IT Engineer Resume Sample
Rhea Mills
556 Levi Lodge,
Los Angeles,
CA
+1 (555) 870 8211
Work Experience
Senior IT Engineer
09/2016
-
PRESENT
Boston, MA
- Fluent written and oral English language skills are essential
- Experience interacting with traders and their management
- General knowledge of Capital Markets products, including Swaps, Options and other Derivatives, Structured Products and Exotics would be an advantage
- Experience in interfacing and reconciliations between systems
- Strong hands-on working experience on Murex configuration & environment management, including release, packaging and deployment
- Drive increased efficiency across the teams, eliminating
- Experience in platform specific development languages and tools
- Create documentation and SOP’s
- Design and develop Oracle applications’ modules extensions and customizations in Oracle E-Business Suite using SQL, PL/SQL, Forms, Workflow, and OA Framework
IT Engineer
03/2013
-
08/2016
Boston, MA
- Manage the IT Helpdesk ticket queue for the EMEA timezones
- Administer G Suite (Google Apps), Microsoft Active Directory, Okta, and other corporate software tools
- Provide meeting, A/V, and web conferencing support
- Manage our local and remote printers
- Support iOS and Android devices
- Provide support for VoIP services
- Strong Analytical & functional design skills
- Effectively present information, respond to questions, prioritize tasks, and communicate in a professional and timely manner in a team environment
Junior IT Engineer
02/2007
-
02/2013
Dallas, TX
- Scale the solution to the client’s goals and budget
- Partner with business and/or business analysts to analyze and understand the organization’s information technology needs
- Lead team towards the development of new solutions, processes, tools, systems that have company-wide and possibly industry-wide impacts
- Provides consultation and advice to engineers and management regarding work functions, processes, methods, procedures, and tools. Develops and delivers technical and process training in areas of expertise and innovative areas of technology
- Maintains an industry-wide perspective on emerging and evolving technologies and implementations, in order to ensure corporate directions/strategies
- Document the infrastructure, procedures, SOP’s and processes
- WINS, DNS, & DHCP and TCP/IP networking layers
- Provide IT Support in a mixed Mac OS X, Microsoft Windows 7/10 and Linux environment
- Manage the new hire on-boarding process: setup accounts and equipment for new employees and provide user training
Education
Virginia Tech University - Northern Virginia Center
2001 - 2006
Engineer's Degree in Computer Science
Professional Skills
- Excellent communication skills with strong teamwork, analytical skills, and attentiveness to detail
- Customer facing skills: to develop strong relationships with customers and external suppliers, gaining trust and confidence through key skills
- Strong computer networking skills and organizational skills
- Proven analytical, problem-solving, and decision-making skills with superior oral and written communication skills
- Strong analytical skills, including experience troubleshooting software and system issues
- Highly-developed interpersonal skills; both written and verbal communications skills
- Solid planning and organization skills; establish priorities, anticipate problems, determine completion dates, manage time effectively
How to write IT Engineer Resume
IT Engineer role is responsible for analytical, troubleshooting, technical, interpersonal, organization, networking, english, analysis, customer, planning.
To write great resume for it engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Engineer Resume
The section contact information is important in your it engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Engineer Resume
The section work experience is an essential part of your it engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Engineer resume experience can include:
- Good communications, influencing, analysis and presentation skills both written and verbal skills; with excellent phone manner
- Possess creative problem-solving skills and excellent troubleshooting/debugging skills
- Leadership and interpersonal skills. Demonstrated experience in problem documentation and escalation. Ability to handle high stress environments
- Excellent customer service skills. Ability to manage and prioritize multiple tasks
- Demonstrated experience in effectively managing projects in a cross-functional environment. Ability to modify and create scripts (powershell, VB, batch)
- Essential: Excellent client management/resolution, problem solving, debugging/troubleshooting skills
Education on an IT Engineer Resume
Make sure to make education a priority on your it engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Engineer Resume
When listing skills on your it engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it engineer skills:
- Consultancy competences, communication and teamwork skills, mandatory good written and verbal communication skills in English
- Demonstrated experience in effectively managing projects in a cross-functional environment
- Strong skills and experience in Windows Server / Domain / Scripting and VMWare(ESX Platforms),
- Excellent communication skills and experience writing technical and business specifications
- Proven effective virtual teaming skills
- Excellent documentation and strong written skills
List of Typical Experience For an IT Engineer Resume
1
Experience For Senior IT Engineer Resume
- Strong debugging, troubleshooting and analytical skills
- Proven incident and problem solving skills (troubleshooting) with an emphasis on a timely resolution
- Good understanding in programming skills and database structures
- Good troubleshooting skills, including but not limited to TCP/IP stack protocol analysis, wireshark, application layer protocols and regex
- Solid Windows Server troubleshooting skills
- Experience in presentation software skills
- Good interpersonal and troubleshooting skills
- Advanced communication, documentation, prioritization and change management skills
2
Experience For Lead IT Engineer Resume
- Effectively prioritize and manage a Ticket Queue for the respective site
- Good communications and interpersonal skills with business & IT ; able to work in a team
- Excellent communication skills, work ethic, and the ability to work well individually as well as in a team environment
- Good interpersonal skill, strong analytical power and self-motivated
- Strong interpersonal skills to resolve problems in a professional manner, negotiate and create consensus
3
Experience For IT Engineer, Senior Resume
- Able to effectively prioritize incoming projects and meet critical deadlines
- Strong problem identification, problem definition and problem solving skills
- Strong problem solving skills with “can-do” attitude
- Have strong analytical, organizational and problem-solving/ decision-making skills
- Have proven the ability to work effectively in a team setting as well as independently with minimal guidance
- Very strong skills in problem source identification, problem management and problem resolution
4
Experience For F-it Engineer Resume
- Strong debugging and analytical skills to troubleshoot production issues
- Communicating effectively and professionally with upper management and vendors
- Scripting skills in Python/Perl/Shell
- Organizing, planning, and prioritizing work- Developing specific goals and plans to prioritize, organize and accomplish work results
- Solid theoretical knowledge and hands on experience configuring, troubleshooting, optimizing and managing most of the following hardware/software technologies
- Demonstrated experience installing, operating and troubleshooting a variety of open source technologies
- Demonstrated experience in documenting, designing and maturing processes in an enterprise environment
5
Experience For Managed IT Engineer Resume
- Proven experience quickly learning new technologies, installation, operation, and troubleshooting infrastructures
- Strong Experience with best practices for self-monitoring and measuring the health, performance and availability of the Splunk platform
- Develop basic research skills for current and emerging trends in the computer industry and be able to apply them to the business needs
- Demonstrated knowledge and experience with BMC Control-M suite of products on Distributed environments or equivalent scheduling software
- Efficient computer skills, including MS word, MS excel …
- Strong focus on driving revenue and a good financial acumen
- Demonstrated ability to work efficiently, prioritize workflow, meet demanding deadlines, and manage projects in a fast paced development environment
- Proven experience in a security-engineering role for a medium to large enterprise environment
6
Experience For Principal IT Engineer Resume
- Technical skills need to be well rounded ranging from operational support through to application deployment and script development
- Good knowledge and hands on experience with most Cisco products. (routers, switches, wireless, etc.)
- Intermediate English verbal and written communication skills
- Experienced Application Administrator with sound experience in web technologies
- Established strategic and critical analysis skills
- Communicate closely and effectively on status of projects and goals with IT management
7
Experience For Onsite IT Engineer Resume
- Able to present innovative ideas effectively
- Creative thinking with high problem solving skills
- Time Management — Managing one's own time effectively
- Hands-on and deep APM experience in a diverse and complex infrastructure with 3+ years’ experience working on APM architecture and design
- Experience of related experience
8
Experience For Field IT Engineer Resume
- Demonstrated self-starter with experience successfully working independently
- Strong Knowledge & hands-on experience working with VMWare and Oracle Database Administration
- Strong Experience with all of the varying knowledge objects within Splunk. Search with SPL, dashboards and alerts
- Strong Experience deploying Splunk apps and add-ons
- Strong Experience with various data format structure including syslog, JSON, xml, raw and unstructured machine data
- Any other Cisco or other networking technology knowledge or skills
- Possess functional knowledge and skills reflective of a competent practitioner with the ability to deliver on work of high technical complexity
- The desire to “automate everything” combined with the ability to rapidly learn the technical skills necessary to do so
- Demonstrated experience with Splunk and PCF (syslog drain, Firehose Nozzle)
9
Experience For Plant IT Engineer Resume
- Demonstrates a fundamental understanding of Dimension Data processes and a solid understanding
- Working experience with HP Site Scope and HP LoadRunner scripting
- Understanding and experience working with Meraki Security Appliances, Switches, and Access Points
- Working experience with BMC Portal/Patrol, BMC ProactiveNet Performance Manager (BPPM) and BMC TMART
- Working experience with SolarWinds Orion Network Performance Manager
- Contributing to software validation activities
- Willing to operate in a large location
10
Experience For Laboratory Systems IT Engineer Resume
- Troubleshooting experience in applicable vendor (Genesys, TantaComm, Eckoh) solutions
- Understanding of modern and risk based validation executions
- Understanding of ‘Infrastructure as Code’ – exposure to configuration management tools would be good
- Seeking someone with Unix/NT server along with networking and database experience
- Experience implementing, maintaining, configuring, and troubleshooting IT applications
- Experience in maintaining and operating tools in a large enterprise or carrier environment for monitoring, surveillance, provisioning, and/or development
- Experience administering Voice Gateway technology including call routing, Trunking and DID ranges
List of Typical Skills For an IT Engineer Resume
1
Skills For Senior IT Engineer Resume
- Knowledge and competency in core hardware and computer system technologies, including installation, configuration, diagnosing, preventive maintenance and LAN/WAN networking
- Excellent English and Spanish language skills (both in writing and speaking)
- Strong logic analysis skills in coding structure and data mining
- Excellent troubleshooting, analysis and problem-solving skills
- Good critical thinking skills while solving problems efficiently
- Strong technical problem solving, teamwork and communication skills
- Good knowledge of banking products and related regulatory requirement, and solid experience of regulatory system support, such as PBOC, CBRC and SAFE
- Experience with C programming, SystemC, Verilog, VHDL, Verilog-A, Verilog-AMS, Perl, Python, TCL, SKILLS
- Strong reporting skills, to include Microsoft Excel
2
Skills For Lead IT Engineer Resume
- Strong programming and analytical skills,
- Strong troubleshooting skills (know which log files, how to read/interpret the recorded events)
- Strong Executive level oral and written communication skills. Ability to influence technical discussions and decisions at Director level and above
- Strong analytical skills and technical capability
- Strong communication skillset along with ability to solve critical issues across multiple business teams and drive issues to resolution
- Demonstrate a willingness to independently learn and improve skills
3
Skills For IT Engineer, Senior Resume
- Strong Linux Administratrion Skills (Red Hat, CentOS, Ubuntu, Amazon Linux)
- Excellent skills in Laptop and Desktop Hardware Support
- Strong verbal/written communication, interpersonal and facilitation skills
- Strong communication skills and ability to interact with our business, product, and development teams
- Ability self-direct, prioritize, and manage multiple tasks and priorities while under the guidance of experienced staff
- Proven communication skills with internal and external stakeholders
- Strong Virtualization skills – Vmware, Virtual Center
- Very good IT skills in the most popular computer programs, and capabilities of development in high level languages (i.e. python)
4
Skills For F-it Engineer Resume
- Strong verbal and written communication skills to work with clients and team members
- Strong inter-personal, communication and organizational skills and motivated to contribute and do what it takes to get things done
- Demonstrated documentation skills in a large technology environment
- Good interpersonal skills, ability to work with all levels of staff
- Anticipate user requirements and identify and resolve complex problems; strong customer service skills
- Experience in effectively communicating with a broad base of end users and multiple management layers is needed
5
Skills For Managed IT Engineer Resume
- Programming skills (optional)
- Strong customer facing experience including interacting with executives
- Strong understanding and experience with configuring and maintaining Exchange 2010/2013 in an enterprise environment
- Demonstrated experience developing and implementing SLAs
- Attend vendor training/conferences and presentations for continuing skills development
- Experience writing code for COTS and Java/.NET applications, and Testing tools Experience of multiple full release cycles
- Experience writing code for EDI and connectivity platforms and Testing tools Experience of multiple full release cycles
- Good understanding of Linux O/S and experience in writing shell scripts
6
Skills For Principal IT Engineer Resume
- Strong experience providing operational application support for Java-based applications (Core Java , Angular JS, Spring boot)
- Basic system administration skills for servers, storage, and networking devices
- Assure our organization’s risk management, governance and internal control processes are operating effectively
- Advanced PC hardware troubleshooting and support skills
- Strong experience troubleshooting complex voice network quality problems to find long term solutions and optimize integrations between data and voice traffic
- SME troubleshooting skills
- Experience network or operations engineering experience
- 1 – 2 years’ experience in voice and/or data networking experience
7
Skills For Onsite IT Engineer Resume
- Demonstrated ability to solve challenging technical problems with innovative solutions while under the guidance of experienced staff
- 12 years IT related working experience (or University Graduate); Client system hardware and software maintenance and support experience
- Interpersonal communication skills, including problem recognition/avoidance/ resolution
- Strong working knowledge of LAN/WAN technologies & with hands-on experience in mid-size envs
- Work effectively and independently in a fast-paced environment
- Solid experience of Windows Server 2008, 2012, System Center Configuration Manager, Windows 7, Citrix XenDesktop and Citrix Apps
- Highly polished Communications skills
- Intermediate PC application support skills
- Analytical skills (ability to collect, analyze information and solve problems)
8
Skills For Field IT Engineer Resume
- Proven experience as a System Administrator or similar role
- Cisco LAN/VOIP/MS server/AD/DHCP/Symantec BE/MS SQL skills
- Prior experience with SalesForce.com in a business environment
- Proven experience in mission critical IT Operations & End-User Support envs
- Knowledge & experience to operate / manage SAN & associated HW components
- Strong hands-on experience with LAN/WAN/MAN technologies
9
Skills For Plant IT Engineer Resume
- Strong hands-on experience with Cisco ISR routers, Cisco 6500/4500 switches, Cisco ASA 55xx security devices, and Cisco Nexus platform
- Strong hands-on experience with BGP and OSPF
- Hands on experience in migration, consolidation and migration projects
- Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes
- Effectively co-ordinate and organize the day to day operations of the IT Department Deliver customer service in accordance with the agreed SLA’s
- Effectively communicate hardware and software issues with end user’s and customers
- Effectively communicate hardware and software issues with end users and customers
- Work effectively with diverse business users and articulate the substantive issues clearly and concisely to peers, senior management and clients
10
Skills For Laboratory Systems IT Engineer Resume
- Significant project and portfolio management skills
- Significant vendor management skills
- Developing tools for platform (monitoring, validation, testing, integrations)
- Working knowledge or recent experience with scripting languages, application development (java, python, .NET), nice to have
- Working knowledge and programming experience in GL, AP, AR, OM modules of Oracle ERP Financials (R12)
List of Typical Responsibilities For an IT Engineer Resume
1
Responsibilities For Senior IT Engineer Resume
- Excellent customer service and interaction skills
- Demonstrate Vendor Management skillset in coordination hardware replacement under break fix ticket
- Evidence of clear, concise written and verbal communication skills
- Senior level skills in Oracle Solaris, RedHat Linux, and VMware - 8 to 10 years experience
- Apply architect level skills working with customers and team members in particularly difficult and challenging situations
- Solid experience with on-premises and cloud-based Microsoft platforms, including Exchange, Active Directory, Office on Windows / Mac / mobile, OneDrive, etc
- Prior experience with SIP as well as multi-vendor SBC’s
2
Responsibilities For Lead IT Engineer Resume
- Strong working experience in RHEL (6/7) and Oracle Linux (6/7)
- Strong hands-on experience in a Linux environment
- Prior experience with Oracle data environments, SQL, cloud data environments and integration tools like Snaplogic
- Exceptional communicator with communication skills in English
- Proven ability to work in a fast-paced environment with multiple priorities
- Administrative skills on Opera PMS
3
Responsibilities For IT Engineer, Senior Resume
- Simphony POS knowledge and administrative skills
- Demonstrated experience with a fast paced work environment
- Excellent in communication skill, and a team player
- Scripting experience; BASH, Python and PowerShell (highly desired)
- Previous experience managing networking, IP Addressing and Subnetting in large enterprise environments
4
Responsibilities For F-it Engineer Resume
- Extensive experience in defining, deploying and maintaining infrastructure and tools in a hi-tech fast-paced industry (software, semiconductor, IT-services)
- Experience with administering, troubleshooting, configuring and implementation of DNS, DHCP and IPAM devices
- Strong understanding of basic programming practices including variables, loops, objects, and more
- Experience in implementing, maintaining, and supporting
- Experience working with Service Now, understanding performance metrics and custom reporting
- Experience with managing, upgrading, and leveraging advanced features within the Office 365 portfolio of services
5
Responsibilities For Managed IT Engineer Resume
- In-depth knowledge of an experience designing and maintaining large scale routed and switched networks
- Experience in IT Support, desktop support, or general IT engineering including
- Experience with the installation and administration of Microsoft System Center Suite including troubleshooting and problem resolution
- Experience major Microsoft technologies including workstation and server operating systems, Active Directory, Exchange, SharePoint, and SQL Server
- Experience in IT as a Linux/Windows System Administrator/Engineer, including hands on work with the following areas
- Be skillful using at least one kind of programming language (eg. Python, Java, Javascript, C# etc.)
6
Responsibilities For Principal IT Engineer Resume
- Demonstrated operating knowledge of windows 7, 10 ; Microsoft Active Directory ; laptop, desktop, mobile devices and printing technologies
- Experience documenting IT applications and training users
- Use cutting edge technology to perform proactive incident management while working under the guidance of experienced staff
- Incorporate leading-edge technologies and methodologies such as Machine Learning and Analytics to improve the effectiveness of the APM service
- Strong understanding of Windows and/or Mac operating system
- Build strong relationships with the dedicated engineering team in order to help develop and support new and existing capabilities
- Experience with upgrade, patching, monitoring and maintenance
7
Responsibilities For Onsite IT Engineer Resume
- Direct experience with IT and MFG automation systems supporting GMP manufacturing
- Build, maintain and manage strong vendor relationships to coordinate the delivery of IT servicesincluding cabling, hardware, software and other IT supplies
- Experience in performance tuning, load testing, deployments and QA
- Experience performing Predictive, Proactive and Post wireless site surveys using professional grade survey tools (i.e. AirMagnet or Ekahau)
- Attends technical support meetings. Routinely shares ideas for enhancing services, deployments, and improving the customer experience
- Practical experience developing software or meeting operational needs with code and script (JavaScript, PHP, Python, Perl, Ruby, .NET or Java)
8
Responsibilities For Field IT Engineer Resume
- Good common of English reading and writing
- Experience focused on developing/supporting industry standard web and open source technologies
- At least having 8 years or more of working experience
- Skilled in breaking down problems, documenting problem statements
- Solid understanding of TCP/IP required
- Experience in System and Database Administration, User management and security, website hosting and content management
- Work experience in Banking & Financial Sector
- Server Hardware Experience (RAID Configuration, networking, server infrastructure)
9
Responsibilities For Plant IT Engineer Resume
- Develop a strong understanding of the entire application and middleware infrastructure stack
- Work well under pressure and ability to manage competing priorities
- Effective at working in a team environment and independently, as the work dictates
- Professional experience engineering solutions with Exchange server ,Citrix, Virtualization, and AD
- Experience as a technical engineering or support team focused aspects related to technology security
- 2, at least 2 years related working experience
- Able to influence diverse teams and building strong business relationships
- Experience with Service Now ticketing systems to monitor and respond to tickets and tasks promptly
10
Responsibilities For Laboratory Systems IT Engineer Resume
- Demonstrated understanding or qualifications in System Administration related technologies
- Five + years experience administering Sun Solaris, Linus, Windows
- IT experience in a .NET environment and/or working with web services
- Experience with Cloud Native software development and robotic process automation using Mongo DB OR Apache Cassandra OR Hadoop
- Experience working within a large enterprise IT environment
- Strong knowledge of Networking, VolP phone system, and Audio Visual
- Work under pressure, balancing multiple tasks and priorities in a professional manner
- Experience administering DNS system
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