Learning & Development Associate Resume Sample
Daniela Sipes
721 Daija Drive,
Philadelphia,
PA
+1 (555) 235 4160
Work Experience
Learning & Development Associate
03/2016
-
PRESENT
New York, NY
- Previous experience working in a Learning and Development and or Training environment
- Identify, analyze, and determine solutions regarding performance gaps
- Define requirements for personnel qualification in assigned business area/function; ensure implementation and ongoing maintenance
- Create, revise, and implement SOPs, training, and related documents, ensuring all documents are well written, usable/executable, and compliant with Corporate and Local policies and procedures
- Facilitate the review/approval process (including meetings) required to review, reconcile and resolve SOP and related document issues. Ensure appropriate linkages with Manager-L&D, business area/function L&D governance for portfolio management
- Evaluate effectiveness of existing and planned learning interventions/SOPs and share with Manager-L&D
- Evaluate human errors in business units and determine appropriate human error reduction interventions
- Collaborate/participate in Network/Functional initiatives as identified by Manager-L&D
- Secure and sustain business sponsorship and define ongoing ownership for new/revised materials
Learning & Development Associate Director
03/2011
-
01/2016
Houston, TX
- Monitor learning budget for projects within assigned business area/function
- Create initial project charters with defined scope documents and statements of work, appropriately leveraging Lilly’s learning services supplier for outsourced work to achieve Lilly business objectives
- Create, review and oversee execution of implementation plan(s)
- Participate on project teams; lead assigned projects
- Monitor and communicate program/portfolio status to key business partners
- Anticipate and resolve project/program issues; escalating as appropriate
- Drive quality standards through review of project documents, design, deliverables, final learning content and evaluation data
Firmwide Risk Learning & Development Associate
06/2006
-
02/2011
Detroit, MI
- Stay abreast of the breadth of learning solutions to guide business partners to the most effective learning methods, solutions and outcomes
- Benchmark cross functionally within Lilly as appropriate, seeking sharing and replication opportunities
- Establish strong relationship with Supplier and Lilly Service Manager to align on portfolio of projects and services and ensure seamless quality of deliverables
- Influence procedure owners and content experts so that procedure improvements can be made
- Conduct usability testing as required
- Share business metrics, interpretations, and solutions with Manager-L&D, business partners/process teams
- Daily interactions providing status of deliverables to clients is key to success in this job
Education
Western Carolina University - Asheville
2001 - 2006
Bachelor's Degree in Human Resources
Professional Skills
- Conduct needs analysis by identifying sales department priorities and sales teams skill gaps to determine sales training priorities
- Versatile and well-developed facilitation skills for virtual and in-room learning experiences
- Strong organizational skills and detail oriented in planning events
- Demonstrate outstanding written and oral communications skills
- Strong computer skills and proficient knowledge of MS Office Word, Excel and PowerPoint applications necessary
- Strong client and customer service skills
- Experience in developing and facilitating leadership development and team development learning experiences
How to write Learning & Development Associate Resume
Learning & Development Associate role is responsible for excel, training, facilitation, word, events, design, microsoft, powerpoint, education, database.
To write great resume for learning & development associate job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Learning & Development Associate Resume
The section contact information is important in your learning & development associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Learning & Development Associate Resume
The section work experience is an essential part of your learning & development associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous learning & development associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular learning & development associate position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Learning & Development Associate resume experience can include:
- Experience preferably in the financial services industry with a focus on training, learning and development
- Monitor, evaluate, record and report training activities, program effectiveness and KPI’s
- Partner with Learning Experience team to ensure look and feel of development programs are consistent and integrate seamlessly and build on each other
- Experience in learning & development
- Partner closely with global colleagues to ensure high quality program experience for participants
- HR experience, preferably in management/leadership development
Education on a Learning & Development Associate Resume
Make sure to make education a priority on your learning & development associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your learning & development associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Learning & Development Associate Resume
When listing skills on your learning & development associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical learning & development associate skills:
- Outstanding verbal, written, multi-tasking, organizational, and presentation skills; excellent facilitation skills
- Guide training class participants to success through strong training facilitation and mentoring skills
- Positive and mature professional demeanour; effective interpersonal skills
- Strong organizational skills and ability to multitask required
- Demonstrated ability to work on multiple projects effectively and simultaneously in a fast-paced environment
- Strong evidence for successfully partnering with internal and external stakeholders, collaborating to deliver on key initiatives/goals
List of Typical Experience For a Learning & Development Associate Resume
1
Experience For Learning & Development Associate Director Resume
- Combined experience in human resources or training, including researching and developing content from scratch
- Experience in coordination of learning & development programs
- Use data insights from evaluation surveys and internal organization surveys and polls for delivery of future learning experiences
- Booking/ Cancelling or moving employees’ training courses
- Creating courses on Learning Administration System (LAS) and Learning Management System (LMS)
- Managing all aspects of new hire orientation (NHO) including periodically facilitate NHO
- Scheduling workshops and other L&D events
- Liaising with our external L&D partners for logistical coordination
2
Experience For Learning & Development Associate Remote Resume
- Managing and update HR’s L&D page on the LMS
- Sending invites, reminders and pre-work via Outlook
- Responsible for managing the learning/ training records of the Client’s employees
- Support planning and execution of live training programs in GLC, including
- Manage planning and execution of live training programs in WC, including
- Create, revise, and implement training and related documents, ensuring they are well written, executable, and compliant with applicable policies/procedures
- Serves as a liaison to the staff when answering verbal and written inquiries regarding CPE requirements and compliance
3
Experience For Firmwide Risk Learning & Development Associate Resume
- Participate in goal- and budget-planning activities and tracking/report-out
- Facilitate LinkedIn’s enterprise and regional L&D learning programs including our core programs for new hires, managers, and individual contributors
- Implement evaluation strategies for measuring the outcomes & business impact of learning solutions
- Leverage and maximize the utility of learning and development technologies to expand the impact and scale of the learning footprint globally
- Liaison between the client’s teams across all regions supporting client work request through a CRM tool
- Participant enrollment and tracking
- Travel likely required at times depending on the specific projects assigned
- Keep abreast of best practices in learning, management & leadership development
- Serve as a culture carrier, representing the Firm
4
Experience For Senior Learning & Development Associate Resume
- Manage registration and attendance/follow-up of all training events and workshops
- Facilitate training courses and seminars as needed
- Schedule speakers, vendors, and participants including travel arrangements
- Creative and innovative writing ability
- Proficiency using applications such as Gmail and Google for Work apps
- Evaluate and continually enhance the design of Home Office, Field Team Member, Salaried Restaurant Manager and Regional Operations Director Onboarding programs
- Facilitate Home Office onboarding program
- Travel to support the delivery of core L&D programs, facilitate events, and support the implementation of learning solutions in APAC markets
5
Experience For Namr Learning & Development Associate Resume
- Apply a global mindset
- Apply an Exceptional Client Service mentality
- Work with L&D manager, NE Ops Coordinator, and local office services to set, manage and coordinate local L&D calendar
- Facilitate the review/approval process (including meetings) required to review, reconcile and resolve document issues. Ensure appropriate linkages with Supervisor, business area/function L&D governance for portfolio management
- Evaluate effectiveness of existing and planned learning interventions
6
Experience For Learning & Development Associate Consultant Resume
- Collaborate/participate in Network/Functional initiatives as assigned
- Create initial project charters with defined scope documents and statements of work, appropriately leveraging learning services suppliers for outsourced work to achieve business objectives
- Create, review and oversee execution of implementation plan(s), ensuring effective coordination with personnel who create and revise business area/function SOPs and other documents
- Oversee the portfolio of projects to ensure the on-time, on-budget creation of deliverables that meet quality standards, follow instructional design principles, are approved by appropriate personnel, and meet the needs of business (including translations and any “Corporate Initiative” requirements)
- Establish strong relationship with suppliers and Lilly supplier management contacts to align on portfolio of projects and services and ensure seamless quality of deliverables
- Excellent oral and written communication skills, with the ability to communicate across many organizational levels
- Combined experience in human resources or training, including researching and developing content from scratch
- High level of proficiency in Microsoft Office product suite, including Word, Excel, PowerPoint
7
Experience For Learning & Development Associate With English Resume
- Share business metrics, interpretations, and solutions with Supervisor, business partners/process teams
- Contribute to program design and implementation strategy, including: refining program agendas, updating / creating presentation materials and facilitator guides
- Provide project management and logistical support for Knowing BlackRock Core, including: planning for global rollout, coordinating with local leaders and speakers, regional session logistics
- Develop materials for marketing programs to employees, internal stakeholders and HR Business partners
- Track and analyze program data to communicate impact to stakeholders
- Track external vendor/facilitator work agreements and invoices
- Maintain current workflow and learning management systems in tracking, storing, and communicating with data, course information and Continuing Professional Education (CPE) credits, including information related to course enrollment, completion and CPE credits
- Create surveys, analyze and report on course evaluations and transfer of learning surveys to demonstrate ROI
- Prepare periodic statistics, analysis and reporting on CPE compliance
8
Experience For Global Learning & Development Associate Director Resume
- Design, develop and deliver training programs for new sales employees as well as continued education for all sales employees
- Coordinate necessary course pre-registrations, registrations, payments, participant and instructor evaluations, course information, files and records
- Responsible for planning and delivery of CPE instructor-led courses and events including all written communication in course-specific announcements, event planning, materials management, onsite logistics (i.e.: classroom set ups, meal selections and program flow) and post-course evaluations
- Coordinate internal CPE webinars on various topics including set up, content review and delivery
- Proficiency in Microsoft Office Suite (specifically Outlook, Word, Excel and SharePoint)
9
Experience For Learning & Development Associate With Finance Resume
- Present sales modules, presentations, demo skills workshops, sales skills and processes at forums such as, but not limited to: sales new hire boot camp, weekly sales training calls, annual sales training conference, new release events, and as required for new processes/business needs
- Develop and execute results driven, career development sales training curriculum using a wide variety of training techniques, methods, modules, workshops, etc, and principles of instructional design
- Regularly incorporate appropriate evaluation tools to assess the effectiveness of training programs (participant’s performance) to regularly improve training content/curriculum
- Coordinates end-to-end delivery support for multiple learning events per month
- Coordinates feedback process for assigned learning events, compiles and distributes results
- Manage requests pertaining to areas of responsibility
- Develop new course modules to be incorporated into existing courses, as well as research, design and implement new ones
- Collaborate with the Academy, HR, and leadership teams to create needed reports and analysis of training events and programs
10
Experience For Learning & Development Associate With Spanish & English Resume
- Create and update course materials using standard tools and templates such as Articulate Storyline and Camtasia; participate in tool research and selection
- Coordinate and manage training and workshop events globally
- Manage course material, schedules, reports, etc. in the learning management system and other 3rd party tools
- Coordinate and manage feedback programs and systems for each training event
- Manages all aspects of client relationships for an assigned client
- Communicates via e-mail, voice with client sponsor/attendees
- Issue Resolution — Rapid Cycle TimeSearch Jobs US
- Accuracy is key Ability to work in multiple systems
- Create and update wiki content
List of Typical Skills For a Learning & Development Associate Resume
1
Skills For Learning & Development Associate Director Resume
- Proven experience in administrationSearch Jobs US
- Platform skills to successfully facilitate workshops and seminars
- Communicate effectively within various levels of the organization
- Enjoy working with learning metrics and finding correlations between learning outcomes with learning experiences evaluations
- Progressive professional experience in Learning and Development and/or Training, teaching, curriculum design, and facilitating is required
- Early careers/junior talent development - Experience of leading organisational talent review processes and succession planning and development planning
- Relevant Learning and Development or Training experience
- Lead in-class training sessions to groups of new hires and provide continued learning opportunities to larger groups of experienced employees
2
Skills For Learning & Development Associate Remote Resume
- Experience in a Learning and Development position
- Lead the implementation of high quality learning programs that build a skilled and capable workforce
- Lead the implementation of high quality learning programs that builds a skilled and capable workforce
- Demonstrated abilities in problem solving
- Own the overall on-boarding experience for newly hired employees of your assigned department
- Own the overall onboarding experience for newly hired employees of your assigned department
- Maximizes and applies the benefits of strong computer technology knowledge with respects to all projects
3
Skills For Firmwide Risk Learning & Development Associate Resume
- Can manage multiple projects concurrently and prioritize accordingly
- Plan, meet deadlines, and manage competing priorities
- Collaborate on diversity initiatives to attract and retain strong diverse junior talent
- Proven track record in current role at current company
- Prioritize workload and meet timelines
- Strong key stakeholder relationships as confirmed by positive feedback and visible collaboration
- Lead in-class training sessions to groups of new-hires and provide continued learning opportunities to larger groups of experienced employees
- Planning and facilitating tailored, engaging and impactful blended learning initiatives as part of a team and under guidance of a Senior L&D consultant
- Engaging with key stakeholders to develop practical, integrated and enduring learning solutions
4
Skills For Senior Learning & Development Associate Resume
- Ensuring that projects are progressing according to agreed objectives and are completed in line with agreed budgets and deadlines
- Deliver high-quality org-specific learning programs using a variety of learning modalities
- Project managing the design, development, delivery and evaluation of eLearning and face to face initiatives
- Lead the partnering with industry and education sectors to meet the emerging capability and competency needs of Future Transport
- Manage the delivery of learning programs by internal and external learning and development suppliers
- Be able to multiple tasking and keep working quality
- Prepare for training sessions by ensuring that materials have been prepared and logistical information has been communicated
- Experience in business area/function as well as knowledge of companion tools used to execute broader business processes (such as CAPA tools/TrackWise, document repositories/Regulus and/or Success Factoris/ServiceNow)
5
Skills For Namr Learning & Development Associate Resume
- Allergens are likely in the manufacturing environment
- Work in various areas within a manufacturing site
- Liaising with leaders and other relevant stakeholders to provide information and advice on electrical operation and to assist in the identification of best practice training packages that ensure the transfer of learning to staff in both on the job and off the job training interventions
- Ensuring critical electrical training, assessment and development solutions are being provided efficiently and effectively and in accordance with relevant legislation, procedures and project requirements
- Providing quality training and assessment services to ensure that the Transport cluster is resourced to maintain and develop the necessary competencies in the Electrical discipline
- Evaluating training and assessment solutions to ensure compliance with business group requirements, best practice training and adult learning principles, training policies and procedures, organisational and industry standards, and relevant legislation and regulations
- Demonstrates interest in/passion for learning and development
- Handles situations with poise, understanding and tact
- Provides administrative support to the learning and development function
6
Skills For Learning & Development Associate Consultant Resume
- Completion of Certificate IV in Training and Assessment
- Lead the design and delivery of learning programs to meet the current and future needs of the cluster
- Facilitate, evaluate and continually enhance the Home Office Onboarding program
- Knowledge of core learning theories, frameworks, assessments, etc
- Work closely with instructional designers and technical writers on the creation of training curriculum and documentation
- Liaison between the training department and their area of expertise within operations
- Displays service-oriented mentality and responds to customer’s needs with a sense of urgency
7
Skills For Learning & Development Associate With English Resume
- Able to anticipate, identify, analyze and solve problems
- Works independently in the absence of direct supervision
- Respects all BCG information as personal and confidential
- Extensive experience in developing education and training program requirements of the nominated disciplines in a complex environment and strong understanding of regulatory requirements
- Demonstrated expertise in the delivery of end to end program management in one or more of the nominated discipline areas
- Completion of Certificate IV in ESI – Power Systems Substations
8
Skills For Global Learning & Development Associate Director Resume
- Completion of Certificate III in Electrotechnology Electrician (Electricians Licence)
- Partner with the IT/HR and HR operations teams to evaluate and continually enhance field Team Member and Salaried Manager Onboarding programs by fully leveraging technological capabilities in the HCM system, LMS, and related platforms
- Support the implementation of the ROD Onboarding program and evaluate and continually enhance its design
- Provide advice and support on learning and development issues
- Partner closely with our Talent Acquisition team on application and offer acceptance metrics, creating strategy for change where required
- Create and execute program surveys, recommending modifications to programs based on feedback
- Provide ‘help desk’ and administrator support for eLearning, LMS and performance management platforms
- Ensure the global programs continue to reflect the needs of the business
9
Skills For Learning & Development Associate With Finance Resume
- Coordinate end-to-end program logistics
- Manage communications to internal and external stakeholders to create awareness, encourage support, and drive action
- Support the wider L&D team in broader development initiatives
- Commercial education or equivalent
- Speak in public, motivate, captivate and influence his/her audience
- Uphold and role model Red Robin standards
- Remain flexible and adapt to different personalities, styles and circumstances
10
Skills For Learning & Development Associate With Spanish & English Resume
- Proficient with Microsoft products (Word, Excel, PowerPoint)
- Customer service focused approach to work
- Work cooperatively within a metric team environment
- Culturally aware with the ability to think and work globally
- Expert domain knowledge about L&D and overall business functions in a multi-cultural work environment
- Experience in implementing and debriefing learning assessments, conducting internal / external clients’ needs analysis aimed at developing solutions, designing learning programs and facilitating experiential learning programs
- Experience with adult learning concepts, classroom and e-learning (WBT) platforms and practices: Instructional design theory and methods with various instructional methods and delivery options, measurement and evaluation theory and methods
- Experience supporting a Talent Management system, including LMS (Learning Management System) and Performance modules
List of Typical Responsibilities For a Learning & Development Associate Resume
1
Responsibilities For Learning & Development Associate Director Resume
- Training, onboarding, or organizational development experience (delivering, coordinating, and implementing learning solutions)
- Experience in an education/training function
- Work with managers and leadership for reporting and training metrics (survey feedback, completion, attendance, scores)
- Independently deliver key onboarding learning programs, in person and virtually
- Design e-learning courses, career plans, workshops and more while maintaining budgets and relationships with vendors and consultants
- Facilitate change management efforts by communicating changes in policies and procedures in team meetings and training sessions
2
Responsibilities For Learning & Development Associate Remote Resume
- Help review/proof new training content and collateral (presentations, documentation, job aides activities, etc.)
- Display creativity in finding solutions to client requests
- Interact with staff at all levels in a fast-paced environment
- Travel up to 20 percent
- Partner with the IT and HR Operations teams to ensure onboarding programs fully leverage technological capabilities in the HCM system, LMS and related platforms
- Manage development programs end-to-end, establishing processes to streamline and methods to evaluate success metrics – including coordinating, facilitating, project management and communications
- Partner with L&D Operations team to collect and communicate insights and metrics to clients in a meaningful and understandable way
- Understand and support implementing L&D enterprise solutions into the region, with the potential to tailor solutions to best fit business needs through facilitating in-person workshops for intact teams, during either predetermined events or business off-sites
- Play event management role for training classes by coordinating with stakeholders (facilitators, internal customers, catering, facilities, etc.), and managing all logistics and event materials
3
Responsibilities For Firmwide Risk Learning & Development Associate Resume
- Strategic design and implementation of the Summer Internship and Associate Development Programs
- Lead the development and strategic implementation of operations and safety programs and requirements which in turn enable Division and Agency outcomes and facilitate design and delivery as needed
- Drive processes and practices that enable understanding and prioritising of critical technical capabilities required for Agencies, Divisions and industry partners to deliver services to customers
- Partner to deliver holistic capability and competency development programs in the nominated disciplines across the Transport Cluster
- Define robust mechanisms and conduct regular reviews to ensure ‘catalogue’ programs in the nominated disciplines adhere to regulatory requirements of the Cluster (both transport for NSW and Industry accreditation requirements)
- Lead the continuous improvement of programs across the Cluster including awareness of best practice to ensure that the Cluster can take advantage of developments in the particular fields of expertise
4
Responsibilities For Senior Learning & Development Associate Resume
- Through partnering, function cohesively as part of the broader team and effectively collaborate with other business units to ensure an outcome and values led approach
- Develop and manage project plans, budgets and risk management plans consistent with the Transport Charter, the Divisional Plan and the Learning & Development Strategic Priorities
- Consult and work with key internal and external stakeholders to drive the successful design, development, implementation and evaluation of L&D strategies and programs to meet Transport’s L&D priorities and goals
- In partnership with the Associate Directors, review and improve business systems and processes, and report monthly on activities, performance, trends and issues against plans and budgets
- Engage with stakeholders on L&D initiatives, building awareness, understanding and commitment to implementation and embedding in the business
- Undertake research and support the continuous improvement of L&D offerings across the Cluster by the sharing of best practice and insights to ensure that the Cluster takes advantage of developments in the field
5
Responsibilities For Namr Learning & Development Associate Resume
- Use resources (both direct and indirect) in a professional manner to function cohesively as part of the broader L&D team and effectively collaborate with other business units to ensure an outcome and values led approach
- Configure, administer, and maintain online recordings, courses, quizzes, and learning paths on our Learning Management System (LMS)
- Coordinate, schedule, and help execute learning and development programs
- Maintain, update, and create content including presentations, recordings, knowledge checks, documentation, etc
- Event management for major management and executive development programs
- Manage, develop, and maintain content on Kaufman Institute and corporate web site
6
Responsibilities For Learning & Development Associate Consultant Resume
- Function as a member of an educational team, collaborate with Workplace Learning and Development team, Human Resources, key stakeholders and GW staff
- Confidence in working in a constantly evolving environment
- Independent learner who is quick with new technologies, methods and work styles
- Work independently and deliver results with clear deadlines
- A positive, enthusiastic, ‘can do’ approach
- Assist in managing the resources within the Learning Centre including the Training Rooms, Heritage Database, cataloguing new resources, managing overdue loans and periodic stock takes
- Work closely with other teams such as our EHS Teams, Leadership Development Team, L&D Managers, HR Business Partners and hrData specialists
7
Responsibilities For Learning & Development Associate With English Resume
- Consult with learners and their managers to anticipate needs, ensure the relevance of learning interventions, contribute to achievement of team objectives, take personal responsibility for client satisfaction, and address challenges promptly and in a constructive manner
- Collaborate on the design, content development and technology-enabled delivery of learning initiatives including engaging with our internal customers and external partners to understand development needs and influencing and delivering outcomes, taking into account key organisational priorities, sector best practice, and emerging trends
- Collaborate on strategic stream outcomes, including program design, delivery (including selection and deployment of best-fit technology platforms), planning, logistics, project, database management, and evaluation
- Collaboratively design and deploy virtual programs and resources leveraging various fit-for-purpose technology platforms (e.g. LMS, JAM, Confluence etc.) in support of the best learner experience and outcomes in the CSIRO context
- Marketing of workshops
- Program moderation and coordination (virtual classroom and face-to-face), including
- Rockstar training professional
- Overtime is normal
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