Key Account Coordinator Resume Sample
Unique Gulgowski
92711 Sonny Cove,
New York,
NY
+1 (555) 215 8113
Work Experience
Key Account Coordinator
09/2015
-
PRESENT
Chicago, IL
- Provides administrative and/or process support for contract administration and customer service
- Acts as an extension of the sales team by assisting with sales development, sales material creation, marketing communications, sponsorship proposals and recaps
- Assist with presentation design/finalization as well as collecting and distributing meeting materials as needed
- Demonstrate proficiency composing written communications
- Responds to client requests, e.g., spot times, in a timely and efficient manner
- To work closely with Account Managers within the Key Accounts (Client Services) department in the successful administration of those accounts on a daily basis
- Verify receipt of orders to our vendor sources
- Reconcile any delivery or order placement issues in a timely fashion and keep our customer(s) informed as to the results
Key Account Coordinator Eastpak
06/2009
-
04/2015
Dallas, TX
- Assist fellow team members with order placement, delivery confirmation, and problem resolution as directed
- Assist and support the Sales team with various reporting relating to our core accounts
- Reconcile open invoices using various applications and record as needed
- Organize documents for scanning in relation to their core account(s)
- Responsible for receiving and booking orders into IBS when AE’s are out of the office
- Work with AE’s on lead generation/research through Direct Heat and The List
- Daily customer order bank management for UA’s highest volume Accounts
Education
Northwood University - Florida Campus
2003 - 2008
Bachelor's Degree in Advertising
Professional Skills
- Excellent time management skills with ability to prioritize in a fast paced environment
- Excellent listening skills with the ability to analyse and problem solve
- Excellent written and verbal skills when addressing either individuals or groups
- Excellent Customer Service and organisational skills
- At least, 3 years of experience in a similar position. With a strong background in retail: leading teams, focus on retail kpi's and retail operations
- Proficient in computer skills including high level of Excel
- Communication skills to promote a free flow of information throughout the organization that creates a feeling of energy, excitement, and personal investment
How to write Key Account Coordinator Resume
Key Account Coordinator role is responsible for database, trading, retail, logistics, reporting, research, digital, insurance, travel, software.
To write great resume for key account coordinator job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Key Account Coordinator Resume
The section contact information is important in your key account coordinator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Key Account Coordinator Resume
The section work experience is an essential part of your key account coordinator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous key account coordinator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular key account coordinator position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Key Account Coordinator resume experience can include:
- Maintain account(s) profile by ensuring vendor compliance. This could include special packaging, SMU’s, ticketing, musical size runs, shortages, lateness, direct ships, etc
- Proven experience within a Customer Service, Administrative or Order Processing role
- Wynn Operating Database skills desired
- Experience required with at least 2 years in ecommerce or digital marketing
- Work closely with assigned Account Manager(s) to properly prioritize workload and ensure client and TC’s organization success
- Experience in account service or customer service role in a professional environment
Education on a Key Account Coordinator Resume
Make sure to make education a priority on your key account coordinator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your key account coordinator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Key Account Coordinator Resume
When listing skills on your key account coordinator resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical key account coordinator skills:
- Communicationskills to promote a free flow of information throughout the organization that creates a feeling of energy, excitement, and personal investment
- Intermediate MS Excel, Word and Outlook skills
- Time Management Skills: are critical in order to assign commensurate amounts of time for daily tasks and larger scale projects
- Working experience with MS Office including Excel’s basic formulas such as adding and subtracting columns
- Experience demonstrating a successful sales record having consistently achieved or exceeded sales targets
- Very good in creating relationships with business partner at all levels to positively impact and influence them
List of Typical Experience For a Key Account Coordinator Resume
1
Experience For Key Account Coordinator, Retailer.com Resume
- Coordinate and review due diligence questionnaires, RFPs and RFIs, provide feedback and input based on understanding of the firm’s products, as well as the client’s needs
- Basic Microsoft Word and Outlook experience
- Others: Working as a key user and/or tester in system- and process-based IT projects, as well as updating and adapting the test scenarios
- Support Key Account or Field Account teams in cataloguing, customer systems maintenance, pricing updates and all related data base updates of catalogues
- Support returns or claims creation process according to authorization matrix, always ensuring the compliancy of the process is respected in the market
2
Experience For Key Account Coordinator Eastpak Resume
- Work with the marketing team to increase sales through new product development/execution and presentations
- Provide retail pricing quotes from specific manufacturers for customers
- Coordinate and ensure accuracy and on time completion of Key Account reporting tasks
- Coordinate with Key Account Manager, Program Manager, and Technical Program Manager on communication being sent to major clients’ supplier base
- Organize quarterly drip campaign with research analysts for ALPS ETF’s and mutual funds for recommended lists and model portfolio’s
- Develop meaningful personal relationships with key account contacts and assigned sales representatives to ensure they look to the Sales Support team as a primary source of communication and looped in on all key account activities
- Gain an intimate knowledge of assigned customer(s) requirements and perform tasks related to new product set up, testing, labeling, shipment, customer website maintenance, reporting, etc. to ensure compliance and ultimately the highest level of customer satisfaction
- Analyze customer forecasts, open orders and scheduled production and take proactive measures to ensure timely product availability
3
Experience For Key Account Coordinator Resume
- Support Key Account Managers in profitable, growth oriented management of global business relationships across all lines of business and geographies
- Prepare client related presentations in coordination with the extended client team
- Work in accordance with KPI’s and revenue targets
- Sourcing equipment throughout the Sunbelt system, coordinating deliveries, monitoring invoicing, reviewing On-Rent reports weekly for targeted customer base, mediation of invoicing disputes and other account maintenance issues as required
- Proven ability to multi-task under fast-paced, sometimes high-stressed environment
4
Experience For Key Account Coordinator, Retailer.com Resume
- Acts as point of contact between Key Accounts Manager and Customer
- Analyzes and reports Key Accounts activity to Manager and other team members weekly
- Maintain a professional demeanor and positive interaction with customers, management and fellow employees
- Dependable, motivated, and self-starter
- Supporting sales teams customer service part of the local sales strategy with a view to achieving departmental and company goals, in alignment with the Sales Director
- Representing the interests of the sales department vis-à-vis responsible persons of other departments (local, region or global) by working as a “customer service representative” in key projects for the company
5
Experience For Key Account Coordinator Eastpak Resume
- Proficient in Microsoft Office Suite; familiar with Salesforce or demonstrates ability to learn new systems quickly
- Assist Key Account Manager to provide customer services and problem solutions for key clients
- Complete other miscellaneous tasks as requested by managers and AE’s
- Maintain and track specific weekly reports
- Maintain and update multiple system databases
- Serve as internal support contact for assigned Key Account Manager
6
Experience For Key Account Coordinator Resume
- Deliver the Talley Message
- Understand and use Prelude software and the Talley eCommerce website to service customers
- Utilize Sales Order Entry Guidelines and automated order tools to process Quote Requests and Purchase Orders
- Follow up on Open Quotes, Open Orders and Purchase Order HOLDs
- Know customer's current business and projects
7
Experience For Key Account Coordinator, Retailer.com Resume
- Analyze order history, sales numbers, Open Quotes and Open Orders
- Contact subject matter experts and sales team when necessary to service customer
- Plan and execute market strategies and action items with the Director and Sales Team
- Consistently follow up on action items to generate revenue
- Enter Quality Feedback Entries
8
Experience For Key Account Coordinator Eastpak Resume
- Understand and use Prelude software and the company's eCommerce website to service customers
- Innovative: Work with Key Partners to develop new approaches to solve problems in the most efficient and effective way possible in an ever changing environment whether cause by addition of new customers, acquisition of new territories or implementation of new systems or procedures
- Fluency in French and English, written and verbal, is an asset
List of Typical Skills For a Key Account Coordinator Resume
1
Skills For Key Account Coordinator, Retailer.com Resume
- Experience within a training organisation and knowledge of the Oil & Gas, Maritime, and Renewable Energy sectors would be advantageous but not a prerequisite
- Fast Moving Consumer Goods Company
- 6 month to 1 year experience in a coordinator role
- Experience in a coordinator role
- Experience in Customer Service or related field
2
Skills For Key Account Coordinator Eastpak Resume
- Administrative and secretarial experience
- Demonstrate functional knowledge of Talley history, solutions (business segments), applications, customer types, services and products
- Demonstrate the functional knowledge of the company's history, solutions (business segments), applications, customer types, services and products
- Outstanding career opportunities within Johnson Controls
- Willing to meet and exceed customer expectations on a daily basis with willingness to “own” situations as they arise
- Support the Key Account Managers in steering, preparing and coordinating XFT meetings
- Work with the Merchandising team to ensure efficient stock replenishment and transfers during the season
- Preparation and communication of the clearance price sales list including all sales activities according to margin target
- Manage staffing levels to agreed headcount plan, within budget and to deliver maximum efficiency ( including Interim’s )
3
Skills For Key Account Coordinator Resume
- Communicate on a monthly the performance vs LY and target including the action plan for the coming month
- Coordinate customer-owned inventory for servicing Quote Requests and processing Purchase Orders and Order Releases
- Proactively prepare for future selling opportunities with pricing and inventory requirements
- Acts as the Sunbelt internal source for questions regarding regional key accounts, specific customer pricing and some but not all collections issues
- Act as a key contact liaison between Key Account Group and Marketing Activation & Operations Team
- Implement merchandising & display directives to achieve sell-through objectives
- Set realistic goals and meet those goals by motivating self as well as others
4
Skills For Key Account Coordinator, Retailer.com Resume
- Use and/or successfully learn the following ARS/Airgas applications
- Fill-in during leave periods for KAC’s due to vacations, illnesses, etc. when necessary
- Fill-in during leave periods for KAC’s and reception due to vacations, illnesses, etc. when necessary
- Review and update pricing levels and matrices
- Support EY’s client serving teams to be connected, insightful and responsive
5
Skills For Key Account Coordinator Eastpak Resume
- Develop and maintain an in-depth understanding of the ALPS Variable Insurance Trust (VIT), ALPS Mutual Fund and ALPS ETF’s
- Assist with the on-going support and creation of Client Strategy Plans and Action Plans
- Computer literate and working knowledge of Microsoft office packages
- Position is based in the Connections’ Los Angeles, CA office
- Spot Traffic PPO order entry - Coordinate commercial traffic both externally with clients and internally with production and traffic departments utilizing iHeart Media’s trafficking program
6
Skills For Key Account Coordinator Resume
- Support the Account team in the all aspects of operational management. His role is to also provide support and execute the day to day requirements of marketing/corporate projects as if they are related to organized accounts, which entail interaction with internal and external stakeholders.
- Ensure the flawless execution of projects by providing Key Account Manager with documentation support, guidelines, as well as project performance monitoring and analysis
- Ensure on-time and effective Trade and Brand Project Communications to the Key Account group for the banners to assess, activate and implement accordingly
- Manage the Key Account Tracker and ensure project support to facilitate effective activation and implementation
- Develop and maintain an environment of strong teamwork, enthusiasm and open communication
7
Skills For Key Account Coordinator, Retailer.com Resume
- Ensure Key Account Managers are providing the proper communication to their respective banners
- Ensure appropriate project management to ensure flawless execution of trade, brand and specific organized accounts projects
- Manage complete execution and provide guidelines to Regional Sales Force (RSM, DM, AR) for further project activation and implementation in organized accounts
- Manage and ensure accounts specific needs are identified in Trade & Brand initiatives and assess project feasibility in organized accounts
- Ensure appropriate Key Accounts Cycle projects to be activated and implemented as planned
- Provide monthly feedback of customers’ reaction to the products, the problems in accepting the products (price, quality, style) and the market opportunities for new products to retail & merchandising managers
- Plan staff agenda that ensure Customer Service and minimize overtime hours ( including Interim’s )
- Identify candidates and manage the staff hiring in accordance with the HR process
- Lead in the coaching and development of staff to improve sales techniques and service quality
8
Skills For Key Account Coordinator Eastpak Resume
- Analyze sales to determine “best sellers”, “worst sellers” and “missed sales”
- Coordinate the returns at the end of each seasons
- Inform staff on Crazy days list, promos,…
- Ensure all store staff appropriately project the Brand image and are in compliance with the dress code
- Hold regular store meetings and ensure all staff receive all appropriate information provided by the brand. Provide regular feedback to retail management regarding store motivation
9
Skills For Key Account Coordinator Resume
- Used to balance and shift priorities
- Review monthly and yearly staff performance in line with the Company HR process
- High energy, goal oriented and driven individual
- Work as a valued member of a close knit team of professionals and establish effective relationships with customers, vendors and the general public alike
- Experience in media, or in executive support role
- Be knowledgeable in various ARS helium & equipment programs
- Self-motivated, enthusiastic, pleasant, positive customer-centric attitude
10
Skills For Key Account Coordinator, Retailer.com Resume
- In an Administrative Assistant position
- Propose risks, opportunities to enhance the business in collaboration with your manager’s team
- Coordinate and follow up conversion and release of Key account orders for processing to the Distribution center with a focus of On Time In Full (OTIF) KPI’s
- Experience: Previous experience with high volume/high demand customers; Credit Assistant, or Credit Coordinator, experience with ATD’s internal A/R Posting process
- Detail: The ability to review and reconcile customer payment histories to determine discrepancies and resolve issues preventing timely payment of accounts
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