Manager, Network Engineering Resume Sample
Giovani Ryan
92411 Tania Dale,
New York,
NY
+1 (555) 212 0924
Work Experience
Manager, Network Engineering
08/2015
-
PRESENT
Houston, TX
- Analyzes complex business needs via interaction with leadership team,
- Examines new projects, forecasts new staffing requirements, and
- Managing the ongoing support and configuration of all elements of the company’s Security Infrastructure, including firewalls, IPS, web proxies and VPN devices
- Optimizing the performance and availability of security network and end-user infrastructures through the application of best practices such as performance monitoring, capacity planning and trend analysis and recommends improved methodologies
- Providing leadership for the architecture, engineering, deployment and support of the security network infrastructure
- Monitoring vendor interaction with company’s technology; identifies issues and provides guidance/support through to resolution. Ensures the timely delivery of required services. Maintains liaison with equipment manufacturers' and other vendors' representatives to ensure satisfactory support levels
- Assisting in the development and implementation of company’s technology strategy, including goals, priorities and policies relating to company’s information and communications management
- Recommending overall strategy for the planning, use and coordination of networking technology and services including the evaluation of current and proposed systems
Senior Manager Network Engineering
05/2011
-
02/2015
Houston, TX
- Proactively and consistently support all efforts to simplify and enhance the customer experience
- Develops a disciplined, detailed and structured team to drive a high performance culture and environment
- Work with staff to ensure that individual team metrics and goals are being met
- Ensures required reports are timely, accurate and complete
- Provides technical guidance and assistance as required for problem resolution
- Oversees the daily activities of Network Services and performs direct supervision of team members, including performance reviews, career development, and staffing
- Knows, understands and follows company policy
- Establishes positive employee relations through effective communication and ongoing support
- Knowledge and experience with Network and Element Management tools
Manager Network Engineering
06/2008
-
12/2010
Houston, TX
- Knowledge of cable, voice and data communications networks, and associated elements
- Knowledge of LAN/WAN design and operations
- Knowledge of TCP/IP and SNMP
- Knowledge of HFC networks
- Ensure required reports are timely, accurate and complete
- Identify and develop procedures to help streamline processes within Network Services
- Provide technical guidance and assistance as required for problem resolution
- Establish interfaces with Engineering, Field Services Operations, and other internal groups as necessary to ensure the timely and efficient resolution of problems
- Oversee the daily activities of Network Services and perform direct supervision of team members, including performance reviews, career development, and staffing
Education
St. Lawrence University
2004 - 2008
Engineer's Degree in Computer Science
Professional Skills
- Superior troubleshooting skills and proven experience in the past work
- Excellent analytical, communication, and documentation skills with demonstrated ability to collaborate and influence across multiple teams
- Proven leadership experience and skills at management level
- Focus on overall strategy with Strong team and relationship building skills
- Excellent customer service, decision making and analytical skills
- Demonstrated history of commitment to customer service, leadership and project planning skills
- Demonstrated relationship management skills with the ability to manage and integrate cross-functional expectations
How to write Manager, Network Engineering Resume
Manager, Network Engineering role is responsible for interpersonal, leadership, troubleshooting, communications, design, architecture, telecommunications, technical, customer, recruiting.
To write great resume for manager, network engineering job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Network Engineering Resume
The section contact information is important in your manager, network engineering resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Network Engineering Resume
The section work experience is an essential part of your manager, network engineering resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, network engineering responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, network engineering position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Network Engineering resume experience can include:
- Manage multiple projects at one time, prioritize and organize effectively, and supervise and motivate others
- Excellent negotiation and organizational skills with ability to orchestrate change through influence
- Strong customer service background. Ability to understand customer needs and manage expectations. Ability to effectively handle conflict situations
- Effectively manage the Engineering aspects of projects, including those of Professional Services providers
- Demonstrated experience solving complex problems and delivering innovative solutions
- Proven experience with Cisco and F5 products (design, implementation, monitoring, troubleshooting and remediation)
Education on a Manager, Network Engineering Resume
Make sure to make education a priority on your manager, network engineering resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, network engineering experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Network Engineering Resume
When listing skills on your manager, network engineering resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, network engineering skills:
- Experience in progressive IT roles with 5+ years of experience leading a team with direct supervisory experience
- Strong leadership qualities, with interpersonal skills suited to a dynamic, cross-functional environment
- Excellent process, communications and project management skills
- Prioritize and organize effectively and manage multiple projects at one time
- Effective communication skills with all levels of management and company personnel
- Demonstrated experience building and leading teams of technology specialists involving multiple clients, projects and systems
List of Typical Experience For a Manager, Network Engineering Resume
1
Experience For Senior Manager Network Engineering Resume
- Communicate orally and in writing in a clear and straightforward manner, communicate with all levels of management and company personnel, and maintain confidentiality
- Strong interpersonal and verbal communication skills. Ability to effectively communicate technical or abstract concepts
- Excellent organization and management skills. Ability to be decisive and take into account long and short term consequences of decisions
- Relevant work experience, including 10+ years of supporting the enterprise network environment and demonstrated 10+ years in a supervisory role
- Police compliance utilizing network to database comparison reports. Prioritize fixes and drive corrections via various peer engineering teams
- Advanced knowledge and experience with, Network and Element Management tools, company products and services including
- Delegate and prioritize team resources to efficiently maintain staffing and operational resources as needed. (E)
- Experience in the roll out of mature operations methodology enhancements to improve systems operations by using Industry Standard methodologies such as ITIL
- Advanced knowledge and experience Network and Element Management tool , as well as cable, voice and data communications networks, and associated elements-
2
Experience For Senior Manager, Network Engineering Resume
- Demonstrated leadership qualities, ability to maintain confidentiality, and knowledge of Microsoft Office
- Management experience in a 24/7 operations center
- Network Operations and/or Implementation experience
- Five to seven years of professional experience in a medium to large size organization with complex networks
- Experience with Cisco network products, and Network Management Systems is required
- Experience with Cisco VOIP products is desirable
- Experience with Unix (especially FreeBSD and Linux) is desirable
3
Experience For Manager Network Engineering Resume
- Experience with SD-WANs, Virtual Routers, AWS Virtual Private Cloud Networks
- Responsible as an organizational manager for a team of skilled network administrators
- Build up strong connections with HQ and our local partners
- Experience with load balancer solution
- Good written and verbal Chinese and English communication
- Oversees designated operations which include all DOCSIS CPE devices to ensure unparalleled customer experience
- BS in Telecommunications, Computer Science, Business or related field experience
4
Experience For Implementation Manager, Network Engineering Resume
- The proven ability to manage a team of 8 – 15 Engineers
- Experience with Cisco and/or Brocade network equipment
- Experience with Cisco and/or Aruba wireless
- Experience with Palo Alto UTM’s
- Leading the administration and maintenance of all networking equipment including Routers, Switches, Firewalls, VPN appliances and Load Balancers
- Driving innovation with an evolving set of technologies to meet the challenges of Facebook’s complex network
5
Experience For Team Manager, Network Engineering Resume
- Increasing collaboration at all levels (e.g. within and between teams, with other UIS divisions, and with our user communities)
- Varying schedules in a 24 x 7 Network Center
- Varying schedules in a 24x7 network center
- Understanding of Internet Service Provider and IDC environment and operations
- Unrelenting champion of service availability and reliability, downtime is not in your vocabulary
- Budgeting, capacity planning, change and problem management, performance and uptime monitoring
- Comfortable supervising and motivating others this includes demonstrating leadership qualities
- Managing a networking engineering team
6
Experience For Sourcing Manager, Network Engineering Resume
- Managing a networking engineering team
- Responsible for developing, revising and maintaining change scripts
- Knowledge in using personal computer and software applications (i.e. word processing, spreadsheet, etc.), and work independently
- Manage engineers to strengths, enable, unblock, and grow talent through coaching and technical mentoring
- Perform TCP/IP, routing and switching protocols - OSPF, BGP
- Work with vendors, business, and site partners in resolving service impacting issues
- Provide engineering support and direction for new or existing technologies and current operational initiatives
7
Experience For Manager, Network Engineering Network Services Resume
- Oversee the daily activities of network services and provide direct supervision to team members, including performance reviews, career development and staffing
- Oversee the daily activities of network services and perform direct supervision of team members, including performance reviews, career development and staffing
- Responsible for gathering and reporting information in follow up to events such as scheduled and unscheduled changes to the network operational environment
- Familiar with the use of a personal computer and software applications (i.e. word processing, spreadsheet, etc
- Maintain confidentiality, makedecisions and solve problems while working under pressure
- Work with others to resolve problems, handle requests or situations and an understanding of company products and services
- Initiate and drive process changes to existing policies and procedures designed to improve efficiency and customer satisfaction. (E)
- Examines new projects, forecasts new staffing requirements and reviews
- In conjunction with other IT Engineering teams, develops and maintains detailed design templates and guidelines for use in specific projects and initiatives
8
Experience For Manager Network Engineering, Corp Resume
- Develop and manage reporting metrics
- Continual self-development with regard to technology, industry, processes, and programs in order to assist the SE team in meeting the organizational goals
- Lead a global team of talented network engineers supporting Facebook's production network infrastructure
- Knowledge of the network industry including main vendors and networks
- Leads, coordinates and evaluates the work of a team of network engineers to ensure function is providing all users with prompt and accurate services
- Work with staff to ensure individual team metrics and goals are being met
9
Experience For Manager, Network Engineering Resume
- Participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links
- Prepare and maintain appropriate documentation for systems installations, maintenance, testing, upgrades, and events
- Develop, implement, and maintain policies and procedures for network engineering operations
- Make recommendations to management relative to network engineering needs and best practices
- Thorough understanding of Quality of Service in a Cisco L2/L3 environment
- Direct telecommunications or networking industry
- Knowledge of the following; IP, MPLS, Ethernet, Layer 2/3, VoIP, PBX, TDM, BGP, OSPF
- Hands on support of F5 Products including AFM, ASM, LTM and APM
10
Experience For Senior Manager Network Engineering Resume
- Responsibilities include working with geographically diverse IT Staff and network administrator team members
- Apply sound network engineering principles to set the tone and pace for the maturation of the program
- Support initiatives to improve teamwork & staff satisfaction to create a working environment which supports high performance
- Shared budget responsibilities in driving the efficient use of the department total budget
- Maintain confidentiality and make decisions and solve problems while working under pressure
- Network Security technologies including
- Advanced knowledge of DOCSIS Solutions, CCAP and other developing standards
List of Typical Skills For a Manager, Network Engineering Resume
1
Skills For Senior Manager Network Engineering Resume
- Make decisions and solve problems while working under pressure, manage multiple projects at one time including prioritizing and organize effectively
- Communicate effectively to Steward personnel (including Senior Management) using written and oral formats
- Demonstrated experience in resource and financial planning for IT teams
- Strong experience on one of the following: IOS, IOS-XR, NX-OS, Junos
- Demonstrate experience successfully managing a team of network engineers
- Good experience on one of the following: IOS, IOS-XR, NX-OS
2
Skills For Senior Manager, Network Engineering Resume
- Effectively communicate technical information, both verbal and written, to a wide range of end-users, including non-technical individuals
- Good experience on one of the following IOS/IOS-XR/NX-OS/Junos
- Experience and good knowledge in MS Express Route, SDN, Public Cloud connectivity’s,
- Demonstrated run IT as a business and user experience oriented mindset
- Demonstrated technical leadership experience of leading a medium-sized technical engineering team
3
Skills For Manager Network Engineering Resume
- Manage multiple projects and effectively lead a team
- Understanding and experience in managing vendor relationships
- Technical experience in internet and networking technologies, including knowledge of IP routing, layer 3, MPLS, peering and network HW architectures
- Experience designing or implementing the following
- Technical network experience including routing, switching, implementation and design
- Experience working with networking protocols including TCP/IP, BGP, MPLS, ISIS, etc..
- Proven track record of building and leading high performance network engineering teams
4
Skills For Implementation Manager, Network Engineering Resume
- Very strong mindset of owning the outcomes and doing it right
- Experience with IP routing protocols including BGP and OSPF, as well as related technologies such as MPLS, QoS, and VPNs
- Experience as a Network Engineer working with Routers, Switches, Firewalls, Wireless, Load-balancing Appliances, VoIP, and VPN
- Experience with troubleshooting and mitigating DDoS attacks
- Experience building and designing networks
- Experience in negotiating network contracts, developing cost models, and operational network management
- A competitive compensation package with a strong benefits package. Book discounts. Ping Pong. Community Involvement. Celebrity Sightings
5
Skills For Team Manager, Network Engineering Resume
- Hands-on experience in a similar technical role including 2+ years in a managerial role
- Experience leading a high-performance, geographically-distributed technical team
- Three years Network Engineering experience
- Experience managing VAR’s, Telecom Vendors and/or Managed Services Providers
- Experience with NetScout Monitoring Tools
- Experience managing a 24/7/365 large global footprint
- Experience with Enterprise Resource Planning software
6
Skills For Sourcing Manager, Network Engineering Resume
- Good understanding of the ITIL, ITSM principles
- Experience working in a cloud first environment
- Advanced knowledge and experience with DWDM, ROADM, and other Optical networking principles
- Experience managing voice systems PBX and IP telephony desired
- Extensive hands on experience working with Routers, Switches and firewalls
- Demonstrated ability to communicate verbally and orally and comfortable presenting to executives and customers
- Ensures effective and timely communication to management and staff during events
- B.S. in a Engineering or equivalent experience
7
Skills For Manager, Network Engineering Network Services Resume
- Good knowledge of network protocols including EIGRP / OSPF, BGP, MPLS
- Networking experience (installation, configuration and support)
- Extensive hands on experience with Juniper/Cisco Networking equipment to include layer 2/layer 3 switches, firewalls, and wireless LAN controllers
- Experience with Wireless Performance Tuning, LAN Knowledge, Network Design and Implementation
- Extensive experience with network protocols including EIGRP/OSPF, BGP, MPLS
8
Skills For Manager Network Engineering, Corp Resume
- Knowledge and experience of public and private peering
- Good understanding of Internet Service Provider and IDC environment and operations
- Optical and Planning experience
- Experienced with the following- analyze and interpret data
- Strong knowledge of LAN/WAN design and operations. TCP/IP and SNMP, and HFC networks including Video technology
- Experience with Cisco, Fortinet, and Azure technologies
- Good Knowledge on Windows server, Active Directory, Linux
- Demonstrated expertise with network technologies in cloud, enterprise, and datacenter environments
- Experience with Cisco Nexus and ACI Technologies
9
Skills For Manager, Network Engineering Resume
- Experience with infrastructure/network operations support and PBX implementation and support
- Related network experience
- Experience with Version Control Systems such as CVS
- Proven ability to influence and gain trust at business and technology executive/senior management levels in multi-culture environments
- Knowledge and experience with Network and Element Management tools, cable, voice and data communications networks, and associated elements
- Experience with tools such as Cisco Prime, Nagios and Solarwinds desired
- Experience with UNIX environment shell scripts, PERL and tools such as CVS desired
- Experience with complex Cisco WAN configurations and technology
10
Skills For Senior Manager Network Engineering Resume
- Network Operations and/or Implementation experience
- Six years of network operations and/or implementation experience
- Three years of management experience in a 24x7 operations center
- Demonstrated leadership qualities with ability to supervise and motivate others
- Six or more years of network operations and/or implementation experience
- Three or more years of management experience in a 24x7 operations center
- BA/BS or equivalent in technical or business related field with at least 10 years of relevant experience
- Proven ability to execute and manage projects from design inception to delivery
- Generally requires 6 9 years of related experience
List of Typical Responsibilities For a Manager, Network Engineering Resume
1
Responsibilities For Senior Manager Network Engineering Resume
- Use proven leadership techniques and interpersonal skills to build and maintain strong relationships
- Excellent communication skills, highly organized with the ability to grasp concepts and systems quickly
- Possesses interpersonal human-relation skills to employ tact, diplomacy and flexibility
- Experience in a large enterprise providing networking architecture, engineering and operations
- Experience it the IT networking industry
- Implement and operate the team with Agile and ITIL methodologies
2
Responsibilities For Senior Manager, Network Engineering Resume
- Demonstrates the capacity to influence, led by example and recognized as a leader of tomorrow by peers, team, and senior management
- Experience in a management or technical leadership role
- Interconnect L2 & L3 networks. Experience with Bell, Telus, Cogent, Savvis, Colt, Cogeco and Century Link; Microsoft Express routes,
- Experience in a technical role
- Management experience in a 24/7 operations center
3
Responsibilities For Manager Network Engineering Resume
- Network Operations and/or Implementation experience
- Experience with Window and Linux systems administration
- Investigating/researching new technologies including software and hardware based on operational requirements
- Mentoring and assessing performance of engineering staff
- Understanding of large scale networks including architecture and security risks
- Unrelenting champion of service availability and reliability to ensure 99.9% uptime
- Understanding of LAN, WAN, layer 2, STP, data security, ARP, TCP, BGP, OSPF, QoS, PoE, IPSec VPN, 802.11, and Network Access Controls
- Understanding of network protocols including EIGRP / OSPF, BGP, MPLS
4
Responsibilities For Implementation Manager, Network Engineering Resume
- Ensuring network solutions are compliant with Cybersecurity Policy and applicable industry regulations
- Provide standards, guidelines and direction to the engineering team in order to support projects, initiatives and activities supporting our business partners
- Work with Networking equipment manufacturers and internal Engineering teams to understand and incorporate new features and potential new products
- Leads the design, review, and implementation of strategic corporate networking initiatives including SD-WAN and network virtualization
- Leverages existing and emerging technologies to develop solutions to improve the performance of the overall Network infrastructure (i.e Beacons, IoT)
- Establishes healthy network metrics by evaluating network performance issues including availability, utilization, throughput, and latency
- Respond to and resolve live service issues including following-the-sun rotation and on-demand for severe outages
5
Responsibilities For Team Manager, Network Engineering Resume
- Work independently, keeping track of a number of continuing problems, requests, and projects
- Accountable for driving high performance and maintaining availability and compliance targets
- Keeps abreast of the cable industry and upcoming projects to determine
- Provide insightful analysis on all aspects of Spectrum Enterprise Engineering data sources
- Provide management ownership, direction, and higher level troubleshooting of operational outages and issues; to include problem management and resolution
- Ensures network engineering solutions are clearly communicated to operations and change management
6
Responsibilities For Sourcing Manager, Network Engineering Resume
- Comfortable working in a fast pace high demand work environment
- Deploy and manage complex internet facing infrastructures
- Provides networking subject matter expertise to peers, management, and other internal teams
- Owns corporate networking projects and service requests to drive completion and timely resolution
- Hands on installation, configuration, and testing of network infrastructure equipment
- Work with global technical teams and management team on optimizing network services
7
Responsibilities For Manager, Network Engineering Network Services Resume
- Provides day-to-day leadership and oversight to a team of highly-technical networking professionals
- Knowledge of WAN and Data Center Networking technologies
- Can read and write in multiple programming languages; Python, Lua, Shell
- Evaluates new and evolving technology for applicability and impact on
- Develops policies and procedures for all IT infrastructure operating environments
- Run the 24x7 on-call program to keep our networks up, running, and secure
- Exceptional ability to lead, inspire, and develop people
- Professional or Expert-level network certification (CCNP, CCIE, JNCIP, JNCIE, etc.)
- Daily network maintenance and resolution
8
Responsibilities For Manager Network Engineering, Corp Resume
- Monitor and maintain all aspects of network operations
- Propose recommended solutions to enhance or modify current network architecture
- Act as a key contributor in the recommendation, procurement, and implementation of new or upgraded solutions
- Develop plans and coordinate resources to meet operational objectives within own area. Manage budget and allocate resources accordingly
- Develop process and procedures for preventive maintenance program for all network facilities including on-call demand maintenance program for all electrical related network facility issues. Use strong functional expertise and knowledge in order to provide high-level tier 3 support to resolve operational issues
- Use in depth functional knowledge in order to assist Division Power Engineer with engineering design required to achieve financial and operational objectives
- Ensure facility safety and compliance standards are met, including Comcast standards, OHSA, municipal building codes, NEC electrical code, and fire safety codes
- Provides technical leadership and oversight towards Travelclick’s global data and voice network architecture. Monitor for uptime availability and performance to meet and exceed our business Service Level Agreements (SLA’s)
9
Responsibilities For Manager, Network Engineering Resume
- Responsible for Change Management and Incident Management for Network infrastructure
- Interface with third party vendors as liaison between client and vendor
- Lead a team of engineers to identify and reconcile non-compliant data across various systems to ensure data matches reality
- Develop, manage and maintain all non-compliance reporting and tracking specific to Spectrum Enterprise Engineering based on hardware, logical and design standards
- Work closely with peers in design engineering to drive design standards and efficiency that enable network quality/reliability for Spectrum Enterprise customers as well as efficient workflow
- Supervision of engineers responsible for data integrity, reporting and compliance including all hiring, disciplinary action, staff development, goal formulation and performance
- Interface with other organization and personnel within Charter including: equipment architecture, equipment installation, fiber design and construction, operational support, purchasing, supply chain, planning and corporate compliance
10
Responsibilities For Senior Manager Network Engineering Resume
- Provides detailed standard documents, roadmaps and direction for Engineering staff aligned with long term strategies, business input, and technology lifecycle
- Identify process gaps and work towards process improvements in order to improve overall service delivery
- Secure and report on all network subsystems
- Network Optimisation: Work with the team to enhance the network’s fitness for purpose through key asset acquisitions or builds
- Develop long term strategic vision and plans for Facebook’s network in the APAC region
- Develops and manages external relationships with Professional Services companies to ensure that implementation services are cost effective, complete and consistent with Intuit IT Networking standards and practices
- Partners with other Engineering teams to manage and continually improve the design review process to ensure designs are in compliance with Networking standards and long range goals
- Drive the Proof of Concept and Piloting of new technologies, equipment, processes and services
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