Lead Driver Resume Sample
Liliana Lynch
3185 Dion Street,
Los Angeles,
CA
+1 (555) 970 9707
Work Experience
Lead Driver
04/2018
-
PRESENT
Los Angeles, CA
- Applies all skills related to the guest service driver position as defined in the Driver Manual and Lead Driver Manual, assists in the set up of Lot Skills elements, provides lot skills instruction, area familiarization, on-the-job training elements and evaluations of trainees’ readiness for service
- Handles all deliveries for the day and turns all delivery receipts to the appropriate supervisor at the end of the shift
- Sort freight, load truck and verify packages against the manifest according to route sequence daily using all equipment necessary including pallet jacks, hand trucks, pallets, skids and hand held scanners
- Obtain accurate electronic or paper POD (Proof of Delivery) for each delivery
- Process all non-delivered and customer returns following correct procedures, upon return to the SDO at the end of the day
- Under limited supervision, relies on experience and exercises independent judgment to determine best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by supervisor or direct "customers" of the process
- Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees professional development but does not have hiring/firing authority
- Actively participate in the Company’s ReSOP program
Senior Customer Experience Team Lead-driver Lifecycle
07/2015
-
12/2017
Dallas, TX
- Lead and direct CSC associates
- Plan, analyze data and strategize on type of loyalty programs to be launched that are tailored to our driver’s wants & needs
- Work closely with Partnerships to monitor program’s take up rate
- Work very closely with various departments
- Experience in BD, Consulting, or Project Management
- Working experience with focus on analytics
- Oversee a group of drivers on a daily basis to ensure routes are being serviced in a timely manner; report down time or other concerns to appropriate management; assist in planning and execution of re-routes to maximize efficiency; assist in the training of new drivers
Team Lead, Driver Loyalty & Rewards
03/2009
-
03/2015
Los Angeles, CA
- Operate manual and/or automatic controls in accordance with Company safety policies and procedures to lift and load refuse, operate compactor and dispose of collected material at the designated facility
- Identify unsatisfactory waste containers and tag containers in accordance with applicable departmental procedures
- Continuously monitor the condition of the vehicle to ensure it is operationally ready at all times to minimize down time; clean waste from the packer blade and truck body on each disposal trip
- Complete required route/productivity sheets, VCRs and other reports, as required
- Maintain adherence to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner
- Reports to Transportation Manager
- Valid driver’s License & clean drivers abstract required
Education
University of Mary - Fargo Center
2004 - 2008
School's Degree in Management
Professional Skills
- Positive attitude, analytical skills and problems solving skills an asset
- Experience: 5 years of relevant work experience operating a vehicle requiring a CDL or equivalent military driving within the last 7 years
- Experience training, coaching and mentoring others
- Commercial driving experience with some knowledge of routing and DOT regulations
- Commercial driving experience
- Straight truck driving experience
- Ensure an effortless customer experience by delivering accurate and timely feedback to the Customer Services Team Leader
How to write Lead Driver Resume
Lead Driver role is responsible for training, customer, general, drivers, employment, planning, discretion, reporting, database, insurance.
To write great resume for lead driver job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Lead Driver Resume
The section contact information is important in your lead driver resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Lead Driver Resume
The section work experience is an essential part of your lead driver resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous lead driver responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular lead driver position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Lead Driver resume experience can include:
- Develop a team, strong customer service skills, strong communication skills, and organizational skills are required
- Safely operate tractor trailer while maintaining the company’s driving performance standards
- Proven record of safe driving performance. (Clean Driving record)
- DZ and left side driving experience
- Previous delivery/ routing experience
- Valid Class A, B, or C Commercial Driving License (CDL) as required
Education on a Lead Driver Resume
Make sure to make education a priority on your lead driver resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your lead driver experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Lead Driver Resume
When listing skills on your lead driver resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical lead driver skills:
- Promote excellent customer service by demonstrating effective communication
- Leadership skills and the desire to help train fellow drivers
- 6 months prior work experience required
- Define problems, problem solve, collect data, establish facts, and draw valid conclusions
- Front Load experience
- Experience as a front loader driver is required
List of Typical Experience For a Lead Driver Resume
1
Experience For Senior Customer Experience Team Lead-driver Lifecycle Resume
- Safely operate vehicles to and from assigned destinations
- Valid driver’s license & abstract
- Answer questions and provide guidance to less experienced Drivers
- Operate several pieces of heavy equipment thru out the work day
- Previous Lead Driver experience in a high paced atmosphere
- Operate a 16ft - 26ft Box Truck with Automatic Transmission and Air Brakes
- Spreading daily cover using a dozer and motor grader
- Excavating soil using a excavator
- Working knowledge of office hardware and software - required
2
Experience For Transportation Lead Driver Resume
- Responds to emergency calls regarding vehicle status or when directed by management
- Maintain all D.O.T. paperwork , driver MVR’s (Motor Vehicle Records),and qualifications for drivers
- Three years of prior experience driving heavy commercial trucks. One year in a lead role. Demonstrated mechanical aptitude to be able to do perform minor repairs to containers. Class A Commercial Driver’s license
- Delivers product from the Distribution Center to the customers’ location, applying knowledge of commercial driving regulations and roads in the area
- Train drivers in safety and delivery processes
- Lead and comply with Safety efforts
- Audit vehicles and equipment
3
Experience For Team Lead, Driver Loyalty & Rewards Resume
- Communicate with drivers and Management
- Dispatch drivers and monitor dispatch and delivery times
- Ensure loads are properly secured before dispatch
- Help in the Management of Driver DQ Files
- Coordinate daily runs and trips by assigning drivers to vehicles; assist in locating and ID’ing cars. Ensure cars are road ready. Complete relevant paperwork. Maintain contact with customers to ensure smooth transition of vehicle pick ups and delivery
- Highly organized and detail oriented team player
- Responsible for all drivers’ daily inspection of vehicles, ensuring proper function of all safety related features of the vehicle at all times; Refueling as needed
- Coordinate daily runs and trips by assigning drivers to vehicles; assist in locating and ID’ing cars. Ensure cars are road ready. Complete relevant paperwork. Maintain contact with customers to ensure smooth transition of vehicle pickups and delivery
- Assist supervisors with rolling out updated Standard Operations Procedures training, inventory counts, safety communication, and other operational and training initiatives
4
Experience For Service Center Team Lead / Driver Resume
- Stay up-to-date and engaged on the CRM Dashboard. Communicate necessary changes to the CRM Dashboard to the Customer Service Manager. Update customer files to ensure efficient customer deliveries and avoid out-of-ice situations
- Operate and maintain a clean company truck in a safe and professional manner
- Perform pre/post trip inspections, comply with state/federal hours of service requirements, and operate the vehicle in accordance with DOT regulations
- Participate daily in the Daily Visual Management (DVM) process; reviews DVM results with other drivers
- Perform road tests on driver candidates; complete paperwork as required
5
Experience For Seasonal Lead Driver / Lot Attendant Resume
- Produce invoices for each delivery and complete all other required paperwork
- Immediately report all accidents and injuries, regardless of severity to the immediate supervisor
- Pick up merchandisers and other equipment as directed
- Neatly & accurately complete paperwork on a timely basis
- Willingness to be flexible with positive attitude, as work schedules are subject to change on a day to day basis
- Operates a tractor-trailer or straight truck as directed that transports between the facility and multiple destinations. Typical routes are within a 160-mile radius of the home terminal and include generally between 2 and 12 deliveries per day, ranging from 7 to 16 hours a day
6
Experience For Institutional Chauffeur Lead Driver Resume
- Delegating tasks to fellow drivers
- Responsible for daily interaction and audit of driver related practices and policies
- Deliver vehicles to appropriate destination in a safe and courteous manner
- Notify Manager or any branch of vehicle problems including damage and daily maintenance, including but not limited to ensuring proper oil, tire and fluid levels
- Ensure proper fuel tank level and fill with gasoline, if needed
- Complete paperwork associated with pick-up and delivery of vehicles
- Help organize and relay travel route and ensure vehicle paperwork is accurate and timely
- Cannot be on probation of any kind
- Tractor trailer both hydraulic and gas powered (40 foot)
7
Experience For Distribution Center Team Lead / Driver Resume
- Drives to and from the scheduled service sites
- Serves as patient services representative while not driving on days of service. Registers patients, organize and review paperwork for each patient, asking and documenting patient history questions, initiates the Screening Intake Forms for Cancer Services Program patients and coordinates with the fixed base insurance verification team as needed
- Trains and mentors new and junior Driver-Patient Services Rep staff
- Inspects vehicle before and after each trip, maintains log of routine inspections of vehicle on a daily, weekly and monthly basis, maintains daily log of vehicle mileage hours, completes driver evaluation form
- Schedules and completes all van maintenance, including routine oil changes and cleaning, replenish fuel, oil and water, and perform minor repairs, washes and polishes vehicle
- Moves materials to and from the vehicle, check operating manual lists and other documents to determine that all items have been loaded and unloaded. Keep supplies at Periodic Automatic Replenishment levels
8
Experience For Test Track Lead Driver Resume
- Working with drivers to help reinforce team goals
- Submits all required D.O.T. paperwork and additional reports in an accurate and timely manner to the appropriate individuals
- Ensure customer satisfaction through reliable service (e.g., arrive on schedule, pick-up all bins, clean up waste that falls out of bin when lifting, relock/reclose bins)
- Resolve blocked access, (e.g., honk horn or call dispatcher/customer; take picture of vehicle blocking access, return for later pick-up if scheduled to be in area later)
- Dump contents at designated transfer station or landfill
9
Experience For Industrl Roll / Off Lead Driver Resume
- Drive to transfer station to weigh vehicle, obtain a ticket for weight of contents and enter weight into system on truck
- Complete pre and post shift checks of truck
- Builds, maintains, and executes the day-to-day transportation schedule to include random special-resort needed transports. In addition, manages the Employee Shuttle Driver(s) schedule and fills in when needed
- Monitors and documents all policy violations, performance issues, guest and employee commendations/comments/complaints
- Coordinates maintenance needs of all vehicle fleet with internal vehicle maintenance shop and external contractors
- Responds to, manages, and documents accidents and emergencies involving all Transportation equipment to include Shuttle busses, Jitneys, and any other applicable vehicles
- Satisfactory driving record - required
10
Experience For Lead Driver / Lot Attendant Resume
- Monitors road and traction conditions. Keeps all drivers aware of any needed traction sand and traction devices – throughout the entire day or event evolution
- Mentors, trains, and coaches transportation employees on a daily basis
- Facilitates and attends all monthly team meetings
- Hold and maintain California Class A, B CDL with applicable passenger endorsement - required
- Able to work continuously through the winter season without extended vacations – required
- Pass random drug tests – required
- Maintains a daily driver’s log or route sheet for mileage and cargo
- Use of the health & safety policy, practices and procedures at all times to ensure the health and safety of; DLG employees, suppliers, customers and the public
List of Typical Skills For a Lead Driver Resume
1
Skills For Senior Customer Experience Team Lead-driver Lifecycle Resume
- Possess a valid Class B CDL license or permit
- Verifiable experience in a van or step van size delivery vehicle or larger
- Valid state motor vehicle operator’s license in state where driver resides (CDL Class A) and meet applicable DOT requirements for CDL
- Valid state motor vehicle operator’s license in the state where the driver resides (CDL Class B) and meet applicable DOT requirements for CDL
- Valid Class B or higher commercial driver’s license with air brakes endorsement
2
Skills For Transportation Lead Driver Resume
- Ensuring van is in safe operating condition at all times by scheduling regular maintenance. Ensure the vans are clean in inside and out, and properly fueled
- Locating and ID’ing cars. Ensure cars are road ready. Maintain contact with customers thus ensuring smooth transition of vehicle pickups and delivery
- Securing Unit/Office on the Truck
- Monitor actions of other drivers and troubleshoot issues when they arise including rescuing stranded drivers, boosting cars, delivering gas/auto fluids
- Accountable for submitting complete and accurate paperwork for maintenance of petty cash including balancing of funds and AD slips/reports
- On non-driving days, plans routes, works with host facilities to assess parking, secures parking permits
- Notify Manager of any customer/branch or vehicle problems including daily maintenance, including but not limited to ensuring proper oil, tire and fluid levels
3
Skills For Team Lead, Driver Loyalty & Rewards Resume
- Knowledge of trip routing, managing trip logs, and detailed reporting
- Formal forklift training (either walk behind or riding forklift)
- Maintains training documentation and records of all driver’s training
- Responsible for the safe operation, working condition, and inventory of all driver “tools”, including: handhelds, printers, handcarts, and handtrucks
- Keeps records of maintenance needs and travel costs, including but not limited to tolls, permit fees, cleaning and fuel
4
Skills For Service Center Team Lead / Driver Resume
- Makes regular contact with employees to ensure maximum shift coverage using either online scheduling database or other means as necessary
- Be accountable for the proactive resource plan including recruitment and leave management. Maintain a succession plan to create a continuous pipeline of talent
- For the transport team ensure high standards and adherence to all people practices, processes and policies driving improvement in all people metrics
- Create a culture where diversity and difference are accepted and embraced in line with our Bring All of Yourself to work value
- Knowledge of company safe driving practices
5
Skills For Seasonal Lead Driver / Lot Attendant Resume
- The starting hourly rate is $17.00
- The starting hourly rate is $14.50
- Generous Paid Time Off, including paid Holidays
- Provide support to drivers while making deliveries
- Train newly hired drivers on equipment, policies, and procedures. Complete all training paperwork as required
6
Skills For Institutional Chauffeur Lead Driver Resume
- Unload, deliver, and rotate ice at customer and other designated locations using a safe, courteous, and service-oriented method
- Follow all Standard Operating Procedures and processes
- Responsible for all drivers’ daily inspection of vehicles, ensuring proper function of all safety related features of the vehicle at all times
- Assist in the assignment of loads and dispatching
- Driver Classroom Safety Training
- Drive and deliver vehicles locally or out of area as needed, obeying all posted traffic signs and rules
- All branch and vendor interaction whilst delivering units
7
Skills For Distribution Center Team Lead / Driver Resume
- Assist in maintaining a regular and reliable level of attendance and punctuality
- Cross-trained in dispatching process
- Maintains awareness of potential risk to patients, staff and facility while operating the vehicle
- Directs patients to dressing rooms and assist in daily work flow
- For patients who arrive for screening but need diagnostic exams, works with the health educator/navigator and the patient to locate a convenient facility
- Unload contents by moving blade forward; manually clean out debris trapped behind blade
- Review run sheet listing calls and identify any potential issues
8
Skills For Test Track Lead Driver Resume
- Schedule time sensitive calls starting with outside bins without by-law restrictions, busy streets, or calls likely to be blocked later
- The starting hourly rate is $22.00
- The starting hourly rate is $20.00
- 3900 West 510North SLC, UT 84122
- Possess customer services skills to meet and exceed customer expectations; acts in a professional, courteous and cooperative manner toward customers and co-workers; works with a sense of honesty and trustworthiness
- Follow through ability; adheres to work schedule and follows through on challenges as they arise
- Adhere to Company policies and rules set forth; promotes the Company's safety standards; does not take inappropriate risks
9
Skills For Industrl Roll / Off Lead Driver Resume
- . Around a 50-55 hour work week
- Drive a CDL straight truck or equivalent
- Lead, coach and develope associates
- Move product, supplies, and boxes up to and over 50 lbs. Sitting, standing, walking, lifting, carrying, pushing, pulling, balancing, stooping, kneeling, crouching, reaching, handling, fingering, feeling, talking, hearing, visual acuity-near and far, depth perception, field of vision, color vision
- Class A or Class B CDL - Required
10
Skills For Lead Driver / Lot Attendant Resume
- Lift heavy boxes and crates
- Climb and maneuver in tight spaces
- Familiar with DOT regulations
- Manage transport’s vehicle documentation within SLAs in line with business targets
- Plan customer transport requirements to enable achievement of overall cycle time and DL7 day business targets
- Audit and supply accurate VCAF data to CS team and VDAs
List of Typical Responsibilities For a Lead Driver Resume
1
Responsibilities For Senior Customer Experience Team Lead-driver Lifecycle Resume
- Hazmat (H) endorsement required
- Class A Commercial Driver’s License Required
- Proficient in the use of Microsoft Outlook, Word, Excel, Access, PowerPoint, and AS/400
- Served in an entry level supervisory position
- Knowledgeable of northern California/Reno/Tahoe areas geography and traffic patterns
2
Responsibilities For Transportation Lead Driver Resume
- Knowledgeable of commercial snow regulations and usage of appropriate safety equipment
- Drive both manual and automatic trucks
- Class B Commercial Driver's license
- Be responsible for the completion of all relevant administration relating to health & safety reporting and the fulfilment of all necessary housekeeping within the Transport team
- Ensure site compliance to driver hours, VOSA requirements, vehicle checks/maintenance
- Medical, Dental and Vision plan after 90th day
- Experience as driver of a mobile van, EMS vehicle or operator of a vehicle of similar size (42 foot) under similar circumstances, preferably medically related
3
Responsibilities For Team Lead, Driver Loyalty & Rewards Resume
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and record information
- 216-287-5069 (office phone)
- Office Hours M-F 9am - 5pm
- Use the performance and development framework to set clear and stretching expectations for the transport team. Regularly discuss progress against all aspects of an individual’s performance including values, development, coaching, recognising success and addressing shortfalls
- Send employees home due to lack of work
4
Responsibilities For Service Center Team Lead / Driver Resume
- Track daily time of test drivers and mechanics and keep an accurate count of attendance points
- Maintain accurate records of all vehicle test hours and weight configurations
- Ensure that drivers fill out all required daily paperwork
- Embed and reinforce a culture where high standards of health & safety compliance are rigorously maintained and protected. Ensure appropriate management of preventable H&S issues taking immediate action where shortfalls are identified and make sure that Root Cause Analysis is completed and any required actions or improvements are effectively delivered
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