Manager, Investigations Resume Sample
Work Experience
- Provides day-to-day management and leads multiple teams of experienced Investigators and Analysts that work complex and sensitive investigations involving money laundering and terrorist financing
- Performs an advisory, monitoring and educational role to support the management team in their efforts to achieve compliance with government and self-regulatory organization rules and regulations, as well as with Group and HNAH policies
- Process cases to agreed procedural standards required and within agreed service levels
- Ensure appropriate pro-active use of media and relevant websites to gather intelligence and identify ML or TF risk associated with relevant investigation subjects
- Produce a high quality case file including a comprehensive narrative and recommendation as to whether or not a STR is required
- Align operational procedures and processes with AML Program objectives to mitigate the enterprise’s exposure to money laundering risk. Provide input on the design and implementation of policies, procedures and processes utilized within Financial Intelligence
- Maintain current, detailed knowledge of anti-money laundering and anti-terrorist financing matters. Utilize in-depth understanding of BSA/AML and OFAC regulatory requirements and best practices to guide decision making in execution of enterprise-wide AML objectives
- Develop and maintain a high level of expertise in BSA, OFAC, USA PATRIOT Act and related regulations, directives and guidance
- Provide direction to Financial Intelligence and other AML staff regarding emerging issues and interpretation of regulations
- Serve as an AML subject matter expert for LE/LOBs on BSA/AML monitoring
- Identify possible enhancements to AML monitoring tools and processes and communicate them to the Financial Intelligence Manager
- Identifies gaps in the company’s policies, procedures, and training that become apparent during investigations, and participates in corrective action discussions
- Perform day to day pre-employment screening activities (inputting checks, retaining evidence, updating records)
- Manage the retention of all records for pre employment screening to ensure that records are kept and destroyed when appropriate
- Co-ordinate elements of pre-screening that rely on other business areas
- Liaise with legal and HR to obtain concurrence on decisions
- Manage vetting program requirements for executives under E-17 guidelines and conduct checks for non-executive directors at the direction of the corporate secretary
- Manage relationship with 3rd party service providers - Sterling Backcheck and First Advantage
- Use a hands on approach to identify any weakness in the program or bank policy and escalate findings to senior management
- Maintain up to date department procedures
- The Unit’s mission is to investigate matters involving potentially significant misconduct by financial advisors and employees, proactively identify potential areas of exposure within the company, and report findings and advice to senior management and appropriate firm committees
- Responsible for interviewing and selection of staff, preparing and conducting performance reviews, resolving employee issues, and partnering with Human Resources to handle disciplinary actions as needed
- Oversee day-to-day departmental activities. Set priorities, provide work direction, and monitor performance. Resolve the department's most complex problems, determining when deviation from normal operating procedures, guidelines or policies is required. Participate in the most complex investigations as required
Education
Professional Skills
- Strong Project Management skills with excellent organizational abilities and an attention to detail and prioritization
- Effective communication skills, both verbal and written, with experience working with executive level management
- Excellent influencing and executive impact skills
- Excellent interpersonal and collaborations skills dealing with all levels of employees, customers and management
- Strong interpersonal skills and the ability to influence others
- Strong computer skills, in particular Microsoft Excel
- Strong data analyzing skills
How to write Manager, Investigations Resume
Manager, Investigations role is responsible for japanese, basic, organizational, interpersonal, research, reporting, english, planning, database, security.
To write great resume for manager, investigations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Investigations Resume
The section contact information is important in your manager, investigations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Investigations Resume
The section work experience is an essential part of your manager, investigations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, investigations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, investigations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Investigations resume experience can include:
- Maintain a training program for FIU Investigators and assist in training delivery. Serve as subject-matter expert for development of broad-based TCF training pertaining to FIU Investigations. Communicate with department regularly and effectively to ensure that employees are prepared to handle all assigned responsibilities
- Oversee the development of appropriate policies and procedures for department functions. Review internal and external business line procedures on an annual basis to determine if they comply with CIP and other provisions of BSA and OFAC
- Prioritize and manage a significant caseload in a timely fashion
- Excellent with Microsoft programs including Excel, Word, Outlook and Power Point
- Establishing policies and providing guidance and direction to managers working to solve complex problems
- Assisting in the training and development of business unit case investigators and maintaining relationships with key internal and external stakeholders
Education on a Manager, Investigations Resume
Make sure to make education a priority on your manager, investigations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, investigations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Investigations Resume
When listing skills on your manager, investigations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, investigations skills:
- Proven track record as a people manager in, and ability to think strategically and effectively work across, a complex, matrixed organization
- Excellent written and oral communication skills and attention to detail are critical
- Excellent computer skills and proficiency in PowerPoint, MS Word, Excel, and Outlook
- Excellent organizational skills and ability to manage/perform multiple tasks
- Excellent follow-up and time management skills
- Analytical skills to challenge existing datasets, processes and procedures
List of Typical Experience For a Manager, Investigations Resume
Experience For Manager Investigations Resume
- Demonstrate business level written and oral English and Japanese skills
- Experience in capturing and analyzing metrics
- Experience in multiple aspects of the security discipline including, counterintelligence, information security, security investigations, etc
- Experience with Facets, iDRS, CSP, Macess, or other claims processing systems
- Manage processes to ensure effective workflow in a 24/7 environment
Experience For Manager of Investigations Resume
- Provide focused feedback loops for investigators and teams based on performance and quality data. Develop and reward strong performers
- Supporting clients investigating potential breaches of accounting or financial regulations
- Supporting forensic accounting investigations
- Supervising and coaching juniors; and
- Assisting litigation support assignments which include expert witness and valuation services
- Assisting clients with their investigations into fraud, bribery or other financial issues
Experience For Manager, Aml-sar Investigations Resume
- Monitor FIU reviews and requests for SAR supporting documentation
- Perform auditing work in the Company’s organizational and functional activities
- Proficient working knowledge of the FAR and DFAR, ITAR and NISPOM
- Cover all shifts, as assigned
- Carefully analyze factual findings in order to determine proper case disposition and follow up
- Maintain detailed case files and accurately summarize investigative findings and conclusions
- Regularly interact with colleagues in various departments across the organization to conduct investigations and implement corrective action where necessary
- Provide regular written and verbal updates to senior leadership
Experience For Investigations & Case Manager Resume
- Work cross-functionally with other DaVita compliance functions and departments to advance compliance across the organization
- Assist or lead special projects related to the investigative function, as necessary
- Review investigation practices and work product (tactics, interviews, statements and investigative narratives). Teach, coach and train LP Auditors and Management to improve work quality. Provide Director of LP with feedback related to successes and developmental opportunities for the department
- Experienced in developing, implementing and evaluating employee based Loss Prevention programs
- Manage and develop the LP Auditors to maximize potential and drive productivity and continuous improvement
- Create and maintain relationships with internal cross functional departments, other retailers, law enforcement agencies, and vendor partners to keep apprised of theft, fraud and technological trends and opportunities
- Continuously review and adjust investigations practices/procedures and technology systems to maximize their benefits
- In Loss Prevention Multi-Unit Management
Experience For Manager, Investigations & Disclosures Resume
- Expert in all aspects of Loss Prevention and Physical Security
- Able to conduct meetings to a large group
- Lead team in a Multi-location business environment
- Meet deadlines and budgets
- Work with all levels of management in multi-functional departments
- Leads the RMS CI team by ensuring CI services are extended to all RMS internal entities throughout the business and integrated with the development of corporate GSS CI objectives
- Liaison representative to federal CI, intelligence and law enforcement agencies
Experience For Manager of Special Investigations Resume
- Develops a Counterintelligence Support Plan with the Army MI, Air Force Office of Special Investigations and the Naval Criminal Investigative Service to solidify CI support and resources
- Continuously collaborates with other RTN site managers to resolve security and CI incidents to include interacting with private sector/ commercial, defense industrial base and higher education institutions on CI matters of mutual interest
- Advises the RMS security director and RMS senior leadership on CI-Security solutions, issues and matters
- Manages and coordinates investigative activities that assist in resolving CI as well as escalating threat matters inhibiting the business. Participates in crisis and consequence management programs as appropriate
- Aggregates and researches data and information, conducts CI analysis, develops awareness reports, constructs threat assessments, prepares and delivers briefings, and communicates broadly to RTN-RMS leadership and employees to influence positive security behaviors and action
- Assists in determining risks associated with facility protection and business operations and contributes in developing programs to manage risks in a cost-effective manner
Experience For Manager, FCC AML Investigations Resume
- Develops and conducts pre and post-briefs for RTN employees traveling internationally
- Proposes and coordinates CI strategies to mitigate vulnerabilities and risks affecting acquisitions, programs, contracts and business transactions. Supports new business activities integrating CI or related threat perspectives
- Advances CI aspects in the integration with RMS cyber and IT efforts including support to complex internal cyber audit and cyber intrusion investigations
- Conducts interviews, engages in fact-finding and prepares official statements and testimony as required supporting RMS-centric and RTN-wide inquiries and investigations
- Responsible for advancing CI self-inspections and customer audits to include with DSS and IC customers to ensure compliance with physical and technical standards, information systems and personnel security matters and policies
Experience For Manager, Disputes & Investigations Resume
- Experience in intelligence, counterintelligence, or criminal investigations
- Experience with investigations at the federal, state, and/or local government levels
- At least five years of managing programs, budgets and personnel
- At least 25% travel required to domestic locations across the country
- Leads investigative efforts involving eCommerce fraud, including the identification, investigation, and appropriate follow up with AP field and law enforcement partners for resolution
Experience For BSA / AML Investigations Assistant Manager Resume
- Partners with 3rd party eCommerce fraud provider and key departments to identify and suggest process improvement to reduce chargebacks and improve existing fraud rules
- Monitors and evaluates fraud prevention reports to ensure appropriate steps are taken to reduce and mitigate potential future loss, as well as contribute to new fraud prevention and reporting strategies
- Leads investigative efforts on complex theft investigations involving GRC team members, external suspects and vendors directly impacting EBITDA
- Partners with appropriate cross-functional partners to develop guidelines, reporting or other actions mitigate future loss
- Supports the design and implementation of BHP’s Investigations Framework, including methodologies and tools
Experience For Manager, Background Investigations Resume
- Draws on developments in international best practice, regulatory guidance and learnings from investigations to drive continuous improvement in the Investigations Framework
- Manages Investigation Framework training including material development, training facilitation and guidance to personnel undertaking business conduct investigations (not Significant Matters)
- Directs the investigation of Significant Matters, including
- Manage 2-3 front line managers & overall team of 25-50 investigators
- Partner with Business and Engineering teams to define roadmap for implementation of new Fraud Preventing and Risk management functionalities and prioritize feature needs for investigation tool sets
- Hire and develop top talents. Develop their skill sets to expand the team capabilities and provide growth opportunities for future Amazon leaders
- Manage a team that is triaging, investigating and resolving instances of health care fraud and/or abusive conduct
List of Typical Skills For a Manager, Investigations Resume
Skills For Manager Investigations Resume
- Excellent interpersonal skill to establish the trusted working relationship with both internal and external stakeholder
- Logical thinking and effective/influential communication skill
- Effective leadership capabilities with experience leading a large and diverse organization
- Uncompromising integrity and ethics and a demonstrated ability to deliver global security excellence
- Experience supervising, directing & training a staff of 3 or more
- Substantial experience conducting complex investigations and witness interviews, and supervising others in doing so
- Experience using Microsoft Excel in a business setting
- Experience training and coaching other team members
- Experience with working in organizations providing critical systems or operational support
Skills For Manager of Investigations Resume
- Experience with high value asset handling, compliance and auditing
- Experience supervising professional staff, including investigators
- Relevant working experience in operations management (3 years +)
- Relevant working experience in people management (3 years +)
- Relevant working experience in metric-driven performance management for the team and individuals
- Process improvement/kaizen planning and execution skill
- Experience working in a government, legal, law enforcement, investigations, health care managed care, and/or health insurance environment
Skills For Manager, Aml-sar Investigations Resume
- Experience in operating in a data center or operations environment, to include vendor management
- Unquestioned integrity and excellent judgment
- Ongoing management of multiple internal reviews / investigations and working closely with business units, product groups and other functions as required
- Assisting in the development and ongoing management of the Whistleblower program and its alignment with the investigations program
- Providing ongoing and timely analysis about investigation outcomes and trends to key stakeholders
- Understanding of higher risk customer types (i.e., MSBs, foreign nationals, professional service providers, etc.)
- Providing subject matter expertise to multidisciplinary investigations across multiple countries, regions, communities and commodities
- Coordinating work performed by external investigation contractors when needed
Skills For Investigations & Case Manager Resume
- Knowledge of SAR filing and non-filing documentation requirements
- Self-motivated and driven, having a passion for problem solving and analysis of complex issues
- Able to work with flexibility (including working hours and locations), to work and deliver under stress and tight deadlines
- Proficiency using data mining interfaces (e.g. SQL, OBIEE, etc.)
- Manage offshore pre-employment screening activities involving sanctions checks, politically exposed persons checks and other internal checks
Skills For Manager, Investigations & Disclosures Resume
- Participates in defining the audit’s scope. Completes documentation, summary of controls, audit program, working papers, and audit reports
- Work independently and in team environments, think critically, and adapt to changing regulatory environment
- Comfortable working in multi-cultural and diverse environments and geographies
- Advanced working knowledge in MS Office products (i.e. Excel, Word, PowerPoint, Outlook)
- Full (clean) UK driving licence
- Proficiency in data mining interfaces (e.g. SQL, OBIEE, etc.)
- Proficiency in Maxient (case management database software) or other similar software, including the ability to teach and train others
- Knowledge of labor law and collective bargaining, and principles of progressive discipline
- Assigned regulatory and business applicable training is completed within required deadlines
Skills For Manager of Special Investigations Resume
- Prepare monthly performance metrics, data and statistics in a meaningful and accurate way before being provided to senior management and group
- Mastery level proficiency of BSA/AML laws and regulations
- Drive/manage team performance
- Identify and implement program enhancements
- Proficiency of Fiserv FCRM surveillance software and/or case management system
- Significant experience conducting prohibited discrimination and harassment, grievance or related workplace or institutional investigations, and writing investigations reports
- Experience explaining or providing training in anti-discrimination laws, regulations, rules, and policies
Skills For Manager, FCC AML Investigations Resume
- Demonstrated experience with and commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment
- Where required, produce and manage AML Investigations (AMLi) metrics and reporting and support Sr. AMLi Managers with ad hoc queries and requests for analysis
- Investgate and process cases to agreed procedural standards required and within agreed service levels
- Conduct methodical investigations into violations of the National Industrial Security Program Operating Manual (NISPOM) to determine probability of compromise, loss or suspected loss of classified information and implement corrective actions to prevent a recurrence
- Conduct investigations capable of withstanding judicial and administrative scrutiny, into noncompliance with company policies and procedures, company ethics policies and violations of the law
Skills For Manager, Disputes & Investigations Resume
- Conduct interviews and interrogations, apply the rules of evidence, and coordinate forensic audits of company activities to determine adherence to the company’s policies, procedures, and ethics guidelines
- Investigate computer security violations, implement corrective actions, and review computer security requirements for compliance. Perform forensic audits of computers
- Oversee administration of Takeda’s Global Ethicsline, including case tracking and assignments
- Investigate allegations of potential violations of Takeda’s Code of Conduct, Compliance Policies and related policies and make decisions regarding the necessity of an investigation
- Maintain an effective system for appropriate follow-up, tracking and reporting investigations across the organization
- Responsible for coaching and supervising support staff
- Provides recommendations regarding discipline and/or corrective action in the event violations are identified
Skills For BSA / AML Investigations Assistant Manager Resume
- Lead investigations in a professional and impartial manner within corporate guidelines and industry standards
- Provides guidance and supervision to those involved in the investigations process, as well as regional and local compliance personnel
- Builds networks with functions across Takeda to gain support of investigative function, and keeps appropriate senior managers informed as to the progress of investigations
- Identifies control issues/weaknesses as they relate to an investigation and coordination of resolution and initiates corrective action where appropriate and as directed, such as modifying policies, procedures and other controls
- Support other compliance teams on an as needed basis for either project-based or operational activities that pertain to broader compliance initiatives, including training/knowledge sharing
- Compliance experience, preferably in multinationational pharmaceutical industry
- Investigatory/audit/legal experience
- Knowledge of current compliance issues facing the pharmaceutical industry, including fraud and abuse issues resulting from interactions with healthcare professionals and reimbursement by government payment programs
Skills For Manager, Background Investigations Resume
- Qualified accountant with extensive post qualified experience, preferably forensic accounting, consultancy or litigation background
- Able to analyse and synthesise information from several sources and draw coherent, well-evidenced conclusions
- A practice background but looking to advance their career in a more specialist aspect
- Capable of lateral-thinking and able to approach investigations and the resolution of problems from a number of angles
- Regularly reports out team’s performance against goals and action plans taken and drive performance based on them
- Highly numerate and good communicators, able to record their conclusions and thought processes in clear, precise and tightly written reports, and able to explain reasoning and conclusions, if challenged
- Articulate, incisive and intellectually agile
List of Typical Responsibilities For a Manager, Investigations Resume
Responsibilities For Manager Investigations Resume
- Demonstrate business level written and spoken English and Japanese skills
- Prior people management experience
- Basic Japanese communication skills
- Investigation experience
- Oversight and leadership of the counterintelligence/investigations program at all Raytheon facilities, including subsidiary locations
- Manage a team of ~15 investigators as a front line manager
- Partners with security enterprise core capability leads to understand strategic business drivers and develop solutions to ensure mission success
- Maintains active membership and participation in industry groups
Responsibilities For Manager of Investigations Resume
- Ensuring continuous communication and collaboration with Business level direct reports to facilitate the effective implementation and oversight of the NISP across the enterprise as well as compliance with, all Global Security Services policies, standards, processes, and systems
- Aggregates and researches data and information, conducts CI analysis, develops awareness reports, constructs threat assessments, prepares and delivers briefings, and communicates broadly to corporate leadership and employees to influence positive security behaviors and action
- Conduct onsite provider claim and/or clinical audits (utilizing appropriate personnel) to gather and analyze all necessary information and documents related to the investigation
- Report any illegal activities in accordance with all laws and regulations
- Advise Corporate Investigation Service senior management of fraud issues, significant control weaknesses or deficiencies and trends identified during investigations using standardized reporting in a timely manner
Responsibilities For Manager, Aml-sar Investigations Resume
- Manages all operating company-level aspects of internal investigations into alleged violations of law, regulation, the Fortive Standards of Conduct or corporate policies for all companies in the Platform
- Advises on process improvement, recommends changes to policies and as necessary establishes procedures that impact better outcomes. Responsible for defining metrics such as time to resolve/close and tracking alignment
- Possesses and develops substantial expertise in HR-related, finance and other subjects of investigations, including harassment, discrimination, conflicts of interest, proper maintenance of books and records and travel and expense reporting requirements
- Develops and executes, and supervises others in developing and executing, investigative plans to gather information (e.g., witnesses, electronic data, physical evidence) to assess the validity of allegations reported by employees and third parties
- Manages the preparation of concise written reports and summaries of findings detailing the factual outcome of an investigation utilizing approved standard work, and the formulation of recommendations on countermeasures, operational improvements and risk mitigation
- Manages the communication to concerned parties of report findings, and tracks completion of agreed upon actions; maintains and communicates periodic trend reports based on standard work
- Tracks the status of investigations and countermeasures in accordance with Fortive’s processes
- Liaises with relevant stakeholders, including HR business partners, business leaders, the Platform and Fortive compliance teams and employees resulting from investigations
- Ensures consistent interpretation and application of Fortive/company policies, concepts, and practices, related to investigations spanning all relevant subject matters
Responsibilities For Investigations & Case Manager Resume
- Builds strong partnerships with compliance, legal, HR, finance and other partners to foster trust and accountability
- Conducts training in support of compliance initiatives
- Strong managerial, decision making, planning, analytical, interpersonal, decision-making, lateral thinking, leadership, influencing, communications, interpersonal and project management skills
- Extensive knowledge of current financial crime trends and typologies
- Entry-level Esterline competencies: customer focus, ethics and values, problem solving, integrity and trust, functional/technical skills, listening, action-oriented, composure, and values diversity
- Experience in e-commerce or related industry fields
- Experience in the e-commerce or related industry fields
- Intermediate to Advanced SQL skill
- Professional experience in higher education and/or UO specific investigations and processes
Responsibilities For Manager, Investigations & Disclosures Resume
- Business-level English and Chinese language proficiency
- Conversational-level Japanese language proficiency
- Six Sigma certificate (green belt/black belt)
- Six Sigma certification (black belt / green belt)
- An intermediate level of knowledge with Local, State & Federal laws and regulations pertaining to health insurance (Medicare, Medicare Advantage, Medicare Part D, Medicaid, Tricare, Pharmacy, and/or commercial health insurance)
- Audit quality control functions, workflow evaluation
Responsibilities For Manager of Special Investigations Resume
- Proficiency with MS Office Suite and programs to include Word, Excel, Outlook
- Substantial subject matter expertise interpreting a wide range of corporate policies and procedures, including employee handbooks, travel and expense reporting, gift and entertainment policies, conflicts of interest policies and financial reporting
- Experience preparing and editing written reports and summaries of findings with supporting documentation that are fair, impartial and accord with the facts, and analyzing investigative results to determine whether the facts suggest a violation of law or policy
- Strong organizational skills, with ability to handle many complex issues simultaneously and prioritizing and effectively managing time, while managing and supervising numerous investigations
- Interact professionally and respectfully with employees and managers at all levels of the organization, including members of senior management, and operate with autonomy and limited supervision
Responsibilities For Manager, FCC AML Investigations Resume
- Attention to detail, including documentation, record-keeping, and tracking
- Process-oriented; ability to build sustainable compliance standard work and systems
- Helps ensure employees apply compliance, operational risk controls in accordance with HSBC and regulatory requirements, expectations, standards and policies; and optimize relations with regulators by addressing any issues
- Manage comprehensive background investigations of all forms of dishonest and criminal activity, whether through internal or external sources. Ensure all background investigations and hiring recommendations are in compliance with the Charter of Rights and Freedoms and all other applicable employment laws and statutes
- Experience within the mining sector
- Experience with investigations at the international, federal, state and/or local government levels
Responsibilities For Manager, Disputes & Investigations Resume
- Strong intelligence community background
- Collaborate and operate in a matrix environment
- Alternative: Combination of education and experience that equates to these requirements
- Working with Children’s Check
- Collaborate with other businesses in developing and maintaining progressive and relevant programs
- Background in finance , banking or human resources
- Makes hire (no-hire) recommendations and addresses escalations with Legal and HR
- Ensure activities comply with HSBC group standards, Canada specific standards and external regulations
Responsibilities For BSA / AML Investigations Assistant Manager Resume
- Work collaboratively with others at all levels within the organisation, to manage conflicts and conduct difficult discussions and close matters in a timely manner
- A willingness to travel locally and internationally when required
- Exemplary and unquestionable personal integrity
- Self-confidence to take a firm stand and enthusiastic persistence to resolve complex issues
- Tertiary qualifications in a Social Work, Social Science or Behavioural Science, Community Welfare or investigation related discipline and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development
- 4 – 6 year’s experience involving financial research, AML analytical software, AML investigations, law enforcement agency, regulatory agency or fraud or loss management departments within the financial industry
- Broad experience in all aspects of the security discipline including, counterintelligence, physical security, operations security, industrial security, communications security, information security, security investigations and information technology security
- Proven executive leadership, business and marketing acumen
Responsibilities For Manager, Background Investigations Resume
- Organised and have the ability to manage large volumes of information
- Explain complicated technical concepts to non-finance individuals
- Comfortable using the real-life operational and technical expertise of other professionals, working closely with them in multi-disciplinary teams to solve clients' problems
- Build and maintain effective working relationships with other members of staff, both junior and senior to them, including a willingness to coach and be coached; and
- Maintaining and strengthening operational relationships with other state and Commonwealth regulatory and investigative agencies
- Conducting complex or sensitive investigations