Manager, Area Resume Sample
Mafalda Hudson
634 Napoleon Shoal,
New York,
NY
+1 (555) 702 8101
Work Experience
Area General Manager
10/2015
-
PRESENT
Phoenix, AZ
- Experience
- Provide regular performance feedback. Reward and recognize employees to reinforce positive behaviors. Promptly develop and present individualized Performance Improvement Plans as needed
- Partner with HRM to oversee performance evaluation and compensation processes as well as ensure high levels of employee engagement
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources
- Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo
- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system
- Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures
- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives
- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention
Manager, Area
05/2010
-
07/2015
Detroit, MI
- Develop and execute plans to support implementation of territory operations and office quality initiatives to achieve strategic plan objectives
- Manage, mentor and lead within territory all assigned District, Branch and Area Managers as well as District Service Managers and the large constituency of Sales Representatives and Field Superintendents
- Develop and maintain strong commercial relationships with key customers and influential industry consultants through personal contact and staff assignments
- Develop and coordinate implementation of Territory operation’s BDP program for field installation cost improvement goals on each product line by utilizing process step objectives
- Plan, schedule and assign workload requirements interfacing skill levels of field, marketing and administrative personnel to the needs of the Territory operation through PMS job elements, activities and performance reviews
- Develop and recommend administrative, field and marketing budgets and control expenditures within approved budget objectives
- Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business unit’s management philosophy and practices
- Develop and execute annual Territory business plan in support of Area operation’s financial and non-financial objectives
- MBA or MA in related field
Area Manager North FL, GA, TN
06/2005
-
04/2010
Boston, MA
- Possess overall knowledge of product and product application; installation and service techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions
- Achieve area sales and production goals, as agreed with the Co-Chief Operating Officer and Regional Director
- Work with Co-Chief Operating Officer and Regional Director to continually improve site results and execute company strategies
- Partner with the Environmental Health and Safety Team to ensure sites are adhering to all safety and environmental policies and procedures
- Communicate with all levels of Store personnel and provide consistent direction of policies, procedures and goals
- Mentor and train site management as needed to ensure a successful operation and succession plans are in place
- Provides an environment to attract, hire, and retain all employees including thorough performance planning, goal setting, performance evaluation and continuous improvement
Education
Johnson & Wales University
1999 - 2004
Bachelor's Degree in Hospitality
Professional Skills
- Have demonstrated strong client relations skills and team building skills
- Strong client relations skills and team building skills
- Have strong communication skills both written and verbal with high level presentation skills
- Excellent written and verbal communication skills and a real passion for driving and improving the patient experience
- Proven experience in relationahip building and interaction skills with C-Suite/Administration
- Work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work harmoniously
- Effective communication skills both written and verbal with high level presentation skills
How to write Manager, Area Resume
Manager, Area role is responsible for leadership, presentation, building, interpersonal, training, database, mainframe, retail, finance, credit.
To write great resume for manager, area job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Area Resume
The section contact information is important in your manager, area resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Area Resume
The section work experience is an essential part of your manager, area resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, area responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, area position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Area resume experience can include:
- Strong prioritization skills, and the ability to address the critical priorities while not losing perspective on the secondary and lower level issues
- Build and maintain a high quality team (e.g., through onboarding, managed attrition, skills transfer, addressing and identifying skill gaps etc.)
- Strong presentation skills with interpersonal savvy in dealing with customers
- Strong client relations and team building skills
- Stellar customer service skills as the client/patient experience is crucial to this role
- Strong financial acument, P&L and experience writing and managing budgets
Education on a Manager, Area Resume
Make sure to make education a priority on your manager, area resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, area experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Area Resume
When listing skills on your manager, area resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, area skills:
- Excellent interpersonal and communication skills including negotiation, problem resolution and presentation skills
- Strong prioritization skills. Need to address the critical few priorities while not losing perspective on the secondary and lower level issues
- Effective commuication skills, both written and verbal, with high level presentation skills
- Can manage multiple priorities, demonstrate professional communication skills and a passion for a high level of customer service
- Strong selling skills supported upon 10 years of demonstrated accomplishments
- Negotiation skills – ability to effectively negotiate scope, timeline, pricing, and deliverables with customer to generate the sale and to ensure profitability
List of Typical Experience For a Manager, Area Resume
1
Experience For Area General Manager Resume
- Strong interpersonal skills and emotional intelligence to work successfully with diverse clients, students and employees at multiple venues
- Strong preference to individuals with 3+ years experience successfully leading a sales team
- Previous leadership experience with proven ability to successfully manage a team
- Strong financial acumen, as well as strong computer literacy
- Demonstrated ability to build and maintain strong client relationships and meet financial objectives
- Develops a strong understanding of area marketplace and trends; identifies opportunities and works with RGM to determine how to implement new across the region
- Maintain strong owner relations
2
Experience For Area Manager, Åfjord Resume
- Successfully work and manage multiple priorities and projects
- Experience at the management level in a hospital environment
- Ensuring GM’s have coaching plans and coaching notes for the members of the Customer Service Center staff
- Ensuring company’s process, policy, and initiatives are understood and being followed
- Ensuring GM’s and staff attend workshops, seminars, and learning events
- Developing relationships with customer base and ensuring Customer Service Managers have significant customer relationships throughout their area
3
Experience For Area Manager North FL, GA, TN Resume
- Ensuring business tools are being used
- Ensuring CSC Managers have coaching plans for the members of the CSC staff
- Developing and maintaining professional networks with appropriate public safety officers, sub-contractors, and associated industry contacts
- Formulating sound business plans that includes budgeting, cost analysis and cost controls
- Knowing the customers and engaging with them on successful issue resolution
4
Experience For Area Manager, ALC Texas Resume
- Understanding of New York laws and business
- Ensuring the CSC Managers know how to read relevant financial statements and can develop appropriate improvement plans
- Verifying that an Employee Relations plan is in place and executed
- Ensuring that talent within the area is identified and developed
- Ensuring process, policy, and initiative compliance
- Verifying that CSC Managers understand the value of a consistent implementation process
5
Experience For Area Manager, Mindanao Resume
- Maintaining a high level of quality and timely service to customers for maximum retention
- Managing a complete P&L
- Supervises drivers in assigned territory, including the recruiting, orientation, ongoing training, day to-days scheduling, and performance evaluations
- Business Growth and Planning: Profitably grow the local business by capturing market share, and by leveraging current success to enter new vertical
- Business Growth and Planning: Profitably grow the local business by capturing market share, and by leveraging current success to enter new verticals
6
Experience For Area Manager, Market Management Resume
- Responsible for all aspects of the Food & Nutrition Services, including patient dining and retail café operations
- Conduct weekly planning conference calls with store managers
- Provide weekly summaries for senior management detailing site level performance as it relates to operational and financial goals
- Develop grass roots promotional activities and recommend marketing strategies to assist stores in maximizing wholesale/retail sales volume, profitability and customer traffic
- Coaches DOMs and FOMs on sales operations assessments and improvement action plans and supports the most challenging dealer performance situations
7
Experience For Area Hses Manager Middle East & Africa Resume
- Leads dealer facing corrective performance actions and decisions as directed by RVP and national Dealer Network Development
- Develop short and long term action plans based on understanding of market conditions and company value proposition
- Manage a team including Market Managers, Associate Market Managers, Market Associates in the assigned market
- Plan, deliver and monitor HSES training within the area
- Tracks and addresses trends in KPIs. Leads and develops action plans with Location Manager addressing location performance gaps
8
Experience For Area Manager JET Italy North Resume
- Drive Location Manager ownership of employee recruiting and retention
- Maximizes contract revenue pricing and volumes
- In depth understanding of the KPI’s (safety, financial, customers)
- Proficiency in Microsoft Office Suite including Word, PowerPoint, and Excel is desired
- Ensure full compliance to hotel operating controls; Follow department policies, procedures and service standards as well as safety policies
- Develop, recommend, implement, and manage the hotel's annual budget and long-term business plan; Achieving budgeted sales and maximum profitability
- Responsible for all Sodexo and client reporting
9
Experience For Area Manager, Tailings Resume
- Implement strategies to grow the sales revenue and the profitability of the business according to the company goals
- Area leadership for Install, Service, Admin and Core Sales including the coordination of activities
- Manage production and sales labor to meet forecasted goals
- Analyze monthly/quarterly/annual P&L’s, create business plans and financial recommendations to stores to enhance profitability
- Frequently required to stand, walk, sit, talk, and hear
- Occasionally required to use hands to finger, handle, or feel objects; reach with hands and arms; climb or balance, stoop, kneel, crouch, or crawl
10
Experience For Area Manager Prairies Resume
- Write speeches and articles for publication that conform to the prescribed style and format
- Frequently required to travel to assigned Signature Flight Support locations
- Manages a group of Dealer Operations Managers (DOM) and Fixed Operations Managers (FOM) to achieve all new vehicle wholesale, retail, parts and accessory sales objectives, including commercial, for an assigned group of districts
- In addition, promotes and supports all customer satisfaction and sales enhancing programs such as CPO and rental programs that drive customer loyalty and longer term results
- Promotes DOM/FOM coordination to maximize area’s and region’s sales
List of Typical Skills For a Manager, Area Resume
1
Skills For Area General Manager Resume
- Excellent communication skills including information sharing, active listening, brevity and persuasiveness
- Strong interpersonal skills with emphasis on negotiating, collaborating and conflict resolution
- Strong Leadership skills in managing a team and developing leaders in the assigned hotels
- Demonstrated math, reading, and writing skills to reconcile sales, prepare reports, and read technical manuals are necessary
- Excellent communication skills -- written, verbal, relaying information
- Respond effectively to changing demands. P &L accountability and/or contract-managed service experience is desirable
2
Skills For Area Manager, Åfjord Resume
- Strong communication skills: oral, written, presentation, and influencing
- Strong presentation skills -- ability to present to all levels in the company
- Strong analytical skills; metrics oriented
- Effective leadership/motivation, organization skills
- Adopting, executing and coaching Customer Centric Selling Skills
- Writing skills – ability to write clearly and succinctly, to adapt writing style to match the audience, and develop proposals
- Strong financial background. Experience with P&L and managing a budget, growing sales and margins
3
Skills For Area Manager North FL, GA, TN Resume
- Strong financial background. Experience with P&Ls and managing a budget, growing sales and margins
- Strong financial background. Experience with P&Ls/Fee managing a budget, growing sales and margins
- Strong financial background. Experience with P&Ls / Fee managing a budget, growing sales and margins
- Strong financial acumen, experience writing and managing budgets
- Strong overall operational understanding and experience of food service operations in a healthcare setting
- A strong background in operating complex hotels, Multi-unit experience preferable
- Prior food service management experience as a Senior Level General Manager or District Manager ideally in Hospitals or Senior Living environment
4
Skills For Area Manager, ALC Texas Resume
- Have prior food service management experience as a Senior Level General Manager or District Manager ideally in Hospitals or Senior Living environment
- Strong financial and budget responsibility experience and can meet and exceed annual operating budget
- Experience in developing strong customer relationships
- Visionary skills to think "out of the box" to meet the needs of customers and clients within the contract tennets
- Polished leadership skills to lead a large progressive team of FM managers
- Polished leadership skills to lead a large progressive team of food managers
- Possess math skills to complete analysis
- Has a strong background and experience in healthcare food service management and full knowledge of regulatory requirements
5
Skills For Area Manager, Mindanao Resume
- Setting and aligning priorities and developing strategies that support a market focused vision for both locations
- Successful experience partnering with a client in championing Student Engagement and involvement / commitment to the campus and surrounding community
- Canvas competing shopping centers in the market to stay apprised of all competitive development and seek out strong short term leasing tenants
- Prior total fiscal accountability including budget forecasting
- Strong technical knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, safety systems, landscape and project management
- Success in building and sustaining effective business relationships
- Extensive experience managing diverse, dispersed and multi-disciplinary teams in a dynamic and changing environment
- Develop a strong safety culture and oversee audits, safety training, OSHA compliance, DOT regulations and drug and alcohol testing
6
Skills For Area Manager, Market Management Resume
- Experience working with unionized employees and negotiating labor contracts
- Maximize Centers' goal EBITDA through excellent financial management and accurate forecasting and reporting
- Successfully lead a team while fostering strong client and customer relationships
- A strong understanding of the market, ability to deliver superior results and maximize profit
- Related experience, including 8+ years of business development and operations management
7
Skills For Area Hses Manager Middle East & Africa Resume
- New account opening experience
- Previous experience in merchandising of assigned product area as department manager or specialist in a grocery store or commissary
- Have proven success in driving customer results
- 6 – 10 years’ experience in the Tailoring field and retail environment
- Has 5-7 years previous General Manager/Director level custodial or housekeeping experience in a hospital or healthcare environment
8
Skills For Area Manager JET Italy North Resume
- Has 3-5 years previous General Manager/Director level custodial or housekeeping experience in a hospital or healthcare environment
- Teamwork – Maintains positive and effective working relationships with others
- Regional field or dealership experience relating to Fixed Operations, Aftersales, Parts & Service
- Experience managing a P&L, ideally with customer service and safety elements
- Able to manage and execute multiple priorities, and manage multiple long-standing projects
- Experience actively involved in HSES management, with track record in delivery of HSES improvement programs
9
Skills For Area Manager, Tailings Resume
- Innovation and concept focused with strong attention to detail
- Proven track record to manage costs with ability to manage multiple operations
- Currently in a leadership capacity with experience in hard and soft facilities management
- Currently in a leadership capacity with experience in large volume food operations background
- Handling the department operations and financials including on-site patient services and café, physician’s dining and catering services
- Developing and coaching direct reports including Sales Managers and Customer Service Managers
- Building on existing and developing profitable new relationships with customers
10
Skills For Area Manager Prairies Resume
- Tracking area and Customer Service Center results, defining trends, and anticipating impacts
- Reading financial statements for the area, analyzing them, and developing action plans to meet or exceed financial targets
- Ensuring General Managers have coaching plans and coaching notes for the members of the Customer Service Center staff
- Performing competitors analysis and preparation of recommendations for increasing market share
- Meeting (or exceeding) Sodexo standards of operations (Gold Check)
List of Typical Responsibilities For a Manager, Area Resume
1
Responsibilities For Area General Manager Resume
- Strong interpersonal/leadership skills, professional, caring behavior toward both guests and team members
- Good leadership – coach and inspire the team to utilize the CCS skills, grow the business, develop the key suppliers’ relationship and long term strategy
- Develop relationships with local store managers – build and cultivate relationships to effectively manage sales and traffic
- Polished presentation skills, multi-faceted thinker, and innovator
- Management experience with demonstrated ability to coach and improve performance
- Excellent time management and ability to prioritize and to meet commitments
- General management experience in a high level operations role or an equivalent combination of education and experience
- Have strong financial acumen, P&L experience is helpful
2
Responsibilities For Area Manager, Åfjord Resume
- Able to handle multiple competing tasks and priorities and work with minimal supervision
- Experience managing sales and/or operations leaders
- Proven ability to work in collaboration with local and Aboriginal communities in delivering cultural and environmental outcomes
- Experience in APP
- Has working knowledge and hands on experience in all functional areas of location. Can step into any position to replace local staff
- Manufacturing Industry Experience
- Experience working with outside vendors and subcontractors
- Ownership of talent acquisition, management and development to ensure a skilled and engaged front line management team
3
Responsibilities For Area Manager North FL, GA, TN Resume
- Operate a CMMS for all work orders
- GM experience at a full service property
- Through direct or indirect oversight, lead a team of customer service professionals that enhance the shopping experience for guests to the properties
- Strong proficiency in MS Office (excel, word, power point), Adobe Writer, Visio, MS Project, basic windows environment and internet business application usage
- Management experience in a retail or production environment required
- Experience in daily operations, business management, sales and finance is required
- Experience in a sales leadership role (ex. Sales Manager, General Manager, Area Sales Manager, VP of Sales)
- Corrugated box experience
4
Responsibilities For Area Manager, ALC Texas Resume
- Mid to senior level operations leadership experience
- "Guest first" service approach. Demonstrated guest service
- Have strong financial acumen
- Develop and maintain strong client and customer relationships
- Posses strong hospitality
- Have good food knowledge
- Managing to business performance metrics and achieving plan goals on a monthly, quarterly and annual basis
5
Responsibilities For Area Manager, Mindanao Resume
- Finding and capturing opportunities to innovate and profitably grow
- Serving as a member of the Commercial Leadership team in meetings and working on projects across the territory
- Verifying that General Managers understand the value of a consistent implementation process
- Ensuring positive labor relations with all employees to include any union representations within the area
- Coordinating with operations and other capabilities to achieve business goals
6
Responsibilities For Area Manager, Market Management Resume
- Motivating leaders at both sites to achieve goals
- Ensuring compliance with applicable governmental regulations, GP standards and practices
- Creating an environment where a highly motivated, engaged team of Sales professionals thrive
- Reporting on the basis of KPI's attached to the agent’s network and the channel address
- Becoming a trusted adviser and member of the accounts leadership team
- Developing relationships with NEC’s customers base and ensuring General Managers have significant customer relationships throughout their area
- Ensuring Customer Service Centers meet or exceed safety goals and safety audit compliance
- Ensuring General Managers know how to read relevant financial statements and can develop appropriate improvement plans
7
Responsibilities For Area Hses Manager Middle East & Africa Resume
- Seek opportunities to drive incremental revenue through Cart Leasing, Kiosk Leasing, Vending and other sales opportunities
- Ensure tenant lease provisions are being followed while communicating any issues to leasing and regional management
- Assist Regional and Corporate Leasing representatives in securing short term and long term tenant leases and renewals
- Job pressure of continually developing new creative ideas and dealing with multiple locations exists
- Managing the work of others; ability to evaluate work and develop employees to improve performance, both formally and in the moment coaching
- Hire, build and motivate a great team, including performance management, training, development and recognition
- Coordinate and oversee the implementation of business initiatives, providing coaching and guidance to locations and functions staff
- Cultivates a store alterations team that understands their contribution to customer service thru Fitting and Tailoring techniques
8
Responsibilities For Area Manager JET Italy North Resume
- Responsible for the developing and training of the Alteration Staff
- Implementation of strategies to grow the sales revenue and the profitability of the business according to the company goals
- Partnership with Vice President - Field Support to achieve targets in market share, pricing, productivity and efficiency
- Responsible for the administration and processing of all payables
- Ensure that specialty leasing renewals notices are communicated in a timely manner
- Positively represent Simon Property Group to joint partnerships and investors including property tours, development of presentations and support information
- Recruit, develop, motivate and retain a high performing property teams
- Executes strategic plan by implementing short and long-term goals that align with the scope of service, mission and values
- Monitors operations by visiting the units to plan projects, implement new processes and technology, and to ensure sufficient unit resources
9
Responsibilities For Area Manager, Tailings Resume
- Ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary
- Able to work retail hours including overtime, weekends and holidays at any store assigned by management
- Creative and flexible in attitude and style to adapt in a rapidly changing, environment
- Problem solver – ability to identify problems and bring issues to resolution proactively
- Lead multiple branch sales and operations activities, including fleet management
- Ensure outstanding customer service, productivity and profitability
10
Responsibilities For Area Manager Prairies Resume
- Monitor location and function performance using available tools
- Has the ability to bring positive changes through innovation and an entrepreneur spirit
- Provide leadership and guidance to the area management team
- Financial Management: Oversee development of detailed annual financial plan
- Assist in the recruitment and hiring of the most qualified managers, key holders and staff to meet the stores’ needs. Ensure proper hiring tools and training are utilized
- Empower teams to solve problems that affect the store’s service, efficiency, and productivity
- To provide HSES support for the Group Assurance audit process
- Contribute to cross functional Expedia business initiatives; provide input to LPS central Biz Dev teams through initiation and planning stages to proactively anticipate market impact and shape up optimized roll out plans
- Continuously improve collaboration with other internal functions, within LPS (e.g. GSO) and across Expedia
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