Quality Assurance Analyst Resume Sample
Shany Stokes
515 Baumbach Mill,
New York,
NY
+1 (555) 204 0369
Work Experience
Quality Assurance Analyst Senior
09/2017
-
PRESENT
Boston, MA
- Strong Analytical Skills With Ability To Work Efficiently With A Low Margin Of Error
- Technical Excellence – a passion for creating high quality software through application of engineering practices
- Continuous Improvement – a drive to find better ways to do things
- Teamwork – a commitment to working as part of a team to achieve the best results
- Thorough understanding of major testing types including system/integration, regression and Default/error testing
- Experience with Microsoft Windows platforms
- Understanding of the lifecycle of a software development project
- Working knowledge of the Internet and leading browser software, client server architecture and database types and structures
- Plays a key role as part of a first line of defense compliance program, which incorporates a system of policies, processes and controls that meets or exceeds company laws and applicable external regulations and is aligned with the Business Unit Compliance Officer and AMLRO Delegate framework as the first line of defense
Quality Assurance Analyst
01/2015
-
05/2017
Los Angeles, CA
- Analyzes information gathered to develop recommendations for improvement and changes in current policies and procedures for continued compliance with HNAH AML Policy and applicable regulations
- Proficient with Black Knight’s Mortgage Servicing Platform (MSP) servicing system and overall mortgage servicing processes (e.g. acquisitions/transfers, Customer Service, Escrow Administration, Payments, Payoffs, Investor Reporting, Collections, Loss Mitigation, Foreclosure, Bankruptcy)
- Provides status report information, escalates issues and problems demanding management attention and
- Monitors and communicates progress of overall quality assurance activities and recommends changes to the
- Good SQL skills
- Performing all testing activities across one or more assigned projects, utilizing processes, methods, metrics and software that ensure quality, reliability, system safety and security for the applications tested
- Developing test documentation to include: test requirements, test project plans, test schedules, test plans, detailed test cases, and metric reporting, as defined by the Project Life Cycle (Agile or Waterfall)
Junior Quality Assurance Analyst
09/2010
-
12/2014
Dallas, TX
- Follows & promotes standards for the enterprise’s Agile testing process including automated test script programming, documentation, naming conventions, and security
- Data verification of borrower information and foreclosure fees incurred
- Identification of consumer complaints and possible fraud to ensure proper handling
- Delinquency requirements and default status, such as bankruptcy and loss mitigation
- B.S. in Computer Science, Engineering, Information sciences, or equivalent
- Performs quality assurance review in accordance with AML policies and departmental procedures within established timeframes
- Produces reports containing quality assurance results and associated metrics using established procedures
- Maintains current knowledge of regulations applicable to the business, any business changes as well as pertinent internal regulatory policy and procedural changes
- Provides insight into quality gaps discovered as part of the quality assurance process and ensures these gaps are communicated to appropriate management and business owners
Education
Norwich University
2006 - 2010
Bachelor's Degree in Computer Science
Professional Skills
- Excellent writing and organizational skills. Good computer skills to include Outlook email and other Microsoft applications such as Word,
- Strong analytical and problem solving skills; superior verbal and written communication skills
- Demonstrated organizational skills and written/verbal communication skills
- Strong interpersonal, verbal and written communication skills & presentation skills
- Effective verbal and written communication skills, as well as, interpersonal skills with the ability to effectively listen and communicate to varied levels
- Strong organizational skills, attention to detail, superior interpersonal and negotiation skills
- Demonstrated strong negotiation, decision making and problem solving skills
How to write Quality Assurance Analyst Resume
Quality Assurance Analyst role is responsible for analytical, interpersonal, technical, organizational, business, testing, excel, microsoft, computer, customer.
To write great resume for quality assurance analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Quality Assurance Analyst Resume
The section contact information is important in your quality assurance analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Quality Assurance Analyst Resume
The section work experience is an essential part of your quality assurance analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous quality assurance analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular quality assurance analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Quality Assurance Analyst resume experience can include:
- Have a positive attitude, good people skills, and the ability to work effectively in a team oriented environment
- Good mathematical skills and the ability to apply mathematical operations to the determination of test reliability and validity
- A team player with good sense of customer focus, good interpersonal and communication skills
- Excellent personal organisation and prioritisation skills
- Demonstrated analysis, problem solving, and troubleshooting skills expertise
- Efficient in working independently to achieve task deadlines by utilizing effective time management skills
Education on a Quality Assurance Analyst Resume
Make sure to make education a priority on your quality assurance analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your quality assurance analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Quality Assurance Analyst Resume
When listing skills on your quality assurance analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical quality assurance analyst skills:
- Strong leadership skills, verbal and written communication skills, presentation skills, problem solving skills, and interpersonal skills
- Strong leadership skills, verbal and written communication skills, presentation skills, and problem solving skills
- Able to apply analytical skills and good problem solving skills
- Strong Microsoft Office experience is required, particularly strong Excel skills
- Strong interpersonal, communication skills & presentation skills, written and verbal
- Strong communication skills and ability to interact effectively at all levels
List of Typical Experience For a Quality Assurance Analyst Resume
1
Experience For Quality Assurance Analyst Senior Resume
- Superior organizational and prioritizing skills
- Execute test cases and ensure testing effectively validates that systems is configured per documented requirements
- Excellent organizational, problem solving skills, and detail-oriented approach
- Excellent organizational and problem solving skills, and detail-oriented approach
- Have excellent written and verbal communications skills and avoid ambiguity, confusion, and inefficiency in communication during test cycles
2
Experience For Quality Assurance Analyst, Senior Resume
- Employ excellent verbal and written communication skills to collect the appropriate amount of information to design and develop reusable test scripts
- Good analytical and organizational skills and attention to detail
- Highly motivated with strong communication, analytical and technical skills along with the ability to work both independently and in teams
- Strong aptitude to learn quickly and effectively
- Strong organizational skills and the ability to manage time under tight deadlines
- Strong oral and written communication skills, and the ability to communicate complex and/or detailed information clearly
3
Experience For Technical Quality Assurance, Analyst Resume
- Good communications skills (both oral and written)
- Excellent Italian and English linguistic skills
- Excellent Polish and English linguistic skills
- Excellent internet and software navigation skills
- Provide training support by facilitating soft skills training and providing suggestions on training content
4
Experience For Quality Assurance Analyst Associate Resume
- Work Experience:Four to five years job related experience (including one year software testing)
- Prior work experience with facilitating call calibration sessions and producing QM reports
- Analyzing data or testing or software development experience with proven track record of high performance
- Proven experience with requirements analysis, test case identification, test plan creation and execution, tracking of defects and reporting of results
- Effectively communicates defects to developer(s) responsible for system being tested, using systems as necessary per project
- Solid experience developing automated test scripts with Selenium
- Decision-making and organizational skills
- Prior quality assurance and/or quality monitoring experience in a call center environment is required
5
Experience For Quality Assurance Analyst, Associate Resume
- Experience writing validation SQL queries
- Proven experience working with ASP, .NET, Oracle/MS SQL Server, and the ability to read, write, debug and follow ASP/.NET code, VB.NET/ C#, PL/SQL, TSQL
- Strong Feature File writing / Selenium experience
- Proven experience in Testing roles
- Data analysis and technical problem solving skills are essential
- Maintains an ongoing self study program to enhance QA skills and knowledge
6
Experience For Quality Assurance Analyst IT Resume
- Work effectively as part of a team and independently, as necessary
- Investigative skills to determine the failure point, root cause, and appropriate corrective action to apply to an issue
- Communicate effectively in a matrix management environment and drive improved performance from various departments
- Five (5) years experience in model validation or model development
- Experienced test engineer with 1-2 years or more of in-depth experience with quantitative sciences, statistics and/or the financial industry
- Review controls to ensure that they are effectively designed to prevent or detect suspicious activity and meet technical BSA/AML requirements
- Effectively communicating with the team and customer reps and document testing efforts of assignments with team members and managers
- Computer skills (World, Excel)
- Utilize industry tools to aid in effectively quality assurance (Jama, JIRA etc)
7
Experience For Technical Quality Assurance Analyst Resume
- Solid experience with software technologies including: HTML, XML, java, and .NET
- Solid experience with MS SQL databases
- Able to work effectively in a multicultural team with minimal supervision
- Able to manage his / her own time and able to switch between multiple tasks effectively
- Supporting and leveraging existing test suites and developing efficient new test cases to validate that business requirements are met
- Driving continuous improvement through data-based inquiry, creative and innovative ideas, and sharing effective practices across the organization
8
Experience For Quality Assurance Analyst, Lead Resume
- Accounting experience highly recommended
- Validating RxConnect business requirements are met by development of accurate test cases
- Developing effective professional relationships with project managers, development staff, team leads, and corporate technology teams (as needed)
- Experience developing, modifying, Appling, and maintaining standards for quality operating methods and procedures used across the program
- Review accounting, financial reporting, and information systems activities by measuring and evaluating the effectiveness of operational controls
- Experience establishing, executing and maintaining a quality assurance program that ensures quality control procedures and practices are being used
- Minimally 3+ years’ experience using testing web testing frameworks and load testing frameworks
- Experience in creating automated tests scripts using Automation Testing Tools like UFT, Selenium, Macros
9
Experience For Data Quality Assurance Analyst Resume
- Experience monitoring the services being provided to determine if Service Level Agreements and performance levels are being adhered to
- Execution of test cases and the validation of results, meeting deadlines and providing first tier of triage for project defects found during test execution
- Takes on projects requiring more complex knowledge and experience including basic test script writing
- Forge strong relationships with internal customers, influencing and persuading where appropriate and resolving any conflicts which arise
- Perform functional testing, data validations, and regression testing of applications and coordinates user acceptance testing
- Backend database testing in Microsoft SQL and Teradata environments including validating stored procedures, and jobs
- Performs smoke-testing activities on new applications and enhancements prior to starting any formal testing to verify test-readiness of application
- Backend database testing including validating stored procedures, jobs, and triggers
- Data Warehouse / Data Lake ETL testing experience using SQL, Shell Scripting and/or Python
10
Experience For Senior Business Intelligence Quality Assurance Analyst Resume
- Experience writing test cases, executing tests and creating issues and bugs
- 12)Experience creating and managing simple project schedules
- Good working knowledge of SQL and preparing automated scripts
- Experience working in a QA team environment delivering high quality software
- Experience writing and executing complex system level test plans, test cases and test reports
List of Typical Skills For a Quality Assurance Analyst Resume
1
Skills For Quality Assurance Analyst Senior Resume
- Technical Skills Proficient skills in the following
- Demonstrated strong analytical skills, with emphasis on quality assurance
- Demonstrate excellent team work and collaboration skills
- Excellent PC skills and experience with Microsoft Office, project management software and database information retrieval
- 17)Excellent presentation skills with experience speaking to director level and above
2
Skills For Quality Assurance Analyst, Senior Resume
- Strong testing skills. Able to creating test scripts, setting up test data, and running test cycles
- Excellent interpersonal skills, including the ability to lead, facilitate, and organize meetings with all project members including business stakeholders
- Effective problem solving skills and troubleshooting abilities
- Strong problem-solving and troubleshooting skills required
- Java development experience (excellent core understanding and low-level programming experience)
3
Skills For Technical Quality Assurance, Analyst Resume
- Java development experience (excellent core understanding and low-level programming experience)
- Demonstrated track record of providing superior Client Service skills in a previous client facing role
- Experience leading or mentoring staff; ability to develop QA staff’s skills and resolve roadblocks
- Strong database querying skills using Toad or SQL Server Management Studio
- Strong planning and organization skills is essential
- Analytical approach with good problem solving skills
4
Skills For Quality Assurance Analyst Associate Resume
- Excellent verbal and written communication skills, including the ability to clearly write and proofread test scenarios
- Concise and effective written and verbal skills to communicate with other professionals, including IT BAs, IT Developers, and other project stakeholders
- Strong written communication skills, expressing (verbal and written) information and key points clearly and concisely
- Strong math skills and aptitude for completing income calculations
- Strong analytical, design, and problem solving skills with exceptional attention to detail
- Exhibit excellent interpersonal skills including a professional and diplomatic demeanor
- Demonstrated ability to support sales pursuits through estimation and scheduling skills
- Demonstrated skills in public speaking
5
Skills For Quality Assurance Analyst, Associate Resume
- Able to balance priorities and communicate effectively in a fast moving, agile, product development environment
- Deal effectively with uncertainty and changing priorities
- Strong anlytical and problem solving skills
- Effectively communicate testing priorities, status of defects, risks, test coverage, and confidence levels associated with quality assurance efforts
- Strong level of presentation (verbal/written) and relationship building skills
- Operate effectively, and with a sense of possibility, in a fast-paced, deadline-driven environment managing multiple, simultaneous projects
- Strong analytical skills, ability to quickly grasp/understand the requirement and derive use cases from Jira story
- Strong experience with testing complex ERP systems, specifically SAP. Strong understanding of standard test and QA practices
6
Skills For Quality Assurance Analyst IT Resume
- Good interpersonal and work management skills
- Prioritizes and manages in a way that uses resources effectively
- Experience in effectively responding to moderately complex situations involving several constituencies
- Strong organisational skills, coupled with the ability to work on own initiative
- Analytical skills and problem resolution experience
- Demonstrated ability to participate effectively as part of and within a team atmosphere required
- Work independently with excellent organizational skills and the flexibility and adaptability to work on multiple projects
- Strong interpersonal, communication, and analytical skills, written and verbal
7
Skills For Technical Quality Assurance Analyst Resume
- BS in Computer Science or related field, or equivalent work experience, or Master’s in Clinical Informatics with exceptional SQL skills
- Proven time management skills and discipline in bringing projects to completion, on time, despite interruptions and distractions
- Strong organizational, project coordination and on time delivery skills
- Communication 101 - excellent oral and written skills
- Quality Analyst work experience that spans good hands on experience in manual and automated testing of web applications
8
Skills For Quality Assurance Analyst, Lead Resume
- Quality Analyst work experience that spans good hands on experience in manual and automated testing of web applications
- Handle multiple tasks, strong organizational/follow-up skills required
- Strong analytical skills and the ability to quickly understand new functionality
- 13)Excellent time management, problem solving and organizational skills
- 14)Excellent oral and written communication skills with a high attention to detail
- 19)Ability to work effectively with strong personalities and build coalitions to move projects past difficult obstacles
- Understanding of quality planning and records management requirements and processes with demonstrated work experience in a document management environment
- Working experience using SoapUI, or related tool, to validate service layer requirements
9
Skills For Data Quality Assurance Analyst Resume
- Testing skills and aptitudes for technical tasks
- Working knowledge on test scenarios, plans and test case design skills required
- Understanding of software engineering skills and QA/Test and automation methodologies
- Experience in Automation testing using Selenium/SOAP UI automation and 2+ years of extensive experience in API/Web Services Testing
- Experience analyzing technical data or experience communicating and influencing others in a concise, data-driven manner
10
Skills For Senior Business Intelligence Quality Assurance Analyst Resume
- Intermediate skills in interacting with the client and in changing/influencing customer opinion
- Testing experience using SQL and any database or ETL testing experience
- Experience of planning, executing and validating tests across the full test spectrum (functional, non-functional, regression, integration, UAT, OAT etc.)
- Strong experience with manual backend testing, testing tools, and reviewing test cases
- Proven experience planning, developing and collaborating on test automation framework
- Strong working experience in the Data Analysis, Design, Development, Implementation and Testing of Data
- Experience in developing automation frameworks and good understanding of frameworks
- Passionate in learning and developing your skills through your own initiative
- Strong hands-on experience in creating framework for API Testing
List of Typical Responsibilities For a Quality Assurance Analyst Resume
1
Responsibilities For Quality Assurance Analyst Senior Resume
- Test the component’s functionality front to back including screens functionality and workflow, approval workflow, data collection and load, and functionality of back end modules involved in the adjustments processing
- Excellent communication skills, both verbal and written, including presentation skills
- Be details-oriented with proven analytical, evaluative, and problem-solving skills
- Excellent personal computer skills, including all MS Office applications, are required
- Excellent written and verbal skills as well as advanced knowledge of Microsoft Office Suite applications are also required
2
Responsibilities For Quality Assurance Analyst, Senior Resume
- Excellent written and oral presentation skills and an ability to work with people at all levels both internally and externally
- Strong interpersonal skills, both oral and written, with an orientation towards customer service
- Moderate to strong SQL skills
- Highly analytical, detail oriented, strong documentation skills
- Very good data analytical skills
- Very good understanding of Data Warehousing concepts, Data Analysis, Data Warehouse Architecture and Design and Strong Knowledge of relational database design
- 4) Critical thinking and problem solving skills
- Automation test suite development and testing experience for data validations using Excel macros, Selenium, Cucumber, Jenkins, Java
- Experience in QA, specifically experience testing across an SAP landscape, working on QA strategy and approach in an SAP environment
3
Responsibilities For Technical Quality Assurance, Analyst Resume
- Experience testing with ETL and data warehouse system testing experience
- Prior experience of working in derivatives testing domain beneficial
- Testing experience and 1+ year banking experience
- Strong Automation experience using QTP / Selenium with Java/API testing
- Two to five years experience in investigations, including filing SARs on Fraud and/or AML/TF matters or related audit/regulatory experience
4
Responsibilities For Quality Assurance Analyst Associate Resume
- Excellent understanding of and hands-on experience with design and development best practices. Familiarity with user operating systems and web browsers
- Critical Thinking - Exceptional problem solving and analytical skills with emphasis on data analysis
- Experience with writing SQL queries to validate database data
- Knowledge and audit skills to provide technical expertise and research for issues and projects relating to in-scope Services
- IT experience in Quality Assurance and software application testing/test management OR equivalent work experience
- IT experience in Quality Assurance and software application testing/test management or equivalent work experience
- Strong experience with test automation and testing tools
5
Responsibilities For Quality Assurance Analyst, Associate Resume
- Strong experience in Agile and Waterfall testing methodologies
- Light SQL scripting skills
- Experience with API testing Experience with Agile methodologies
- Experience in auditing of IT and validated systems is an asset
- Experience experience in quality assurance or a microbiology lab in a food manufacturing environment
- Experience reviewing policies, contracts/legal documents with a strong attention to detail
- Solid understanding and hands on experience with Quality Assurance processes and methodologies
6
Responsibilities For Quality Assurance Analyst IT Resume
- Experience with automated test tools, modeling tools, test validation tools, change management tools and test case
- Strong knowledge and experience working within waterfall and Agile system development life cycles
- Prior bank experience in AML/Fraud environment or internal audit
- Prior quality assurance and data integrity experience
- Around 6 years of good hands on experience on ALM
7
Responsibilities For Technical Quality Assurance Analyst Resume
- The ability to communicate effectively with different roles, and also have the ability to communicate with different personality-types
- Solid experience in the analysis, interpretation and presentation of performance measures
- Average communication and interpersonal skills
- Effectively can embrace and lead change
- Software industry experience, either as a software developer, QA analyst or experienced Loan Servicing product user
- Preference to prior military service with SATCOM experience
8
Responsibilities For Quality Assurance Analyst, Lead Resume
- Experience in a software testing environment (both manual and automation experience)
- Demonstrated understanding and experience with standard project management methodologies
- Advanced skills with Microsoft Office (Excel, Word, PowerPoint) essential
- Intermediate to advanced skills in project management
- Fluent in English skills (B2)
- Intermediate to advanced proficiency with MS Office products and extensive PC skills
- Strong critical thinking ability to determine most effective ways to test software and to recognize patterns and understand relationships in clinical data
- Show your skills - recommend processes that add efficiency to the current workflows
9
Responsibilities For Data Quality Assurance Analyst Resume
- Demonstrated experience with software test automation (HP UFT) (2+years)
- Around 2 years of good hands on experience on ALM
- Extensive experience and knowledge with contact centre technologies – Quality Assurance and Client Experience related (Verint, Witness, etc)
- Experience as a Quality Auditor OR 1+ years of production experience within UHC E&I (internal employees)
- Strong experience in design & development on Mainframe technologies
- Provide feedback and communicate effectively with peers on the results of QA reviews
10
Responsibilities For Senior Business Intelligence Quality Assurance Analyst Resume
- Demonstrate strong leadership and accountability for the quality
- Working experience creating and maintaining quality assurance policies, procedures, strategies, and methodologies
- Exercising good judgment when evaluating policy requirements and using comments that clearly explain your findings
- Digesting and understanding Business Requirements and designing test cases to validate the dev changes
- Being a good team player by communicating and coordinating with global members to ensure optimal delivery
- Understanding of and experience with both Oracle and Custom application testing
- Working experience in using TFS, MTM for test case management
- Understanding of financial markets and experience with trading systems
- Working experience using Microsoft office tools
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