Manager, Communication Resume Sample
Franz Cartwright
191 Angus Mews,
Detroit,
MI
+1 (555) 588 6793
Work Experience
Manager Communication
02/2018
-
PRESENT
Philadelphia, PA
- Increasing employee’s self-esteem as part of J&J
- Excel in managing professionals directly or in a matrix environment where staff is embedded with the internal teams that they support. While the staff formally reports to the functional Communications Manager, they take daily guidance for their work assignments from their customer teams
- Partner with Customer Managers of matrixed staff to provide employee recruitment, selection, training, performance assessment, career and professional development guidance, salary, recognition, and any corrective or disciplinary actions
- Proactively reach out and create effective working relationships with the management peers they support
- Partner with market and IT teams, to define in detail the key functionalities to be added your product’s backlog, assuring the delivery of those functionalities together with the IT team
- Together with markets and consumer engagement team members, define a set of best practices and lessons learned in the life-cycle communications domain to ensure the wide spread of knowledge across the team
- Define a consistent and streamlined approach towards continuously improving costs, quality & speed associated with all roll-out related processes
- Build up and spread a solid foundation of knowledge within the team focused on key learnings around which campaigns & functionalities are live in which countries
Manager, Communication
06/2013
-
09/2017
Boston, MA
- Manage & Actively listen to market and Business Units needs in terms of process improvements
- Drive a regular communication cadence within consumer engagement product teams
- Together with markets and consumer engagement team members, define a set of best practices and lessons learned in roll-out to ensure the wide spread of knowledge across the team
- Expertise in delivering and managing scalable digital marketing campaigns, direct marketing, advertising, media, public relations, web, trade shows, and/or product/information collateral
- Sound business and financial acumen; passion for crunching numbers and improving ROI
- Provide senior communications counsel to SVP and EVP Sales on priority projects with high potential to affect RBC’s reputation & brand, employee engagement and client loyalty
- Provide direction on communication approach, resourcing and governance model for large projects; emphasize alignment of communications with leadership actions (manage the say/do gap)
Senior Manager Communication
10/2008
-
12/2012
Philadelphia, PA
- Accountable for communications leadership, strategic direction and appropriate approvals to ensure effective development and implementation of communication support to complex transformation initiatives, including development of tools and tactics
- Work with key RBC partners (e.g. Corporate Communications, HR, Organizational Effectiveness) to identify and address potential reputational risks, ensuring alignment of communication messaging & implementation between primary internal & external audiences (e.g. employees, clients)
- Living the leadership example of TD’s Leadership Profile; value speed and agility, respects different views, and acts decisively
- Tell our story on J&J efforts in terms of Diversity & Inclusion, Women’s Leadership and Work-Life-Balance to attract good talents
- Amplify J&J’s CSR initiatives leveraging media engagement strategy
- Drive Diversity & Inclusion, Women’s Leadership and Work-Life-Balance with HR team to retain our talents
- Define Celgene external communication strategy in line with the company’s value proposition
Education
Upper Iowa University
2004 - 2008
Bachelor's Degree in Communications
Professional Skills
- Experience in progressive communications focused roles Functional capabilities, particularly requires strong English and German writing skills
- Strong business acumen, excellent verbal communication skills
- Strong research, writing, editing and interaction skills, perform well under pressure and be a team player
- Strategic, as well as tactical thinker with strong communication and management skills and ability to work in a diverse and ever-changing environment
- Superior interpersonal skills - need to work effectively with individuals across the Bank as well as external parties at all levels
- Strong organizational skills with the ability to coordinate multiple projects and tasks simultaneously
- Strong communication skills- written, oral and presentation
How to write Manager, Communication Resume
Manager, Communication role is responsible for communications, english, languages, german, reporting, finance, training, integration, security, design.
To write great resume for manager, communication job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Communication Resume
The section contact information is important in your manager, communication resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Communication Resume
The section work experience is an essential part of your manager, communication resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, communication responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, communication position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Communication resume experience can include:
- + Excellent oral, written, planning, customer service, and interpersonal skills
- + Demonstrated ability to deliver results, effectively manage people, and guide multidisciplinary teams
- + Demonstrated managerial skills: development and execution of a strategic vision
- + Five years of experience managing teams; including experience managing projects, organizations, or product development
- Demonstrated management experience in leading broad-based and successful communication programs
- Demonstrated experience managing communication programs and business relationships
Education on a Manager, Communication Resume
Make sure to make education a priority on your manager, communication resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, communication experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Communication Resume
When listing skills on your manager, communication resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, communication skills:
- + Ability to interact effectively with all levels of internal and external customers, including the ability to build and manage effective working relationships
- Highly effective communicator, with proven experience providing counsel to senior leaders
- Drive an aggressive annual revenue and signing(s) target while accurately forecasting revenue and effectively managing a sales funnel and overall results
- Demonstrated experience with top-tier media relations
- Proven ability to manage priorities and activities with minimal guidance
- Willingness to learn - incredible spectrum of substantive and skills-based opportunities to learn
List of Typical Experience For a Manager, Communication Resume
1
Experience For Manager Communication Resume
- Excellent organizational, prioritization, and attention to detail
- + Experience in recruiting, hiring, and developing/mentoring new personnel
- Strong knowledge of branch sales routines relating to New Account Opening
- Lead the alignment of storytelling content with corporate priorities across various teams and functions
- + Experience in technical writing or communication field
- Demonstrates business maturity and integrity, especially when privy to sensitive and confidential information
- Proven ability to ‘manage up’ and escalate matters that have impact broader than their assigned hospital
- + Demonstrated ability to successfully manage and complete multiple programs and projects
- + Demonstrated knowledge in organization roles
2
Experience For Manager, Communication & Marketing Resume
- + Knowledge and demonstrated characteristics of Sandia's Full Spectrum Leadership model
- Coordinate media outreach and support communications tactics in regional industry conferences, working closely with marketing managers and project teams
- Analysis of the competitive landscape, market and sector monitoring according to directives
- Provide ongoing strategic counsel to the corporate communications leadership team
- Identify, develop and produce high-quality, informative and interesting corporate (video) content for social media and social Intranet
- Establish trust and enduring relationships with key business stakeholders
- Manage the evolution of a product within digital consumer communication area
- Partner with the IT organization to assure on a sprint basis the product increments happen in a timely manner and with the appropriate quality
3
Experience For Senior Manager Communication Resume
- Clearly define the requirements/user stories to assure that the IT team is able to technically devise a solution that is then delivered once it’s prioritized
- Define KPIs and consistently measure the value being added by the different product functionalities being delivered, and use those to drive fact based conversations to prioritize the highest value adding functionalities
- Serves as the dedicated, highly available and accessible single point of contact for CAM Design Engineers, CAM, ATS and PCS Application Engineering, Network Engineering, ASI Integration Specialist and on site project personnel
- Ensure that plans and messages are aligned with Accenture’s and the CMT operating group’s business strategy, reinforce brand positioning and are delivered effectively to external audiences
- Develop creative direction and manage development, including management of outside design firms and coordination with brand
- Leads a team of marketing and communications professionals, coaching and directing their performance in accordance with the team’s high standards for excellence in client service
- Develop and implement the communications plan within the agreed budget
- Work closely with the communication managers in HARMAN Automotive Audio and Connected Services divisions to conceive of and implement joint promotions and media stories highlighting the Company’s end-to-end automotive solutions
4
Experience For Strategic Engagement Manager, Communication Resume
- Secondary point of contact for divisional media inquiries
- Proactively identify opportunities to promote HARMAN’s corporate story by developing relationships with electronic and print media in key European regions
- Monitor competitive and environmental media activity and provide timely advice to the Senior Director, Connected Car and SVP Public Affairs. Monitor and analyze media coverage for accuracy and alignment with HARMAN’s key messages and communications objectives
- Identify strategic speaking forums for Connected Car executives and managers in the region
- Works with Corporate Communications and regional HR to elevate Connected Car “stars” in their outreach efforts through targeted media profiles and commentary
- Identifies and prepares entries for award programs focusing on technical innovation and opportunities to recognize key personnel to elevate HARMAN profile in the community and the industry
- Prepares articles, news stories, blog posts, news releases and other communications content , ensuring proper research, compiling and maintenance of information
- In association with other Harman departments, develop and deliver a Social Media strategy designed to extend our brand and generate positive responses in our chosen markets and targeted social influencers
- Develop and produce communications collateral including fact sheets, brochures, and other regional , presentations etc for internal executives as well as external audiences
5
Experience For Associate Manager, Communication Resume
- Develop and implement regional communications strategies for product launches and OEM technology launches working closely with Engineering, Sales and Product Management
- Experience developing and effectively implementing a multiyear communications plan reflecting divisional and regional needs of this multinational organization
- Direct and manage the day-to-day activities and priorities of a media relations agency
- Make recommendations to strategy and tactics to achieve annual individual and group targets
- Serve as an regional member of the Company’s crisis communications team
- Experience developing and delivering a strategic communications framework, integrating and aligning communications programs and projects to ensure consistency of messaging, appropriate timing and appropriate linkages with all relevant stakeholders
- Highly developed project management and organizational skills; detailoriented, selfdirected and able to manage multiple projects, meet deadlines and respond to changing priorities
6
Experience For Associate Project Manager, Communication Resume
- Define and continuous improvement of the overall communication strategy for the DCX program for internal communication as well as communication to the dealer network
- Business level skills in English (company language); other European languages are an advantage
- Run survey of awareness of program and continuously monitor effectiveness of communication
- Work experience in multinational industrial companies in a cross-cultural, matrix oriented environment
- Inventory of all communication channels and leveraging of new, digital ways of communicating the program
- Ensure liaising & cooperating with local communication teams
7
Experience For Project Manager, Communication Resume
- Identify stakeholders and recipients of communication
- Close alignment with change management and program management of program as well as executive stakeholders
- Follow up closely both project status and project stakeholders to determine, where necessary, unforeseen communication needs and proactive support tailoring communication measures for the PMO
- Previous experience in communication within a project environment in a multinational organization
- Experience with communication software
- Partner closely with Corporate Communications to ensure consistent messaging and compliance with corporate branding
- Provide regular updates in program management on communication measures and status
8
Experience For Manager Communication Channel & Roll-out Resume
- Organization of communication events
- Familiar with change management implications of communication
- Familiarity with modern & digital ways of communication
- Ability for webpage communication (SharePoint)
- Lead internal communications and support external communications for the Saputo Dairy Foods USA, LLC division
- Plan Company meetings and develop presentation content to effectively communicate business objectives and initiatives (e.g., quarterly employee meetings, biennial global convention, annual sales and operations conference, mid-year reviews)
- Compose and edit internal communication, promotion and employee materials
9
Experience For Marketing Manager Communication Media & Technology Resume
- Partner and support Corporate Communications, manage media relations for the Division, field media inquiries, recommend and draft responses within established communication guidelines
- Lead development and launch of new Division website
- Provide communications support to special circumstances response team in the event of a recall or crisis scenario (press release, key messaging, Q&A, media relations)
- Demonstrated Media Relations / Spokesperson training and/or certification required
- Coordinate with 3rd party vendors, identify opportunities and recommends changes to maximize vendor effectiveness and reduce costs
- Support national non-profit partnership efforts and community outreach programs
10
Experience For Senior, IT Manager, Communication & Planning Resume
- Monitor Company and industry news and inform appropriate parties
- Develop presentations and speeches for the President and other executives as needed
- Coordinate with IT to update Company Sharepoint sites and email groups as a point of broad communication distribution
- Prepare and edit various communications e.g. intranet articles, business correspondence and videos
- Identifies opportunities to develop and implement new practices to achieve business objectives
- Support and apply Saputo Values and Code of Ethics
List of Typical Skills For a Manager, Communication Resume
1
Skills For Manager Communication Resume
- Min. 3 years professional experience in multi-national business environment (1+year experience in consumer engagement)
- Working knowledge of fundamental brand principles and how to manage the experience and identity of a brand
- Demonstrated writing and editing excellence
- To complement your proven track record in a similar role, tertiary qualifications in marketing, business or communication or related discipline are required
- Proven organizational awareness - know which team or contact to engage to manage issues
- Self motivated and demonstrates a thirst for knowledge
- Identify, validate and drive new GBS opportunities
- Hands-on experience with CRM / Consumer engagement programs, from either an end-user perspective or a development perspective
- Work closely with marketing and communication leadership at the system and regional level to coordinate messaging and positioning across audiences
2
Skills For Manager, Communication & Marketing Resume
- Support strategic planning and success tracking
- Demonstration of working with executive leadership supporting communications plans
- Lead strategy and management of communication distribution mediums ensuring maximum coverage and impact across Finance
- Comfort with working in partnership, as well as autonomously with times of minimal local support
- Learn project management software and systems to track development of marketing materials
- Perform extensive prospecting within a set of accounts across Canada
- Analytical mindset that loves decomposing highly complex challenges into structured & workable elements
- Upload current copy of Resume and answer job screening questionnaire by close of business (5:00 pm CST) on 07/30/2018
3
Skills For Senior Manager Communication Resume
- A clear understanding of the media landscape
- Provide strategic communication planning, development and execution to assure success of major initiatives
- Keep leadership informed on key issues affecting the organization and prepare resources to communicate about issues internally
- Reinforce, enhance and grow the organizational voice and narrative of Providence St. Joseph Health through consistent, proactive communication sharing
- Provide ongoing strategic communication counsel and support
- Ensure alignment of organizational and region/ministry messaging and communication programs
4
Skills For Strategic Engagement Manager, Communication Resume
- Manage, monitor and improve the delivery of information and messaging to caregivers and other audiences
- Drive high impact organizational communications that motivate, energize, engage and align Asia Pacific-based pharmaceuticals employees
- Act as a strategic business partner and provide ongoing senior-level communication counsel to the Company Group Chairman and our regional leaders to support them in engaging with our employees and with external audiences, as required
- Ongoing, proactive and thoughtful assessment of internal communication needs and channels, creative application of industry / business knowledge and trends, and cross-functional partnering to develop meaningful employee communication strategies for the Asia Pacific business
- Proven track record of providing proactive communications leadership in a highly matrixed organization with broad visibility
5
Skills For Associate Manager, Communication Resume
- Top level communications professional, motivator and leader
- Able to work with and manage multiple stakeholders
- Financial acumen and research/analysis skills - able to absorb a steady stream of information (financial and non-financial) and effectively summarize key issues or concerns
- Integrity & discretion - have significant access to sensitive information about the Bank, strategy, results, and key issues being addressed
- Manage the operational processes needed to successfully roll-out consumer engagement campaigns and functionalities
- Partner with the IT organization & vendors to assure smooth delivery/roll-out
- Partner with the required digital brand commerce & market teams to assure that the right deliverables are in place to enable the roll-out
- Continuously devise ways to improve the roll-out process
- Create bespoke public relations plans for marquee reports and special projects
6
Skills For Associate Project Manager, Communication Resume
- Own, develop and execute on communication recommendations, strategies, and plans for Finance Innovation strategic work at the Enterprise level and project level
- Develop communications materials including but not limited to: memo's, blogs, videos, presentations, placemats, infographics and interviews
- Lead and collaborate with teams to map impacts of Finance Innovation initiatives to reduce stakeholder impact risks and to identify employee facing communication collision points
- Liase, review and provide guidance to multiple project teams to ensure consistent messaging about Finance Innovation across the enterprise
- Lead/collaborate with key partners of Finance to ensure messages are incorporated into broader communications strategies as required
- Design, implement and lead a an effective communications interaction and governance model scalable across the enterprise with a large number of partners and stakeholders
7
Skills For Project Manager, Communication Resume
- Proactively recommend communication tactics to support clear understanding, engagement and sustainable enterprise transformation
- Responsible for feedback mechanisms and developing key metrics regarding communication consumption, effectiveness and colleague and client impacts of changes implemented and incorporating into future improvements
- Demonstrated ability to liaise with Executives and team members, ensuring accountabilities are met within set timelines
- Own the Finance Innovation Connections site including building out strategies, plans and content to post on a monthly basis
- Oversight responsibilities on Communication Messaging on Finance projects including strategic, regulatory and currency projects
- Has worked with many mediums of communications including managing websites, use of applications such as Prezzi, and paper based materials
- Proactively communicate with stakeholders during all phase of a communication campaign’s lifecycle
8
Skills For Manager Communication Channel & Roll-out Resume
- Advanced knowledge of Microsoft Office (PowerPoint, Excel)
- Work closely with Business Unit GM to assist with communications to the sales organization and employee community
- Lead the development of multi-touch communication campaigns that drive and accelerate pipeline, account acquisition and penetration
- Work collaboratively with internal teams and external agencies to structure messaging and campaigns for business alignment and communicate the plan to gain support
- Work cross-functionally to develop best practices and promote consistency across BSNA
- Build a deep knowledge of market, customers and competitors to guide overall strategy and segmentation approach in communication campaigns
9
Skills For Marketing Manager Communication Media & Technology Resume
- Collaborates with sales team, creative team, strategic team, and market analyst to develop and maintain robust communication strategies
- Manage projects and relationships with agencies, vendors and contractors
- Continuously increase knowledge of marketing best practices and help us improve day-to-day activities. Demonstrate communication leadership to the BSNA organization
- Strategic partner for Fire within the BSNA organization
- Experience in internal or external communications, change management and/or project management, digital communications capabilities highly regarded
- Proven performer with 5+ years of experience in internal and external communications in a company or public relations agency with a proven track record of success
- Experience in issues management, including experience dealing with national and local media, trade and social media or professional / trade and third-party organizations
10
Skills For Senior, IT Manager, Communication & Planning Resume
- Proven global expertise and good perspective on the Communications, Media & Technology industries
- Strong focus on delivering results with attention to details, deadlines, stakeholders’ interests and budget
- Experience in a communication role
- Strong discernment and ability to understand/navigate a matrixed organization in order to access appropriate expertise
- Proven project management capability- can see projects from ideation through development and into implementation
List of Typical Responsibilities For a Manager, Communication Resume
1
Responsibilities For Manager Communication Resume
- Further develop moving images strategy for DB Schenker to increase awareness and commitment of employees for organizational changes on a corporate level
- Prepare and draft messages, scripts and presentations for senior executives regarding communication topics
- Proficiency with digital communications media and Microsoft Office Suite
- Work collaboratively with all departments and management levels within the company
- Understand and add value to Saputo Dairy Foods’ business
2
Responsibilities For Manager, Communication & Marketing Resume
- Travel is minimal, but some travel required
- Support strategy, planning and execution for communication plans and programs, major organizational campaigns and initiatives related to public relations, reputation management, organizational communication, social media and executive communication
- Support and enhance the quality of all communication tools and channels to ensure communication is delivered consistently and proactively to all caregivers
- Support measurable improvement in caregiver engagement, based on established standards
- Ensure the organizational voice and narrative, and Mission, Vision and Values of PSJH, including the culture and charisma of our founding congregations, are present in all communication efforts
- Reinforce and strengthen our identity as a Catholic health care ministry
3
Responsibilities For Senior Manager Communication Resume
- Work closely with mission integration to ensure communications are reflective of our Catholic identity and our Mission, Vision and Values
- Perform to budget and sustainability goals
- Work collaboratively across a diverse, matrixed marketing and communication team to ensure messaging and programs are delivered quickly, consistently and powerfully across multiple channels and locations
- Apply business strategy to develop communications solutions that directly impact corporate reputation, drive thought leadership and deliver desired results
- Provide program guidance for the enterprise content strategy in collaboration with various teams and functions
- Lead the direction of emotive stories coupled with rich media elements such as photography, photo-journalistic slide shows, video, infographics and other visual elements as appropriate to enhance the FedEx reputation across the globe
- Lead execution and curation of owned web properties including About.FedEx.com, the FedEx Blog, FedEx Global Newsroom, and IamFedEx.com as well as other owned channels and publications
4
Responsibilities For Strategic Engagement Manager, Communication Resume
- Work directly with other corporate communications teams to identify content areas with high external media appeal, or those that support additional, specific reputational strategies and create strong content for external audiences
- Monitor corporate storytelling trends and translate into FedEx strategy as appropriate
- Identify technology applications and evolution to stay at the forefront of compelling content development and delivery
- Prepare and manage budgets to achieve objectives
- Willingness to travel about 40-50%
- Evaluation of business-relevant trends for technical and economic feasibility in consultation with specialist departments
- Summary of the results and presentation of the relevant points
5
Responsibilities For Associate Manager, Communication Resume
- Elaboration of content proposals and coordination with the respective authority
- After individual specifications, specify individual tasks and individual steps for the assigned area of responsibility
- Supervise the implementation of the defined tasks, propose corrective measures; if necessary, coordinate with the respective authority and initiate their implementation
- Develop and evaluate integrated communications strategies and initiatives for social media in harmony with the overall communication strategy and goals and align them with Marketing and HR
- Ensure that organizational initiatives and projects are successfully communicated to em-ployees and stakeholders via social media and social intranet
6
Responsibilities For Associate Project Manager, Communication Resume
- Ensure that internal communications messages are consistent across social formats
- Brainstorm and collaborate with different stakeholders for new ideas and strategies in the fields of digital communications
- Develop strategies for social media formats to better transport content and reach target groups
- Develop and produce videos to support communication measures for social media and social intranet
- A great package of additional benefits such as flexible working time, allowance for public transportation, language courses, employee discounts on our HARMAN products (JBL, AKG; HARMAN Kardon) and much more
7
Responsibilities For Project Manager, Communication Resume
- Experience in healthcare communication
- (organization-wide) and support the organizations’ Mission, vision, strategic direction and annual goals
- Support the planning and production of internal communication to key stakeholders to build trust and promote awareness and understanding of Providence’s Mission, vision, values, strategies and accomplishments
- Support highly collaborative relationships across all Providence region-based communication team to ensure strategies and messages are aligned and coordinated
- Support the development and maintenance of overall communication strategy and results
- Lead/support account management activities
8
Responsibilities For Manager Communication Channel & Roll-out Resume
- Be accountable for total customer satisfaction, market share, GBS profit and revenue within the client base, and act as the GBS interface with focus accounts
- Be accountable for the success of selling GBS engagements involving multi-functional teams, leading and/or participating in several opportunities at the same time
- Maintain a positive, keen attitude and a competitive drive
- Knowledge of process optimization methodologies (LEAN, 6Sigma, etc…)
- Language: French is an asset
- + Active US DOE Q security clearance and ability to obtain and maintain a Sensitive Compartmented Information (SCI) clearance
- + Knowledge of company policies and procedures
9
Responsibilities For Marketing Manager Communication Media & Technology Resume
- + Ability to work with sensitive information and classified matter
- + Ability to model behaviors that reflect Sandia's core values
- + Expertise and competencies appropriate to Center 3600 and the customer?s organization
- + Ability to mentor and lead the organization on tasks, goals and objectives
- + Knowledge of Sandia's safety and security rules and guidelines
- Strategic and entrepreneurial mindset
- Travel as required 20% annually
10
Responsibilities For Senior, IT Manager, Communication & Planning Resume
- A logical thinker
- PFP / CFP
- Oversee, manage and measure effectiveness of key communication projects and initiatives, including employee/caregiver communication, executive communication, public relations, media relations, issues/crisis management, thought leadership and social media/influencer strategies to promote and enhance the reputation of PSJH and our family of organizations
- Identify, research, and present on opportunities for BSNA communications including but not limited to, strategic business partners and third-party vendors and build a strategy to communicate corporate goals to all audiences. Develop strategy and an integrated communications plan to drive expectations and impact revenue goals of the sales organization
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