Lead Business Analyst Resume Sample
Rae Feeney
2825 Crona Gateway,
New York,
NY
+1 (555) 236 5376
Work Experience
Lead Business Analyst
07/2016
-
PRESENT
Boston, MA
- Reviews tactical implications of new strategic directions of projects and business units/functional areas
- Ensures long-term strategic goals and an enterprise view are represented in requirements
- Identifies and implements changes in business systems to ensure sustainability of changes including but not limited to process, organization and performance measures
- Recommends improvements for business processes
- Drives the requirements management process across the software development lifecycle
- Leads requirements meetings to understand and collect product, business and technical needs
- Assess and develop test cases, as required
- Leverage standard methodologies, processes and tools
- Understand customer’s viewpoint in order to design and deliver the most beneficial solutions
IT Lead Business Analyst
04/2012
-
04/2016
San Francisco, CA
- Proficient requirement meeting facilitator, demonstrated experience in facilitating sessions (20+ people) using techniques to help define scope and requirements during the lifecycle
- Proven ability to drive complex conceptual discussions and develop system requirements. This includes the ability to generate innovative ideas to resolve problems
- Career Gap Analysis
- Oversee vendor day to day platform service operations, track performance per contractual agreements ensuring established SLA are met within budget and take corrective & preventive actions
- Apply ITIL and ITSM principles to create, update and ensure adherence to Standard Operating Procedures and Work Instructions
- Apply compliance principals and participate in compliance activities as required
- Creatively think about increasing effectiveness of the iConnect Product Lines and embed agile practices into the organization. Champion the need for change to improve performance. Establish and monitor qualitative and quantitative measures appropriate to improvement opportunities and initiatives. Measure and build customer service satisfaction
- Partner with J&J IT Shared Services, Veeva and Salesforce.com (SFDC) and global support vendors to deliver day to day system availability and optimize performance. Apply Salesforce.com and Veeva expertise to identify best solutions for troubleshooting, resolving and advancing the iCONNECT NA platform. Provide Business Unit IT project management support for platform stability/ maintenance projects
Senior / Lead Business Analyst
05/2005
-
11/2011
New York, NY
- Understand supported business processes and service demand requirements to serve as reference for improved vendor performance. Partner with vendor service provider to manage resource allocations and proactively manage capacity. Partner with Application Services to provide estimates and quotes related to demand requests
- Interface with iConnect Product Line Owners and development teams to understand potential changes to service requirements due to project activities and deliver proper transition/hypercare. support as needed. Engage as necessary for anticipated knowledge transfer. Actively participate in project retrospectives to highlight areas for improvement related to service operations
- Work with technology managers to support the execution and implementation of projects (e.g., scope, schedule, budget, and quality management)
- Ensure overall project tracking, planning, coordination and status reporting to various stakeholders (including Senior Management) using effective communication channels
- Provide support upon request to specific projects in the production of key deliverables
- Provide clear, concise and accurate senior management updates
- Ensure compliance with TIAA’s Operational Risk requirements throughout project lifecycles
- Collaborates and consults with internal client groups to understand complex business and user needs and document requirements
Education
Washington State University Spokane
2000 - 2005
Bachelor's Degree in Business
Professional Skills
- Excellent oral and written communication skillsStrong analytical and troubleshooting skills
- Strong Microsoft Office skills and excellent stakeholder management skills
- Strong financial analysis and financial modeling skills including advanced Excel skills
- Strong facilitation, communication (written and verbal) , listening, coaching and presentation skills, with experience of running results driven workshops
- Strong tech writing skills and proven track record in developing functional requirements
- Typically uses more subject matter expertise and project management skills than technical skills
- Strong Analytical skills Ability to effectively influence various levels of management in Lines of Business and Staff Groups
How to write Lead Business Analyst Resume
Lead Business Analyst role is responsible for business, analytical, analysis, presentation, leadership, interpersonal, organizational, technical, advanced, software.
To write great resume for lead business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lead Business Analyst Resume
The section contact information is important in your lead business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lead Business Analyst Resume
The section work experience is an essential part of your lead business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lead Business Analyst resume experience can include:
- Proactively makes recommendations on new solutions or enhancements based on assessment of business requirements in alignment with overall business and technology strategy
- Excellent oral communications skills and customer relations skills; position works extensively with outside customers and vendors
- Excellent written and verbal communication skills; able to effectively interact at all levels
- Strong verbal and written communication skills with exceptional interpersonal skills are required
- Strong problem solving and analytical skills Strong team player
- Demonstrates strong communication and presentation skills in meetings, facilitated sessions, and senior leadership presentations
Education on a Lead Business Analyst Resume
Make sure to make education a priority on your lead business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lead Business Analyst Resume
When listing skills on your lead business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lead business analyst skills:
- Strong business and financial acumen, with demonstrated experience in quantitative and analytical skills and creativity in developing reporting solutions
- Good communication skills, able to build strong working relationships across your team
- Good social skills and experience interacting with clients/users at all levels, singly and in groups
- Advanced skills in MS Office with a particularly strong skill set in Visio
- Good written communication skills to facilitate effective writing of correspondence with internal and external customers
- Excellent planning, communication, documentation, organizational, analytical, and problem solving abilities. Advanced mathematical skills
List of Typical Experience For a Lead Business Analyst Resume
1
Experience For IT Lead Business Analyst Resume
- Demonstrate leadership by successfully managing multiple client & team engagements and effectively manage conflicts and priorities
- Strong business analysis experience within banking and financial services with prior stress testing and scenario reporting OR senior executive risk MI
- Excellent working knowledge of Microsoft Office (Excel, Word and PowerPoint) and Programming Skills on SAS/SQL/Teradata is essential
- Relationship building skills with a good understanding of different cultures and how to work with them to deliver results, in a global organization
- Good stakeholder management skills - Comfortable speaking and discussing requirements and scope with users and senior business stakeholders alike
- Strong team and thought leadership and the ability to innovate. Analytical, Problem Solving, performance results and relationships skills
- Strong analytical, problem solving, and business process design skills
- Excellent leadership, facilitation, multitasking, and interpersonal skills, with ability to work across functional lines and at many levels
2
Experience For Lead, Business Analyst Resume
- Good mentoring and leadership skills
- Strong Leadership skills, including capacity to motivate and influence project team members with whom there is no direct reporting relationship
- Excellent communication, facilitation, teamwork and presentation skills
- Proven ability to learn and apply new methods/skills/technology to improve existing processes
- Excellent verbal and written communication skills with all audiences
3
Experience For Senior / Lead Business Analyst Resume
- Leads in Interpreting systems requirements, using current and emerging technologies to develop and validate effective
- Experience in working in an agile environment, including a strong working knowledge of the methodology, user stories, and iterative development
- Prior experience leading/ supervising staff essential
- Superior problem-solving, analytical and critical thinking skills
- Strong understanding and good working knowledge of Database ability (SQL and SAS)
- Develop and maintain strong relationships with stakeholders within project working group ensuring continual and effective communication
- Technical experience in statistics, predictive modeling and other data sciences, as well as experience in developing data-sets for data science projects
- Able to coordinate multiple priorities and demonstrate initiative in starting and completing projects
4
Experience For Senior Lead Business Analyst Resume
- Experience leading project management activities with a strong understanding of project management methodology
- Expert collaboration, problem solving, and information seeking skills are essential
- Prior experience working as a Lead Business Analyst on Financial Regulatory Reporting projects e.g. IFRS09, STDF, IFRS16 etc
- Solid experience in accessing and working with data (databases, SQL)
- Prior experience working as a Lead Business Analyst
- Strong SQL and Oracle capabilities and experience with creating logical data mappings
- Strong leadership experience – managing teams of at least 5+
- Communicate effectively with all levels of the organization including senior members of the actuarial and product teams
5
Experience For Lead Business Analyst T Resume
- Experience as a Business Analyst within an investment-banking environment. Demonstrated strength in requirements analysis
- Communication skills (presentational, active listening, ability to build consensus, agreement and support across functions and at all levels)
- Prior experience working with global teams would be an advantage
- Systems Engineering related experience or complex database experience
- Data analysis experience and solid understanding of structured databases
6
Experience For Lead-business Analyst Resume
- Demonstrated leadership experience in managing large, global, cross-functional teams and projects
- Is an expert Business Analyst and has proven experience in a requirements gathering and solution definition capacity
- Prior experience of working in global and remote teams
- Creative thinking skills and a quick learner
- Advance Skills using JIRA, SmartSheets, XLS and PPT
- Hands on experience in application development experience, of Oracle PL/SQL in banking applications/ products (Avaloq knowledge would be an added advantage)
- Skills to build consensus and manage competing stakeholders' expectations
- Practical exposure/ experience of Project Management principles (knowledge and experience both are required)
- Continuously evolve CRM technology skills and maintain awareness of emerging technologies
7
Experience For VP-trade Blotter Lead / Business Analyst Resume
- Assists in shaping the projects needed to effectively manage MDM data
- Experience analyzing customer requirements and translating them into detailed specifications and test plans. Experience in Unix/Linux development
- Manage complex, often global, stakeholder alignment and issue resolution using skills to influence executives
- Team and situational leadership skills
- Understand the inner workings of Hyperion planning in order to quickly and effectively identify issues and implement resolutions
- Very strong experience and background working within AFC and Compliance business and technology areas
- Superior computer skills are a given, with expert knowledge in Access, Excel, Crystal Reports, and other financial & statistical software packages
- Strong working experience with the following applications: MS Excel and MS Office
8
Experience For QAD Lead Business Analyst Resume
- Manage client expectations and project priorities as it relates to BBH product strategy and priorities
- Mapping Business case KPI’s to Features/stories using Balanced scorecards enabling Prioritisation
- Working with managing leadership to prioritize business and information requirements
- Working experience with Visio and documenting business processes
- Managing the portfolio of projects and relative priority work requests
9
Experience For Lead Business Analyst, VP Resume
- Working experience or exposure to Agile methodology is an asset
- Working knowledge and hand-on experience with BI tools such as (MicroStrategy)
- Having a good knowledge of SDLC lifecycle, project governance concepts
- Experience in leading projects, including gathering requirements, scope analysis, and verifying the completion of the project
- Experience Interviewing, Onboarding, Mentoring, Training
- Demonstrable experience in facilitating, leading, influencing, and managing within large-scale, globally distributed organizations
- Strong ability facilitating process mapping activities and working knowledge of mapping techniques
10
Experience For SAP Hybris Lead Business Analyst Resume
- Experience directly or indirectly managing people, including coaching and mentoring
- Experience in developing, upgrading and supporting consumer facing E-Commerce Websites
- 60 months experience in writing test plans & cases and performing unit & regression testing
- Experience working with different vendor products, including case management and transaction monitoring software
- Previous experience building and delivering SharePoint Training
List of Typical Skills For a Lead Business Analyst Resume
1
Skills For IT Lead Business Analyst Resume
- Strong analytical skills, interpersonal skills, able to manage multiple priorities and have ability to learn new concepts quickly
- Strong data analysis background with excellent skills in Excel
- Excellent communication skills with an awareness of and ability to optimize interaction experiences
- Excellent ‘soft skills’ with focus on influencing, shaping, teaming, and collaboration are required
- Strong analytical, problem-solving, data management and planning skills
2
Skills For Lead, Business Analyst Resume
- Proficiency in SAS programming (including SQL & macros), advanced Excel, Powerpoint and good presentational skills
- Good Microsoft Office skills including MS Word, Visio & PowerPoint
- Strong skills in software delivery including agile methodologies
- Excellent analytical, communication (both verbal and written), facilitation/organizational, and influencing skills
- Demonstrated solid experience in end-to-end project management (from concept through delivery and support) using a standardized GxP SDLC model is required
3
Skills For Senior / Lead Business Analyst Resume
- Strong communication skills, both written and verbal, targeting audiences at many levels in the organization
- Macro-understanding of business operations and priorities and the ability to articulate them effectively through summary analysis and representative models
- Experience working effectively with broad based constituencies and the highest levels of management
- Strong leadership and team building skills. Ability to work well on cross-functional project teams and foster team commitment to tasks
- Related Experience:3+ years of IT business analysis experience. 5+ years of IT experience using structured project methodologies
- Excellent communication skills, comfortable speaking to medium sized audiences
- Proven ability to work effectively with people at all levels
- Excellent skills with MS Office tools, including Word, Excel, and Visio
4
Skills For Senior Lead Business Analyst Resume
- Excellent interpersonal and communication skills (both verbal & written), including the ability to articulate complex processes and concepts to non-experts
- Excellent workshop/interview facilitation skills
- Work independently with minimal supervision and excellent organizational and time management skills
- IT experience. Proven experience of business requirement analysis, stakeholder management, and high quality documentation
- Strong relational database skills – MySQL, Oracle, PostgreSQL, or similar
- Strong reporting skills using a variety of tools to ensure that data is maintained across a number of governance deliverables
5
Skills For Lead Business Analyst T Resume
- Strong communication skills liaising with both internal/external customers both written and verbally
- Excellent analytical, mathematical, and creative problem-solving skills. Logical and efficient approach to work
- Excellent communication skills and fluency in English both verbally and in writing
- Proven experience with business analysis, ideally within the risk domain would be excellent
- Strong MS Office skills (Microsoft Excel, PowerPoint, Visio, Project and Word)
- Excellent English, communication and presentation skills
- Prior experience in Consumer Packaged Goods, Supply Chain, or Information Services
6
Skills For Lead-business Analyst Resume
- Proven Track Record in business analysis experience and /or related technical experience
- Extensive years of experience in business analysis and/or related technical experience. Experience on major SDLC projects
- Very strong communication skills, be able to lead/run meetings/calls with senior stakeholders
- Strong analytical, financial, written, and communication skills
- Inquisitive with self-sufficient research skills; excellent attention to detail; creative thinker
- Hold strong analytical and communication skills, to liaise with business stake holders and convert concept into Business as well as Functional Requirements
- Oral communication skills including the ability to facilitate effective meetings and to deliver presentations
- Consultative and advisory skills with a proven ability to build confidence in interacting with internal and external clients
7
Skills For VP-trade Blotter Lead / Business Analyst Resume
- ) Extremely strong BA skills - elicitation/facilitation, requirements documentation (8-10 years)
- Validated written and verbal communication / Presentation skills
- Ensure India-based resource is allocated appropriately, based on skills, availability and experience
- Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization
- Modeling skills to represent requirements information in graphical form. BPMN/UML/workflow diagrams
- Providing leadership utilising business and consultancy skills, as subject matter expertise in a given business area as the work load requires
8
Skills For QAD Lead Business Analyst Resume
- Proven ability to establish strong working relationships with staff and stakeholders up to and including senior management
- Four or more years of project management experience with demonstrated success in planning, execution, and closing complex projects
- Adobe Marketing Cloud (Experience Manager, Audience Manager, Campaign or Target) training and/or experience required
- Gather, relate, and assess data and provide recommendations by applying business knowledge and critical thinking and analytical skills
- Experience with increasing responsibilities in one more of the following areas, with demonstrated progression of responsibilities
- Superior troubleshooting & creative problem solving skills
- Strong experience in business analysis techniques, such as gathering requirements through interviews and workshops, or modelling processes and use cases
- IT Business Analysis experience with experience in running requirement gathering meetings with levels of all leadership
9
Skills For Lead Business Analyst, VP Resume
- Function effectively in a fast paced and iterative environment and manage continuously evolving business needs
- PM Methodology, PLC/Testing QA Experience, Communication and presentation experience
- Capable of effectively influencing stakeholders to achieve timely and positive outcomes
- Prior experience implementing IT systems
- Strong project delivery experience including global, cross-functional, multi-disciplined projects
- Strong planning and highly organized with ability to priorities key deliverables across several work streams
- Proven experience of representing application/product as SME
- Effectively create and maintain requirements, data mapping, and other project documentation
10
Skills For SAP Hybris Lead Business Analyst Resume
- Previous large corporate experience with consumer goods industry knowledge and end-to-end operating process familiarity desired
- Proven experience with Project Management techniques; leading small to medium size projects
- Strong understanding/experience in modern mobile applications
- System thinking and functional decomposition skills
- Experience with e-commerce platforms in on-prem or SaaS environments including experience with configuration-based implementation
- Motivated, results oriented and effective at handling multiple priorities
- Proven commercial experience as a Lead Business Analyst, having worked at a senior leadership level on multiple technology or business projects or programs
- Effectively work on multiple complex projects across cross-functional teams and multiple client groups
List of Typical Responsibilities For a Lead Business Analyst Resume
1
Responsibilities For IT Lead Business Analyst Resume
- Strong interpersonal skills and stakeholder management skills
- Excellent written and verbal communication skills, as well as presentation skills - with ability to present to all levels of the organization
- Strong reading and listening comprehension skills
- Excellent problem solving and written & oral skills
- Good Microsoft Office skills including MS Word, Project, Visio & PowerPoint
- Excellent communication skills with fluency in English (written/verbal), additional language(s) are an advantage
- Strong communication skills, with the ability to articulate thoughts in conversation and on paper
2
Responsibilities For Lead, Business Analyst Resume
- Excellent organizational skills to estimate, plan and deliver deliverables on time
- Excellent business and technical writing skills are required
- Solid project coordination skills
- Strong business and analytic skills
- Facilitate the requirements prioritization process. Effectively communicate technical risks, constraints and dependencies
- Collaborate and create strong relationship with IT and Ops stake holders to raise and mitigate issues effectively
- Strong project managements skills including the ability to plan, execute, and control projects under tight time constraints
- Strong project management skills: able to plan, manage and follow through, ensures the
3
Responsibilities For Senior / Lead Business Analyst Resume
- Strong analytical, financial, written, and oral English communication skills
- Excellent communication skills, with the ability to convey complex information clearly and to work influentially with stakeholders across our business
- Excellent collaboration skills and ability to facilitate conversations that lead to agreement
- IT experience. Proven experience of business requirement analysis, stakeholder management, and high quality documentation
- Good written & verbal communication skills - required
- Excellent Team Leadership, motivation, coordination and issues Mgt skills
- Excellent interpersonal skills and commitment to get the job done
- Outstanding senior stakeholder management skills
4
Responsibilities For Senior Lead Business Analyst Resume
- Experience supporting Ticketing systems and related ticketing operations in the theme park industry or related ticketing industry experience
- Employ active listening skills to understand, analyze and map business requirements, processes and objectives
- Evaluate training needs and identify appropriate resources for the required skills
- Proven experience delivering business intelligence and visualization solutions in direct support of business functions is required
- Strong preference for anyone with experience in Premium Audit, Underwriting
5
Responsibilities For Lead Business Analyst T Resume
- Strong experience in the following technologies
- Lead, mentor and coach colleagues and team members in Agile principles to ensure a culture of high performance and sharing of learnings and skills
- Interact effectively and professionally with broad range of people, including senior managers, peers and others
- Proven ability of taking a long term view of Business Analysis and/or UAT Coordination to ensure that the most effective approach is carried out
- Interpersonal skills to maintain and develop relationships at all levels within the firm and with the outsourcing providers
- Engage business users effectively to capture requirements and develop BRDs that meet business needs comprehensively
6
Responsibilities For Lead-business Analyst Resume
- Effectively manage relationship with stakeholders throughout all phases of any change initiatives/projects
- The ability to influence others in order to effectively engage in business dialogue and support stakeholders
- Demonstrated business analysis experience in the finance function in financial services industry
- Data analysis skills with hands-on expertise to work with heterogenous data sources are required
- Shown written and verbal communication / Presentation skills
- Business process/requirements definition and problem resolution skills
- Maintain effective resource planning to enable the correct skill sets to be allocated to projects and programmes
- Seeks ways to execute more effectively, streamline processes, reduce costs, work smarter
- Proven 10+ years’ experience in managing IT programmes and projects preferably in product control, IPV/GVG technology domains
7
Responsibilities For VP-trade Blotter Lead / Business Analyst Resume
- Preference given to candidates with strong financial services industry experience
- Practices. Ability to lead complex projects. Sophisticated analytical skills and the ability to
- Proven experience in analytical, research and problem solving techniques
- Exceptional communication skills - both verbal and written - and the ability to interact and confidently challenge at all levels
- Digital analytics experience (Adobe Analytics is strongly desired)
- Strong and extensive experience in
- Proven track record of excellent project and people management
- Experience and familiarity with Agile concepts and / or Lean practices is desired, as well as experience with tools such as Jira and ALM
8
Responsibilities For QAD Lead Business Analyst Resume
- Proven experience with system integration, information Risk Management, vendor/supplier Management principle
- Strong BA with good overall finance process knowledge or business SME of a particular area required for the program/project
- Demonstrated experience with Agile, Waterfall and hybrid Waterfall project methodologies
- Good BA with good overall/specific areas of knowledge in finance process required for the program/project
- Demonstrate strong customer focus and communicate in business language
- Strong technical knowledge and experience coupled with business intelligence and ability to understand customer's needs
- Effectively review project plans with project managers and make recommendations or provide feedback based on the needs of the program
- Prior experience in ERP implementations or large scale projects is highly desirable
9
Responsibilities For Lead Business Analyst, VP Resume
- Exceptional organizational skills to drive projects and initiatives to successful completion
- Collecting, understanding and documenting business requirements and translating these into prioritized backlog of work items
- Providing coaching, mentoring and guidance for less experienced analysts, and helping them to develop their talents
- Working on an initiative to consolidate multiple instances of Salesforce.com, negotiating simplified, consistent processes across different business units; or
- Accounting and Product Experience ie Fixed Income. Equities, comm lending
10
Responsibilities For SAP Hybris Lead Business Analyst Resume
- Working with Engineers to prioritise, troubleshoot and resolve reported bugs / issues / CRs (change requests) on applications
- Working knowledge and experience in Microsoft Technologies
- Reporting/Business Intelligence experience required
- Building strong, collaborative relationships with colleagues and stakeholders across RBS to support the delivery of project goals
- Leading and line managing a team of Business Analysts, giving clear direction on approach, coaching and validating quality of work,
- Banking Experience in Finance and IT – ie. Investment bank
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