of application outsourcing support agreements and experience executing within those support agreements working directly with an outsourced team
- Communicates complex technical concepts simply and effectively to nontechnical team members
- Hands on experience using Oracle ICS and MFTCS for ERP fusion integrations
- Advanced knowledge/experience with Excel, Word, and Power Point capabilities
- In a technical analyst role including responsibility for leading JAR/JAD sessions
- Uses critical thinking to evaluate information in order to make important decisions
- Leads the production of detailed functional requirements and/or user stories, including non-functional requirements (5%)
2
Responsibilities For Adv IT Business Sys Analyst Resume
- In-depth knowledge of health claims processing
- Communicate technical material to both technical & non-technical audiences, including Senior Management
- Learn new tools/technologies to deliver solutions based on business requirement
- Builds, maintains, and manages stakeholder relationships; educates the IT organization on the direction of the business
- Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions; understands and develops appropriate business models to represent business requirements and meet business needs. Understands the difference between a requirement and a desire or want
- Assists in the business process redesign and documentation as needed for new technology; ensures technology solutions are in compliance with and uphold organizational standards. Develops business models to represent requirements, such as use cases, business process flows, data flow diagrams, etc
3
Responsibilities For IT Business Sys Analyst Resume
- Obtains, captures, and validates needed information from stakeholders to form requirements through various analysis techniques. Translates high level business requirements into functional specifications for the IT organization. Responsible for requirements management, approval, change, and traceability
- Maintains a current knowledge base and understanding of technological trends; uses IT knowledge base to bring solutions to business units supported and enhance the enterprise's competitive edge
- Works on multiple projects as a project team member, occasionally as a project leader; evaluate and identify project complexity, assumptions, constraints, and dependencies
- Provides input toward annual budget analysis and cost management Corporate Application area including projects, ongoing maintenance, support and licensing
- Participates in planning sessions with business units to improve business processes
- Provides technical direction and training to junior level team members
- Conducts systems analysis with a focus on business process models and use cases
- Serves as the subject matter expert and business partner between IT Application and Infrastructure team(s) and business/end-user team(s)
4
Responsibilities For Senior IT Business Sys Analyst Resume
- Translates business requirements into technical specifications to formulate technical solutions that conform to best practice standards
- Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align IT solutions with business initiatives
- Uses best practices and knowledge of internal or external business issues to improve products, services or processes
- Solve problems and offer solutions to improve performance and efficiency
- Applies best practices and knowledge of internal/external challenges to improve services
- Self-motivated to reach results
- Understands and adheres to Williams’ Project Management methodology
5
Responsibilities For Adv IT Business Sys Analyst Resume
- Work with internal business users to gather, understand, and define business requirements
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for business requirements
- Work collaboratively with other Business Analysts whenever needed to design a cross-functional solutions to meet the business requirements
- Evaluation of the AppExchange products, or other cloud-based technologies
- Collaborate with developers and QA team to implement, test and verify that solutions
- Provides oversight for the development of user acceptance criteria, test plans and test cases. Oversees functional/user testing (User Acceptance Testing) and accountable for user sign off of changes (5%)
- Oversees the monitoring of system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting (5%)
- Knowledge of backend services/webservices capabilities that support customer service technical operations/systems
6
Responsibilities For IT Business Sys Analyst Resume
- Knowledge of Under 65 and/or Group Market Segments
- Systems level integration Process flows
- Experience with the Quest Claim Exception System (which includes Entry Exception Claims, Held Claims, Tracking Cases, Quest Batch Jobs, and Business Process Automation (BPA) Modules which automate claim repair
- Experience with multiple EMB systems/processes
- Hands on experience with Oracle BIP queries(table details) to extract data from Oracle Fusion Systems(HCM,SCM,Fin,LogFire,OTM,GTM etc)
- Knowledge of the Jiva system
7
Responsibilities For Senior IT Business Sys Analyst Resume
- Implementation experience on the Oracle cloud in any of the following areas – Finance Cloud, Supply Chain Cloud(OM, Planning Central, Procurement), OTM,GTM, Logfire
- Knowledge of ODICS for batch integrations
- 6+ yrs in related field
- Related work experience or equivalent combination of transferable experience and education. Experience Details: Application development and/or systems analysis role
- Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
- Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
8
Responsibilities For Adv IT Business Sys Analyst Resume
- Salesforce Platform App Builder Certification
- Advanced expertise with ClearSCADA
- Advanced expertise with Autosol and Kepware
- Knowledge of the industry's standard business practices, products, and services
- Knowledge of information system development strategies
- Work across cross domain segment dependencies with business clients, BRM(s), report out metrics, usage stats & handle social media issues communication
9
Responsibilities For IT Business Sys Analyst Resume
- Knowledge of the SDLC process both Waterfall and Agile methodologies
- Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support Contact’s initiatives and/or systems
- Knowledge of Java, JavaScript, C#, REST, SOAP, JBoss, Drools or PL/SQL
- Work experience in an application development, testing, and/or business/systems analysis role or equivalent combination of transferable experience and education
- Work experience in an application development, testing, and/or business/systems analysis role or equivalent combination of transferrable experience and education
- Proficient with Claims knowledge
- Work experience in an application development, testing, and/or systems analysis role or equivalent combination of transferrable experience and education
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