IT Planning Analyst Resume Sample
Verla Murray
15492 Jessie Island,
Houston,
TX
+1 (555) 110 2216
Work Experience
IT Planning Analyst
06/2015
-
PRESENT
Philadelphia, PA
- With limited supervision works with Resource Managers to ensure accurate resource projections for projects initiated, and ultimately accurate resource capacity for future projects
- With limited supervision leverages available tools to optimize the generation of portfolio views and enable effective overall ETS portfolio management
- Supports ETS Planning Office planning activities, researches / acquires relevant information to solve business problems with appropriate solutions
- Supports a team environment of continuous learning to build business acumen, technical skills, and leadership behaviors in support of cross-enterprise opportunities
- Collaborates to ensure potential impacts to internal and external client experience are addressed in processes implemented
- Identifies, tracks, escalates and resolves issue conflicts; maintains and manages risk & issues log; reports status
- Proactively supports planning, design, development, and implementation including communication and training of one or more of the following for ETS: Portfolio Reporting; Intake Management; Resource Capacity Planning; and Technology Planning
Junior IT Planning Analyst
09/2009
-
04/2015
San Francisco, CA
- Monitors related processes for adherence to standards
- Actively supports documentation and the knowledge transfer to the “business as usual” functions; conducts “lesson-learned” reviews
- Supports established ETS Demand Management performance by reviewing metrics and lessons learned, producing management reporting, and other reviews (e.g. scorecard) to maintain or grow delivery performance
- Supports the execution of vendor contract(s) ensuring adherence to contract provisions, where applicable
- Identifies opportunities for project improvement, and supports effort to drive them to successful completion
- Leads by example, becoming a catalyst for continuous improvement
- Technology basic skills regarding system platforms
- Executing SAM projects, rollout and transfer of a running system to end-users
- Internal and external workshop leadership
Junior IT Planning Analyst
07/2002
-
03/2009
Dallas, TX
- With limited supervision improves Portfolio Reporting, and proactively identifies the need for / develop new reports to meet business requirements
- With limited supervision improves Intake Management and develops associated procedures
- With limited supervision improves Resource Capacity Planning and develops associated procedures
- With limited supervision improves Technology Planning and develops associated procedures
- Provides ongoing effective communications
- With limited supervision develops and grows partnerships and foster relationships with functional managers and Planning Office resources, establishing and maintaining a trusted advisor relationship
- With limited supervision establishes and improves processes to enable efficient onboarding of projects requiring ETS resources,
Education
Southwestern University
1996 - 2001
Science's Degree in Computer Science
Professional Skills
- Strong collaboration skills and analytical background
- Strong analytical skills, detail oriented and self-directed
- Strong analytical skills and able to transform data into meaningful reports and presentations
- Strong experience in using data visualization tools like QlikView, QlikSense, SSRS, ThinkCell, etc
- Possess solid written, verbal, and presentation skills
- Advanced level Microsoft Excel, Word, PowerPoint, Visio skills
- Good interpersonal skills in areas such as teamwork, facilitation and negotiation
How to write IT Planning Analyst Resume
IT Planning Analyst role is responsible for analytical, communications, software, digital, reporting, accounting, database, facilitation, visio, presentation.
To write great resume for it planning analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Planning Analyst Resume
The section contact information is important in your it planning analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Planning Analyst Resume
The section work experience is an essential part of your it planning analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it planning analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it planning analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Planning Analyst resume experience can include:
- Exceptional and demonstrable written and verbal communication skills
- Programming experience in R, Python
- Good business acumen, with demonstrable competency in business planning and strategy development
- Good business acumen, with demonstrable competency in business planning, cost/resource management and strategy implementer
- Support, coordinate and consolidate departmental budget for annual budgeting
- Collect resource and space demands and prioritize according to business needs
Education on an IT Planning Analyst Resume
Make sure to make education a priority on your it planning analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it planning analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Planning Analyst Resume
When listing skills on your it planning analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it planning analyst skills:
- Detail-oriented, motivated self-starter with excellent time management skills and experienced with developing digital-based communications and supporting tools
- Good communications abilities and relationship management skills
- Good communication, presentation and interpersonal skill
- Experience with PMO governance processes including status reporting, budget, financial tracking, and issue resolutions
- Drive projects to completion and to manage multiple competing priorities in a demanding environment
- Works under limited direction and supervision; demonstrates emerging Key leadership competencies
List of Typical Experience For an IT Planning Analyst Resume
1
Experience For Junior IT Planning Analyst Resume
- Consolidate and rationalize data to create communication packages for review for the Monthly Global IT accomplishments and year-end review messages
- External technical and project coordination with customers and SAM tool vendors
- Work closely with IT professionals to troubleshoot and resolve operational issues
- In the absence of a third-tier support specialist, perform the role of third-tier support to other IT professionals
- Support miscellaneous office overhead for department
- Act as subject matter expert to contribute to other initiatives and projects specific analytics
2
Experience For IT Planning Analyst, Expert Resume
- Manage campaigns that support myIT support and services. Manage questions and concerns related to IT. Partner with subject matter experts to drive concerns and questions to resolution. Manage specific campaigns, when applicable, partnering with necessary IT organizations
- Partnering with HR, create and evolve necessary collateral for such activities as IT’s on-boarding program of new employees, and the learning and development key initiatives
- Software Review Board Support – works and manages requests
- Develops technical competence in specific product(s) or service(s). Perform autonomously with consulting a more senior Product Specialist on increasing complex or sensitive products or services
- Assist in preparation of overall IT project portfolio and track projects status
- Assist with preparation of reports for various programme governance forums
3
Experience For IT Planning Analyst Resume
- Design, develop, and maintain regular and customized reports / dashboards to support departmental needs
- Assist in preparation of various presentations to senior management
- Work collaboratively across business and technical teams
List of Typical Skills For an IT Planning Analyst Resume
1
Skills For Junior IT Planning Analyst Resume
- Effectively communicate planning goals, objectives, and deliverables
- Experience in developing budgets
- Experience in scheduling, telecommunications, gas, or electric
- Experience with at least one of the BI Tools: Webi reporting, Power BI, Tableau, SAS(Basic)
- Experience managing large scale project implementations
- Work experience in budgeting, finance, or project management
- Working experience in SAM
- Experience in employee communications, journalism or marketing
- Budget, financial, and program systems and processes experience
2
Skills For IT Planning Analyst, Expert Resume
- Experience in Excel and other Microsoft Office Tools
- Experience with SQL, Python, VBA, Tableau
- Experience with Flexera suite of tools (FlexNet Manager and App Portal) and SAP
- BA/BS in Business, Computer Science, or related technical discipline or equivalent experience
- Experience with Microsoft Office toolset, particularly Excel
- Solid Microsoft Suite knowledge in Project, Access, PowerPoint, Visio, and Word
- Project management or utility experience
3
Skills For IT Planning Analyst Resume
- Strong knowledge of financial systems (SAP, Business Warehouse) and concepts,
- Work experience in budget or financial
- Programming knowledge: SQL, VBA
- Assist IT Planning Manager / IT Planning Lead with defining and updating various governance processes, standards, and guidelines
- Assist in preparation of planning and forecasting on resourcing and space area
4
Skills For Junior IT Planning Analyst Resume
- Basic understanding of business model and planning impact to business strategy
- Possess understanding of Demand Management (including Intake Management, Resource Capacity Planning and Portfolio Reporting) and Product Management in an infrastructure context
- Work with Project Managers, Performance Managers to facilitate management reporting in relation to IT spend/Resourcing
- Drive continuous productivity improvement through automating and streamlining processes
- Workflow Manager – building and maintaining the team’s workflow in Flexera across functions
- Assist with managing reporting and submission timelines for governance approvals to ensure consistent throughput of demand
- Provide support to all IT Managers in assisting IT Performance, Planning, Practice and Change in other areas as required
- Possesses ability to fully understand and communicate existing process and assist in development of new processes
5
Skills For IT Planning Analyst, Expert Resume
- Advanced use of financial systems and reporting tools
- Identifysavings opportunities for renewals, software licensing, and services
- Collect information for budgeting, softwarecompliance & inventory, contract summaries, and cost comparisons
- Perform project analysis and financial planning duty
- Support the IT resourcing strategy to optimize recruitment processes and ensure correct mix of permanent to contractor ratio for project delivery and BAU
- Provide digital communication support for videos and ensure compliance on key messages to HPE’s brand when creating presentations
- Lead communication activities for IT’s end to end portfolio management and planning process
6
Skills For IT Planning Analyst Resume
- Software license Management - Manages the concurrent licensing server - new products and product updates
- Flexera Tool Admin - Backup for Flexera FlexNet, and Engineering module
- Provide analysis on project standards, resources, financial status and scope. Highlighting potential problematic projects
- Support daily operations on resourcing and space area
- Able to handle ambiguity and changing environments
7
Skills For Junior IT Planning Analyst Resume
- Assesses strengths and developmental needs of team members; learns from feedback (setbacks, mistakes) to drive personal improvement
- Identify, track, escalate and resolve risk & issues; maintains and manages risk & issues log; reports status
- Able to build macro’s, pivot tables and other advanced queries, etc.)
- Six Sigma and/or PMP certifications
- Database knowledge: Oracle, SQL Server
- Tools: SMC Remedy, JIRA, PPMC, P6/Primavera, JMP
- Understands how to execute, build, and get things done with limited resources
- Six Sigma, CPSM, or related certificate
8
Skills For IT Planning Analyst, Expert Resume
- Financial industry/Insurance in a relevant role
- Enter and maintain information in Flexera tools to address budgeting, software compliance & inventory, and contracts. Assist in the development of reports to address managementrequirements for asset(s) information
- Monitor and keep track of Project/Programme and capital expenditures
- Review key terms and conditions of service agreements and impact assessment/change management to Projects
- Act as the focal point of various counterparties in project financial control and budget preparation
- Support the team to provide enterprise level view of enterprise reports for management review
- Produce insightful reports that can be shared with and actioned by Senior Leadership
9
Skills For IT Planning Analyst Resume
- Conceptualize and build centralized tools (including dashboards) that the Solutions Delivery and broader teams can use to extract data/insights for daily business management in an automated manner
- Provide enterprise level view of department cost and trend
- Provide enterprise level view of department resource consumption and trend
- Prepare IT performance updates and provide analytical insights to senior management
- Plan and support the departmental budget and forecast processes in different type of IT projects
- Monitor and keep track of department initiatives such as Enhancements and Scheduled Maintenance projects
10
Skills For Junior IT Planning Analyst Resume
- Work with Infra Managers, Application Managers, Project Managers and Performance Managers to facilitate management reporting in relation to department cost and Analytics
- Excellent attention to detail and concern for quality
- Support development of Service agreements with subsidiaries and review Terms and Conditions
- Provide impact assessment on BAU cost brought by implemented projects
- Develop and share with fellow team members capability to provide in-depth analysis and business insight
- Provide enterprise level view of department space management
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