IT Infrastructure Engineer Resume Sample
Tania Gleichner
875 Monique Fork,
Chicago,
IL
+1 (555) 596 3388
Work Experience
Senior IT Infrastructure Engineer
12/2017
-
PRESENT
Dallas, TX
- Performing or coordinating maintenance on Unix systems
- Citrix software installation, configuration, operation, maintenance and troubleshooting
- Liaise with other support teams to address the internal support team’s issues as well as share and adopt best practices being followed
- Proactively communicates with peers and customers. Keeps stakeholders informed by communicating project status, conducting and participating in team meetings, providing presentations, and actively listening to peers’ concerns and suggestions
- Define, document and implement strategy, direction, and architectures for company’s network services team
- Engineer, support and maintenance of company’s Active Directory and Group Policy infrastructure, and Windows core OS
- Train offshore teams on operations’ support procedures, evaluate their performance and take corrective actions
IT Infrastructure Engineer
09/2015
-
10/2017
San Francisco, CA
- Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain
- Serve as technical expert for project teams throughout the implementation of the project
- Translate business requirements and functional specifications into technical requirements that support integrated and sustainable designs for complex or high impact infrastructure systems
- Engage with the customer to accurately gather and analyze project specific requirements
- Competently design and implement recommended best practice solutions for the specific environment
- Demonstrate knowledge and experience in the area of self-service / automation / orchestration to include VIPR and VRA environments
- Demonstrate technology mastery and ownership to ensure reliable, highly available, and highly performing solutions
IT Infrastructure Engineer Con
11/2008
-
07/2015
San Francisco, CA
- Able to provide TCO and ROI for the recommended storage solutions
- Work within a high performance team showing the ability to implement large scale solutions from end-to-end
- Able to provide support of the storage infrastructure as part of a team on-call rotation
- Responsible to enhance and document engineering processes and support procedures for the Infrastructure Storage Team
- Engineer, support and maintenance of company’s storage infrastructure
- Provide level 3 support of the storage infrastructure
- Maintain and manage updates and patches for storage and fabric systems
Education
James Madison University
2003 - 2008
Engineer's Degree in Information
Professional Skills
- Strong analytical skills, ability to research and test solutions, strong planning and project coordination skills
- · UNIX (primarily AIX v 5.1 and above, z-Linux and x-Linux) with Shell scripting skills and basic administrative skills
- · Windows with scripting skills and basic administrative skills
- Possesses strong analytical, problem solving, diplomatic and communication and client facing skills
- Logical "thinker" with Excellent troubleshooting skills
- Coding/scripting in .Net and Powershell At least 2 years Cloud experience in Azure, AWS or GCE Skillsets
- Strong planning, collaboration & time management skills
How to write IT Infrastructure Engineer Resume
IT Infrastructure Engineer role is responsible for troubleshooting, basic, scripting, events, research, analysis, english, windows, microsoft, administrative.
To write great resume for it infrastructure engineer job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Infrastructure Engineer Resume
The section contact information is important in your it infrastructure engineer resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Infrastructure Engineer Resume
The section work experience is an essential part of your it infrastructure engineer resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it infrastructure engineer responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it infrastructure engineer position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Infrastructure Engineer resume experience can include:
- Strong performance troubleshooting skills including analysis of Perfmon or Microsoft PAL reports
- Solid, proficient incident and problem diagnosis skills in a range of system types and applications
- Strong IT Systems Experience including architecture review, IT infrastructure and roadmap planning
- Experience in an IT support environment with technical experience in distributed technologies and systems engineering
- Prior experience supporting a multi-site IT Infrastructure environment with network security best practices
- Experience in an IT support environment with technical experience in distributed technologies and systems development
Education on an IT Infrastructure Engineer Resume
Make sure to make education a priority on your it infrastructure engineer resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it infrastructure engineer experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Infrastructure Engineer Resume
When listing skills on your it infrastructure engineer resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it infrastructure engineer skills:
- Proficiency in English: strong verbal and written communication skills (the working language is English)
- Scripting and coding skills (VBscript, PowerShell, batch, bash, .NET)
- Solid understanding and experience in managing Windows 2008, 2012 Server and Windows Exchange 2010 Server
- Expert level skills in many of the following
- Prior experience of working with any Avaya telephone/voicemail systems
- English communication (written and oral) and interpersonal skills
List of Typical Experience For an IT Infrastructure Engineer Resume
1
Experience For Senior IT Infrastructure Engineer Resume
- Experience monitoring, maintaining and performance tuning Compellent storage arrays
- Hand on experience with F5 REST API, creating RESTfull API using PHP desired
- Experience supporting a global environment and partnering with a global support team
- Some knowledge or experience in virtual machines, cloud computing and networking virtualization but not mandatory
- Experience using PowerShell, system configuration, scripting, OSD/MDT
2
Experience For Paymentspring IT Infrastructure Engineer Resume
- Knowledge and experience in the design, implementation and support of VMware’s product line, including vSphere, vCloud, Director,View and SRM
- Experience with an enterprise monitoring solution, such as Microsoft SCOM, Zabbix, Solarwinds, Nagios, etc
- Hands-on experience in IP networking technology (LAN), Windows server administration, VMware, Hyper-V
- Some knowledge or experience in network architecting and administration
- Work experience working with Cisco equipment
- Experience with wireless technologies including Aerohive
- Linux engineering experience (preferably RHEL 5.X and later)
3
Experience For IT Infrastructure Engineer Con Resume
- Hands on experience working with at least one major NoSQL data platform (preferably Cassandra) as well as relational databases such as Oracle and/or MS Sql
- Hands on experience with infrastructure automation and at least one scripting language (preferably Puppet)
- Experience in working as part of a geographically distributed team
- Experience of maintaining Server Hardware (any manufacturer)
- Experience of maintaining HP Server Hardware
- Experience of maintaining SAN systems (any manufacturer)
4
Experience For IT Infrastructure Engineer Senior Resume
- Experience in supporting VMWare infrastructure in a large enterprise
- Experience in supporting Citrix infrastructure in a large enterprise
- Experience in supporting a Backup infrastructure in a large enterprise
- Experience with Windows operating systems focused on Windows workstations
- Experience with Microsoft’s System Center Configuration Manager (SCCM) managing end-user devices in a multi-site environment
- Experience working with hypervisors
5
Experience For Lead IT Infrastructure Engineer Resume
- Experience working with third party IT vendors and/or systems solution providers
- Experience writing technical documentation in an infrastructure development environment
- Demonstrable Linux administration experience including
- Test and validate, hotfixes or patches before they are implemented on production systems using the documented Change Management process
- Maintaining and ensuring the Tickets Queue are being properly addressed in a timely manner
- Working knowledge and administration of AD, Group policy, Exchange, scripting and remote tools
6
Experience For AIG Life Uk-senior IT Infrastructure Engineer Resume
- Developing scripts for automated configurations using Ansible
- Understanding/knowledge of Microsoft Azure and Cloud Technologies
- Responsible for researching, designing, building, testing, deploying, analyzing, administering, and maintaining the
- Customer Relations – supports Senior Engineers or Lead Engineers in understanding, managing and achieving each customer’s expectations
- Collects and presents data for reporting and planning according to SOP’s
- Assist internal users of ELK in designing and maintaining production-quality dashboards
- Deep understanding of networking protocols (e.g BGP, OSPF, STP, QoS, NetFlow, OpenFlow, MPLS, SIP)
7
Experience For IT Infrastructure Engineer, File Transfer Resume
- Manage and improve processes for Infrastructure Support to include creating and managing relevant documentation
- Implement Cloud computing services in a variety of distributed computing environments
- Work extended hours on varying shift schedules for several days during exercises to support the simulation
- He/she provides complex technical support, resolving escalated technical support issues including proposals to ensure systems availability to the organization
- Expert knowledge of application monitors - design, configuration and troubleshooting
- Expert knowledge of troubleshooting tools – tcpdump, ssldump, openssl, QKview, logs, curl, Wireshark, Fiddler, Postman, etc
- Ensure team is following best practice for software packages and modifications via SCCM, login scripts, or GPO
8
Experience For IT Infrastructure Engineer Resume
- Drive automation by utilizing scripts and tools to automate procedural tasks
- Windows operating system administration and application development (2012+)
- Applies troubleshooting techniques and technical knowledge to identify the Incident severity and the required resolution process
- Reviews and updates knowledge articles to assist with the troubleshooting and resolution of technical problems
- Monitors system health and partners with Operational staff to ensure the alerts are being responded to promptly
- Monitor, Maintain and Performance tuning for system backup environment to ensure business continuity is secure
- Acts as technical escalation for problem resolution and troubleshooting
9
Experience For Senior IT Infrastructure Engineer Resume
- Documents policies and procedures and ensures Operations staff is educated and following these processes
- Supports heterogeneous multi-vendor server hardware, including blade and rack-mounted servers as well as converged infrastructure platforms
- Provide on-call support during off hours (Approximately 1 week every 6th week)
- Support, and maintain an existing on-premises ELK aka elastic stack infrastructure (CentOS) with both an operational and security focus
- Build and configure new larger scale ELK infrastructure to handle increasing enterprise scale demand
- Monitor server infrastructure for capacity planning and optimization
10
Experience For Paymentspring IT Infrastructure Engineer Resume
- Perform data analysis and assist in data reporting
- Master knowledge of Microsoft office including Visio
- Knowledge of SDWAN, WAN Optimization, Cloud Computing (AWS, Azure, Google)
- Implement a large scale Cassandra deployment on RHEL 6.X leveraging a virtualized (KVM) or bare metal deployment
- Implement the Cassandra platform leveraging infrastructure automation via Puppet
- Assist in tuning the Cassandra platform
- Operationalize the Cassandra platform by transitioning knowledge to a service provider
List of Typical Skills For an IT Infrastructure Engineer Resume
1
Skills For Senior IT Infrastructure Engineer Resume
- Excellent experience with Microsoft technologies across the board
- Prior experience in a global enterprise
- Work effectively with key Dyson hardware and software suppliers to ensure seamless service to our users
- Experience in an IT support environment with technical experience in distributed technologies and systems development
- Strong and proven project Service delivery orientation
- Windows Desktop Administration Skills – Windows 7, Windows 10
- Proven, working experience and knowledge in various Build/Package/Deploy solutions using CI tools like Bamboo, Jenkins, etc
2
Skills For Paymentspring IT Infrastructure Engineer Resume
- Working Experience or certifications with
- Working experience with log/application monitoring tools like Splunk, Dynatrace, Kibana, etc
- Scripting experience - preferably Python, Ruby or bash
- Heavy hands on experience with VMware and VCenter in maintaining the complete VMware lifecycle including patching, troubleshooting, upgrades and migrations
- Experience administering and maintaining MS Windows networking services in a LAN/WAN environment. Windows and Exchange Powershell knowledge desired
- Experience with planning and leading technical projects and coordinating associated requirements across multiple work centers
3
Skills For IT Infrastructure Engineer Con Resume
- Experience with operations and troubleshooting of network infrastructure as well as implementing and configuring network infrastructure components
- Experience in working on Global Transformation projects & sound knowledge of working in Agile Projects following SCRUM methodology
- Experience in Designing, Implementing and Administrating server and VMWare environments
- Experience of working numerous development systems including SVN, bug tracking, Microsoft SQL, Oracle, Apache and Terradata systems
- Hands on experience implementing and supporting highly-available (HA) server infrastructure (Blade Chassis, Fiber Channel, etc.)
- Experience administering and maintaining LAN/WAN hardware and systems, i.e. Cisco and Meraki switches, routers, out-of-band access, UPS, etc
- Experience in administering and managing backups, particularly VEEAM and Commvault
- Experience designing and implementing Linux/Unix server technology solutions
- Experience working with load balancing technologies
4
Skills For IT Infrastructure Engineer Senior Resume
- Commercial experience managing and maintaining network infrastructure in both Windows & Linux Platforms
- I nfrastructure engineering experience working across multiple domains, platforms, or specialty areas
- Infrastructure engineering experience working across multiple domains, platforms, or specialty areas
- Experience configuring and utilizing Microsoft SCCM for deployment tasks
- Experience working with load balancing technologies
- Experience with Routing and Switching Platforms
- Experience with Performance Analysis, Performance tuning, Debugging
- Experience supporting Problem Management initiatives on Windows and production systems/applications on various networking technologies
5
Skills For Lead IT Infrastructure Engineer Resume
- Experience with Enterprise class messaging systems and operations
- Experience supporting Microsoft Windows Server architecture and associated technologies in an enterprise environment
- Search and Analytics software experience using Elasticsearch, Logstash & Kibana (ELK) and/or Splunk
- Experience with cloud computing services such as AWS or Pivotal Cloud Foundry
- Experience defining F5 iRules, Data Groups, VIP’s and Pools
- Experience with queue sharing and high availability
- Experience of working within a change control environment or financial institution
- A strong background in Windows Server (2008, 2012, 2016) and Windows Server infrastructure including Active Directory, DFS, DNS, DHCP
6
Skills For AIG Life Uk-senior IT Infrastructure Engineer Resume
- A strong background in working with MS Exchange 2007/2010/2013/ Office 365
- Applications and technologies experience with Internet computing (web servers, proxies, load balancers, databases, appliances, client/server, etc.)
- Experience with building complex OLTP systems
- Experience with leading Data Center migration activities
- Experience with ETL setup for disaster recovering
- Experience in a software testing environment
- Experience in network infrastructure planning, design, and implementation
- Experience of supporting Apple Mac & IOS devices such as iPad, iPhone, iPod, etc
7
Skills For IT Infrastructure Engineer, File Transfer Resume
- Apply a good troubleshooting approach under pressure
- Good understanding of IT infrastructure such as Office 365, Active Directory, Firewalls, etc
- Experience of working with Office 365 in a hybrid setup
- Experience in managing Audit and Compliance inquiries
- Experience in working with external vendors
- Experience leading technical or project teams with or without direct reports in a large matrixed, retail organization
- Experience in an IT role requiring interaction with senior leadership
8
Skills For IT Infrastructure Engineer Resume
- Experience working in a large matrixed organization, in the Retail industry
- Experience working with third party IT vendors and/or systems solution providers
- Experience writing technical documentation in an infrastructure development environment
- Experience working with an IT Infrastructure Library (ITIL) framework
- Work experience in an IT role requiring interaction with senior management (i.e., Director level or higher)
9
Skills For Senior IT Infrastructure Engineer Resume
- Years of experience working in a large matrixed organization
- Experience working with third party IT vendors and/or systems solution providers
- Experience writing technical documentation in an infrastructure development environment
- In w ork experience in an IT role requiring interaction with senior management (i.e., Director level or higher)
- W ork experience in an IT role requiring interaction with senior management (i.e., Director level or higher)
- Experience in network infrastructure planning, design, and implementation
- Experience Securing Applications, Knowledge of OWASP Top 10, etc
- Strong understanding of infrastructure components and how they are architected, in Windows, Linus, and AWS
10
Skills For Paymentspring IT Infrastructure Engineer Resume
- Experience maintaining Systems Center Configuration Manager (SCCM) site for distributed PC’s
- Experience administering Microsoft Exchange environments and or Office 365 desirable
- Experience with vulnerability patching and remediation
- Experience utilizing Microsoft SCCM for deployment tasks
- Experience with vulnerability patching and remediation in an enterprise environment
- Work experience in an IT role requiring interaction with senior management (i.e.,Director level or higher)
- Experience with Cloud and on-prem hosting environments
- Hands on experience in supporting IT infrastructure (network equipment, sever systems, desktop computers, etc.)
- 6 months - 1 year of experience configuring Cisco routers, firewalls and switches
List of Typical Responsibilities For an IT Infrastructure Engineer Resume
1
Responsibilities For Senior IT Infrastructure Engineer Resume
- Successful stakeholder management across the customers’ business including Service Management, VIP’s, Personal and Executive Assistants, Senior Management and end users directly
- Technical Skills
- Prior Power/UPS experienced is required
- Experience with the planning and execution of IT-related projects including communicating progress to all key parties
- Experience supporting leading edge hardware technology such as Pure, HP 3PAR, EMC VNX, EMC Isilon, EMC DataDomain, Compellent, Cisco UCS Blades
- Experience implementing and supporting NoSQL data platforms
2
Responsibilities For Paymentspring IT Infrastructure Engineer Resume
- Experience with modeling and simulations
- Practical experience with Cisco switching (CCNP level)
- Experience in large-scale virtualization environments using technologies such as VMware VCAC with VSphere, Microsoft Azure with Hyper-V, OpenStack
- Experience working with third party IT vendors and/or systems solution providers
- Experience writing technical documentation in an infrastructure development environment
- Experience working with network diagnostic and management tools
- Customer friendly personality with experience working in a collaborative environment
3
Responsibilities For IT Infrastructure Engineer Con Resume
- Experienced in delivering complex infrastructure across several countries to multiple businesses
- Experience writing technical documentation and specifications
- Experience working with network diagnostic and management tools
- Experience with F5 or Netscaler load-balancing Platforms
- Experience working on and with VMware environments or other hypervisors
- Work experience in an IT role requiring interaction with senior management (i.e., Director level or higher)
- Experience with Microsoft’s System Center Configuration Manager (SCCM) managing end-user devices in a multi-site environment
- Experience working with hypervisors
4
Responsibilities For IT Infrastructure Engineer Senior Resume
- BS / MS in Computer Science, Engineering, related discipline or equivalent experience
- Problems are less defined with unknown cause/solution or require additional skill in selecting specific solution from those available
- Effective in executing multiple tasks and assignments ahead of schedule and under budget
- Experience with Python and Ruby scripting
- Linux virtualization experience (preferably KVM and RHEV)
- Process development and management responsibilities in relation to individual skill set
- Experience with virtualization (VMware, Xen or KVM)
- Experience leading technical or project teams with or without direct reports
5
Responsibilities For Lead IT Infrastructure Engineer Resume
- Experience in Microsoft environment, with at least 3 years as a Systems Engineer\Admin
- BA/BS 0-2 years experience
- Experience in software patch distribution
- Experience with Windows workstation build processes, and PXE use and support
- Experience with Tidal
- Experience with IDQ
- Experience with Unix Server and Windows Server OS. Networks etc; Cloud infrastructure, AWS, etc
- Develop and maintain effective relationships with Business and Service Provider stakeholders to solve complex technical problems
- Experience in the design and implementation of VOIP, call center technologies, and or PBX solutions
6
Responsibilities For AIG Life Uk-senior IT Infrastructure Engineer Resume
- Experience with Network Firewall Platforms
- Experience with Microsoft’s System Center Configuration Manager (SCCM)
- Experience with Microsoft’s Internet Information Services
- Experience with Microsoft's System Center Configuration Manager (SCCM) site administration
- Demonstrated mastery of 802.1x / Enterprise NAC solution management within a large retail environment
7
Responsibilities For IT Infrastructure Engineer, File Transfer Resume
- Experience in Linux OS administration
- Experience of firewall management, network security best practices, phone system administration
- SAN Network experience with CISCO and Brocade Directors and Switches
- Demonstrated ability to analyze problems, perform root cause analysis and apply appropriate resolutions
- Storage administration experience
- E xperience in an IT support environment with technical experience in distributed technologies and systems development
- Experience in the design, configuration, and integration of MS:SQL databases
- Hands-on linux experience
8
Responsibilities For IT Infrastructure Engineer Resume
- Experience in a leadership role with or without direct reports
- Years of experience in a leadership role with or without direct reports
- In IT experience in the retail industry
- Experience with SCCM OSD and task sequences
- SharePoint design and/or administration experience
- Experience with LANs, MANs, WANs and SANs
- Working and managing queues in ticketing systems
- Installing, supporting and maintaining new server etwork hardware and software infrastructure
- Analysing and resolving faults, ranging from a major system crash to a forgotten password
9
Responsibilities For Senior IT Infrastructure Engineer Resume
- Driving the adoption of Continuous Integration / Continuous Testing / Continuous Delivery in The ATLAS Programme
- Installing and configuring network Printers (eg HP, Xerox, etc )
- Understanding of performance metric gathering tools from NetApp, EMC & IBM
- Monitoring systems using tools such as Solarwinds and Pingdom
- Working closely with other departments/organisations and collaborating with other IT staff
- Managing the company web servers and monitoring performance
- Working with product vendors to resolve issues
10
Responsibilities For Paymentspring IT Infrastructure Engineer Resume
- Understanding of Ethernet, TCP/IP, DHCP, DNS, firewalls and VPN technologies and Microsoft UAG
- Understanding and hands on knowledge on any Linux variant is added advantage
- Working Knowledge of Active Directory and Security
- Understanding Antivirus Software (Symantec)
- Networking (TCP/IP / Multicast / UDP)
- Implementing robust and scalable infrastructure
Related to IT Infrastructure Engineer Resume Samples
IT Engineer Resume Sample
Work Experience
• Fluent written and oral English language skills are essential
• Experience interacting with traders and their management
• General knowledge of Capital Markets products, including Swaps, Options and other Derivatives, Structured Products and Exotics would be an advantage
&nbs...
Professional Skills
• Excellent communication skills with strong...
• Customer facing skills: to develop strong ...
• Strong computer networking skills and orga...
Lead Infrastructure Engineer Resume Sample
Work Experience
• Assuming a lead role within the team and provide direction to junior IT admins as well as acting as the focal point of contact for various business units
• Technical reference for Cloud Infrastructure, in our case VMware ESX
• Responsibility for Cloud Automation, Operations a...
Professional Skills
• Strong documentation skills along with wor...
• Excellent scripting skills (Ansible,Chef, ...
• Strong analytical and troubleshooting skil...
Principal Infrastructure Engineer Resume Sample
Work Experience
• Expert level knowledge and prior use of Chef in a production environment
• Above average knowledge of the Ruby programming language
• Understanding different programming languages paradigms, limitations, and best use cases for each
• AWS services and be...
Professional Skills
• Demonstrated verbal, written communication...
• Strong writing, presenting, negotiating an...
• Proven skills in leading and developing teams
Engineer Electromechanical Resume Sample
Work Experience
• · Background in Electro-mechanical design is an asset
• · Electro-mechanical design and product development is an asset
• · Basic understanding of railway Rolling Stock both theoretical and practical
• Develop product drawings and models. Manage the mod...
Professional Skills
• Independent working ability; strong initia...
• Computer skills: e.g. .net programming skills
• Strong technical problem solving skills (i...
Assistant Director Engineering Resume Sample
Work Experience
• Stationary Engineer’s license if required by local code
• The worker is subject to noise: there is sufficient noise to cause the worker to shout in order to be heard above the surrounding noise level
• The worker is subject to vibration: exposure to oscillating movements of t...
Professional Skills
• Excellent customer service skills with gre...
• Demonstrate strong leadership, good interp...
• Demonstrated skills in effective budget an...
Engineer Service Resume Sample
Work Experience
• Install, configure, and upgrade nodes in high availability customer production clusters
• Build long lasting, effective partnerships across the organization to foster collaboration between Product, Engineering and Operations teams
• Organize and manage multiple simultaneous p...
Professional Skills
• IT experience in an IAAS / PAAS environmen...
• Previous experience with Network Administr...
• Very good verbal and written communication...