Learning & Development Specialist Resume Sample
Work Experience
- Administration - classroom, project
- Measurement - by course
- Designs learning and performance solutions to meet a wide range of business needs using a variety of technology / traditional delivery methods
- Creates motivating and innovative training materials that empower employees to execute operational excellence
- Employs a variety of content solutions when designing training content: e-learning, instructor-led training, blended solutions)
- Demonstrate the ability to do the following
- Own and execute each aspect of the role including the involvement of Learning & Development management, business partners, and teammate’s expertise
- Lead and participate in a Learning and Development facilitation community of practice to bring together multiple facilitators from across the organization
- Establish and improve processes and standards for effective facilitation
- Provide facilitation consultation and mentorship for the Global Learning and Development community
- Participate in content and quality assurance reviews for training interventions to ensure relevancy or to improve effectiveness
- Experience in learning and development or a related field with a focus on performance consulting/needs analysis, project coordination, course design and development
- Administrative follow-up of the training center BCG
- Various projects in connection with the HR news (Employer, support to the corporate tools deployment, ergonomics, disability policy …)
- Global account management of assigned functions to ensure learning and development programs are aligned to and support business needs and functional transformation
- Develop the business case for proposed learning solutions including design options to enable cost conscious decision making (e.g. build, buy and/or optimize existing learning)
- Work with content experts in the business to identify learning topics and objectives, create content outline for proposed learning solution and set the specification for delivery approach and channels
- Improve the efficiency of learning (ROI), evaluate outcomes, report and measure results of business impact post learning
- Produce dashboards for training completions and quality standards for all key stakeholders
- Manage processes and relationships with Philips University’s shared service teams, business stakeholders and external vendors
- Develop the training capability to deliver the programs and plan the annual training calendar to ensure all relevant sites or groups have access to training
Education
Professional Skills
- Excellent soft skills (Listening skills, people skills etc.) and expertise in group facilitation along with proven problem-solving and decision-making skills
- Strong organizational skills with proven experience prioritizing work and coordinating several projects at one time
- Excellent written and oral communication skills, grammar and proofreading skills for L&D communications
- Very strong organizational skills; able to prioritize multiple matters calmly and effectively
- Possesses strong interpersonal skills including attention to detail, delegation and time management skills
- Exceptional written and verbal communication skills, including public speaking skills
- Strong verbal and written communication skills with experience preparing training and development communications
How to write Learning & Development Specialist Resume
Learning & Development Specialist role is responsible for training, development, learning, facilitation, organizational, interpersonal, presentation, organization, design, business.
To write great resume for learning & development specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning & Development Specialist Resume
The section contact information is important in your learning & development specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning & Development Specialist Resume
The section work experience is an essential part of your learning & development specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning & development specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning & development specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning & Development Specialist resume experience can include:
- Experience developing and delivering conceptual and/or technical training and/or technical documentation for end-users and/or development/support personnel
- Excellent interpersonal and customer facing skills; Strong team player, able to work effectively with diverse client groups
- Demonstrate outstanding communication skills, including the ability to effectively interface with employees at all levels of the firm
- Strong organizational skills with the ability to work independently, be self-directed, apply analytical skills, and think creatively and critically
- Excellent oral/written communication and presentation skills to communicate effectively with all levels of the organization
- Good interpersonal skills, able to work effectively with all levels of staff
Education on a Learning & Development Specialist Resume
Make sure to make education a priority on your learning & development specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning & development specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning & Development Specialist Resume
When listing skills on your learning & development specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning & development specialist skills:
- Strong interpersonal skills to effectively integrate and influence across functions
- Expert communication skills and good training skills
- Communicate effectively in visual, oral, and written form and possess strong interpersonal and customer service skills
- Strong relationship-building skills and ability to effectively partner with internal stakeholders and teammates as well as external consultants
- Outstanding communication skills, including the ability to effectively interface with employees at all levels of the firm
- Excellent relationship and stakeholder management skills and the ability building effective working relationships
List of Typical Experience For a Learning & Development Specialist Resume
Experience For Senior Learning & Development Specialist Resume
- Strong complex project management skills and execution skills
- Excellent design skills, with experience developing a wide range of content to achieve successful face to face and blended learning outcomes
- Demonstrated strong analytical and researching skills
- Fantastic communication skills – your job involves talking to people every day, so the ability to communicate effectively is essential
- Good reporting analytics skills with sound knowledge of MS-Office
- Effectively prioritize and manage multiple learning projects
- Prioritization, time-management, multi-tasking and organization skills
- Strong training skills (English and Chinese)
Experience For Medicare Learning & Development Specialist Resume
- Proven lesson and curriculum planning skills
- Relevant Experience in Behavior and Soft Skills Training across various levels of the Organization
- Self-Motivated individual with a high level of initiative and excellent problem solving skills
- Conduct thorough research, good analytical skills and the ability to synthesize information from various sources
- Effective team-building, organizational and leadership skills
Experience For Technical Learning & Development Specialist Resume
- Excellent communication, both written and oral, as well as presentation skills
- Strong organizational skills, attention to detail, and ability to meet deadlines
- Good problem solving/troubleshooting skills. Ability to identify and drive continuous improvements
- Work effectively under pressure whilst retaining a strong eye for detail; Assimilate information quickly and accurately
- Strong organization and planning skills. Provide written and verbal feedback to management on representative's development
- Client focused with excellent relationship management skills
- Excellent program management and facilitation skills
- Excellent and fluent English language skills, both written and oral
Experience For Global Business Services Learning & Development Specialist Resume
- Strong judgement, execution and decision making skills
- Excellent English and Hebrew communication skills
- Good facilitation skills for general staff training and development programs
- Demonstrated continuous improvement mindset and skills to enhance work quality
- Effective delivery of structured/formal learning solutions e.g. Inductions and programmes within your allocated area and skills group
- Understanding of Adult Learning and Presentation Skills
- Proven experience analyzing needs, designing and developing learning deliverables for blended learning, virtual, self- paced and in-class delivery
- Critical thinking skills to identify gaps in existing training processes
- Deliver sales, soft skills, management and/or technical training (including training in support of complex ERP implementations)
Experience For Temporary Appointment Learning & Development Specialist Resume
- Communicate clearly to people at all levels, with superior business/technical writing and editing skills
- Experience applying strategic planning principles, theories, and concepts to increase organizational effectiveness
- Track record of results and positive evaluations. Experience with classroom and webinar facilitation. Experience shaping initiatives and driving strategy
- Design the global corporate learning strategy and work plans to advance skills and knowledge as well as organizational spirit and engagement
- Be proactive in mastering skills across Lines of Business (LOB’s), customer groups and service modalities
- Demonstrate a good understanding of management development techniques and organisational development strategies
- An experienced training professional with a number of years of experience within the telecoms market
- Demonstrated experience with authoring tools such as Storyline, Photoshop, and Camtasia
Experience For Senior HR Learning & Development Specialist Resume
- Prior experience leading direct reports required to provide leadership insights to organization and management
- Coaches users and content (subject matter) experts to effectively facilitate learning and adaption of IT solutions
- High level computer skills including Word, Excel, PowerPoint, etc
- Demonstrated success and experience in learning design, development, delivery and evaluation
- Demonstrated experience facilitating webinars
- Prior experience of carrying out ‘Needs Analysis’, as well as design and delivery of internal trainings
- Demonstrates skill in selecting appropriate form of communication for the information to be shared
Experience For HR Learning & Development Specialist Resume
- Experience of evaluating L&D activities and able to demonstrate ROI
- Image editing skills
- Effectively partner with internal stakeholders, teammates and external consultants
- Desire to grow in knowledge of new and advanced instructional design skills
- Demonstrated engaging training facilitation experience required
- Proven experience in classroom and virtual facilitation
- Financial analysis and accounting skills would be an advantage
- Effectively uses visual aids such as flip charts and slides, while avoiding an overly presentation-based approach
Experience For Temporary Learning & Development Specialist Resume
- Work effectively with superiors, peers and subordinates to inspire success
- Work with business and HR to ensure global processes are utilized effectively in the area
- Able to synthesize large sets of data and determine high level keys messages and gaps. Able to present findings effectively to management
- Apply project management knowledge, skills, tools, and techniques to support project leads from initiation to project delivery
- Demonstrates creativity and skill in developing projects and programs, utilizing a variety of training methodologies
- Learns and applies new skills as required to ensure success for our business.
- Demonstrate creativity and excellent command of a variety of media for presentations
Experience For Employee Learning & Development Specialist Resume
- Collaborate with others on the development of education and training materials to enhance the sales teams selling skills
- Assist with research on new training approaches & programs that can be provided to advance the skills of the sales team
- Coordinate management’s specified training in order to help employees improve, maintain and/or learn new skills
- Superior oral and written communication, organization, project management and presentation skills are necessary to be successful in this role
- Identify, analyze and develop programs that support safety, technical, and essential skills training
- Knowledge of management theories and techniques; classroom facilitation and presentation skills; adult learning and theories
- Previous skills in training and/or Workday administration
- Delivering new hire and upskill training through classroom learning, on-the-job activities and coaching, etc
- Creating high quality and effective end user documentation and learning materials which reflect and support the business including operating procedures
Experience For Sales Learning & Development Specialist Resume
- Providing materials, to participants and to the training and evaluation form according to previous experience or alignment with COE/Program Owner
- Reviewing the effectiveness of all training sessions and working on continuous improvement
- Being a team player – celebrating success of others and learning from their experiences
- Working knowledge and experience with course development software and at least one Learning Management System
- Reporting to Centre Leader and being an active member of our Site & Employee Experience Squad
- Training facilitation experience including face to face and virtual instructor led sessions
List of Typical Skills For a Learning & Development Specialist Resume
Skills For Senior Learning & Development Specialist Resume
- Strong organizational skills and ability to use good judgment in performingconflicting demands and managing priorities
- Set and manage multiple priorities using strong organizational, process, project, and stakeholder management skills
- Work with employees and leaders to improve CHG employees’ job skills, communication, organization and other performance skills and concepts
- Strong interpersonal and effective customer communication skills
- Demonstrated ability to build strong relationships and work effectively as a team player in a fast-paced team environment
- Proven ability to meet deadlines, prioritize workload and manage time effectively
- Excellent facilitation skills and proven ability to convey a message to all audiences
Skills For Medicare Learning & Development Specialist Resume
- Develop technical employees across the full range of skills, including technical, role-based and soft (professional) skills
- Strong internal consulting skills, including conducting needs assessments, contracting, diagnosing, planning, implementing, and measuring results
- Prior experience assessing prior and existing training curricula and organizational needs, developing a recommendations document and training strategy
- Vocational experience of delivering maintenance or engineering skills technical training
- Strong analytical and problem-solving skills for identifying client needs, development solutions, and logically organizing complex information
- Demonstrated history of successful training or consulting experience OR of successful sales or leadership training experience
- Experience presenting effectively to large groups including updates to executive level leaders
- Strong project management, planning and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment
- Possess strong coaching and mentoring skills
Skills For Technical Learning & Development Specialist Resume
- Experience of communicating information effectively, both orally and in writing
- Experience in classroom and web-based training with demonstrated experience in performing needs analysis and instructional design
- Experience in developing leadership and coaching skills in managers
- Excellent problem solving, decision making and research/analytical skills
- Deliver effective ramp up and onboarding programs to ensure new hires can undertake their roles and responsibilities as quickly and effectively as possible
- Display good learning facilitation and presentation skills
- Demonstrated business focus. Self-directed, process-oriented, strong business acumen, and experienced at driving change
Skills For Global Business Services Learning & Development Specialist Resume
- Tenacity, drive, the ability to operate and make key decisions effectively in a demanding environment,
- Prior federal government consulting services skills
- Highly organised and has excellent planning skills
- Excellent calendar management skills, including the coordination of multiple and complex meetings
- Content development, build and design experience including strong aesthetic, design composition, effective language and typographic abilities
Skills For Temporary Appointment Learning & Development Specialist Resume
- Empathetic and engaging. Ability to connect well with employees and understand their needs. Strong interpersonal and teamwork skills
- Demonstrated skills in adult learning, needs analysis, instructional design, and curriculum development techniques and best practices
- Keen business acumen, strong analytical and problem solving skills and tremendous drive for results
- Strong presentation and facilitation skills with thorough knowledge in principles of adult learning
- Display interpersonal skills and good verbal and written communication ability
- Strong technical skills and knowledge of Core Nielsen products and services (Answers Desktop or WorkstationPlus, MarketTrack, MarketTrack Gold, Homescan)
- Initiative to drive and follow through projects independently. Strong project and event management skills
- Polished communication and interpersonal skills with excellent command of spoken and written English and Chinese
Skills For Senior HR Learning & Development Specialist Resume
- Strong communication/internal marketing skills
- Excellent interpersonal, organizational and technology skills
- Identifies problems and applies analytical skills to develop and implement effective solutions.
- Strong organizational, multitasking and communication skills
- Bring 7 + years of experience partnering with leaders (at all levels) to understand needs and then develop creative and effective learning solutions
- Developing and delivering training courses (technical and soft skills) to both internal and external clients across Victoria (travel required)
- Coaching skills, including the ability to give positive and constructive feedback
- Consulting and relationship building skills
- Collaborating effectively in a virtual environment, at same time demonstrating ownership and self-efficacy
Skills For HR Learning & Development Specialist Resume
- Prior experience developing and updating course content and coordinating learning curriculum, required
- Prior experience managing a project, working with senior executives and providing planning, organization, management, and control of a project
- Extensive experience in delivering & facilitation learning & development programmes & initiative or the effective coaching of frontline leaders and staff
- Prior experience consulting with managers and employees regarding development needs and promoting company-wide employee development initiatives, required
- Prior experience developing and delivering training materials in multiple mediums
- Excels at learning new skills and adapting to ever changing environments
- Demonstrated experience in designing and managing strategic learning and development programs
- Demonstrated experience in conducting and assessing workplace training
Skills For Temporary Learning & Development Specialist Resume
- Demonstrated effectiveness in developing, implementing and reviewing strategic workforce plans
- Advanced editing, proofreading and formatting skills with high-attention to quality
- Demonstrated ability in establishing and maintaining excellent working relationships and organizational culture
- Effectively communicate about learning and development opportunities to different stakeholders using latest tools and technology
- Design and Deliver engaging Soft Skills learning content for both in person trainings and digital platforms
- Experience and/or a particular skill set in their area of expertise that adds value to the business; ideally in a manufacturing, preferably GMP setting
- Prior experience in developing training programs for a corporation or government organization
- Demonstrated experience in team work and managing time and meeting deadlines
- Demonstrated experience in implementing and managing strategic workforce plans
Skills For Employee Learning & Development Specialist Resume
- Demonstrated effectiveness in development and implementation of strategic learning and development plans aligned to succession career pathing
- Working experience in airline industry with training and organisational development experience
- Education and/or experience in adult learning theory and a proven ability to apply the learning methodologies
- Communicates with participants and managers, ensuring all pre-work or pre-study materials for training classes are organized and communicated effectively
- Proven work experience in instructional design using eLearning applications such as Articulate Storyline
- Experienced in-house Training & Development function. Experience in manufacturing environment is an advantage
Skills For Sales Learning & Development Specialist Resume
- Demonstrated experience delivering learning and development programs in a fast paced and high change work environment
- Sound understanding of Non-Technical Skills, and how they are used in safety critical tasks
- Project management and planning with strong analytical ability and good judgement
- Basic PC skills are also necessary. Instructional design methodology and practice required, with the emphasis on adult learning
- Exceptional planning, administrative and organizational skills
- Prior experience consulting with employees at all levels of an organization, from frontline team members to executive leadership
List of Typical Responsibilities For a Learning & Development Specialist Resume
Responsibilities For Senior Learning & Development Specialist Resume
- Excellent written/verbal communications skills; time and project management skills, ability to keep the mission in view while attending to details
- Strong problem solving skills, solid business judgment
- Demonstrated analytical, critical thinking and problem solving skills; ability to work in a process-driven environment
- Excellent verbal, written and listening skills with the ability to interact at all levels of the organization
- Solid project management, event management, communication and needs analysis skills
- Delivery of strategic training programs throughout the company (i.e.: New Rep Training, Selling Skills (Territory CEO), Head Office Training Curriculum, etc.)
- Monitor/Test/Report on training activities including determining the impact of training on employee skills
Responsibilities For Medicare Learning & Development Specialist Resume
- Partner with Training Manager to effectively manage diverse talent needs and while also increasing overall brand loyalty with every consumer interaction
- Proven experience of presenting training to large groups of people
- Experience implementing IBM Kenexa Framework- customizing core competencies for 24 skill profiles
- Project Management skills- status reports, meeting facilitation, keeping project timelines on track through SDLC
- Design and deliver training content covering areas of technical, systems, procedural and soft skills as required
- Deliver soft skills training to ensure that the consumer is at the heart of everything that we do
- Create and document business requirements and associated acceptance criteria (technical writing skills)
- Collaborate with Team Members to determine training methods and approaches that most effectively promote learner’s performance
- Critical thinking skills and the ability to manage feedback from multiple stakeholders
Responsibilities For Technical Learning & Development Specialist Resume
- Demonstrated ability to take direction from multiple stakeholders, set priorities and plan, manage, and coordinate the execution of EOD activities and tasks
- Monitoring and evaluating the training program’s effectiveness, success and periodically report outcomes to stakeholders
- Working with Managers, QA and FAQ teams to prioritise and design training content
- Experience delivering technical training in an instructor-led training classroom setting
- Experience of setting, embedding, measuring and benchmarking Service Standards in Hospitality /Retail /Customer Service role
- Instructional Design experience with a focus on creating holistic learning solutions (incorporating both macro and micro learning elements)
- Coordination with regions of global learning events ensuring quality of the learning experience for participants and stakeholders
Responsibilities For Global Business Services Learning & Development Specialist Resume
- Experience of developing and delivering training materials
- Experience creating and delivering learning programs
- Experience in training, learning and development, consulting, or similar program development and implementation
- Experience designing and developing training materials
- Experience in HR within international company, preferably in Learning and Development/ Training area
- Experience with creating presentations, using MS PowerPoint, Keynote and other presentation tools
- Experience in corporate training/learning and development
Responsibilities For Temporary Appointment Learning & Development Specialist Resume
- Leverage e-learning technology to ensure training is delivered to Sales Representatives in a current, effective and efficient manner
- Schedule, create and deliver new Service Associate training, refresher classes and special skill development for existing Service Associates when requested
- Uses key performance indicators to determine effective of training, and improve training if needed
- Evaluate training initiatives and assesses applicability and effectiveness of e-learning solutions
- Experience delivering programs and training in the classroom
- Manage post-learning assessments/evaluations to measure learning effectiveness and maintain L&D metrics
- Provides performance consulting to support managers in improving workplace performance and organization effectiveness
- Provide performance consulting to support managers in improving workplace performance and organisation effectiveness
Responsibilities For Senior HR Learning & Development Specialist Resume
- Successfully complete all required training and demonstrate an understanding of our products
- Experience in leading corporate learning programs in a software company
- Strong in exploring and learning market trends
- Experience using/instructing a CRM, preferably Salesforce.com
- Demonstrated proficiency including, but not limited to, PowerPoint, MS Word, MS SharePoint and various graphics editing tools
- Experience with training event planning/logistics required
- Experience in learning design and delivery and search advertising
Responsibilities For HR Learning & Development Specialist Resume
- B. A. in Instructional design or related experience in the field of Professional/Technical Writing, Performance Consulting,
- BA/BS in Liberal Arts or related discipline, or at least one year experience in Learning and Development/Training, Human Resources, or Education
- At least one year experience demonstrating project management (from planning through delivery)
- Experience in Learning and Development/Training, Human Resources or Education
- Experience in managing adult and/or organizational learning in a variety of mediums (instructor-led, web-based, or performance support)
Responsibilities For Temporary Learning & Development Specialist Resume
- Strong client focus and proactive approach in undertaking tasks
- Experience in HR within international company, preferably in Learning and Development area
- Strong desire to build a career in Learning and Development
- Related training or instructional design experience
- Experience training in a Financial Services call center
- Conduct needs assessments of the sales force and head office employees to identify and prioritize training needs
- Prioritize and execute complex tasks in a multitasking environment
Responsibilities For Employee Learning & Development Specialist Resume
- Demonstrated ability to train on a variety of topics in a high performing knowledge work environment
- Experience managing teams, preferably in a contact center environment
- Experience in the automotive sector (including Premium segment)
- Understand the training, development, and innovation needs of the Interventional BU and recommend effective solutions
- Training experience in either FMCG or Retail & Hospitality
- Experience with course development software and learning management system
- Build a comprehensive set of analytics to measure learning effectiveness and impact
Responsibilities For Sales Learning & Development Specialist Resume
- Provide thoughtful, strategic input and hands on tactical support to ensure the team consistently delivers high quality, effective learning content
- Experience and understanding of instructional design and development of online and distant delivered instruction
- Collaborates with business leadership and the Learning and Development team to scope and prioritize needs
- Ensures cost-effective design, sharing, implementation
- Good knowledge of training methodologies and development concepts
- Demonstrated proficiency in standard curriculum development using the Addie module of instructional design
- Face-to-face training or facilitation experience