Learning & Development Resume Sample
Susie Larkin
70664 Smith Points,
Dallas,
TX
+1 (555) 170 4766
Work Experience
Director of Learning & Development
09/2016
-
PRESENT
Phoenix, AZ
- Ensure consistent priorities and application of workflow techniques by applying a firm-wide UBS-adopted Lean methodology, including Team-by-Team and Value stream optimization (UBS PEX Way)
- Execute, support and improve L&D processes for Japan
- Work with APAC Talent Management team and across the region, to support and optimize L&D Programs
- Engage, support and advise HR Managers and Business Leaders on learning initiatives that are aligned to key business priorities/needs
- Work on improving and implementing e-learning solutions, talent management platform, and any learning platform-related needs
- Own and execute each aspect of the role including the involvement of organizational training and development, business partners, and teammate’s expertise
- Measurement and follow up communications
- Results oriented, assertive team player in a corporate business environment
Learning & Development
02/2013
-
03/2016
Chicago, IL
- Identification of needs: Conduct on-going needs assessment partnering with the business and recommend targeted solutions to gaps in learning and development offerings within the global organization
- Program development: Design innovative solutions. Design and deliver strategy for these programs and execute against plan. Understand rapid development processes and an iterative model
- Evaluation and Reporting: Design robust (multi-level) evaluation strategies for measuring the results and impact of learning solutions. Prepare and present monthly, quarterly and annual L&D metrics reports that assess and measure impact
- Relationship Building: Develop strong relationships with key stakeholders to assure that L&D programs are aligned with specific business priorities and outcomes. This includes global business leaders as well as HR partners and employees
- Leveraging Technologies: Leverage and maximize utility of Learning and Development technologies to expand the impact and scale of learning footprint globally. Assess tools the business are using and evaluate if there is a need more globally to leverage cost savings
- Facilitation: Be an experienced and dynamic facilitator, presenter and coach, comfortable working with all levels of managers / leaders
- Ensure training is in alignment with Camden’s strategic goals and company messaging
Learning & Development Intern
06/2006
-
09/2012
Los Angeles, CA
- Drive the desired results of improved employee proficiency and engagement through training
- Quickly gain a thorough understanding of the company and relevant businesse is required
- Headcount monitoring & reporting
- Appraisals & 180° processes management
- Learning & Development support & reporting
- Micro Processes management
- Drive the desired results of improved employee proficiency and engagement, as well as Advisor adoption, through training
- Continually monitor, working with HR business partners, the company’s talent pipeline, especially for business critical roles, and make recommendations on plans to address capability or role gaps
- Further enhance the company’s performance management strategy aligned with our core values
Education
California State University, Fullerton
2001 - 2006
Bachelor's Degree in Education
Professional Skills
- Demonstrated excellent verbal communication skills, including experience in public speaking and delivering presentations
- Excellent interpersonal skills and the ability to effectively communicate verbally and in writing, providing excellent customer service
- Strong project management skills, with proven ability to manage multiple priorities while delivering high results
- Excellent communication skills, including experience preparing training material
- Strong analytical thinking and problem solving abilities paired with strong implementation skills and the ability to manage multiple assignments simultaneously
- Have demonstrated strong research and proofreading skills
- Strong project management skills, including a proven track record of leading larger, complex projects using standard project management practices and tools
How to write Learning & Development Resume
Learning & Development role is responsible for training, development, learning, business, leadership, presentation, interpersonal, facilitation, microsoft, design.
To write great resume for learning & development job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning & Development Resume
The section contact information is important in your learning & development resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning & Development Resume
The section work experience is an essential part of your learning & development resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning & development responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning & development position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning & Development resume experience can include:
- Excellent oral and written skills and strong business software skills are required
- Strong communication, active listening, interpersonal skills and influencing skills
- Fluent language skills in English; solid writing, presentation, and interpersonal communication skills
- Solid Microsoft skills in Word, PowerPoint and Excel and HRIS skills
- Strong verbal and written communication skills. Ability to converse effectively and diplomatically, verbally and in writing with multinational audiences
- Strong organizational, project management and prioritization skills
Education on a Learning & Development Resume
Make sure to make education a priority on your learning & development resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning & development experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning & Development Resume
When listing skills on your learning & development resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning & development skills:
- Proven effective training/group facilitation skills – incl. experience in facilitating a webinar
- Clear and effective communication skills, supported by the ability to liaise and influence effectively at all levels
- Decision making, negotiating, and influencing skills to meet business needs effectively and efficiently
- Demonstrated effective coaching and influencing skills
- Experience in training and readiness operations or demonstrated program management skills
- Effective project team leader and strong ability to work effectively as part of a team
List of Typical Experience For a Learning & Development Resume
1
Experience For Director of Learning & Development Resume
- Excellent relationship management skills and experience working with stakeholder groups in order to meet client needs
- Demonstrate excellent MS Office skills
- Experience in training and readiness operations or demonstrated program management skills
- Have fun being part of a high-performing global HR and Talent team, learn industry proven processes & systems, along with solid industry experience
- Strong facilitation, training and coaching skills
- Collaborate with the site in order to effectively align the deployment of learning programs with business planning & effectiveness of delivery
- Partner with field management to ensure store-based training programs are aligned with the priorities of the business and are delivered effectively
- Dynamic presentation skills to engage your students and improve their learning experience
2
Experience For Head of Learning & Development Resume
- Excellent English writing skills (French is an asset)
- Excellent computer skills, including proficiency in Microsoft office applications
- MS Office proficiency; presentation skills; classroom training experience
- Proven Microsoft Office skills including Word (Advanced), PowerPoint (Intermediate), Excel (Intermediate) and Outlook
- Excellent facilitation, public speaking, and communication skills
- Strong quantitative skills and the ability to define and solve problems quickly, while maintaining the focus on the bigger picture
3
Experience For Learning & Development Trainer Resume
- Strong influencing skills; ability to work in a collaborative and team-centric culture
- Excellent verbal and written communication skills. Able to package and present complex analysis and recommendations clearly
- Experience effectively writing/creating multiple, complex training programs for a variety of learning delivery methods
- Strong relationship building skills and the ability to work with people at varying levels in the organization
- Ensure training produced can be accurately and effectively measured to demonstrate ROI
- Persuasive communicator with strong writing skills
- Excellent organizational and interpersonal skills including written and verbal communication
- Strong organization and interpersonal skills with the ability to be a self-managed producing results
- Excellent relationship building skills across all areas and specialisms
4
Experience For Learning & Development Lead Resume
- Demonstrated consulting skills with executive leadership
- Strong interpersonal, communication and presentation skills are required
- Strong computer skills particularly Excel and databases and ability to perform basic data analysis
- Strong interpersonal skills are important as well as the ability to build rapport with people at all levels
- Undertaking competency related work to ensure we are assessing and developing critical skills
- Managing a global L&D budget for all our learning activities, ensuring we’re able to effectively evaluate and measure our return
- Managing and delivering our core skills training curriculum and specialized programs
- Proven background in developing innovative solutions and creative ways of delivering cost effective training programmes to a variety of audiences
5
Experience For Specialist, Learning & Development Resume
- Conducts Training Needs Analysis for management and supervisory staff to identify and determine training needs. Skills Training
- Utilization of consulting, critical-thinking, and problem-solving skills
- Experience and strong knowledge of the end-to-end learning process (learning needs assessment, program design and delivery, and learning evaluation)
- Seeks to understand through observation, effective questioning and being a good listener
- Expert quantitative/technical skills for analyzing quality results and offering feedback to improve results
- Consolidate training demand management pipeline and hand over validated requests to appropriate L&D Business Partner or Learning Program Manager
- Lead a team of digital learning experience managers in delivery of awesome, self-led, virtual global learning experiences
- Demonstrates advanced knowledge and 8-10 years of experience across the following Organizational Development / Talent Management / Training content areas
6
Experience For Learning & Development Officer Resume
- Communicates effectively with business partners by using appropriate language and vocabulary according to the purpose and
- Office experience – and preferably previous experience working in HR or training department
- Superior consulting, influence management, and networking skills
- Problem-solving, diplomacy and persuasive selling skills
- Oversee the CamdenU Learning Center (LMS) to ensure maximum effectiveness and an exceptional customer experience
- Remain connected to the business and continually validate the effectiveness of training tools and initiatives
- Expert presentation and facilitation skills with audiences including individual contributors, supervisors and managers
- Strong working knowledge/experience in Microsoft Office (Word, PowerPoint, Excel) and SharePoint
7
Experience For Learning & Development Director Resume
- Proven experience in Instructional Design, eLearning design and development
- Resourceful, flexible self-starting team player who can effectively interact with all levels of the organization
- Strong multitasking, time management and prioritization to manage multiple initiatives at once
- Experience from large, international company, and preferably experience from working with and within a matrix structure
- L&D experience including experience in a high growth, tech or start up environment
8
Experience For Learning & Development Project Manager Resume
- Perform and demonstrate at an intermediate level of technological skill using various software applications and systems
- A proven track record of successfully driving results through strong partnerships and the leadership of others
- Strong training program management experience
- Partner and work effectively with site leaders to develop and implement training plans
- Demonstrated experience in the creation of a holistic strategy to learning and development enterprise wide
- Supervisory and leadership skills – collaborative, enabling, and entrepreneurial
- Experience of having operated in a high growth environment
9
Experience For Learning & Development Leader Resume
- Creative thinking, attention to detail and great organisation skills
- First class relationship building skills
- Appropriate soft skills necessary for successfully supervising work unit
- Customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns
- Drive strategy, roadmap and prioritization of requirements for digital learning experiences
- Create and report on a set of agreed KPI’s which effectively measure the output of the L&D department
10
Experience For Learning & Development Senior Manager Resume
- Have an understanding and interpretation of HR business strategy, L&D and Talent Management with high level of problem solving and budgeting skills,
- In depth proven experience in relevant discipline in Learning & Development or Education; ideally within a high volume/clinical training environment
- Proven experience in managing a geographically dispersed team of managers and learning professionals
- Proven experience in leading a learning & development function
- Experience with assessing training effectiveness
- Broad experience/knowledge of Leadership Development and Talent Management best practices with significant experience designing and implementing those programs
List of Typical Skills For a Learning & Development Resume
1
Skills For Director of Learning & Development Resume
- Communication: Excellent written and oral skills, partnership-building, and event planning skills
- Strong influencing and relationship management skills and experience
- Outstanding customer focus, collaboration and teamwork. Excellent interpersonal, coaching, influencing , and consulting skills
- Influencing & engagement – ability to influence, motivate and empower others in order to reach organisational goals. Solid negotiation skills
- Outstanding verbal and written communication skills with strong classroom presence
- Communicating effectively with delegates and line managers to ensure good fill rates for programmes
- Experience of managing learning projects in a matrix organisation, managing multiple stakeholders and interested parties effectively
2
Skills For Head of Learning & Development Resume
- Strong technical skills, analytical thinking, and an outstanding ability to operationalize global learning programs
- Demonstrated ability effectively parntering with training delivery leaders and trainers to build and execute on learning initiatives
- Excellent planning, time management and decision making skills with the ability to self-manage numerous projects simultaneously
- Demonstrated ‘action/active learning’ teaching skills
- Strong negotiation and influencing skills at all levels in the organization including senior leadership
- Experience in the learning, development and training field; strong preference for retail experience
- Experience developing leadership and coaching skills in managers
- Facilitation experience; demonstrated experience delivering training to audiences of all sizes
- Strong interpersonal, negotiating and decision-making skills
3
Skills For Learning & Development Trainer Resume
- Strong facilitation and presentation skills using adult learning methods
- Excellent Project Management skills including ability to work within a ticketing/knowledgebase system and varied/short deadlines
- Excellent communication, analytical and problem solving skills are required
- Excellent facilitation and negotiating skills are required
- Strong strategic- and systems- thinking skills
- Strong negotiation and influencing skills, with the ability to coach and challenge stakeholders when necessary
- Strong administration skills and an interest in adult learning and development
- Solid problem-solving and management skills
- Needs to be self motivated & Very good communication Skills
4
Skills For Learning & Development Lead Resume
- Excellent data analysis skills are required
- Strong process and project management skill; strong attention to detail
- Strong communication (written, verbal) and presentation skills
- Excellent customer-service and vendor management skills
- Excellent project management skills to manage projects from inception through completion
5
Skills For Specialist, Learning & Development Resume
- Excellent written, verbal and interpersonal communication and interaction skills
- Fluent English language with solid writing, presentation, and interpersonal communication skills
- Possess excellent organizational and multi-tasking skills
- Have a proven positive and professional attitude and demonstrated dedication to customer experience
- Strong organizational skills/project management
- Very good skills in MS Office software (Microsoft Word, PowerPoint and Excel)
- Organizational effectiveness and organization process, skills, and performance
6
Skills For Learning & Development Officer Resume
- Executive Presence with strong stakeholder management, presentation and group facilitation skills
- Build strong relationships across the geography to effectively drive desired outcomes
- Excellent written communication and writing skills
- Proven ability to collaborate across functional areas and work effectively with senior management
- Effective and dynamic communication skills (verbally and written) to engage learners and key stakeholders
- Excellent communication skills: ability to build genuine relationships at all levels
- Organisation skills: ability to plan, co-ordinate and react quickly to changes, to prioritise and manage your own workload
- Organization Skills – Ability to manage multiple priorities and know when to escalate issues for resolution
- Strong interpersonal relationship skills are required
7
Skills For Learning & Development Director Resume
- Solid project management skills with the ability to develop and execute multiple strategic learning and development programs simultaneously
- Consultative and collaborative in work style with strong interpersonal and emotional intelligence skills
- Strong analytical skills and detail orientation coupled with succinct recommendations and a bias for action
- Strong collaboration and persuasion skills to reinforce a culture of partnering between Global Medical Training and global/ local organizations
- Strong technology skills, including fluency in learning management systems and distance learning platforms
- Excellent judgment and listening skills, with the ability to handle confidential and sensitive issues with diplomacy, discretion and integrity
- Strong attention to detail skills- capable of working with multiple projects at the same time
8
Skills For Learning & Development Project Manager Resume
- Strong written and verbal communication skills including the ability to write and edit communications for a global audience
- Prioritize and effectively structure ambiguity
- Demonstrate high levels of competency and business experience in subject matter or hold previous hands on experience
- Good written and verbal communication skills, high attention to detail
- Excellent communication skills, including verbal, written, listening, and questioning
- Managing processes while applying and adapting skills to frequently changing circumstances
- Utilizing consulting, critical-thinking, and problem-solving skills
- Outstanding operational skills; we’re scaling fast and need to bring rigor to program communications, global roll-outs, reporting, evaluation etc
9
Skills For Learning & Development Leader Resume
- Partnering with training facilitators to ensure that learning technologies are deployed appropriately and effectively for delivery of courses
- Creating strong proposals for new learning based on sound evidence-led reasoning
- Influencing Skills and ability to interact with Business Heads
- Outstanding verbal and written communication skills; delivers clear, concise and influential messages
- Utilizing internal and external resources effectively and efficiently
- Outstanding verbal and written communication skills in order to establish collaborative relationships with all levels of the organisation
- Outstanding verbal, written, presentation abilities and interpersonal skills
- Experience in training & development with a proven track record in designing, deploying and managing training and development efforts
- Demonstrated experience designing learning including classroom, on-demand e-learning, and facilitated virtual environments
10
Skills For Learning & Development Senior Manager Resume
- Responsible for leading onboarding training – includes but not limited to Tesla Culture, Product Training, Sales Skills, Salesforce system, etc
- Experience delivering outstanding digital learning and development experiences for front line and management employees
- Set direction, prioritizing, scheduling and delivery of tasks by effective coordination
- Take the lead with minimal supervision for assigned training initiatives relating to tools, process, skills and competencies as necessary
- Contribute to the Learning and Development Governance Committee and effectively project/program manage all key learning initiatives
- Proven experience in driving and delivery of large scale, complex Learning solutions across multi -sites
- A natural ability to engage and inspire, complimented by outstanding presenting and facilitation skills
- Prior experience leading a large Commercial Training and Development function in the US
- HR experience in learning and development, or a HR generalist who has strong background in training
List of Typical Responsibilities For a Learning & Development Resume
1
Responsibilities For Director of Learning & Development Resume
- Effectively guide adult learners through programs focused on personal development, selling skills, and activity management
- Excellent interpersonal skills and strong business acumen and ability to communicate with staff at all levels of the organization
- Proven success in effectively influencing senior leaders and collaborating with HR leadership team members
- Excellent written, verbal communication presentation skills
- Demonstrated project management skills; ability to multi-task projects and meet deadlines
- Build organizational capability to effectively execute strategic and operational priorities throughout the organization
- Time management, multi-tasking, strong communication skills and the ability to work independently are required
2
Responsibilities For Head of Learning & Development Resume
- Strong analytic, decision making abilities and collaborative skills/ team player
- Provide insightful development solutions through your strong consulting and analytical skills
- Delivering behavioural skills training courses to BAESSA and KPC employees to the required standard,
- Experience hands on designing and facilitating virtual and in-person learning experiences
- Ensure quality in learning through the evaluation of effectiveness, and provide effective learning solutions
- Stand up and effectively manage the ongoing administration of an organization-wide Learning Management System
- Lead projects related to system improvement and build training to ensure the broad organization knows about changes and utilizes effectively
- Strong stakeholder management, influencing and communication skill
- Develop a suite of measurements KPIs that clearly demonstrate the impact and experience of learning within the different delivery models
3
Responsibilities For Learning & Development Trainer Resume
- Proven experience as an L&D Manager, Training Manager or similar
- Excellent attention to detail, calm and effective under pressure
- Manage budget, cost, headcount effectively
- Identify skills and competencies needed to strengthen our company and prepare it for the future
- Communicate effectively to firm leadership, team members, CHRO and HR LT
- Strong bias for learning agility and ability to operate in a fast-paced, complex and often changing environment
4
Responsibilities For Learning & Development Lead Resume
- Ensure that professional development programmes are aligned to business growth, retention and skills gaps
- Operated at a senior level, with experience of working with and influencing at Board level
- A strong coach and developer with an understanding of and ability to demonstrate great coaching and talent instincts
- Highly developed HR consulting skills
- Experience of leading in a matrix or global organisation and previous experience in a clinical environment would be a distinct advantage
5
Responsibilities For Specialist, Learning & Development Resume
- Understands enterprise-level transformational programmes and has experience developing effective change management plans / OD interventions to address needs
- Work with internal subject matter experts to scope and shape raw content into effective learning experiences
- Expert ability to mentor and coach associates in communications and feedback skills
- Adminitration/organization skills are essential
- Develop/deliver new hire, project/program, soft skills and/or support modules and content creation
- The capability to deal effectively with problems particularly in situations where the answers are not immediately obvious
- Identifies and defines the knowledge and skills required on the project team
6
Responsibilities For Learning & Development Officer Resume
- Work effectively with our HR Business Partner group on training needs
- Experience in a medium size commercial and professional organization which is customer and sales focused OR experience in a fintech company
- A tertiary qualification in HRM or related discipline or similar solid business experience to the same level
- Implement best practices to optimize LMS in meeting end-user training needs most effectively and efficiently
- Speak effectively with customers or employees of organization in a very professional manner
- Extraordinary productivity and time management skills
7
Responsibilities For Learning & Development Director Resume
- Have exceptional interpersonal and customer service skills
- Evaluate team technical and soft skills and guide team members in professional development efforts
- Great interpersonal, communication and presentation skills
- Model the use of consulting skills with stakeholders to drive project progress and results
- Effectively influence key stakeholders and ability to work with senior leadership regarding business objectives
- Effectively manage external or third party training designers or experts
8
Responsibilities For Learning & Development Project Manager Resume
- Lead complex projects from inception through execution and manage workstreams effectively
- Proven experience of working as a senior learning & development specialist within a complex, global organisation
- Act as an internal consultant with superior influencing, stakeholder and relationship management skills
- Ensure frameworks are reflective of the skills requirements of the business
- Define, package, and manage implementation of effective learning programs and experiences that impact business results
9
Responsibilities For Learning & Development Leader Resume
- Conduct coaching sessions and address skills or knowledge gaps that have been identified through Calls, Correspondence, Toll Bills and Image Reviews QA reviews
- Effectively use influence and negotiation strategies to secure buy-in from stakeholders for key initiatives
- Partnering with Global Consumer Services business and other stakeholders to develop key relationships for consistent, effective work to happen
- Maintaining records of training to a highly accurate level in order to demonstrate compliance
- Manage program details, improving processes and engaging employees, while also learning from feedback to improve the learning experience
- Excellent customer orientation, including an understanding of the advantages of partnering and alliance building both internal and external to the company
10
Responsibilities For Learning & Development Senior Manager Resume
- A proven track record in selecting, partnering and rewarding strategic learning resource providers
- Proven ability in managing, developing and mentoring a highly collaborative, high performance team
- Experience working in technology industry and understanding the challenges and demands it places on HR professionals, including L&D
- Evidence of applying current and best practice frameworks when thinking about developing our people at every level
- Gathers and analyzes feedback on training effectiveness and identifies training gaps for the purpose of improving individual/team performance
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