Manager Business Analyst Resume Sample
Rosetta Fahey
78768 Loren Camp,
Detroit,
MI
+1 (555) 389 0370
Work Experience
Manager Business Analyst
05/2016
-
PRESENT
Los Angeles, CA
- Identify improvement opportunities and develop creative solutions that optimize sales operations
- Provide analytics support for management to gain insight and drive business planning based on data and statistical methods
- Work closely with sales directors to improve analytical tools
- Develop periodical performance monitoring dashboards, reports and metrics
- Drive project milestones from concept through project closure
- Analyze and balance risk/reward considerations for identified solutions (e.g., options analysis)
- Ensure that all stakeholders are fully informed of new/updated solutions, and identify/escalate any issues communicated by stakeholders
Programme Manager\business Analyst
06/2011
-
11/2015
Los Angeles, CA
- Conduct and/or support testing activities, as appropriate
- Adhere to established systems development standards/requirements
- Be a self starter, creative, results oriented, highly organized and highly motivated individual with very good analytical skills who can apply their knowledge to resolve complex business problems
- Have strong interpersonal and communication skills, both oral and written, in order to effectively work with clients and members of a project team in across multiple disciplines and in international offices with varying cultural and language differences
- Have a very good understanding of the project methodologies used within the Bank
- Have broad knowledge of financial instruments, financial markets best practices, current regulatory requirements, back office processes, bank systems and applications
- Possess a good understanding of current EDP practices, systems development techniques, including requirements gathering and documenting and testing methodologies, real-time analytical and formal modeling tools, and keep current with rapidly changing technology
Manager Business Analyst
10/2006
-
05/2011
Detroit, MI
- Experience in preparing product launch business cases / investment plans
- Demonstrated business processes development and/or experience preferably in omni-channel distribution platform
- Understanding of various project management methodologies practices and tools
- Dedicated, good team player, high level of flexibility, hands-on delivery, result oriented and self-motivated
- Work with people at all levels and effective communicator
- Coordinates all projects the Content Solutions team undertakes to maintain, upgrade or replace content management tools and platforms for Intel Security’s Global Technical Publications organization
- Periodic weekend On call Coverage L1-KW1
- Establish and maintain effective working relationships across contributing teams, various Lines of Business’s, senior technology management, business management, program sponsors, vendors, and business clients
Education
Strayer University - Virginia Beach Campus
2001 - 2006
Bachelor's Degree in Business
Professional Skills
- Working knowledge and experience of: Service Excellence, Risk Management, Business Case Development, Resource oversight, Project Management, Stakeholder management, Managing in a Matrix Environment, Meeting Management
- High planning and time management skills; ability to prioritize effectively in a fast-paced, complex and global environment
- Excellent time management skills and proven ability delivering in a dynamic and entrepreneurial environment
- Strong team leadership skills and people management experience
- Experience prioritising competing demands from stakeholders with ability to get buy-in, resolve conflicts and establish priorities
- Demonstrated skill and experience dealing with multiple vendors in the creation/review of end to end solutions
- Excellent analytical, organizational, and multi-tasking skills
How to write Manager Business Analyst Resume
Manager Business Analyst role is responsible for analytical, leadership, software, business, marketing, retail, finance, credit, training, integration.
To write great resume for manager business analyst job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager Business Analyst Resume
The section contact information is important in your manager business analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager Business Analyst Resume
The section work experience is an essential part of your manager business analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager business analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager business analyst position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager Business Analyst resume experience can include:
- Ensure serialization deployments comply with the J&J serialization enterprise architecture document, and also comply with J&J policies and procedures for product serialization. Build/Leverage the Johnson & Johnson’s enterprise serialization IT backbone capabilities, based on SAP-AII/OER/ATTP systems
- Prioritization & Time Management Skills
- Strong problem identification skills and creativity to develop new, innovative solutions
- Strong quantitative and analytical writing and communication skills
- Communicating effectively with internal teams and external clients to deliver client’s requirement
- First-class leadership and influencing skills and expertise managing a Product Marketing team
Education on a Manager Business Analyst Resume
Make sure to make education a priority on your manager business analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager business analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager Business Analyst Resume
When listing skills on your manager business analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager business analyst skills:
- Strong skills in setting, communicating, implementing and achieving business objectives and goals through the direct management of others
- Strong IT skills across all applications, particularly excel to advanced knowledge level
- Strong communication skills (both written and verbal) with the ability to communicate across various levels of an organization
- Outstanding communication skills, both in person and in writing. Ability to express technical concepts to non-technical people
- Demonstrated experience creating and maintaining queries using SQL, existing reports using Business Objects, or SAS programming language
- Demonstrated experience in process mapping, business requirements analysis and documentation, data mapping and test planning
List of Typical Experience For a Manager Business Analyst Resume
1
Experience For Manager, Business Analyst Resume
- Broad experience in planning projects, managing time, resources, priorities and meeting goals
- A strong knowledge of conceptual data modelling, UML modelling, data flows, data analysis and data processing
- Experience managing a portfolio of products and/or projects and driving projects from inception through delivery
- Actively participate in business development activities, creating strong working relationships with clients
- Ten years of progressive business analysis experience; preferably within a professional services firm or similar environment
- Identify issues, structure problems and generate actionable recommendations using formal problem-solving frameworks and critical thinking
- Production of analyses and reports (including the writing of queries) required to run the company's direct ship operations
- Perform data extraction and create specialized reporting systems using tools such as SAS, Access and Excel
- Manage the performance complex analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability
2
Experience For Change Manager / Business Analyst Resume
- Manage stakeholder expectations and understanding of the implications of changes to existing applications, systems, and/or processes
- Develop test plans, perform quality assurance testing and assist in user acceptance testing
- Participate in ongoing training and development in order to provide direction and support to the team
- Assist in the planning and the target state design of the operating model
- An understanding of current requirements elicitation, analysis, specification, and verification, and the ability to apply
- Proficient working knowledge in Excel
- Maintain control over the daily operations of the Company, which includes, without limitation, overseeing sales, account payable and receivable
- Manage complex business requirements and analyze existing business processes and their alignment with current systems or proposed solutions
- Own messaging, creation and delivery of presentations for various communications
3
Experience For Senior Manager, Business Analyst Resume
- Manage the team’s progress on various report requests, projects, and testing to ensure quality and deadlines are met
- Complete User manual/guide for Business requirements and systems Sọan thảo tài liệu hướng dẫn sử dụng hệ thống ứng dụng theo các yêu cầu
- Acquire and maintain up to date knowledge of backlogs & developments within Expedia’s brand as well as other White Label Products
- Exceptional grasp of business strategy and technical concepts
- Shown ability to lead in a matrix environment
- Quickly learn and understand the capabilities and limitations of technology
4
Experience For Senior Manager Business Analyst Resume
- Proficient in Systems application
- Work collaboratively between departments
- Provide ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues and communicating the resolution of issues to the business community
- Produce accurate weekly rate of sale summary for UK & Ireland accounts including European Key Accounts
- Analyse the weekly sales data for selected accounts to enable Sales to report back to the business each week with recommendations, highlighting market trends
- Produce monthly category overview for selected accounts
- Support relevant account managers to identify risks or opportunities to the order book at category/article level due to current sell out trends and highlight to Sales for quick decision making
- Support Sales teams with ad hoc queries relating to sell out data, internal sales forecasting and category plans
5
Experience For Technical Product Manager / Business Analyst Resume
- Evolve the roles and responsibilities of the team, working closely with key stakeholders to define the business priorities, in line with internal and external factors
- Have a clear understanding of our Trade investment policies for each of our customers who provide sell out data
- Present key topics at Commercial Team Meetings in line with an agreed schedule and business requirements
- Be actively interested in wider business topics to help development and purpose of the role and the team, specifically supporting forecasts at cluster sales level
- Identify key areas of sell through concerns at category or account level and highlight to the commercial team for further action/discussion
- Accountable for the production of zone level category sales reports, when required by the business
- Drive discussions and collaboration between all analysts across the UK & Ireland and North, in order to implement best practice and ensure alignment where possible
- Support Western Europe to drive alignment and create one common best in class, analytical reporting toolbox across Western Europe
- Key contact for all systems relating to rate of sale data such as SPS, EDI, Microstrategy and work with customers, IT and external providers with the key objective to improve the quality, accuracy and transparency of the rate of sale information issued to the business
6
Experience For Manager, Business Analyst, Greater China Resume
- Work with Merchandising and Sales to define and continually review the allocations process to support decision making
- Key contact and support to the London Analyst
- Ensure all Sales Planning responsibilities relating to replenishment models such as ‘never out of stock’, are adhered to and the processes are evolved in line with Western Europe guidance
- Have access to SAP, MSTR, SPS and any other retailers systems
- Reconciliation of carrier (UPS, FedEx & USPS) invoices to ensure charges match activity
- Providing sales and marketing expertise, including collaborating and contributing in developing sales and marketing plans for the Company’s products and inventory and ensure subsequent execution of any such sales and marketing plans
- Analytical rigor and excellent attention to detail
- Lead the integration and communication among applications, databases, and technology platforms on a business and technological level
7
Experience For Manager, Business Analyst IV&V Resume
- Lead business process analyses and business needs/requirements elicitation in an effort to align information technology with business initiatives
- Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing complaints and resolving problems
- Strong organization/project planning, time management, change management across multiple functional groups and departments, and delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity
- Work with project teams as a business analyst eliciting, defining, analyzing and documenting requirements to help ensure solutions effectively meet the specified business needs
- Plan, manage and deliver multiple platform and knowledge projects of varying duration for the Global Collaboration and Knowledge (C&K) organization
- Liaise with appropriate on and offshore resources to understand the business processes and requirements relevant to each project in order to drive a successful outcome
8
Experience For General Manager / Business Analyst Resume
- Lead project activities, including defining scope, milestones, and deliverables in order to translate desired business benefits into clear and achievable project objectives
- Experience of budget planning and management
- Develop, control and maintain required documents as designated by the C&K PMO
- Oversee communications to relevant stakeholders
- Strong influencing and stakeholder management skills with the ability to quickly establish relationships with stakeholders, individuals, and groups at any level
- Collaborate with colleagues within the Business, BEaRS as well as other technical groups across the Firm in the design and implementation of solutions to meet project goals
- Review and monitor supervisory components of systems and tools with tool owners Prioritize business needs and work to develop requirements for implementation
9
Experience For Product Manager / Business Analyst Resume
- Assist with user testing, training
- Gather requirements to create new and/or update existing processes and/or reporting and/or tool scenarios/models
- Create and maintain review documentation
- Act as a thought partner with BEaRS and business users
- Leading and facilitating requirements gathering workshops and discussions with IT and various corporate business stakeholders (including Treasury, Compliance, Accounting, etc.)
- Conduct Enterprise Analysis activities such as defining the business need in the context of specific project, prioritizing related initiatives and working with senior stakeholders to make decisions on how to address them
- Document solution scope including objectives, added value and benefit expectations
10
Experience For Associate Manager, Business Analyst Resume
- Communicate requirements to technology and DNS technical teams while managing changes to the requirements
- Comprehend the business objectives, challenges, strategic direction and technologies by working with stakeholders and technical resources
- Proficiency with Microsoft Office products including: Excel, Word, PowerPoint, Project
- Identify and evaluate process pain points including root cause analysis and impact assessments
- Collaborate across QMA, partnering with various departments, to generate solutions to business issues
List of Typical Skills For a Manager Business Analyst Resume
1
Skills For Manager, Business Analyst Resume
- Strong project management skills, and ability to manage multiple priorities
- Strong Analytical and Interpretation skills; ability to work in an ambiguous environment
- Strong organizational skills with the ability to coordinate many shared services and a wide range of global business and IT
- Strong analytical skills with orientation to details
- Experience working with both business and operations teams with deep experience on existing systems and data sources
2
Skills For Change Manager / Business Analyst Resume
- Engage in process mapping and design to outline the project solution and effectively represent to client
- Provide team direction and ensure workloads are being managed effectively
- Software skills; Microsoft Office (Word, Excel, PowerPoint), Visio (or equivalent mapping process software)
- Strong leader with proven ability to influence others
- Work independently and to effectively manage and execute multiple initiatives concurrently
- Strong background with proven ability to deliver on large complex projects that are highly interfaced
- Demonstrable project management and organizational skills
- Strong project delivery experience across large scale, complex, matrixed organizations
- Elicit, gather, document, negotiate, and communicate requirements effectively
3
Skills For Senior Manager, Business Analyst Resume
- Experience in gathering requirements, designing, testing and implementing using Software Development Life Cycle
- Experience working with running SMS capabilities and programs in a large organization
- Skilled in working with cross-functional teams to affect collaboration, resolution of issues and community building across multiple functions
- Experience developing insights across various areas of customer-related data: financial, product, and marketing
- At least 4 working years with BA role for Life Insurance and experienced in setting up products
- Identify and prioritise with key business partners, such as Merchandising and Brand Activation, the tracking of significant campaigns or new product launches
4
Skills For Senior Manager Business Analyst Resume
- Map overall service delivery process with an eye to the user experience and identify opportunities for enabling technologies and optimizing
- Experience with business analysis processes and modeling techniques, including Relationship Maps, Process Maps, Context Diagrams and Use Case Diagrams
- Leadership experience defining requirements and solutions through the production of Business Requirements and review of System Requirements
- Experience supporting large and complex automated systems
- Experience in leading Business Analysts functions
- Experience developing Python applications in a production environment
- Experience working within a Healthcare industry
- Experience communicating with cross-functional levels within an organization
5
Skills For Technical Product Manager / Business Analyst Resume
- Identify opportunities to enhance the end to end lending experience based on partner, client, rep and advisor feedback
- Solid technical background with an understanding of software development and web technologies and trends
- Experience with emerging technologies, Android/iOS, Java, and J2EE, cloud architectures, security and/or any other service-oriented architecture
- Partner with project manager to prioritize work, meeting deadlines, and the completion of deliverables on time
- Experience working with complex project schedules and ability to interpret results
- Prioritise and manage multiple deliverables
- Excellent communication and executive presence to connect at CXO level
6
Skills For Manager, Business Analyst, Greater China Resume
- Build strong relationships around the businesses, to work and align with key stakeholders
- Prioritise workload of self and wider team
- Technical Product Manager/Business Analysis experience
- Hands-on experience as business analyst and with system design and analysis on large complex projects that are highly interfaced
- Demonstrated ability to adapt to new technology
- Develop and execute test plans/cases to validate that application changes meet technical specifications
- Knowledge and past experience in Transit and or Public Transportation domains
7
Skills For Manager, Business Analyst IV&V Resume
- Significant and demonstrable industry experience in product management, preferably in B2C e-commerce
- Analytical rigour and excellent attention to detail
- Ensure the team validate, produce and analyse the relevant weekly rate of sale reports for their selected accounts, in a timely manner
- Broad relevant work experience in a consulting firm or other client-facing role
- Solid practical industry expertise in investment banking, capital markets or energy trading
- Experience leading process improvement, comparative analysis and change management projects using a variety of formalized tools and methodologies
- Min 3-5 years of compliance and/or supervision experience in industry
8
Skills For General Manager / Business Analyst Resume
- Broad experience with trading and risk management technologies, operations and processes
- Strong understanding of and ability to create financial models and business cases
- Experience in business operations, financial operations or process design
- Package and present solution options in a clear and effective manner to a diverse set of stakeholders
- Thinks critically and creates analyses to identify key priorities for new country launches
- Maintain highest ethical standards; demonstrate practicality, integrity, promotes diversity and a culture of inclusion
- Demonstrated ability to collaborate well with management in a complex and matrix environment within an organization, and globally
- Distribute, monitor, and prioritize the workload to ensure the company / department goals are met
- Interviewing, hiring, onboarding, training and evaluations of Business Analyst staff
9
Skills For Product Manager / Business Analyst Resume
- Working knowledge of enterprise modelling suites such as MagicDraw, Sparx Enterprise Architect
- Understanding of Business Process Management services industry and Genpact service offerings
- Having a technology-functional back ground
- Willing to do night shifts
- Understanding of relational database models with the ability to write SQL queries
- Understanding of workflow based logic and conceptualize it as an automated solution
- Working knowledge of HTML5 and Java script
- Understanding drivers, impacts, and key influences on business P&L dynamics and productivity
10
Skills For Associate Manager, Business Analyst Resume
- Partnering with the product team to create key performance indicators and new methodologies for measurement
- Translating data into actionable insights for the stakeholders
- Leading and mentoring junior and mid-level business analysts on larger projects that demand multiple BAs
- Limited but not exclusive to release planning, sprint planning and estimating, backlog grooming, and demos to business stakeholders
- Knowledge of existing and emerging regulation within the Centralized Risk Platform (CRP) and Risk Warehouse (RWH) TFRM (Trading Floor Risk Management) LOBs
- Partner with Vendor Relations, Direct Floral Inventory, Procurement, Merchandising and Planning on identifying areas of opportunity for improvement
List of Typical Responsibilities For a Manager Business Analyst Resume
1
Responsibilities For Manager, Business Analyst Resume
- Work effectively independently and within a collaborative team
- Leverage various teams’ and stakeholders’ skills to expand coverage and domain capabilities
- Experience creating presentations in Microsoft PowerPoint and conducting presentations to the Senior Management team
- Consultative mindset and problem solving experience
- Good understanding of Business Process Management services industry and service offerings
- Work experience, preferably in financial institutions, or relevant discipline
- Experience with front end web-development, user interface work
- Demonstrated advanced knowledge with MS Office products (Outlook, Word, Excel, PowerPoint, OneNote, SharePoint, Visio)
2
Responsibilities For Change Manager / Business Analyst Resume
- Experience as a Business/Financial Analyst, BI Engineer or Systems Analyst preferably in an internet-based company with large, complex data sources
- Experience in database management to support limited clusters for the organization
- Experience with Interactive Intelligent CIC Suite, or other Interactive Voice Response (IVR) systems
- Deliver data-driven insights and produce recommendations to support strategic direction and business prioritization
- Lead cross-product initiatives to increase efficiency and improve the client experience
3
Responsibilities For Senior Manager, Business Analyst Resume
- Demonstrate advanced analysis techniques to identify risks and develop mitigation strategies
- Strong ability to translate technical details and convey to business partners
- Project and/or programme management experience in digital
- Experience with relevant tools (Jira, GitHub, 10k feet, Trello etc)
- Liaise with our business partners to define scope and priority for the various strategic projects within the Bank
- Partner with the business in creating business cases that support process re-engineering efforts and verification of successful outcome achievement
- Knowledge of database querying and running SoapUI tests
4
Responsibilities For Senior Manager Business Analyst Resume
- Comfortable operating in detail as well as taking a high level view
- Knowledge of database querying and running SOAP UI tests
- Initiate and manage business process reviews and workflow changes, working with the business users, vendors and IT when applicable
- Become a subject matter expert on the distribution and client reporting platforms
- Partner on the development of overall capability strategy, helping drive the entire vision and delivery of new capabilities
- Develop presentations that explain, in a business friendly way, the work being planned and completed, along with the strategic business value
- Act as a resource to the staff regarding questions or issues as they arise
- Provide ongoing feedback to individuals and team
- Automate reporting for weekly business metrics, identify areas of opportunity to automate and scale ad-hoc analyses
5
Responsibilities For Technical Product Manager / Business Analyst Resume
- Understand broad project planning requirements; lay out a project plan with direction from appropriate business area stakeholders, as necessary
- Support multiple work streams and assist in meeting stated goals
- Sets realistic and practical goals and milestones and is able to think-through and articulate strategies for achieving these goals
- Drive the definition, requirements, and implementation of process reporting metrics
- Structure and lead analytics and strategy-development efforts to inform the Bank Lending product roadmap
- Perform regular and ad hoc quantitative analyses across and within Bank Lending product teams, as required by specific projects
6
Responsibilities For Manager, Business Analyst, Greater China Resume
- Identify and ensure tracking of key metrics
- Represent BA practice, team contribution, and lead ongoing team development opportunities
- Are ALWAYS thinking about the customer!
- Coordinate user acceptance testing or assists unit testers so that requirements are satisfied
- Assimilate learning from different external and internal interactions to then drive to action
- Travel within Montreal, Ottawa, Halifax and Toronto corridors on occasion; travel depending on project needs
- Identify and understand business problems and the impact of proposed solutions on the operations of the organization
7
Responsibilities For Manager, Business Analyst IV&V Resume
- Capture and review impacted business processes, working with business stakeholders to identify and make business process improvements that result in cost savings, quality improvements, increased efficiencies, reduced risk, and shorter cycle times
- Manage requirements traceability throughout the systems development lifecycle
- Facilitate cost and effort estimation sessions with developers and third-party solution providers
- Manage tracks of work in accordance with projected timelines, budgets and quality standards
- Be an active participant within a community that provides thought leadership, project support artifacts and analytical concepts for use within the practice
8
Responsibilities For General Manager / Business Analyst Resume
- Facilitate discussions with business process owners, technology members and third party vendors or consultants as needed
- Identify and document potential technology solution deficiencies
- Prepare documentation, presentations, charts, tables, diagrams, and conduct reviews for scope, business justification and requirements including use cases, design documents, prototypes, and business rules
- Capacity to work independently and as part of a team with the ability to communicate across various levels
- Provide leadership across the practice to business and technology professionals
- Function as a liaison between the business and technical areas
9
Responsibilities For Product Manager / Business Analyst Resume
- Work closely with stakeholders to identify areas where technical functionality and business processes can be made more efficient
- Identify and cultivate relationships with key stakeholders across a diverse range of functions and seniority
- Collaborate across technology, business, and vendor stakeholders to align on functional business requirements, making sure the needs are clearly defined, communicated, and delivered at or above stakeholder expectation
- Perform stakeholder and client research
- Proactively identify and remove obstacles or barriers to get projects across the finish line
- Self-starter who is analytical, organized, process and detail oriented
10
Responsibilities For Associate Manager, Business Analyst Resume
- Coordinate and manage small and medium scale projects to completion with minimal Management assistance
- Apply Business Analysis concepts and SDLC methodologies to enhancements and initiatives for internal and external customers
- Support day-to-day business issues, ad hoc requests and client specific tasks
- In partnership with business owners gather business requirements to support process improvements and implementations of a key capabilities
- Understand industry and market place for capabilities
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