IT Quality Assurance Analyst Resume Sample
Quinten Hermiston
39062 Deckow Trafficway,
Detroit,
MI
+1 (555) 183 1285
Work Experience
IT Quality Assurance Analyst Senior
09/2015
-
PRESENT
New York, NY
- Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications
- Validate changes did not break existing software (Regression Testing)
- Analyze and interpret detailed user stories, acceptance criteria, design documents, and other business requirement artifacts to incorporate into team’s sprint plans
- Develops test plans for medium systems to ensure application functionality meets original requirements to project
- Works closely with software development staff to test and review applications developed in house or purchased from third party vendor prior to installation
- Responsible for mentoring of Associate Quality Assurance Analyst
- Ensures end user documentation correlates with program functionality
- Provides support in the creation of detailed test plans. Reviews requirements for development of test plans and identifies and/or creates test data for use during testing
- Manages the defect process and communicates results, including metrics, required by stakeholders
IT Quality Assurance Analyst
06/2010
-
03/2015
Phoenix, AZ
- Understands and uses risk-based testing techniques. Determines test procedures and norms
- Communicates the status of the test process and the quality of the system under test
- Drives continuous improvement of the techniques and tools used within the delivery team
- IT experience in an eCommerce environment
- Experience supporting IT quality assurance programs and processes
- Strong PC skills utilizing Microsoft Office analytical tools
- Develop reports and presentations that effectively communicate important and complex processes in business terms
It-quality Assurance Analyst
06/2005
-
01/2010
New York, NY
- Strong ability to drive defect triage meetings and articulate defect details
- Analyze application logs to gain understanding of data related issues
- Background in testing software at API and Web service level and testing eCommerce applications
- Experience in designing, writing, and executing Test Cases
- Knowledge of defect management tools (JIRA/Confluence)
- Tests program for validity of results, accuracy, reliability, and conformance to establishment standards
- Collaborate with Development and Business Analyst in the design process to maximize testability of systems
- Enforce compliance for all test artifacts produced by the QA team
Education
Heidelberg University
2001 - 2005
Bachelor's Degree in Computer Science
Professional Skills
- Excellent communication skills, both written and verbal, with strong analytical and problem solving skills
- Strong problem solving and technical troubleshooting skills, attention to detail, excellent communication, organization and documentation skills
- Related experience with strong understanding of QA methodologies and software development lifecycles, with prior QA process improvement experience
- Strong diagnostic and problem solving skills to help with root cause analysis during application verification and defect review
- Demonstrated experience implementing service improvement initiatives and communicating effectively with project team and management
- Excellent analytical, problem solving, & interpersonal skills
- Excellent organizational, communication, problem solving and interpersonal skills
How to write IT Quality Assurance Analyst Resume
IT Quality Assurance Analyst role is responsible for analytical, interpersonal, analysis, technical, software, business, design, planning, java, database.
To write great resume for it quality assurance analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For IT Quality Assurance Analyst Resume
The section contact information is important in your it quality assurance analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your IT Quality Assurance Analyst Resume
The section work experience is an essential part of your it quality assurance analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous it quality assurance analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular it quality assurance analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative IT Quality Assurance Analyst resume experience can include:
- Excellent organizational, presentation, interpersonal and time management skills
- Effective time management skills with the ability to work under pressure and adhere to aggressive project deadlines
- Excellent analytical ability, judgment, negotiation, teamwork and written and verbal communication skills
- Looking for someone who has experience working/testing in O365 and Azure experience
- Strong experience in designing and developing test data
- Automated testing experience is a required, as is experience in writing Cucumber integration tests
Education on an IT Quality Assurance Analyst Resume
Make sure to make education a priority on your it quality assurance analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your it quality assurance analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in IT Quality Assurance Analyst Resume
When listing skills on your it quality assurance analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical it quality assurance analyst skills:
- Solid technical aptitude and proven analytical skills required
- Demonstrate effective listening, communicate, interaction, discretion, and diplomacy skills
- Demonstrate strong attention to detail, organization skills, and timeliness in order to meet customer expectations
- Experience interpreting and analyzing requirements to create effective test scenarios and ability to capture QA validation artifacts
- Possesses excellent critical thinking skills and has a flexible approach to problem solving
- Excellent organizational, presentation, interpersonal, and team building skills
List of Typical Experience For an IT Quality Assurance Analyst Resume
1
Experience For IT Quality Assurance Analyst Senior Resume
- Has strong communication skills, including the ability to engage with stakeholders to understand their business and operations requirements
- Shown analytical planning and problem solving skills
- Negotiation skills with the ability to influence others by educating and sharing information
- Work effectively under very broad direction with minimal supervision
- Experience eliciting, analyzing, translating, and defining project requirements into technical solutions
- Experience working with teaching and learning technologies, including but not limited to: Canvas, Confluence, Qualtrics, Mediasite, Kaltura
2
Experience For IT Quality Assurance Analyst Lead Resume
- Experience utilizing enterprise trouble ticketing systems using ServiceNow and SharePoint or other similar systems
- Experience using software packages or tools for processing and/or extracting data such as SQL
- Experience designing, developing and maintaining automated test scripts
- Experience working with teaching and learning technologies (such as Canvas, Confluence, Qualtrics, Mediasite, or Kaltura)
- Strong knowledge of software packages or tools for processing, displaying or extracting data (e.g. SQL Queries, SSIS, or SSRS)
3
Experience For Senior IT Quality Assurance Analyst Resume
- Some experience doing software development and/or testing automation
- Good working knowledge of web applications and RESTful API-based testing platforms
- Applications development experience or programming languages (COBOL, JCL, SQL)
- Support teams during releases with QA validation
- Be an effective advocate for users in driving resolution to all issues
- BA/BS in related field (IT, Computer Science etc.) or corresponding experience required
- Strong understanding of IT systems and processes
4
Experience For Senior Lead IT Quality Assurance Analyst Resume
- Experience working closely with development teams to implement system changes
- Experience working in a customer service or related customer-oriented environment
- Experience with implementing major Information Technology projects
- Is highly adaptable to changing environment and priorities
- Prioritizes, plans, and schedules resources as needed for various tasks
5
Experience For IT Quality Assurance Analyst Principals IN Resume
- Maintain good communications with business partners and team members
- Monitor all situations and ensure timely and effective communication of results
- Strong knowledge of software QA methodologies and processes
- Agile/Scrum experience desirable
- Experience testing in a multi-platform environment
- Experience in development, execution, and maintenance of test plans, test cases, and test data
- Experience with consumer credit or financial data
- Strong knowledge of MS Excel and MS Word along with general familiarity of other MS Office applications (Outlook, PowerPoint, Access, etc.)
6
Experience For It-quality Assurance Analyst Resume
- Two years of experience with one or more business applications similar to Horace Mann
- Demonstrated aptitude for analysis of system requirements for business solutions
- Works closely to understand and align with Change & Release management policies in support of their testing needs prior to deployment to Production
- Experience in Database testing with understanding of SQL queries and high level DB architecture
- Experience working with Test Case management and Defect management tools is desirable
- Experience with test case management tools (such as Jira) and Atlassian products (such as Confluence, BitBucket, SourceTree)
- Knowledge/Experience of Salesforce, Higher Education Data Architecture (HEDA) or TargetX Suite
7
Experience For Lead IT Quality Assurance Analyst Resume
- Experience with software project life cycles
- Demonstrated ability to multi-task and support multiple projects, releases simultaneously
- Experience with process development, with the ability to learn and understand technical concepts in order to interpret, document and formalize procedures
- Experience in automation tools
- Experience with Rational Tool Suite Rational Requirements Composer (RRC), Rational Quality Manager (RQM), and Rational Team Concert (RTC)
- Test Services experience a definite asset
- Identifying, analyzing and documenting defects
8
Experience For IT Quality Assurance Analyst Resume
- Working knowledge of one or more of the following programming languages: VB, C#, or related languages
- Managing and updating defects into the tracking and change management systems
- Installing, configuring and maintaining LoadRunner, HP ALM/QC and SiteScope for an enterprise
- Planning and Estimation: Meets deadlines by providing accurate estimations and by mitigating risks
- Testing across multiple platforms, including mobile devices
- Designing test plans and test cases using Agile methodology and Acceptance Criteria
- Executing test scripts for performance testing
- Identifying performance requirements and creating load and stress test environments
- Using QuickTest Pro, Rational Clear Quest, Java/J2EE technologies, XML and UNIX Shell scripting
9
Experience For IT Quality Assurance Analyst Senior Resume
- Logging of defects to increase product quality
- Understanding of business procedures and financial services operations and products
- Identifying defects in the system performance
- Collaborating with architects, developers and business leads to document requirements and test strategies
- Working knowledge of Agile delivery processes
10
Experience For IT Quality Assurance Analyst Lead Resume
- Testing Online and Offline data processing systems
- Understanding of services (example: REST), JSON and AVRO data formats
- Working knowledge of automated testing tools such as Selenium, HP QuikTest Professional, Rational Robot, Visual Studio Team Edition, etc
- Embracing and driving forward a 'team first' culture
- Advanced knowledge of using software packages or tools for processing or displaying data (e.g. Microsoft Excel, SQL Queries)
- Thorough understanding of test design and a variety of test techniques including white box and black box testing
- Knowledge of methods and best practices for monitoring and evaluating delivered services for achievement on established service level agreements
- Assist the development team in debugging and replicating issues
- Develop automated regression test suites using automated testing tools
List of Typical Skills For an IT Quality Assurance Analyst Resume
1
Skills For IT Quality Assurance Analyst Senior Resume
- Excellent analytical and problem solving skills necessary to identify programming errors or inconsistencies and the ability to recommend solutions
- Excellent communication, decision making, and project management skills
- Excellent communication, negotiation, decision making, and project management skills
- 3) Demonstrated exceptional oral and written communication skills
- 4) Strong analytical skills and ability to understand the step-by-step process required to develop and maintain quality service
- Excellent skills with Microsoft suite of tools (Word, Excel, PowerPoint) and Visio
- Strong computer skills and a familiarity with general SQL statements
2
Skills For IT Quality Assurance Analyst Lead Resume
- Has strong organizational skills and is detail oriented
- MS Office experience required, particularly Excel skills
- Listening, verbal and written communications skills with the ability to present information to a variety of audiences
- Demonstrated experience documenting and executing testing policies and standards
- Responsible for effectively managing risks posed to quality assurance testing
- Typically has 3-5 years of IT and business experience, with at least 2 years experience with software testing technology
- Experience with automated test tools, modeling tools, test validation tools, change management tools and test case generation techniques required
3
Skills For Senior IT Quality Assurance Analyst Resume
- Critical Thinking: Effectively evaluates a problem or situation from all angles to make sound decisions
- Related experience in software testing, quality assurance or unit test development experience
- Facilitation - Effectively manage meetings. Create an open communication and idea exchange (2 way)
- Productive and effectively complete assignments
- Demonstrated experience in a Quality Assurance Analyst role
- Demonstrated experience with MSWord, Excel, Visio, PowerPoint, and MS Project
- Prior work experience with databases and SQL tools
- In-depth experience and demonstrated proficiency with QA methodology, process and deliverables
- Make sound recommendations and decisions based on observed user behavior and prior experience
4
Skills For Senior Lead IT Quality Assurance Analyst Resume
- Work effectively with a diverse workforce and in a matrix team environment
- Effectively communicate with leaders and influence scrum teams on the best practices of QA & test automation
- Experience and understanding with basic testing types, different types of testing techniques and phases of testing
- Experience in designing, developing and maintaining automated test scripts to streamline manual testing efforts
- Experience on analyzing, designing, and developing overall test plans
- Experience writing detailed test cases, test plans, test scenarios and documentation of defects covering both front end and back end testing
- Utilizes the existing tools and techniques to execute test cases and build/script new tools for performing testing/validation function
5
Skills For IT Quality Assurance Analyst Principals IN Resume
- Previous Experience with Integrated System testing, QA testing and user acceptance testing
- Experience testing SQL Server database applications by developing and executing SQL queries
- Experience in writing, executing, and maintaining software test scripts
- Experience in writing, executing, and testing SQL queries
- Manual and exploratory testing experience along with defect reporting and testing metrics
6
Skills For It-quality Assurance Analyst Resume
- Experience in testing reports generated directly out of the DB or from reporting tools like Crystal Reports, Microsoft Strategy etc
- 1) 3 – 5 years of experience performing and supporting as a Quality Assurance Analyst
- Industry experience in banking systems’ testing and quality assurance
- Experience and knowledge of formal QA and testing methodologies, test automation techniques and the defect reporting process
- Excellent understanding of typical Web servers (apache, tomcat) and App sever monitoring capability
- Technical Proficiency: Knowledge of various Testing Techniques / Methodologies / Tools & Demonstrates appropriate knowledge of testing concepts, and tools
- Experience working with QA Best Practices in relation to how testing integrates within the Agile Framework
- Experience performing systems/functional testing on multiple applications
- Experience performing feature testing on multiple applications and platforms
7
Skills For Lead IT Quality Assurance Analyst Resume
- Solid Understanding of QA Testing Environments
- Experience in using tools to automate the testing process
- Demonstrate advanced use of test tools and is instrumental in increasing the use of automated testing on projects
- Experience in Data migration testing
- Experience with manual testing of iOS/Android mobile device applications
- Knowledge and/or experience with the processes and concepts of testing regulatory compliance
8
Skills For IT Quality Assurance Analyst Resume
- Strong knowledge of relevant technology, tools and software; SDLC, Desktop services, TFS, HP Test tools, or equivalent testing tools
- Experience with automated testing tools (Cucumber, Selenium WebDriver, SQL, Applitools, etc.)
- Experience testing complex multi-tiered web based systems and complex data-driven applications
- Prioritizes test scenarios and executes according to plan
- Responsible for user and member quality assurance testing throughout the project lifecycle with a focus on quality of service and member experience
- Good understanding of SDLC (System Development Life Cycle)
- Related software testing, quality assurance or development experience
9
Skills For IT Quality Assurance Analyst Senior Resume
- A good understanding of Agile software development process
- Prioritize, plan, organize, and manage multiple tasks efficiently while maintaining a high quality of work product
- Develop clear understanding of system specifications to write test modules to validate functionality
- Experience as a QA resource working on multiple projects
- Experience leading the QA test effort on high-profile and complex applications
- Experience mentoring other QA professionals
- Experience in testing web services and AJAX applications
- Experience in tools like Informatica
- Experience in Defect Management process and tools
10
Skills For IT Quality Assurance Analyst Lead Resume
- .NET and/or C# development experience
- Prioritize, work both independently and with the International team
- Experience coding in java and/or python
- Experience with the specialized needs presented in an academic environment
- Demonstrates the ability to understand technical requirements, concepts and procedures
- Self-starter with a demonstrated ability to consistently deliver results in a high-energy environment
- Experience with software development testing methods across the software development life cycle
- Manual QA experience
List of Typical Responsibilities For an IT Quality Assurance Analyst Resume
1
Responsibilities For IT Quality Assurance Analyst Senior Resume
- Experience on testing tools (Worksoft), CVS, and VSS
- Experience with Unit testing (J-Unit of preferably Cucumber)
- Experience testing in a multi-platform environment
- Multitask and manage multiple tasks with changing priorities in a cross-functional environment
- Demonstrate a general understanding of the insurance industry and organizational relationships of the company
- Overall IT experience
2
Responsibilities For IT Quality Assurance Analyst Lead Resume
- Research, understand and produce test-case scenarios that validate major functional subsystems
- Experience working in technology solutions
- Experience in software quality assurance testing
- Experience working with quality assurance in an agile development environment
- Hands-on experience testing web-based applications
3
Responsibilities For Senior IT Quality Assurance Analyst Resume
- Makes timely and effective recommendations based on testing results
- Experience in writing clear, concise and comprehensive test plans and test cases (CRM, Telephony, SQL)
- Consumer Facing Web experience
- Proven ability to work in a fast paced environment, ability to keep pace with changing deliverables and time lines
- Responsible for overseeing testing/quality assurance for changes affecting e-commerce and core banking systems
- Responsible for overseeing the QA process and testing for changes affecting the core and digital banking systems
4
Responsibilities For Senior Lead IT Quality Assurance Analyst Resume
- Provide assistance to business testers during user acceptance testing and attain business testing approval
- Maintain an overall working knowledge of the various department systems including e-commerce and core banking systems
- Assists with the training of all credit union employees concerning e-commerce and core banking system modifications or enhancements
- Maintain an overall working knowledge of the various department systems including the core and digital banking systems and interfaces
- Assists with the training of all credit union employees concerning the core and digital banking systems modifications or enhancements
- In-depth knowledge of common testing methods, testing tools (e.g., ALM), terminology and industry practices
- In-depth knowledge of common testing methods, testing tools
- Interpret functional and design specifications to ensure full understanding of QA or testing deliverables
5
Responsibilities For IT Quality Assurance Analyst Principals IN Resume
- Background in developing and executing test plans
- Responsible for researching and resolving advanced member related problems
- Develop reports on testing results, defect tracking and the quality of the products tested
- High-level of proficiency utilizing virtual environments to perform testing
- Develops testing strategy and user acceptance testing plan
6
Responsibilities For It-quality Assurance Analyst Resume
- Provides reporting on defect tracking and escalates technical issues as needed
- Provides training on testing policies, standards and tools both in informal one-on-one or formal classroom settings standards
- Evaluates hardware/ software and/or licensing requirements based on system testing diagnostics
- Comfortable working in the following databases
- Routinely familiar interpreting and translating to test cases high-level functional or operational requirements documentation process
- A passion for delivering high quality, working, software
7
Responsibilities For Lead IT Quality Assurance Analyst Resume
- Assists with repairing coding problems
- Work closely with Product Management and Engineering from the time an issue is logged to the time an issue is resolved
- Perform manual functional testing from user perspective
- Coordinate user acceptance testing with business stakeholders
- Perform testing for feeds in various formats such as XML, JSON, and CSV
8
Responsibilities For IT Quality Assurance Analyst Resume
- Provides timely and accurate status defect information and appropriate metrics to facilitate QA reporting
- Knowledge of software test case design techniques like boundary value, decision table, pairwise, state transition, use case testing
- Create, review, update and execute automation scripts as required for development, debugging efforts, and regression activity for a release
- Proficient in Automation framework and scripting for both desktop and web applications
- Familiar with all functional aspects of systems testing and quality assurance
- Manual testing from multiple “real world” user perspectives
9
Responsibilities For IT Quality Assurance Analyst Senior Resume
- Identify issues with new features and existing features before they impact the users in production
- Work in a fast paced work environment while maintaining a high level of quality
- Research and maintain awareness of emerging technology
- Thorough understanding of development methodologies (e.g. ATDD, BDD, SCRUM) and a variety of automation tools (e.g. FitNesse, SpecFlow, or Ranorex)
- Builds and maintains test scripts for release testing applications
- Responsible for managing department initiatives for the credit union as directed by the AVP of Information Technology or the Director of Digital Channels
- Researches and gathers information supporting assigned projects
10
Responsibilities For IT Quality Assurance Analyst Lead Resume
- Provide statistical testing data to the AVP of Information Technology or Director of Digital Channels
- Create test plans, test cases and defect tracking process
- Develop and maintain automated test scripts for software release testing
- Work with developers and architects to drive and build out automation that supports continuous integration and regression (both new and existing code)
- Identify high-risk or high-touch applications or processes and work towards building automated solutions
- Motivate team and meet deadlines in a fast-paced and challenging environment
- Produce system sizing spreadsheets for project teams in preparation of establish test plan
- Review performance, security and mobile test results and suggest means to improve upon testing approach and results of tests
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