Manager, Inside Sales Resume Sample
Graham Gorczany
92304 Mosciski Falls,
Dallas,
TX
+1 (555) 980 0235
Work Experience
Manager, Inside Sales
06/2017
-
PRESENT
Chicago, IL
- Has a working knowledge of Pearson’s products & services
- Embrace a culture of continuous sales effectiveness improvement,
- Work with counterparts within the Sales organization to ensure consistent strategies across the system and deep understanding of marketplace dynamics
- Meeting or exceeding assigned sales objectives on a monthly, quarterly and annual basis growing revenue, share and profitability
- Developing an annual business plan updated on a quarterly basis including plans by direct report, product, geography and action plans to capitalize on new opportunities
- Developing and managing sales funnel (personal and team) to analyze and manage pipeline activity and monitor sales activity against assigned quotas
- Maintaining accumulated forecast for the region for regular review
- Providing leadership, coaching and direction to their team
- Attracting, engaging and retaining top performers
Manager Inside Sales
05/2013
-
02/2017
Dallas, TX
- Ongoing coordination with all Open Text teams (solutions, marketing, engineering, operations, legal, sales and finance) to identify opportunities and ensure alignment of department objectives
- Serves as a subject matter expert or advisor on selected customer product sales and handles issues escalated by team members, including TO’s as necessary
- Facilitates strategic planning and sales pipeline planning to maximize sales and revenue and maximize the potential of team’s territory
- Experience in software sales and or media sales
- Month’s work experience using Windows-based PCs, Microsoft Office, CRM (SFDC)
- Valid driver’s license, good driving record, reliable transportation
- Excellent Communications skills verbally and written
Account Manager, Inside Sales
05/2008
-
11/2012
Boston, MA
- Development and implementation of a sales strategy for the newly created Inside Sales team. To include selection of team members, training, and development of staff’s sales skills to create and convert pipelines. Sets and manages overall goals and direction for the team
- Hire, develop and manage the North America inside sales representatives who are responsible for prospecting, building a pipeline, and closing business with prospective clients
- Plan and prioritize team’s sales activities and prospecting to achieve sales targets
- Drive the business planning process
- Report on progress against the business plan
- Accurately forecast and deliver on revenue commitments
- Collaborate with multiple departments to facilitate new programs, messages, campaigns, and offerings
- Assist with sales efforts, as needed
- Experience strategically planning, forecasting and managing a sales region
Education
Globe University / Minnesota School of Business
2004 - 2008
Bachelor's Degree in Business Administration
Professional Skills
- Commercial negotiation skills to include experience/skills in reviewing and negotiating T&C's of contracts
- Effective at managing time, organization skills, and proven ability at planning and prioritizing
- Demonstrate the ability to work autonomously with above average skills in self learning, prioritization, and time management
- Manage multiple priorities and prioritize effectively ; demonstrate an ability to cope with a complex and changing environment
- Excellent organizational skills and experience working with various databases
- Excellent English and French communication skills, both written and verbal, as well as experience making presentations to large and small groups
- Manage multiple priorities and prioritize effectively; demonstrate an ability to cope with a complex and changing environment
How to write Manager, Inside Sales Resume
Manager, Inside Sales role is responsible for analytical, leadership, presentation, organizational, interpersonal, planning, customer, business, communications, microsoft.
To write great resume for manager, inside sales job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Inside Sales Resume
The section contact information is important in your manager, inside sales resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Inside Sales Resume
The section work experience is an essential part of your manager, inside sales resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, inside sales responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, inside sales position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Inside Sales resume experience can include:
- Experience managing a Sales team with proven success leading teams to over achieve quarterly and annual quotas or equivalent mentoring experience
- Proven prospecting/cold-calling experience (B-2-B Cold Calling, Collections, Call Centre Experience Welcome)
- Demonstrated leadership skills in managing a mid to large size sales operation is required
- Process orientation. Excellent organization skills including documentation of account status/progress/process
- Influence capabilities with a proven track record of working effectively in a complex organization
- Highly effective organizational and multi-tasking skills
Education on a Manager, Inside Sales Resume
Make sure to make education a priority on your manager, inside sales resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, inside sales experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Inside Sales Resume
When listing skills on your manager, inside sales resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, inside sales skills:
- Effectively communicate, coach, and model effective sales tactics, strategies, and closing skills
- Good verbal, written communication/presentation skills and interpersonal communication skills to communicate and interact with diverse groups of people
- Strong proven sales leadership skills
- Strong people skills and demonstrated record of success in motivation and development
- Demonstrated analytical skills and solid business acumen
- Proven sales and/or consulting ability with strong communication skills (especially telephone, but also presentation and written)
List of Typical Experience For a Manager, Inside Sales Resume
1
Experience For Manager Inside Sales Resume
- Excellent creative problem solving skills, ability to glean insights, develop a vision and make it come to life with actionable plans
- Very good written and oral communication skills in German and English are essential
- Effectively balance demands from multiple stakeholders both short term and long term priorities
- With strong time management skills and results oriented
- Demonstrated ability to influence effectively at the peer level as well as the next level in the organization, globally
- Excellent communication skills both written and verbal,
- Position requires excellent communication skills both verbal and written
- Prior experience in developing and managing internal clients and vendors
- Pro-active self-starter with analytical / problem solving skills
2
Experience For Senior Manager, Inside Sales Resume
- Strong experience in the implementation of quality processes and procedures, using company’s standard tools
- Sound decision making skills and drive to succeed
- Relevant experience or equivalent combination of education and work experience
- Interacts professional and effectively through verbal and written communication with all LL associates and customers
- Effectively overcome obstacles to reach mutual agreement
- Successful business management experience with proven sales and customer service success
- Experience with SaaS and prior business development and software sales required
- Work experience, with a preference for sales experience and management
3
Experience For Account Manager, Inside Sales Resume
- Strong successful business leader with proven ability to influence & impact the business
- Advanced risk, crisis and conflict management skills
- Effectively negotiate solutions, values, and prices within company guidelines and deliver optimum business solutions to clients
- Effectively communicate with others; ability to speak, understand and write English required
- Experienced in dealing with county sales & marketing managers with regards to reporting, setting targets, sales & marketing activities, etc
- Proven success in selling and closing customers, creating value, and managing a pipeline
- Experience in inside sales, leading and managing others, strategic planning
- Oversee personnel strategies including hiring, training, career development and evaluation of a team of experienced sales professionals
- Proven business-minded orientation with a genuine interest in learning, understanding and supplying to the strategic direction of the business
4
Experience For Account Manager Inside Sales Resume
- Establish and maintaining cooperative working relationships with others. ? Providing excellent customer service with both internal and external customers
- Experience in growing metalworking or manufacturing business
- Proven track record of success in building relationships, presenting and influencing c-suite level customers
- Sales Managers with previous experience of managing multi-lingual sales teams with remit across multiple territories, including managing through Manager
- Proven success meeting and/or exceeding sales targets
5
Experience For Sales Manager, Inside Sales Resume
- Have experience managing Inside Sales lead generating teams
- Works with Corporate pricing, sales and marketing to develop effective strategy to drive sales and retention efforts across all market areas
- Formulate and recommend policies and objectives to ensure the most effective operation of sales activities including required training
- Cultivate a solid working relationship with our vendor, creating an environment of shared trust and innovation
- Leading Sales Teams with a preference towards that experience leading large teams and with multiple leaders
6
Experience For Senior Manager Inside Sales Resume
- Develop and maintain an effective sales organization through ongoing selection and training of qualified sales professionals
- Previous experience of managing teams covering multi regional territories
- Experience seeking out decision makers & speaking with C-level executives
- Experience in leading a fast-growing department
- Proven understanding of lead generation and sales closing techniques
- Experience partnering across functions to lead new initiatives in service to delivering business results
- Proven reporting and account planning abilities
- Three or more years experience managing technology sales teams focusing on Enterprise segment
7
Experience For Account Manager / Inside Sales Resume
- Excellent track record in driving consistent revenue outcomes and overachieving against aggressive sales and retention targets
- Proven ability to change performance through coaching and modeling sales and retention behaviors that help to understand the needs of small businesses
- Experience of managing sales and marketing led campaigns through SFDC
- Experience in managing customer problems and seeing the problem through to resolution
- Sales Agency experience (managing/leading)
8
Experience For Manager, Inside Sales Amnisure & Quantiferon Resume
- Valid driver’s license and clean driving record in locations where driving is required
- Drive team staffing, growth and geo coverage in accordance with business growth priorities
- Effective decision making on all aspects of the business
- Plan and prioritise sales activities and customer contact towards achieving agreed business goals
- Collaborate with partners for maximum effectiveness and territory expansion in an effort to create something better
9
Experience For Manager, Inside Sales ANZ Resume
- Deep understanding of heritage Dell go to market strategies and ability to leverage them to optimize effectiveness
- Extensive and Successful experience selling in Inside Sales
- Heritage EMC storage OR Dell selling experience
- Proven track record of selling into the Data Center (Compute, Storage or Backup)
- Experience working in our channel, enterprise or commercial data center sales divisions
- Negotiate policies and implement them internally, ensuring effective communication and compliance
- Solid understanding of business ethics
10
Experience For Program Manager, Inside Sales Resume
- Develop good partnerships while driving accountability to performance
- Consultative sales experience in a technology environment selling complex solutions and/or SaaS offerings to businesses
- Awareness of the annual budget and ensures objectives are attained. Implement sales and operating strategies with a strong commitment to customer service
- Increase profitability levels for customers by speaking to Average Order Value, consolidation of orders
- Qualify customers on an annual basis validating data such as company size, physical location(s), # of buyers at each location, sales growth
- Partner with outside sales management and internal marketing team to set priorities related to inside sales strategy
- Work with sales enablement to design and implement the programs necessary for the Inside Sales Team to be highly effective in their selling efforts
- Experience working with 3rd party vendors and external "B2B" partners
List of Typical Skills For a Manager, Inside Sales Resume
1
Skills For Manager Inside Sales Resume
- Demonstrated ability in achieving business objectives through business planning activities, coaching and skills development
- Excellent management and leadership skills, a motivating; inspirational leader capable of instilling excitement in others
- Successful sales negotiation skills at every level within client organizations, with experience influencing and selling to the executive level decision-maker
- Strong account management skills – rapport building, discovery and closing techniques
- Proven effective at making decisions and possess good vision to lead a dynamic team toward strategic goals
2
Skills For Senior Manager, Inside Sales Resume
- The incumbent needs to have strong impact and influencing skills and understands how to execute in a dynamic environment
- Strong planning an organization skills
- Demonstrates Matrix Leaderships (leading effectively without direct line of supervision)
- Develop and retain highly skilled Inside Account Managers, while effectively integrating new hires into the team
- Strong analytical skills with ability to translate sales reports, market studies and industry reports into successful strategies
- Proven ability to work effectively with various departments and teams
3
Skills For Account Manager, Inside Sales Resume
- Energetic, professional tenacious team player with excellent verbal and written communications skills
- Energetic, self-motivated, tenacious team player with excellent verbal and written communications skills
- Proven written and verbal communication skills in English
- Excellent relationship & stakeholder management skills
- Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all Internal and External customers
- On-quota, B2B sales experience in a highly competitive market with strong preference for on demand/SaaS experience
4
Skills For Account Manager Inside Sales Resume
- Previous work experience with 2+ years' demonstrated management experience overseeing an inside sales organization including
- Energetic “team player” professional with excellent verbal and written communication skills
- Effectively coordinate multiple priorities simultaneously
- Professional presence with excellent communication and presentation skills
- Multitask, with excellent analytical skills
- Excellent social skills and the ability to build cross-functional relationships
- Relevant experience or equivalent combination of education and work experience/leadership and people management experience
- Mentoring and management of team implementing the call criteria to improve skills through coaching and evaluation
5
Skills For Sales Manager, Inside Sales Resume
- Assessing and analyzing daily, monthly and quarterly goals and communicating with inside and field sales team members to effectively meet these goals
- Successful demonstration of planning, forecasting, problem-solving, and analytical skills
- Effectively drive lead generation and campaign ROI by working closely in cross-functional setting, including the Business Unit, Field Sales and MarComm teams
- People management experience or Sales training/coaching experience in IT industry
- Demonstrated experience increasing revenue across a sales team by expanding revenue across product portfolios, preferably in a call center environment
6
Skills For Senior Manager Inside Sales Resume
- Strong experience in developing and managing client relationships
- Cold calling and prospecting skills
- Validated B2B track record in leading and directing a highly skilled, motivated, successful and results-orientated lead development team
- Ensure hiring goals are met and resource coverage is managed effectively through forward planning
- Strategic relationship-building skills that focus on the customer's critical agenda issues
- In addition to a strong mortgage and credit adjudication background, coaching and sales management experience are considered assets
- Experience including career progression and experience in sales
- Ales or related experience. Requires proven selling ability in previous job level
7
Skills For Account Manager / Inside Sales Resume
- Ales or related experience. Requires proven selling ability in previous job level
- Ales management experience, progressive sales experience selling products and services in a business-to-business environment
- Highly developed analytical, organizational, selling, and leadership skills
- Customer Centric Selling skills
- Strong experience utilizing CRM systems such as Salesorce
- Obtain the required product knowledge to effectively manage and develop your team. This includes approach, discovery, and closing best practices
- At least six years demonstrated experience managing sales teams
- Train sales staff, implement sales incentive programs and goals to increase employee performance and develop selling skills
- Upgrade sales talent through coaching on critical skills and competencies necessary to provide best-in-class performance
8
Skills For Manager, Inside Sales Amnisure & Quantiferon Resume
- 2-3 years of product inside sales experience required with proven track record of success and sales closure
- Analytical skills to interpret sales performance and market trend information
- Fluent French or German language skills
- Solid experience in a technical sales role
- Advanced in-person and written customer communication skills
- Superior presentation and facilitation skills
- Superior conflict resolution skills
- Relevant experience or an equivalent combination of education and experience
- Experience: 10 years sales experience in IT and major in Commercial / Media / Entertainment industry ( Hardware / Software / Services/Solutions)
9
Skills For Manager, Inside Sales ANZ Resume
- Relevant experience or an equivalent combination of education and experience
- Relevant experience or equivalent combination of education and work experience
- Commission-based sales experience, demonstrated professionalism with peers, subordinates, superiors and customers
- 6+years of relevant experience or equivalent combination of education and work experience
- Demonstrated experience in sales, business development and team management
- Proficiency in Microsoft Word, Excel, PowerPoint skills required
- At least two years of successful field or inside sales experience, with demonstrated ability to earn the respect of and lead others
10
Skills For Program Manager, Inside Sales Resume
- Effectively transfers leads & opportunities to the appropriate Business Development Directors (field sales)
- Analytical skills relative to sales reports, forecasts, quotas and goals
- Effectively communicate both verbally and written to executive level management both internally and within customers
- Effectively conduct needs analysis and recommend advertising solutions
- Reach targeted sales goals and performance levels by effectively guiding your team
- Project management experience with 2 years of experience leading programs/projects in complex environment that delivered measurable, significant results
- Consistently and effectively communicate with team members and sales team, as well as following up with prospects
- Inside sales experience, with basic management experience in a sales environment
- Effectively monitors, communicates and manages team productivity and accountability
List of Typical Responsibilities For a Manager, Inside Sales Resume
1
Responsibilities For Manager Inside Sales Resume
- Strong communications skills, both spoken and written
- Excellent listening and presentation skills (both written and verbal)
- Demonstrated negotiation skills in building and growing sales partnerships, customers or accounts
- Strong verbal, written, and interpersonal communication skills to communicate and interact with diverse groups of people
- Excellent communication and influence skills and the ability to build cross-functional relationships
- Strong organizational skills and the ability to work on many projects concurrently
2
Responsibilities For Senior Manager, Inside Sales Resume
- Highly effective time management skills for self and team
- Strong commercial focus, proven sucess to hit & exceed targets as a leader
- Sales management experience with proven ability to meet quota
- Ales experience and 2+ years management experience, preferably in WEUR markets
- Utilize customer service skills to troubleshoot and/or provide solutions to business transactional issues
3
Responsibilities For Account Manager, Inside Sales Resume
- Build excellent customer relationships and resolve customer issues through effective inter-departmental collaboration
- Ales experience and 2+ years management experience, preferably in NEUR markets
- Utilize sales skills to identify and maintain key relationships within accounts and partner with Nuance Sales to facilitate M&S Renewals
- Experience in dealing with County Sales & Marketing Managers with regards to reporting, setting targets, sales & marketing activities, etc
- Experience in hiring, firing, developing and coaching sales reps
- Experience coordinating activities for the team while being responsible for results, including costs, methods, and staffing
- Experience leading a quota-driven sales team with at least 3 years leading an inside sales team
4
Responsibilities For Account Manager Inside Sales Resume
- Experience meeting and exceeding sales numbers
- Experience establishing and meeting call and activity metrics
- Demonstrated basic understanding of financial concepts and relationship building
- At least two years’ experience in IT selling to end-user customers or distributors
- Demonstrated comfort in initiating contact with unknown individuals to create sales solutions opportunities or address complex customer service situations
- Partner with marketing and other functional areas to prioritize and scope programs
- Demonstrated knowledge and understanding of project management principles, practices and tools. PMP certification
- Demonstrated success in consistently managing a sales team to achieve goals
5
Responsibilities For Sales Manager, Inside Sales Resume
- Proven ability to develop and produce reports from existing systems, analyze the reports, and make informed recommendations
- Experience of team management
- Demonstrates a thorough knowledge of ShoreTel’s products and solutions
- Successful inside sales and past leadership experience
- Proven record of success in Sales/Sales Management
- Additional experience in Laboratory/Capital Sales desired
- + Partner with marketingand other functional areas to prioritize and scope programs
- Experience in sales, sales management, and/or product management
- Professionalism and good judgment with a proactive attitude
6
Responsibilities For Senior Manager Inside Sales Resume
- Good corporate citizen – dynamic flow of relevant and timely information; work as a team for the most efficient use and deployment of resources
- Post secondary education, with demonstrated knowledge in GIS software and GPS technology
- Experience in Administration/coordination in a technical sales/support contract environment
- Experience in customer support coordination; preferably in a technical support environment
- Previous software or hardware sales experience
- Strong collaborator to get resourcing together in delivering own goals and building larger team understanding of customers and market
- Assist in hiring and provide onboarding support to ensure all staff demonstrates knowledge of our business model, products, and processes
7
Responsibilities For Account Manager / Inside Sales Resume
- Develop and maintain an effective sales organization through on-going selection and training of qualified sales professionals
- Strong understanding of Cision product suite and an ability to drive cross/up sell opportunities
- Recommend and implement effective sales processes and process improvements to meet the complexity of the DMS sales cycle and evolving inside sales team needs
- Deliver strong, sustainable growth for Intuit India by exceeding defined targets for subscriber and revenue growth for Quickbooks in India
- Be the voice-of-the-customer to build solid understanding of levers to improve conversion
8
Responsibilities For Manager, Inside Sales Amnisure & Quantiferon Resume
- Experience leading people and teams
- Demonstrated advanced understanding of strategic sales techniques and principles specifically in the hardware and software industry within inside sales
- Meet deadlines and organize and prioritize multiple tasks simultaneously ? Ability to supervise, coach and mentor employees
- Influences stakeholders to provide consistent and effective service in a process oriented environment
- Constantly evaluates and enhances the sales processes/procedures to improve efficiency, quality, and overall customer experience
- Strong grasp of Miller Heiman Conceptual Sales Methodology is needed to coach and train staff
- Provide performance feedback regularly; partner with Inside Account Managers to create action plans re issues and knowledge gaps; maintain effective follow-up
- Proven consistent achievement of goals through the leadership and motivation of a team
9
Responsibilities For Manager, Inside Sales ANZ Resume
- Nurture and maintain strong business relationships to ensure customer loyalty/stickiness
- Operate independently and as part of a team with an aptitude and desire to manage a sales team
- Deliver a premium customer experience to our prospects
- Proven track record of successful selling and goal attainment within an inside sales environment
- Prioritize and negotiate special projects
- Ensure that the Sales Funnel /Pipeline is challenged to validate the quality of leads and prospects
- Coach and develop sales force, located across multiple locations, and provide skill assessment evaluations to leadership
10
Responsibilities For Program Manager, Inside Sales Resume
- Demonstrate the key behaviors of a Philips leader
- Manage area inside sales team to defined metrics and use metrics to help drive rep effectiveness and accountability
- Ensure effective rollout of new process improvements to the entire sales team and cross-functional partners
- Proven ability to manage projects against deadlines
- Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications and quotations
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