Manager, Operations Resume Sample
Richmond Nader
6420 Virgil Forks,
Detroit,
MI
+1 (555) 544 2479
Work Experience
Manager, Operations
11/2016
-
PRESENT
Phoenix, AZ
- Ensures that each employee has the tools necessary to do their job effectively. Establishes the team’s overall development objectives, through the creation of individual employee development plans. Supports and monitors employee development with a view to close performance gaps, achieve goals and develop both individual and team capabilities
- Provides a thorough orientation and training to new Operations staff, including reviewing company benefits and policies, computer issues, health, safety and building policies, administrative processes and procedures and job expectations
- Ensure orientation to new professional staff, including reviewing operational new hire package, computer and desk set-up, health & safety issues
- Ensures assigned areas are supporting relevant assigned products or line of business efficiently and efficiently
- Oversee assigned areas operational methods and identify process enhancements to increase quality, customer service, and production
- Ensure optimal staffing solutions for assigned areas
- Review and management of daily workloads
- Various other projects, research, procedure creation/review, training, etc
- Influences bottling partners to create and implement value-driven business plans and projects / programs aligned with Region’s objectives to drive QSE and workplace rights compliance and provide trademark protection
Manager.operations
04/2010
-
10/2016
New York, NY
- Involved in planning, design and implementing various initiatives, policies and procedures that help the RMS team enhance productivity, efficiency and quality of its services
- Assist with the day to day administration requests for RMS
- Establish and maintain a robust work planning and scheduling process ensuring optimum resource utilization and attainment of all related KPI’s
- Lead a staff of approximately 30 FTE’s and numerous service providers maintaining a positive and collaborative environment
- Conduct monthly site level business reviews with the client covering Safety, KPI’s, Initiatives, Supplier performance, etc
- Regional Director/ Vice President
- Ensure JLL best practices and policies are being followed
- Prepare various RFP’s needed for vendor and contractor services for the complete project
Manager, Operations
12/2004
-
12/2009
Houston, TX
- Ensure move processes are managed in accordance with the client’s and JLL policies and procedures
- Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice
- Knowledge of safety practices and all applicable safety standards for public facilities
- Responsible for project managing shows. In constant contact with client or tour managers to make sure all house needs of the show are met, addressed and resolved
- Work closely with operations team on developing policies and procedures, assisting in operations planning and cost estimates, and overseeing venue staff
- Provide oversite and management of security, usher, facilities and maintenance staff and FOH / guest relations. Oversee day of show operations at venue and work with staff to create a friendly, safe environment at all events through proper training
- Responsible for the day-to-day office administrative work including staff schedules, timekeeping, hiring, supervising and monitoring of staff performance. Assist with vendor scheduling, booking, tracking and payments. Also responsible in assisting GM in permitting and regulatory compliance as it relates to venue and Capital projects
- Ensure all events have adequate equipment and supplies to function properly. Work with GM and other members of the operations team to procure these items at the most competitive price
- Engage in venue improvements and capital projects by providing recommendations for improvements and working with GM to obtain bids, develop ROI (Return on Investment) analyses, and oversee projects to completion. Ensure venue is ready for opening and reporting any maintenance/supply needs to GM
Education
Marymount California University
1999 - 2004
Bachelor's Degree in Business
Professional Skills
- Strong leadership, motivational and influencing skills, excellent project management and communication skills
- Excellent presentation, report writing skills and customer focus skills
- Demonstrated strong PC skills including Microsoft office suite
- Demonstrated experience and skills managing a high-volume transaction environment such as eCommerce, insurance or financial services
- Strong attention to detail, excellent organizational skills, and proactive attitude
- Demonstrated ability to conceptualize and build integrated marketing plans Strong presentation / public speaking skills
- Possess strong interpersonal skills and able to work effectively in a multi cultural environment
How to write Manager, Operations Resume
Manager, Operations role is responsible for interpersonal, leadership, business, analytical, organizational, coaching, computer, customer, microsoft, organization.
To write great resume for manager, operations job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Manager, Operations Resume
The section contact information is important in your manager, operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Manager, Operations Resume
The section work experience is an essential part of your manager, operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, operations position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Manager, Operations resume experience can include:
- Application of excellent communication skills, including listening, writing, and relationship development
- Strong judgment, independent thinking, decision-making and problem solving skills
- Strong problem solving, analytical and decision-making skills
- Strong project management, analytical, collaboration, and problem solving skills
- Strong quantitative thinking and statistical data analysis skills
- Work on multiple projects and manage competing priorities effectively
Education on a Manager, Operations Resume
Make sure to make education a priority on your manager, operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Manager, Operations Resume
When listing skills on your manager, operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical manager, operations skills:
- Strong analytical skills, effective decision making, problem solving, and troubleshooting skills required
- Good oral and written communication skills. Demonstrated mechanical, administrative, analytical and problem solving skills
- Strong organizational and project management skills, with proven ability to plan and monitor projects to timely and cost effective completion
- Outstanding leadership and analytical skills as well as great communication skills, both written and verbal
- Excellent planning, prioritization, problem solving and organizational skills
- Practices excellent situational leadership, adapting personal style and approach to people that is appropriate to their skills, experience and maturity to task
List of Typical Experience For a Manager, Operations Resume
1
Experience For Manager Operations Resume
- Build the Organization: execute positive self-development, interpersonal skills, communication skills, analysis and decision making, planning and organizing
- Strong problem solving and leadership skills, proactive, forward thinking, detailed-mind and comfortable working in a fast changing company
- Experience of leading teams or mentoring colleagues essential, with the leadership and coaching skills required to develop the competencies of team members
- Relationship Skills: demonstrates conflict management, building customer and peer loyalty, analysis & decision making
- Proven success with the following behaviors: Detail orientated, organizational skills, time management, client support, and proficiency in multi-tasking
- Very strong People manager with coaching skills to support others in reaching their top level of performance
- Demonstrated leadership skills in managing and interacting with technical field service personnel
- Strong problem solving, communication, team building and people skills
2
Experience For Assistant Manager Operations Resume
- Good organization and decision making skills
- Strong computer application skills, including the utilization of mainframe, network, and PC business application software
- Extremely strong analytic, problem-solving skills and business acumen
- Able to work in a dynamic environment, managing multiple priorities and function effectively under pressure
- Strong analytical and problem solving skills. Ability to identify issues and implement solutions
- Excellent interpersonal, communication and analytical skills are desirable
- Lead through example and process managerial skills for handling group of individuals (Building/leading/training a team)
3
Experience For Regional Manager, Operations Resume
- Expert interpersonal skills with leading, coaching and mentoring capabilities
- Effectively develops departmental schedule, while optimizing staffing levels based on business volumes and demands
- Prior experience managing and developing others
- Proficient Microsoft Access skills extracting data from databases and creating queries and reports
- Proficient Microsoft Excel skills analyzing large data sets by utilizing advanced features such as pivot tables, macros, etc
- Experience working within a Union environment Experience and with working in SAP or other Enterprise software
- Experience working within a Union environment Experience with working in SAP or other Enterprise software
- Experience prioritizing defects and enhancements with business stakeholders
- Effectively communicate ideas, goals, and results to various audiences including senior management
4
Experience For Assistant Manager, Operations Resume
- Exceptional project management and influencing skills
- Prior experience in business economics (e.g. capital budgeting, economic valuations, etc.)
- Demonstrated human resources experience, with emphasis on recruiting, talent development and employee relations
- Maintain the work force team's focus on Operation's objectives by effectively communicating the vision, strategy and results of the Operation's unit
- Prior field sales and training experience required
- High use of video and instant-messaging technology to timely, effectively, and efficiently conduct business
- Demonstrated ability to manage competing tasks and priorities in order to meet deadlines
5
Experience For Associate Manager, Operations Resume
- Experience managing various aspects of natural gas compressor and pipeline operations, or equivalent operations and maintenance experience
- Superior analytical, interpersonal, communication (written, verbal, and technical), presentation, negotiation and problem-solving skills
- Related job experience including supervisory experience
- Computer skills: Supply Planning Systems (PPS,Oracle,Discoverer, SPC), and Microsoft Office
- Develop, motivate and improve direct reports, effectiveness and improvement of process and procedure resulting in a safe and effective work force
- Proven experience in the manufacturing industry in Program Management Domain
- Proficient Mainframe skills extracting data from databases
- Demonstrate experience of interacting with site, divisional or regulatory audits
6
Experience For Assistant General Manager Operations Resume
- Accounts payable experience including 3 years of leadership experience
- Computer Skills, including spreadsheet capabilities required
- Being responsible for the consolidated program plans and integration of sub-region plans for Global initiatives
- Accounting Management experience,
- Manufacturing experience, preferably in food
- Manufacturing plant experience in an operational capacity
- Establish effective partnership with local staffing resources and manage strategic store team hiring, on-boarding, on-going training
- Goal setting (defining and prioritizing specific driving objectives)
- Experience in schedule planning, crew scheduling, staff planning, ramp operations, and/or maintenance planning
7
Experience For Team Manager, Operations Resume
- Proven history of team building, attracting and retaining talent, conducting technical evaluations and resource management
- Strong knowledge of blending, filling and packaging materials, principles, and operating systems
- Accountable for overall business planning for the Regional Operations team, supporting RBC strategies and improving client and partner experience
- Demonstrates team spirit and leads by example by supporting others, offering suggestions and taking initiative and ownership of actions
- Experience working with systems infrastructure including hardware configuration, operating systems and networks
- Strong general knowledge of freight management including pricing, planning, and customer service
- Experience with Budgeting, planning, project management, and meeting goals with consistency
8
Experience For Manager, Operations Analytics Resume
- Experience in a role developing reporting and/or analyzing data
- Strong understanding of financial statement preparation, including management reporting and cash flow preparation
- Experience leading, teaching and coaching others
- Demonstrated track record of assessing, developing, and empowering talent
- Proven examples of displaying Nova values: Passionate, Caring, Respectful, Trustworthy, Collaborative and Accountable
- Uses good judgement; makes the right tradeoffs in balancing competing demands
9
Experience For Manager, Operations Team Resume
- Operating and/or engineering experience in a refinery or petrochemical facility
- ) of working experience in the Business Process Outsourcing (BPO) industry
- Ensures effective departmental communication, as well as liaising between various departments to establish proactive processes ensuring guest satisfaction
- Proven record of implementing process improvements and proficient in applying Lean approach
- Experience driving process improvement and fostering a culture based on Lean principles
10
Experience For Manager Operations Controlling Resume
- Operations supervisory experience in a petrochemical manufacturing or refining facility
- Personal Attributes: demonstrates an ability to maintain high work standards, manage work, adaptability, continuous learning, tenacity, energy, decision making
- Experience working with mainframes, scheduling software and other related technologies
- High level of familiarity of using multiple smart devices and/or laptops and/or tablets in a group function for effective training delivery
- Skilled at connecting and building rapport with students and colleagues from diverse backgrounds and cultures
- Experience in leadership role directing/managing field employees
- Extensive experience in using ACP core programming
- Strong understanding of collective agreements, labour strategies, and managing unionized labour force
List of Typical Skills For a Manager, Operations Resume
1
Skills For Manager Operations Resume
- Strong analytical skills, knowledge of US GAAP and experience in evaluating and testing financial reporting controls
- Be patient, have strong communication skills and the capability of giving and receiving effective feedback including disciplinary action conversations
- Knowledge of oral-solid dosage manufacturing, good written and verbal communication skills
- Demonstrated strong financial acumen, analytical and organizational skills
- Excellent interpersonal skills and ability to communicate and develop effective working relationships with groups outside the plant (suppliers and vendors)
- Excellent teambuilding skills that focus on mentoring and coaching
2
Skills For Assistant Manager Operations Resume
- Make decisions using strong analytical and problem solving skills
- Excellent leadership skills, with focus and a passion for coaching, mentoring and performance management
- Technical skills in Lean Manufacturing techniques, Kaizen, Process improvement, welding and sheet metal experience
- Excellent financial and business analytical skills, including proficiency with financial data, processes, workflows, systems and data flows
- Demonstrated experience in signalling operations or extensive experience in a similar network rail operational environment
- Prioritize and manage workload effectively and following through on execution
3
Skills For Regional Manager, Operations Resume
- Demonstrated problem-solving skills and ability to work independently
- Strong analytical, problem-solving and leadership skills
- Utilize quality coaching techniques to promote team competencies and skills that contribute to the effective performance and overall success of the team
- Demonstrated problem solving/conflict management skills; is a decisive decision maker
- Strong analytical skills, both numeric and process mapping
- Strong customer service orientation with ability to interact effectively at multiple levels in support of customer relationships
- Good fiscal and process management skills
4
Skills For Assistant Manager, Operations Resume
- Proven resource utilization skills
- Excellent management and people skills to embrace diversity of schedules, backgrounds, formats, contexts, etc
- Excellent analytical skills, including the ability to understand an organization’s business and legal issues and guide related decision-making
- Strong leadership, staff development and team building skills
- Detail oriented, with strong analytical skills
5
Skills For Associate Manager, Operations Resume
- Excellent verbal and written communication skills with the ability to make presentations to persuade and influence a diverse group of people
- Excellent interpersonal and communications skills, required
- Strong computer skills and knowledge of Microsoft Suite, and Complaint Management systems
- Strong persuasive communication and interpersonal skills
- Experienced operational management skills
6
Skills For Assistant General Manager Operations Resume
- Strong leadership, teamwork, organizational and interpersonal skills
- Strong management skills combine with business analytic, process and system development and change management
- Effective interpersonal and communications skills, with the ability to communicate at all levels of the organization,
- Time management skills and the ability to establish priorities, work under pressure, and meet deadlines
- Refined organizational skills and ability to manage, prioritize, schedule and balance multiple projects simultaneously
- Demonstrated experience in leading an operation where employee safety receives top priority, followed closely by product quality and productivity
- Demonstrate ability to work effectively across organization boundaries and with diverse teams within a manufacturing environment
- Strong interpersonal skills with the ability to lead, direct, train, and motivate employees in a team-based environment
- Establish tactical priorities, goals, and deliverables and be able to communicate these effectively
7
Skills For Team Manager, Operations Resume
- Strong written and oral business communication skills, with the ability to work with other members across the organization
- Effective written and verbal communication and interpersonal skills. Ability to work constructively across
- Strong leadership, planning, & organizing skills
- Effective performance coaching & counseling skills
- Strong mentoring skills and a passion for individual and team development
- Global market knowledge, good business understanding, problem-solving skills, and business intuition
- Strong coaching and associate development skills
8
Skills For Manager, Operations Analytics Resume
- Action oriented with strong skills in execution
- Good communication skills: keep management informed of relevant information in a timely basis
- Excellent communication and presentation skills with the knowledge of English & Hindi (verbal and written)
- Good interpersonal and communication skills Written and Verbal
- Strong leadership skills required with documented examples and outcomes
- Excellent organization skills with acuity to detail to ensure all requirements of the agreement are met
- Strong research, analytic, and project management skills
- Good public speaking/group presentation skills
9
Skills For Manager, Operations Team Resume
- Strong PC skills required including Microsoft Word, Excel and PowerPoint
- Good automation skills
- Outstanding communication, training and interpersonal skills
- Willing and able to effectively collaborate and manage a work team
- Outstanding time management skills and ability to work in a high risk environment
- Outstanding interpersonal skills & personal flexibility
- Typing skills (50 wpm)
- Budgeting and financial planning skills
- Responsible for effectively planning, directing, and coordinating all activities of product incoming, warehousing, and distribution
10
Skills For Manager Operations Controlling Resume
- Previous experience/strong understanding of the P&L, and basic understanding of financial and accounting practices
- Call center experience including knowledge of call monitoring and experience meeting call quality/productivity metrics
- Result-oriented. Proactive. Good planning and organizing skill. Customer focus
- Proven lean or six sigma experience in of operational, process, and performance improvement projects including process mapping and process re-design
- Excellent written English with experience in board reporting and business writing is required
- Develop monitoring and reporting capability to effectively track the performance of each functional area
- Prior experience working in P&C industry or the banking industry
- Experience analyzing marketing, financial, and/or product data or comparable project experience
List of Typical Responsibilities For a Manager, Operations Resume
1
Responsibilities For Manager Operations Resume
- Assist leadership in developing detailed business plans and business cases involving strategies, processes and organization structures to increase the efficiency and effectiveness of Time Warner’s global facilities
- Line management experience of at least 1 year with proven staff management skills. Ability to manage a team locally and remotely
- Organizational skills, with the demonstrated ability to multi-task
- Works well in team environment, with good negotiation skills
- Excellent people management and resource management skills
- Strong performance management and interpersonal skills
- Strong interpersonal skills and have the ability to function well autonomously
- Extremely organized and demonstrated ability to effectively multi-task
2
Responsibilities For Assistant Manager Operations Resume
- Strong PC and business software skills to include Microsoft Excel and Word
- Excellent presentation skills – client meetings, senior executive reviews, quarterly business reviews, etc
- Coaching and development skills to breed high performing teams
- Participates in and coordinates training for assigned personnel. Develops programs and methods for continual upgrading management skills for supervisory staff
- Prior experience in distribution center management
- Upgrade technical and management skills as deemed necessary
- Use computer systems effectively to analyze and drive asset protection and business development
3
Responsibilities For Regional Manager, Operations Resume
- Ensure all new policies and policy changes are approved by leadership and effectively communicated to in-store team in a timely manner
- Great communication skills—written and oral
- Ensures all company assets are protected and used effectively and appropriately
- Evaluate skills, train and develop the Shift Supervisors and Operators
- Demonstrated ability to lead, coach, develops effective teams
- Utilizes technical skills to maximize efficiency and thorough completion of hardware assembly, test, and warehouse/inventory assignments
- Understands colleague job roles, responsibilities and performance expectations in order to effectively support and manage on the floor
4
Responsibilities For Assistant Manager, Operations Resume
- Demonstrated skill in working with and building high performing teams
- Leadership skills and inspire team members, working in a flat organisation
- Prior experience handling complex projects with multiple partners from idea stage through implementation
- Computer skills required: MS Office Suite (Word, Excel)
- Experience in supply chain activities within the SEED industry OR 4+ years of experience in supply chain activities in any industry
- Proven experience across the full project lifecycle – analysis and design as well as implementation
5
Responsibilities For Associate Manager, Operations Resume
- Expert level PowerPoint skills highly desirable!
- Experience with account/relationship management with the ability to maintain strong business relationships
- Related work experience, to include account management or management experience in a health insurance operations (claims and/or customer service)
- Advanced Excel/Outlook skills
- Demonstrated advanced knowledge and effective use of Tableau
- Ensuring good communication between Client Service, Operation team and recruitment team
- Establishing and monitoring daily and weekly process controls to meet departmental quality and effectiveness metrics
6
Responsibilities For Assistant General Manager Operations Resume
- Experience managing and developing a team of individuals in a dynamically changing environment
- Demonstrates a sense of urgency in assisting customers, answering their questions and responding to customer requests. Provides thorough and timely responses
- Related management experience in retailing or other fast paced service and selling environment, in positions of increasing responsibility and volume
- Well versed in MS Office toolset, with experience in preparing presentations in PowerPoint and data modeling in Excel
- Experience dealing with a complex application that relies on a large number of interfacing systems
- Supports the business plan for the CSF Operations team, supporting RBC strategies and improving client and partner experience
- Experience working with outsources service provider and managing performance objectives
- Plan and coordinate upgrading of Company facilities prior to reconstruction or paving program by County, State or Municipalities
7
Responsibilities For Team Manager, Operations Resume
- Develop good working relationships with internal stakeholders
- Experience managing digital media delivery issues
- Ten or more years of facilities engineering and operations experience, required
- Build automation supporting the effective management and consumption of cloud resources
- Work experience in End point management and through knowledge of event processing, event adjudication and related activities
8
Responsibilities For Manager, Operations Analytics Resume
- Promote good working relationships with customers, vendors, and the ILA workforce
- Experience supporting Financials, HR, Procurement, and Travel/Expense environments
- Experience supporting Customer and Collaboration platforms
- Foster and promote NT's commitment to a strong risk management culture by developing a control mindset within the business
- Experience in leadership, successfully leading a team of employees
- Experience in supply chain operations or related field
- Continually coaches and develops the team to ensures consistent and absolute execution of The Sunglass Hut experience
9
Responsibilities For Manager, Operations Team Resume
- Manufacturing experience
- Coaches, leads, and develops department heads to become stronger business managers and people leaders, preparing them to assume greater responsibility
- Provides quality service and effective and efficient operations support the assigned area's internal business partners and/or external customers and clients
- Prioritize multiple functions based on client and firms needs
- Partner to develop and implement employee incentive programs that motivate staff to achieve financial goals and deliver an exceptional customer experience
- Responsible to set the operations priorities, aligning with the Company Vision and Goals to produce high quality hydrocarbon products
- Lead in-store team members on the overall customer experience: brand, product, and visual standards
- Experience Level: 2+ yrs in retail service or sales environment focused on consumer loyalty, brand and business development
10
Responsibilities For Manager Operations Controlling Resume
- Refinery Operations Experience
- Demonstrated history of successful leadership
- Set the organizational priorities; deliver through own teams and functional managers globally
- Work with central supply chain team to define and establish supply chain enhancement protocols that optimize organization effectiveness
- Hand on experience in PLM tools (Agile)
- With Chat Sales Experience
- Work alongside our technology and business support teams to ensure data quality and validity
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